Doro Phoneeasy 337ip User manual

Admin Manual

Doro PhoneEasy®337ip

Contents

Getting started 1

Packing List �� 1

Connect Network and Power �� 1

Basic conguration and registration 2

Conguring via Web Page �� 2

Network Settings �� 2

Account Settings �� 3

Advanced Settings 4

Account�� 4

Basic settings �� 4

Codecs�� 4

Advanced �� 4

Network�� 7

WAN �� 7

LAN�� 7

Advanced �� 8

Phone�� 9

Preference�� 9

Feature��10

DSS Key��10

Voice��10

Ring��11

Tones ��11

Dial Plan �� 12

Contact �� 13

Upgrade �� 14

Basic ��14

Advanced ��14

Security�� 15

Auto-provision 16

Obtain the server address ��16

The following are the details of each process: ��16

Download conguration les �� 18

Resolve and then apply the congurations ��19

Encrypting conguration les�� 21

Example:��21

Other updates�� 22

Description of conguration parameters in CFG le �� 24

Provisioning �� 24

Account settings �� 26

Network Settings�� 33

Time Settings �� 35

Phone Settings �� 36

Security Settings�� 44

Sample les 45

Common le �� 45

Phone Specic le�� 46

Warranty and other information 52

Declaration of conformity�� 52

Guarantee �� 52

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Administrator manual

Getting started

Packing List

The following are included in your package:

PhoneEasy 337ip AC Adapter

Wall mount bracket Handset Core Ethernet Cable

Connect Network and Power

There are two ways for network and power source connections� You can either connect

the phone to the AC Power directly using the power adapter or to a PoE compliant

switch or hub. Your system administrator will advise you on which one to use.

Note:

1. If inline power is provided, do not install AC adapter. Make sure the Ethernet

cable and switch/hub are PoE compliant.

2. The Internet Port can be also connected to Hub/Switch/IP PBX or other

internet devices.

The phone can also share the network connection with other network devices such as

a PC� Connect the phone’s PC port and computer’s Network Port using an Ethernet

cable.

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Administrator manual

Basic conguration and registration

If you are administrator, you need to do some simple conguration to make the phone

work. If not, please contact your internet administrator or service provider for more

details�

Conguring via Web Page

Press and hold * on the phone to enter the status menu and nd out the IP address

of IP phone. Enter it (for example http://192.168.3.35) into the address bar of web

browser. The default login name and password are both “admin”�

Note:

Please locate your PC in the same network segment of IP phone (192.168.3.X)

to access the web conguration page. Please consult your system administrator

for help.

Network Settings

Choose Network->Internet Port (WAN)�

Field Description

DHCP The device will acquire its IP address from the DHCP server

automatically�

Static IP

Address

IP Address IP address of your IP phone manually�

Subnet Mask Subnet mask of the IP phone.

Default

Gateway

Set the gateway of the IP phone�

Primary DNS Domain Name System (DNS) of the IP phone�

Secondary DNS Backup Domain Name System (DNS) of the IP phone�

PPPoE User User Name for internet access. Provided by your ISP.

Password Password for internet access. Provided by your ISP.

DHCP: By default the phone attempts to contact a DHCP Server in your network in

order to obtain its valid network settings, e.g. IP address, sub mask, gateway, DNS

server, etc.

Note:

Using the wrong network parameters may result in inaccessibility of your phone

and may also have an impact on your network performance. Please contact your

network administrator.

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Administrator manual

Account Settings

The phone attempts to register to the SIP server using the account/registrar data

provided by the automatic or manual initialization.

Choose Account, you will nd the following parameters:

Field Description

Register Status Displays the register status of the phone

Line Active Choose on/off to enable/disable the account

Display Name Display name is shown as the Caller ID when making a

phone call� It is used for local user interface as well as

SIP signalling�

Register Name Authentication ID

User Name Account for register, provided by ISP.

Password Password for the account

SIP Server & Port SIP Server address/port for registration

Enable Outbound Proxy

Server

Enable/disable outbound proxy function

Outbound Proxy Server

& Port

Outbound Proxy Server address/port

Backup Outbound Proxy

Server & Port

Backup Outbound Proxy Server address/port

NAT Traversal Disable/(Enable) STUN NAT Traversal

STUN Server & Port STUN Server address/port

Voice Mail Number to access voice mail service

Proxy Require A Special parameter just for Nortel server. If you login to

Nortel server, the value should be: com.nortelnetworks.

rewall

When you have nished the Network and Account setting conguration, the phone

is ready to use unless there’s any specic parameters that needs to be adjusted.

Please see Advanced settings for more information�

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Administrator manual

Advanced Settings

The following chapter describes the parameters on the Web UI

Account

Basic settings

See Basic conguration and registration as previously described.

Codecs

The phone can support the following codecs: G723_53, G723_63, G726-16, G726-

24, G726-32, G726-40, G722, G729, PCMU and PCMA.

On this section you can set which codecs that should be enabled and in what priority

they should be used.

Advanced

Field Description

UDP Keep-alive

Message

Denes whether to activate the UDP Keep-alive

mechanism. The default is Enabled.

UDP Keep-alive Interval This parameter species how often the phone will send

UDP keep-alive packet to the SIP server. Default is 30

seconds�

Login Expire This parameter species the time frequency that phone

refreshes its registration. The default interval is 3600

seconds�

Local SIP Port Local SIP port. The default value is 5060.

RPort The parameter allows you conguring the proxy to send

responses back to a particular address and port. The

default is disabled.

SIP Session Timer The time, in seconds, that the IP phone uses to send

periodic re-INVITE requests to keep a session alive. The

proxy uses these re-INVITE requests to maintain the

status of the connected sessions�

Subscribe Period This parameter denes the period of the subscription.

The default value is 1800.

DTMF Type There are there types of DTMF to choose: INBAND,

RFC2833 or SIP INFO�

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Field Description

How to INFO DTMF It denes the type of How to INFO DTMF of the account.

Disabled, DTMF-Relay, DTMF or Telephone-Event.

The default is Disabled.

DTMF Payload It denes the value of DTMF Payload of the account.

Integer from 96 to 255� And the default is 101�

100 reliable

retransmission

It denes whether to enable the 100 reliable

retransmission of account�

Enable Precondition It denes whether to active the Enable Precondition of

the account�

The default is Disabled.

Subscribe Register It denes whether to active the Subscribe Register of the

account�

The default is Disabled.

Subscribe for MWI It denes whether to active the Subscribe for MWI of the

account�

The default is Disabled.

Caller ID Header It denes the type of Caller ID Header of the account.

FROM or PAI�

The default is FROM�

Use Session Timer It denes whether to enable the Session Timer of the

account�

Session Timer This document denes an extension to the Session

Initiation Protocol (SIP)� This extension allows for a

periodic refresh of SIP sessions through a re-INVITE or

UPDATE request. The refresh allows both user agents and

proxies to determine if the SIP session is still active.

Refresher It denes the type of Refresher of the account: Uac or

Uas� The default is Uac�

Use user=phone It denes whether to active Use user=phone of the

account�

The default is Disabled.

Voice Encryption(SRTP) It denes whether to enable the Voice Encryption (SRTP)

of the account�

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Administrator manual

Field Description

ptime It denes the value of ptime of the account.

“ptime” gives the length of time in milliseconds

represented by the media in a packet.

Disabled means the server will not negotiate with the

phone and the IP phone will accept the default ptime

value of the server.

10 stand for 10ms�

20 stand for 20ms�

And so on�

The default is 20ms�

BLFList URI It denes the value of BLFList URI of the account. No

default value.

Anonymous Call The phones you call will not be able to display your name

when you set this parameter as enabled.

Anonymous Call

Rejection

The anonymous calls incoming will be rejected when you

set this parameter as enabled.

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Administrator manual

Network

WAN

Field Description

DHCP The device will acquire its IP address from the DHCP

server automatically.

Static IP

Address

IP Address IP address of your IP phone manually�

Subnet Mask Subnet mask of the IP phone.

Default

Gateway

Set the gateway of the IP phone�

Primary DNS Domain Name System (DNS) of the IP phone�

Secondary DNS Backup Domain Name System (DNS) of the IP phone�

PPPoE User User Name for internet access. Provided by your ISP.

Password Password for internet access. Provided by your ISP.

LAN

Field Description

As Bridge The Bridge Item is to setup the SIP Phone

Bridge mode Enable/Disable. If you set the

Bridge On, the two Fast Ethernet ports will be

transparent�

As Router (If

you select the

Router mode,

the SIP phone

will work as a

router)

IP Address Congure the PC port IP address.

Subnet Mask Congure the PC port Subnet Mask.

Enable DHCP

Server

If you set the DHCP server on, the device

connected to the PC port will get the IP address

automatically between the start IP address and

the end IP address. But if you select the bridge

mode, the DHCP server will be disabled.

Start IP

Address

Indicate the start of the DHCP IP range.

End IP Address Indicate the end of the DHCP IP range.

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Administrator manual

Advanced

Field Description

VLAN

(VLAN is

a group of

hosts with a

common set of

requirements

that

communicate

as if they were

attached to

the Broadcast

domain,

regardless of

their physical

location�)

LAN Port Active Choose whether to enable/disable

the VLAN function of the LAN port�

VID VLAN is a feature on the IP

phone that allows for multiple

logical Ethernet interfaces to send

outgoing RTP packets over a single

physical Ethernet as described

in IEEE Std 802�3� On the IP

phone, you congure a VLAN ID

that associates with the physical

Ethernet Port 0�

USRPRIORITY This parameter is based on the

Type of Service (ToS), Differentiated

Services Code Point (DSCP) setting

for SIP (tos sip parameter), RTP

(tos rtp parameter) and RTCP (tos

rtcp parameter)� It is the mapping

between the DSCP value and the

VLAN priority value for SIP, RTP,

and RTCP packets�

PC Port Active Choose whether to enable/disable

the VLAN function of the PC port�

VID Species the VLAN ID used to pass

packets to a PC via Port 1.

USRPRIORITY Sets the priority value used for

VLAN packets to a PC via Port 1.

Voice QoS Voice QoS It denes the value of Voice QoS. Integer from 0 to 63.

The default is 40

SIP QoS It denes the value of SIP QoS. Integer from 0 to 63.

The default is 40

Local RTP

Port

MaxRTPPort Denes the range of the port for voice transmission.

MinRTPPort Denes the range of the port for voice transmission.

SNMP Port It denes the Port of SNMP. Integer from 0 to 65535.

The default is 0�

Trusted

Address

It denes the Trusted Address of SNMP.

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Administrator manual

Phone

Preference

Field Description

Language The IP phones can support different non-European

languages. You can have the Web UI display in a specic

language as required. When you set the language to use,

all of the displayed page will display in that language� This

IP phones support the following languages on the Web UI:

Chinese-S, English, Turkish and Russian�

Time Zone Sets the Time Zone you expect to use the phone in� Time

Zone from -11 to +12� The default is +8�

Primary NTP Server Specied server which is used to synchronize the clocks of

the phone�

Secondary NTP Server The backup NTP Server. The IP phone will synchronize

with this server when the Primary NTP Server is

unavailable.

Update Interval Sets the time frequency in seconds that the unit refreshes

the time automatically�

Daylight Saving Time The parameter used to active the daylight saving time.

StartTime When to start the daylight saving time.

EndTime When to end the daylight saving time.

Time Format Changes the time to 12 hour or 24 hour format�

Manual Time Enable or disable to set time manually.

Inter Digit Time Denes the length of time to call out automatically without

pressing the SEND key�

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Feature

Field Description

Forward Cancel Forward To disable the call forward function.

Always Forward to Forward all calls to the set number.

Busy Forward to When the extension is busy, it will forward

new incoming calls to the set number.

No Answer Forward

to

When the extension is not answered, it will

forward the new incoming call to the set

number after dened seconds.

Busy/No Answer

Forward

When the extension is busy or not answered,

it will forward the new incoming call to the set

number after dened seconds.

Auto Answer Enable/disable the auto answer function. If

you set it as Enabled, all incoming calls will

be answered automatically.

DSS Key

Conguration for the memory keys A/B/C.

Field Description

Name Enter the name as speed dial for the special memory key�

Ofce Number Enter the number as speed dial for the special memory key.

Voice

Field Description

Echo

Cancellation

Echo

canceller

Enabled/disable the function of removing the

unwanted echo signals. This to get a higher quality of

voice.

VAD The purpose of voice activity detection (VAD) is to

conserve network bandwidth by detecting periods

of relative “silence” in the transmit data path and

replacing that silence efciently with special packets

that indicate silence�

Enable/disable this function.

CNG Choose Enabled to open the Comfort Noise Generation

function�

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Field Description

JITTER

BUFFER

Type It is a shared data area where voice packets can be

collected, stored, and sent to the voice processor.

Select the type of JITTER BUFFER, Adaptive or Fixed.

Min Delay Denes the value of Min Delay.

The default is 0�

Max Delay Denes the value of Max Delay.

The default is 300�

Normal

Delay

Denes the value of Normal Delay.

The default is 120�

Ring

Field Description

Internal Ringer Text When receiving a call, Distinctive Ring tone is an advanced

feature that enables the phone to play a specic ring tone

that is dened in the SIP Invite message. The ring tone

can be an internal ring tone stored in the phone ash or an

external ring tone which you can download via a URL that is

dened in the SIP Invite message. Since the SIP message is

controlled by the server, the feature needs the server support.

By this eld, users can specify a name for the group to play

the distinctive ring tone. For example, Family, Colleagues,

Friends and so on�

Internal Ringer File Select a preferred internal ring tone for the group�

Tones

Conguration of the call progress tones.

Field Description

Select

country

Choose the country you are in� In custom mode, you can write the

tones manually in this format: element = freq[+freq2]/duration[,

freq[+freq2]/duration]. Set freq=0 for silence.

Dial Dial tone, which played when you pick up the handset to make a

call. Enter the frequency and time period (in ms) as the following

format: Frequency /Time Period (for example 425/8000).

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Field Description

Ring Back Ring back tone, which played when you are calling someone, but

the call is not yet answered. Enter the frequency and time period (in

ms) as the following format: Frequency /Time Period (for example

425/1000,0/4000 )�

Busy Busy tone, which played when the called party is busy or the

account cannot dial out. Enter the frequency and time period (in

ms) as the following format: Frequency /Time Period (for example

400/500,0/500)�

Congestion Congestion tone, which played when the network can not be

connected�

Call Waiting Call waiting tone, which played when someone calls while you are on

a call�

Dial Recall Recall tone, which played when the current call is to be recalled.

Record Record tone, which played when the current call is start to be

recorded�

Info Info tone, which played while receiving a specic message, for

example, the dialled number is not the in service area...

Stutter Stutter tone, which played when voicemail has been received.

Message Message tone, which played while receiving an incoming text

message�

Auto Answer Auto answer tone, which played while auto answering an incoming

call�

Dial Plan

Customisation of number plan

Field Description

Replace

Rule

Prex The Prex of a number (or the whole number) you want to

replace. This eld can only be numbers.

Replace The number to replace the set prex. This can be

numbers or letters.

For example, If Prex is set to 123, Replace set to 25, if

you dial number 123, the actual number dialled out will

be 25. If you dial 1231, the actual number dialled out

will be 251.

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Administrator manual

Field Description

Dial-now Dial-now

Rule

Dial-now enables you to dene the specic length of any

number/letter in advance(for example xxx), next time

when users dial out the 123 whose length matches the

Dial-now rule, the phone will dial out 123 in one second

without pressing Send button.

Area Code Code To set the country/area code, then when you dial a

number, it will add the code to the head of the number,

and then dial out automatically�

Min

Length

To the min length of a valid area code.

Max

Length

To the max length of a valid area code.

Block Out Block Out

Number

The specic phone numbers can be forbidden to be called

out from your IP phone�

Contact

Field Description

Name Set the name for a contact�

Number Set the phone number of a contact.

Browse Browse the specic contact list le in XML format, and

then click Import button. The imported contact lists will be

shown in the Directory�

The format of the le when importing the contacts (phonebook) must be as follows:

<?xml version=”1.0” encoding=”UTF-8”?>

<group>

</group>

</contactData>

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Administrator manual

Upgrade

Basic

Field Description

Reset to Factory

Setting

Use this button to reset your IP phone to the factory setting

at once. Note: All congurations will be lost.

Reboot System Now Use this button to reboot your IP phone.

Select and Upgrade

Firmware

Click the Browse button to select the rmware le in your

local computer, then Click Upgrade button to update the new

rmware. Note: Please do not power off during the updating.

Advanced

Field Description

Custom Option To specify a wanted DHCP option number which is supposed to

contain the auto provisioning server address. Please see Auto-

provision for details�

Custom Option

Type

There are two custom types available: IP Address or String.

URL URL of the auto provisioning server.

Account Account which may be used when the access to the URL requires

authentication�

Password Password which may be used when access to the URL requires

authentication�

Specied AES

Key

Must match the encryption key with the key that the common CFG

provisioning-le has been encrypted with.

Per-phone AES

Key

Must match the encryption key with the key that the Phone-

specic CFG provisioning-le has been encrypted with.

Check New

Cong

The period that your phone checks the new rmware from the

server: Power on, Repeatedly, Weekly, Power on + Repeatedly,

Power on + Weekly and Disabled.

Click here to

Autoprovision

Now

Click this button to auto provision immediately.

Export / Import

Cong

To export the conguration les to backup the settings, and then

you can also import all the settings after a reset�

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Administrator manual

Field Description

Export System

Log

There have two methods to restore the system log, to local or to

the server. If you choose the Server option, you should set the

server address rst. Then click the Export button to export the

system log�

Security

Field Description

User Type Select your type� If you log in as user, you can only change

your own password� If you login as an administrator, you can

modify both the user’s and admin’s passwords.

Old Password Enter the old Password�

New Password Enter the new password you want to change for logging in�

Conrm Password Re-enter the new password again�

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Administrator manual

Auto-provision

The following will show you how to auto-provision the phone. The process of a

successful auto-provision is:

Obtain a server address which store the conguration les.

Download the conguration les from the server.

Resolve and apply the congurations written in the conguration le.

Do other updates, for example the rmware updating.

Obtain the server address

When the phone boots up, it will go by the following process to try to obtain the

provision server address:

DHCP custom option âDHCP option 66 â DHCP option 43 âPhone Flash

The following are the details of each process:

Detect DHCP custom option.

Custom option must rst be set to the phone by web management:

Note:

A valid Custom Option is from 128 to 254� The Custom Option Type must be in

accordance with the one dened in the DHCP server. If the phone fails to get any

information from custom option, it will try to detect DHCP Option 66.

1.

2.

3.

4.

1.

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Administrator manual

Detect DHCP Option 66. The phone will check this option by default. If the

phone fails to get any information from DHCP Option 66, it will try to detect

DHCP Option 43.

Detect DHCP Option 43. The phone will check this option by default. If the

phone fails to get any information from DHCP Option 43 and Check New Cong

is not Disabled, it will go to detect the phone ash (pre-congured provisioning

server).

Detect the phone ash.

The value is what you can read from the web management of the phone:

Note:

This process depends on the setting of Check New Cong and if it is set to be

Disabled, the phone won’t detect the FLASH.

The supported protocols of a URL are: HTTP/HTTPS/FTP/TFTP. Account and

Password will be used to access to the URL if required. FTP server always has

this requirement. If the phone fails to get any information from phone ash, the

current round of obtaining server address will stop here.

2.

3.

4.

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Administrator manual

Download conguration les

There are 2 conguration les both of which are CFG formatted that the phone will

try to download from the server. The les are called Common CFG le and Phone-

specic CFG le. The Common CFG le will be activated for all the phones of the

same model. However, a Phone-specic CFG le will only be activated for one

specic phone which has a matching MAC address. A common CFG le has a xed

name for each model while a Phone-specic CFG le is named after a MAC address

of a specic phone (001d29002794.cfg).

The name of the Common CFG le for 337ip is:

y000000000006�cfg

There are 11 zeros between the letter y and the last number.

To have this name division on conguration les will help when doing same auto

provision to mass phones. For example, assumed that you have 1000 pieces of

337ip and you want to update rmware for all phones, you only need to prepare one

y000000000006.cfg in which it denes the rmware update request, and then put

it onto the provisioning server.

Note:

In case that the phone is on a live call, it will keep on asking for the CFG les

with an interval of 30 seconds for up to 2 hours.

Doro PhoneEasy 337ip User manual

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