Dreame M12 User manual

The illustrations in this manual are for reference only. Please
refer to the actual product.
Wet and Dry Vacuum
User Manual
MM1122

THANK YOU
FOR PURCHASING THIS DREAME
WET AND DRY VACUUM.
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scaning the QR code. You are available
for the User Manual and Special Oers.
With it you are obtaining a high quality product that is
engineered for optimal performance.
If you have any questions on the product,
please contact us: [e-mail].

11
EN
• Please read this manual carefully before use and retain it for future reference.
• When using an electrical appliance, basic precautions should always be followed,
including the following:
• READ ALL INSTRUCTIONS BEFORE USING (THIS APPLIANCE). Failure to follow the
warnings and instructions may result in electric shock, re and/or serious injury.
Safety Information
To reduce the risk of re, electric shock, or injury:
WARNING-
Important Safety Instructions
For Household Use Only
• Use only as described in this user guide. Use only manufacturer's recommended
attachments.
• Use indoors only, on non-carpeted oor surfaces such as vinyl, tile, sealed wood, etc.
Be careful not to run over loose objects or the edges of area rugs. Stalling the brush
may result in premature belt failure.
• This appliance should not be used by children younger than 8 years old nor persons
with physical, sensory, intellectual deciencies, or limited experience or knowledge
without the supervision of a parent or guardian to ensure safe operation and to avoid
any risks. Cleaning and maintenance shall not be performed by children without
supervision.
• Do not use a ammable or combustible liquid to clean oors.
• Do not use to pick up ammable or combustible liquids, such as gasoline. Do not use
in areas where ammable or combustible liquids may be present.
• For the purposes of recharging the battery, only use the detachable adapter provided
with this appliance. Use only with <YLS0251B-E260090> adapter.
• An adapter that is suitable for one type of battery pack may create a risk of re when
used with another battery pack.
• Do not immerse the appliance in liquid.
• Plastic lm can be dangerous. To avoid the danger of suocation, keep it away from
children.
• Keep hair, loose clothing, ngers, and all parts of the body away from openings and
moving parts of the appliance and its accessories.
• Use only ocially-approved oor cleaner as described in the user guide.
• Do not put any object into openings. Do not use the appliance when any opening is
blocked; keep free of dust, lint, hair, and anything that may inhibit air ow.
• Do not use it without lters in place.
• Do not use the appliance with a damaged adapter. If the adapter is damaged, it must
be replaced by the manufacturer, its service agent or similarity qualied persons in
order to avoid hazards.
• Keep ground cables away from the appliance when using it, because a hazard may
occur if the appliance runs over a supply cord.

22
EN
Safety Information
• Do not pick up toxic material (chlorine bleach, ammonia, drain cleaner, etc.). Do not
pick up hard or sharp objects such as glass, nails, screws, coins, etc.
• Do not use the appliance in an enclosed space lled with vapour given o by oil-
based paint, paint thinner, some moth-proong substances, ammable dust, or other
explosive or toxic vapour.Do not pick up anything that is burning or smoking, such as
cigarettes, matches or hot ashes.
• Follow all charging instructions and do not charge the appliance outside of the
temperature range specied in the battery as doing so increases the risk of re.
• Charger base output terminals should not be short-circuited. Do not use it with
damaged charger base. If the appliance has been dropped, damaged, left outdoors,
dropped into water, or is not working as it should, return it to a service center.
• Keep the adapter cable away from heated surfaces. Do not handle the adapter plug or
appliance with wet hands. To unplug, grasp the adapter plug, rather than the cable.
• Do not pull or carry adapter by cable, use cable as a handle, close door on cable, or
pull cable around sharp edges or corners.
• Switch o when not in use, before cleaning, maintainingor servicing the appliance,
and before connecting or disconnecting the tool with a moving brush.
• Do not use an appliance that is damaged or modied. Damaged or modied
appliance may exhibit unpredictable behavior resulting in re, explosion, or risk of
injury.
• Do not expose the appliance to re or excessive temperature. Exposure to re or
excessive temperature may cause an explosion.
• Ensure that the appliance is placed on a horizontal surface. Do not use the appliance
at the same position if the appliance is equipped with a brush roller and the handle is
not completely upright. Do not store the appliance in a place where it may freeze.
• Use extra care when cleaning on stairs.
• Prevent unintentional starting. Ensure the switch is in the OFF-position before picking
up or carrying the appliance. Carrying the appliance with your nger on the switch or
energizing appliance that have the switch on invites accidents.
• This product contains batteries that can only be replaced by qualied technicians or
after-sales service.

33
EN Safety Information
SAVE THESE INSTRUCTIONS
IMPORTANT SAFEGUARDS
• Have servicing performed by a qualied repair person using only identical
replacement parts. This will ensure that the safety of the product is maintained.
• Do not modify or attempt to repair the appliance excepts as indicated in the
instructions for use and care.
• Do not use in extremely hot or cold environments (below 5° C/41° F or above
40° C/104° F). Please charge the appliance in temperature above 5° C/41° F and
below 40° C/104° F).
• If appliance has been dropped, damaged, left outdoors, dropped into water, or is
not working as it should, never attempt to operate it. Please have it repaired at an
authorized service center.
We, Dreame Trading (Tianjin) Co., Ltd., hereby declares that this equipment is in
compliance with the applicable Directives, European Norms, and amendments. The full
text of the EU declaration of conformity is available at the following internet address:
https://global.dreametech.com
For detailed e-manual, please go to
https://global.dreametech.com/pages/user-manuals-and-faqs
detachable supply unit
read operator's manual
Motorized cleaning head for water suction cleaning

44
EN
Product Overview
Spare Brush
Roller
Main Body
Storage BoxCharging
Base
Dust Cup
Assembly
2-in-1 Crevice
Nozzle
Power
Adapter
Replacement
Filter
Storage
Mount
Cleaning BrushHandle
Packing List

55
EN
14
13
Product Overview
Wet and Dry Vacuum Floor Washer
Handvac Mode Switch
Handvac Power Switch
Used Water Tank
Brush Roller Cover
Brush Roller Cover
Release Buttons
Self-Cleaning Button
Power Switch
Handvac Release Button
Used Water Tank
Handle
Display Screen
Used Water Tank
Release Button Clean Water Tank
Brush Roller Handle
Brush Roller Release
Button
Clean Water Tank Handle
Clean Water Tank Release
Button
Mode Switch
1
2
3
4
5
6
7
8
9
10
11
12
18
17
16
15
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18 Voice Prompt Button
• Press briey to activate the voice
prompt or adjust the volume
• Press and hold for 3 seconds to
access the language settings.Press
to switch between languages. Press
andhold to conrm the selection

66
EN
Charging Port
Charging Base
Display Screen
If the appliance is not working properly, the screen display will show an error message. Please refer to the
troubleshooting table to nd your solution.
1
21
2Charging Contacts
8
1
5
3
2
4
7
6
Error Message
Insucient water in the
Clean Water Tank
Used Water Tank full /
Used Water Tank not installed
Blocked tube
Brush roller stuck /
Brush roller not installed
Suction Mode Standard Mode
Self-Cleaning
Turbo Mode
Dirt Level Indicator
Battery Status
Indicator Auto Mode
1
2
3
4
6
7
8
5
Press briey to enable this
function (battery level ≥ 15%) The color of the indicator
changesin real time
according to theamount of
dirt.
Product Overview

77
EN Installation
Handle Installation
Insert the end of the handle vertically into the port on the top of the appliance as
indicated until you hear a click.
Note: To disassemble, extend a hard object into the hole on the back of the appliance to press contacts and pull the
handle upwards at the same time.
Storage Box Installation
Install the storage box onto the charging base as shown in the diagram.
2
咔哒 1
Click

88
EN
Charging
1. Place the charging baseagainst a wallon level ground and connect it to a
powersource. Fully charge the appliance before rst use.
2. Place the appliance on the charging base, the on the screenwilllight up to indicate
the charging status.When charging, the number on the display screen represents the
current battery levelasa percentage. When the numberreaches100, the battery is fully
charged and the will turn o.
Note:
• If no operation is performed within 10 minutes, the appliance will enter the sleep mode.
• To extend the battery life time, the battery keeps cooling down for about one hour automatically after you
have used the appliance for a long time.

99
EN
The appliance is powered on in Auto modeby default, you can switch to Suction
modeas needed.
Auto Mode
While washing the oor, the appliance can adjust its suction
poweraccording todierent situations.
Suction Mode
If Suction mode is selected, the appliance will vacuum water only and the
brush roller will not be dampened. No water is coming out of the Clean
Water Tank.
Standard Mode (Handvac)
When the appliance converts to a handheld vacuum, it is powered on by
default in Standard mode.
Turbo Mode (Handvac)
Press the handvac mode switch to select the Turbo mode.
1. Fill the Clean Water Tank: Press the Clean Water Tank release button to remove the
tank. Open the tank cover and ll the tank with clean water. Re-install the Clean Water
Tank and ensure it clicks into place.
Note:
• For better cleaning performance, it is recommended to add 10ml detergent with the bottle cap into the full Clean
Water Tank, then shake gently and evenly for use.
• Do not add any liquids other than the ocially-approved cleaner.
Using asaFloor Washer
1
2
How to Use
Working Modes

1010
EN
2. Start cleaning: Gently step on the brush cover and recline the appliance backwards.
Press the Power Switch to start operating, press the Mode Switch tto switch
between the Auto mode and the Suction mode according to your needs.
3. Empty the Used Water Tank: Press the Used Water Tank release button to take out the
tank. Remove the tank cover and pour out the used water. Close the tank cover and re-
install the tank before use.
Note:
• Do not vacuum any foamy liquids.
• If the appliance is in the upright position while working, the current task will be suspended.
• The appliance is suitable for cleaning oors, marble, tiles and other hard surfaces.
• Do not recline the appliance backwards more than 140° to prevent the appliance from leaking water.
• When the appliance isin operation,do not liftit o the ground, move it, tilt itorlay it at.Doing so may cause the
usedwatertoow into the motor.
＜140°
1
2
How to Use

1111
EN
自清洁水位线
How to Use
One-Touch Self-Cleaning
* The self-cleaning function can be enabled only when the appliance is being charged and the battery level is more
than 15%.
1. After the appliance completes the cleaning task, place it back onto the base and
make sure that the water in the Clean Water Tank is sucient for self-cleaning.
2. Briey press the self-cleaning button on the top of the handle. The self-cleaning
indicatorwilllight up and the appliancewillstart self-cleaning.
3. After self-cleaning is complete, promptly clean the Used Water Tank. If some stains
are left on the charging base, clean the base.
Minimum Water Level
of Self-Cleaning

1212
EN
1. Press the handvac release button to remove the handvac.
2. Install the dust cup assembly and other attachments as shown in the diagram until
you hear a click.
3. Brieypressthe handvac Power Switch to start operating.Brieypressthe handvac
mode switch to switch between Standard mode and Turbo mode according to your
needs.
How to Use
Using asaHandheld Vacuum
1
2
咔哒
Click
咔哒
Click

1313
EN
2-in-1 crevice nozzle:
For cleaning corners, stairs, sofas, coee
tables and other narrow spaces.
Storage box:
Store the cleaning brush, the lter, and the
brush rolleronthe storage box as shown in
the diagram.
Storage mount:
If the dust cup assembly and the 2-in-1 crevice
nozzle are not in use, store themonthe
storage mount as shown in the diagram.
Using Dierent Attachments
How to Use

1414
EN
Care and Maintenance
Used Water
Tank Cover
Filter
Tips:
• Turn o the appliance before performing care and/or maintenance. Do not touch the Power Switch.
• Replace parts if needed. The parts must be replaced by those available from the manufacturer or its service agent.
• If the appliance is not used for an extended period, fully charge it, unplugthepower adapter, and store the
appliance in a cool, low-humidity environment away from direct sunlight. To avoid over-discharge of the battery,
charge the appliance at least once every 3 months.
Cleaning the Used Water Tank and the Filter
* Cleaning the Used Water Tank after each use is recommended.
* Replacing the lter every 3 to 6 months is recommended.
1. Press the Used Water Tank release
button and take out the Used Water Tank.
2. Take out the lter from the Used Water
Tank cover. Remove the tank cover and
pour out the wastewater.
3. Rinse the Used Water Tank and the tank
cover with water, the provided cleaning
brush can be used to clean the inner wall
of the tank.
4. Close the Used Water Tank cover, re-
install the Used Water Tank and ensure
the tank clicks into place.
1
2
Note: When the lter is dirty and needs washing, rinse it
with water. It must be completely dry before use.
1
2
咔哒
Click

1515
EN Care and Maintenance
3. Tap the lter gently or clean it with the
cleaning brush. Rinse the lter and the
dust cup with water.
4. Dry the lter and the dust cup
completely before use.
Cleaning the Dust Cup Assembly
1. Press the dust cup release button and
remove the cup.
2. Take out the lter and the cyclone
assembly from the dust cup, then empty
the cup.
* Cleaning the dust cup after each use or after the amount of dust in the cup reaches the MAX line is
recommended.
* Replacing the lter every 3 to 6 months is recommended.
Note: To reduce the risk
of electric shock or injury,
do not rinse the cyclone
assembly with water.
Remove the Used Water Tank, wipe the tube and the dirt
sensor with a wet cloth before use.
Cleaning the Tube and the Dirt Sensor

1
2
1616
EN
1.First, press the brush roller cover
release buttonsinwardson both sides
to remove the brush roller cover.Next,
press the brush roller release
buttonandthe handle of the brush
roller will pop out. Pull the handle to
take out the brush roller.
2. Clean out any hair and debris tangled
on the brush roller with the provided
cleaning brush. Rinse the brush roller
with clean water and dry it completely.
* Clean as needed.Alternatinguse of the two provided brush rollers is recommended.
* Replacing the brush roller every 3 to 6 months is recommended.
1
2
3. Wipe the suction inlet with a dry cloth
or wet tissue. Do not rinse the brush
assembly with water.
4. After cleaning the brush roller, re-install
the brush roller and the brush roller cover.
You will hear a click to indicate that they
are installed in place.
CareandMaintenance
Cleaning the Brush Assembly

1717
EN
Error Possible Cause Solution
The appliance
does not work.
The appliance is out of battery or
its battery level is low. Fully charge its battery before use.
The appliance is in the upright
position. Recline the appliance backwards.
The appliance is overheatingdue
to blockageand the high-
temperature cut-ohas activated.
Clear the blockage and wait until
the temperature returns normal.
The Used Water Tank is full. Empty the Used Water Tank.
The handle, brush roller, or Used
Water Tank is not installed in
place.
Ensure the handle, brush roller, or
Used Water Tank are all properly in
place.
The appliance
charges slowly. The temperature of the battery is too low or too high. Wait until the battery's temperature returns normal.
The suction
power of the
appliance is
weak.
The lter is clogged. Clean the Used Water Tank and
thelter that is in the dust cup.
There are some foreign objects
in the tube and the suction inlet
orthe tube and the suction
inletare blocked.
Clean the tube and the suction inlet.
The motor
is making a
strange noise.
There is too much dirty water in
the Used Water Tank. Empty the Used Water Tank.
The suction inlet is blocked. Clear any blockage in the suction
inlet.
The dirt level
indicator is solid
red.
The dirt sensor needs cleaning.
The dirt sensor is in the
tube. Please refer to the
troubleshootingsectionfor
guidance on howto clean the tube.
The concentration of the cleaner is
too high. Dilute the cleaner with water at the recommended ratio.
Someliquidother than the
ocially-approved cleanerhas
beenadded andlarge amounts
offoamareproduced.
Use only the ocially-approved
cleaner.
The display
screen does not
light up while
charging.
The power adapter is not plugged
into the electrical outlet.
Make sure the power adapter is
plugged in.
The appliance is not placed onto
the charging base properly.
Make sure the appliance is placed
onto the charging base properly.
If an error occurs, the appliancewill stop working. Please refer to the following table for
troubleshooting. If the problem persists, please contact the customer service.
FAQ

1818
EN
For additional services, please contact us via [e-mail]
Website: https://global.dreametech.com
Error Possible Cause Solution
No wateris
comingout
oftheappliance.
The Clean Water Tank is not
properly installed in place, or the
water in the Clean Water Tank is
insucient.
Re-install or ll the Clean Water
Tank.
It takes 30 second to dampen the
brush roller.
Turn on the appliance and check
again in 30 seconds.
The vent leaks
water.
A collision or a sharp pull causes
water to enter the motor.
Movethe appliancegently back and
forthwhile itis turned on.
Thelteris not completely dry
after being cleaned. Dry the lter completely before use.
Self-cleaning
fails.
The brush roller may be jammed
by largedebris.
Open the brush roller cover to check
and clean the brush roller.
The appliance is not being
charged.
Make sure the appliance is being
charged before enabling the self-
cleaning function.
Self-cleaning cannot be enabled
if the battery level is lower than
15%.
The self-cleaning function
canonlybe enabledwhen the
appliance is being charged and the
battery level is more than 15%.
TheUsed Water Tankis not
installed in place, or theUsed
Water Tankis full.
Re-install or empty theUsed Water
Tank.
The Clean Water Tank is not
installed in place, or the water
in the Clean Water Tank is
insucient.
Fill or re-install theClean Water
Tank.
FAQ