Eads Telecom ITE-12SD User manual

These procedures are written for Speaker use. You can use the handset
for any step that requires using the Speaker button.
On a multi-line phone, when using a line other than your main extension,
first press the button of the extension that you want to use. Then press
the Speaker button or lift the handset.
Address comments to:
EADS Telecom North America
Technical Publications Manager, M/S 5A
Liberty Plaza II
5057 Keller Springs Rd.
Addison, TX 75001
Phone: [phone]
Email: [email protected]
!These instructions are writtenfor speaker use. Youcan use
the handsetfor anystep that requires pressing the speaker
button.
!When using a line other than your main extension, press that
line button before pressing the speaker button, or before
lifting the handset.
!A fast busy tone heard when trying to use a feature generally
means thatthe feature is notset uponyour phone. See your
system administrator.
Other Features
Before usingthese features, read the following:
Other Feature ButtonsSpecial Feature Buttons
Press SPKR Speaker lamp on +
Hear dial tone
Ringer Volume
Phone rings
Press
Use the ringer control knob
on the left side of the phone
to adjust the volume
Press SPKR
You can adjust the ringer volume when receiving a call, or you can
activate the ringer and adjust the volume.
Press SPKR
Ringing cancelled
Ringer
activated
Activate
ringer
and
adjust
volume
Lift
handset
Or
Lift
handset
Or
Cancel
Ringing
Press SPKR Hang
up
Or
Speaker Volume
Adjusts the speaker volume while in conversation with another
party.
Adjust
the
speaker
volume Use the speaker volume
control lever on the right
side of the phone to adjust
the volume
Place or receive a call using
the speaker button
ITE-12SD
Quick Reference
2301-004
Press DSPL REDL
+
The last
outside
number
dialed
RDL 912104445555
11/22/02 1:22pm
A Call
Forward
number
Press DSPL CALL
FWRD
+FORWARD
11/22/02 10:22am
FWD 8138
11/22/02 10:22am
A Callback
with time
stamp
activated
on the
system
Press DSPL +
Pause Until the date
and time is
displayed
8138 SMITH JOHN
11/21/02 2:09pm
AT:9:35am 11/21/02
11/21/02 1:25pm
CALL
BACK
Name or
number of
a Callback
sender
Press DSPL CALL
BACK
+
Repeat Until the number
is displayed
CALLBACK
11/21/02 2:03pm
8138 SMITH JOHN
11/21/02 1:25pm
8555 JONES MARY
11/21/02 10:10am
Auto Dial
Numbers ADL 914105555555
11/04/02 1:22pm
Press DSPL AUTO
DIAL
+
Abbrev
Dial
numbers
Press
DSPL ABRV
DIAL
+
Repeat Until all
numbers display
0. 914107245555
11/21/02 2:03pm
1. 99727278888
11/21/02 2:05pm
The Display Button
!You can view stored numbers and names for Abbreviated Dial,
Auto Dial, Callback, Forward, and Redial with the DSPL button
!The DSPL lamp must be on to use the feature
!The Display feature stays active as long as you press feature
buttons. It automatically turns off 5 seconds after you press
the last feature button.
Feature Action Display
Call
Waiting
Press
DSPL
When call is ringing in:
Display
SMITH JOHN FOR
JONES MARY 1:30pm
11/21/02 2:03pm
Condition Display
8278
11/04/02 1:22pm
The phone is idle
410-555-8888 2:49
$ 1.50 4:25pm
SMITH JOHN FOR
JONES MARY 1:30pm
(Name or Number) for
JONES MARY 10:44am
You dialed an inside number
You dialed and are connected to an
outside number (shows the estimated
cost of the call
You received an inside call
You received an outside call
Display Screen
Press
Place or
answer
calls/use
features
Switch
from
handset to
speaker
SPKR
Press SPKR
Switch
from
speaker to
handset
Speaker and Line
Select lamps on +
Speaker activated
Hang up handset
Lift handset Speaker lamp off
and Line Select
lamp on +
Speaker deactivated
Speaker
Speaker and Line
Select lamps on +
Speaker activated
Press
Mute the
speaker
Talk with
the other
party
again
MUTE
Press MUTE
Mute lamp on
Mute lamp off
Hang up handset
Mute
You can hear the other party, but the other party cannot hear you.
AUTO
DIAL
+
AUTO
DIAL Complete
phone
number
including
access
codes
DSPL
SPKR
Press
Press
AUTO
DIAL
Press
+
+
Store an
Auto Dial
Number
(up to 28
digits)
Display an
Auto Dial
Number
Call an
Auto Dial
Number
The number is
automatically dialed
ADL 914105558888
11/04/02 1:22pm
The number is stored
Store one frequently called number on a feature button for quick
dialing
(The phone is on hook)
Auto Dial
Store
Abbrev
Dial
numbers
Display
stored
numbers
Place a
call using
Abbrev
Dial
Abbreviated Dial
Hear Silence
Storage Number
Digit (0-9)
Dial
ABREV
DIAL
Abbreviated Dial
Number + access
number for outside
line
Hear Dial Tone +
Lamp Off
Press
Press
Hear 1 Beep
Hear 2 Beeps +
Number is stored
Dial
Press DSPL ABREV
DIAL
Repeat Until all
numbers display
Press ABREV
DIAL Abrv
Dial
code
number
(0-9)
+
+The number is
automatically
dialed
0. 914107245555
11/21/02 2:03pm
1. 99727278888
11/21/02 2:05pm
Store up to 10 frequently called inside or outside numbers for quick
dialing; up to 28 digits each
Phone Features
Phone Features
Number Edition (November 24, 2002)
© Copyright 2002 EADS TELECOM North America
All rights reserved

Other Feature Buttons
Other Feature Buttons
Other Feature Buttons
Other Feature Buttons
Display
and Cancel
a selected
callback
Press +
DSPL
Repeat Until you see
the number
Pause See time and date
(if activated on your
system)
CANCEL
Press
Return a
callback
when there
is more
than one
Press +
DSPL
Repeat Until you see
the number
that you want
to call
Press SPKR
Immediately
+
Return a
callback Press The callback is returned
CALL
BACK Hear 2 Beeps
Leave a
callback
on busy/
no
answer
Press
Repeat Until all
numbers are
displayed
Display a
callback
that was
left for you
Press +
DSPL
Pause See time and date (if
option is activated on
your system)
Callback
Then
8138 **CANCELLED**
11/21/02 2:03pm
8138 SMITH JOHN
11/21/02 2:09pm
AT:9:35am 11/21/02
11/21/02 1:25pm
CALLBACK
11/21/02 2:03pm
8138 SMITH JOHN
11/21/02 1:25pm
8555 JONES MARY
11/21/02 10:10am
CALLBACK
11/21/02 2:03pm
8138 SMITH JOHN
11/21/02 1:25pm
AT:9:35am 11/21/02
11/21/02 1:25pm
CALL
BACK
CALL
BACK
CALL
BACK
CALL
BACK
CALL
BACK
CALL
BACK
CALL
BACK
CALL
BACK
The callback
is placed
CALL
FWRD
Hear 2 Beeps
Forward
calls
Call Forward
Number
Hear 2 Beeps +
Cancel
forwarding CALL
FWRD Call Forward lamp off
Press
Dial
Press
Call Forward
(Forward each extension
separately)
Call Forward lamp on
CANCEL
Cancel any
call Press
Cancel
Cancel a call
(Used with transfer, conference, and callback)
Park an
active call
Pick up a
parked call
from any
phone in
the system
Write down the Call
Park number
Write
CALL
PARK
Press
Parks a call at a system-provided extension number. The call can
be picked up from any phone in the system.
Call Park
Press
Hang Up
Hear the Call Park
number
Dial Call Park number The parked party is
on the line
SPKR
Pick up a
call
Pick up a
call
CALL
PICKUP
Press
The call is picked up
Dial Extension number The call is picked up
CALL
PICKUP
Press
Call Pickup
Answers a call that is ringing on another phone.
There are two types of Call Pickup:
Group Call Pickup and Extension Call Pickup
As a member of a Call Pickup
Group:
By dialing the extension
number:
Press
Accept a
Call
Waiting
(Call Hold)
Return to
the call on
hold
(Call Hold)
HOLD
Press HOLD
Accept a
call waiting
(Normal
Hold)
Line lamp blinks +
Phone rings
Press
Call Waiting
You are reconnected
to held party
A short ring heard during an active conversation indicates
that there is a call waiting.
You are connected to
the waiting party
Press SPKR
The following shows you how to use the call waiting feature with
both Normal Hold and Call Hold.
HOLD Line lamp blinks +
Phone Rings
The waiting party is
on the line
Press SPKR
Return to
holding
party
Press SPKR The first party is on
the line
Set up a
Conference
(Start from
an existing
call)
Cancel a
call to rejoin
the
conference
Next
Party
Dial
CONF Hear Dial Tone
Press
CANCEL
Or
Conference up to 7 parties (Can include up to 4 outside calls)
CONF
Press
Until all parties are
joined in conference
Repeat
The party is joined
into conference
Press
CONF
Put the
conference
on hold, or
return to the
conference
CONF
Press
(Note: The hold button does
not put the conference on hold)
Announce
Conf
Next
Party
Dial Announce
Conf
Conference
Press
Press
Place a call
on hold
(Call Hold)
Return to
the call on
hold
(Call Hold)
HOLD
SPKR
Call Hold - Hear dial tone when you put a call on hold
Normal - Hear silence when you put a call on hold
Hang up Or Dial another
number
Or Lift
handset
Press HOLD
Place a call
on hold
(Normal
Hold)
Hear dial tone +
Line lamp blinks
Press HOLD
Hang up
Hear silence +
Line lamp blinks
Return to
the call on
hold
(Normal
Hold)
Press SPKR Or Lift
handset
If you did not hang up the
handset, choose the line where
the lamp is blinking:
Press LINE
SELECT
Hold
You are reconnected
to held party
You are reconnected
to held party
There are two types of hold:
INCM
Press
Place an
Intercom
call
Answer an
Intercom
call
Intercom
SPKR
Press
Dial Intercom Group
Number
INCM
Press
SPKR
Press
The call is placed
The call is answered
Press
Press
Display the
last outside
number
dialed
Redial the
last outside
number
DSPL
REDL
+REDL
Redial
RDL 912104445555
11/22/02 1:22pm
The number is redialed
Access the
voice mail
system
Access
voice mail
from
another
phone or
outside
location
VOICE
MAIL
Press
Voice Mail
The voice mail
system answers
Follow the voice mail
system prompts
Dial
The voice mail
access number
(provided by the
system
administrator)
Follow the voice mail
system prompts
The voice mail
system answers
Your voice mail lamp flutters whenyou have a message in your
voice mailbox
Transfer
an existing
call
3-way
Conference
Transfer/3-way Conference
XFER
Unannounced
Transfer
Press
Hang up
Dial Phone Number
Or
Announce
the transfer Announced Transfer
Cancel a
Transfer CANCEL Transferred party is
on your line
Press
Or, after called party hangs up:
Press XFER
Transferred party is
on your line
Press XFER
Dial Phone Number
When party answers, announce
the conference, then:
Press XFER
Transfer lamp on
Transfer lamp off +
Conference lamp
on
Hear dial tone
Transfer an existing call to another destination
Block
incoming
calls
Deactivate
Do Not
Disturb
DND lamp On
Press
Incoming calls are blocked. You can still place calls.
Do Not Disturb
Press
DO NOT
DISTURB
DND lamp Off
DO NOT
DISTURB
Place a
direct call
on a Buzz
or Status
line
BUZZ
Press STAT
Or
SPKR
Answer a
direct call BUZZ
Press STAT
Or
SPKR
Buzz/Status
The call is placed
The call is answered
Press
Press