Dover markem-image SmartDate X65 User manual

65
User Manual

Contents
General
Introduction 7
Copyright Notice 7
Contact 7
Related Documentation 7
Serial Number Information 7
Controller
Printer
Cassette
Description
Overview 9
Model Options 9
Main Components
Optional Components
Printing Styles 11
Intermittent
Continuous
Installation
Controller and Printer Connection 12
Connection Panels
Cables
Connecting the Controller
Connecting the Printer
Powering the system 16
Interface
Profiles 17
The ‘Home’ Screen 18
Printer Status 19
Language Settings 21
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Contents
Date Settings 22
Time Settings 23
Daylight Saving Time
Power saving 24
Starting power saving
Stopping power saving
Screen Types 25
Menus
Settings
Drop-Down List
Numeric Keypad
Alphanumeric Keypad
Diagnostics and Reports
Faults
Warnings
Other Screens
Dead Dot Display 29
Data Management
Overview 30
Data Management Screen
Transfer from USB
Transfer to USB
Delete
Job Selection
Job Selection 34
Default Job
Database
Job Set-up 37
Prompted Data
Prompted Date Entry
Master-Slave 39
Printer Conguration
User Profiles 40
Login
Changing a Password
Editing an Existing User Prole
310099206-AA

Contents
Creating a User Prole
Cloning an Existing Operator or Supervisor Prole
Deleting a Prole
Consumables 48
Information Panel 49
Printer Type 51
Printing Modes 51
High Pack Rate
High Speed
Digital Ribbon Save (DRS)
Ribbon Save Modes 55
Relative Motion Printing 63
Low Speed Print Mode 64
MI Sigma Monitoring 65
Settings 66
Printer
Display
Controller
Interface
Ribbon
Network Connectivity
Line
Menu Tree 77
Operation
Starting the printer 87
Stopping the printer 87
Printer Status 88
Removing the Ribbon Cassette 89
Loading a New Ribbon 89
Combined Cassette
Shuttled Cassette
Inserting the Ribbon Cassette 92
Removing the Waste Ribbon 93
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Contents
Reconnecting a Broken Ribbon 94
Adjusting the Print 95
Dead Dot Detection
Test Print 97
Cleaning the Printhead 97
Editing Jobs at the User Interface 98
Currently Selected Job
Jobs in the Database
MI Sigma Monitoring 102
Information
Information Screens 104
Job
System
Counts
Statistics
Printhead
Troubleshooting
Controller Issues 113
Printer Issues 113
Printer
Print quality
Fault and Warning Messages 119
Fault Messages
Warning Messages
Maintenance
Cleaning and Care 128
Maintenance Scheme 128
Quick/Regular Checks and Actions
Monthly Checks
Care of the Printhead
Replacing the Printhead 129
Removing the worn printhead (Combined Printer)
Fitting the new printhead (Combined)
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Contents
Removing the worn printhead (Shuttled Printer)
Fitting the New Printhead (Shuttled Printer)
Removing the damaged printhead (128 mm Printer)
Fitting the New Printhead (128 mm Printer)
Technical Specications
Machine Specification 138
SmartDate X65
SmartDate X65c - Intermittent Mode
SmartDate X65c - Continuous Mode
SmartDate X65s
SmartDate X65c128 - Intermittent Mode
SmartDate X65c128 - Continuous Mode
SmartDate X65 User Manual - Revision 141`
610099206-AA

710099206-AA
General
Introduction
This manual, along with the SmartDate X65 Instruction Guide, explains how to safely operate
your SmartDate X65 printer.
The manual, along with related documentation is available in various languages from the
Markem-Imaje website.
https://www.markem-imaje.com/services-support/support/downloads
Copyright Notice
Original Copyright © 2019 Markem-Imaje Ltd. All rights reserved.
Reproduction of any or part of this manual in any form whatsoever without the expressed written
permission of Markem-Imaje is forbidden. The contents of this manual are subject to revision
without notice.
All efforts have been made to ensure the accuracy of the contents of this manual. However,
should any errors be detected, please contact your local Markem-Imaje ofce or authorized
distributor.
Markem-Imaje make no warranty of any kind with regard to this material, including, but not
limited to, the implied warranties and tness for purpose. Markem-Imaje shall not be liable for
any errors contained in this material or for incidental or consequential damages in connection
with the furnishing, performance, or use of this material.
The use of non-genuine Markem-Imaje consumables and spare parts may adversely affect the
performance of the product and may invalidate the warranty.
Contact
Thank you for choosing Markem-Imaje to provide printing solutions. If you have any questions,
please contact local Markem-Imaje ofce or authorized distributor.
www.markem-imaje.com
Markem-Imaje Ltd
Nottingham Science Park
University Boulevard
Nottingham
NG7 2QN
United Kingdom

810099206-AA
General
Related Documentation
Below is a list of documents in the SmartDate X65 related documentation set.
SmartDate X65 - Safety and Important Information Guide
SmartDate X65 - Instruction Guide
SmartDate X65 - Technical Manual
Serial Number Information
Controller
The controller serial number and ‘Markem-Imaje’ patent and regulatory information for the
controller can be found on the rating label located on the side of the controller.
Printer
The printer serial number and ‘Markem-Imaje’ patent and regulatory information for the printer
can be found on the rating label located on the side of the printer.
Cassette
The printer serial number and ‘Markem-Imaje’ patent and regulatory information for the cassette
can be found on the rating label located on the inside of the cassette.

Description
910099206-AA
Overview
SmartDate X65 is a small, easy to use Thermal Transfer Overprinter (TTO) consisting of a
printer, a ribbon cassette and a control device housing an operator interface control panel. The
printer can print batch codes, best before dates, graphics and other variable information directly
onto packaging, substrate and other materials. The size, position and content of the information
can be xed or altered at the user interface.
Model Options
The SmartDate X65 is available in two printer types. The type of model required is depends on
the application.
SmartDate X65c - Combined Printer
The combined printer is available in 53mm and 128mm printhead width versions and operates
in both intermittent and continuous printing modes
SmartDate X65s - Shuttled Printer.
The shuttled printer is a 53mm printhead version and operates in continuous printing mode only.

Description
10 10099206-AA
Main Components
The main components of the SmartDate X65 are:
Optional Components
Your SmartDate X65 may have been supplied with optional components, the most common of
which are:
Encoder: For tracking the speed of
the lm in continuous applications
IP45 Kit: For protection against
water ingress
Beacon Tower: To monitor the
operational state of the printer
1
2
3
Printer body
Containing the drive system
and thermal transfer
printhead
Controller
Containing the main operation
PCBs and capacitive
touchscreen user interface
Ribbon cassette
Containing ribbon supply and
waste take up spools

Description
11 10099206-AA
Printing Styles
Intermittent
In this mode the SmartDate X65 is designed to print onto stationary substrate materials. The
material is held stationary for printing and after the print is completed, the material is indexed to
the next printing position.
• SmartDate X65 combined in intermittent mode has a printing area 53mm width by 75mm
length
• SmartDate X65-128 combined in intermittent mode has a printing area 128mm width by
75mm length
Continuous
In this mode the SmartDate X65 is designed to print on to moving substrate. The printhead
is held in a xed position and the ribbon is accelerated to match the substrate speed before
printing. An encoder is used to track the speed of the material being printed onto.
• SmartDate X65 combined in continuous mode has a printing area 53mm width by 750mm*
length
• SmartDate X65-128 combined in continuous mode has a printing area 128mm width by
500mm* length
• SmartDate X65 shuttled has a printing area 53mm width by 100mm length.
*Application dependent and subject to qualication

Installation
12 10099206-AA
Controller and Printer Connection
Connection Panels
The connection panels are shown below. The connectors used will depend on the printer type
and conguration.
Controller
1. Printer Power and Signals
2. I/O
3. RS232 Comms.
4. USB ‘A’
5. Ethernet
6. USB ‘B’
7. Mains
Printer and ribbon cassette
1. Printer Power and Signals
2. Encoder
3. Compressed Air
1
234
5
6
7
12
3

Installation
13 10099206-AA
Cables
Mains Power Printer Power and Signal I/O
Provides mains power to the
Controller
Available in 1,2,5 and 10 meter
lengths, the cable provides
connection between the Printer and
Controller
Provides connection between the
Controller and host system signals
RS232 Comms. Network Encoder
Optional cable used for connection
to external devices
Optional Ethernet cable used to
connect the Controller to a network
Provides substrate tracking signals
to the Printer
Connecting the Controller
All cables must be inserted into Controller and Printer and rmly secured before switching on
the unit.
Power Cable
Switch the power switch to the ‘O’ position and
connect the Mains Power cable

Installation
14 10099206-AA
Power and Signal Cable
Connect the power and signal cable to the Controller,
making sure the securing fasteners are tightened
I/O
Connect the cable providing signals from the host
machine to the I/O connector
RS232 Comms
If required, connect the RS232 comms. cable to the
controller
Network
If required, connect the network comms. cable to the
controller

Installation
15 10099206-AA
Connecting the Printer
Power and Signal Cable
Connect the other end of the power and signal cable
to the printer, making sure the securing fasteners are
tightened
Encoder
Connect the encoder to the printer if required
Air
Connect the air supply to the printer and turn on the air
supply. For safety, do not exceed 6 bar pressure

Installation
16 10099206-AA
Powering the system
Press the on/off switch to ‘I’ to start the system
After a few seconds, the Controller displays the start-up screen.
Information
Please Wait...

Interface
17 10099206-AA
Proles
Depending on the prole previously used, the user interface may display the ‘Select Prole’
screen at start-up. By default, three precongured proles are available. These proles can be
customized and added to as required.
Select Prole
Adminirator Operator Supervisor
The default proles are dened below. The administrator user prole is protected with a default
password off ‘0000’. This can be changed later.
Role Access Level
Administrator
Has access to all system settings, databases and diagnostics. Is
able to create new user proles, upgrade rmware and reset the
system
Supervisor Has access to diagnostics, job select and print adjust features
Operator Access is limited to job selection and print adjust features only

Interface
18 10099206-AA
The ‘Home’ Screen
After ribbon calibration has been completed and if no faults or warnings are detected, the
‘Home’ screen is displayed.
The screen provides information about the currently selected job, provides real-time information
about the printer status and access to the SmartDate X65 system settings.
Idle 15/10/2020
Start
96 %
Tools
O
Total print count
Batch print count
110
5904
Select Job
Adjust
11:56
Administrator
User Prole Printer Status
System Date/Time
Consumables Panel
Menu Panel
Information Panel
Zoom
Job Preview
Use By
19th May 2022
Packed in UK
Current Substrate Speed
Instant Average Pack Rate
0
22
default job
Selected job

Interface
19 10099206-AA
Printer Status
The printer status is indicated at the top of the screen and whether the printer is currently
running by the colour of the screen background.
Name Description
Idle The ribbon is calibrated and the printer is ready for production by
pressing ‘Start’
Execute The printer is ready to receive print signals
Aborted The printer is in a ‘Fault’ condition and printing is not possible
Resetting The printer is starting up and calibrating the ink ribbon
Stopped The system is power saving. No printing is possible
A green background indicates the printer operating without and warnings or faults detected.
15/10/2020
Start
96 %
Tools
O
Total print count
110
5904
Select Job
Adjust
11:56
Administrator
default job
Execute
Batch print count
Current Substrate Speed
Instant Average Pack Rate
254
22
Use By
19th May 2022
Packed in UK
An orange background indicates the printer is operating but a warning condition exists.
Press to see information about the warning.
15/10/2020
Start
96 %
Tools
O
Total print count
110
5904
Select Job
Adjust
11:56
Administrator
default job
Execute
Batch print count
Current Substrate Speed
Instant Average Pack Rate
254
22
Use By
19th May 2022
Packed in UK

Interface
20 10099206-AA
A red background indicates the printer is not working as a fault condition has been detected.
Press to see information about the detected fault.
15/10/2020
Start
96 %
Tools
O
Total print count
110
5904
Select Job
Adjust
11:56
Administrator
default job
Aborted
Batch print count
Current Substrate Speed
Instant Average Pack Rate
0
22
Use By
19th May 2022
Packed in UK
A grey background indicates the printer is in standby and will be ready to start printing when
is pressed.
15/10/2020
Start
96 %
Tools
O
Total print count
110
5904
Select Job
Adjust
11:56
Administrator
default job
Idle
Batch print count
Current Substrate Speed
Instant Average Pack Rate
0
22
Use By
19th May 2022
Packed in UK