Enable-IT 824P User manual

!
Enable-IT 824P!
Gigabit PoE Extender Kit
Quickstart Guide
Professional Grade Networking"
All Rights Reserved © 1997 - 2018 Enable-IT™, Inc.

INSTALLING THE 824P POE EXTENDER KIT
The Enable-IT 824P Gigabit PoE Extenders have a distance restriction of 2,000ft (609m) over 2, 3 or 4-pair of
Category 5e or better wiring from device extension to device extension. Adding Power load decreases the
distance for PoE Power so typically installs up to 2,000ft are most common.!
!
A site survey of the wiring and installation planning are highly recommended. For highest performance use .23
Gauge CAT5e rated or higher spec for your interlink wiring.
This diagram shows the contents of the product box inside the rectangle. !
Devices outside the rectangle above are your equipment that can be attached. !
We highly recommend that you perform a quick out of the box test to ensure the working order of your
Enable-IT 824P PoE Extender units prior to installing. This will also serve to familiarize you with how
easy the process should be. Follow the steps below to perform the Out Of the Box Test.!
!
Step 1 - Attach the 12V DC power adapter 824P CO unit so it powers up. The Power LED will indicate the !
unit is receiving power. The LAN ports will display a quick diagnostic by lighting up the LAN activity !
LED for 1 second starting from Port 4 to Port 1 in a sequence.!
!
Step 2 - Connect the 824P CPE to the CO by the RJ-45 Interlink ports together using one of the Ethernet !
LAN Patch cords provided – as shown by the green line connecting the ports in the diagram above.!
Next attach the 360 PoE Injector to the 824P CO LAN port 1 and power up the injector.
The Green LED Sync indicator on each of the 824P units will blink as they see each other and !
then go solid once they are synched together.!
!
Left side Interlink / Power LEDs!
!
Mode – Yellow Solid LED (LED Off = CO unit, LED On = CPE unit)!
!
Sync – Green slow to fast flicker LED on power up – indicates negotiation of a link!
– Green solid LED indicates link established and rapid pulse is traffic.!
!
Power – Green Solid LED indicates the unit is receiving 12V power.!
!
Right side LAN LEDs
Act – Yellow LED
Off = No device attached or detected.
On = Solid, indicates the presence of local LAN.
Blinking = Indicates the presence of local LAN traffic.!
All Rights Reserved © 1997 - 2018 Enable-IT™, Inc. Page !of !2 8

!
The Green Sync LEDs will start flickering slowly and then fast as the units talk to each other. After a
few seconds you should see a solid Green Interlink Sync LED on each unit to confirm a link is
established. This confirms basic proper operation of the units.!
Step 3 - Next for a more detailed test and to confirm your LAN and PoE Equipment works with the 824P, !
connect your Ethernet LAN to the 360 PoE Injector Data In port and the remote PoE device/s to the !
824P CPE LAN/PoE ports and test connectivity. The Green Interlink Sync LED will pulse rapidly !
as it detects traffic.
Performing the On-Site Installation
After removing the Enable-IT 824P PoE Extender Kit from the box, and performing the Out Of
The Box Testing (OOTBT), all that remains to install the unit on-site is to mount the unit, build
the interconnect wiring, add voice lines if needed, and attach the LAN device cabling with the
provided Ethernet Patch cords.
Mounting the Enable-IT 824P PoE Extender Units!
The Enable-IT 824P extended Ethernet solution is designed for quick wall mounting. Choose a
location to mount each of the Enable-IT 824P’s where the maximum distance does not exceed
2,000ft (609m) total between devices to be connected. When wall-mounting the Enable-IT
824P unit it is recommended that you use the appropriate screw anchors for your mounting
surface. If mounting on existing plywood use wood screws; if mounting onto drywall or
sheetrock, use plastic drywall anchors to secure your installation.
Building the 824P Interlink Wiring!
The most important aspect of the installation is the correct wiring of the Interlink cabling.
The 824P Interlink port (RJ-45 Jack) carries this 1-pair signaling over the RJ-45 (pins 1 & 2) -
and is used as the transport for 200Mbps G.Hn data and (pins 4,5,6,7 & 8) - used as transport
for PoE Power. The 824P CPE outputs IEEE 802.3at/at power specs to the end PoE devices.
For all wiring you will need to crimp a (LAN Standard) RJ-45 Male head to each end of the
contiguous wire run and using the following (pins 1 & 2) straight through. We recommend using
a category rated twisted pair cable as it is optimized for high throughput frequencies isolated
from cross-talk noise. Insert the completed RJ-45 ends into the 824P Interlink port on each
824P unit (CO and CPE).
!
All Rights Reserved © 1997 - 2018 Enable-IT™, Inc. Page !of !3 8
824P CPE
824P CO
RJ-45 Interlink Cabling up to 2,000 feet
.23 gauge and Category rated 5e or better
Pin 1 & 2

Cabling Devices to The Enable-IT 824P Extended Ethernet Kit!
Attach your remote PoE devices to the 824P CPE unit PoE ports and attach your local LAN to
the 360 PoE Injector that is connected to LAN Port 1 on the 824P CO. Power up the 360 and
824P CO unit. The 824P CPE and PoE device should all receive power and be ready to go.
Your equipment should now be powered up and functioning. LED indicators will provide visual
operational status of the 824P units.
Troubleshooting!
At any time you should always 1st bring all the devices back to a test bench and perform the default
out of the box test. This quickly confirms and or identifies the core issue.!
The most common problem is the Interlink wiring connection. Examine the Interlink wiring to make
sure you have solid connections. The Interlink Sync LED will be lit solid Green with rapid pulsing on
each 824P unit to show proper connection and pairing. If the Interlink Sync LED Link is flashing slow
to fast and never goes solid…. Then follow the steps below:
1) Make sure your wiring is straight through and not connected to any Telco punch down
blocks; If so remove from the block and use Telco butt clips to bridge wire.!
2) Check for a firm connection of the RJ-45 connections in each 824P unit, and power is
applied to the 824P CO & CPE units.!
3) You can easily isolate any issue by performing an Out Of The Box Test (OOTBT). This
test will confirm the correct working order of your Enable-IT 824P PoE Extender Kit.
This will point to a possible issue with your long distance Interlink wiring being
affected by possible outside interference.
DIP Switch Details
By Default the DIP switches are set out of the box for plug and go operation. There is no reason to
ever touch of change the DIP switches for basic Ethernet Extension and they are provided for PoE
Feature sets and troubleshooting. !
•Switch 1: CO / CPE Mode!
CO Mode – Down / On Position
CPE Mode – Up / Off Position
The terms CO and CPE are used to identify the role of the 824 Unit. Central Office Equipment
(CO) is generally the equipment residing at the Carrier Telephone office or the head end of a
circuit. Customer Premise Equipment (CPE) is generally the equipment residing on the customer
side of a circuit. Typically you would place the CO at the local end and the CPE at the remote end
for reference only. CO’s only communicate with CPE’s.
•Switch 2: Not used
•Switch 3: 802.3 af PoE Device Mode!
!
Disable PoE output – Up / Off Position!
!
Enable PoE output – Down / On Position = Default!
!
!
All Rights Reserved © 1997 - 2018 Enable-IT™, Inc. Page !of !4 8

!
•Switch 4: PoE Self Power Mode!
Enable PoE Self Power Mode – Down / On Position = Default
d that you switch to 6dB SNR. This may help clean up any noise bleeding over your cabling.
TECHNICAL SUPPORT
Enable-IT, Inc.’s Customer Care Team support is available directly to customers and distributors. All
support requests are processed through the online support portal. This allows us to provide assigned
support ticket numbers in order to bring closure to any technical issues.
Online Technical Services
The Enable-IT Support Portal is available 24/7 to open a ticket or check the status of one. Please use
this support website as your first source for help as it contains an on-line knowledge base of articles,
documentation, FAQ's and other problem-solving resources. This web-based support resource
provides the quickest solution to the most common technical support issues.
World Wide Web Site
https://support.enableit.com
Returning Products for Warranty Repair
Enable-IT warrants to the original purchaser of the Product ("you" or the "End User") that, for
the limited lifetime period commencing on the date the Product was purchased (the “Warranty
Period"), the Product will be substantially free from defects in materials and workmanship under
normal use and conditions. This warranty does not apply to Products, which are resold as used,
repaired or reconditioned.
Electrical or water damage is not covered under this warranty, extended warranties or
Advanced Replacement Program (AREP).
In order to obtain an authorized RMA approval, the End User must complete the required information
online located at https://support.enableit.com Ifyouhavequestionsordifficultycompletingthis
information you may contact the Customer Care Team at 888-309-0910 between the hours of 8:00
a.m. and 5:00 p.m. PT.
Please ship Authorized RMAs to:
RMA Warranty Repair Processing Facility
16027 Brookhurst St, Suite G272
Fountain Valley, CA 92708-1551
Returning Products for Refund
Enable-IT, Inc. offers a generous 45-Day refund on a single Ethernet Extender Kit only, and is
subject to a 15% Restocking Fee. Shipments without a valid or authorized RMA number, or
sent to our corporate Las Vegas address, can be refused and / or billed for additional shipping.
All Rights Reserved © 1997 - 2018 Enable-IT™, Inc. Page !of !5 8

ENABLE-IT, INC. LIMITED LIFETIME WARRANTY
Enable-IT, Inc. warrants this described product solely pursuant to the following terms and conditions.
1.ENABLE-IT PRODUCT WARRANTY.
a. Express Warranty.
Enable-IT warrants to the original purchaser of the Product ("you" or the "End User") that, for the
limited lifetime period commencing on the date the Product was purchased (the “Warranty Period"),
the Product will be substantially free from defects in materials and workmanship under normal use
and conditions. This warranty does not apply to Products, which are resold as used, repaired or
reconditioned.
Electrical or water damage are not covered under this warranty, extended warranties
or Advanced Replacement Program (AREP).
!
Enable-IT does not make any warranty with respect to any third party product, software or accessory
supplied with or used in connection with the Product and such third party products, software and
accessories, if any, are provided "AS IS." Warranty claims related to such third party products,
software and accessories must be made to the applicable third party manufacturer.
b. Remedies for Breach of Warranty.
In the event of a breach of the foregoing warranty, Enable-IT will, in its sole discretion and at its cost,
and subject to the terms of the following paragraph, repair the non-conforming Product, replace the
non-conforming Product with a new or reconditioned Product or refund the purchase price for the
Product. Any new or reconditioned Product provided pursuant to this paragraph is warranted as
provided herein for the remainder of the original Warranty Period. THE REMEDY SET FORTH IN
THIS PARAGRAPH SHALL BE THE END USER’S SOLE AND EXCLUSIVE REMEDY FOR
BREACH OF THE FOREGOING WARRANTY.
c. Conditions for Warranty Qualification.
If authorized by Enable-IT to return a Product which does not conform to the warranty set forth above,
the End User must: (1) obtain a return materials authorization (RMA) number from Enable-IT by
contacting the Customer Service Dept. at 888-309-0910 between the hours of 7:00 a.m. and 5:00
p.m. PST and otherwise fully comply with Enable-IT’s then-current RMA policy; (2) return the Product
to Enable-IT in its original packaging freight pre-paid; and (3) provide to Enable-IT the original receipt
or bill of sale establishing the date on which the Product was purchased. Products returned to
Enable-IT without an RMA number will be returned to the End User. Enable-IT shall not be
responsible for damage or loss during shipment of the returned Product to Enable-IT.
d. Voiding of Warranty.
The express warranty set forth above shall not apply to failure of the Product if the Product has been
subjected to: (i) physical abuse, misuse, improper installation, abnormal use, power failure or surge,
or use not consistent with the operating instructions provided by Enable-IT; (ii) modification (including
but not limited to opening the Product housing) or repair by any party in any manner other than as
approved by Enable-IT in writing; (iii) fraud, tampering, unusual physical or electrical stress, unsuitable
operating or physical conditions, negligence or accidents; (iv) removal or alteration of the Product
serial number tag; (v) improper packaging of Product returns; or (vi) damage during shipment (other
than during the original shipment of the Product to the End User from Enable-IT, if applicable).
All Rights Reserved © 1997 - 2018 Enable-IT™, Inc. Page !of !6 8

e. Warranty Disclaimers.
THE EXPRESS WARRANTY SET FORTH ABOVE IS IN LIEU OF ALL OTHER WARRANTIES,
WHETHER WRITTEN, ORAL, EXPRESS OR IMPLIED. ENABLE-IT DISCLAIMS, TO THE
MAXIMUM EXTENT PERMITTED BY LAW, THE IMPLIED WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE OR NONINFRINGEMENT OF THIRD PARTY RIGHTS.
NO PERSON (INCLUDING WITHOUT LIMITATION, ENABLE-IT’S EMPLOYEES, AGENTS,
RESELLERS, OEMS OR DISTRIBUTORS) IS AUTHORIZED TO MAKE ANY OTHER WARRANTY
OR REPRESENTATION CONCERNING THE PRODUCT. IF THE DISCLAIMER OF ANY IMPLIED
WARRANTY IS NOT PERMITTED BY LAW, THE DURATION OF ANY SUCH IMPLIED
WARRANTY IS LIMITED TO ONE (1) YEAR FROM THE DATE OF PURCHASE. SOME
JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR
LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY MAY LAST, SO SUCH LIMITATIONS OR
EXCLUSIONS MAY NOT APPLY. THIS WARRANTY GIVES THE END USER SPECIFIC LEGAL
RIGHTS AND THE END USER MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM
JURISDICTION TO JURISDICTION. ENABLE-IT DOES NOT WARRANT THAT THE OPERATION
OF THE PRODUCT WILL BE UNINTERRUPTED
OR ERROR FREE. ENABLE-IT IS NOT RESPONSIBLE FOR ANY DAMAGE TO OR LOSS OF
ANY PROGRAMS, DATA, OR OTHER INFORMATION STORED ON OR TRANSMITTED USING
THE PRODUCT.
!
2. LIMITATION OF LIABILITY.
IN NO EVENT SHALL ENABLE-IT BE LIABLE TO THE END USER, OR ANY THIRD PARTY, FOR
ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES IN
CONNECTION WITH OR ARISING OUT OF THE SALE OR USE OF THE PRODUCT (INCLUDING
BUT NOT LIMITED TO LOSS OF PROFIT, USE, DATA, OR OTHER ECONOMIC ADVANTAGE),
HOWEVER IT ARISES, INCLUDING WITHOUT LIMITATION BREACH OF WARRANTY, OR IN
CONTRACT OR IN TORT (INCLUDING NEGLIGENCE), OR STRICT LIABILITY, EVEN IF ENABLE-
IT HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGE AND EVEN IF A
LIMITED REMEDY SET FORTH IN THIS AGREEMENT FAILS OF ITS ESSENTIAL PURPOSE. IN
NO EVENT SHALL ENABLE-IT’S LIABILITY TO THE END USER, OR ANY THIRD PARTY,
EXCEED THE PRICE PAID FOR THE PRODUCT. BECAUSE SOME JURISDICTIONS DO NOT
ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR
INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO THE END USER.
!
3. LICENSE AND LIMITATIONS.
The firmware and software embedded in the Product (the "Embedded Software") are licensed to you.
Your use of the Product is your acceptance of the warranty terms above and the terms below. You
may use the Embedded Software solely in conjunction with your use of the Product. All worldwide
right, title and interest in and to the Product, or any portion thereof (including but not limited to the
Embedded Software), including all copyrights, patent rights, trademarks, trade secrets, and other
intellectual property rights therein and thereto, are and shall remain the exclusive property of Enable-
IT and/or its licensors. You acknowledge and agree that you may not, and may not allow any third
party to, (i) use the Embedded Software in a manner that is inconsistent with the above express right
granted to you or (ii) modify, distribute, reproduce, decompile, disassemble, reverse engineer or
otherwise attempt to discover the source code for the Embedded Software.
All Rights Reserved © 1997 - 2018 Enable-IT™, Inc. Page !of !7 8

CONTACT US
Sales and Customer Care:
Toll Free US and Canada 888 309-0910
866 389-8605 Fax
Other International [phone]
[phone] Fax
E Mail [email protected]
[email protected]
RMA Support:
https://support.enableit.com
All Rights Reserved © 1997 - 2018 Enable-IT™, Inc. Page !of !8 8