Elavon Hypercom T4200 Series User manual

Hypercom®T4200 Series
Lodging Quickstay Application
Quick Reference Guide

Lodging Quickstay Application
Quick Reference Guide
Check-In
> Swipe card or input account # and
press [ENTER]
> If prompted, input last 4 digits of
account # and press [ENTER]
> If prompted, input expiration date
(MMYY) and press [ENTER]
> Input dollar amount and press [ENTER]
> Terminal will prompt to input
check‐out date:
> Input date (MMDDYY) and press
[ENTER]
or
> Press [ENTER] for current date
> Print customer receipt? [YES/NO]
Sale
No Show, Ret/Rest, Delayed Charged or
Card Deposit
>Press [ENTER]
>Select [TRANSACTION]
>Select [SALE]
>Swipe card or input account # and
press [ENTER]
>If prompted, input last 4 digits of
account # and press [ENTER]
>If prompted, input expiration date
(MMYY) and press [ENTER]
>Input dollar amount and press [ENTER]
Terminal displays:
No Show
Retail/Restaurant
Delayed Charge
Card Deposit
>Select the charge type(s) and
press [ENTER]
>If prompted, input the
check-in/out date:
• Input date (MMDDYY) and
press [ENTER]
or
• Press [ENTER] for current date
>Print customer receipt? [YES/NO]
Reports
> Press [REPORTS]
Terminal displays:
Audit
Summary
> Select the appropriate option
Terminal displays:
All
Financial
Non‐Lodging
Check‐In
Check‐Out
> Select the appropriate option
> Terminal will then print the
selected report

Find
> Press [FIND]
Terminal displays:
Invoice #
Room #
> Select the appropriate option
> Input the invoice # or room # and
press [ENTER]
Terminal displays the requested
transaction:
“INV # NNNNNN”
“Trans type”
“Amt $0.00”
> From this point, you can Reprint or
Void the transaction
Settlement
Press [SETTLE]
> Input password and press [ENTER]
Terminal displays:
Sales Total $xx.xx
Correct?
> Select appropriate option [YES/NO]
Terminal displays:
Refund Total $xx.xx
Correct?
> Select appropriate option [YES/NO]
> Terminal will settle and print a
settlement report
Batch Review
> Press [ENTER]
> Select [BATCH]
> Select [REVIEW]
Terminal displays:
All
Lodging
Check‐In
Check‐Out
> Select the appropriate option
Terminal displays the transactions
requested:
“INV # NNNNNN”
“Trans type”
“Amt $0.00”
> From this point, you can Reprint or
Void the transaction
Totals
> Press [ENTER]
> Select [BATCH]
> Select [TOTAL]
Terminal displays:
SALES
XX ITEMS $X.XX
REFUND
XX ITEMS $X.XX
> Press [ENTER] to display the totals for
each card type
> Scroll through the totals by pressing
[ENTER] to move forward and [CLEAR]
to move backward
VOID
> Press [ENTER]
> Select [TRANSACTION]
> Scroll to [VOID] and select it
Terminal displays:
Last
Invoice
> Select appropriate option
> Input invoice # and press [ENTER]
Terminal displays:
xxxxxx $x.xx
CORRECT ? YES OR NO
> Select appropriate option [YES/NO]
> Print customer receipt? [YES/NO]

Hypercom®seireS0024T
Reprint
> Press [REPORTS]
Terminal displays:
Audit
Summary
Reprint
> Select [REPRINT]
Terminal displays:
Last
Invoice
> Select the appropriate option
> Input the invoice # and press [ENTER],
if prompted
Terminal displays:
Customer Copy
Merchant Copy
> Select the appropriate option and
press [ENTER]
Authorization Only
> Press [ENTER]
> Select [TRANSATION]
> Scroll to [AUTH ONLY] and select it
> Swipe card or input account # and
press [ENTER]
> If prompted, input last 4 digits of
account # and press [ENTER]
> If prompted, input expiration date
(MMYY) and press [ENTER]
> Input $ amount and press [ENTER]
> Print customer receipt? [YES/NO]
Offline
NOTE: Terminal will prompt to input the
authorization # that you have previously
obtained either through the terminal or
by telephone authorization
Offline Check‐Ins must be Checked‐Out
through the offline key
Offline Check-In
> Select [FORCE CHKIN]
or
> Press [ENTER]
> Select [TRANSACTION]
> Scroll to [OFFLINE] and select it
> Select [CHECK‐IN]
> Swipe card or input account # and
press [ENTER]
> If prompted, input last 4 digits of
account # and press [ENTER]
> If prompted, input expiration date
(MMYY) and press [ENTER]
> Input $ amount and press [ENTER]
> Terminal will prompt to input check‐in
date:
• Input date (MMDDYY) and press
[ENTER]
or
• Press [ENTER] for current date
> Terminal will prompt to input
check‐out date:
• Input date (MMDDYY) and press
[ENTER]
or
• Press [ENTER] for current date
Terminal displays:
Enter Room Number
> Input Room Number and press [ENTER]
> Input the approval code and
press [ENTER]
> Print customer receipt? [YES/NO]

Hypercom®T4200 Series
Offline Check-Out
> Press [FORCE CKOUT]
or
> Press [ENTER]
> Select [TRANSACTION]
> Scroll to [OFFLINE] and select it
> Select [CHECK‐OUT]
Terminal displays:
Invoice #
Room #
> Select appropriate option
> Input invoice # or room # and
press [ENTER]
> Terminal displays info; Press select
to Check‐Out
> Terminal will prompt to input
check‐out date:
• Input date (MMDDYY) and press
[ENTER]
or
• Press [ENTER] for current date
> Input $ amount and press [Enter]
Terminal displays:
Same Card
New Card
> Select appropriate action
> Follow prompts
> Print customer receipt? [YES/NO]
Offline - Sale
> Press [ENTER]
> Select [TRANSACTION]
> Scroll to [OFFLINE] and select it
> Select [Sale]
> Swipe card or input account # and
press [ENTER]
> If prompted, input last 4 digits of
account # and press [ENTER]
> If prompted, input expiration date
(MMYY) and press [ENTER]
> Input $ amount and press [ENTER]
> Input the approval code and
press [ENTER]
Terminal displays:
No Show
Retail/Restaurant
Delayed Charge
Card Deposit
> Select the charge type(s) and
press [ENTER]
> If prompted, input the check‐ out date:
• Input date (MMDDYY) and press
[ENTER]
or
• Press [ENTER] for current date
> Input $ amount and press [Enter]
> If prompted, input the room # and
press [ENTER]
> Print customer receipt? [YES/NO]
Refund
> Press [ENTER]
> Select [TRANSACTION]
> Scroll to [Refund] and select it
> Swipe card or input account # and
press [ENTER]
> If prompted, input last 4 digits of
account # and press [ENTER]
> If prompted, input expiration date
(MMYY) and press [ENTER]
> Input $ amount and press [ENTER]
Terminal displays:
No Show
Retail/Restaurant
Delayed Charge
Card Deposit
> Select the refund type
> Print customer receipt? [YES/NO]

LOD-QRG-1291-US Rev0210 ©2010 Elavon Inc
MerchantConnect is your one-stop destination for online
customer service. It contains everything you need to manage
your electronic payment activity:
My Account
Manage your account online. View statements, view or
update your pro�le, request new products and track equipment
shipments.
My Reports
Provides you with timely and secure accounting information
such as deposit summaries, transaction activity, chargeback and
retrieval status and more.
Support
Find resource information about transaction processing, industry
mandates, product support and practical tips to help improve
your bottom line.
Getting Started Is:
Fast, Easy, Secure And Free!
Go to www.MerchantConnect.com
MerchantConnect
The Online Window To Your Payment
Processing Account