
Other Legal rights
This limited warranty gives you specific legal rights, and you also may have other rights that vary from
state to state or country to country. Some places do not allow limitations on implied warranties or the
exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions
may not apply to you.Thank you for choosing EKSA. We hope you enjoy our product.Do you like the
purchase experience in our store? We d appreciate it if you can share your fair product review and
feedback.
If
y
ou
are
not
completely
satisf
ied,
please
reply
to
[email protected] or you can contact us via HongKong Customer Center: +852 6940 4955 (Mon to Fri 9:00 am- 6:30 pm, UTC+8 HKT)
India Customer Center: +91 84319 76061 (Mon to Sat IST 9:30 am-6:00 pm) so that we may a
ddress your concerns before you leave a product review.
Return the products. EKSA will, at our sole option, repair or replace (using new or refurbished
replacement parts) any defective parts within a reasonable period of time and free of charge.
parts) any defective parts within a reasonable period of time and free of charge.
9
Email
us
at
[email protected] with
faulty
products.
Please
attach
the
video
and
the
description
of
the
product.We could solve the problem with more details timely.Those who email with videos and
detailed descriptions will be awarded with 1 gift products.
Note
If you can’t connect the headset/headphones to your devices, please ask us for complete FAQ
guidance. You can find the solution finally.
Depending on your head/ear size/shape, it may be a little tight (feels like“on ear") for someone to
wear which is designed to avoid sound leakage. In case of that and to get both audio and wearing
comfort, please take off the headphone every 1~2 hours to get your ears relaxed and protect them
from the muggy environment in use.
Please follow us on Facebook @EKSA Global,Twitter, Instagram, and YouTube @EKSAtech for new
product release and promotion info.