EFI E-45 Installation and maintenance instructions

Color Controller E-45
Installation and Service Guide
A guide for service technicians
Replacement parts and specifications are subject to change.For a current parts list,
contact your authorized service/support center.

© 2018 Electronics For Imaging, Inc.
This documentation is protected by copyright, and all rights are reserved. No part of it may be reproduced or
transmitted in any form or by any means for any purpose without express prior written consent from Electronics For
Imaging, Inc. (“EFI”), except as expressly permitted herein. Information in this documentation is subject to change
without notice and does not represent a commitment on the part of EFI. The documentation is further covered by
Legal Notices distributed with this product. The documentation may be provided in conjunction with EFI Software
(“Software”) and any other EFI product described in the documentation. The Software is furnished under license and
may only be used or copied in accordance with the terms of the Software License Agreement, which can be found in
the “Legal Notices” distributed with this product.
January 19, 2018 45175672
*45175672*

List of Figures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Document conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
About the E-45 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
How the E-45 operates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Before you service the E-45 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Tools you will need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Installing Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
About the installation process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Checking the customer site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Printer readiness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Setting customer expectations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Unpacking the E-45. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Connecting the E-45 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
(Optional) Connecting the monitor, keyboard, mouse, and power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Connecting to the printer and the network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Starting the E-45 for the first time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Configuring a static IP address for the E-45 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Enabling the power synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Completing the installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Using the E-45 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Fiery Ticker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Printing E-45 pages from the monitor, keyboard, and mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Command WorkStation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
About Configure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Using the E-45 on Fiery QuickTouch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Overview of Fiery QuickTouch menu options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Quick Launch menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Quick options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Contents

4Installation and Service Guide: Color Controller E-45
Contents
Using the printer touch panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Main tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
PrintMe tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Job List tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Tools tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Scan tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Fiery tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Printable Info menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Using the Fiery desktop on the printer touch panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Network status LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Starting, shutting down, restarting, and rebooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Replacing parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
E-45 overview diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Accessing internal components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Shutting down the system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Opening the E-45 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Fiery QuickTouch display module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Removing and replacing boards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Printer interface board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Motherboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Motherboard replacement overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Removing the motherboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Replacing the motherboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Verifying new motherboard installation, and transferring options and BIOS information. . . . . . . . . . . . . . . . . . . . . . . . . 66
Replacing parts on the motherboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
DIMMs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Jumpers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Fan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Power supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Hard disk drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
DVD drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Restoring and verifying functionality after service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

5Installation and Service Guide: Color Controller E-45
Contents
Performing Backup and Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Backup recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
When backing up an existing E-45 installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Backing up the system configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Restoring the system configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Using Fiery System Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Using Fiery System Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Backup with Fiery System Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Restore with Fiery System Installer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Using bootable backup media to restore. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Platform Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Installing System Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
When you reinstall from the System Software DVDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Installing system software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
To install and verify the system software installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
System software installation error messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
System updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Preliminary on-site checkout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
Checking external connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
Checking internal components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
Inspecting the system. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
Error messages and conditions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Troubleshooting information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Job Error Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
System Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
Hardware features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Physical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
Networking and connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
Safety and emissions compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Safety approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
EMI/EMC approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121

6Installation and Service Guide: Color Controller E-45
Contents
Servicing the E-45 with furniture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122
Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123

Figure 1: Space requirement for the E-45 without optional furniture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Figure 2: Affixing the decal to the printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Figure 3: Front and connector panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Figure 4: Inside the front door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Figure 5: Straight-through and crossover Ethernet cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Figure 6: Printer and E-45 cable connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Figure 7: E-45 power switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Figure 8: E-45 power button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Figure 9: Power Synchronization switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Figure 10: Fiery Ticker status bar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Figure 11: Fiery QuickTouch touch panel features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Figure 12: Fiery QuickTouch Home screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Figure 13: Queue job list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Figure 14: Printed jobs list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Figure 15: Quick launch menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Figure 16: Quick options menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Figure 17: The printer touch panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Figure 18: Ethernet network port (upper RJ-45) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Figure 19: Front and connector panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Figure 20: Inside the front door. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Figure 21: Exploded view of components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Figure 22: Power and data cable connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Figure 23: Removing the left panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Figure 24: Removing the right panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Figure 25: Front bezel anchor screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Figure 26: Front bezel tabs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Figure 27: J352 connector on the printer interface board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Figure 28: Motherboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
List of Figures

8Installation and Service Guide: Color Controller E-45
List of Figures
Figure 29: CPU cooling assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Figure 30: Removing/replacing the CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Figure 31: Motherboard battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Figure 32: Removing/replacing the fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Figure 33: Removing/replacing the power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Figure 34: Removing/replacing the hard disk drive bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Figure 35: Removing/replacing the hard disk drive from/in the hard disk drive bracket . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Figure 36: Removing/replacing the DVD drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Figure 37: E-45 installed on the furniture. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122

Introduction
This document includes information about servicing the Color Controller E-45. In this document, the Color Controller E-
45 is referred to as “the E-45.”
Document conventions
Note: The NOTE format highlights important messages and additional information.
About the E-45
The E-45 adds computer connectivity and highly efficient PostScript and PCL printing ability to the Pro C9200 series (Pro
C9210/Pro C9200) printer.
With the E-45, customers can use the printer as a PostScript printer and scanner. Once it is connected to the printer through
the network, customers can print to the E-45 from supported client computers on the network.
The E-45 ships with software pre-installed so that customers can use it immediately. However, as part of servicing the E-
45, you may need to reinstall software.
How the E-45 operates
When a customer prints, the motherboard and printer interface board process image data. The printer interface board is a
custom board and allows the E-45 to communicate with the printer. The CPU controls the transfer of image data to and
from the motherboard and runs the PostScript interpreter. DIMMs hold image data during printing.
The interpreter rasterizes the page description file and compresses the image pattern into memory using compression
technology. The interpreter outputs the compressed raster data through the image frame buffer memory to the printer
interface board. The raster data is sent to the printer, which then renders the image on paper at maximum speed.
Before you service the E-45
Before you service the E-45, it is strongly recommended that you make sure that you have the required tools (page 10) and
carefully review all precautions.
Warning: The WARNING icon indicates a warning concerning operations which, if not performed correctly, may
lead to death or injury. To use the E-45 safely, always pay attention to WARNING icons and messages.
Caution:The CAUTION icon indicates a caution concerning operations which, if not performed correctly, may lead
to injury. To use the E-45 safely, always pay attention to CAUTION icons and messages.
Important: The IMPORTANT icon indicates operational requirements and restrictions. To operate the E-45
correctly and avoid damage to the E-45 or other property, always pay attention to IMPORTANT icons and messages.

10Installation and Service Guide: Color Controller E-45
Introduction
Also, keep in mind that the most common cause of a hardware problem is a faulty or loose connection. Before you replace
an expensive component, check internal and external connections (see page 46).
Tools you will need
To install or service the E-45, you will need the following tools and parts:
•ESD wrist grounding strap and antistatic mat
•Flathead screwdriver
•#0, #1, and #2 Phillips head screwdrivers
When servicing the Fiery QuickTouch, use a screwdriver with a magnetic tip.
•Needlenose pliers
•The E-45 documentation, including the customer media pack and any related service bulletins
Precautions
This section includes information about how to safely operate and service the E-45 and how to avoid damage to E-45
components.
Report shipping damage
If there is evidence of shipping damage, save the shipping boxes and damaged parts. Call the shipper immediately to file a
claim and notify your authorized service/support center.
Do not change an existing network
The E-45 is probably connected to an existing Local Area Network (LAN) based on Ethernet hardware. The network is the
link between the customer’s computer, existing laser printers, and other prepress equipment. Never disturb the LAN by
breaking or making a network connection, altering termination, installing or removing networking hardware or software,
or shutting down networked devices without the knowledge and express permission of the site administrator.
Do not assign an IP address to the E-45
Only the site administrator should assign an IP address to a network device, including the E-45. If you enter an incorrect IP
address for the E-45, errors may occur on connected devices.
Handling boards
When handling a printed circuit board, do not bend it. Hold it by opposing edges, rather than by the corners.
Handling the hard disk drive
To ensure that you do not damage the hard disk drive, do the following:
•Follow electrostatic discharge (ESD) precautions.
Important: Avoid touching magnetic tools to storage media such as hard disk drives. Contact between magnetic
tools and magnetic storage media may result in data corruption.

11Installation and Service Guide: Color Controller E-45
Introduction
•Keep magnets and magnetic-sensitive objects away from the hard disk drive.
•Do not loosen or remove the screws on the top of the hard disk drive. Doing so voids the warranty.
•Handle the hard disk drive by its sides and avoid touching the printed circuit board.
•Do not drop, jar, or bump the hard disk drive.
•Before you remove or install a hard disk drive, allow it to reach room temperature.
Avoid magnets
Keep magnets and magnetic-sensitive objects away from electronic components, especially the hard disk drive.
Avoid fan blades
Attention : ce produit contient des pièces mobiles dangereuses. Veuillez le maintenir à l'écart des pales de ventilateur lors
de sa maintenance.
Attenzione: questo prodotto include parti mobili pericolose. Mantenere la distanza dalle pale della ventola quando sono in
uso.
Warnung: Dieses Produkt verfügt über gefährliche Teile, die sich bewegen. Halten Sie bei der Instandhaltung Abstand zu
den sich bewegenden Ventilatorblättern.
Advertencia: Este producto contiene piezas móviles peligrosas. Cuando realice el mantenimiento de este producto,
manténgase alejado de aspas de ventilador en movimiento.
Waarschuwing: dit product bevat gevaarlijke bewegende delen. Blijf uit de buurt van bewegende ventilatorbladen bij het
uitvoeren van onderhoudswerkzaamheden aan dit product.
Aviso: este produto contém peças removíveis perigosas. Ao realizar a manutenção deste produto, mantenha-se longe das
lâminas removíveis do ventilador.
Use caution with sharp edges
The edges of some E-45 components are sharp.
Electrostatic discharge
When you work with electronic components, electrostatic discharge is a concern since it can destroy circuits, or damage
them, reducing their life span. The area around the printer is most likely not static-free, and electrostatic discharge could
occur.
Do the following to avoid damage due to electrostatic discharge:
•Work on a grounded antistatic mat.
•Wear an antistatic wristband, attached to the same location as the antistatic mat.
Warning: The E-45 contains hazardous moving parts. When servicing the E-45, keep away from moving fan blades.

12Installation and Service Guide: Color Controller E-45
Introduction
•Before you remove an electronic component from the shipping box, touch a metal area of the printer to discharge static
from your body.
•After you remove an electronic component from the shipping box, place it face up on a grounded antistatic surface.
•Leave electronic components in antistatic bags until you are ready to use them.
•Do not walk on carpet or vinyl while carrying an electronic component, unless it is in an antistatic bag.
•If you remove an electronic component from the printer, immediately place it in an antistatic bag.
The power cable
Observe the following guidelines:
•Only use the power cable that shipped with the E-45 or an appropriate replacement power cable. For replacement parts,
see your authorized service support center.
•Before you open the E-45, unplug the E-45.
•Keep the power cable away from foot traffic.
•Do not place objects on the power cable.
•Do not plug the E-45 into a 2-hole, ungrounded outlet by means of a 3-prong adapter.
•Do not plug the E-45 into a circuit connected to heating or refrigeration equipment (including a water dispenser).
•Do not plug the E-45 into a switchable outlet.
•Do not pull the cable to unplug the E-45. Instead, pull the plug.
•Do not tamper with or disable the power cable grounding plug.
•Do not use an extension cord.
Do not bring liquids near the E-45
If liquid spills on the E-45, immediately unplug the E-45.
Do not open the power supply
For more information about the power supply, see “Power supply” on page 77.
Do not open the hard disk drive
For more information about the hard disk drive, see “Hard disk drive” on page 79.

13Installation and Service Guide: Color Controller E-45
Introduction
Power supply cord notice
Lithium battery notice
Short circuit protection
Important: The power supply cord is used as the main disconnect device. Ensure that the power outlet is located/
installed near the equipment and is easily accessible.
Caution:There is a danger of explosion if the battery is replaced with an incorrect type. Replace a battery only with
the same type recommended by the manufacturer. Dispose of used batteries according to local regulations.
Warning: This product relies on the building’s installation for short-circuit (overcurrent) protection. Ensure that a
fuse or circuit breaker no larger than 120 VAC, 15A U.S. (240 VAC, 10A international) is used on the phase
conductors (all current-carrying conductors).

14Installation and Service Guide: Color Controller E-45
Installing Hardware
Installing Hardware
About the installation process
It is strongly recommended that you review this chapter before you install the E-45. Also keep in mind that installation
problems are easier to avoid and diagnose if you proceed from the component level to the system level, verifying
functionality at each step.
Since the E-45 is connected to the customer’s network, be sure to coordinate your installation schedule with the
administrator at the customer site. For information about network setup, refer the site administrator to
Configuration Guide, which is part of the user documentation set.
If necessary, you can change the default language of the E-45 set at the factory (see “To change the E-45 language” on
page 15).
Note: You can change the default language that is preinstalled at the factory using the Configure tool available through
Command WorkStation and WebTools. Start Configure, choose Fiery Server > Regional Settings. From the Server
Language list, select your language and then click Save. When an Alert dialog box appears, click Continue. It takes up to
15 minutes to change languages.
You can also change the default language using the Fiery Quick Touch menu. Select Quick Launch > Settings, and log in to
the server as admin. From the language drop-down list, select the your language, save the changes, and then reboot the
server. It takes up to 15 minutes to complete the language changes.
To install the E-45
1Check installation requirements and verify site conditions.
If possible, obtain verification that the network is operational (see page 15).
2Unpack the E-45 (see page 17).
3If applicable, connect the monitor, keyboard, mouse, and furniture to the E-45.
For more information on setting up the furniture, see the documentation that comes with the furniture kit.
4Connect the following cables (see page 18).
•Printer interface (Data Transfer Unit) cables
•Network cable (upper RJ-45)
•Crossover Ethernet cable (lower RJ-45)
5(Optional) If the E-45 requires a static IP address (for example, in a non-DHCP network environment), work with the
site administrator to configure a static IP address.
6Complete the installation (see page 27).
Remind site administrator to install current user software on client computers that print to the E-45 (see Printing and
Utilities, which are part of the user documentation set).

15Installation and Service Guide: Color Controller E-45
Installing Hardware
To change the E-45 language
1Access Configure (see page 30).
2In Configure, click Fiery Server > Regional Settings,
3In the Server Language drop-down list, select a language.
4Click Save.
5Click Continue, then click Reboot.
Wait until the E-45 reboots and becomes Idle. It may take up to 15 minutes to complete the system language change.
Checking the customer site
Before you install the E-45, check site conditions and inform the customer of any installation requirements.
Figure 1: Space requirement for the E-45 without optional furniture
Printer readiness
•Is the printer configured for use with the E-45? (For the proper settings, see the documentation that accompanies the
printer.)
120cm+(8in.)
2E-45
3 Connector panel
4Sidepanel
5 Fiery Quick Touch display panel
6 Front panel
1
3
4
122
1
36
6
5
Top vie w Le f t view

16Installation and Service Guide: Color Controller E-45
Installing Hardware
•Is space available near the printer for the E-45 and the optional furniture?
Make sure that adequate space is available for the E-45 and the furniture. Allow enough space at the connector panel
for the cables to route easily and at the side panel so that the E-45 does not interfere with use of or service to the printer
(such as clearing a paper jam). You may need to move the printer away from the wall so that the interface connectors
are accessible.
•Does the printer require service or adjustments?
Print the printer Test Page before you install the E-45.
If the image indicates that the printer needs adjustment, inform the customer. After getting approval, complete the
necessary printer service.
Power
•Is a dedicated, grounded electrical outlet for the E-45 available near the printer?
Locate the grounded electrical outlet that will supply power to the E-45. Do not run the E-45 and the printer on the
same circuit. If the customer has provided one, use a surge suppressor for the E-45.
Network
•Make sure that the network is available at the time set for installation.
•Verify with the network administrator that the network is functioning before you attach the E-45.
•Make sure that the configuration requirements specified in Configuration and Setup (which is part of the user
documentation set) have been met for remote computers and the network.
Setting customer expectations
When the site is ready, installation of the E-45 takes about one hour. Inform the customer of the following:
•Some nodes on the network may be unavailable for up to one hour.
•The printer may be unavailable for up to one hour.
•The network administrator must be available during the installation for network connectivity.
Equipment downtime and impact on the network can be minimized if the network administrator installs a network
connector for the E-45 and confirms network functionality with the connector in place before the date scheduled for the
E-45 installation.
•The network administrator must make a networked computer available during the installation. The appropriate
software must be installed in advance. Documentation for the networked computer and network operating software
should be available.

17Installation and Service Guide: Color Controller E-45
Installing Hardware
•The network administrator must install the user software shipped with the E-45 onto networked Windows and Mac OS
computers that print to the E-45 (user documentation is also included).
Note: This document covers hardware installation and service and provides general information about connecting the E-45
to the customer’s network. Network Setup and configuration information exceeds the scope of this document. For Network
Setup and configuration information, refer the network administrator to Configuration and Setup, which is part of the user
documentation set.
Unpacking the E-45
The E-45 is assembled and shipped from the factory with all necessary cables (except the network cable) and
documentation.
Before you unpack the E-45, it is strongly recommended that you review all “Precautions” on page 10 to avoid injury or
damage to the E-45.
•The E-45 weighs approximately 20Kg. Be careful when moving the device.
To unpack the E-45
It is strongly recommended that you save all packing materials in case you need them later (for example, if you discover
something is damaged and need to return it). Do not immediately discard packing materials.
1Open the box and remove the packing material.
Save the original boxes and packing material, in case you need to transport the E-45 at a later date.
2Remove the contents from the top container. Inspect the contents for visible damage.
3Set aside the remaining components from the top container.
4Remove the top container and any packing material.
5Carefully lift the E-45 out of the box.
If you notice shipping damage to any component, save the shipping container, in case the carrier needs to see it. Call the
carrier immediately to report the damage and file a claim.
6Give the media pack to the customer or network administrator.
Let the customer or network administrator know that in order to take full advantage of the E-45, the user software must
be installed on computers that will print to the E-45.

18Installation and Service Guide: Color Controller E-45
Installing Hardware
7Locate the EFI/Fiery decal in the shipping container and affix it to the printer as shown.
Figure 2: Affixing the decal to the printer
Connecting the E-45
You are now ready to make the following connections:
•(Optional) Keyboard, monitor, and mouse
•(Optional) Fiery NX Station furniture
Note: The Fiery NX Station furniture kit includes documentation for assembling the furniture.
•Power cable
•Network cable
•Printer interface (Data Transfer Unit) cables
•Crossover Ethernet cable (lower RJ-45)
1 EFI/Fiery decal
1

19Installation and Service Guide: Color Controller E-45
Installing Hardware
Figure 3: Front and connector panel
AFront panel BConnector panel
1 Fiery QuickTouch LCD 6 Power connector 12 Type A USB3 ports (x2)
2 Type A USB 3.0 ports (x3)
Note: Do not use the USB ports on the
Fiery QuickTouch for keyboard/mouse
connections for the service purpose.
7 Power switch
|: Power On
O: Power Off
13 Crossover Ethernet cable port
(Lower RJ-45)
8 Type A USB2 ports (x2) 14 Printer interface (Data Transfer
Unit) cable port A (Y, M)
3 Fiery QuickTouch reset button 9 Network port (Upper RJ-45) 15 Printer interface (Data Transfer
Unit) cable port B(C, K)
4 Power button 10 Display port (for optional
monitor)
16 OFF/ON switch for power
synchronization
ON: Down
OFF: Up
5 Front panel door 11 DVI port (for optional
monitor)
14
2
6
7
11
12
14
A B
3
5
10
13
15
16
89

20Installation and Service Guide: Color Controller E-45
Installing Hardware
Figure 4: Inside the front door
1 DVD drive (inside behind door)
2 Eject button (inside behind door)
1
2