Elavon Hypercom T4200Series User manual

Hypercom®T4200 Series
Lodging Application
Quick Reference Guide

Lodging Application
Quick Reference Guide
Check-In
>Select Check-In
OR
>Swipe card or input account # and
press [Enter]
>If prompted, input last 4 digits of
account # and press [Enter]
>If prompted, input expiration date
(MMYY) and press [Enter]
>Input $ amount and press [Enter]
>Terminal will prompt to input
check-in date:
•Input date (MMDDYY) and
press [Enter]
or
• Press [Enter] for current date
>Terminal will prompt to input
check-out date:
• Input date (MMDDYY) and
press [Enter]
or
• Press [Enter] for current date
Terminal displays:
Enter Room Number
>Input Room Number and press [Enter]
>Print customer receipt? [YES/NO]
Check-Out
>Select Check-Out
Terminal Displays:
Invoice #
Room #
>Select appropriate option
>Input Invoice # or Room # and
press [Enter]
>Terminal displays info; Press Select
to Check-out
>If prompted enter Check-out date and
press [Enter]
>Enter amount and press [Enter]
Terminal displays:
Same Card
New Card
>Select appropriate action
>Follow prompts
>Print customer receipt? [YES/NO]

Update
Allows you to change the check-in,
check-out or room
>Press [Enter]
>Select [Transaction]
>Scroll to [Update] and select it
Terminal Displays:
Invoice #
Room #
>Select appropriate option
>Input invoice # or room # and
press [Enter]
>Terminal displays info; Press select
to Update
>Input the appropriate information when
prompted and press [Enter] or
Press [Enter] to keep the original
information
Sale
Non-lodging transaction intended for
supplemental charges
>Press [Enter]
>Select [Transaction]
>Select [Sale]
>Swipe card or input account # and
press [Enter]
>If prompted, input last 4 digits of
account # and press [Enter]
>If prompted, input expiration date
(MMYY) and press [Enter]
>Input $ amount and press [Enter]
Terminal displays:
No Show
Retail/Restaurant
Delayed Charge
Card Deposit
>Select the charge type(s) and
press [Enter]
>If prompted, input the check- out date:
•Input date (MMDDYY) and
press [Enter]
or
•Press [Enter] for current date
>If prompted, input the room # and
press [Enter]
>Print customer receipt? [YES/NO]
Offline
NOTE: Terminal will prompt to input the
authorization # that you have previously
obtained either through the terminal or by
telephone authorization
Offline Check-Ins must be Checked-Out
through the offline key
Offline - Check In
>Select [Force ChkIn]
OR
>Press [Enter]
>Select [Transaction]
>Scroll to [Offline] and select it
>Select [Check-In]
>Swipe card or input account # and
press [Enter]
>If prompted, input last 4 digits of
account # and press [Enter]
>If prompted, input expiration date
(MMYY) and press [Enter]
>Input $ amount and press [Enter]
>Terminal will prompt to input
check-in date:
•Input date (MMDDYY) and
press [Enter]
or
•Press [Enter] for current date
>Terminal will prompt to input
check-out date:

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•Input date (MMDDYY) and
press [Enter]
or
•Press [Enter] for current date
Terminal displays:
Enter Room Number
>Input Room Number and press [Enter]
>Input the approval code and press
[Enter]
>Print customer receipt? [YES/NO]
Offline - Check Out
>Press [Force CkOut]
OR
>Press [Enter]
>Select [Transaction]
>Scroll to [Offline] and select it
>Select [Check-Out]
Terminal displays:
Invoice #
Room #
>Select appropriate option
>Input invoice # or room # and
press [Enter]
>Terminal displays info; Press select
to Check-Out
>Terminal will prompt to input
check-out date:
•Input date (MMDDYY) and
press [Enter]
or
•Press [Enter] for current date
>Input $ amount and press [Enter]
Terminal displays:
Same Card
New Card
>Select appropriate action
>Follow prompts
>Print customer receipt? [YES/NO]
Offline - Sale
>Press [Enter]
>Select [Transaction]
>Scroll to [Offline] and select it
>Select [Sale]
>Swipe card or input account # and
press [Enter]
>If prompted, input last 4 digits of
account # and press [Enter]
>If prompted, input expiration
date (MMYY) and press [Enter]
>Input $ amount and press [Enter]
>Input the approval code and
press [Enter]
Terminal displays:
No Show
Retail/Restaurant
Delayed Charge
Card Deposit
>Select the charge type(s) and
press [Enter]
>If prompted, input the check- out date:
•Input date (MMDDYY) and
press [Enter]
or
•Press [Enter] for current date
>If prompted, input the room # and
press [Enter]
>Print customer receipt? [YES/NO]

Hypercom®T4200 Series
Reports
>Press [REPORTS]
Terminal displays:
Audit
Summary
>Select the appropriate option
Terminal displays:
All
Financial
Non-Lodging
Check-In
Check-Out
>Select the appropriate option
>Terminal will then print the
selected report
Find
>Press [FIND]
Terminal displays:
Invoice #
Room #
>Select the appropriate option
>Input the invoice # or room # and
press [Enter]
Terminal displays the requested
transaction:
“INV # NNNNNN”
“Trans type”
“Amt $0.00”
>From this point, you can Reprint or
Void the transaction
Settlement
>Press [SETTLE]
>Input password and press [Enter]
Terminal Displays:
Sales Total $xx.xx
Correct?
>Select appropriate option [YES/NO]
Terminal displays:
Refund Total $xx.xx
Correct?
>Select appropriate option [YES/NO]
>Terminal will settle and print a
settlement report
Totals
>Press [Enter]
> Select [Batch]
>Select [Total]
Terminal displays:
SALES
XXITEMS $X.XX
REFUND
XXITEMS $X.XX
>Press [Enter] to display the totals for
each card type
>Scroll through the totals by pressing
[Enter] to move forward and [CLEAR] to
move backward
Batch Review
>Press [Enter]
>Select [Batch]
> Select [Review]
Terminal displays:
All
Lodging
Check-In
Check-Out
>Select the appropriate option
Terminal displays the transactions
requested:
“INV # NNNNNN”
“Trans type”
“Amt $0.00”
>From this point, you can Reprint or
Void the transaction
Void
>Press [Enter]
>Select [Transaction]
>Scroll to [Void] and select it

LDG-QRG-1292-US Rev0210 ©2010 Elavon Inc
Terminal displays:
Last
Invoice
>Select appropriate option
>Input invoice # and press [Enter],
if prompted
Terminal displays:
xxxxxx $x.xx
CORRECT? YES OR NO
>Select appropriate option [YES/NO]
>Print customer receipt? [YES/NO]
Reprint
>Press [REPORTS]
Terminal displays:
Audit
Summary
Reprint
>Select [Reprint]
Terminal displays:
Last
Invoice
>Select the appropriate option
>Input the invoice # and press [Enter],
if prompted
Terminal displays:
Customer Copy
Merchant Copy
>Select the appropriate option and
receipt will print
Authorization Only
>Press [Enter]
>Select [Transaction]
>Scroll to [Auth Only] and select it
>Swipe card or input account # and
press [Enter]
>If prompted, input last 4 digits of
account # and press [Enter]
>If prompted, input expiration date
(MMYY) and press [Enter]
>Input $ amount and press [Enter]
>Print customer receipt? [YES/NO]
Incremental Authorization
Due to extended stay or additional
room charges
>Press [Incremental]
Terminal Displays:
Invoice #
Room #
>Select appropriate option
>Input invoice # or room # and
press [Enter]
>Terminal displays info; Press select
to Increment
>Input $ amount and press [Enter]
>Print customer receipt? [YES/NO]
Refund
>Press [Enter]
>Select [Transaction]
>Scroll to [Refund] and select it
>Swipe card or input account # and
press [Enter]
> If prompted, input last 4 digits of
account # and press [Enter]
> If prompted, input expiration date
(MMYY) and press [Enter]
> Input $ amount and press [Enter]
Terminal displays:
No Show
Retail/Restaurant
Delayed Charge
Card Deposit
> Select the refund type
> Print customer receipt? [YES/NO]