DVTEL Quasar CM-3211-00 Manual

CCM-3211 Series Installation Manual
UIG3211-20121001as1.1
Quasar CM-3211
Series Mini-Dome
Camera User and
Installation Guide
Installation and configuration instructions
for the CM-3211 Series IP Mini-dome
Camera
CM-3211-00 Indoor camera with
varifocal lens
CM-3211-01 Outdoor camera with
varifocal lens
CM-3211-10 Indoor camera with
motorized lens
CM-3211-10-I Indoor camera with
motorized lens and infrared LED
illuminator
CM-3211-11 Outdoor camera with
motorized lens
CM-3211-11-I Outdoor camera with
motorized lens and infrared LED
illuminator
All text and figures included in this publication are the exclusive property of DVTel Inc., and may not be copied, reproduced or
used in any way without the express written permission of DVTel Inc. Information in this document is subject to change without
notice. This document also contains registered trademarks and service marks that are owned by their respective companies or
organizations.
Copyright © 2012, DVTel Inc., All Rights Reserved.

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Contents
Contents.................................................................................................................................i
1Overview ................................................................................................................1
1.1 Features...................................................................................................................1
1.2 Package Contents....................................................................................................2
2Introduction to the CM-3211 Series IP Mini-dome Camera................................3
2.1 CM-3211-00 Indoor Varifocal Camera Dimensions..................................................3
2.2 CM-3211-01 Outdoor Varifocal Camera Dimensions...............................................4
2.3 CM-3211-10/10-I/11/11-I Indoor and Outdoor Motorized Camera Dimensions........5
2.4 Camera Connectors.................................................................................................6
3System Requirements...........................................................................................7
4Installation .............................................................................................................8
4.1 Indoor Installation.....................................................................................................8
4.2 Outdoor Installation..................................................................................................8
4.3 Power and Ethernet Cable Connection....................................................................9
4.4 Initial Camera Configuration...................................................................................10
4.5 Remove the Base Plate.........................................................................................11
4.6 Mounting Instructions.............................................................................................12
4.6.1 Mounting the CM-3211-00, CM-3211-10, or CM-3211-10-I Indoor Camera.....12
4.6.2 Mounting the CM-3211-01, CM-3211-11, or CM-3211-11-I Outdoor Camera ..15
4.7 Adjusting and Framing-Up the Camera View....................................................18
5Searching and Accessing the Camera with Device Search.............................20
6Configuration and Operation..............................................................................25
6.1 Browser-Based Viewer Introduction.......................................................................26
6.2 Home Page............................................................................................................28
6.2.1 CM-3211-00/01 Varifocal Camera Home Page................................................28
6.2.2 CM-3211-10/10-I/11/11-I Motorized Camera Home Page................................30
6.3 System-Related Settings .......................................................................................33
6.3.1 Host Name and System Time Setting...............................................................34
6.3.2 Security.............................................................................................................36
6.3.2.1 User ...........................................................................................................37
6.3.2.2 HTTPS.......................................................................................................40
6.3.2.3 IP Filter.......................................................................................................46
6.3.2.4 IEEE 802.1X ..............................................................................................47
6.3.3 Network ............................................................................................................49
6.3.3.1 Basic..........................................................................................................50
6.3.3.2 QoS............................................................................................................53
6.3.3.3 SNMP Settings...........................................................................................54
6.3.3.4 UPnP..........................................................................................................56
6.3.4 DDNS ...............................................................................................................58

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6.3.5 Mail...................................................................................................................60
6.3.6 FTP...................................................................................................................61
6.3.7 HTTP................................................................................................................62
6.3.8 Application........................................................................................................63
6.3.9 Motion Detection...............................................................................................69
6.3.10 Network Failure Detection.............................................................................73
6.3.11 Tampering Alarm...........................................................................................75
6.3.12 Storage Management....................................................................................77
6.3.13 Recording......................................................................................................81
6.3.14 File Location..................................................................................................82
6.3.15 Iris Adjustment...............................................................................................83
6.3.16 View Information............................................................................................84
6.3.16.1 View Log File.............................................................................................85
6.3.16.2 User Information........................................................................................86
6.3.16.3 View Parameters.......................................................................................88
6.3.17 Factory Default..............................................................................................89
6.3.18 Software Version...........................................................................................91
6.3.19 Software Upgrade .........................................................................................92
6.3.20 Maintenance..................................................................................................95
6.4 Video and Audio Streaming Settings .....................................................................97
6.4.1 Video Resolution and Rotate Type...................................................................98
6.4.1.1 NTSC System Settings ..............................................................................99
6.4.1.2 PAL System Settings................................................................................102
6.4.2 Video Compression ........................................................................................107
6.4.3 Video OCX Protocol .......................................................................................110
6.4.4 Video Frame Rate ..........................................................................................111
6.4.5 Audio Mode and Bit Rate Settings..................................................................114
6.5 Camera Settings..................................................................................................116
6.5.1 Exposure Setting............................................................................................117
6.5.2 White Balance Setting ....................................................................................118
6.5.3 Picture Adjustment .........................................................................................119
6.5.4 Backlight.........................................................................................................120
6.5.5 Digital Zoom ...................................................................................................120
6.5.6 IR Function.....................................................................................................120
6.5.7 WDR Function................................................................................................121
6.5.8 Noise Reduction.............................................................................................121
6.5.9 TV System......................................................................................................123
6.6 Logout..................................................................................................................123
7Appendix............................................................................................................124
7.1 Appendix A: Technical Specifications ..................................................................125
7.2 Appendix B: Internet Security Settings.................................................................129
7.3 Appendix C: Install UPnP Components ...............................................................133
7.4 Appendix D: Deleting the Existing DC Viewer......................................................136

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7.5 Appendix E: Deleting Temporary Internet Files....................................................137
7.6 Appendix F: Contacting DVTel.............................................................................139
7.7 Appendix G: Accessories.....................................................................................140

CCM-3211 Series Installation Manual
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1Overview
The Quasar CM-3211 Series IP Mini-dome Camera provides real-time, Full HD H.264 multi-
streaming with the highest quality image. Its compact, sophisticated mechanical design and
snap-in camera chassis facilitate easy installation.
The CM-3211 series includes the following models (collectively referred to as CM-3211-xx):
CM-3211-00 Indoor Camera with varifocal lens
CM-3211-01 Outdoor Camera with varifocal lens
CM-3211-10 Indoor Camera with motorized lens
CM-3211-10-I Indoor Camera with motorized lens and infrared IR illuminator
CM-3211-11 Outdoor Camera with motorized lens
CM-3211-11-I Outdoor Camera with motorized lens and infrared IR illuminator
Important: If you are using DVTel Latitude, we recommend that you configure the
camera’s settings via the AdminCenter. This is because the camera’s web-based
interface might be overwritten by Latitude settings. Refer to the Latitude online help
for information regarding configuring camera settings.
1.1 Features
Following are key features of the CM-3211-xx cameras:
H.264 and MJPEG compression
HTTP streaming MJPEG
Progressive scan CMOS sensor
Edge motion detection
Motion detection with region of
interest masking
Historical motion-detection levels
detected /recorded at frame levels.
Detection event driven alarms
Alarm input driven events
Relay output actions on alarm
Built-in web application/web
server
FTP upload (up to two
locations)
Upload alarm images to FTP
Dual HTTP notification server
support (up to two servers)
Send images on alarm to e-
mail
E-Mail SMTP alarm notification (up to
two e-mails)
Micro SD recording support
Record snapshots to SD card
on alarm
Sequential snapshot numbering
SNMP v1/v2 and SNMP traps
Security IP restricted access
allow/deny list
UPnP support
Electronic day/night (ICR)
Analog video output
Full-time BNC analog output
Privacy masks
WDR and ATW
3DNR image noise reduction
ONVIF support
RTSP support
Supports PoE /12VDC/24VAC
Multiple users
Group permissions
Per-user permissions
Tampering detection and
notification
Two encoder streams
available
Low-lux mode and backlight
compensation
Vandal-proof IP66 enclosure
(CM-3211-01/11/11-I)
Motorized lens
(CM-3211-10/11/11-I)
Infrared LED illuminator
(CM-3211-10-I/11-I)

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NOTE: MJPEG is not supported by Latitude.
1.2 Package Contents
Check that the package contains the items listed below.
Indoor and Outdoor Camera Package Contents
Mini-dome camera
DC jack cable
Power terminal block
Star-bit tool (Torx wrench)
Self-tapping screws
(×4)
Plastic screw anchors
(×4)
Rubber washers (×6)

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CD
(Bundled software and
documentation)
Quick-start guide
2Introduction to the CM-3211 Series IP
Mini-dome Camera
This chapter provides the camera dimensions for reference before installation. Definition of
each connector on the camera’s PCB board is also specified.
Related Links
CM-3211-00 Camera Dimensions
CM-3211-01 Camera Dimensions
CM-3211-10, CM-3211-10-I, CM-3211-11, and CM-3211-11-I Camera Dimensions
Camera Connectors
Appendix A: Technical Specifications
2.1 CM-3211-00 Indoor Varifocal Camera
Dimensions
The CM-3211-00 IP Indoor Mini-dome Camera’s dimensions are shown below.

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2.2 CM-3211-01 Outdoor Varifocal Camera
Dimensions
The CM-3211-01 Varifocal IP Outdoor Mini-dome Camera’s dimensions are shown below.

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Top View Side View
2.3 CM-3211-10/10-I/11/11-I Indoor and
Outdoor Motorized Camera Dimensions
The CM-3211-10, CM-3211-10-I, CM-3211-11, and CM-3211-11-I Indoor and Outdoor
Motorized IP Mini-dome Camera dimensions are shown below.
Top View Side View
Related Link
Appendix A: Technical Specifications

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2.4 Camera Connectors
The diagram below shows the CM-3211-xx’s reset button and various connectors. Definition
for each connector is given as follows.
Connector
Pin No.
Definition
Remarks
Reset Button
-
Restore to factory default
BNC
-
Analog Video Output
Alarm I/O
1
GND (Input－)
Alarm connection
2
Input＋
3
Output－
4
Output＋
Audio I/O
1
Output (L)
Two-way audio
transmission
2
Output (R)
3
GND
4
Input
Power
12VDC
1
Power
Power connection
2
Reserved
3
GND
24VAC
1
Power-1
2
Earth GND
3
Power-2
RJ-45
-
10/100 Mbps Ethernet/PoE

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3System Requirements
To access the camera via a web browser, ensure that your PC has the proper network
connection and meets system requirements as described below.
Items
System Requirement
Personal Computer
Intel® Pentium® M, 2.16GHz or Intel® CoreTM2 Duo, 2.0GHz,
2GB RAM or more
Operating System
Windows Vista, Windows XP, Windows 7
Web Browser
Microsoft Internet Explorer 6.0 or later
Firefox
Chrome
Safari
Network Card
10Base-T (10 Mbps) or 100Base-TX (100 Mbps) operation
Viewer
ActiveX control plug-in for Microsoft IE

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4Installation
Following are instructions for indoor and outdoor installation of the CM-3211 series cameras.
4.1 Indoor Installation
Read the instructions provided in this chapter thoroughly before installing the CM-3211-00,
CM-3211-10, or CM-3211-10-I. Following are additional considerations for indoor
installation:
There must be a fuse or breaker at the starting point of the electrical wiring
infrastructure.
For indoor installations, such as industrial applications, the camera must be
protected from elements such as damaging fumes, metallic dust, extreme
temperatures, soot, moisture, over spray, etc.
Do not place the camera on or near radiators and heat sources.
All electrical work must be performed in accordance with local regulatory
requirements.
4.2 Outdoor Installation
Read the instructions provided in this chapter thoroughly before installing the CM-3211-01,
CM-3211-11, or CM-3211-11-I camera. Following are additional considerations for outdoor
installation:
For outside wiring installation, always use weatherproof equipment, such as
boxes, receptacles, connectors, etc.
For electrical wiring, use the properly rated sheathed cables for conditions to
which the cable will be exposed (for example, moisture, heat, UV, physical
requirements, etc.).
Plan ahead to determine where to install infrastructure weatherproof equipment.
Whenever possible, ground components to an outdoor ground.
Use best security practices to design and maintain secured camera access,
communications infrastructure, tamper-proof outdoor boxes, etc.
All electrical work must be performed in accordance with local regulatory
requirements.
Related Links
Power and Ethernet Cable Connection
Initial Camera Configuration
Remove the Base Plate
Mounting the CM-3211-00, CM-3211-10, or CM-3211-10-I IP Indoor Mini-dome Camera
Mounting the CM-3211-01, CM-3211-11, or CM-3211-11-I IP Outdoor Mini-dome Camera

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Adjusting and Framing Up the Camera View
4.3 Power and Ethernet Cable Connection
Power Connection
Make sure the camera’s power cable is properly connected. Refer to the pin definition table in
Camera Connectors. If using Power over Ethernet (PoE), make sure Power Sourcing
Equipment (PSE) is available on the connected network. All electrical work must be
performed in accordance with local regulatory requirements.
Ethernet Cable Connection
Use of Category 5 Ethernet cable is recommended for network connection. For best
transmission quality, cable length should not exceed 100 meters (328 feet). Connect one
end of the Ethernet cable to the RJ-45 connector of the CM-3211-xx camera and the other
end to the network switch or PC.
NOTE: You can use an Ethernet crossover cable to connect the CM-3211-xx directly
to a PC.
Check the status of the link indicator and activity indicator LEDs. If the LEDs are unlit, check
the LAN connection.
The green Link LED indicates a good network connection.
The orange Activity LED flashes to indicate network activity.
AUTO
IRIS
1 2 3 4
I/O
NETWORK
DC12V
LINE LINE IN
MIC IN
OUT
VIDEO
DC
RESET

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4.4 Initial Camera Configuration
To perform the initial camera configuration:
1.) Using the supplied star-bit tool, unscrew the mini-dome cover, and remove it.
2.) Plug the CAT5 cable into the camera’s Ethernet port. If the network doesn’t
provide PoE 802.3af, wire a properly rated 12VDC/24VAC power supply into the
terminal-block plug and plug it into the power terminals. See polarity noted in HD
Series Connections image.
3.) Do one of the following:
Copy and run the DeviceSearch.exe from the included CD.
From the Latitude Sidebar, run the Unified Configurator by selecting
Applications Device Configuration Tool and then on the Unified
Configurator screen, click DVTel HD Series.
4.) In the DeviceSearch application, click Device Search and do the following:
a.) In the search results, click on the camera to select it.
b.) Right-click and select from the shortcut menu Network Setup.
c.) In the dialog that appears, select Static IP.
d.) Enter the IP Address, Gateway and Netmask (network mask) as needed
and click OK.
5.) Disconnect the Ethernet cable and, if you are using a power supply, turn off the
power to the power supply and unplug it. The camera is ready for deployment in a
site installation (mounting).
Note: The camera can be connected to a PC for bench installation via an Ethernet
cross-cable.
Note: The camera default IP Address is 192.168.0.250 and default subnet mask is
255.255.255.0.

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Tip: A camera setup adapter, such as Veracity Pinpoint, can be used to connect a
laptop directly to the camera when using PoE.
4.5 Remove the Base Plate
1.) If you have not already removed the mini-dome cover, unscrew and remove it
using the star-bit tool supplied with the camera.
2.) Press the sides of the inner cover inward and remove the cover.
3.) Unscrew the module-fastening screw.
Caution: The CM-3211-00 is an indoor CM camera and should be kept in a clean
and dry indoor environment. Operating temperature should be maintained within
-10°C~50°C. Operating humidity is 10% to 90% (non-condensing). The camera
should be kept dry, free from water condensation, dust, dirt, and smoke.

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4.) Press in the camera module flanges to unsnap the camera module from the base
plate.
4.6 Mounting Instructions
Following are mounting instructions for the CM-3211 series cameras.
4.6.1 IR Camera (CM3211-10-I & CM3211-11-I) Mounting
Tips
To eliminate the IR reflection it is mostly recommended to apply the following steps:
1. Clean the bubble from dirt and finger prints.
2. Make sure the bubble has no scratches.
3. Fasten the screw that secures the snap-in chassis in order to have the rubber sealed
against the bubble
4. Avoid aiming the IR where there are nearby objects closer than the scene of interest
which might reflect back into the lens.
4.6.2 Mounting the CM-3211-00, CM-3211-10, or CM-3211-
10-I Indoor Camera
1.) Do one of the following:
For drilled wall or ceiling mounting:
a.) Use a pointed pencil and the base plate as a template to mark the mounting
surface through the plate holes where the four screw holes will need to be
drilled.
Important: Before marking and drilling the holes, ensure that the base plate
alignment is oriented correctly so that the required camera field of view can be
Module-
Flanges

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achieved when the system is assembled.
b.) In the marked locations, drill each hole using a drill-bit of a slightly smaller
diameter than the supplied screw anchors (molly-plug anchor). You want to
achieve a snug insertion so that the plug expansion holds firm after the screws
are screwed in.
c.) Fully insert the supplied anchors into drilled holes. You may need to tap them
flush with the wall using a finishing hammer.
For installing on a 4S recessed electrical box:
a.) Have a qualified installer (check your local electrical codes) rough-in the 4S
recessed electrical box and run the wires and power (if not PoE) through the
wall/conduits to the box location.
b.) Ensure that the box is sufficiently sturdy (attach to the wall stud, ceiling joist,
or reinforced surface as needed) to securely hold the weight of the camera.
For bracket, pole and pendant installations:
oFollow the hanging device installation instructions.
2.) If running the cables through the back, thread the power and Ethernet cables and
any other wires (such as a relay output, alarm input, audio in, or audio out)
through the back wire entry. If you are not wiring from within the wall, you can
run the wires through the slot on the side of the mini-dome. Punch out the half
circle slot and run the wires through this slot.
Tip: Even if you are not using alarm inputs and audio input/output at the time of
installation, you may want to consider pre-wiring these connections for future use.
NOTE: The power cable is not required if using PoE.

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3.) Thread the wires through the base plate and screw it to the predrilled wall, ceiling,
CM Series Mini-dome Recessed Mount, CM Series Mini Mini-dome Corner Mount, or
4S electrical box. Check that the installation is not flimsy, will not wobble, and is
flush with the mounting surface.
Tip: Use shims for shoring up mounts on uneven surfaces.
4.) Snap the camera module back on the base plate with the wiring threaded through
the gap at the module base and then screw in the module-fastening screw.
5.) Plug the CAT5 cable into the camera Ethernet port and, if needed, plug the power
terminal block into the power terminals.
6.) If applicable, wire the Alarm In, Alarm Out, Audio In, and Audio Out terminal
blocks to external devices.
HD Series Connections
7.) If needed, connect the other end of the CAT5 cable to the network and turn on the
power from the power supply.

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Note: Do not reassemble the camera’s inner cover and mini-dome cover until after
hardware configurations and lens adjustments are made.
4.6.3 Mounting the CM-3211-01, CM-3211-11, or CM-3211-
11-I Outdoor Camera
1.) Do one of the following:
For drilled wall or ceiling mounting:
a.) Use a pointed pencil and the base as a template to mark the mounting surface
through the plate holes where the four screw holes need to be drilled.
Important: Before marking and drilling the holes, ensure that the base plate
alignment is oriented correctly so that the required camera field of view can be
achieved when the system is assembled.
b.) In the marked locations, drill each hole using a drill-bit of a slightly smaller
diameter than the supplied screw anchors (molly-plug anchor). You want to
achieve a snug insertion so that the plug expansion holds firm after the screws
are screwed in.
c.) Fully insert the supplied anchors into drilled holes. You may need to tap them
flush with the wall using a finishing hammer.
For installing on a 4S recessed electrical box:
a.) Have a qualified installer (check your local electrical codes) rough-in the 4S
recessed electrical box and run the wires and power (if not PoE) through the
wall/conduits to the box location.
b.) Ensure that the box is sufficiently sturdy (attach to the wall stud, ceiling joist,
or reinforced surface as needed) to securely hold the weight of the camera.
For bracket, pole and pendant installations:
oFollow the hanging device installation instructions.

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2.) Thread the power and Ethernet cables and any other wires (such as a relay
output, alarm input, audio in, or audio out) through the wire entry. If you are not
wiring from within the wall, you can run the wires through the cable entry hole on
the side of the dome. If needed, you may need to unscrew the disk from the cable
entry hole and screw it into the alternate unused conduit cable entry hole in order
to seal it.
Tip: Even if you are not using alarm inputs and audio input/output at the time of
installation, you may want to consider pre-wiring these connections for future use.
NOTE: The power cable is not required if using PoE.
3.) Thread the wires through the base and screw it to the predrilled wall, ceiling, CM
Series Mini Dome Recessed Mount, CM Series Mini Dome Corner Mount, or 4S
electrical box. Check that the installation is not flimsy, will not wobble, and is flush
with the mounting surface.
Tip: Use shims for shoring up mounts on uneven surfaces.
4.) Snap the camera module back on the base with the wiring threaded through the
gap at the module base and then screw in the module-fastening screw.