IDTECH VP6800 User manual

ID TECH®
10721 Walker Street Cypress, CA 90630
[phone]
www.idtechproducts.com [e-mail]
VP6800® User Manual
80159500-001 Rev R
30 June 2020

ID TECH VP6800 User Manual
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Copyright © 2020 ID TECH. All rights reserved.
This document, as well as the software and hardware described in it, is furnished under license and
may be used or copied online in accordance with the terms of such license. The content of this
document is furnished for information use only, is subject to change without notice, and should not
be construed as a commitment by ID TECH®. While every effort has been made to ensure the
accuracy of the information provided, ID TECH assumes no responsibility or liability for any
unintentional errors or inaccuracies that may appear in this document. Except as permitted by such
license, no part of this publication may be reproduced or transmitted by electronic, mechanical,
recording, or otherwise, or translated into any language form without the express written consent of
ID TECH.
ID TECH and ViVOpay® are trademarks or registered trademarks of ID TECH.
Warranty Disclaimer
The services and hardware are provided "as is" and "as-available" and the use of the services and
hardware are at its own risk. ID TECH does not make, and hereby disclaims, any and all other express
or implied warranties, including, but not limited to, warranties of merchantability, fitness for a
particular purpose, title, and any warranties arising from a course of dealing, usage, or trade practice.
ID TECH does not warrant that the services or hardware will be uninterrupted, error-free, or
completely secure.

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FCC warning statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this
device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
The user manual for an intentional or unintentional radiator shall caution the user that changes, or
modifications not expressly approved by the party responsible for compliance could void the user’s authority to
operate the equipment.
Note: The grantee is not responsible for any changes or modifications not expressly approved by the party
responsible for compliance. Such modifications could void the user’s authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of
the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and the receiver.
•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
•Consult the dealer or an experienced radio/TV technician for help.
This device complies with FCC RF radiation exposure limits set forth for an uncontrolled environment.
The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other
antenna or transmitter and must be installed to provide a separation distance of at least 20cm from all persons.
Cautions and Warnings
Caution:
Use standard USB 5V power source for USB operation. Use approved
power source for RS-232 operation. Device contains a lithium battery. Approved
temperature range for storage: -40℃to +80℃. Disposal: Contact your local
recycling center.
Warning: Avoid close proximity to radio transmitters, which may reduce the
capabilities of the reader.

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Table of Contents
1. OVERVIEW...........................................................................................................................................................................................5
1.1. Integration Location..............................................................................................................................................................5
1.2. Integration Options...............................................................................................................................................................5
1.3. Encryption................................................................................................................................................................................5
2. FEATURES ...........................................................................................................................................................................................6
3. SPECIFICATIONS................................................................................................................................................................................7
3.1. LED Display..............................................................................................................................................................................7
4. AGENCY APPROVALS AND COMPLIANCES ...............................................................................................................................8
5. COMMUNICATIONS ..........................................................................................................................................................................9
5.1. Audio Support.........................................................................................................................................................................9
6. CABLE................................................................................................................................................................................................. 10
7. BASIC OPERATION .........................................................................................................................................................................11
8. INSTALLATION.................................................................................................................................................................................11
8.1. Parts List for Development .............................................................................................................................................11
8.2. Reader Installation .............................................................................................................................................................12
8.3. Connecting Cable and Power ..........................................................................................................................................13
8.4. Bluetooth Connection ....................................................................................................................................................... 13
9. VP6800 CONFIGURATION SETTINGS ......................................................................................................................................14
9.1. Configuring Ethernet Settings ........................................................................................................................................14
9.1.1. Setting the Device IP...........................................................................................................................................................................................14
9.1.2. Setting the Remote IP........................................................................................................................................................................................15
9.2. Configuring Wi-Fi Settings...............................................................................................................................................16
9.2.1. Setting the Device IP...........................................................................................................................................................................................16
9.2.2. Setting the Remote IP........................................................................................................................................................................................16
9.2.3. Setting the SSID and Password ..................................................................................................................................................................17
9.3. Configuring BLE Settings.................................................................................................................................................. 17
9.3.1. Selecting Wi-Fi or Bluetooth..........................................................................................................................................................................17
9.4. Activate Removal Sensor ................................................................................................................................................. 18
9.4.1. Changing the Default Passwords ..............................................................................................................................................................18
9.4.2. Demo Units and Removal Detection........................................................................................................................................................19
9.4.3. Deactivating Removal Detection................................................................................................................................................................20
10. DEVICE STATE AND UI................................................................................................................................................................ 21
11. SECURITY GUIDE ..........................................................................................................................................................................21
12. DECOMMISSIONING SRED DEVICES......................................................................................................................................21
13. TROUBLESHOOTING...................................................................................................................................................................21
14. FIRMWARE REFERENCE ........................................................................................................................................................... 22
15. SOFTWARE DEVELOPMENT SUPPORT ................................................................................................................................ 22
16. UPDATING VP6800 FIRMWARE..............................................................................................................................................23
17. APPENDIX A: POWER OVER ETHERNET SPLITTER ..........................................................................................................26
17.1. ID TECH POE Splitter.......................................................................................................................................................26
18. APPENDIX B: SUPPORTED MICRO SD CARDS....................................................................................................................26

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1. Overview
The all-new VP6800 by ID TECH is a state-of-the-art, 3-in-1, PCI PTS 5.x certified unattended
payment device that can accept magstripe, chip card (EMV), and/or NFC/contactless payments. The
unit features a 4.3-inch high-luminosity color touchscreen display capable of supporting PIN-on-
glass transactions and can also display video advertisements when it is not being used for menu
displays or customer interactions.
The VP6800 accepts all of today’s most popular payment methods, including those based on digital
wallet technology, including Apple Pay, Android Pay, and Samsung Pay, along with support for loyalty
technologies such as Apple Pay VAS and Google Pay SmartTap. The VP6800 is suitable for payment
solutions involving:
•Transportation
•Vending
•Parking
•Quick Service Restaurants
•POS Kiosks
1.1. Integration Location
The VP6800 is the next generation vending payment peripheral in the popular ID TECH Vending line
(including Vendi and VP6300) of unattended contactless payment hardware. This device is intended
to be deployed on unattended kiosks, parking systems, and vending machines that support a variety
of different payment methods, digital advertising, and guidance using visual payment prompts.
1.2. Integration Options
ID TECH provides a feature-rich Universal SDK to aid rapid development of external (non-device-
resident) payment applications that talk to the VP6800. The Universal SDK is available for the C#
language on Windows and comes with sample code for demo apps. To obtain the SDK and other
useful utilities, demos, and downloads for the VP6800, be sure to check the Downloads link on the ID
TECH public Knowledge Base (no registration required).
1.3. Encryption
The VP6800 supports industry-standard Triple DES or AES encryption technology, with DUKPT-
based key management (per ANSI X.9-24). Encryption can be configured to occur with a PIN variant
key, or Data variant, as desired. ID TECH operates a certified Key Injection Facility, capable of injecting
your unit(s) with any required keys. Remote Key Injection (RKI) is also available. Consult your ID TECH
representative to learn about all available options involving key injection.
As a PCI-validated SRED device, the VP6800 conducts periodic self-checks and incorporates tamper
detection features which, if triggered, cause automatic zeroization of sensitive data and keys.
Because of its SRED features, the VP6800 is fully capable of being incorporated into a P2PE certified
solution.

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2. Features
•4.3-inch color digital display (480 x 272 pixels)
•Supports PIN on glass
•Concealed contactless antenna
•PCI PTS 5.x certified with SRED validation
•Connectivity interface – RS-232, USB 2.0 via micro-USB, Ethernet 10/100M1, and optional
Wi-Fi/BLE
•3.5mm audio jack
•Optional camera or 2D scanner
•Supports EVA standard external mounting
•Support for contactless loyalty protocols (Apple Pay VAS, Google Pay SmartTap)
•Contactless payments (Apple Pay, Google Pay, Samsung Pay)
•Supports the latest EMV Contactless L2 kernels: AMEX, Discover, Interac, JCB, Mastercard,
Visa & Union Pay
•Environmental certifications (RoHS, REACH, RED)
•Encryption support (TDES, AES, DUKPT)
•Remote Key Injection Support (PCI validated)
•Firmware upgradeable in the field
1Note: the VP6800 must be power-cycled to switch between 10M and 100M.

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3. Specifications
Hardware
MTBF
300,000 POH
Transmitter Frequency
13.56 MHz +/- 0.01%
Transmitter Modulation
ISO 14443-2 Type A, Type B and FeliCa
ISO 18092 Peer-to-Peer
iMXRT1052 (video): 32MB SDRM, 128MB NAND
flash
0 to 4 cm
2 SAM slots, microSD
Main: 8MB flash
iMXRT1052 (video): 32MB SDRM, 128MB NAND
flash
2 SAM slots, microSD
Physical
Length
140 mm
Width
95 mm
Depth
52.1 mm
Environmental
Operating Temperature
-25° C to 70° C (-13° F to 158° F), max change of
10° C per hour
Storage Temperature
-40° C to 80° C (-40° F to 176° F)
Operating Humidity
up to 95% non-condensing
Storage Humidity
10% to 90% non-condensing, duration 3 months
Operating Environment
Water resistant for indoor and outdoor use
IK Rating
IK 08
IP Rating
IP 65
Conformal coating of ICC slot
Electrical
Input Power
+5VDC 2A, 3.5W (RS-232 requires external power
supply)
Screen
Dimensions, pixels
480 (height) x 272 (width)
Luminance/brightness
600 cd/m2
Touch Interface Type
Capacitive
Brightness
700 nits (max)
Video
20 fps (motion JPEG)
Camera
Pixels
5 MP
Camera Resolution
256x256
3.1. LED Display
Note that there are small LED lights beside the main digital display used during a contactless
transaction. Contactless LED lights also appear on the digital display during a transaction.

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4. Agency Approvals and Compliances
•CE (EN55022/EN55024, Class- B)
•FCC (Part 15, Class-B)
•MIC (Japan)
•REACH
•RoHS (DIRECTIVE 2011/65/EU)
•Telec (Japan)
•UL
•EMV Contact L1 & L2
•EMV Contactless L1
•EMV Contactless L2s:
oAmex
oDiscover
oInterac
oJCB
oMasterCard
oUPI
oVisa

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5. Communications
The VP6800 can communicate with a host via serial (RS-232), Wi-Fi, Bluetooth, USB, or Ethernet
connections. The diagram below illustrates the layout of various ports.
5.1. Audio Support
While the VP6800 does not have an internal speaker, it can host 16mb .WAV files and connect to an
external speaker via the 3.5mm audio jack.

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6. Cable
The VP6800 uses a serial port to USB +RS-232+RS-232 cable. The cable connectors follow the
schematic illustrated below.
Note: For development purposes, ID TECH can supply a serial port interface cable that supports RS-
232 or USB. If you wish to develop your own cable, ID TECH uses a JST PADP-12v-1-S housing with
JST-SPH-002T-P0.5L crimp terminals. See the schematic above for pin outs.

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7. Basic Operation
When powered on, the VP6800 boots automatically and illuminates within about five seconds. For
development purposes, use cable P/N 80159217-001. Plug the 12-pin Molex connector into the back
of the VP6800, and supply 5VDC 2A power (via cannon connector at the powered DB9 connection)
using an ID TECH P/N AC0005R-24 or equivalent power supply. Optionally also connect a standard
Ethernet cable between the RJ45 ports on the back of the VP6800 and the network port of the host
system.
8. Installation
The sections below describe VP6800 installation.
8.1. Parts List for Development
Verify that you have the following hardware for the installation of the VP6800:
•Cable 80159217-001

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8.2. Reader Installation
Mount the unit according to the drawings shown, with #8-32 studs spaced 65mm apart horizontally
and 67mm vertically.
For safety reasons, make sure to mount the VP6800 at a height no greater than two meters from the
floor.
Note: When installing the VP6800, make sure to tighten the mounting studs enough to
depress the removal sensor. If the sensor is not depressed, the unit will prevent Get PIN or
Get MSR operations.

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8.3. Connecting Cable and Power
1. When developing for the VP6800, connect the power supply to the RS-232 interface.
2. Connect the RS-233 interface to PC serial port.
Or connect Ethernet interface.
3. Connect the +5VDC power supply to the barrel receptacle on the RS-232 cable. Plug the unit
into an AC outlet and verify that the VP6800 lights up.
8.4. Bluetooth Connection
When using Bluetooth communication with the host, follow these steps:
1. Search for Bluetooth name of VP6800 on the mobile host.
2. Select Pairing.

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3. The VP6800 will display a window with a random passkey:
9. VP6800 Configuration Settings
Setting up the VP6800 requires users to enter the main menu each time they enter a sub-menu,
even if they do not save any setting changes.
Note that users can change many of the settings below via firmware commands. To use firmware
commands to configure a VP6800 unit, refer to the NEO 2 Interface Developer's Guide, available from
your ID TECH representative.
Follow the steps below to access the main menu.
1. Power on the VP6800
2. Perform a quick press in the top-right corner, then a long press in the top-left corner to enter
the Settings menu.
9.1. Configuring Ethernet Settings
Follow the steps below to configure ethernet settings.
1. Enter the main menu and select Ethernet Settings.
2. Select Device IP or Remote IP as needed.
9.1.1. Setting the Device IP
1. To set the Device IP, enter IP address information in the field highlighted in blue.
a. Select Next to move to the next field.
b. Select Enter after completing the configuration to save.

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c. To clear a field, select Cancel.
d. To exit the menu without making changes, select Cancel again.
2. The VP6800’s screen displays an IP is Set dialog on success.
9.1.2. Setting the Remote IP
1. To set the Remote IP, enter IP address information in the field highlighted in blue.
ID TECH’s Encryption protocol port is 1443; make sure to enter that number as the port.
a. Select Next to move to the next field.
b. Select Enter after completing the configuration to save.
c. To clear a field, select Cancel.
d. To exit the menu without making changes, select Cancel again.
2. The VP6800’s screen displays an IP is Set dialog on success.
3. Next, on a Windows computer, open Network & Internet Settings by right-clicking the
internet connection icon in the taskbar.
4. Click Change Adapter Options.
5. Right-click on your Network Connection and select Properties.

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6. Select Use the following IP address, enter the required IP information, then click OK.
.
9.2. Configuring Wi-Fi Settings
Follow the steps below to configure Wi-Fi settings.
1. Enter the main menu and select Wi-Fi Settings.
2. Select Device IP, Remote IP, or SSID & Password as needed.
9.2.1. Setting the Device IP
1. To set the Device IP, enter IP address information in the field highlighted in blue.
a. Select Next to move to the next field.
b. Select Enter after completing the configuration to save.
c. To clear a field, select Cancel.
d. To exit the menu without making changes, select Cancel again.
2. The VP6800’s screen displays an IP is Set dialog on success.
9.2.2. Setting the Remote IP
1. To set the Remote IP, enter IP address information in the field highlighted in blue.
ID TECH’s Encryption protocol port is 1443; make sure to enter that number as the port.
a. Select Next to move to the next field.
b. Select Enter after completing the configuration to save.
c. To clear a field, select Cancel.
d. To exit the menu without making changes, select Cancel again.
2. The VP6800’s screen displays an IP is Set dialog on success.

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9.2.3. Setting the SSID and Password
1. To set the SSID and Password, enter the required information in the field highlighted in blue.
a. Select Next to move to the next field.
b. Select Enter after completing the configuration to save.
c. To clear a field, select Cancel.
d. To exit the menu without making changes, select Cancel again.
2. The VP6800’s screen displays an Account is Set dialog on success.
9.3. Configuring BLE Settings
Follow the steps below to configure Bluetooth name settings.
1. Enter the main menu and select BLE Settings.
2. Select Name.
3. Enter the desired Bluetooth identifier name in the Name field.
a. Select Enter after completing the configuration to save.
b. To clear a field, select Cancel.
c. To exit the menu without making changes, select Cancel again.
3. The VP6800’s screen displays a Name is Set dialog on success.
9.3.1. Selecting Wi-Fi or Bluetooth
Note:
VP6800 units can only transmit wirelessly over one communication format at a time: Wi-Fi
or Bluetooth. In addition to the steps below, see the following commands in the NEO 2 Interface
Developer’s Guide:
•Enable/Disable Communication Port (D2-03)
•Set Wireless Work Mode (D1-19)
When using an iOS device, make sure to enable Bluetooth communication.
Follow the steps below to choose either Wi-Fi or Bluetooth.
1. Enter the main menu and select Wi-Fi/Bluetooth.
2. Select Wi-Fi or Bluetooth to choose the desired communication format.
a. Select Cancel to exit the menu without making any changes.

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9.4. Activate Removal Sensor
After installing the device to a vendor machine, activate the removal detection function when the unit
starts up. Otherwise, the device will prevent Get PIN or Get MSR operations.
The picture below shows the removal detection button location.
After installing the device to a kiosk or vending machine, make sure the removal detection button is
fully depressed, then activate the removal detection function when the unit starts up. Without
enabling the removal detection function, the device will not allow Get PIN or Get MSR operations.
Note: When activating the removal detection process for the first time, the user will be
prompted to change the VP6800’s default passwords.
9.4.1. Changing the Default Passwords
Follow the steps below to change the VP6800’s default passwords.
3. Make sure the removal detection button is fully depressed; the recommended method is to
use two screws and a bar, as pictured below.
4. Enter the main menu and select Removal Detection.
5. Select Change Password.
6. Enter default password 1(12345678) and tap Enter, then enter default password 2
(87654321) and tap Enter. Note: If you enter the passwords incorrectly three times, the
device suspends itself for 180 seconds.

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7. Enter a new password 1 (an eight-digit password of your choice) and tap Enter, then enter a
new password 2 (also an eight-digit password of your choice).
8. Enter your new passwords again to confirm them.
9. Select Activate Removal.
If removal detection is activated successfully, the VP6800 displays Operation Success.
Note: The VP6800’s password can only be changed ONE TIME. After the default
password is changed, it cannot be changed again.
Note that even entering the default password again during the process above is still
considered a password change.
Removing the VP6800 from a kiosk or vending machine or releasing the removal detection button
disables its removal sensor. The device will not display an error message, but the VP6800 will reject
all Get PIN and Get MSR operations until removal detection is reactivated.
If the removal detection fails to activate, the VP6800 will display “TM4 Tampered / Fail” →TM4 /
Error code 0x48.
9.4.2. Demo Units and Removal Detection
Note that VP6800 Demo units do not come with removal detection. As such, demo units always
behave as though mounted and do not need to have removal sensors depressed.
Demo units are different from production units in that they have a Dat the end of theirmodel
number. ID TECH model number labels are usually on the bottom of the device and look like this:

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9.4.3. Deactivating Removal Detection
Make sure to deactivate removal detection before removing a VP6800 unit from its installation point
or use the plastic bar method described above to deactivate the setting later. Follow the steps below
to deactivate removal detection.
1. Enter the main menu and select Removal Detection.
2. When prompted, enter Password 1 and Password 2.
3. Select Deactivate Removal.