Emerson FreezeAlarm FA-I-CCA User manual

Intermediate FreezeAlarm
User Manual for FA-I-CCA
Thank you for purchasing our Intermediate FreezeAlarm. This instruction manual
covers installation for model FA-I-CCA.
General Description
The Intermediate FreezeAlarm automatically calls up to three phone numbers when the
temperature either rises above or falls below a customer-determined temperature set-
point. It also calls if the power fails for a period of time or if the back-up battery
requires replacing. You can remotely check the temperature, power status and battery
voltage by calling your FreezeAlarm from any phone in the world. The FreezeAlarm
uses a series of menu options that are accessible by pressing the buttons on your Touch-
Tone phone. All menus are in English.
The FreezeAlarm can be programmed by either plugging a standard, single line
telephone into the front program jack or remotely programming it from an outside
telephone or cell phone. The FreezeAlarm indefinitely retains all programmed phone
numbers, temperature alarm setpoints and security code information even when the
power is out or the back-up battery is either dead or removed.
The Intermediate FreezeAlarm comes standard with the following sensors:
•Temperature sensor. This sensor comes on a cord that can be extended up to
100 feet (30.5 m) from the base unit. The sensor can detect temperatures from
-66°F to 302°F (-55° to 150°C). Additional temperature sensors cannot be
added to this FreezeAlarm.
•AC power failure. The FreezeAlarm detects a power failure if the AC power
to the base unit fails. Use the programming menu to select the number of
minutes (from 0 to 120 minutes) that the power should be out before the
FreezeAlarm begins to call the three pre-programmed phone numbers. You
can also turn the Power Alarm Monitoring feature off so that it never calls
with a power out alarm.
•Back-Up Battery. The FreezeAlarm uses a 9 volt lithium battery for back up
power should the AC power to the unit fail. If the battery’s voltage falls below
7 volts, the FreezeAlarm will automatically begin to call your three phone
numbers.
FreezeAlarms are made in China by Emerson Control Products, Inc.

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For easy future reference during technical support and service, it is recommended that
you write your purchase date and the “date code” of the unit in the spaces below. The
“date code” can be found on the bottom instruction label on the FreezeAlarm unit itself.
You will also need a four digit security code. This is used to prevent unauthorized
remote access to your FreezeAlarm. The factory default security code is 9999. You
may keep this or change it to your unique code. Your security code must contain four
numeric digits.
Purchase Date:___________________
Date Code: ______________________
Security Code: ___________________
Technical Support: Monday-Friday, 8am to 5pm, Central Time
Phone: [phone]
Email: [email protected]
Web: www.controlproductsonline.com
Every effort has been made to ensure the information in this user manual is complete,
accurate and up-to-date. Emerson Control Products, Inc. assumes no responsibility for
results of errors in this manual nor can it guarantee that changes in equipment made by
other manufacturers and referred to in this manual will not affect the operation or
intended use of the FreezeAlarm.
Copyright © 2017 by Emerson Control Products Inc.
Document 42420002G –Revision G
FreezeAlarm is a trademark of Emerson Control Products Inc.
Touch Tone® is a registered trademark of AT&T
This manual may not be reproduced, modified
or distributed without permission from Emerson Control Products Inc.

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TABLE OF CONTENTS:
1.0 Initial Set-Up
1.1 Operating Environment.....................................................................................4
1.2 Knowing your way around your FreezeAlarm..................................................4
1.3 Use of a DSL, Cable or other Digital Phone Service ........................................6
1.3 What you need before you start.........................................................................6
1.4 Dip Switches and their function........................................................................6
1.5 Connecting cords, sensor and battery................................................................8
2.0 Programming
2.1 Quick Program..................................................................................................9
2.2 Explanation of Program Menu Options...........................................................10
2.3 Programming your FreezeAlarm Locally:
At the location where your FreezeAlarm is located........................................13
2.4 Programming your FreezeAlarm Remotely:
By calling into it from a mobile/cell phone or a remote location....................14
2.5 Testing your FreezeAlarm...............................................................................15
3.0 Operation of your FreezeAlarm
3.1 Standby Mode.................................................................................................16
3.2 Calling into your FreezeAlarm to check status and change program settings.16
3.3 Use of an Answering Machine or Voice Mail at the Monitored Location......17
3.4 What happens during an alarm........................................................................18
3.5 How to Cancel the “Alarm Call-Out” and reset your FreezeAlarm ................19
3.6 Replacing the Back-Up Battery.......................................................................22
3.7 Disconnecting the FreezeAlarm for seasonal storage......................................22
4.0 Other Installation Notes
4.1 Answering machines at the “call to”locations................................................22
4.2 Extending the temperature sensor length ........................................................22
4.3 Extending the phone cord length.....................................................................23
4.4 Back-Up Battery Options................................................................................23
5.0 Commonly Asked Questions..................................................................................23
6.0 Trouble Shooting...................................................................................................24
7.0 Warranty and Repair Information
7.1 Contacting Us..................................................................................................26
7.2 Limited Warranty............................................................................................26
7.3 Repair and Service ..........................................................................................27
8.0 Certification Statements........................................................................................27
9.0 Appendices
A: Program Menu, Call-In Menu and Alarm Menu Flow Charts...........................30
A French language version of this manual starts on page 34.

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1.0 INITIAL SET-UP:
BEFORE YOU PROCEED - Read the Following
Warranty Statement:
Please read the entire warranty statement on page 26 of this manual.
Minimum Installation:
•You should program at least one (1) telephone number to call if there is a
temperature, power or battery emergency. The unit will operate without any
telephone numbers programmed and you will be able to remotely access the
unit to check current status information at the remote location, but without any
call-to telephone numbers programmed, you will not receive alarm calls from
your FreezeAlarm.
•You must use a back-up battery. A 9V Lithium Battery is highly
recommended as a backup battery. This battery is not included with the
FreezeAlarm, but is available at most hardware stores.
•IT IS CRITICAL THAT YOU TEST YOUR FREEZEALARM to make
sure the unit calls out during an alarm condition. Follow the test
procedure on page 15.
1.1 Operating Environment:
The Intermediate FreezeAlarm should operate in a dry, clean area that is near an AC
power outlet and a telephone wall-jack. The FreezeAlarm is designed to operate in
temperatures from 32° to 140°F (0° to 60°C). You should not install the FreezeAlarm
in areas where there is strong electrostatic, electromagnetic or radioactive fields. Do
not install the FreezeAlarm in an area with high humidity, chemical fumes or corrosive
vapors. Never install or connect your FreezeAlarm during a lightning storm!
1.2 Knowing your way around your FreezeAlarm:
Descriptions for each function in the diagrams below follow.
Front of the FreezeAlarm
Back of the FreezeAlarm
FA-I-CCA

5
Standby/On Switch
Toggle switch for either STANDBY
mode or ON for normal operation mode.
Power Indicator Light
This light is on if the plug-in transformer
is plugged in and there is power to the
unit. It is not on if the unit is operating
on battery power only.
Alarm Indicator Light
This light will FLASH if the unit is in
the STANDBY mode. During normal
operation with no alarms present, this
light will not be on. This light will
remain ON and not flash if the unit is in
ALARM mode, meaning one of the
alarm conditions exists or the alarm call-
out has not been canceled.
Program Phone Jack
Plug in a phone here to either locally
program your FreezeAlarm or to locally
check status or cancel alarm call-outs.
For normal operation, you will not
leave a phone plugged into this jack.
Phone Jack
Plug in the supplied telephone cord here.
The other end plugs into your telephone
wall jack (or through a surge suppressor
that has the ability to protect the phone
line). See the “connections” section later
in the manual for more details.
Dip Switches
There are seven dip switches that are
used to select various features and
functions of your FreezeAlarm. Note
that the UP position of the switch is
towards the top of the FreezeAlarm’s
case and DOWN is towards the bottom.
Sensor Input Jack
Use this to plug in the temperature
sensor. This jack is a slightly smaller
than a normal phone jack. This is done
to prevent accidental input of the phone
line into this jack which could cause
harm to the FreezeAlarm.
9 Volt Battery Connection
This is where you will plug in your 9
volt lithium battery.
Plug In Transformer Connection
This is where you will plug in the
transformer that is included with your
FreezeAlarm.

6
1.3 What you need before you start:
Before proceeding, make sure you have the following ready:
1. 9 volt Lithium battery for back-up power.
2. A high quality surge suppressor that protects the power line as well as the
telephone connections. These are available from all hardware stores or
department stores.
3. Up to three phone numbers should the FreezeAlarm need to call out during a
temperature, power or battery emergency. You may program only one number
or program the same telephone number in more than one of the three positions.
These phone numbers are referred to as call-to telephone numbers throughout
this manual.
4. Access to a single line telephone jack. An existing single telephone line in a
home or business will work fine, and the FreezeAlarm will not interfere with
the use of your telephone line in any way. The FreezeAlarm will operate with
all standard telephone systems that accept either pulse or tone dialing. Certain
private telephone systems and PBX or digital telephone systems may not work
with the FreezeAlarm. In those cases, a dedicated, single telephone line will
be required. Consult the supplier of your phone system if you encounter
problems or have questions. The FreezeAlarm cannot be used on a party line
or a pay telephone line. It is extremely important that you test dial out to
all your call-to telephone numbers.
5. You will need a standard telephone to program your FreezeAlarm using the
front Programming Phone jack. A cordless phone should work, but if you
encounter problems, locate a wired phone or program your FreezeAlarm
remotely by dialing into it using a cell phone or a phone from another location.
You only need this phone to program the FreezeAlarm locally. After
programming is completed, this phone is unplugged from the FreezeAlarm and
is not needed for the FreezeAlarm to operate.
6. If you wish to use one telephone jack for both the FreezeAlarm and a regular
telephone, you will also need to purchase a dual telephone jack line splitter.
This will turn a single telephone jack on your wall into two separate telephone
jacks to plug in both the FreezeAlarm and a regular single line telephone.
These are available from any hardware or discount department store.
1.4 Use of a DSL or other Digital Phone Services:
If you have a DSL phone line or a phone line through your cable company, you
should install the appropriate filters on the phone line. Please note that the
FreezeAlarm is designed to work with and is certified by the FCC to operate on a
standard telephone line provided by your local telephone company. A DSL, Cable
or Digital phone service may work. If you have questions or problems using one
of these types of phone services, contact your phone service provider.
Important: During power failures, many alternative phone services such as DSL
and Cable provided phone service DO NOT WORK. These phone services require
that power be on in the premises for the phones to operate. The FreezeAlarm will
NOT be able to call out if the power is out when utilizing these phone services. If
you have a standard POTS telephone line, power is supplied to this line by the

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telephone company and is usually not affected if power is out at the monitored
location.
1.5 Dip Switches and Their Functions:
There are seven dip switches on the back of the unit. They are set at the factory for
the most common installations, but this section describes the feature of each dip
switch should you wish to change any of these functions.
2. DO NOT plug in any components or battery until directed to do so in the
manual.
3. Make sure the toggle switch on the front of the FreezeAlarm is on the
STANDBY position for programming. The ALARM light on the front of the
unit will flash when in STANDBY mode.
4. Select the dip switch options per the Dip Switch Menu found below.
5. Ignore the ON or OFF labels on the dip switches themselves. Use only the
following table for proper explanation of each dip switch setting. UP means
the switch should be pointing towards the top of the FreezeAlarm case and
DOWN means the switch should be pointed towards the bottom of the case.
All the switches should come from the factory in the DOWN position.
Dip Switch Menu
#
Description
Settings
1
Pulse or Tone Dial Out. Select for Pulse Dialing
only if you do not have Touch-Tone™ dialing
capability at the monitored location.
UP =
pulse dialing
DOWN =
tone dialing
2
Power Alarm Monitoring –you can turn this feature
off or on with this switch. If you do not wish to ever
receive an alarm phone call related to a power
failure, put switch in the UP position.
UP =
Power alarm
monitoring is
OFF
DOWN =
Power alarm
monitoring is
ON
3
Call Out Frequency. When the FreezeAlarm goes
into alarm mode and begins calling out, it will call
the three programmed phone numbers. If no one has
canceled the alarm call-out, it will begin the
sequence again in either 15 minutes or in 2 hours
according to the setting selected.
UP =
2 hour call
out frequency
DOWN =
15 minute
call out
frequency
4
10 or 3 Ring Call-Out. If the FreezeAlarm received
no answer when calling a phone number, this switch
determines how many times the phone should ring
before the FreezeAlarm hangs up the call and
moves on to the next programmed number. This
saves on long distance charges. Select the 3 ring
option and, if the FreezeAlarm is calling an
answering machine set to answer on 4 or more
rings, the FreezeAlarm will hang up before the
answering machine answers, saving on any long
distance charge. This may not work in all areas as
some telephone companies may still charge for an
attempted long distance call which does not go
through.
UP =
3 rings
DOWN =
10 rings

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If you are using a
surge suppressor with
a telephone line
connection, there
should be an “IN” and
“OUT” connection for
the phone lines.
Follow the diagram for
where the cords should
be connected.
5
45 Minute Temperature Alarm Delay. This feature
allows the temperature to drop below your pre-
selected temperature alarm setpoint for 45 minutes
before going into alarm mode and callingyour three
phone numbers. This is used frequently to monitor
walk-in refrigerators or freezers for a rise in
temperature. The 45 minute temperature alarm
delay can be enabled so it won’t alarm while the
refrigerator or freezer is being loaded.
UP =
FreezeAlarm
will wait 45
minutes with
the
temperature
below your
setpoint
before going
into alarm
mode and
calling out.
DOWN =
FreezeAlarm
will call
immediately
when temp
drops below
temperature
alarm
setpoint.
6
Fahrenheit/Celsius Selection. The FreezeAlarm
can report temperatures in either degrees Fahrenheit
or degrees Celsius. Select °F or °C.
UP = °C
DOWN = °F
7
Rise or Fall. The FreezeAlarm can call out if the
temperature gets too low or too high. This switch
tells the FreezeAlarm to go into temperature alarm
if the temperature rises above or falls below your
desired temperature alarm setpoint.
UP =
Calls out on a
temperature
rise.
DOWN =
Calls out on a
temperature
fall.
1.5 Connecting Cords, Sensor and Battery:
1. Connect the temperature sensor to the place on the back of the FreezeAlarm
marked Sensor.
2. Connect the plug-in power transformer to the Power connection on the back of
the unit. Plug the other end into an AC power outlet or into your surge
suppressor power strip (purchased separately).
3. Plug in your 9 volt battery to the battery connection on the back of the unit.
4. Using the telephone cord supplied with the FreezeAlarm, connect one end to
the OUT TO WALLJACK connection on the back of the FreezeAlarm and the
other end into your telephone jack on the wall. It is recommended you
purchase a high quality surge suppressor that can accommodate a phone line
connection. The figure below shows how these connections work, or you may
consult the instructions that come with your surge suppressor.

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This phone will only be used to
program your FreezeAlarm locally or
for locally checking current status of
your FreezeAlarm. It is important to
UNPLUG this phone from the front
after you are done programming or
making any changes.
5. Plug in your standard, single line telephone to the “PROGRAM PHONE” jack
on the front of your FreezeAlarm. See Figure below.
2.0 PROGRAMMING:
You can program your FreezeAlarm using a regular home telephone or you can
remotely access your FreezeAlarm and program it using a cell phone or a phone at
another location. This feature allows you to remotely change programming selections
at a later time from any phone in the world. Most first time users program their
FreezeAlarm locally, or at the location where the FreezeAlarm is located by using a
single line home telephone. A cordless phone may work, but a standard single line
home telephone with a wired handset will work best. An explanation of each menu
option with helpful hints on programming is provided after the quick programming
guide.
2.1 Quick Program:
If you feel comfortable with the various menu options and want to get your
FreezeAlarm up and running quickly, follow the steps below. This provides a quick
method to program up to three call-to phone numbers into your FreezeAlarm in just a
few minutes. You should program at least one call-to telephone number into your
FreezeAlarm for proper operation. Check the factory defaults if you need to change
any other settings as they are not discussed in this Quick Program section. When the
manual tells you to press a number, it is referring to a number on your program
telephone’s keypad. If you need an explanation of each menu option, please go to the
next section starting on page 10.
1. Make sure the dip switches on the back of the FreezeAlarm are set properly for
your application. See the dip switch table earlier in this manual for switch
explanations.
2. Make sure your FreezeAlarm is connected properly and has a 9 volt lithium battery
installed.
3. Check to be sure the toggle switch on the front of the FreezeAlarm is set to
STANDBY position. The front ALARM light will blink while in STANDBY
mode.
4. Plug a program phone into the PROGRAM PHONE jack on the front of the
FreezeAlarm.
5. Pick up the telephone handset and the Main Menu will begin to play.
6. Press 2 to access the Program Menu.
7. Press 1 to review or program phone numbers.
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10
8. Press 1 to review or program phone number 1.
9. Press 0 to enter a new phone number or to change an existing number.
10. Enter the telephone number followed by the pound “#” key.
11. Press 1 to return to the Phone Number Menu.
12. Press 2 to program phone number 2.
13. Press 0 to enter a new phone number or to change an existing number.
14. Enter the telephone number followed by #.
15. Press 1 to return to the Phone Number Menu.
16. Press 3 to program phone number 3.
17. Press 0 to enter a new phone number or to change an existing number.
18. Enter the telephone number followed by #.
19. Press 1 to return to the Phone Number Menu.
20. Press 1 to return to the Program Menu
21. Hang up or change any of the other settings as needed.
22. After programming is completed, UNPLUG YOUR PROGRAM PHONE from
the front PROGRAM JACK!
23. FLIP THE TOGGLE SWITCH ON THE FRONT TO THE “ON” POSITION!
If this is the first time you have programmed this FreezeAlarm, the factory default
settings for the other menu options are as follows:
Security Code.........................................................................................................9999
Temperature Alarm Setpoint................................................ 45° Fahrenheit or Celsius
Number of rings before the unit answers (incoming ring count)........................5 rings
Number of minutes the power should be out before calling with a power alarm ......60
Greeting Message: .............. “Hello, this is your automated monitoring system”
Alarm Message: .................. “Hello, this is your automated monitoring system. There
is an alarm condition at your remote monitored location.
The following alarms exist or have existed recently.”
IMPORTANT WARNING! After Programming, you must
return the front toggle switch to the ON position or the
FreezeAlarm will not call you if an alarm condition occurs and
you will be unable to call into your FreezeAlarm remotely!
2.2 Explanation of Program Menu Options:
Each of the various programming options is explained in detail below. Review this
before proceeding to program your FreezeAlarm.
Review or Program Telephone Numbers (Menu Option 1):
Program your call-to phone numbers here. You can also review, change or delete any
existing phone numbers here if needed as well. The Intermediate FreezeAlarm can dial
up to three phone numbers with each phone number consisting of up to 60 digits. You
can include pauses and the star key (*) as part of your phone number to accommodate
calling cards, different phone features and pager systems. These phone numbers are
referred to throughout the rest of this manual as “call-to phone numbers”.

11
To program a star (*) in your phone number, press the * key on your keypad as part of
the phone number. To enter a two second pause in a call-to phone number, press the *
key twice. This will count as two digits of your total 60 allowed for that number. You
can combine * keys in a phone number to add both a two second pause and a dialed *
key by having three * keys in your phone number sequence. Three * keys equal a 2
second pause followed by a dialed * key. Four * keys equal a four second pause in the
dialing sequence.
IMPORTANT NOTES ABOUT ENTERING YOUR
CALL-TO TELEPHONE NUMBERS
•LONG DISTANCE: Make sure you enter the phone number exactly like
you would dial a voice call. Use a 1 and/or area code if needed. If dialing
internationally, make sure you have the correct country codes and follow
proper international dialing rules. Check with your phone company for
assistance determining the correct number.
•AREA CODES: Area codes are often changing and the rules for dialing
within an area code also change frequently. Make sure you change your
call-to phone numbers if area codes or calling rules change in your area.
•TEST YOUR FREEZEALARM: It is critical that you test your
FreezeAlarm by following the test procedure on page 15. All phone
numbers should be tested to ensure they are programmed correctly and
that the FreezeAlarm works properly with your phone line.
Deleting Call-To Phone Numbers:
To delete any one of the phone numbers:
1. From the phone number menu, select the phone number you wish to delete
(1, 2 or 3). The FreezeAlarm will play the current telephone number.
2. Press 0 (zero) to change the phone number.
3. Instead of entering a phone number here, press the # key to delete the current
phone number. The FreezeAlarm will play back a message indicating that
phone number slot is now “empty”. This signifies the phone number is now
deleted.
Review or Program the Temperature Alarm Setpoint (Menu Option 2):
This menu option lets you set the temperature at which you want the FreezeAlarm to
dial out for a temperature alarm. The factory setting for this is 45° whether you have
the unit set to read temperatures in Fahrenheit or Celsius. You can select a temperature
alarm setpoint anywhere from -66 to 301°F (-54 to 149°C). The FreezeAlarm can read
temperatures to you in either °F or °C based on dip switch number six. The
FreezeAlarm will call you if the temperature gets too low or too high based on the
position of dip switch number seven. See the Dip Switches and Their Functions section
on page 6 for more explanation of these switch positions.
NOTE FOR A NEGATIVE TEMPERATURE ALARM SETPOINT: To enter a
negative temperature alarm setpoint, you will need to precede the desired negative

12
temperature with a *. For example, if you want a temperature alarm setpoint of
negative 15°, press * 1 5 # on your telephone keypad when requested. This will be
played back to you by the FreezeAlarm as “negative fifteen degrees”.
Review or Program the Security Code (Menu Option 3):
The security code is used for two functions by the FreezeAlarm.
1. Password Protection to prevent unauthorized persons from accessing your
FreezeAlarm remotely. The factory set security code is 9999. It is highly
recommended you change this and write the security code down on the front of this
manual and in a safe place at all your call-to locations. Security codes must have
four numeric digits.
2. Location Identifier. The security code also provides a location code to the person
answering an alarm call from the FreezeAlarm. The FreezeAlarm will note that
there is a specific alarm condition “at location ####”. This allows a service or
monitoring company to quickly identify which location is calling so they can
dispatch service personnel to your monitored location most efficiently. This is also
an easy way to hear what your security code is if you have forgotten the code.
If you have forgotten your security code, there is no way to remotely change the code.
You will need to go to the monitored location, plug a phone into the front of the
FreezeAlarm, go to menu option 3 in the programming menu and review or change the
security code at that time. If you are receiving calls from your FreezeAlarm, the unit
will tell you the security code during the alarm message.
Review or Program the Number of Rings Before the Unit Answers (Menu Option 4):
This is also referred to as the “incoming ring count”. When you call your FreezeAlarm
from a remote location, the FreezeAlarm will be waiting to hear a specified number of
rings before it picks up. You can select the number of rings you wish the FreezeAlarm
to hear before it will pick up. Through this menu option, you can select to have the
FreezeAlarm answer after 1 to 30 rings have been counted by the FreezeAlarm. The
factory default incoming ring count is set at five rings.
This feature is provided for several reasons:
1. If you have an answering machine or voice mail at the monitored location, you
generally want people calling that location to be able to leave a message. This
feature allows you to prevent the FreezeAlarm from interrupting calls that you
want to have go to voice mail or the answering machine. To gain access to your
FreezeAlarm instead of the message system, follow the procedures outlined in Use
of Answering Machines or Voice Mail at the Monitored Location on page 17.
2. When you are visiting your monitored location, you may receive frequent phone
calls from outside callers. With a smaller incoming ring count selected, there is the
possibility the FreezeAlarm could answer if several callers called in sequence
within a three and a half minute period of time. If you normally receive a lot of
calls at the monitored location, you may wish to set the incoming ring count to a
higher number. This is helpful for businesses who receive a lot of calls or for
vacation rental companies that are monitoring multiple locations and don’t want
their guests to even know there is a FreezeAlarm in their rental property.

13
Review or Program the Number of Minutes the Power Should be Out Before Calling
with a Power Alarm (Menu Option 5):
The FreezeAlarm has the ability to call you if the power to the FreezeAlarm has failed.
Through this menu option, you can select the number of minutes that the power should
be out before it calls you with a power out alarm. You can select any number of
minutes from 0 to 120. The power will have to be out continuously for the number of
minutes selected before calling you. For example, if you have the power out timer set
at 60 minutes and the power goes out for 40 minutes and then comes back on for a brief
moment and then goes off again, the timer resets to zero. The FreezeAlarm will keep
track of the number of minutes the power is out and tell you during an alarm call how
long the power has been out and if the power is currently on or off. The factory default
for the power out timer is 60 minutes.
To Review or Record Messages (Menu Option 6):
You can record both a greeting and an alarm message on your FreezeAlarm. Each
message can be 20 seconds long. The following explains how the messages work.
Greeting Message: This is played whenever you call into your FreezeAlarm from a
remote location. This greeting message is helpful if you plan on having relatives or
neighbors call into your FreezeAlarm to check on the property. If there is no answering
machine or voice mail, you may record a message that indicates this machine does not
accept messages and requests the caller to try back later. If you do not record a separate
Greeting Message, the factory default message is: Hello, this is your automated
monitoring system.
Alarm Message: This is played whenever the FreezeAlarm calls out with an alarm. It
will precede the factory alarm messages so it can contain personal information about
your name, address, etc. It is useful to record an alarm message that will help people at
your call-to locations better identify that the call is from your FreezeAlarm. If calling
to a monitored service or a contractor, they may also like a custom alarm message that
provides address information. The factory default message is: Hello, this is your
automated monitoring system. There is an alarm condition at your remote monitored
location. The following alarms exist or have existed recently. This is then followed by
our factory alarm messages telling you specifically what alarm conditions are or have
recently occurred.
If you do record your own custom alarm message, the factory recorded messages
indicating the specific alarms that are occurring will still play after your custom alarm
message has played.
Reinstating the Factory Default Message:
If you record a custom Greeting or Alarm Message but decide you would rather have
the factory default message instead, you can reinstate the factory default alarm or
greeting message.
1. Select the menu option 6 to record messages
2. Press 1: To Review or Program the Alarm (or Greeting)Message

14
3. Press 0 so you can change the Alarm or Greeting Message
4. The FreezeAlarm will begin playing the menu prompt shown below. While
this message is playing, press the # key. The menu prompt will stop and the
FreezeAlarm will now play the factory default greeting or alarm message.
“Begin Recording after the tone.
When you have finished recording, press the pound (#) key”
2.3 Programming Your FreezeAlarm Locally:
At the location where the FreezeAlarm is located
1. Make sure the toggle switch on the front of the FreezeAlarm is on the STANDBY
position for programming. The ALARM light on the front of the FreezeAlarm will
begin flashing.
2. Make sure you have a regular, single line telephone plugged into the front of the
FreezeAlarm where it says PROGRAM PHONE. This will be referred to as your
Programming Phone. NOTE: After programming is completed, unplug the
Programming Phone from the PROGRAM PHONE jack on the front of the
FreezeAlarm. A phone left plugged into the front of the FreezeAlarm cannot
operate as a regular telephone. If you want to share a phone with your
FreezeAlarm in the same wall jack, you will need a telephone jack line splitter.
See the Connecting Cords, Sensor and Battery section on page 8 for more
information.
3. Pick up the handset on your Programming Phone. The FreezeAlarm will begin
talking to you with the Main Menu.
Main Menu:
You are now in the main menu.
For current status, press 1.
To enter the Program Menu, press 2.
Current Status: Provides the current status of the various sensors.
The current temperature is XX degrees, the power is on (or off), and
the battery is at X.XX volts.
Program Menu: The FreezeAlarm is programmed here. Earlier in the
manual, each menu option is explained in detail. In addition, Appendix A
has a full flow chart showing the entire menu layout. You may want to
listen to all the menu options before proceeding so you can hear all the
options. At the end of the menu, it will pause and then start playing from
the beginning again.
4. IMPORTANT: Flip the front ON/STANDBY switch to the ON position for
normal operation of your FreezeAlarm.
2.4 Programming Your FreezeAlarm Remotely:
By calling into your FreezeAlarm from a remote phone or cell phone

15
1. Make sure all the connections have been made according to section 1.5 on page 8.
You will not need to plug a phone into the “PROGRAM PHONE” jack on the front
of the FreezeAlarm to program the FreezeAlarm remotely.
2. Make sure the toggle switch on the front of the FreezeAlarm is in the ON position.
3. From an outside phone or a mobile/cell phone, call the telephone number of your
monitored location. The FreezeAlarm will answer after five rings have been heard
by the FreezeAlarm. If you have an answering machine or voice mail at the
monitored location, you may need to place two or more calls to the monitored
location to circumvent the answering machine or voice mail. For more details on
this topic, see the section about Answering Machines and Voice Mail on page 17.
4. When the FreezeAlarm answers, you will hear the following:
Hello, this is your automated monitoring system (or a custom greeting message
if recorded earlier). The current temperature is XX degrees, the power is on
(or off), and the battery is at X.XX volts.
If no alarm conditions are present at the current time, you will then hear:
There are no alarm conditions occurring at this time. To access the main
menu, enter your four digit security code followed by the pound (#) key.
If alarm conditions do exist when you call into your FreezeAlarm, the
FreezeAlarm will play any alarm conditions present at that time instead of the
above message. See the section What Happens During An Alarm for more
details on what to do if this message is playing. You can still continue to
remotely program the unit even if alarm conditions are present.
5. Enter your four digit security code followed by # on your telephone key pad. If the
security code is correct, the main menu will play. If the security code is incorrect,
you will be given one more chance and then the FreezeAlarm will say Incorrect
Security Code, good-bye and then hang up.
Main Menu:
You are now in the main menu.
For current status, press 1.
To enter the Program Menu, press 2.
Current Status: Provides the current status of the various sensors.
The current temperature is XX degrees, the power is on (or off), and
the battery is at X.XX volts.
Program Menu: This is where you will program your FreezeAlarm.
Earlier in the manual, each menu option is explained in detail. In addition,
Appendix A has a full flow chart showing the entire menu layout. You may
want to listen to all the menu options before proceeding so you can hear all
the options. At the end of the menu, it will pause and then start playing
from the beginning again.

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6. IMPORTANT: Flip the front ON/STANDBY switch to the ON position for
normal operation of your FreezeAlarm.
2.5 Testing Your FreezeAlarm
It is important to test your FreezeAlarm to ensure you have programmed all the
telephone numbers correctly and to make sure the FreezeAlarm is working properly
with your telephone line. Before you start the test, make sure the front toggle switch is
in the ON position.
To test an alarm call-out based on a cold temperature, wrap the end of the temperature
sensor in a plastic bag and insert into a cup of ice. IT IS VERY IMPORTANT THAT
THE TEMPERAUTRE SENSOR DOES NOT GET WET. The sensor is not designed
for wet environments or for submersion into any liquids. Note that if you have the 45
minute temperature alarm delay “on”, it will take 45 minutes or more before the alarm
call-out begins. The temperature alarm delay feature can be changed based on the
position of dip switch #5. See the dip switch table on page 7.
You can also test the alarm call-out simply by unplugging the power cord. After your
programmed number of minutes that the power must be out, the FreezeAlarm will begin
calling your programmed call-to phone numbers.
After you have verified the programmed call-to phone numbers have been called
successfully, you must still cancel the alarm call-out. Make sure the temperature sensor
is out of the ice and at room temperature again. To cancel the alarm and reset the
FreezeAlarm, flip the front toggle switch to the STANDBY position and then again
back to the ON position. The red alarm light on the front of the FreezeAlarm should go
out. Your FreezeAlarm is now ready for operation.
3.0 OPERATION OF YOUR FREEZEALARM:
3.1 Standby Mode:
On the front of your FreezeAlarm is a toggle switch with STANDBY or ON positions.
The STANDBY position is primarily used for programming purposes only. The ON
position is where your FreezeAlarm should be once programming is completed. In
STANDBY mode, you can access the main and programming menus, but you cannot
remotely dial into your FreezeAlarm and more importantly, it cannot call you if
an alarm condition occurs.
Some users may want to temporarily flip the switch to the STANDBY mode if they are
visiting the monitored location and don’t want the possibility of an incoming call being
picked up by the FreezeAlarm. We don’t recommend the STANDBY mode for this
scenario and instead suggest you change your incoming ring count selection to a higher
number so virtually all incoming callers will either go to your answering machine/voice
mail or you have sufficient rings to allow you to get to the call well before the
FreezeAlarm answers.

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NOTE: If you leave your FreezeAlarm in the STANDBY mode, the FreezeAlarm
will not call you if there is an alarm and you will be unable to call into your
FreezeAlarm from a remote location.
3.2 Calling into your FreezeAlarm to check status and change program settings:
One of the best features of the FreezeAlarm is the ability to remotely check the current
temperature, power status and battery status at your monitored location. You can even
remotely change any of the program menu settings including the call-to phone numbers
if desired. If you have an answering machine or voice mail at the monitored location,
make sure you read the section Use of an Answering Machine or Voice Mail at the
Monitored Location in section 3.3 before proceeding. The following is the procedure
for remotely accessing your FreezeAlarm to check current conditions or change
program menu options.
To Check Current Conditions at your Monitored Location:
1. Call the telephone number of your monitored location where the FreezeAlarm is
located
2. When the FreezeAlarm answers, you will hear the following:
Hello, this is your Automated Monitoring System (Or you will hear your
custom greeting message that was recorded earlier)
The current temperature is # # degrees, the power is on (or off), and the
battery is at #.# # volts.
There are no alarm conditions occurring at this time.
To access the main menu, enter your four digit security code followed by the
pound “#” key.
3. You can either hang up or go into the main menu by entering your four digit
security code.
To Remotely Change any Program Menu Settings Including Call-To Phone
Numbers:
1. Call the telephone number of your monitored location where the FreezeAlarm is
located
2. When the FreezeAlarm answers, you will hear the factory greeting message or your
custom greeting message recorded earlier. This will be followed by the current
temperature, power status and battery voltage at your monitored location.
3. Enter your four digit security code followed by # to access the main menu.
4. Press 2 to access the Program Menu.
5. Press the number of the menu option you wish to change and follow the prompts.
See menu option explanations starting on page 10 or refer to the menu flow charts
in Appendix A.
3.3 Use of an Answering Machine or Voice Mail at the Monitored Location:
If you have an answering machine or voice mail at the monitored location where your
FreezeAlarm is located, there is an easy way to still use your answering machine or

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voice mail and access the FreezeAlarm to check current status or to cancel the alarm
call-out.
The FreezeAlarm will answer after it hears a specified number of rings. This number of
rings is the “incoming ring count” selection programmed during the programming
section. The FreezeAlarm can count incoming rings over multiple calls to the
FreezeAlarm. The multiple calls must be made within three and a half minutes of the
first call. This allows most incoming calls to go to the user’s answering machine or
voice mail service prior to the FreezeAlarm answering. The FreezeAlarm will answer
based on your “incoming ring count” selection programmed during the programming
section. The factory default incoming ring count is five rings.
How This Works (an example):
1. During Programming, you set your FreezeAlarm to answer on a specified number
of incoming rings. You set up your answering machine or voice mail to answer on
a number of rings less than the number of rings which signals your FreezeAlarm to
answer. For example, if your FreezeAlarm is set to answer on 5 rings, set your
answering system to answer on four rings or less.
2. When your monitored location receives an incoming call, it will go to the
answering system first because that is set to answer on four or fewer rings while
your FreezeAlarm is set to answer on five rings.
3. If you wish to call your FreezeAlarm, place two calls to your monitored location.
a. On the first call, let the phone ring two or three times and then hang up before
your answering system answers. The FreezeAlarm will remember those first
two or three rings in memory for the next three and a half minutes.
b. On your second call, let the phone ring another two or three times. Your
FreezeAlarm will answer first because it remembered the first two or three
rings and with the second set of rings, it accumulated a total of five rings and
now answers before your answering machine or voice mail. If you have your
FreezeAlarm set to answer on high number of rings, you may need to place
more calls to get the FreezeAlarm to eventually answer.
Note that after three and a half minutes, the FreezeAlarm’s incoming ring counter will
reset to zero. If you receive many incoming calls to your monitored location (like at a
business), you would want to set your incoming ring counter to a high number. NOTE:
If you have a high incoming ring count selected, you need to place a number of calls in
a short period of time (three and a half minutes) to access your FreezeAlarm remotely.
3.4 What Happens During An Alarm:
The FreezeAlarm will call you if an alarm condition has occurred. It will continue to
call you every 15 minutes (or every two hours depending upon dip switch #3’s position)
even if the alarm condition has been corrected, but the alarm call-out has not yet been
canceled. Note that canceling the alarm call-out does not disable the FreezeAlarm. The
FreezeAlarm will continue to monitor all conditions including those in alarm.

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Alarm Call-Out Sequence:
The FreezeAlarm will continue to call all programmed call-to phone numbers until
someone acknowledges the alarm and cancels the alarm call-out.
The FreezeAlarm will call the first call-to telephone number and play its alarm message
to a person, answering machine or voice mail. If it gets a busy signal, no answer or a
person who doesn’t know how to cancel the alarm call-out, it will immediately start
calling the second number. If the alarm call-out isn’t canceled by the second call-to
person, it will immediately move to the third number. If no one at that call-to number
cancels the alarm call-out, the unit will wait either 15 minutes or 2 hours and then start
the sequence all over again.
The only way to stop the FreezeAlarm from calling the call-to phone numbers is to
have a person at one of the call-to numbers cancel the alarm call-out as described later
in this manual, go to the monitored location and switch the toggle switch to STANDBY
and then back again to ON.
The FreezeAlarm is persistent and always wants you to know that an alarm has
occurred, even if the alarm condition has corrected itself. For example: The power goes
out long enough so that the FreezeAlarm notes a power alarm and begins calling your
call-to phone numbers. If none of the people at the call-to numbers are home to answer
the call, and the power is eventually restored, the FreezeAlarm will continue to call the
call-to phone numbers until the alarm call-out has been canceled.
Multiple Alarms
It is possible to receive multiple alarm calls from your FreezeAlarm even if you believe
you have canceled one of the alarms. Here are some examples:
Example 1:
If you receive a power out alarm and cancel that alarm call-out, your FreezeAlarm will
still be running on back-up battery power until the power is restored. It is conceivable
therefore, that the battery could drop below 7.0 volts and begin calling out again, but
this time with a battery alarm. You would need to cancel this alarm call separately
from the earlier power out alarm. If power continues to be out, you could also receive a
separate temperature alarm later because your heating system will most likely not be
working. This alarm call-out would have to be canceled separately as well.
Example 2:
Assume you have received a power out alarm and have canceled the alarm call-out. A
short time later, you receive another power out alarm. What has happened is that your
power was restored after you canceled the first alarm call-out and the power out alarm
was automatically reset. A short time later, the power went out again (not infrequent in
remote areas). This caused the FreezeAlarm to initiate another power out alarm and
begin calling your call-to phone numbers again.
Example 3:
This same multiple alarm call-out can happen with a temperature alarm as well,
especially if the temperature outside your monitored location is close to the temperature
alarm setpoint you have programmed on your FreezeAlarm. If your heating system
fails or power is out, the temperature in your monitored location begins to drop. In the

20
evening, when it is colder outside, it may drop below your temperature alarm setpoint
inside the home and then call you with a temperature alarm. Then, during the day, the
temperature may return above the temperature alarm setpoint because the sun is out.
This would cause the FreezeAlarm to potentially reset during the day and call you again
at night –at 2am of course.
3.5 How to Cancel the “Alarm Call-Out” and reset your FreezeAlarm
Two things need to happen to reset the FreezeAlarm. The alarm call-out must be
canceled and the alarm condition needs to be corrected. Once both of these things have
happened, the FreezeAlarm will automatically reset.
You can cancel the alarm call-out in one of three methods.
1. If you answer a call from the FreezeAlarm, the FreezeAlarm will give you an
opportunity to enter the four digit security code which will cancel the alarm call-
out.
2. If the FreezeAlarm has left alarm messages on your answering machine or voice
mail, you can remotely call into the FreezeAlarm and cancel the alarm call-out by
following the prompts.
3. Go to the monitored location and if the FreezeAlarm is still dialing out to the call-
to phone numbers, you can simply switch the front toggle switch to STANDBY
mode and then back again to the ON position. This is a physical reset that can only
be done at the monitored location. You will see the red ALARM light go off when
you reset the FreezeAlarm in this fashion. Doing this does not erase any
programmed phone numbers, security codes or other settings. Those settings will
be retained indefinitely even if the power cord is unplugged and the battery is
removed.
Canceling the Alarm Call-Out during a call from the FreezeAlarm:
When the FreezeAlarm calls you, you will initially hear either the factory recorded
alarm message or your custom alarm message that you recorded during the
programming section.
Hello, this is your Automated Monitoring System. (Or you will hear your
custom alarm message that was recorded earlier)
There is an alarm condition at your remote monitored location. The following
alarms currently exist or have occurred recently.
This will be followed by one or more alarm conditions. A four digit location
code will also be played. This is the same number as your security code.
There is a temperature alarm at location # # # #
The power at location # # # # has been out for # # # minutes and is
currently on (or off).
There is a battery alarm at location # # # #.
Please check conditions at your monitored location immediately.