EMC CLARiiON CX700 Application guide

EMC Corporation
Corporate Headquarters :
Hopkinton, MA 01748 -9103
1 -508 -435 -1000
www.EMC.com
EMC CLARiiON
CX700
Storage Processor Enclosure (SPE)
HARDWARE REFERENCE
P/N 300-001-073
REV A01

CX700 Hardware Reference
ii
Copyright © 2004 EMC Corporation. All rights reserved.
Published February, 2004
EMC believes the information in this publication is accurate as of its publication date. The
information is subject to change without notice.
THE INFORMATION IN THIS PUBLICATION IS PROVIDED "AS IS." EMC CORPORATION
MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH RESPECT TO THE
INFORMATION IN THIS PUBLICATION, AND SPECIFICALLY DISCLAIMS IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Use, copying, and distribution of any EMC software described in this publication requires an
applicable software license.
Trademark Information
EMC2, EMC, CLARiiON, Navisphere, and PowerPath are registered trademarks and EMC ControlCenter, EMC Enterprise Storage, The Enterprise
Storage Company, The EMC Effect, FLARE, MirrorView, SnapView, and Access Logix are trademarks of EMC Corporation.
All other trademarks used herein are the property of their respective owners.

CX700 Hardware Reference
iii
Regulatory Notices Product Type(s): XPE+S
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
Testing was done with shielded cables. Therefore, in order to comply with the FCC regulations, you must use
shielded cables with your installation. Changes or modifications to this unit not expressly approved by the party
responsible for compliance could void the user's authority to operate the equipment.
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15
of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful interference in which
case the user will be required to correct the interference at his own expense.
This Class A digital apparatus complies with Canadian ICES-003
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada
Manufacturer’s Declaration of Conformity - CE mark
This equipment has been tested and found to comply with the requirements of European Community Council
Directives 89/336/EEC, 73/23/EEC, and 98/68/EEC relating to electromagnetic compatibility and product safety
respectively.
This product complies with EN55022, CISPR22 and AS/NZS CISPR22 Class A.
This is a Class A product. In a domestic environment this product may cause radio interference in which case the user
may be required to take adequate measures.

CX700 Hardware Reference
iv

CX700 Hardware Reference
v
Chapter 1 About the CX700
Overview........................................................................................... 1-2
CX700 Components and Features ................................................. 1-3
Field-Replaceable Units (FRUs).............................................. 1-3
Storage Processor Enclosure ................................................... 1-4
Storage Processors (SPs) .......................................................... 1-7
Power Supplies ......................................................................... 1-9
Fan Module.............................................................................. 1-11
Chapter 2 Setting Up and Starting a CX700 System
Requirements.................................................................................... 2-2
Installing an SPE in a Cabinet................................................. 2-2
Warnings and Recommendations .......................................... 2-2
Site Requirements..................................................................... 2-3
Cabling Requirements.............................................................. 2-4
Disk Requirements ................................................................... 2-5
CX700 Address Requirements................................................ 2-5
Cabling a CX700............................................................................... 2-7
Connecting the ac Line Cord to the Power Supply ............. 2-7
Connecting the Storage Processors to the Standby Power
Supplies...................................................................................... 2-9
Connecting DAE2s ................................................................... 2-9
Connecting Storage Processors to the External
Environment............................................................................ 2-16
CX700 Powerup and Initialization .............................................. 2-19
CX700 Powerdown ........................................................................ 2-20
Turning Off the Power........................................................... 2-20
Contents

CX700 Hardware Reference
vi
Contents
Chapter 3 Servicing a CX700 SPE
Monitoring CX700 Status................................................................ 3-2
Handling FRUs ................................................................................ 3-7
Power Issues and FRUs ........................................................... 3-7
Avoiding Electrostatic Discharge (ESD) Damage................ 3-8
Emergency Procedures (Without an ESD Kit) ..................... 3-9
Precautions When Removing, Installing, or Storing FRUs 3-9
Precautions When Handling Optical Cables...................... 3-10
Replacing a Fan Module ............................................................... 3-11
Removing a Fan Module ....................................................... 3-11
Installing a Replacement Fan Module................................. 3-12
Replacing a Power Supply ........................................................... 3-13
To Remove a Power-Supply Module .................................. 3-13
Installing the Replacement Power Supply.......................... 3-14
Attaching the ac Line Cord and Powering On................... 3-14
Replacing a Storage Processor (SP)............................................. 3-15
Removing a Storage Processor ............................................. 3-15
Installing a Replacement Storage Processor....................... 3-16
Chapter 4 Standby Power Supply (SPS)
About the SPS................................................................................... 4-2
Replacing an SPS.............................................................................. 4-4
Appendix A Technical Specifications and Operating Limits
SPE Technical Specifications ........................................................ A-2
Power Requirements............................................................... A-2
Sizes and Weights.................................................................... A-3
SP Optical Cabling to Switch or Server................................ A-3
SP to DAE2 Copper Cabling.................................................. A-4
SP to SPS Interface Cabling.................................................... A-4
SPE Standards Certification and Compliance ........................... A-5
Safety Standards ...................................................................... A-5
EMI Standards.......................................................................... A-5
Fibre Channel Related Standards.......................................... A-5
SPE Operating Limits .................................................................... A-6
Environmental Recovery........................................................ A-6
SPE Shipping and Storage Requirements ............................ A-7

vii
CX700 Hardware Reference
Contents
SPS Technical Specifications ........................................................ A-8
SPS to SP Interface .................................................................. A-8
SPS Power Specifications ...................................................... A-8
SPS Operating Limits ............................................................. A-9
SPS Shipping and Storage Requirements............................ A-9
Dimensions and Battery Information................................... A-9
SPS Standards Certification/Compliance ......................... A-11
Appendix B Customer Support
Overview of Detecting and Resolving Problems ....................... B-2
Troubleshooting the Problem ....................................................... B-3
Before Calling the Customer Support Center ............................ B-4
Documenting the Problem ............................................................ B-5
Reporting a New Problem ............................................................ B-6
Sending Problem Documentation ................................................ B-7
Glossary........................................................................................................................ g-1
Index ............................................................................................................................... i-1

CX700 Hardware Reference
viii
Contents

CX700 Hardware Reference
ix
Figure
1-1 CX700 with DAE2 Enclosures in a 40U Cabinet ...................................... 1-2
1-2 CX700 Front View ......................................................................................... 1-4
1-3 CX700 Front View with Front Bezel Removed ........................................ 1-5
1-4 CX700 Back View .......................................................................................... 1-5
1-5 CX700 Status LEDs ....................................................................................... 1-6
1-6 CX700 Front Bezel ........................................................................................ 1-6
1-7 Location of the SPs ....................................................................................... 1-7
1-8 SP A and SP B Connectors .......................................................................... 1-8
1-9 SP A and SP B Status LEDs ......................................................................... 1-9
1-10 Location of the Power Supplies .................................................................. 1-9
1-11 Power Supply .............................................................................................. 1-10
1-12 Fan Module (Front Bezel Removed) ........................................................ 1-11
2-1 Sample CX700 Installation (Rear View with Four DAE2s) .................... 2-3
2-2 Enclosure Address (EA) Switch on a DAE2 ............................................. 2-6
2-3 Connecting the ac Line Cord to the Power Supply ................................. 2-8
2-4 Connecting the Power Cords to the SPSs .................................................. 2-9
2-5 Connecting Storage Processors to the Standby Power Supplies ........... 2-9
2-6 Connecting the Copper Cable to the BE 0 SP port ................................. 2-10
2-7 Sample CX700 and DAE2 Cabling — One Cabinet with 2 Loops ....... 2-12
2-8 Sample CX700 and DAE2 Cabling — One Cabinet with 4 Loops ....... 2-13
2-9 Sample CX700 and DAE2 Cabling — Two Cabinets with Two Loops 2-14
2-10 Sample CX700 and DAE2 Cabling — Two Cabinets with
Four Loops..................................................................................................... 2-15
2-11 Attaching Optical Cables to the SP .......................................................... 2-16
2-12 Connecting to a 2-Gbit Switch or HBA ................................................... 2-17
2-13 Connecting to a 1-Gbit Switch Port or HBA ........................................... 2-18
2-14 Connecting CX700 SPs to an External (Management) LAN ................ 2-18
2-15 Starting at the Top DAE2 to Turn On Power ......................................... 2-19
2-16 Power Down Each SPS .............................................................................. 2-21
Figures

x
CX700 Hardware Reference
Figures
3-1 Status Lights Visible from the Front of the CX700 SPE ........................... 3-2
3-2 Status LEDS, Front Bezel Removed ............................................................ 3-3
3-3 SP A and SP B Status LEDs .......................................................................... 3-4
3-4 Power Supply and SPS Status LEDs ........................................................... 3-6
3-5 Removing the CX700 Front Bezel ............................................................. 3-11
3-6 Removing a Fan Module ............................................................................ 3-12
3-7 Installing the Front bezel ............................................................................ 3-12
3-8 Removing the Power Supply ac Line Cord ............................................. 3-13
3-9 Removing the Power Supply ..................................................................... 3-14
3-10 Removing a Storage Processor .................................................................. 3-16
3-11 Installing a Storage Processor .................................................................... 3-17
4-1 1000-Watt SPS Rear Panel ............................................................................ 4-2
4-2 SPS Installation, Front and Rear Views ...................................................... 4-4
A-1 Typical SPS Self-Discharge Levels at Different Storage
Temperatures................................................................................................A-10
A-2 1000-Watt DC SPS ...................................................................................... A-12
B-1 Problem Detection and Resolution Process .............................................. B-2

CX700 Hardware Reference
xi
Preface
As part of an effort to improve and enhance the performance and capabilities
of its product line, EMC from time to time releases revisions of its hardware
and software. Therefore, some functions described in this guide may not be
supported by all revisions of the software or hardware currently in use. For
the most up-to-date information on product features, refer to your product
release notes.
If a product does not function properly or does not function as described in
this guide, please contact your EMC representative.
This guide is part of the EMC CLARiiON®Model CX700 storage
processor enclosure (SPE) documentation set, and is intended for use
by system administrators and other qualified technical personnel
during installation, setup, and maintenance of the CX700 system.
Readers of this guide are expected to be familiar with basic computer
hardware installation and field-replaceable unit (FRU) installation.
How This Manual Is Organized
Chapter 1 Introduces the CX700 components.
Chapter 2 Explains how to cable a CX700 system to the
server, to 2-gigabit disk-array enclosures
(DAE2s), and to SPS units.
Chapter 3 Describes how to replace FRUs such as power
supplies, storage processors, and fans.
Chapter 4 Explains how to use a 1000-watt SPS.

xii
CX700 Hardware Reference
Preface
Related
Documentation Cabinet Setup Guide for the 40U Cabinet (P/N 014003099)
Site Preparation and Unpacking Guide for the 40U Cabinet
(P/N 014003100)
EMC Rails and Enclosures Installation Guide for 19-Inch NEMA Cabinets
(P/N 014003082)
EMC 2-Gigabit Disk-Array Enclosure (DAE2) Setup Guide
(P/N 014003104)
EMC CLARiiON CX300, CX500, and CX700 Storage Systems
Initialization Guide (P/N 300-001-272)
EMC Navisphere Manager Revision 6.X Administrator’s Guide
(P/N 069001161)
EMC CLARiiON CX300, CX500, and CX700 Storage Systems
Configuration Planning Guide (P/N 300-001-273)
EMC Navisphere Version 6.X Security Administrator’s Guide
(P/N 069001124)
EMC Installation Roadmap for CX-Series and FC-Series Storage Systems
(P/N 069001166)
Navisphere®is a member of the EMC ControlCenter™family of products.
Conventions Used in This Manual
EMC uses the following conventions for notes, cautions, warnings,
and danger notices.
A note presents information that is important, but not hazard-related.
Appendix A Lists the CX700 SPE’s technical specifications.
Appendix B Reviews the EMC process for detecting and
resolving software problems, and provides
essential questions that you should answer
before contacting the EMC Customer Support
Center.
Glossary Defines terms used in the documentation.

CX700 Hardware Reference
xiii
Preface
CAUTION
!
A caution contains information essential to avoid damage to the
system or equipment. The caution may apply to hardware or
software.
WARNING
A warning contains information essential to avoid a hazard that can
cause severe personal injury, death, or substantial property damage
if you ignore the warning.
DANGER
A danger notice contains information essential to avoid a hazard
that will cause severe personal injury, death, or substantial property
damage if you ignore the warning.
This manual uses the following format conventions:
This
typeface Indicates text (including punctuation) that you type
verbatim, all commands, pathnames, filenames,
and directory names. It indicates the name of a
dialog box, field in a dialog box, menu, menu
option, or button.
This typeface Represents variables for which you supply the
values; for example, the name of a directory or file,
your username or password, and explicit
arguments to commands.
This
typeface
Represents a system response (such as a message or
prompt), a file or program listing.
x> yRepresents a menu path. For example, Operations
> Poll All Storage Systems tells you to select Poll
All Storage Systems on the Operations menu.
[ ] Encloses optional entries.
|Separates alternative parameter values; for
example:
LUN-name | LUN-number means you can use either
the LUN-name or the LUN-number.

xiv
CX700 Hardware Reference
Preface
Finding Current
Information The most up-to-date information about the CX700 is posted on the
EMC Powerlink website. We recommend that you download the
latest information before you install or service your DPE2. If you
purchased this product from an EMC reseller and you cannot access
Powerlink, the latest product information should be available from
your reseller.
To access EMC Powerlink, use the following link:
http://powerlink.emc.com
After you log in, select Support > Document Library and find the
following:
◆The FLARE™ release notes
◆The latest version of this reference.
◆EMC Installation Roadmap for CX-Series and FC-Series Storage
Systems, which provides a checklist of the tasks that you must
complete to install your storage system in a storage area network
(SAN) or direct attach configuration.
Where to Get Help For questions about technical support, call your local sales office or
service provider.
If you have a valid EMC service contract, contact EMC Customer
Service at:
Follow the voice menu prompts to open a service call and select the
applicable product support.
Sales and Customer
Service Contacts For the list of EMC sales locations, please access the EMC home page
at:
http://www.EMC.com/contact/
For additional information on the EMC products and services
available to customers and partners, refer to the EMC Powerlink Web
site at:
http://powerlink.EMC.com
Your Comments Your suggestions will help us continue to improve the accuracy,
organization, and overall quality of the user publications. Please send
a message to techpub_comm[email protected] with your opinions of
this guide.
United States: [phone] (SVC-4EMC)
Canada: [phone] (543-4SVC)
Worldwide: [phone]

CX700 Hardware Reference
xv
The following warnings and cautions pertain throughout this guide.
WARNING Trained service personnel only.
Ground circuit continuity is vital for safe operation of the machine.
Never operate the machine with grounding conductors disconnected.
Remember to reconnect any grounding conductors removed for or
during any installation procedure.
ATTENTION Resérvé au personnel autorisé.
Un circuit de terre continu est essentiel en vue du fonctionnement
sécuritaire de l'apareil. Ne jamais mettre l'appareil en marche lorsque
le conducteur de mise a la terre est débranché.
WARNUNG Nur für Fachpersonal.
STROMSTREUVERLUST: Gerät muss geerdet werden, bevor es am
Stromnetz angeschlossen wird.
CAUTION
!
Trained personnel are advised to exercise great care at all times
when working on the unit. Remember to:
◆Remove rings, watches, or other jewelry and neckties before
you begin any procedures.
◆Use caution near any moving part and any part that may start
unexpectedly such as fans, motors, solenoids, etc.
◆Always use the correct tools for the job.
◆Always use the correct replacement parts.
◆Keep all paperwork, including incident reports, up to date,
complete, and accurate.
Warnings and
Cautions

xvi
CX700 Hardware Reference
Warnings and Cautions
Static Precautions EMC incorporates state-of-the-art technology in its designs, including
the use of LSI and VLSI components. These chips are very susceptible
to damage caused by static discharge and need to be handled
accordingly.
CAUTION
!
Before handling printed -circuit boards or other parts containing
LSI and/or VLSI components, observe the following precautions:
◆Store all printed-circuit boards in antistatic bags.
◆Use a ground strap whenever you handle a printed-circuit
board.
◆Unless specifically designed for non-disruptive replacement,
never plug or unplug printed-circuit boards with the power on.
Severe component damage may result.
Replacing the SP battery
The storage processor includes a lithium battery. Only trained
personnel should change or replace this battery.
WARNING
Danger of explosion if battery is incorrectly replaced. Replace only
with the same or equivalent type recommended by the equipment
manufacturer. Discard used batteries according to manufacturer's
instructions.

About the CX700
1-1
1
This chapter introduces the EMC CLARiiON®Model CX700 storage
processor enclosure (SPE). Major topics include
◆Overview.............................................................................................1-2
◆CX700 Components and Features....................................................1-3
About the CX700

1-2
CX700 Hardware Reference
About the CX700
Overview
The CX700 is a highly available storage enclosure with redundant
power and cooling. It is four U high (a U is a NEMA unit, each unit
being 1.75 inches) and supports two storage processors (SPs). Each SP
has four host I/O ports and four back-end disk ports.
The CX700 can provide storage in storage area network (SAN)
configurations (using Fibre Channel switches), or direct attach
configurations (without switches). The CX700 works in conjunction
with one or more 15-disk 2-gigabit disk-array enclosures (called
DAE2s) to provide terabytes of highly available disk storage. A DAE2
is a basic enclosure without an SP. Each DAE2 connects to a CX700 or
another DAE2 with simple FC-AL serial cabling.
Figure 1-1 CX700 with DAE2 Enclosures in a 40U Cabinet
Rackmount
Cabinet
CX700
SPS
DAE2s
EMC2737

CX700 Components and Features
1-3
About the CX700
A CX700 can support a total of 240 disks in a single disk-array storage
system. A four-loop configuration (with maximum performance and
availability) supports as many as 60 disks per back-end (BE) port; a
two-loop configuration can support 120 disks per back-end port.
You can place the DAE2 enclosures in the same cabinet as the CX700
SPE, or in one or more separate cabinets. The first DAE2 in a CX700
system requires high-performance Fibre Channel disk drives.
Additional DAE2s can include either Fibre Channel or economical
ATA disks.
High-availability features are standard.
CX700 Components and Features
The CX700 SPE components include
◆A sheet-metal enclosure with a midplane, front bezel and two
storage processors (SPs)
◆Two power supplies
◆Three fan modules, with two fans per module
The high-availability features for a CX700 system include
◆Standby power supplies (SPS)
◆Redundant power supplies
◆Redundant storage processors
◆N + 1 cooling
Field-Replaceable Units (FRUs)
The following are field-replaceable units (FRUs), which you can add
or replace while the CX700 is powered up:
◆Storage processor (SPs)
◆Power supplies
◆Fan modules
◆SPS

1-4
CX700 Hardware Reference
About the CX700
Storage Processor
Enclosure The enclosure is a sheet-metal housing with a front panel, a
midplane, front bezel, two SPs, two power supplies, and three fan
modules.
Figures 1-2, 1-3, and 1-4 show the CX700 components. Details on each
component follow the figures. If the enclosure provides slots for two
identical components, the component in slot A is called
component-name A. The second component is called
component-name B, as shown in the illustrations.
For increased clarity, the following figures depict the CX700 outside of the
rack cabinet. Your SPE may be installed in a rackmount cabinet as shown in
Figure 1-1.
Figure 1-2 CX700 Front View
EMC1952