Dover markem imaje 9750 User manual

Instruction manual
9750
Printer overview 2
Interface overview 5
Presentation of the menus 6
Starting up the printer 8
Shutting down the printer 9
Sending a job for printing 10
Modifying a job 12
Modifying a job in progress 14
Information on consumables 15
Replacing the consumables 16
Head Maintenance 18
Troubleshooting 20
Information 21
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1
2
3
75 6
4
8
9
10
11
210114437-AB
Printer overview
1 Printhead
2 Umbilical
3 Operator interface
4 Identification label (serial no.)
5 Umbilical outlet
6 Handle for opening the door
7 Access door for consumable parts and maintenance modules
8 Electrical socket
9 ON/OFF switch
10 Access to hydraulic/electric/electronic components
11 Identification label
see page 4
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1213
14
15
16
17
18
19
20
24
25
22
23
21
310114437-AB
Printer overview
12 Additive cartridge
13 Ink cartridge
14 Internal USB port
15 Module 4 - Air in filter IP56 (violet)
16 Module 3 - Recovery pump/Venturi
17 Module 2 - Filter for the primary ink
18 Manual maintenance valve
19 Module 1 - Pressure pump
20 Module 5 - IP56 air out filter (violet) or non-removable IP66 filter (depending on the version)
21 Module 6 - Equipped hydraulic module
22 Standalone compressor kit module (optional)
23 Filter-silencer cartridge for the standalone compressor
24 Air Treatment Kit module (optional)
25 Filter cartridge for Air Treatment Kit module
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8
9
1
2
3
4
6
7
5
410114437-AB
1 Cell input M12 socket (black)
2 Encoder input M12 socket (blue)
3 Warning light output M12 socket (yellow)
4 Serial link RS232 connector M12 socket
5 Configurable I/O M12 socket
6 External USB port
7 Ethernet connector
8Rear panel with Industrial interface card (4 cable glands - Serial/
Parallel and Ethernet link) - Optional
9Rear panel with Industrial interface card (4 cable glands - Serial/
Parallel and Ethernet link + 24-pin connector) - Optional
Side viewRear view
(depending on options)
Printer overview
for parts & service call QLC [phone]

Chocolate
11 : 08 F B
Best before
23/12
Off
Select job
Ready
Paused Modify Menu Margins Manual printHead operations
100 %
200
hInkxxxxx
183
hAdxxxxx
19683
259683
Print count
Job left
31/12/2021
10:55:00
5240-Child communication error-5398-
2 3 4 5
10
7
8
11 9
6
12
13
1
14
510114437-AB
1 Printer reports
2 Name of the job being printed
3 Coloured background. Printing status
4 Coloured bar. Information on alarms or faults
5 External equipment connection indicator
6 Current date and time
7 Consumable part level indicator and access to more information
8Customisable information display. Access to 3 production and operation
information screens.
9 Start/Stop printer
10 Preview of the job being printed
11 Icon bar
12 Increase or decrease display size
13 Navigation window
14 Selected profile display. Access to change profiles
External equipment connection indicators:
Printer connected to the network (‘Child’)
USB key connected
'Parent' printer
Camera statuses
Interface overview
for parts & service call QLC [phone]

Manual trig
Job settings
Text
Font/Size
Barcode
Shiftcode
Counter
Time
Date
Menu
Symbol
External
variable
Custom date/
time
Select job
Simple modification
New
Shortcut 1
Shortcut 2
Advance
modification
Modify
Send to print
Unique code
Modify
Font/Size
Delete «Field
type»
Modify «Field
type»
Field settings
(Option)
610114437-AB
Presentation of the menus
for parts & service call QLC [phone]

Job
Date
Counter
Barcode
Date/Time
Configuration
Display
Variables
Profiles
configuration
Profiles
management
Operator 1
Operator 2
Operator 3
Maintenance
record
Events
override
Job
Language
Font/Logo
Algo
Running
status
Printer
Draining/
Flushing
Ink circuit
Head
Information
Maintenance
Data
management
Services
Check
stability
Refreshment
Unblock
nozzle
Additive
introduction
Jet start up
Printing
Maintenance
Availability/
Consumption
Warnings/
Faults
Printing
Menu
History
Settings
Head
operations
Adjust jet
Library
Calendar
Printer
Job/Variables
Profiles
Log
710114437-AB
Presentation of the menus
for parts & service call QLC [phone]

810114437-AB
1
2
00:00:40
Chocolate
11 : 08 F B
Best before23/12
On
Select job
Printer off
Start Modify Menu Margins Manual printHead operations
31/12/2021
01:55 PM
100 %
200
hInkxxxxx
183
hAdxxxxx
19683
259683
Print count
Job left
Printer stopped
3Confirm printer start instruction.
00:04:00
Ready to print the
'Chocolate' job
displayed.
The screen’s
background turns
green.
Chocolate
Start up in progress
31/12/2021
01:56 PM
100 %
Chocolate
Jet start up in progress
31/12/2021
01:58 PM
100 %
Start-up in progress
Chocolate
Start up in progress
31/12/2021
01:56 PM
100 %
Chocolate
Jet start up in progress
31/12/2021
01:58 PM
100 %
Jet start-up in progress
Chocolate
11 : 08 F B
Best before23/12
Off
Select job
Ready
Paused Modify Menu Margins Manual printHead operations
100 %
200
hInkxxxxx
183
hAdxxxxx
19683
259683
Print count
Job left
31/12/2021
10:55:00
Ready
Starting up the printer
for parts & service call QLC [phone]

910114437-AB
1
Ready
Chocolate
11 : 08 F B
Best before23/12
Off
Select job
Ready
Paused Modify Menu Margins Manual printHead operations
100 %
200
hInkxxxxx
183
hAdxxxxx
19683
259683
Print count
Job left
31/12/2021
10:55:00
2
00:02:00
Confirm printer stop instruction.
The screen’s background turns grey.
Chocolate
Jet stopped
31/12/2021
01:56 PM
100 %
Chocolate
Shut down in progress
31/12/2021
01:58 PM
100 %
Jet stopped
Stopping
Chocolate
Jet stopped
31/12/2021
01:56 PM
100 %
Chocolate
Shut down in progress
31/12/2021
01:58 PM
100 %
Chocolate
11 : 08 F B
Best before
23/12
On
Select job
Printer off
Start Modify Menu Margins Manual printHead operations
31/12/2021
01:55 PM
100 %
200
hInkxxxxx
183
hAdxxxxx
19683
259683
Print count
Job left
Printer stopped
3
(if necessary)
Shutting down the printer
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10 10114437-AB
Sending a job for printing
1Ready
Chocolate
11 : 08 F B
Best before23/12
Off
Select job
Ready
Paused Modify Menu Margins Manual printHead operations
100 %
200
hInkxxxxx
183
hAdxxxxx
19683
259683
Print count
Job left
31/12/2021
10:55:00
2Select Job
Cherry
Grape fruit
Ananas
Back Modify NewSend to print
Chestnut
Chocolate
Lemon
Vanilla
12 : 34 F C
Best before
01/01
Cherry
Select a job
3Select Job
Cherry
Grape fruit
Ananas
Back Modify NewSend to print
Chestnut
Chocolate
Lemon
Vanilla
12 : 34 F C
Best before
01/01
Cherry
Select a job
Cherry
12 : 34 F C
Best before01/01
Off
Select job
Ready
Paused Modify Menu Margins Manual printHead operations
100 %
200
hInkxxxxx
183
hAdxxxxx
19683
259683
Print count
Job left
31/12/2021
12:34:00
Ready
for parts & service call QLC [phone]

11 10114437-AB
Sending a job for printing
Suspend printing:
Job name
11 : 08 F B
Best before23/12
Off
Select job
Print paused
Start Modify Menu Margins Manual printHead operations
15/04/2020
10:55 PM
100 %
200
hA2188M
3
hMB1258M
051219683
9683
Print count
Job left
Printing paused
Resume printing:
Chocolate
11 : 08 F B
Best before23/12
Off
Select job
Ready
Paused Modify Menu Margins Manual printHead operations
100 %
200
hInkxxxxx
183
hAdxxxxx
19683
259683
Print count
Job left
31/12/2021
10:55:00
Ready
for parts & service call QLC [phone]

12 10114437-AB
Modifying a job
1
Chocolate
11 : 08 F B
Best before23/12
Off
Select job
Ready
Paused Modify Menu Margins Manual printHead operations
100 %
200
hInkxxxxx
183
hAdxxxxx
19683
259683
Print count
Job left
31/12/2021
10:55:00
Modification of the job in
production
2Select Job
Cherry
Grape fruit
Ananas
Back Modify NewSend to print
Chestnut
Chocolate
Lemon
Vanilla
12 : 34 F C
Best before01/01
Cherry
1
Select a job
2
3
Modifiable
fields
Modify Cherry
Select a field to update
Back Advanced Job settings Ok
12 : 34 F C
Best before01/01
225 %
Modify Cherry
4Text modified
Ok
Back PinYin
31/12
2
1
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13 10114437-AB
Modifying a job
5
Modify Cherry
Select a field to update
Back Advanced Job settings
12 : 34 F C
Best before31/12
225 %
Save as
6Confirm the modification.
7Select Job
Cherry
Grape fruit
Ananas
Back Modify NewSend to print
Chestnut
Chocolate
Lemon
Vanilla
12 : 34 F C
Best before31/12
Cherry
for parts & service call QLC [phone]

14 10114437-AB
Modifying a job in progress
1
Chocolate
11 : 08 F B
Best before23/12
Off
Select job
Ready
Paused Modify Menu Margins Manual printHead operations
100 %
200
hInkxxxxx
183
h
Adxxxxx
19683
259683
Print count
Job left
31/12/2021
10:55:00
Modification of the job in
production
OR
Press and hold the job you want to modify
Cherry
12 : 34 F C
Best before01/01
Off
Select job
Ready
Paused Modify Menu Margins Manual printHead operations
100 %
200
hInkxxxxx
183
hAdxxxxx
19683
259683
Print count
Job left
31/12/2021
12:34:00
2Repeat from step 3
of ‘Modifying a job’.
for parts & service call QLC [phone]

15 10114437-AB
1Ink cartridge information
area
2Additive cartridge
information area
3Ink/additive references
detected
- Black text: OK
- Red text: bad cartridge
- Other text: the inserted
cartridge is not a
Markem-Imaje cartridge.
4References expected by
the printer
5Cartridge batch number
6Cartridge expiration date
- Blue text: OK
- Red text: out of date
Cherry
12 : 34 F C
Best before01/01
Off
Select job
Ready
Paused Modify Menu Margins Manual printHead operations
100 %
200
hInkxxxxx
183
hAdxxxxx
19683
259683
Print count
Job left
31/12/2021
12:34:00
Consumable details
Back
Detected ref: MB1258M
MB1258M
FR36945721
08/2022
Expected ref:
Batch:
Expiring:
Detected ref: A2188M
A2188M
FR36945778
04/2022
Expected ref:
Batch:
Expiring:
Ink Additive
12
3
4
5
6
Information on consumables
The date has passed
If the printer detects a problem with any of the cartridges, the
background turns orange.
Consumable details
Back
Detected ref: MB1258M
MB1258M
FR36945721
08/2022
Expected ref:
Batch:
Expiring:
Detected ref: A2188M
A2188M
FR36945778
12/2020
Expected ref:
Batch:
Expiring:
Ink Additive
for parts & service call QLC [phone]

16 10114437-AB
Replacing the consumables
Only if:
‘Waste and Consumable Parts’
Safety and important information
5
Replace additive cartridge
Replace additive cartridge
OROR OR
Replace ink cartridge
Replace ink cartridge
A
Additive
Ink
1
3
D
4E
B
C
2
for parts & service call QLC [phone]

17 10114437-AB
Replacing the consumables
Pigmented ink: Shake vigorously
until the deposit disappears
completely.
Only use Markem-Imaje
consumables.
WARNING
Risk of puncture
When replacing the cartridges, do
not touch the nozzle.
After the new ink cartridge is inserted, it empties partially into the printer's internal tank.
10 11
7
0
h Ink xxxxx
200
hAd xxxxx
OK
New
cartridge
6
8
A
9
B
for parts & service call QLC [phone]

18 10114437-AB
Head Maintenance
1Stop the jet:
Head operations
Jet status Stopped
Jet speed(m/s) 0
Ink pressure(bars) 3.05
Motor speed(rpm) 1500
Ink temperature(°C)
Head temperature(°C)
Printer counter(h)
Filter kit replacement
Jet start-up Unblock nozzle Additive intro Check stability Refreshment
119
128
0
15/04/2021
Viscosity reference 25.6
Viscosity 25.6
Recuperation level 0
Piezo value 260
Active phase number
Ink level(mm)
Ink circuit counter(h)
Maintenance kit replacement
0
100
0
14600
Back
Ready
31/12/2021
10:55 PM
Ready
OR
Chocolate
11 : 08 F B
Best before23/12
Off
Select job
Ready
Paused Modify Menu Margins Manual printHead operations
100 %
200
hInkxxxxx
183
hAdxxxxx
19683
259683
Print count
Job left
31/12/2021
10:55:00
Chocolate
Jet stopped
31/12/2021
01:56 PM
100 %
Chocolate
Shut down in progress
31/12/2021
01:58 PM
100 %
Jet stopped
2
Only use
Markem-Imaje
cleaning fluid.
for parts & service call QLC [phone]

19 10114437-AB
Head Maintenance
3
4
5
00:00:40
Jet stopped
Head operations
Jet status Stopped
Jet speed(m/s) 0
Ink pressure(bars) 3.05
Motor speed(rpm) 1500
Ink temperature(°C)
Head temperature(°C)
Printer counter(h)
Filter kit replacement
Jet start-up Unblock nozzle Additive intro Check stability Refreshment
119
128
0
15/04/2021
Viscosity reference 25.6
Viscosity 25.6
Recuperation level 0
Piezo value 260
Active phase number
Ink level(mm)
Ink circuit counter(h)
Maintenance kit replacement
0
100
0
14600
Jet stopped
31/12/2021
10:55 PM
Ok
1
2
Head operations
Jet status Stopped
Jet speed(m/s) 0
Ink pressure(bars) 3.05
Motor speed(rpm) 1500
Ink temperature(°C)
Head temperature(°C)
Printer counter(h)
Filter kit replacement
Jet start-up Unblock nozzle Additive intro Check stability Refreshment
119
128
0
15/04/2021
Viscosity reference 25.6
Viscosity 25.6
Recuperation level 0
Piezo value 260
Active phase number
Ink level(mm)
Ink circuit counter(h)
Maintenance kit replacement
0
100
0
14600
Back
Ready
31/12/2021
10:55 PM
When using certain inks or operating the printer in harsh environments (hot and/
or dusty environments), you will need to clean the head thoroughly. See user
manual or Sheet A47081.
G Head M Head
for parts & service call QLC [phone]

Fault: Jet missing the gutter
Alarm
Acknowledge the fault or alarm
Go to the troubleshooting screens
(if available)
Resolve the warning or fault
(access the troubleshooting
procedure)
Acknowledge all warnings
and faults on the list
Chocolate
11 : 08 F B
Best before23/12
On
Select job
Printer off
Start Modify Menu Margins Manual printHead operations
15/04/2020
10:55 PM
100 %
051219683
9683
Print count
Job left
2061-Jet out the gutter
200
hInk xxxxx
200
h A xxxxxx
Faults/Warnings
2061
Code Date - TimeFaults/warnings
2334
4234
2334
1218
1434
15/04/20
10:55:00
14/04/20
12:26:09
13/04/20
12:26:09
12/04/20
12:26:09
11/04/20
12:26:09
10/04/20
12:26:09
Jet out the gutter
No more Ink
Jet out of gutter or not detected
Low ink level
No more Ink
Low ink level
Back Clear all
15/04/2020
18:55:30
Printer off 2061-Jet out the gutter
Summary of the warning/fault
in the information bar.
Use your mobile phone or tablet to scan the
QRcode associated with each fault.
Our virtual assistant will help you troubleshoot and
solve technical problems yourself using an online
help tool (Internet access required).
20 10114437-AB
Troubleshooting
for parts & service call QLC [phone]