Yealink Yealink SIP-T21P User manual

Customizing Your Phone
Voice Message
Contact Directory
Ring Tones
Volume Adjustment
To add a contact:
To edit a contact:
SIP-T21P
Quick Reference Guide
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Call History
Note: You can add contacts from the call history easily. For more information, refer to Call History above.
To delete a contact:
To listen to voice messages:
Press the Send soft key to place a call.
Select Detail to view detailed information about the entry.
Select Add to Contacts to add the entry to the local directory.
Select Add to Blacklist to add the entry to the blacklist.
Select Del All to delete all entries from the list.
Press during a call to adjust the receiver volume of the handset/speakerphone/
headset.
Press when the phone is idle to adjust the ringer volume.
Press the Delete soft key to delete the entry from the list.
Message waiting indicator on the idle screen indicates that one or more voice messages are
waiting at the message center. The MESSAGE key LED lights up.
1. Press or the Conn soft key.
2. Follow the voice prompts to listen to your voice messages.
1. Press the History soft key when the phone is idle, press or to scroll through the list.
2. Select an entry from the list, you can do the following:
If you press the Option soft key, you can also do the following:
1. Press the Dir soft key when the phone is idle, and then select the desired group.
2. Press the Add soft key to add a contact.
1. Press the Dir soft key when the phone is idle, and then select the desired group.
1. Press the Dir soft key when the phone is idle, and then select the desired group.
3. Press the OK soft key when the LCD screen prompts “Delete selected item?”.
1. Press the Menu soft key when the phone is idle, and then select Settings->Basic Settings->
Ring Tones.
2. Press or to select the desired ring tone.
3. Press the Save soft key to accept the change.
3. Edit the contact information.
4. Press the Save soft key to accept the change.
4. Press the Add soft key to accept the change.
3. Enter a unique contact name in the Name field and contact numbers in the corresponding fields.
2. Press or to select the desired contact, press the Option soft key and then select Detail
from the prompt list.
2. Press or to select the desired contact, press the Option soft key and then select Delete
from the prompt list.
Enterprise IP Phone
For more information, refer to the User Guide available online:
http://www.yealink.com/DocumentDownload.aspx?CateId=142&flag=142
Copyright 2013 YEALINK NETWORK TECHNOLOGY CO.,LTD.
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Applies to firmware version 71 or later.

Semi-Attended Transfer
Attended Transfer
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Basic Call Features
Placing a Call
Answering a Call
Ending a Call
Call Mute and Un-mute
Redial
Call Hold and Resume
Call Conference
Call Forward
To place a call on hold:
Blind Transfer
Call Transfer
Speed Dial
To configure a speed dial key:
To use the speed dial key:
Using the handset:
Using the speakerphone:
Using the headset:
Using the handset:
Using the speakerphone:
Using the headset:
Using the handset:
Using the speakerphone:
Using the headset:
1. With the handset on-hook, press .
1. Pick up the handset.
2. Enter the number, and then press the Send soft key.
1. With the headset connected, press to activate the headset mode.
2. Enter the number, and then press the Send soft key.
Note: During a call, you can alternate between headset, hands-free speakerphone and handset modes by
pressing the HEADSET key or the Speakerphone key or picking up the handset. Headset mode requires a
headset connected.
Note: You can split the conference call into two individual calls by pressing the Split soft key.
Note: You can ignore an incoming call by pressing the Reject soft key.
2. Enter the number, and then press the Send soft key.
Pick up the handset.
Press .
Hang up the handset or press the Cancel soft key.
Press .
Press or the Cancel soft key.
Press the Cancel soft key.
SIP-T21P Quick Reference Guide
Press to enter the Placed Calls list, press or to select the desired entry, and then
press or the Send soft key.
Press twice when the phone is idle to dial out the last dialed number.
To resume the call, do one of the following:
Press to mute the microphone during a call.
Press again to un-mute the call.
If there is only one call on hold, press the Resume soft key.
Press the Hold soft key during an active call.
If there is more than one call on hold, press or to select the desired call, and then press
the Resume soft key.
You can transfer a call in the following ways:
1. Press or the Tran soft key during a call. The call is placed on hold.
1. Press or the Tran soft key during a call. The call is placed on hold.
1. Press or the Tran soft key during a call. The call is placed on hold.
2. Enter the number you want to transfer to, and then press .
3. Press or the Tran soft key when the second party answers.
To enable call forward:
Always Forward----Incoming calls are forwarded unconditionally.
Busy Forward----Incoming calls are forwarded if the phone is busy.
No Answer Forward----Incoming calls are forwarded if not answered after a period of time.
1. Press the Menu soft key when the phone is idle, and then select Features->Call Forward.
2. Select the desired forward type:
3. Enter the number you want to forward to. For No Answer Forward, press or to select the
ring time to wait before forwarding.
4. Press the Save soft key to accept the change.
1. Press the Conf soft key during an active call. The call is placed on hold.
2. Enter the number of the second party, and then press the Send soft key.
4. Press the Cancel soft key to disconnect all parties.
1. Press the Menu soft key when the phone is idle, and then select Features->DSS Keys.
2. Select the desired line key, and then press the Enter soft key.
4. Press the Save soft key to accept the change.
Press the speed dial key to dial out the preset number.
3. Select Speed Dial from the Type field, select the desired line from the Account ID field, and enter
the number in the Value field.
in the conference.
3. Press the Conf soft key again when the second party answers. All parties are now joined
2. Enter the number you want to transfer to, and then press .
3. Press or the Tran soft key when you hear the ring-back tone.
3. Press or the Tran soft key.
2. Enter the number you want to transfer to.