Ebac 4000 Series User manual

4000 Series
UK User Manual

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CONTENTS
Introduction..................................................................................................................................................... 4
Unpacking your dehumidifier................................................................................................. 4
Technical and safety information.................................................................................... 5
Warnings for using R290 refrigerant only.......................................................... 6
Setting up your dehumidifier.................................................................................................. 7
SMART ControlTM........................................................................................................................................ 7
4000 series parts.................................................................................................................................... 8
Settings & controls................................................................................................................................ 9
Cleaning the filter................................................................................................................................... 11
App control .................................................................................................................................................... 12
Emptying the water container............................................................................................. 15
Troubleshooting........................................................................................................................................ 16
Warranty information........................................................................................................................ 19

Introduction
At Ebac we pride ourselves on being the dehumidifier experts. With over 50 years experience
we have helped over 1 million customers remove excess moisture from their homes. Our range of
products (all designed and manufactured in the UK) reflects our years of expertise and provides
an option for every home.
The first time you plug in your new Ebac dehumidifier you'll begin to realise the difference it will
make to your home. You'll be amazed at just how much water this quiet, yet powerful unit
extracts and stores in its container. It’s sure to get you thinking where it all comes from and
where it's been going all those years.
Incredibly, the average family produces 20 pints/12 litres of moisture a day. However, that's one
fact you needn't worry about now. Your Ebac dehumidifier is designed to cope with everything
you do that adds even more moisture to the British climate. Everything from showering to wash-
ing up, boiling a kettle to breathing; they all add moisture to the air.
This manual will help you get the very best out of your Ebac and not only protect your home
from the damaging effects of condensation and damp, but also improve the quality of your air.
During installation and maintenance, respect the precautions indicated in the manual, and on the
labels applied inside the units.
Unpacking your dehumidifier
Please ensure that all packaging is disposed of or stored safely where it will not be a danger to
children or pets.
In the unlikely event of having to return your dehumidifier for repair, cardboard packaging will be
required. You may wish to consider this before disposing of the packaging.
Stand your dehumidifier upright for a minimum of 2 hours before switching on.
4

Please note: This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental
capabilities or lack of experience and knowledge if they have supervision or have been given instruction concerning the use of the
appliance in a safe way, and understand the hazards involved. Children should not play with the appliance. Cleaning and user
maintenance shall not be made by children without supervision.
WARNING! THIS PRODUCT CONTAINS R290 FLAMMABLE REFRIGERANT
GAS. READ THE SPECIFIC WARNINGS GIVEN IN THIS MANUAL.
Technical & safety information
Min Operating Temperature 3˚C
Max Operating Temperature 35˚C
Fuse Rating 13A
- Do not use the machine if the power cord or cabinet are damaged.
- If the machine is damaged or in need of repair please contact Ebac.
- Do not poke objects into any grilles on the machine.
- This machine complies with EMC/RFI directive EN60555 (BS800).
- Ebac has a policy of constant development and, therefore, reserves the right to change
specifications without prior notice.
- Do not use the machine without the permanent drainage bung in place on the back of the machine.
- Your dehumidifier should not be located in such a way that it will become an obstacle or hazard.
- Your dehumidifier should not be placed directly at the top of the stairs.
- To protect against electrical shocks, do not immerse unit, plug or cord in water, or spray with
liquids.
- Ebac would always recommend plugging the appliance directly into the mains where possible
however an extension lead may be used if required. The extension lead should be rated at the
correct current for the appliance, fuse protected and electrically safe. The extension must not
be overloaded. It is the responsibility of the user to ensure all of these conditions are met. Ebac
won't accept responsibility for malfunction due to the use of an extension.
- Ensure Power supply is RCD protected at 30mA.
- Do not put the unit close to heat-generating devices or near flammable and dangerous materials.
(e.g. electrical fires, fireplaces, etc.)
5

Warnings for using R290 refrigerant only
- The appliance contains R290 gas (A3 flammability classification).
- Do not use any means to accelerate the defrosting process.
- When cleaning the appliance this should be limited to the exterior panels and filter, following
the guidelines within this manual. If the appliance is installed, used or stored in an unventilated
room, the room must be such as to prevent stagnation of possible leaks of refrigerant gas as
there could be a danger of fire or explosion should the refrigerant come into contact with
electric heaters, stoves or other sources of ignition.
- The appliance shall be stored in a well-ventilated area where the room size corresponds to the
room area as specified for operation. (4m2- this equates to a 2 meter by 2 meter room)
- The appliance shall be stored in a room without continuously operating ignition sources (for
example: open flames, an operating gas appliance or an operating electric heater).
- Do not pierce or burn.
- Be aware that the refrigerants may not contain an odour.
- Appliance should be installed, operated and stored in a room with a floor area larger than 4m2
(this equates to a 2 meter by 2 meter room).
- This appliance contains ≤90g of R290 refrigerant gas
- R290 is a refrigerant gas that complies with the European directives on the environment.
Do not puncture any part of the refrigerant circuit.
- Compliance with national gas regulations shall be observed.
- Keep ventilation openings clear of obstruction.
- The appliance shall be stored so as to prevent mechanical damage from occurring.
- The appliance must be returned to the manufacturer Ebac for service or repair.
- This dehumidifier must not be used in spaces where there is a high concentration of gases,
solvent or other volatile organic compounds; in very dusty environments; in any domestic,
commercial or industrial environment where the air composition is flammable.
EXPLANATION OF SYMBOLS DISPLAYED ON THE UNIT
This symbol shows that the operation manual should be read carefully.
This symbol shows that service personnel should be handling this equipment with
reference to the installation manual.
This symbol shows that information is available such as the operating manual or
installation manual.
WARNING
CAUTION
CAUTION
CAUTION
Risk of fire/flammable materials (Required for R290 units only)
Read this manual carefully before installing or operating your new dehumidifier unit.
Make sure to save this manual for future reference.
CAUTION
IMPORTANT NOTICE
This symbol shows that this appliance uses a flammable refrigerant. If the refrigerant
is leaked and exposed to an external ignition source, there is a risk of fire.
6

Unless you have a particular area in need, we suggest that you place your dehumidifier in the
coldest, dampest part of the home or alternatively in a central location ensuring that safety is
paramount.
Since moisture rises, first floor location is preferable.
Place the dehumidifier away from direct heat source. As the unit uses a cold surface to collect
moisture, direct heat will reduce its ability to do so. Doors should be kept ajar to ensure good air
flow throughout the home.
Your dehumidifier will not operate should the temperature drop below 30c.
Setting up your dehumidifier for
maximum performance
LOCATION
Unless you have a severe problem with excess moisture or damp, we recommend plugging in the
dehumidifier and running on SMART Control. Your dehumidifier should run on this setting
continuously for 6 hours when switching on for the first time.
It will then switch on and off automatically at the most economical times to keep the humidity at
the correct level.
In the event of needing to increase air flow and water collection, the dehumidifier can be run on
BOOST for a set period of time.
OPERATION
The compressor will make a humming noise similar to that of your fridge freezer. We recommend
that the dehumidifier is not placed directly onto a hard floor as this will increase and amplify the
sound.
To ensure that your sleep pattern is not disturbed, the dehumidifier is best suited to be located
away from your bedroom door.
COMFORT
Set your Ebac 4000 series to Smart Control and let it do all the hard work. Ebac’s patented
SmartControlTM technology continuously monitors and learns about environmental factors in and
around your home so that it knows when it needs to work and when it doesn’t. This reduces
running time and ensures lower running costs.
Throughout this manual Smart ControlTM will be referred to as SMART Mode.
Smart Control
7

4000 Series parts
8

Settings & controls
Please refer to the image above when numbers are indicated within the instructions
Stand your dehumidifier upright for a minimum of 2 hours before switching on.
Remove the bucket and plug the
unit in
Note that the red bucket icon (15) is illuminated to indicate
that the water bucket is not present. Note the same icon
will also illuminate to indicate that the bucket is full.
SWITCHING ON YOUR DEHUMIDIFIER
Place the bucket in the unit and
close the door
The SMART icon (9) will now be illuminated blue; the unit is
now operating and running in SMART mode.
We recommend that you use this setting permanently
unless you have a problem with damp or would like to dry
laundry (see ‘Using the Laundry Drying Mode’ section).
The digital display (8) is also illuminated to show the
relative humidity.
3
4 7
6
5 8 12 14
9
10
11
13 15
2
4
1
MODE
9

Press the MODE button (1) to cycle
through the available modes
Although we recommend using SMART mode to regulate
the humidity other options available include LAUNDRY
mode (7) TARGET mode (10) and BOOST (12).
SELECTING DIFFERENT MODES
Press the MODE button (1) to cycle to
LAUNDRY mode and the laundry symbol
(7) will illuminate
The unit is now set to operate at the highest fan speed and at
optimal capacity for clothes drying It automatically changes
to SMART mode after 8 hours operation.
USING THE LAUNDRY MODE
Press the MODE button (1) to cycle to
BOOST mode
The unit is now set to continuously operate at the highest
fan speed and at maximum capacity.
USING BOOST MODE
Press the MODE button (1) to cycle to
TARGET mode and the TARGET symbol
(10) will illuminate and the digtal display
will flash.
Use the left and right buttons (3)(4)
to adjust the target humidity.
The unit is now in TARGET mode. The dehumidifier will operate
until the target humidity is reached.
When the target humidity has been set for 3 seconds the
display will revert to displaying the current humidity. To display
the target humidity in target mode press the mode button (1).
To leave target mode press MODE button (1) twice.
USING THE TARGET MODE
Settings & controls cont.
10
Target mode should only be used to maintain a specifc
humidity, Smart mode should be in all other instances.

Press the POWER button (2) The STANDBY light (13) will now be illuminated orange; the
unit is now in STANDBY mode.
SWITCHING UNIT TO STANDBY
Press the FAN button (4) to cycle through
the fan speeds
The fan symbol (6) will flash slowly or fast.
CHANGING THE FAN SPEED
The filter change icon indicates that the
filter is ready to be changed.
On changing the filter the ‘fan’ button needs to be pressed
for 4 seconds to turn off/ reset the indicator.
FILTER CHANGE
NIGHT mode can only be activated by
the app.
On activation of NIGHT mode the unit runs at reduced fan
speed.
USING NIGHT MODE
Press and hold the TIMER button (3) to
cycle through the options. Use to scroll.
Select 0hrs option to operate
continuously (without timer)
The timer function dictates how long the unit will operate.
The order the times will cycle through is as follows:
1hr - 2hrs - 3hrs - 4hrs - 5hrs - 6hrs - 7hrs - 8hrs - 0hrs
If modes are switched the timer will still operate unless
reduced to 0hrs
USING THE TIMER FUNCTION
Settings & controls cont.
11

Ensure your device is connected to the local 2.4 GHz Wi-Fi network. Turn off your mobile
data and ensure your dehumidifier is in an area which receives good reception from your
WIFI Router. Press the power button so that the dehumidifier is switched on and
working.
APP REGISTRATION
Your 4000 series dehumidifier has the ability to be controlled over Wi-Fi from your smart phone
or tablet. The app is available from the Itunes or Android play store by searching for ‘Smart Life’.
1
App Control
12
If not yet registered click the Smart Life app and enter the login screen. If it is your
first time, please click the “Sign Up“ key. Please input your email address
(compulsory to enable password recovery) accept the user agreement click the
“Get Verification Code” key. The verification code will be sent to the email address
registered and you will have 60 seconds to enter the verification code.
2

3
13
App Control
Set a password and select “Done”.
If you wish to benefit from the full functionality of the app accept the access
permissions and allow the use of Bluetooth if prompted.
SETTING A PASSWORD

14
App Control
4
You will now arrive at the Add Device screen. To put the Dehumidifier into pairing
mode press the power button for 4 seconds. The blue Wi-Fi indicator will flash to
indicate it is in pairing mode. On the app press “Add device”.
After a few seconds the Ebac 4000 dehumidifier should show up - click add.
PAIRING YOUR DEVICE
Click to add

15
App Control
5
Accept location services to get the Wi-Fi name automatically and if prompted
allow location services whilst using the app.
Choose the local 2.4 GHz network and enter the password.
LOCATION SERVICES

16
App Control
6
Within 2 minutes the dehumidifier should be connected. Once connected you will
have full access to the control interface.
If the dehumidifier fails to connect, turn off the dehumidifier for ten seconds and
repeat the pairing process (step 4).
GETTING CONNECTED
Click to add

17
Current humidity
Continuous or timed
Fan speed
Home page
Countdown timer
Modes
Fan status
History
Night
Boost
Current temperature
Smart
Target
Laundry
App control
Power button

App troubleshooting and FAQ
18
The dehumidifier won’t show during the pairing process
Check the following:
1. Did the App download successfully
2. Is your device (phone/tablet) connected to local Wi-Fi
3. Is the dehumidifier close to the Wi-Fi router, is it in range?
4. Is the dehumidifier switched on and working (does display show the green fan turning?)
5. Does the WiFi have a 2.4Ghz signal and is it available?
The dehumidifier shows during the pairing process but won’t connect
If the dehumidifier shows up using the EZ pairing process but will not connect, AP pairing can be
used to connect instead. Turn off the dehumidifier for 10 seconds then power on. Hold the power
button for 4 seconds to enter EZ pairing mode (the WiFi icon flashes quickly). Press the power
button again for 4 seconds to enter AP pairing mode (the WiFi icon flashes slowly). Open the
app, select ‘Add Device’ when the dehumidifier shows up select add. Within 2 minutes the
dehumidifier should be connected.
Smart Life FAQ’s can be accessed by selecting the Me icon in the bottom right hand corner of the
app.

19
Emptying the water container
The red bucket icon on
the control panel will
illuminate when the
container is full.
When this occurs, water
collection stops.
Your Ebac 4000 has a filter to remove dust from the air.
This filter should be cleaned every month and replaced every 4 months. Failure to do this will
reduce the performance of your dehumidifier and may over time lead to a permanent reduction
in performance.
Cleaning the Filter
1. Remove the filter from the rear of the unit by pulling the filter housing outwards
2. Take the filter out of the housing and clean the filter using a vacuum cleaner with a soft
furnishings attachment
3. Assemble the filter
4. Push the filter housing back on to the rear panel of the unit
The container can then be
removed and emptied as
shown. Replace the
container back into the
dehumidifier with the outlet
on the left hand side and
gently close the door.

20
Troubleshooting
The unit has no power
Are there any signs of power
to the unit, is the display
illuminated, is the fan blowing
or Compressor running?
Is the unit plugged into a power
supply?
Check someone hasn’t
disconnected the unit.
Is the mains supply working? Try another appliance in the
socket, there may be no power
from the socket.
Has the fuse been replaced? We suggest that you replace the
fuse with the correct type for this
model, if it continues to blow the
fuse the unit is faulty
There is a constant red light
on the unit
Is the display showing a red
bucket icon constantly as if the
water container is not present or
is full?
Is the water container inserted
and empty?
Remove and replace the water
container, ensuring it is inserted
correctly – See Emptying the
Water Container.
Does the float inside the water
container move freely?
Remove and empty any water
from the water container. Now
turn the container upside down
and visually check that the float
moves freely.
The unit is noisy
Please bear in mind that there
will always be a level of noise
due to the fan & compressor,
this will typically be louder than
your fridge freezer.
Have you had the unit for a
sufficient length of time?
It is normal for a new customer to
think that the unit is noisy, within
a week or 2 it will just become a
background noise.
Is the micro-switch lever present? Check the micro-switch lever
(plastic lever located behind the
bucket – See Diagram A) is
present and working correctly.
When you press this lever the fan
should start up and the display
should illuminate.
Is the unit positioned correctly? If the unit is on wooden/laminat-
ed flooring this could make the
unit sound louder, within a week
or 2 it will just become a back-
ground noise.
Is the unit excessively noisy? Some noise is normal due to the
compressor and refrigeration
circuit however if you believe the
unit has become louder it may
require a repair.