Edimax Office 1-2-3 User manual

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Office 1-2-3
User Manual
11-2017 / v1.0

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CONTENTS
CONTENTS.......................................................................................2
OVERVIEW ......................................................................................8
IQuick Summary & Reminder.......................................................9
II Product Information .................................................................13
II-1 Package Contents..........................................................................13
II-2 System Requirements...................................................................14
II-3 Hardware Overview......................................................................14
II-4 LED Status .....................................................................................15
II-5 Reset ............................................................................................. 15
III Quick Setup ..............................................................................16
III-1 Initial Setup...................................................................................16
III-2 Setup Wizard.................................................................................20
IV Further Expansion ....................................................................34
VHardware Installation / Deployment ........................................36
V-1 Office 1-2-3 Deployment ..............................................................36
V-2 Mounting ......................................................................................38
V-2-1 Wooden Ceiling .................................................................................... 38
V-2-2 Other Ceiling......................................................................................... 40
V-2-3 T-Rail Mount ......................................................................................... 42
VI Office 1-2-3 Interface................................................................44
VI-1 IP Finder ........................................................................................44

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VI-2 Home.............................................................................................46
VI-3 Wizard...........................................................................................48
VI-4 Navigation.....................................................................................48
VI-5 Network Settings ..........................................................................49
VI-5-1 Manage AP............................................................................................ 50
VI-5-1-1 Edit Managed AP.........................................................................................53
VI-5-1-1-1 Basic Settings.......................................................................................53
VI-5-1-1-2 Radio Settings......................................................................................55
VI-5-1-1-3 Bandsteering .......................................................................................56
VI-5-1-1-4 Airtime Fairness ..................................................................................56
VI-5-1-2 Group Edit Managed AP..............................................................................58
VI-5-1-2-1 Basic Settings.......................................................................................58
VI-5-1-2-2 Radio Settings......................................................................................59
VI-5-1-2-3 Bandsteering .......................................................................................59
VI-5-1-2-4 Airtime Fairness ..................................................................................60
VI-5-2 Office Network ..................................................................................... 61
VI-5-3 Device Network .................................................................................... 63
VI-5-4 Wireless Schedule................................................................................. 66
VI-5-5 Guest Network...................................................................................... 68
VI-6 Guest Accounts .............................................................................71
VI-6-1 Manage User Account .......................................................................... 72
VI-6-2 Generate Printed Ticket........................................................................ 74
VI-6-3 Captive Portal ....................................................................................... 76
VI-6-4 SMS Service........................................................................................... 79
VI-7 Office Accounts .............................................................................81
RADIUS Authentication for Office Network under Win 7 ...............83
VI-8 System Settings............................................................................. 86
VI-8-1 LAN IP Address...................................................................................... 87
VI-8-2 System Settings..................................................................................... 89
VI-8-3 Management VLAN ID .......................................................................... 92
VI-8-4 Save Settings to PC ............................................................................... 92
VI-8-5 Restore Settings from PC...................................................................... 93
VI-8-6 Master AP Firmware Upgrade .............................................................. 93

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VI-8-7 Slave AP Firmware Upgrade ................................................................. 94
VI-8-8 Firmware Upgrade (Slave-Only Interface)............................................ 94
VI-9 E-MAPs..........................................................................................95
VI-9-1 Add / Edit Zone..................................................................................... 96
VI-9-2 Delete Zone........................................................................................... 98
VI-9-3 Show Map............................................................................................. 98
VI-10 System Status..............................................................................104
VI-11 Advance Settings.........................................................................110
VII Advanced Settings..................................................................111
VII-1 Dashboard...................................................................................111
VII-1-1 System Information ..................................................................... 112
VII-1-2 Devices Information..................................................................... 112
VII-1-3 Managed AP................................................................................. 113
VII-1-4 Managed AP Group...................................................................... 115
VII-1-5 Active Clients ............................................................................... 117
VII-1-6 Active Users ................................................................................. 117
VII-2 Zone Plan ....................................................................................117
VII-2-1 Menu............................................................................................ 119
VII-2-2 Control ......................................................................................... 122
VII-3 NMS Monitor ..............................................................................124
VII-3-1 Access Point ................................................................................. 124
VII-3-1-1 Managed AP ..............................................................................................124
VII-3-1-2 Managed AP Group...................................................................................126
VII-3-2 WLAN ........................................................................................... 129
VII-3-2-1 Active WLAN..............................................................................................129
VII-3-2-2 Active WLAN Group ..................................................................................130
VII-3-3 Clients .......................................................................................... 131
VII-3-3-1 Active Clients.............................................................................................131
VII-3-4 Users ............................................................................................ 132
VII-3-4-1 Active Users...............................................................................................132
VII-3-4-2 Users Log ...................................................................................................132
VII-3-5 Rogue Devices.............................................................................. 133
VII-3-6 Information.................................................................................. 134
VII-3-6-1 All Events/Activities ..................................................................................134

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VII-3-6-2 AP Monitoring ...........................................................................................135
VII-3-6-3 SSID Overview ...........................................................................................137
VII-4 NMS Settings...............................................................................138
VII-4-1 Access Point ................................................................................. 139
VII-4-1-1 Edit Access Point .......................................................................................140
VII-4-1-1-1 Edit Basic Settings .............................................................................141
VII-4-1-1-2 Edit Web Account Settings................................................................142
VII-4-1-1-3 Edit VLAN Settings.............................................................................143
VII-4-1-1-4 Edit Radio Settings ............................................................................144
VII-4-1-1-5 Edit WMM-EDCA Settings .................................................................147
VII-4-1-1-6 Edit BandSteering Settings................................................................147
VII-4-1-1-7 Edit Profile Settings ...........................................................................148
VII-4-1-1-8 Events.................................................................................................149
VII-4-1-2 Add/Edit Access Point Group....................................................................150
VII-4-1-2-1 Edit Basic Group Settings ..................................................................150
VII-4-1-2-2 Edit Web Account Group Settings.....................................................151
VII-4-1-2-3 Edit VLAN Group Settings .................................................................151
VII-4-1-2-4 Edit Radio Group Settings .................................................................151
VII-4-1-2-5 Edit WMM-EDCA Settings .................................................................154
VII-4-1-2-6 Edit BandSteering Settings................................................................154
VII-4-1-2-7 Edit Profile Settings ...........................................................................154
VII-4-1-2-8 Edit Group Settings............................................................................155
VII-4-2 WLAN ........................................................................................... 156
VII-4-2-1 Add/Edit WLAN .........................................................................................157
VII-4-2-2 Add/Edit WLAN Group..............................................................................160
VII-4-3 RADIUS......................................................................................... 161
VII-4-3-1 Add/Edit External RADIUS Server.............................................................162
VII-4-3-2 Add/Edit Internal RADIUS Server .............................................................163
VII-4-3-3 Add/Edit/Import/Export RADIUS Accounts.............................................164
VII-4-3-4 Add/Edit RADIUS Group ...........................................................................167
VII-4-4 Access Control.............................................................................. 168
VII-4-4-1 Add/Edit MAC Access Control ..................................................................169
VII-4-4-2 Add/Edit/Clone MAC Access Control Group............................................170
VII-4-5 Guest Network............................................................................. 171
VII-4-5-1 Add/Edit Guest Network ..........................................................................172
VII-4-5-2 Add/Edit Guest Network Group ...............................................................175
VII-4-6 Users ............................................................................................ 176
VII-4-7 Guest Portal ................................................................................. 178
VII-4-7-1 Free Guest Portal Type..............................................................................179
VII-4-7-2 User Level Agreement Guest Portal Type ................................................180

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VII-4-7-3 Static Users Guest Portal Type .................................................................181
VII-4-7-4 Dynamic Users Guest Portal Type ............................................................182
VII-4-7-5 External Captive Portal Guest Portal Type...............................................184
VII-4-7-6 Editing “Login Portal”................................................................................185
VII-4-8 Zone Edit ...................................................................................... 187
VII-4-9 Schedule....................................................................................... 189
VII-4-10 Smart Roaming............................................................................. 190
VII-4-11 Device Monitoring ....................................................................... 192
VII-4-12 Firmware Upgrade ....................................................................... 193
VII-4-13 Advanced ..................................................................................... 194
VII-4-13-1 System Security .........................................................................................194
VII-4-13-2 Date & Time...............................................................................................194
VII-4-13-3 Google Maps .............................................................................................196
VII-4-13-4 SMS ............................................................................................................197
VII-5 Local Network .............................................................................199
VII-6 Local Settings ..............................................................................200
VII-6-1 Operation Mode .......................................................................... 200
VII-6-2 Network Settings ......................................................................... 202
VII-6-2-1 System Information ..................................................................................202
VII-6-2-2 Wireless Clients .........................................................................................205
VII-6-2-3 Wireless Monitor ......................................................................................206
VII-6-2-4 Log..............................................................................................................207
VII-6-3 Management................................................................................ 209
VII-6-3-1 Admin ........................................................................................................209
VII-6-3-2 Date and Time ...........................................................................................211
VII-6-3-3 Syslog Server Settings ...............................................................................213
VII-6-3-4 Syslog E-mail Settings ...............................................................................214
VII-6-3-5 I’m Here .....................................................................................................215
VII-6-4 Advanced ..................................................................................... 216
VII-6-4-1 LED Settings...............................................................................................216
VII-6-4-2 Update Firmware ......................................................................................217
VII-6-4-3 Save/Restore Settings...............................................................................218
VII-6-4-4 Factory Default..........................................................................................219
VII-6-4-5 Reboot .......................................................................................................220
VII-7 Toolbox .......................................................................................221
VII-7-1 Network Connectivity .................................................................. 222
VII-7-1-1 Ping ............................................................................................................222
VII-7-1-2 Trace Route ...............................................................................................223

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VII-7-1-3 IP Scan........................................................................................................224
VIII Appendix ...........................................................................225
VIII-1 Configuring your IP address........................................................225
VIII-1-1 Windows XP ................................................................................. 226
VIII-1-2 Windows Vista ..........................................................................................228
VIII-1-3 Windows 7.................................................................................................230
VIII-1-4 Windows 8.................................................................................................234
VIII-1-5 Mac ............................................................................................................238

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OVERVIEW
The Edimax Office 1-2-3 is a complete and expandable Wi-Fi system designed
to meet the needs of small to medium offices. With easy setup, friendly
operation user interface, super-fast wireless speed, an extensive feature set
and a practical, ceiling-mount design, it is ideal for modern business
environments –in working areas, meeting rooms, lobby, or open spaces.
Office 1-2-3 kit includes 3 pre-configured Access Points (expandable with
Office +1 AP to up to a total of 8 APs), each allowing a capacity of up to 100
simultaneous users. The kit can setup multiple SSIDs (up to 32) to suit
different user environments such as departmental groups or user groups. A
built-in RADIUS server provides additional verification with a scalable AP array
architecture, as well as a centralized management system for multiple access
points. Power over Ethernet (PoE) support allows for deployment flexibility
and extensive network options for company MIS departments and network
administrators.

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IQuick Summary & Reminder
1. You can find all supporting documents, video, and programs, we advise
you to upgrade to the latest firmware first:
http://office123.edimax.com
2. This is a Quick Install Guide. For complete user manual or QIG in other
languages, please check the included CD or visit the link below:
www.edimax.com/edimax_pro/download/Office1-2-3
3. During the initial power up, please wait 10 minutes for APs to
communicate with each other.
4. Download our IP Finder from the link below to search and find the
master AP for configurations.
www.edimax.com/edimax_pro/download/IPfinder
5. If you are unable to load IP Finder: Right-click on the IP Finder and
choose “Property”. Click Unblock on the bottom selection and click
“OK”.
6. The Office 1-2-3 will create 3 wireless network initially for each AP.
7. The default username and password are admin and 1234 respectively.
Changing password on the Master AP will also change the password of
the Slave APs.

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8. It is recommended that you use the default settings whenever
possible. Just add user accounts and the Wi-Fi passwords where
necessary.
9. It is recommended to use import and export list for simple
management of guest and office accounts.
10. When configuring, please check for a “Progress Circle”on the upper
right hand side of the page. Please wait until the progress circle is
finished before further configurations.
11. The RADIUS function used by Office network works directly with most
OS except Windows versions older than Win 8.0. For instructions on
setting up RADIUS function, please refer to the included A4 Sheet or
download “RADIUS Authentication for Office Network”from the link:
www.edimax.com/edimax_pro/download/Office1-2-3
12. This product supports multiple devices per login account.
13. Clicking Apply during any of the configuration will reboot the AP, which
takes time, it is recommended that you use Apply only after changing
all settings.
14. Should you connect to the guest network, open a browser to trigger
the login page. If no login page is shown, try entering
www.edimax.com.
15. A maximum of 128 Guest accounts and 256 Office accounts are
supported. Multiple logins (of the same account/password) are
accounted as using multiple accounts.
16. The frontdesk account is for creation of guest accounts only. It cannot
make changes to other settings.

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17. To connect Office 1-2-3 to your VLAN Network, Management VLAN ID
(under System Settings) must be configured to be the same as the one
on your switch. All the wireless SSID and LAN can only share one VLAN
ID. It is recommended to put the AP on the VLAN that can access both
LAN and Internet network. The Guest network in Office 1-2-3 can
prohibit guest accessing the Intranet network by IP filtering.
18. If you wish to add more APs to expand your office coverage, please
consult your representative and refer to the “Office +1 AP” package.

Product Information
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II Product Information
II-1 Package Contents
1
2
3
4
5
6
7
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1. Office 1-2-3 Access Point x 3
(1 Master, 2 Slaves)
2. Ceiling Mount Bracket x 3
3. T-Rail Mounting Kit & Screws
x 3
4. CD
5. Quick Installation Guide
6. Ethernet Cable x 3
7. Power Adapter
8. Ceiling Mount Screw Template
x 3
NOTE: One of the APs has a Master sticker while the other two have
Slave stickers, indicating their relationships.

Product Information
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II-2 System Requirements
-Existing cable/DSL modem & router.
-Existing PoE Switch connected to the router
-Computer with web browser for access point configuration
II-3 Hardware Overview
A
12V DC IN
12V DC port to connect the power adapter
B
LAN 1 (PoE)
LAN port with Power over Ethernet (PoE) IN
C
LAN 2
LAN port
D
Reset
Resets the device to factory default settings
A
B
C
D

Product Information
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II-4 LED Status
LED Color
LED Status
Description
Blue
On
The access point is on.
Flashing Slowly
Upgrading firmware.
Flashing Quickly
Resetting to factory defaults.
Amber
On
Starting up.
Flashing
Error.
Off
Off
The access point is off.
II-5 Reset
If you experience problems with your access point, you can reset the device
back to its factory settings. This resets all settings back to default.
1. Press and hold the reset button on the access point for at least 10
seconds then release the button.
NOTE: You may need to use a pin or similar sharp object to push the
reset button.
2. Wait for the access point to restart. The access point is ready for setup
when the LED is blue.

Click “Wizard”on the web interface to start the setup wizard:
1. Change the password for Administrator and Frontdesk account.
NOTE: The Frontdesk account is for creating guest accounts and
ticket printing only.
Once the change is made on the master, the slave’s username and
password will be changed also.
NOTE: You can change between master and slave modes at will by
clicking the current mode (outlined area below). It is, however, not
recommended except for the recovery of master AP.
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III Quick Setup
This quick setup is a guide to setting up your Office 1-2-3 high speed Wi-Fi
network. Please note that these sections can be revisited later on for further
configurations, but will serve as the basics of the system.
III-1 Initial Setup
The initial setup is a simple step-by-step process to start up the web user
interface. Please follow the steps below:
1. Connect your computer to the PoE Switch using an Ethernet cable.
2. Connect the 3 access points to the PoE Switch using Ethernet cables.
Please make sure the Ethernet cable is connected to the PoE port of the
access point as shown below:

Click “Wizard”on the web interface to start the setup wizard:
1. Change the password for Administrator and Frontdesk account.
NOTE: The Frontdesk account is for creating guest accounts and
ticket printing only.
Once the change is made on the master, the slave’s username and
password will be changed also.
NOTE: You can change between master and slave modes at will by
clicking the current mode (outlined area below). It is, however, not
recommended except for the recovery of master AP.
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NOTE: One of the APs has a Master sticker while the other two have
Slave stickers, indicating their relationships.
If you need to, remove the cap from the underside of the access point.
This creates extra space for your cables to pass through.

Click “Wizard”on the web interface to start the setup wizard:
1. Change the password for Administrator and Frontdesk account.
NOTE: The Frontdesk account is for creating guest accounts and
ticket printing only.
Once the change is made on the master, the slave’s username and
password will be changed also.
NOTE: You can change between master and slave modes at will by
clicking the current mode (outlined area below). It is, however, not
recommended except for the recovery of master AP.
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3. Please wait for 10 minutes for the APs to communicate between
themselves.
4. Download and Install the Edimax Cloud Discovery Tool (IP Finder) on
your computer from the link below:
www.edimax.com/edimax_pro/download/IPfinder

Click “Wizard”on the web interface to start the setup wizard:
1. Change the password for Administrator and Frontdesk account.
NOTE: The Frontdesk account is for creating guest accounts and
ticket printing only.
Once the change is made on the master, the slave’s username and
password will be changed also.
NOTE: You can change between master and slave modes at will by
clicking the current mode (outlined area below). It is, however, not
recommended except for the recovery of master AP.
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5. Open the “EdimaxCloudDiscoveryTool”:

Click “Wizard”on the web interface to start the setup wizard:
1. Change the password for Administrator and Frontdesk account.
NOTE: The Frontdesk account is for creating guest accounts and
ticket printing only.
Once the change is made on the master, the slave’s username and
password will be changed also.
NOTE: You can change between master and slave modes at will by
clicking the current mode (outlined area below). It is, however, not
recommended except for the recovery of master AP.
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Unable to open IP Finder Tool
If you were unable to open the IP Finder Tool, it may be because the
antivirus on your system is blocking it. To unblock, please see below:
1. Right-click on the IP Finder
tool and click “Properties”
2. Locate “Security”at the bottom of
the window. Click the Unblock
button.