Emist EM360 User manual

EM360™ Electrostatic Sprayer
User Manual
Ver. 082020

ii ©2020 EMist®is a registered trademark of SanoTech 360, LLC. All rights reserved.
EMist-00054-20 - Ver. 082020
Thank you for choosing the EMist EM360™ Electrostatic Sprayer.
We’ve created an easy-to-use system that combines advanced liquid application technologies with improved
mobility. The result is superior application and enhanced disinfection, as well as a convenient convertible
design for users.
We recommend you read through this entire instruction manual before beginning.
Included are assembly, operating, and safety instructions. Following these manufacturer guidelines will help
the system perform at peak eectiveness, extend the life of the product, and ensure operator safety.
Questions?
Each component has been inspected prior to your purchase. However, in the event that there is a problem,
please contact our customer support center at Emist.com.
EM360™ Electrostatic Sprayer User Manual

iii
©2020 EMist®is a registered trademark of SanoTech 360, LLC. All rights reserved.
EMist-00054-20 - Ver. 082020
A. GENERAL PROVISIONS: The warranties described below are provided by SanoTech 360, LLC, dba EMist to
the original purchaser of the new EM360™ equipment from EMist or authorized reseller, with proof of purchase
which may be accomplished by registering the product at emist.com/warranty/. Under these warranties, EMist will
repair or replace, at its option, any covered part which is found to be defective in material or workmanship during
the applicable warranty term. Warranty service must be performed by EMist, or its authorized service providers,
which will use only new or refurbished parts or components furnished by EMist. Warranty service will be performed
without charge to the purchaser for parts and labor. The purchaser will be responsible for any service call, and/
or transportation of product to and from EMist, for any premium charged for overtime labor requested by the
purchaser, and for any source and/or maintenance not directly related to any defect covered under the warranties
below.
B. WHAT IS WARRANTED: All parts of any new EMist equipment are warranted for the number of months or
days specied below.
C. WHAT IS NOT WARRANTED (EMist IS NOT RESPONSIBLE FOR THE FOLLOWING): (1) Any equipment
that has been altered or modied in a way not approved by EMist including, but not limited to, EMist specications,
and such alteration or modication caused the defect or damage; (2) Depreciation or damage caused by normal
wear, lack of reasonable and proper maintenance, failure to follow operating instructions, misuse, lack of proper
protection during storage, or accident; (3) Normal maintenance parts and service.
D. SECURING WARRANTY SERVICE: To secure warranty service, the purchaser must (1) Report the product
defect to EMist and request repair within the applicable warranty term; (2) Present evidence of the warranty start
date (proof of purchase); (3) Make the equipment available to EMist within a reasonable period of time.
E. NO RESELLER WARRANTY: The reseller makes no warranty of its own and the reseller has no authority to make
any representation or promise on behalf of EMist, or to modify the terms or limitations of this warranty in any way.
F. LIMITATION ON IMPLIED WARRANTIES: Any implied warranties granted to the original purchaser of new
EM360™ equipment under law shall be limited to the limited warranty time frame set forth herein.
If further information is desired, contact EMist at Emist.com.
LIMITED WARRANTY FOR NEW EM360™ EQUIPMENT
* Each warranty term begins on the date of product delivery to the purchaser.
* Attachments purchased on the same purchase order as the equipment listed will be covered by the equipment’s warranty terms.
12 Months or 365 Days
3 Months or 90 Days
3 Months or 90 Days
1 Month or 30 Days
1 Month or 30 Days
1 Month or 30 Days
1 Month or 30 Days
1 Month or 30 Days
Warranty Terms*EM360™ Equipment
1. EM36-BPWD-2800
2. EM36-BPBT-1809
3. EM36-BPCH-1810
4. EM36-BPTK-1811
5. EM36-BPHA-1813
6. EM36-BPHL-1814
7. EM36-BPGS-1815
8. EM36-BPPC-1818
EMH System
Battery
Battery Charger
Tank
Harness
Holster
Grounding Strap
Pull Cart

iv ©2020 EMist®is a registered trademark of SanoTech 360, LLC. All rights reserved.
EMist-00054-20 - Ver. 082020
1. General Precautions & Safety Warnings
Safety Notices....................................................................................................... 1
Pressurized Equipment Hazard.............................................................................. 1
Fire, Explosion and Electric Shock Hazard............................................................. 1
Personal Protective Equipment.............................................................................. 2
Equipment Misuse Hazard..................................................................................... 2
Chemical Use Hazard............................................................................................ 2
Pacemaker and Impant Hazard ............................................................................. 2
State of California Chemical Warning..................................................................... 2
2. Initial Inspection & Set Up
Electrostatic Sprayer Components ........................................................................ 3
Inspection ............................................................................................................. 3
Initial Set Up.......................................................................................................... 4
3. Assembly & Operating Instructions
Assembly Instructions and Tips ............................................................................. 5
4. Spray Application
Preparing the Spray Area ...................................................................................... 8
Spray Application Process..................................................................................... 8
Fluid Management................................................................................................. 8
Battery Management............................................................................................. 8
5. Maintenance & Cleaning
Flushing the Electrostatic Sprayer.......................................................................... 9
Changing Chemicals ............................................................................................. 9
Battery Removal.................................................................................................... 9
Storage ................................................................................................................. 9
6. Troubleshooting, Support, & Repair
Indications and Remedies ................................................................................... 10
Support or Repair................................................................................................ 10
Table of Contents

1
©2020 EMist®is a registered trademark of SanoTech 360, LLC. All rights reserved.
EMist-00054-20 - Ver. 082020
1. General Precautions & Safety Warnings
This manual contains information that is important for you to
know and understand before operating the EMist Electrostatic
Sprayer. This information relates to protecting your safety and
ensures product reliability and performance. It is the owner’s
responsibility to ensure that all who operate this equipment
read this manual.
Warnings
Please read the manual carefully and pay special attention to the
symbols and warning labels. Warning labels indicate a potentially
hazardous situation which, if not avoided, could result in death or
serious injury.
SAFETY NOTICES
• Read and fully understand the EMist Electrostatic Sprayer
Operators Manual prior to using the electrostatic sprayer.
• EMist Electrostatic Sprayers should never be used in a
hazardous environment.
• EMist Electrostatic Sprayers should never be used in an area
containing volatile chemicals. Nor should it be used in any area
containing volatile or explosive levels of gas, vapor
or particulates.
• EMist Electrostatic Sprayers should never be used by untrained
personnel.
WARNINGS
• Use only water-based solvents to clean
equipment or parts.
PLASTIC PARTS CLEANING SOLVENT HAZARD
Many solvents can degrade plastic parts and cause them to fail,
which can lead to serious injury or property damage. In order to
help prevent against degradation:
WARNINGS
• Electrostatic equipment must be used
only by trained, qualied personnel who
understand the requirements of this manual.
• Stop operation immediately if static
sparking occurs or you feel shock. Do not
use equipment until you identify and correct
the problem.
• Use and clean equipment only in well
ventilated area.
• Never spray a ammable chemical
(with a ashpoint less than 60˚C).
• Do not turn lights on or o when
ammable fumes are present.
• Keep spray area free of debris, including
solvents, rags, gasoline or any ammable
chemicals.
• Keep a working re extinguisher in the
work area.
• CAUTION, TO AVOID ELECTRICAL
SHOCK, DO NOT TOUCH OR
INSERT ANYTHING IN THE NOZZLE
OF THE SPRAYER
FIRE, EXPLOSION AND ELECTRIC SHOCK HAZARD
Flammable fumes, such as solvent and paint fumes, in work area
can ignite or explode. To help prevent fire, explosion and electric
shock:
WARNINGS
• Check equipment daily. Replace worn or
damaged parts immediately.
PRESSURIZED EQUIPMENT HAZARD
Liquid from equipment that leaks or ruptures from a component
can splash in the eyes or on skin, causing serious injury. In order
help prevent a leak or rupture:
WARNINGS

2©2020 EMist®is a registered trademark of SanoTech 360, LLC. All rights reserved.
EMist-00054-20 - Ver. 082020
1. General Precautions & Safety Warnings
• Be aware of rst aid procedures related to the product in use.
• It is a violation of Federal law to use a chemical in a manner
inconsistent with its label.
• For use with water-soluble, non-ammable, non-combustible
and non-volatile liquids only. Never spray a ammable chemical
(ash point less than 60˚C) .
• Insure the area being sprayed has proper ventilation.
• Store all chemicals in original containers in a cool, dry place,
away from heat and open ames.
• Do not reuse or rell a chemical container.
CHEMICAL USE HAZARD
Each chemical, such as a disinfectant, has a unique set of
hazards and needs to be handled properly to ensure worker
safety.
WARNINGS
• Recommend use of fully enclosed
eyewear protections, such as goggles,
when using this device.
PERSONAL PROTECTIVE EQUIPMENT
Wear appropriate protective equipment to help prevent
serious injury.
WARNINGS
• Do not operate the unit when fatigued or
under the inuence of drugs or alcohol.
• Use only water soluble uids that are
compatible with equipment wetted parts.
• Check equipment daily. Repair or replace
worn or damaged parts immediately with
genuine replacement parts from trusted
EMist partners only.
• Do not alter or modify equipment.
Alterations or modications void your EMist
warranty, and create safety hazards.
EQUIPMENT MISUSE HAZARD
Misuse can cause death or serious injury
WARNINGS
SAFETY WARNING!
DO NOT USE THE ELECTROSTATIC
APPLICATION SYSTEM IF YOU HAVE
A PACEMAKER OR AN IMPLANTABLE
CARDIOVERTER DEFIBRILLATOR (ICD).
STATE OF CALIFORNIA
• This product may contain chemicals
known to the State of California to
cause cancer and birth defects or other
reproductive harm.
WARNINGS
WARNINGS

3
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EMist-00054-20 - Ver. 082020
2. Initial Inspection & Set Up - Inventory
EMist Electrostatic Sprayer Components
Power Pack with Applicator
Power pack with applicator may be used
with either the backpack harness or pull
cart conguration.
Tank
Interchangeable one-gallon liquid tank
includes strain lter and cap. It is
inserted with a light downward pressure
then rotated ¼ turn to lock in place.
Applicator
The applicator is connected to the
application power pack housing by an
electro-uid cable. This hand-held device
is trigger activated for the charging and
applying of your liquids.
Battery
The rechargeable battery will stop working
once it reaches 25% capacity (or one
indicator bar). The system can
accommodate two batteries, but only
requires one to operate.
Grounding Strap
The grounding strap snaps to the bottom
of the application power pack and is an
extra layer of safety in the event static
charge accumulates with extended use of
the system. A simple loop slips over the
toe of the shoe and heel.
* The grounding strap must be worn
by the user when using the backpack
harness or the system will shut down and
not operate correctly.
Battery Charger
The battery charger kit comes with
AC adapter, smart battery charger,
connector cable, and provides
approximately 45 minutes
recharge time.
Harness
This commercial harness for the
backpack conguration is designed
for comfort and safety. It is adjustable
to the user from small to large frame
individuals.
Pull Cart
This commercial pull cart for the pull
cart conguration is designed for
ease of use and safety. It provides an
applicator holster for ease of storage.
Inspection
After unpacking, inspect components for any
damage or missing hardware pieces, etc.
Power Pack with Applicator
One-gallon Liquid Tank
Rechargeable Battery
Grounding Strap
Battery Charger
Backpack Harness with Holster (Optional)
Pull Cart (Optional)

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EMist-00054-20 - Ver. 082020
2. Initial Inspection & Set Up - Before You Use
Charge the battery rst:
1. Plug cord into AC adapter.
2. Plug AC adapter cable into Smart Battery Charger.
3. Plug AC adapter into 120v wall outlet.
4. Install battery into smart charger.
5. Reference power indicator (4 bars = full charge).
With the application power pack battery slots facing
you, remove battery covers by pinching the triangle.
Install battery with tab facing left.
Gently push battery to seat.
Replace battery cover.
Depress the power button to verify power on the
power pack (LED will blink continuously).
a)
b)
c)
d)
e)
f)
With grounding strap attached and the tank installed,
push/ip the toggle power switch down to turn the
machine on.
The green LED on the applicator will light up green for
power on.
Once the applicator trigger switch is depressed, the
fan will turn on rst, followed by liquid spray.
The yellow LED illuminating signies that the high
voltage power supply is charging the liquid droplets.
Once the applicator is released, the liquid will stop,
and the fan will turn o after slight hesitation to ensure
the liquid is cleared from inside the applicator.
To turn the system o push/ip toggle switch up to
turn o the system.
a)
b)
c)
d)
e)
f)
Identify the white or brown portion of the grounding
strap ring and install placing the white or brown
portion to the bottom of the ball of your shoe.
Place the elastic strap around heel. This is adjustable
if needed.
Snap the button to the bottom of the power pack.
a)
b)
c)
1. Install Battery (procedure same for both
battery slots):
Put the harness on the power pack.
Put the power pack on like you would a backpack and
adjust the straps to t comfortably.
a)
b)
6. Power Pack Harness Strap
Adjustments (optional):
While gently depressing tank lid/handle, rotate
counter-clockwise about 1/4 turn. Once disengaged,
it will pop up slightly.
Lift liquid tank out of power pack.
a)
b)
2. Liquid Tank Removal:
For initial set up/test, ll the liquid tank 1/3 full with
water.
Gently place the liquid tank in the power pack.
Slightly rotate clockwise about 1/4 turn while
depressing tank until you feel resistance. Handle of
tank should line up with placard on the power pack.
a)
b)
c)
3. Liquid Tank Insertion:
Raise adjustable clamp, loosening the two knobs and
positioning as desired then re-tightening the knobs.
Put the clamp over the hand grip of the power pack
keeping the electro-uid cable out of the way. This
secures the pack in place.
Use the applicator holster when system is not in use.
a)
b)
c)
4. Pull Cart Installation (optional):
5. Grounding Strap Installation:
7. Power Pack and Applicator Function Check:
Note: Over time, the tank connector may need
adjusting to align with placard.

5
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EMist-00054-20 - Ver. 082020
Keep this tab to the right as you
insert the battery into its
compartment on the power pack.
3. Assembly & Operating Instructions
The battery should be fully charged prior to the start of
a project.
Inspect the quick connectors for any debris or
damage prior to inserting.
The right tab side front end of the battery includes a
power meter to show remaining charge (4 bars = full
charge).
Two bars or less during startup may limit time of use
without charging.
The connector side of the battery enters the power
pack case with the connector slots down.
Keep battery handle tab to the right as you insert.
The battery easily seats in the power pack. Over
applying pressure may make the battery dicult to
remove without tearing tab or could damage the
system or battery.
Insert battery cover (plastic cover is attached by
a lanyard).
a)
b)
c)
d)
e)
f)
g)
h)
Utilize liquids for duration of project or until rell is
required.
You may exchange tanks with dierent liquids at
any time.
e)
f)
Assembly Instructions and Tips IMPORTANT: DO NOT DROP TANK INTO THE TANK
WELL. CAREFULLY APPLY SLIGHT DOWNWARD
PRESSURE ON THE TANK AND TURN INTO THE
LOCKING POSITION.
IMPORTANT: CAREFULLY APPLY SLIGHT
DOWNWARD PRESSURE ON THE TANK AND
TURN TO UNLOCK BEFORE LIFTING TO REMOVE.
CAUTION: TURNING OR LIFTING A TANK FOR
INSERTION OR REMOVAL WITHOUT APPLYING
SLIGHT DOWNWARD PRESSURE PRIOR TO
LOCKING OR REMOVAL CAN DAMAGE THE TANK
OR THE SYSTEM.
Tank Unlocked
Handle Alignment
Tank Locked
Handle Alignment
1. Rechargeable Battery:
The system uses up to two lithium-ion batteries.
Remove the vented cap, leaving strain lter in place.
Fill as needed and replace vented cap.
Tank does not need to be removed to ll.
Align the tank handle with manual identied on the
power pack top label.
a)
b)
c)
d)
2. Interchangeable One-gallon Liquid Tank:
WARNING: THESE BATTERIES OR CHARGER WILL
NOT INTERCHANGE WITH EMIST OLD STYLE
BATTERY AND CHARGER. PLEASE DO NOT ATTEMPT
THIS, DOING SO WILL DAMAGE YOUR SPRAYER AND
VOID YOUR WARRANTY COVERAGE.

6©2020 EMist®is a registered trademark of SanoTech 360, LLC. All rights reserved.
EMist-00054-20 - Ver. 082020
Adjustable clamps to
hold holster in place
during use.
Adjustable clamps to
secure power pack in
place during use.
3. Assembly & Operating Instructions
Snap to the bottom of the power pack housing.
Slide toe strap onto the toe of the shoe with the white
or brown area touching the ball of your shoe.
The black elastic strap area will stretch around the
heel of your shoe. This strap is adjustable if needed.
a)
b)
c)
The power pack ts into the lower portion of the cart
between four metal sides to hold the pack in place
during use.
The cart has an adjustable clamp that is attached to the
handle to secure the power pack in place during use.
The handle also contains a holster for the applicator for
the ease of storage.
a)
b)
c)
CAUTION: THE GROUNDING STRAP MUST BE WORN
WHILE USING AS A BACKPACK BY USER. IF THE
TOE STRAP IS NOT UTILIZED THE SYSTEM WILL
SHUT DOWN AND NOT OPERATE CORRECTLY.
White thicker
area for ball of
shoe.
Snap kit for
bottom of power
pack housing.
Black elastic strap
stretches around
heel of shoe.
Sturdy casters.
3. Grounding Strap:
This protection accessory is light weight and very exible.
4. Pull Cart Conguration:
This optional feature is easy to use and mobile using four
ESD (Electrostatic Dissipative) wheels for grounding.
While using as a backpack, the grounding strap must be worn by the user. If the grounding strap is not
utilized the system can shut down and/or not operate correctly.
Optimal distance from a target is 2-3 feet.
Applicator will shut o once power indicator on battery reaches 1 bar.
Ensure applicator is secured while putting the backpack on/adjusting straps/taking backpack o to avoid
damaging the applicator.
While using the pull cart conguration, the ESD (Electrostatic Dissipative) grounding is completed by the
snap button of the Power Pack touching the silver circle located on the base plate of the pull cart. If the
power pack is not seated correctly in the pull cart, the system can shut down and/or not operate correctly.
Tips

7
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EMist-00054-20 - Ver. 082020
3. Pull Cart Assembly
Cart Attachment
Handle Rails
Handle assembly
positions can be
adjusted by loosening
the two knobs and
positioning as desired
and then re-tightening
the knobs.
Slide holster onto at clamp
before assembling.
C-clamp holds power pack
in place.
Assemble the handle to the cart base using the four
hex bolts, lock washers and at washers supplied
with the unit.

8©2020 EMist®is a registered trademark of SanoTech 360, LLC. All rights reserved.
EMist-00054-20 - Ver. 082020
4. Spray Application
TIP: IF THE APPLICATOR BECOMES WET OR BEGINS
TO DRIP, YOU ARE MOVING TOO SLOW OVER THE
SURFACE TARGET AREA AND NEED TO SPEED UP THE
APPLICATION PROCESS. DO NOT OVER-SATURATE
THE SURFACE. IF YOU SEE RUNS OR PUDDLES YOU
ARE APPLYING TOO MUCH CHEMICAL. THE GOAL
IS TO ACHIEVE EVEN COVERAGE OVER THE TARGET
SURFACE AREA.
The system is designed for single or multiple application
environments. Please use the multiple tank applications
carefully by marking tanks with your chemical identiers
when necessary.
Application Tips:
While depressing the trigger button, move the
applicator in an “S” pattern from bottom to the top
of the surface target area in a continuous motion.
Stay in motion, electrostatically charged droplets will
accumulate in higher levels at the tip of the applicator
if you move too slowly while the device is in use.
Do not over apply.
In between chemical changes, press the trigger while
pointing to the oor or other safe target area for four
to ve seconds to clear the remaining chemical in the
system.
1.
2.
3.
4.
The system’s battery use is controlled to draw down the
battery to 25% (or one indicator bar) of available cell power
and to then shut o. This will eliminate the possibility of
unwanted battery damage and extend the life of the battery.
Tips:
Fully charge each battery before use.
Keep connectors clean and dry at all times.
Insert with battery tab to the right, no matter what
battery port it is in.
Do not expose batteries to standing liquid.
1.
2.
3.
4.
Begin at the farthest point from the doorway, work
back toward the doorway so you can step out when
application is complete.
Aim applicator 2-3 feet (optimal distance) from the
surface target area, begin with a smooth gure “S”
movement aiming below, at, and above the surface
target area while walking at an average pace
(continuously moving).
Make sure you are working in a methodical “S” pattern
and let your passes overlap when moving to the next
surface target area.
Allow treated area to set for contact time as
recommended by the chemical manufacturer’s
label before re-entry into the area.
1.
2.
3.
4.
B. Spray Application Process:
C. Fluid Management:
Make sure food and drinks are removed or covered
before application.
Spotless, clean interiors require no prep work prior to
application.
Loose debris must be swept from oors and other
surfaces prior to application.
Inspect the area for mechanical barriers such as:
magazines on table tops, chairs touching each other,
a table or a wall. The intended target surface area for
application will need to be accessible.
Please cover and remove valuables. Electronics,
furniture, paper or other common necessities do not
need to be removed from the area.
Once the area has been cleaned, application can
begin.
This system in NOT a mechanical cleaner.
1.
2.
3.
4.
5.
6.
7.
A. Preparing the Spray Area:
D. Battery Management:

9
©2020 EMist®is a registered trademark of SanoTech 360, LLC. All rights reserved.
EMist-00054-20 - Ver. 082020
TIP: IT IS GOOD PRACTICE TO FLUSH THE APPLICATION
SYSTEM EVERY 24 HOURS WITH CLEAN WATER. DO
NOT STORE CHEMICALS IN THE RESERVOIR WHILE THE
SYSTEM IS NOT IN USE FOR LONGER THAN A 24 HOUR
PERIOD.
TIP: IT’S IMPORTANT TO FLUSH THE SYSTEM IN
BETWEEN USE OR WHEN SWITCHING CHEMISTRY TO
PREVENT RESIDUAL BUILD UP AND TO AVOID MIXING
CHEMICALS.
Changing Chemicals:
5. Maintenance & Cleaning
The system is designed to minimize maintenance and cleaning.
Tips:
Clear the system at least once a day by spraying clean
water through the system for at least ten seconds.
Keep batteries charged.
Inspect cable for cuts, tears or damage.
Inspect applicator for debris or damage.
•
•
•
•
Storage
Empty uid or run until empty.
Insert at least 1 inch (2.5cm) of clean water in the
liquid tank.
Run the electrostatic sprayer for at least 45-60
seconds to ush active chemicals from the system.
Remove batteries and re-charge by placing on the
charger.
Wipe down exterior with water or alcohol to remove
dirt and soil.
Use the power indicator on the end of the battery to
determine the battery’s state of charge (4 bars = full
charge).
Insert battery covers back into battery compartment
slots to prevent foreign particles and moisture from
damaging battery contact connectors.
Coil the quick connect electro-uid cable up neatly
and securely.
•
•
•
•
•
•
•
•
To ush the system, empty the liquid tank and ll with
at least 1 inch (2.5cm) of clean water.
Spray for at least 45-60 seconds to ush the previous
uid from the system.
•
•
Battery Removal
Make sure the system is powered o.
Remove both battery covers by squeezing the
triangular pop-out portion of the covers and pulling
outwards.
When covers are o, a pull-tab will be visible to assist
in removal of the batteries.
Place batteries into charger to fully charge for next
usage. Each battery takes approximately 45 minutes
to fully charge.
•
•
•
•
CAUTION: DO NOT STORE THE SYSTEM IN AN AREA
THAT MAY FREEZE (TO AVOID DAMAGE FROM LIQUID
REMAINING IN THE SYSTEM AND LINES). THIS WILL
VOID THE WARRANTY.
CAUTION: TO PREVENT CROSS CONTAMINATION
OF CHEMICALS, YOU MUST PERFORM A FLUSH
ANY TIME YOU CHANGE THE TYPE OF CHEMICALS
BEING USED.
Flushing the Electrostatic Sprayer

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EMist-00054-20 - Ver. 082020
6. Troubleshooting, Support & Repair
The EM360™ is designed and manufactured to function without defects. The system will operate
normally with properly maintained batteries and without abuse to the connector or other system parts.
Indications & Remedies
PLEASE SEE BELOW FOR EASY INSTRUCTIONS FOR ADDRESSING ISSUES THAT MAY ARISE WHILE USING THE EM360™
GREEN LED NOT ILLUMINATING
RETURN TO NORMAL USE
YELLOW LED NOT ILLUMINATING
CALL TECH SUPPORT
RETURN TO NORMAL USENOZZLE CLOGGED
BATTERY NOT CHARGED
TANK NOT SEATED CORRECTLY
BATTERY IS MECHANICALLY
OBSTRUCTED
BATTERY LIFE
PUMP NOT WORKING CALL TECH SUPPORT
BATTERY IS MECHANICALLY
OBSTRUCTED
LEAKING AT THE NOZZLE
BATTERY NOT INSTALLED CORRECTLY
RETURN TO NORMAL USE
VERIFY BATTERY CONNECTOR ISSUE
BY USING THE OPPOSING BATTERY
SLOT WITH A CHARGED BATTERY
BATTERY IS MECHANICALLY
OBSTRUCTED
BATTERY DOES NOT SLIDE EASILY
INTO THE SLOT (DO NOT TRY AND
SLAM THE BATTERY TO SEAT)
TANK EMPTY
VERIFY BATTERY CONNECTOR ISSUE
BY USING THE OPPOSING BATTERY
SLOT WITH A CHARGED BATTERY
BATTERY CONNECTOR NOT WORKING CALL TECH SUPPORT
VERIFY BATTERY CONNECTOR ISSUE
BY USING THE OPPOSING BATTERY
SLOT WITH A CHARGED BATTERY
IMPROPER GROUNDING
RETURN TO NORMAL USE
VERIFY BATTERY CONNECTOR ISSUE
BY USING THE OPPOSING BATTERY
SLOT WITH A CHARGED BATTERY
TANK CONNECTOR BROKEN
VERIFY BATTERY CONNECTOR ISSUE
BY USING THE OPPOSING BATTERY
SLOT WITH A CHARGED BATTERY
NO POWER TO THE SYSTEM
(BATTERY)
SYSTEM OPERATES, BUT LED(S)
NOT ILLUMINATING
NO MIST/INADEQUATE MIST
Reason ResultIssue Troubleshooting
If your system fails to function, excluding obvious user damage, please contact EMist or your
authorized EMist distributor.
If an issue occurs that is not addressed in the troubleshooting methods, please contact a customer support
representative at: 888.534.7001 or visit Emist.com.
Support or Repair

1000 Forest Park Blvd. Ste 402
Fort Worth, TX 76110
Emist.com •888.534.7001