Dosch&Amand indePENDANT User manual

DECT indePENDANT
Your private Emergency Call
Emergency Call Fall Alarm Smoke Alarm Reminder Daytime
Telephone name list Handsfree Phone Voice Assistant Operating all DECT stations
User Guide
You will find more up-to-date operating instructions on enclosed USB-stick
or on your distributor’s website

This Manual V1.0 has not been reviewed
and may contain non-actualized data and information
Please contact Website of Supplier or Dealer
and download actualized version of Manual

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Contents
with (*) marked: minimum settings
1 Overview
1.1 operating elements and LEDs …………………………………………….. 4
2 Getting started
2.1 package contents check …………………………………………….. 5
2.2 place Charging Disc and charge Device (*) …………………………………………….. 6
2.3 subscribe to DECT Base Station (*) see also chap 3.3 …………………………………………….. 7
2.4 check telephone line (*) …………………………………………….. 8
2.5 hints regarding DECT Range …………………………………………….. 8
3 Settings via PC APP
3.1 install and use PC APP …………………………………………….. 9
3.2 language selection …………………………………………….. 10
3.3 enter personal data …………………………………………….. 11
3.4 login to DECT Base Station.. see also chap 2.3 …………………………………………….. 12
3.5 Help Call/emergency call sequence …………………………………………….. 13
3.6 Family & Friends contacts …………………………………………….. 14
3.7 Fall Detection / help call sequence …………………………………………….. 16
3.8 Smoke Alarm / help call sequence... …………………………………………….. 15
3.9 time-dependent instruction set (Reminder) …………………………………………….. 17
3.10 general settings …………………………………………….. 18
3.11 system settings …………………………………………….. 19
4. Special instructions
4.1 Fall Detection …………………………………………….. 21
4.2 Smoke Alarm detection …………………………………………….. 22
5 Important notes
5.1 troubleshooting Guide …………………………………………….. 23
5.2 Device charging …………………………………………….. 25
5.3 hands-free speaker …………………………………………….. 25
5.4 adjusting necklace length …………………………………………….. 25
5.5 protection against environmental influences …………………………………………….. 25
5.6 cleaning …………………………………………….. 26
5.7 repair …………………………………………….. 26
5.8 disposal …………………………………………….. 26
5.9 warranty …………………………………………….. 26
5.10 CE Declaration of Conformity …………………………………………….. 26
5.11 technical services …………………………………………….. 26
6 Technical data …………………………………………….. 27
7 Ordering information …………………………………………….. 27

1 Overview
Call Button
___________________________________________________
press long trigger help call
press short trigger stop ongoing connection
various functions according to announcement
Side Key __________________________________________________
press short trigger select of a number (Idle state)
increase volume (duRing call)
press long trigger both at the same time: switch off the Device
Status LED ___________________________________________________
Radio range and battery status indicator
green 1/20 sec both functions work correctly
yellow 1/5 sec one or both functions at borderline
red 1/1 sec one or both functions in error state
Ring LED ___________________________________________________
red permanent there is a telephone to call for help
red flashing dialing a phone number is enabled
green permanent there is a telephone connection
green flashing incoming phone call
yellow permanent there is a link with PC app via USB
yellow flashing DECT Subscription ongoing
3D sensor has been activated; possible man-down detected
USB connector ___________________________________________________
Micro USB for connection with PC via supplied cable
Call Button
Status LED
Loudspeaker
left Side Key
Microphone
Micro USB
right Side Key
Ring LED
Necklace

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2 Getting started
2.1 package contents check
The packaging contains following articles:
DECT Pendant Qi Charge Disk USB Cable
with Necklace
USB Power Adapter USB Stick with Get Started
Configuration Software

2 Getting started
2.2 place Charging Disc and charge Device
Place the Charging Disc on a flat, non-slip surface and connect it to the mains via the supplied USB
power supply. The Charging Disc works contactless.
In order to charge the Device, simply place it on
the Charging Disc. Once the Device is correctly
placed, the Disc will light up. The Device
switches on after a few seconds and the Voice
Assistant reports to:
"Battery is charging"
During charging the Device warms up. This is no fault but normal.
Leave the Device on the Charging Disc for at least 30 min, better however for 60 min. If it is fully
charge, the Device has a standby time of 3 days. Charge the Device regularly, best overnight.
When the battery is deeply discharged, it may take up to 5 minutes to turn on the device on the
charging disc.
Please notice that only if the Device is on the Charging Disc, the Smoke Alarm detection is activated
(see 3.8 chap and chap 4.2)
You can use multiple Charging Disc; e.g. in living room and bedroom.
(Please contact your dealer).

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2 Getting started
2.3 subscribe to DECT Base Station
alias: „Subscription“
methode: „easy subscription“with PIN „0000“
Place the Device near the DECT Base Station e.g. in the same room. Subscription can be accomplished
more safely.
Find and press "DECT Subscription" or similar notified
button on the Base Station.
Manufacturer-specific enabling the DECT Subscription mode may be different. Usually press a button
for a few seconds (in case of consult the manual of the Base Station). Make sure that DECT Base
Stations are only 5 minutes in the Subscription mode. The Subscription of the Device must be made
within this time. In case of, re-enable the Subscription mode.
For starting Subscription procedure of the Device, press the
Call Button on the Device. The Ring LED starts flashing and
the Voice Assistant reports:
"Searching for Base Station, please wait"
After typically 10-20 seconds the Subscription is completed. The Ring LED shortly lights up green. The
Voice Assistant reports the successful subscription: "Device is registered"
If Subscription fails, the Voice Assistant gives dedicated information to the possible root cause
(see notes for trouble-shooting in Chapter 5).
Modern DECT Base Stations use the Subscription method according "easy subscription" standard with
system PIN "0000". Should System PIN of Base Station be different from “0000”, then use Subscription
of Device via PC APP (see Chapter 3.4)
Note: If the Device is on the Charging Disc, it cannot perform Subscription.
The device switches automatically off after 10 minutes if it has not been registered.

2 Getting started
2.4 check Telephone Line
Now, check the connection of the Device with your phone line.
1. Call Device with your mobile phone
2. When Device rings, answer the call
The calling number is stored at the same time as the tenth Family&Friends-Number as well as the
Emergency Number for Help, Fall Detection and Smoke Alarm Calls.
Change or supplement this number with the PC APP.
Your Device is now ready for use!
2.5 hints regarding DECT Range
alias radio range
Inside of buildings the radio range (distance from Device to the Base Station) can be 50 meters and
more. In the garden, the range may increase to 300 meters. Should the Device cover also the garden
area, then it is advisable to place the DECT Base Station to this wall, which is next to the garden.
Should the Device get out of the reach, then that is recognizable by red status LED (1/1 sec). If the
Device is more than 5 minutes outside the radio coverage the Voice Assistant will make announce an
appropriate message.
At any time you can request the Device to find the base and to logon by pressing the Call Button.
If the Device is longer than 2 hours outside of wireless coverage, the Device switches off to save the
battery. Then the Device can be switched on again by placing on the Charging Disc. All functions
automatically resume your preset operation.

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3 Configuration via PC APP
3.1 install and use PC APP
The driver of the PC APP can run only on computers with operating systems WIN7 or WIN10.
You will find the driver installer and the PC App on the enclosed USB stick.
1. Connect the enclosed USB-stick with the PC
2. Select drive "INDEPENDANT" using Windows Explorer
3. Start "PC_APP" program
4. Choose setup language and click “OK”
5. Read the License Agreement page. If you accept the terms of the license agreement, choose "I
accept the agreement" and click "Next"
6. Click "Install" to continue with the installation
7. If appears the Windows warning, choose "Install this driver software anyway". The device
driver will be installed
8. Click "Finish" to complete the installation
9. Connect Device via the USB cable with PC
10. Start again "PC_APP" program on the USB stick and
follow the instructions of the PC APP, which are very
simple
In the following chapters, you will find detailed explanations about each step.
Please note that all settings are transferred to the Device only when you finally press the Apply button.
The PC APP automatically detects the USB connection. The USB link will be displayed at the bottom
of the PC APP. If the logical USB detection does not work, disconnect the USB cable and plug it back
to the PC after a few seconds.
Note: The PC APP can only be opened if Device and USB stick is connected to PC.
Please keep USB stick on safe place. It is the Data Backup of your Device.

3 Configuration via PC APP
3.2 language selection
You can choose both the language of the Voice Assistant and the PC App language using the PC APP
under Get Started.
The language of the PC App is automatically selected according to the language of your PC system.
If your language is not listed, please contact your distributor.

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3 Configuration via PC APP
3.3 Enter Personal Data
The personal and location data contains name and place of residence, and optional notes, e.g. as an
access to the apartment is possible in case of emergency.
In addition, a 4-digit number code can be set. To do this, you can mount the keys in a safe key safe
with combination lock next to the front door. There are numerous manufacturers for such locks.
This location data - like all other data of the PC APP - are stored only locally on the Device and as a
backup on a USB stick and they are therefore protected from access of third parties.
The personal and location data are provided only in case of emergency, i.e. emergency call number.
The Voice Assistant will read your text. You can change the data and texts at any time with the help
of the PC APP.

3 Configuration via PC APP
3.4 registration to DECT Base Station
The Registration with the help of the PC APP is only necessary if the DECT Base Station does not have
the system PIN "0000" (see Chapter 2.3) (standardized Subscription according to the principle "easy subscription)
This the Base Station system PIN was either provided by you or is factory pre-set. More information,
see the operations guide of the DECT Base Station under chapter which is similar to "DECT handset
Registration".
1. Enter the system PIN of the Base Station. This is a four-digit number.
2. Enable the logon mode of the Base Station (see Chapter 2.3)
Please notice that DECT Base Stations are only 5 minutes in the Subscription mode.
The application of the Device must be made within this time. In case of, please activate
Registration mode of the Base Station once more.
3. Now click the button Start Registration (PC APP). The registration process may take typically
10-20 sec. Please wait.
If the Subscription fails, see Chap 5.1 Troubleshooting Guide
DECT
WLAN

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3 Configuration via PC APP
3.5 Help Call
The user can at any time request Help in case of problems or contact is requested for any reason. To
do this, press the Call Button for two seconds. The help sequence is performed and accompanied by
Voice Assistant. The call for help can be cancelled at any time by pressing the Call Button.
Up to 3 help telephone numbers and 1 emergency number can be set. Here, too, you should give
names for the numbers because they are read when the contact is selected for call setup. As a result,
the user will be informed, which number is actually been called.
Enter "Repetition"
The Help Numbers can be repeated up to 100 times. In practice, however 2-times repetition is
recommended. To do this, enter the number 2.
Enter "Ring Time"
Here is set, how long the Ringing duration should be before - in case of non-acceptance - the next
number in the sequence will be selected. The Ring time should be chosen at least as long as it is
assured that called person can take the call. However the Ring Time should not be as short as possible
because this time will cause delays in finding a contact or a network-side answering machine can be
activated. Better shorten the Ringing Time and apply for more Repetitions.
Telephone numbers should not support answering machine.

3 Configuration via PC APP
3.6 Family & Friends Contacts
The Phone numbers for "Family & Friends" shall facilitate the contact with family and friends. To do
this, you can enter up to 10 contacts with name and phone number. The order should be based on the
frequency of calls to these contacts.
Still, in addition to name and number, you can set whether the automatic answering ('Select Auto
Answer') is enabled for this number. In this case the user of the Device must no longer press the Call
Button to take the call; the call will be hooked-off automatically.
1. Enter the Family & Friends names and their phone numbers.
2. Save the names and numbers with the Apply button.
By pressing a Side Key the respective name will be announced in the order of entered list. Then press
the Call Button to initiate the call.
e.g. in order to call the third contact, you must press a Side Key three times and after the prompt,
press the Call Button. The connection will be established with respective announcement of the
assistant.

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3 Configuration via PC APP
3.7 Fall Detection automatic Help Call
The Device has a new Fall Detection algorithm (DPDM). Man-down will automatically start the help
sequence for Fall Detection and accompanied by Voice Assistant.
Up to 3 help telephone numbers and 1 emergency number can be set. Here, too, you should give
names for the numbers because they are read when you select of the numbers. As a result, the user
is informed, when the Device is trying to contact.
Enter "Repetition"
A max 1 Repetition for Help Numbers is advisable for Fall Detection .Then the emergency number is
called immediately with announcement of personnel data and Info how to access the apartment
Enter "Ring Time"
Here is set, how long the Ringing duration should be before - in case of non-acceptance - the next
number in the sequence will be selected. The Ring time should be chosen at least as long as it is
assured that called person can take the call. However the Ring Time should not be as short as possible
because this time will cause delays in finding a contact or a network-side answering machine can be
activated. Better shorten the Ring Time and apply for more Repetitions.
Telephone numbers should not support answering machine.

3 Configuration via PC APP
3.8 Smoke Alarm Detection automatic Help Call
The Device features a new Smoke Alarm detection. To activate this function place the Device on the
Charging Disc . Smoke Alarm will automatically run the help sequence accompanied by the Voice
Assistant.
Up to 3 help telephone numbers and 1 emergency number can be set.
The call sequence is repeated until a contact has been established. The Voice Assistant informs the
called party of the Smoke Alarm and is the special instructions (chap 3.4) as personal and location
data. Then, the call sequence is suspended for 30 minutes. If the Smoke Alarm has not been
switched off, the Smoke Alarm call sequence will be repeated.
Enter "Ring Time"
Here is set, how long the Ringing duration should be before - in case of non-acceptance- the next
number in the sequence will be selected. The Ring time should be chosen at least as long as it is
assured that called person can take the call. However the Ring Time should not be as short as possible
because this time will cause delays in finding a contact or a network-side answering machine can be
activated. Better shorten the Ring Time and apply for more Repetitions.
Telephone numbers should not support answering machine.

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3 Configuration via PC APP
3.9 time-dependent instruction set (Reminder)
The Reminder function shall help older people to remind to take for example medication at specific
times. You can enter up to 5 times, where announcements are made. Enter the prompts in the side-
standing box.
The device Voice Assistant detects if there is no valid time in the device. In this case, it announces
"no time available".
The current time can be entered in several ways:
manual input via the PC APP
by external call and entering the time via the telephone keypad
Format #TIME#hhmm#
TIME corresponds to key sequence 8463
hh = current hour mm = current minute
Example: current time is 9:45 am => input #8463#0945#
The time-dependent statements will be announced also if the Device is on Charging Disc.
Therefore also a daily alarm message e.g. a daily wake-up can be entered.

3 Configuration via PC APP
3.10 General Settings
Here you can select one of three melodies as ringtone, adjust the ringing volume as well as caller
and voice assistant volume. Before you apply the changes, you can check them with the Test Button.
Since the device is usually charged at night, no acoustic signals should disturb the sleep. The display
behavior during the incoming call on the loading disk in the APP can be configured.

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3 Configuration via PC APP
3.11 System-Setups
3.11.1 System Info
You can retrieve the system data of the Device and the connected DECT base. This information are
relevant only for professionals
3.11.2 Update
A new operating software for the Device may be available for Update.
Ask your dealer for more information.

3 Configuration via PC APP
3.11 System Settings
3.11.3 RESET Reset of set parameters to ex-works status
Settings can be reset to ex-works status with "Reset". Here, you can choose various levels.
Deregister device –to delete current registration
Restart device - rebooting of the device when it is already switched on.
Return to Factory Settings - to delete all data as well as current registration
Application example
You need to replace your DECT Base Station. Then, you must log on the Device on the new DECT Base
Station (see Chapter 2.3). Previously, you must delete the old Registration (subscription).
You can do this using the Reset function Deregister device. Afterwards the Device is no longer logged
in, but also no longer ready for operation => you must perform a login on the new DECT Base Station.
Go back to Chapter 2.3 and perform a Subscription on the new DECT Base Station. All existing settings
will be retained. After Subscription, you can use the Device as usual.