Elavon Ingenico User manual

ABC Corporation

For Customer Service please call 1(800) 834-7790
Gift C rd Tr ns ctions
Gift Card Sale
1. Use the arrow keys to highlight ‘Gift’, press Enter.
2. Swipe the gift card.
a. If the card is unreadable, enter the number from the back of the card,
press enter.
3. Key in the transaction Amount, press Enter.
Add Value/Balance to a Gift Card
1. Press the ‘Menu’ button twice to get to the extended gift card menu.
2. Use the arrow keys to highlight ‘Add Value’, press Enter.
3. Swipe the gift card.
a. If the card is unreadable, enter the number from the back of the card,
press enter.
4. Key in the Amount to be added, press Enter.
Check the Balance of a Gift Card
1. Press the ‘Menu’ button twice to get to the extended gift card menu.
2. Use the arrow keys to highlight ‘Card Balance’, press Enter.
3. Swipe the gift card.
a. If the card is unreadable, enter the number from the back of the card,
press enter.
4. Press the ‘Down Arrow’ key to print off the balance.
Issue a Gift Card
Issuing a gift card does not charge the customer; a separate Sale must be made for purchasing
of the card.
1. Press the ‘Menu’ button twice to get to the extended gift card menu.
2. Use the arrow keys to highlight ‘Issue Card’, press Enter.
3. Swipe the gift card.
a. If the card is unreadable, enter the number from the back of the card,
press enter.
4. Key in the Initial Balance of the card, press Enter.

For Customer Service please call 800.834.7790
Quick Reference Guide
Credit Card Sale
‘Credit’
Swipe
Key Amount, Enter
Debit Card Sale
‘Debit’
Swipe
Pin Entry
Key Amount, Enter
Void Transaction
‘Menu’
‘Void Transaction’
Ref#, Enter
Key Orig. Amt, Enter
Add Gratuity
‘Menu’
‘Add Gratuity’
Ref#, Enter
Key Orig. Amt, Enter
Key Gratuity, Enter
Refund
Transaction
‘Menu’
‘Refund
Transaction’ Swipe
Clerk ID (‘1’),
Enter Key Amount,
Enter
Gift Card Sale
‘Gift’
Swipe
Key Amount, Enter
Add Value/
Balance
‘Menu’
‘Menu’
‘Add Value’
Swipe
Key Amount, Enter
Check Balance
‘Menu’
‘Menu’
‘Card Balance’
Swipe
‘Down Arrow’ to Print
Issue a Gift Card
‘Menu’
‘Menu’
‘Issue Card’
Swipe
Key Init. Balance,
Enter
REV4/19