Plantronics SAVI W440 - SAFETY BOOKLET User manual

Savi®W440
Wireless headset system
User Guide

Plantronics Savi User Guide
Welcome
Congratulations on purchasing your new Plantronics product. This user guide contains instructions for setting up and using your
Savi W440 (D100 USB Adapter + WH500 Headset) Wireless Headset System.
Please refer to the separate safety instructions for important product safety information prior to installation or use of the product.

Contents
Plantronics Savi User Guide
1 Package contents................................................................. 4
2 System features.................................................................... 5
3 Headset setup ...................................................................... 6
Installing the headset battery......................................... 6
Customise the headset.................................................. 6
Wearing the headset...................................................... 7
Fitting the headset with a headband ............................. 7
4 System setup ....................................................................... 8
Connecting the power supply........................................ 8
Docking and charging the headset................................ 8
Fitting the headset ......................................................... 8
Connecting the USB adapter to your PC ...................... 8
USB adapter indicator light ........................................... 9
5 Using your headset system................................................ 10
Powering up the headset............................................. 10
Talk time....................................................................... 10
Muting a headset during a call .................................... 10
Right ear headset button functions ............................. 10
Placing the headset in sleep mode.............................. 11
Headset tones.............................................................. 11
Battery life.................................................................... 11
Headset indicator light................................................. 11
Subscribing a headset ................................................. 11
Ending subscription ..................................................... 11
6 Making calls with your headset and PC ...................... 12
Software installation .................................................... 12
Making calls with your headset and PC ...................... 12
Softphone support....................................................... 12
Auto answer................................................................. 12
Conferencing up to three guest headsets ................... 13
7 Plantronics Control Panel ............................................ 14
Devices tab .................................................................. 14
Applications tab........................................................... 16
Preferences tab............................................................ 17
About tab ..................................................................... 17
8 Plantronics Update Manager....................................... 18
9 Troubleshooting and common questions .................... 19
10 Appendix...................................................................... 20
Left ear headset/Savi system button functions ........... 20
Right ear headset/Savi system button functions......... 21

Plantronics Savi User Guide 4
Savi W440 USB adapter and charger
USB adapter
1 Package contents
USB charging cable
Base power supply
Charger base
Savi WH500 headset
Battery
Headset
Fit kit with ear loops, ear tips and foam sleeve
Headbands

Plantronics Savi User Guide 5
Savi USB adapter features
Savi WH500 headset features
Subscription button
Indicator light
Indicator light
Microphone
Call control button
Volume and mute button
(press in to mute/unmute)
Headset (fitted with ear loop and ear tip)
2 System features

Plantronics Savi User Guide 6
3 Headset Setup
Installing the headset battery
Position the battery as shown on the headset and slide
into position until the battery snaps into place.
NOTE This product has a replaceable battery. Use only the
battery type supplied by Plantronics.
Customise the headset
The headset can be converted for wearing on the left or right ear
with either an earloop or headband.
Right ear loop configuration
1 Choose the size of ear loop that fits most comfortably.
Align the ear loop as shown and insert it onto the
headset.
90º
2 Rotate the ear loop up 90 degrees.
90º
3 Choose the size and style of ear tip that fits most
comfortably. Align the ear tip with the notch facing the
microphone as shown.
4 Press in to attach.
Left ear loop configuration
1 Choose the size of ear loop that fits most comfortably.
Align the ear loop as shown and insert it onto the
headset.
90º
2 Rotate the ear loop up 90 degrees.
90º
3 Choose the size and style of ear tip that fits most
comfortably. Align the ear tip with the notch facing the
microphone as shown.
4 Press in to attach.

Plantronics Savi User Guide 7
Wearing the headset
When you wear the headset, the microphone should rest as close
to your cheek as possible without touching. The microphone
can be adjusted inward by the pivoting earpiece to optimise the
position of the headset.
1 Slide the headset over and behind your ear and fit the
ear tip into your ear.
2 Place your index finger on the headset indicator light
and gently push it in towards your cheek. As the headset
is pushed in, you will feel soft clicks as the pivoting earpiece
moves the microphone close to your mouth.
Fitting the headset with a headband
The headset can be rotated for wearing on the left or right ear.
1 Hold the headband so it is aligned to receive the headset
as shown and insert the headset into the headband.
2 Rotate the headset up.
3 To optimise the position of the headset, push the
headset in so the microphone is close to your mouth.

Plantronics Savi User Guide 8
Connecting the power supply
1 Connect the base power supply into the power jack on
the charger base.
2 Connect the power supply to the outlet. The power
indicator light will be solid green.
Docking and charging the headset
1 Gently push the headset into the charging cradle. The
charging indicator light on the headset will flash white to
indicate that the headset battery is charging and will turn solid
white when fully charged.
2 Charge for at least 20 minutes prior to first use. A full
charge takes 3 hours.
Charging Indicator Light
CHARGING TIME
20 min .....................
Minimum charge
before first use
3 hours ...................
Full charge
Power Indicator Light
NOTE The USB charging cable can also be used to charge
the headset.
To successfully charge your headset with the USB cable,
the PC must be on and in an active state (not standby). The
charging time will vary according to the number of other
devices drawing power from the PC’s USB port(s).
Connecting the USB adapter to your PC
1 Insert the USB adapter into the USB Port on the PC. The
indicator light on the USB adapter will be solid red to indicate
the USB adapter is powered on and will turn solid green when
it finds the headset.
NOTE The headset may have to be charged before the USB
adapter can find it.
2 The USB adapter can be folded as shown.
IMPORTANT NOTE For best performance, it is
recommended that Windows is updated with Service Pack
levels listed below:
Microsoft Windows® XP Service Pack 3 (SP3) or later
Microsoft Windows Vista® Service Pack 1 (SP1) or later
Loading software
1Load Plantronics software by visiting
plantronics.com/software and click on the download
button.
4 System setup

Plantronics Savi User Guide 9
USB adapter indicator light
USB adapter status USB indicator light
Headset subscribed, no activity Solid green
Headset in talk mode Flashes green
Headset muted Flashes red
Incoming call Flashes red and yellow
Headset not subscribed Solid red
USB adapter subscription mode Flashes green and red
USB adapter conference subscription Flashes green and yellow
On a conference call with one or more guest headsets subscribed Flashes yellow

Plantronics Savi User Guide 10
Powering up the headset
If the headset battery is charged and connected to the headset,
the headset is automatically on.
Talk time
With a single full charge, the Savi W440 will provide up to 7 hours
of talk time. Talk time will be reduced when operating in wideband
mode and/or if the headset is used consistently at a far distance
from the adapter. The battery can be replaced, even mid-call,
essentially giving unlimited talk time.
Muting a headset during a call
To mute/unmute the call, press the volume/mute button in. The
USB adapter light will flash red when the headset is muted.
When mute is activated, you will hear three high tones. When
unmuted, you will hear three low tones.
After the Plantronics software is loaded, the mute tones can be
turned off by going to Start > Programs > Plantronics Control
Panel > Devices > Device Settings > Headset – Mute Tone.
5 Using your headset system
Call control button
Indicator light
Volume and mute button
Right ear headset button functions
This table shows the headset button functions when you are
wearing the headset on the right ear. If you wear the headset
on the left ear, the volume button presses are opposite. See the
appendix for a left ear headset button functions table.
Function Type of press Tones/Lights
Place, answer or end
calls
Short press call control button 1 mid-tone
USB adapter flashes green when headset in use
Increase volume Short press volume up 1 tone with pitch increase
Decrease volume Short press volume down 1 tone with pitch decrease
Flash between calls While on a call, long press volume up or down (at least 1½ sec.) 1 mid-tone
Mute/unmute headset While on a call, press the volume/mute button in USB adapter flashes red when muted
3 high tones when muted
3 low tones when unmuted
Low battery warning Idle: 1 low tone/15 secs
On call: 3 low tones
For your safety, do not use headset at high volumes for
extended periods of time. Doing so can cause hearing
loss. Always listen at moderate levels. For more information
on headsets and hearing, visit:
plantronics.com/healthandsafety.