Eaton Crouse-hinds series User manual

InduTel IP4
Instruction manual
Weather-proof Telephone
CROUSE-HINDS
SERIES

2InduTel IP4 InsTrucTIon manual TMF037.A August 2022 www.eaton.com
Product names are used with no warranty of their unrestricted usability. Almost all
hardware and software denotations in this handbook are simultaneously registered
trademarks or should be considered as such.
All rights reserved. No part of this manual may be reproduced in any form (printing,
photocopying, microfilm or any other process) without prior expressed approval or
processed, reproduced or disseminated using electronic systems.
The greatest care was taken in the compilation of texts and illustrations as well as in
the creation of the software. Nevertheless, errors cannot be completely ruled out. This
documentation is therefore provided to the exclusion of any guarantee or warranty
of suitability for particular purposes. FHF reserves the right to improve or modify this
documentation without prior notice.
Should information in this instruction manual deviate from that in the printed instruction
manual enclosed with the product, the information contained in the instructions enclosed
shall apply in principle.
ote:N This instruction manual must be read carefully before installing the device.
The contents of the packaging must be checked for completeness.

3InduTel IP4 InsTrucTIon manual TMF037.A January 2023 www.eaton.com
Table of content
Contents
NOTE...........................................................2
GENERAL OPERATING INSTRUCTIONS ..............................4
DELIVERY .......................................................5
Contents of packaging...............................................5
Telephone pre-sets .................................................5
ASSEMBLY AND INSTALLATION ....................................6
Wall assembly .....................................................6
Connection to a separate DC voltage supply .............................6
Connection of the internal relay contact .................................6
Contact assignment ................................................6
ASSEMBLY OF LAN DEVICE CONNECTION PLUG RJ45 .................7
OPERATING ELEMENTS ...........................................7
NUMBER KEYS ..................................................7
DIMENSIONS ....................................................8
OPERATION .....................................................9
WEB SERVER ....................................................9
Authentication .....................................................9
Menus .......................................................... 10
General ......................................................... 11
ETH0/IP4/IP6 ..................................................... 12
Device .......................................................... 12
Phone .......................................................... 15
Services......................................................... 16
Maintenance ..................................................... 16
FACTORY SETTINGS .............................................21
GENERAL INFORMATION .........................................22
Service..........................................................22
Care and maintenance..............................................22
Warning and safety notes ...........................................22
TECHNICAL DATA ...............................................23
DECLARATION OF CONFORMITY ..................................24
LEGAL DIRECTIVES..............................................24
DISPOSAL......................................................24

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Eaton InduTel IP4 Instruction manual
InduTel IP4 InsTrucTIon manual TMF037.A January 2023 www.eaton.com
General operating instructions
1. All IP addresses shown in illustrations in this
document are mere examples and will vary
depending on the network structure and setup.
2. InduTel IP is a VoIP (Voice over Internet Protocol)
telephone and is operated on a 10/100/1000 BaseT
Ethernet network. Various protocols are available
for the connections. Operation corresponds to that
of an analogue telephone.
3. Power is supplied via Power over Ethernet (PoE)
from the network or via a separate DC voltage
source. Only one power supply may be connected
at a time.
4. Programming and parameterisation are exclusively
via the web server of the telephone. This can be
reached via the standard web browser of a PC.To
access the web server, the username and password
must be entered. The factory settings for the
username and password are:
Username: admin
Password: ip161
The device is pre-set to DHCP client mode.
5. The telephone has a cradle with magnetic
contact as a hook switch.To terminate an existing
connection, the handset must be hung up. Pressing
the disconnect button in the keypad is sufficient for
interrupting an existing connection.
6. The internal relay contacts only allow switching
of voltages up to 30 VAC or 53 VDC. The maximum
permissible current depends on the operating
mode (see chapterTechnical data)
7. A housing connector enables connection to the
network (LAN).
8. The handset of the phone is equipped with a stray
field coil for coupling with hearing aids. Those
wearing a hearing aid with an inductive receiver
can receive the signal from the hearing capsule
directly through the hearing aid.

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Eaton InduTel IP4 Instruction manual
InduTel IP4 InsTrucTIon manual TMF037.A January 2023 www.eaton.com
Delivery
Contents of packaging
• InduTel IP telephone
• This instruction manual (optional)
• Secure Configuration Guidance – Notes on safe operation and for securing against
cyber-attacks.
• LAN device connection plug
Telephone pre-sets
IP address DHCP client
Mask DHCP client
Master reset to factory Press and hold the * button, establish power supply,
hold button pressed for 7-15 seconds.
Username admin
Password ip161
Redial list empty
Speed-dial memory empty
Relay function “on alert”
Ringtone “3tone 1”
Ringtone speed 5
Ringtone volume 6
Handset volume 6

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Eaton InduTel IP4 Instruction manual
InduTel IP4 InsTrucTIon manual TMF037.A January 2023 www.eaton.com
Assembly and installation
An IP address is essential for the operation of the device.
For initial setup, this must be provided by a DHCP server.
For security reasons, the username and password set
for delivery should be changed. (For further notes, see:
Secure Configuration Guidance)
The telephone should be assembled only by qualified
specialist personnel.
Wall assembly
The telephone must be mounted on a solid, flat surface.
Attach the telephone to the wall or a suitable stand with
four screws (up to max. Ø 8 mm in size).
Lift the handset. Screw off the key plate. Run the existing
LAN cable through the cable gland of the housing, attach
the supplied LAN device connector plug and connect it to
the RJ-45 socket X501 (see: Contact assignment) inside
the phone.
Connection to a separate DC voltage supply
If a PoE supply is not available, the telephone can also be
operated with a DC voltage of 24 V to 48 V.
Lift the handset. Screw off the key plate (4 mm hex
socket). Run the supply cable through the cable gland
and place the two connecting wires on the 7 (+) and
8 (-) contacts (see: Contact assignment). Fasten the
supply cable using the cable gland. Make sure that the
connection cable to the keyboard is plugged in. Then,
attach the key plate back on to the phone with four
screws. Finally, replace the handset.
Use only cables with a sheath diameter of 5 to 9
mm, otherwise the IP 66 protection level cannot be
guaranteed. If you want to use a separate DC voltage
supply and the relay contact at the same time, you will
have to use a four-core cable.
If separate DC voltage supply and connection of the
internal relay contact are not required, it must be ensured
that the sealing element is in the cable gland.
Connection of the internal relay contact
Lift the handset. Screw off the key plate (4 mm hex
socket). Run the connecting cable through the cable
gland and place the two connecting wires on the 5
and 6 contacts (see: Contact assignment). Fasten the
connecting cable using the cable gland. Make sure that
the connection cable to the keyboard is plugged in.
Then, attach the key plate back on to the phone with four
screws. Finally, replace the handset.
Use only cables with a sheath diameter of 5 to
9 mm, otherwise the IP 66 protection level cannot be
guaranteed. If you want to use a separate DC voltage
supply and the relay contact at the same time, you will
have to use a four-core cable.
If separate DC voltage supply and connection of the
internal relay contact are not required, it must be ensured
that the sealing element is in the cable gland.
Contact assignment
Contacts 1 – 4 and X502 are model-dependent and are
not present in all devices.
Tightening torque contacts 1 – 8: 0.35 … 0.4 Nm

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InduTel IP4 InsTrucTIon manual TMF037.A January 2023 www.eaton.com
Assembly of LAN device connection plug RJ45
Apply the PIN assignment depending on the character of the installation on site.
Recommended tool:
LogiLink universal crimping pliers
WZ0003
Operating elements
Speed-dial (1st button)
Disconnect
Redial
Number keys
Callback / Toggle

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Eaton InduTel IP4 Instruction manual
InduTel IP4 InsTrucTIon manual TMF037.A January 2023 www.eaton.com
Dimensions
* Drilling dimensions

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Eaton InduTel IP4 Instruction manual
InduTel IP4 InsTrucTIon manual TMF037.A January 2023 www.eaton.com
Operation
Call / answer
Calls can be made or answered by lifting the handset.
Dialling
Enter the telephone number you wish to dial using the
number keys. Once the connection has been established,
you can use the number keys and the star and hash keys
to transmit a touch-tone signal.
The dialling process is what is known as “block dialling”.
This means that the numbers must be entered quickly
one after the other. A certain length of pause will cause
the numbers entered up to that point to be dialled.
Speed-dial
With the key and a subsequent number key, you can dial
phone numbers that you have saved in advance with the
help of the web server of the InduTel IP.
Redial
By lifting the handset and pressing the redial button
( ), the last number entered will automatically be dialled
again, provided the InduTel IP has not been restarted.
Disconnect
If you want to end the call and directly start a new one,
you can press the Disconnect key ( ) instead of hanging
up the handset. The device will then be in sleep mode.
Once a new telephone number has been entered using
the number keys, press the redial key ( ). The number
entered will be dialled.
Web server
This section describes the administration/configuration
of the InduTel IP telephone. All functions and properties
of the telephone can be set via the web server. The web
server is in English. This cannot be changed.
IMPORTANT/GENERAL NOTE:
BEFORE PARAMETERS CAN BECOME EFFECTIVE,
THEY MUST BE ADOPTED BY PRESSING “OK”.
Authentication
Access to the web server is via the web browser. You
should use an up-to-date version of a common web
browser.
Take the IP address of the telephone from your network
equipment. (e.g. DHCP server)
IMPORTANT/GENERAL NOTE: The telephone
automatically redirects to an https://<ip> connection.
The certificate used for this is issued from the device
itself. The trust status must be adjusted in the web
browser used.
Figure 1. Example of certificate issued from the device
in the Chrome browser

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Eaton InduTel IP4 Instruction manual
InduTel IP4 InsTrucTIon manual TMF037.A January 2023 www.eaton.com
You will be asked to enter a username and a password.
The factory settings for the username and password are:
Username: admin
Password: ip161
Figure 2. Prompt to enter username and password
Figure 3. Message after successful login
Menus
Since the InduTel IP is a display-less VoIP telephone, all
settings are managed via the web server. No settings can
be made on the device itself.

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Eaton InduTel IP4 Instruction manual
InduTel IP4 InsTrucTIon manual TMF037.A January 2023 www.eaton.com
Figure 4. General -> Info page for the telephone.
Figure 5. Administration page for the telephone
General
Info
Once you have been successfully authenticated, you will land on the “General” main
menu and the “Info” sub-menu.
Admin
You can change the user password in the “Admin” sub-category (Fig. 5) The password
must have at least 6 characters and contain at least one number, one lower-case letter
and one upper-case letter. For security reasons, the password must be entered twice.

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Eaton InduTel IP4 Instruction manual
InduTel IP4 InsTrucTIon manual TMF037.A January 2023 www.eaton.com
ETH0/IP4/IP6
In these menus, you can configure settings according to your network requirements and
use them to analyse connection problems.
Device
The Device menu provides device-specific settings
Relays
Figure 6. Device-specific relay settings
In the “Relays” sub-menu (Fig. 6) you can configure the settings for the onboard relay as
well as for relays 1 and 2. (Relays 1 and 2 not in all models). In the default settings upon
delivery, the “Alert on” mode (not shown) is active.

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InduTel IP4 InsTrucTIon manual TMF037.A January 2023 www.eaton.com
Keypad
Figure 7. Device-specific keypad settings
The effects of the settings in this menu depend on the model.
In the “Keypad” sub-menu, you can define the functions of the three potential-free
inputs (not on all models). With the “Function-Key” function, you can assign an action
to the function in the menu Phone -> User-(1-6) -> Function-Keys (see: Phone). You can
also connect the key illumination as well as the illumination option for the cradle (both
depending on model) with actions on the phone (Fig.7).

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Eaton InduTel IP4 Instruction manual
InduTel IP4 InsTrucTIon manual TMF037.A January 2023 www.eaton.com
Audio
Extended-Preferences
Figure 8. Device-specific audio settings
Figure 9. Extended basic settings
In the “Audio” menu, additional settings for the headset (model-dependent) and handset
can be configured (Fig. 8).
In the Extended-Preferences (Fig. 9) menu, extended settings can be configured. The
effects of these settings depend on the model and system.

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Eaton InduTel IP4 Instruction manual
InduTel IP4 InsTrucTIon manual TMF037.A January 2023 www.eaton.com
Phone
Under the “Phone” menu item, general settings such as ringtone, direct-dial or
configuration lock as well as up to 6 registrations can be configured.
Volumes
Under the sub-menu “Volumes”, the volume of the handset and of the ringtone speaker
can be changed (depending on the model). Fig. 11 shows the factory setting.
Figure 10. Setting up a speed-dial using button 2 as an example.
Figure 11. Setting the handset and ringtone volumes.
Under the “Function-Keys” menu item, the buttons 0-9 can be assigned a speed-dial
number, as mentioned in the Speed-dial section. Fig. 10 shows how the “2” button, for
example, can be assigned the speed-dial number “5002” and the text “Label”. It should
be noted that the button corresponds to the key value “10”.
The setting of Ring tone volume can be adjusted per registration (sub-menu “User-#”).

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Eaton InduTel IP4 Instruction manual
InduTel IP4 InsTrucTIon manual TMF037.A January 2023 www.eaton.com
Services
In the “Services” menu, the services provided by the device can be adapted to the
desired circumstances. In addition, there are also settings for automatic update and log
functions in this menu.
Maintenance
Under the “Maintenance” menu item, you will find tools for diagnosing connection
problems (“Diagnostics”), manual upload and download options as well as a debug
functionality.
A particular note on the command line (Maintenance->Diagnostics->Command)!
As delivered, an automatic redirection to the https protocol as well as a session-based
login is activated. In the session-based login, commands can only be executed in
“debug” mode. Fig.12 shows an example of an error message when “debug” mode is
not activated.
Figure 12. Commands cannot be executed in the session-based login.
To activate this, please proceed as follows (Fig. 13 to Fig. 19):
Delete the “/session” part in the address bar of the browser and confirm the
new address.
Figure 13. Remove “/session” from the URL.

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Eaton InduTel IP4 Instruction manual
InduTel IP4 InsTrucTIon manual TMF037.A January 2023 www.eaton.com
Figure 14. New login outside the “session”.
Figure 15. Example CPU configuration
When you now go to the Maintenance->Diagnostics->Config-Show page, you will be
prompted to re-enter the username and password.
Log in again.
Check the configuration of the CPU module.

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Eaton InduTel IP4 Instruction manual
InduTel IP4 InsTrucTIon manual TMF037.A January 2023 www.eaton.com
Copy the entire line (here: config change CPU)
Select the menu item “Command”, enter an exclamation mark “!” in the input field
and paste the copied line after it. Have the line end with “ /debug” and click on the
“Command” button.
The confirmation “ok” will appear.
Then execute the commands
and
Figure 16. Confirmation after issuing the “config change” command

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Eaton InduTel IP4 Instruction manual
InduTel IP4 InsTrucTIon manual TMF037.A January 2023 www.eaton.com
Restart the telephone.
Figure 17. Reset started
Restart your browser and sign in again to the device.

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Eaton InduTel IP4 Instruction manual
InduTel IP4 InsTrucTIon manual TMF037.A January 2023 www.eaton.com
You can see on the Maintenance->Diagnostics->Config-Show page if the debug mode
is active.
Now, commands can also be executed within a session.
To exit the debug mode, you can restore the factory settings or remove the “ /debug”
addition from the configuration of the CPU module. To do this, copy the line “config
change CPU ... “ but without the “ /debug” addition. Run the commands “!config change
CPU ...”, “!config write” and “!config activate” one after the other and then restart the
device.
Figure 18. Example configuration, “ /debug” switched on
Figure 19. Command lines within a “session”