Dyson Pure Hot+Cool HP04 User manual

clik clik
Operating manual
This appliance is only suitable for well
insulated spaces or occasional use.
HP04
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2
Care and maintenance
Additional information
Getting started
Registration
Important safety instructions
Assembly
Controls
Continuous monitoring
Connecting to the Dyson Link app
Information menu
Auto mode
Heating
Oscillation
Airflow
Sleep timer
Night mode
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Thank you for choosing to buy
a Dyson purifying fan heater
Take full control with
the Dyson Link app
Download the Dyson Link app
For further information and support:
Online:
UK: www.dyson.co.uk/support
ROI: www.dyson.ie/support
On the phone:
UK: 08002980298
ROI: 014757109
Monday to Friday 8am-8pm
Saturday and Sunday 8am-6pm
Get step-by-step setup and support.
Control how and when your purifying
fan heater runs.
Monitor and record air quality
through visual updates.
Automatically keep up to date with
the latest software upgrades.
Download the Dyson Link app from the App store or Google Play.
Open the app and follow the on-screen instructions to create a new account.
Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries.
App Store is a service mark of Apple Inc., registered in the U.S. and other countries.
Google Play and the Google Play logo are trademarks of Google Inc.
The Bluetooth®word mark and logos are registered trade marks owned by the Bluetooth SIG, Inc.
and any use of such marks by Dyson is under license.
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Thank you for choosing to buy a
Dyson appliance
After registering your free 2 year
guarantee, your Dyson appliance
will be covered for parts and
labour (excluding filters) for 2 years
from the date of purchase, subject
to the terms of the guarantee.
If you have any questions about
your Dyson appliance, call the
Dyson Customer Care Helpline
with your serial number and details
of where and when you bought the
appliance. Most questions can be
solved over the phone by one of
our trained Dyson Helpline staff.
Your serial number can be found
on your rating plate which is on the
base of the appliance.
Visit www.dyson.co.uk/support (UK)
or www.dyson.ie/support (ROI)
for online help, support videos,
general tips and useful information
about Dyson.
Note your serial number for future reference.
This illustration is for example purposes only.
Register by phone
Call our dedicated Helpline.
Open Monday to Friday 8am-8pm
Saturday and Sunday 8am-6pm.
UK: 08002980298
ROI: 014757109
Register online
Visit our website to register
your full parts and labour
guarantee online.
www.dyson.co.uk/register
www.dyson.ie/register
Register with your smartphone
Download the Dyson Link app
and you will be taken through
registration as part of the set up.
Registration 4 easy ways to register your
free 2 year guarantee
Register by mail
Complete and return the form to
Dyson in the envelope supplied.
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5
IMPORTANT
INSTRUCTIONS
WARNING
THE APPLIANCE AND THE REMOTE CONTROL
BOTH CONTAIN MAGNETS.
1. Pacemakers and defibrillators may be affected
by strong magnetic fields. If you or someone
in your household has a pacemaker or
defibrillator, avoid placing the remote control
in a pocket or near to the device.
2. Credit cards and electronic storage media
may also be affected by magnets and should
be kept away from the remote control and the
top of the appliance.
TO REDUCE THE RISK OF FIRE, ELECTRIC
SHOCK, OR INJURY:
3. Disconnect power or unplug before cleaning,
performing any maintenance or replacing a
filter.
4. Some parts of this appliance can become very
hot and cause burns. Particular attention has
to be given where children and vulnerable
people are present.
5. This Dyson appliance can be used by
children aged from 8 years and above and
persons with reduced physical, sensory or
reasoning capabilities, or lack of experience
and knowledge, only if they have been given
supervision or instruction by a responsible
person concerning use of the appliance in
a safe way and understand the hazards
involved. Children shall not play with the
appliance. Cleaning and user maintenance
shall not be made by children without
supervision.
6. Children aged from 3 years and less than
8 years shall only switch ‘ON/OFF’ the
appliance provided that it has been placed
or installed in its intended normal operating
position and they have been given supervision
or instruction concerning the use of the
appliance in a safe way and understand
the hazards involved. Children aged from
3 years and less than 8 years shall not plug in,
regulate and clean the appliance or perform
user maintenance.
7. Children of less than 3 years should be kept
away unless continuously supervised.
8. This appliance must not be located
immediately below a socket outlet.
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9. Do not use this appliance in the immediate
surroundings of a bath, a shower or a
swimming pool.
10. To avoid overheating, do not cover the
appliance.
11. If the supply cable is damaged, it must be
replaced or repaired by the manufacturer, its
service agent or similarly qualified persons in
order to avoid a hazard.
12. Do not use this appliance in small rooms
when they are occupied by persons not
capable of leaving the room on their own,
unless constant supervision is provided.
13. To reduce the risk of fire, keep textiles,
curtains, or any other flammable material a
minimum distance of 1 metre from the air
outlet.
14. Do not use outdoors or on wet surfaces and
do not handle any part of the appliance or
plug with wet hands.
15. Keep the appliance away from flammable
liquids, vapours, air fresheners and essential
oils.
16. Always plug directly into a wall socket. Never
use with an extension cable as overloading
may result in the cable overheating and
catching fire.
17. Do not use this appliance if it has been
damaged or submerged in water.
18. Do not use this appliance if it has been
dropped or if it has visible signs of damage.
19. Keep this appliance and cable away from
heated surfaces. Do not position the cable
under furniture or appliances.
20. Do not put any objects into the air amplifier
opening as this may cause an electric shock.
21. Always carry this appliance by the base and
not by the loop amplifier.
22. Always use this appliance on a horizontal and
stable surface.
23. If there is a loose fit between the plug and
the socket or the plug becomes very hot, the
socket may need to be replaced. Check with a
qualified electrician to replace the socket.
24. Chemical Burn and Choking Hazard. Keep
batteries away from children. This product
contains a lithium button/coin cell battery. If
a new or used lithium button/coin cell battery
is swallowed or enters the body, it can cause
severe internal burns and can lead to death
in as little as 2 hours. Always completely
secure the battery compartment. If the battery
compartment does not close securely, stop
using the product, remove the batteries,
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and keep it away from children. If you think
batteries might have been swallowed or
placed inside any part of the body, seek
immediate medical attention.
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Use both hands to lift the
appliance out of the box,
taking care to hold by the
base of the applianceonly.
Do not lift out by the
amplifierloop.
Take the carbon filters out
of the box and remove the
protectivepackaging.
Attach both carbon filters to
theappliance.
Slide the buttons down on both
sides of theshrouds.
The shrouds will release with the
glass HEPA filtersattached.
Position the shrouds onto the
base and push gently until they
click securely intoplace.
Place the remote control on the
top of the appliance with the
buttons facingdown.
Plug in and switchon.
Assembly
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Controls
Standby
ON/OFF
Standby
ON/OFF
Tilt control
Airflow speed
Auto mode
Sleep timer
Oscillation
ON/OFF
Night mode
Airflow direction
Cooling mode
Heating control
Information menu
With continuous monitoring
enabled, your appliance will
gather air quality, temperature
and humidity information, which is
displayed on the LCD screen and in
the Dyson Link app.
By default, continuous monitoring
is disabled. Once enabled,
continuous monitoring is
always active.
To enable/disable
continuous monitoring:
Press and hold the auto mode
button on the remote for 5 seconds
to enable it. The LCD screen
will indicate when continuous
monitoring is enabled or disabled.
Remote control
Continuous
monitoring
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Connecting to the Dyson Link app
The Dyson Link app allows you to control, schedule,
monitor, and customise your settings for your
appliance from your mobiledevice.
Wi-Fi is enabled by default. To disable or enable
the Wi-Fi press and hold the ON/OFF button on the
appliance for 5Seconds.
Plug in your appliance to the mains electricity
supply and turn on thepower.
Check your mobile device is compatible
with the app, switched on, connected to
aWi-Fi network and Bluetooth ®wireless
technologyenabled.
If you do not already have the Dyson Link
app you will need to download it from the
App Store or GooglePlay.
Open the Dyson Link app and follow the
instructions to create anew account if you do
not already haveone.
Follow the on-screen instructions to pair your
appliance to the Dyson Linkapp.
You will now be able to use the Dyson
Link app to monitor information from
the appliance, control your appliance,
schedule use and also keep up to date with
systemupgrades.
If you experience problems downloading
the Dyson Link app or pairing your device;
first check that you are connected to aWi-Fi
network and Bluetooth ®wireless technology
is enabled on your mobile device and
tryagain.
If you continue to experience problems
downloading the app or pairing your device,
please contact the DysonHelpline.
Apple and the Apple logo are trademarks of Apple Inc.,
registered in the U.S. and other countries. App Store is a
service mark of Apple Inc., registered in the U.S. and other
countries.
Google Play and the Google Play logo are trademarks of
Google Inc.
The Bluetooth®word mark and logos are registered trade
marks owned by the Bluetooth SIG, Inc. and any use of such
marks by Dyson is under license.
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Information menu
Press this button to scroll through
the information being monitored
by yourappliance.
Information about air quality,
temperature, humidity and filter
levels areshown.
When apollutant causes the air
quality to drop, the relevant symbol
will show on the LCDscreen.
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Indoor air quality - 12 seconds
Monitor the current air quality with a
graph showing the last 12 seconds
of data.
Indoor air quality - 24 hours
Monitors the air quality with a graph
showing 24 hours of data, updated
at fifteen minute intervals.
Particulate matter (PM2.5)
Monitors the presence of
microscopic particles up to
2.5 microns in size, suspended in
the air we breathe. These include
smoke, bacteria and allergens.
Particulate matter (PM10)
Monitors the presence of larger
microscopic particles, up to
10 microns in size, suspended in the
air we breathe. These include dust,
mould and pollen.
Volatile organic compounds
VOC’s are typically odours that
may be potentially harmful. These
can be found in cleaning products,
paints and new furnishings.
Indoor temperature
Monitor the ambient
temperature to help maintain a
comfortable environment.
Wi-Fi
Displays the current status of the
connection to the Wi-Fi network.
Filters
Displays the remaining lifespan for
each filter unit. When a filter unit
needs changing, the display will
remind you.
Indoor humidity
Displays the amount of water
vapour in the air, shown as a
percentage of the maximum
possible humidity at the
current temperature.
Nitrogen dioxide and
other oxidising gases
These potentially harmful gases are
released into the air by combustion,
for example the burning gas
when cooking and in vehicle
exhaust emissions.
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Auto mode
Set your appliance to Auto mode
and the on-board sensors will
intelligently adjust the settings of
the appliance according to the
air quality.
Air quality: Your appliance will
pause when the target air quality
has been reached, switching
on again when the air quality
levels drop.
Airflow speed: The airflow speed
will increase until the target air
quality and temperature have
been reached.
Night mode: Your appliance will
only run with Airflow speeds from
1 to 4.
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Heating
Press the button to set the required
room temperature.
Your appliance will pause when the
temperature set has been reached.
Press the Cooling mode button to
switch your appliance from Heating
mode to Cooling mode.
Target
temperature
Cooling mode
Current room
temperature
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Oscillation
Press the button to circulate the
air around the room and scroll
through the oscillation settings
from 0° to 350°.
Customise your oscillation
settings in the Dyson Link app.
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Airflow
Press the Airflow speed button
to increase and decrease the
airflow speed.
Press the Airflow direction button to
change the direction of airflow from
front to back. Your appliance will
continue to purify in both settings.
Heating mode will only function
when the air direction is set to the
front. If airflow is changed to the
back, your appliance will change to
cooling mode.
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Sleep timer
Your appliance will turn off
automatically after the selected
amount of time.
To set the time: Press the button
to scroll through the time options.
Once activated press the Sleep
timer button once to see the
time selected.
To cancel the Sleep timer: Press the
Sleep timer button twice.
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Manual
AUTO mode
1-10
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Night mode
In Night mode, your
appliance will continue to
monitor and respond to
changes in air quality and
temperature, but only using
its quietest settings – and
with its LCD screen dimmed.
Care and maintenance
To always get the best performance
from your appliance, it is important
to regularly clean it and check
for blockages.
Changing your filters:
The display on your appliance and
app will indicate when to change
your filters.
Order new filters on the Dyson
Link app or www.dyson.co.uk (UK),
www.dyson.ie (ROI). Your new
filters will come with instructions,
go online for further support
and videos.
Do not use your appliance
without the filters in place. Unplug
your appliance from the mains
electricity supply before cleaning or
changing filters.
Error codes:
If your appliance shows an error
code, try turning it off and then
on again. If this does not clear
the error code contact Dyson
Customer Care.
For further information and support
about the care and maintenance of
your appliance and replacing the
filters go to the Dyson Link app or
Online:
(UK) www.dyson.co.uk/support
(ROI) www.dyson.ie/support
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Additional information
Control without the remote
• The appliance can be controlled through your Dyson Link app.
Dyson Link app connectivity
• You must have a live internet connection in order for the Dyson Link app to work.
• The appliance can connect to either 2.4GHz or 5GHz networks which includes most
modern routers. Check your router documentation for compatibility.
• The Dyson Link app requires an iOS device with at least iOS version 10* or an Android
device with at least Android version 5.
• Your mobile device must have Bluetooth ®wireless technology 4.0 support (Bluetooth ®
wireless technology Low Energy) in order to set up a connection with the appliance.
Check your device specification for compatibility.
– BLE/Wi-Fi 2.4GHz – 2.5GHz, 0.1W max
– Wi-Fi 5.170GHz – 5.835GHz, 0.1W max
– Supported Wi-Fi protocols:
– IEEE802.11a
– IEEE802.11b (Not recommended)
– IEEE802.11g
– IEEE802.11n
– Networked standby: 0.9W
Replaceable Parts
Battery replacement
CAUTION
Unscrew the battery compartment on the remote control. Loosen the base and pull to
remove the battery.
• Do not install backwards or short circuit the batteries.
• Do not attempt to dismantle or charge the batteries. Keep away from fire.
• Follow battery manufacturers' instructions when installing new batteries
(battery type CR 2032).
• Always replace the screw in the remote control and refer to the battery hazard in the
warning section.
NON-WASHABLE FILTER UNITS
• Your filter units are non-washable and non-recyclable.
• To replace your filter units follow the steps as shown.
• Failure to replace the filter units when prompted may result in changes to product
performance and appearance.
• New filter units can be purchased at www.dyson.co.uk/support or
www.dyson.ie/support.
Auto mode
• A period of 6 days is required after the appliance is first used for the sensor to
calibrate. During this period the appliance may be more sensitive to VOCs (such as
odours) than normal.
• During first use, whilst the sensors calibrate, the appliance can take up to 60 minutes
to show VOC and NO2 data.
Automatic cut-out
• For your safety this appliance is fitted with automatic cut-out switches that operate if
the appliance tips over or overheats. If the switches operate, unplug the appliance and
allow it to cool. Before restarting the appliance check and clear any blockages and
ensure the appliance is on a solid level surface.
• In heating mode the appliance will automatically switch ‘OFF’ after 9 hours of
continuous use. To restart the machine, press the Standby ON/OFF button on either
the remote control or the base, or restart via the Dyson Link app.
Disposal information
• Dyson products are made from high grade recyclable materials.
Recycle wherepossible.
• Dispose of or recycle the battery in accordance with local ordinances or regulations.
• This marking indicates that this product should not be disposed with other
household wastes throughout the EU. To prevent possible harm to the environment
or human health from uncontrolled waste disposal, recycle it responsibly to
promote the sustainable reuse of material resources. To return your used device,
please use the return and collection systems or contact the retailer where the product
was purchased. They can take this product for environmentally safe recycling.
• Keep the used batteries away from children as these can still harm children
if swallowed.
• Your filter units are non-washable and non-recyclable.
• Dispose of the exhausted filter units in accordance with local ordinances
or regulations.
• The battery should be removed from the product before disposal.
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Dyson customer care
Thank you for choosing to buy a Dyson appliance
After registering your 2year guarantee, your Dyson appliance will be covered for parts
and labour for 2years from the date of purchase, subject to the terms of the guarantee. If
you have any queries regarding your Dyson appliance, visit www.dyson.co.uk/support or
www.dyson.ie/support for online help, general tips and useful information about Dyson.
Alternatively, you can call the Dyson Helpline with your serial number and details of
where/when you bought the appliance.
Your serial number can be found on your rating plate which is on the base of
the appliance.
If your Dyson appliance needs a service, call the Dyson Helpline so we can discuss the
available options. If your Dyson appliance is under guarantee, and the repair is covered,
it will be repaired at no cost.
Please register as a Dyson appliance owner
To help us ensure that you receive a prompt and efficient service, please register as a
Dyson appliance owner. There are four ways to do this:
• Online at www.dyson.co.uk/register or www.dyson.ie/register.
• Telephone the Dyson Helpline on 08002980298 (UK) or 014757109 (ROI).
• Complete the enclosed form and post it to us.
• Smartphone. Download the Dyson Link app and you will be taken through registration
as part of the set up.
This will confirm ownership of your Dyson appliance in the event of an insurance loss,
and enable us to contact you if necessary.
LIMITED 2 YEAR GUARANTEE
TERMS AND CONDITIONS OF THE DYSON 2 YEAR LIMITED GUARANTEE
What is covered
• The repair or replacement of your Dyson appliance (at Dyson’s discretion) if it is found
to be defective due to faulty materials, workmanship or function within 2 years of
purchase or delivery (if any part is no longer available or out of manufacture Dyson
will replace it with a functional replacement part).
• Where this appliance is sold outside of the EU, this guarantee will only be valid if the
appliance is used in the country in which it was sold.
• Where this appliance is sold within the EU, this guarantee will only be valid (i) if the
appliance is used in the country in which it was sold or (ii) if the appliance is used in
Austria, Belgium, France, Germany, Ireland, Italy, Netherlands, Spain or the United
Kingdom and the same model as this appliance is sold at the same voltage rating in
the relevant country.
What is not covered
• Replacement filter units. The appliance's filter units are not covered by the guarantee.
Dyson does not guarantee the repair or replacement of a product where a defect is the
result of:
• Damage caused by not carrying out the recommended appliance maintenance.
• Accidental damage, faults caused by negligent use or care, misuse, neglect,
carelessness or operation or handling of the appliance which is not in accordance with
the Dyson Operating Manual.
• Use of the appliance for anything other than normal domestic household purposes.
• Use of parts not assembled or installed in accordance with the instructions of Dyson.
• Use of parts and accessories which are not genuine Dyson components.
• Faulty installation (except where installed by Dyson).
• Repairs or alterations carried out by parties other than Dyson or its authorised agents.
• Blockages – Please refer to the ‘Care and maintenance’ section and illustrations in this
Dyson Operating Manual for details of how to look for and clear blockages.
• Normal wear and tear (e.g. fuse etc.).
• Reduction in battery discharge time due to battery age or use (where applicable).
If you are in any doubt as to what is covered by your guarantee, please contact the
Dyson Helpline.
Summary of cover
• The guarantee becomes effective from the date of purchase (or the date of delivery if
this is later).
• You must provide proof of (both the original and any subsequent) delivery/purchase
before any work can be carried out on your Dyson appliance. Without this proof, any
work carried out will be chargeable. Keep your receipt or delivery note.
• All work will be carried out by Dyson or its authorised agents.
• Any parts which are replaced by Dyson will become the property of Dyson.
• The repair or replacement of your Dyson appliance under guarantee will not extend
the period of guarantee.
• The guarantee provides benefits which are additional to and do not affect your
statutory rights as a consumer.
Privacy and Personal Data Protection
You will need to provide us with basic contact information when you register your Dyson
Product on the Dyson Link app;
When registering your Dyson appliance:
• You will need to provide us with basic contact information to register your product and
enable us to support your guarantee.
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