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Power Patio Awning User’s Guide
LIMITED THREE-YEAR WARRANTY
A&E PATIO AWNINGS
THE SELLER NAMED BELOW MAKES THE FOLLOWING WARRANTY WITH
RESPECT TO THE DOMETIC PRODUCT:
1. This warranty is made only to the first purchaser (herein after referred to as the “Original Purchaser”) who acquires the product for his own use and is installed
and operated within the continental United States and Canada.
2. This warranty will be in effect for three years on parts and freight and two years on labor from the date of purchase by the original purchaser. It is suggested that
the original purchaser retain a copy of the dated bill of sale as evidence of the date of purchase.
3. This warranty covers labor and specified parts, which shall be free from defects in material and workmanship under normal use. This warranty does NOT cover
conditions unrelated to the material and workmanship of the product. Such unrelated conditions include, but are not limited to: (a) damage not reported within 7
days of ownership; (b) failure or damage caused by storms, rain, water pooling, or any acts of God; (c) faulty installation and any damage resulting from such; (d)
the need for normal maintenance and any damage resulting from the failure to provide such maintenance; (e) failure to follow Sellers instructions for use of this
product; (f) any accident to or misuse of any part of this product and any alteration by anyone other than the Seller or its authorized representative; (g) damage or
failure caused by installation of accessories not manufactured and marketed by the Seller; and (h) normal wear and product abuse.
4. The specified parts covered by this warranty are as follows: (a) Roller tube against rust, corrosion and extrusion defects; (b) Fabric free from quality defects
(normal wear is not covered); (c) Torsion assemblies against extrusion defects or breakage; and (d) Hardware against extrusion defects.
5. It is suggested the original purchaser provide preventative maintenance on a yearly basis. The preventative maintenance suggested is: (a) assure proper winding
of fabric; (b) cleaning of fabric; (c) inspect and lubricate camlock lever, lift-lock assembly, and hardware slide areas. The cost of this preventative maintenance is
the original purchaser’s responsibility and should take about one hour.
6. In order to obtain the benefits of this warranty, the original purchaser must return the product which is found defective to the Seller named below or to a Dometic
Authorized Service Center during the period that this warranty is in effect. The original purchaser is responsible for all charges incurred in delivery of the product
to the Seller or Dometic Authorized Service Center, and in pick up after the warranty service has been completed. To obtain the location of the nearest Authorized
Service Center, please call 1-800-544-4881 or in Canada call 1-519-653-4390.
7. Any item returned in the manner described in paragraph 6 will be examined by the Seller or the Authorized Dometic Service Center. If it is found that the returned
item was defective in material and workmanship, the Seller or the Authorized Dometic Service Center will repair the product per the terms outlined in paragraph 4.
CONFIRM THE SERVICE AGENCY IS AN AUTHORIZED DOMETIC SERVICE CENTER. DO NOT PAY THE SERVICE AGENCY FOR WARRANTY REPAIRS.
SUCH PAYMENTS WILL NOT BE REIMBURSED.
8. The Seller does not authorize any person or company to create any warranty obligations or liability on their behalf. This warranty is not extended by the length of
time which you are deprived of the use of the product. Repairs and replacement parts provided under the terms of this warranty shall carry only the non-expired
portion of this warranty.
9. In no event shall either seller be liable for incidental or consequential damages. This includes any damage to another product or products resulting from such a
defect. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply.
10. Any implied warranty, including the implied warranty of merchantability and fitness for any purpose, is limited to the duration of this limited warranty. Some states
do not allow limitations on how long an implied warranty can last, so the above limitation may not apply.
11. THIS WARRANTY GIVES SPECIFIC LEGAL RIGHTS, YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. No action to enforce
this warranty shall be commenced later than ninety (90) days after the expiration of the warranty period. Claims must be submitted in writing to the Dometic War-
ranty Department for arbitration.
12. All products (except those specifically built for commercial use) are warranted only when installed on vehicles built to R.V.I.A. and C.R.V.A, Z-240 Standards.
13. The Seller reserves the right to change the design of any product without notice and with no obligation to make corresponding changes in products previously
manufactured.
Dometic Corporation
Warranty Department
509 South Poplar Street
LaGrange, Indiana 46761
Phone: 260-463-2191
Fax: 260-463-7734