Enable-IT 865XW PRO User manual

Enable-IT 865XW PRO
Outdoor Gigabit PoE Extender Kit
Quickstart Guide
Professional Grade Networking
All Rights Reserved © 1997 - 2020 Enable-IT™, Inc.

INSTALLING THE 865XW PRO POE EXTENDER KIT
We highly recommend that you perform a quick out of the box test to ensure the working order of your
Enable-IT 865XW PRO Outdoor Gigabit PoE Extender units prior to installing. This will also serve to
familiarize you with how easy the process should be. Follow the steps below to perform the Out Of the
Box Test.
Step 1 - Attach the 60W 56V DC Outdoor Gigabit PoE Injector and power adapter to the local 865XW PRO
unit and
power up the unit. The Power LEDs will indicate the injector and 865XW PRO unit is receiving
power.
Step 2 - Connect the 865XW PRO RJ-45 Interlink ports together using one of the Ethernet LAN Patch cords
provided – as shown by the green line connecting the ports in the diagram above.
The Green LED Sync indicator on each of the 865XW PRO units will blink as they see each other and
then go solid once they are synched together.
!
Left side LEDs
Mode – Yellow Solid LED (LED Off = CO unit, LED On = CPE unit)
Sync – Green slow to fast flicker LED on power up – indicates negotiation of a link
– Green solid LED indicates link established and rapid pulse is traffic.
Power – Green Solid LED indicates the unit is receiving 12V power.!
!
Right side LEDs
Act – Yellow LED
Off = No device attached or detected.
On = Solid, indicates the presence of local LAN.
Blinking = Indicates the presence of local LAN traffic.
The Green Sync LEDs will start flickering slowly and then fast as the units talk to each other. After a
few seconds you should see a solid Green Interlink Sync LED on each unit to confirm a link is
established. This confirms basic proper operation of the units.!
All Rights Reserved © 1997 - 2020 Enable-IT™, Inc. Page of2 7
The Enable-IT 865XW PRO Outdoor Gigabit PoE Extenders have a distance restriction of 3,000ft
(915m) over 1-pair of copper wiring from device extension to device extension.!
!
Therefore a site survey of the wiring and installation planning are highly recommended.!
For highest performance use 100Mhz rated for the interlink wiring.

Step 3 - Next for a more detailed test and to confirm your PoE Equipment works with the 865XW PRO,
connect your Ethernet LAN to the 395 PoE Injector and the remote PoE device/s to the remote
865XW PRO LAN port and test connectivity. The Green Interlink Sync LED will pulse rapidly as it
detects traffic.
Performing the On-Site Installation
After removing the Enable-IT 865XW PRO Outdoor Gigabit PoE Extender Kit from the box, and
performing the Out Of The Box Testing (OOTBT), all that remains to install the unit on-site is to
mount the unit, build the interconnect wiring, add voice lines if needed, and attach the LAN
device cabling with the provided Ethernet Patch cords.
Mounting the Enable-IT 865XW PRO Outdoor Gigabit PoE Extender Units
The Enable-IT 865XW PRO extended Ethernet solution is designed for quick wall mounting.
Choose a location to mount each of the Enable-IT 865XW PRO’s where the maximum
distance does not exceed 3,000ft (915m) total between devices to be connected. When wall-
mounting the Enable-IT 865XW PRO unit it is recommended that you use the appropriate screw
anchors for your mounting surface. If mounting on existing plywood use wood screws; if
mounting onto drywall or sheetrock, use plastic drywall anchors to secure your installation.
Building the 865XW PRO Interlink Wiring
The most important aspect of the installation is the correct wiring of the Interlink cabling.
For all wiring you will need to crimp a (LAN Standard) RJ-45 Male head to each end of the
contiguous wire run and using the following TIA 568B straight through standard. We recommend
using a category rated 100MHz or better twisted pair cable as it is optimized for high throughput
frequencies isolated from cross-talk noise. Insert the completed RJ-45 ends into the 865XW
PRO Interlink port on each 865XW PRO unit.
Cabling Devices to The Enable-IT 865XW PRO Extended Ethernet Kit
Attach your remote PoE device to the 865XW PRO CPE unit LAN ports with Ethernet patch
cord provided. Attach your local LAN to the 395 PoE Injector with Ethernet patch cord provided.
Attach the power adapters to both 865XW PRO units.
Attach your local Interlink cabling end to the 865XW PRO CO unit Interlink port – Then do the
same for the remote end and plug into the 865XW PRO CPE unit Interlink port. The Sync LED’s
will flicker in a sequence talking to each other until they go solid. Your equipment should now
be powered up and functioning. LED indicators will provide visual operational status of the
865XW PRO units.
All Rights Reserved © 1997 - 2020 Enable-IT™, Inc. Page of3 7
865XW PRO CPE
865XW PRO CO
RJ-45 Interlink Cabling up to 3,000 feet / 915m

Troubleshooting
First examine the backbone wiring pair and make sure you have solid connections. The Interlink
Sync LED will be lit solid Green with rapid pulsing on each 865XW PRO unit to show proper
connection and pairing. If the Interlink Sync LED Link is flashing slow to fast and never goes solid….
Then follow the steps below:
1) Make sure your wiring is straight through and not connected to any Telco punch down
blocks; If so remove from the block and use Telco butt clips to bridge wire.
2) Check for a firm connection of the RJ-45 connections in each 865XW PRO unit, and
power is applied to the 865XW PRO CO & CPE units.
3) You can easily isolate any issue by performing an Out Of The Box Test (OOTBT). This
test will confirm the correct working order of your Enable-IT 865XW PRO Outdoor
Gigabit PoE Extender Kit. This will point to a possible issue with your long distance
Interlink wiring being affected by possible outside interference.
DIP Switch Settings. - Not Applicable for 865XW PRO
TECHNICAL SUPPORT
Enable-IT, Inc.’s Customer Care Team support is available directly to customers and distributors. All
support requests are processed through the online support portal. This allows us to provide assigned
support ticket numbers in order to bring closure to any technical issues.
Online Technical Services
The Enable-IT Support Portal is available 24/7 to open a ticket or check the status of one. Please use
this support website as your first source for help as it contains an on-line knowledge base of articles,
documentation, FAQ's and other problem-solving resources. This web-based support resource
provides the quickest solution to the most common technical support issues.
World Wide Web Site
https://support.enableit.com
Returning Products for Warranty Repair
Enable-IT warrants to the original purchaser of the Product ("you" or the "End User") that, for
the limited lifetime period commencing on the date the Product was purchased (the “Warranty
Period"), the Product will be substantially free from defects in materials and workmanship under
normal use and conditions. This warranty does not apply to Products, which are resold as used,
repaired or reconditioned.
Electrical or water damage is not covered under this warranty, extended warranties or
Advanced Replacement Program (AREP).
In order to obtain an authorized RMA approval, the End User must complete the required information
online located at https://support.enableit.com Ifyouhavequestionsordifficultycompletingthis
information you may contact the Customer Care Team at 888-309-0910 between the hours of 6:30
a.m. and 5:00 p.m. PT.
All Rights Reserved © 1997 - 2020 Enable-IT™, Inc. Page of4 7

Please ship Authorized RMAs to:
RMA Warranty Repair Processing Facility
16027 Brookhurst St, Suite I272
Fountain Valley, CA 92708-1551
Returning Products for Refund
Enable-IT, Inc. offers a generous 45-Day refund on a single PoE Extender Kit only, and is
subject to a 15% Restocking Fee. Shipments without a valid or authorized RMA number, or
sent to our corporate Las Vegas address, can be refused and / or billed for additional shipping.
ENABLE-IT, INC. LIMITED LIFETIME WARRANTY
Enable-IT, Inc. warrants this described product solely pursuant to the following terms and conditions.
1.ENABLE-IT PRODUCT WARRANTY.
a. Express Warranty.
Enable-IT warrants to the original purchaser of the Product ("you" or the "End User") that, for the
limited lifetime period commencing on the date the Product was purchased (the “Warranty Period"),
the Product will be substantially free from defects in materials and workmanship under normal use
and conditions. This warranty does not apply to Products, which are resold as used, repaired or
reconditioned.
Electrical or water damage are not covered under this warranty, extended warranties
or Advanced Replacement Program (AREP).
Enable-IT does not make any warranty with respect to any third party product, software or accessory
supplied with or used in connection with the Product and such third party products, software and
accessories, if any, are provided "AS IS." Warranty claims related to such third party products,
software and accessories must be made to the applicable third party manufacturer.
b. Remedies for Breach of Warranty.
In the event of a breach of the foregoing warranty, Enable-IT will, in its sole discretion and at its
cost, and subject to the terms of the following paragraph, repair the non-conforming Product,
replace the non-conforming Product with a new or reconditioned Product or refund the
purchase price for the Product. Any new or reconditioned Product provided pursuant to this
paragraph is warranted as provided herein for the remainder of the original Warranty Period.
THE REMEDY SET FORTH IN THIS PARAGRAPH SHALL BE THE END USER’S SOLE
AND EXCLUSIVE REMEDY FOR BREACH OF THE FOREGOING WARRANTY.
c. Conditions for Warranty Qualification.
If authorized by Enable-IT to return a Product which does not conform to the warranty set forth
above, the End User must: (1) obtain a return materials authorization (RMA) number from
Enable-IT by contacting the Customer Service Dept. at 888-309-0910 between the hours of
7:00 a.m. and 5:00 p.m. PST and otherwise fully comply with Enable-IT’s then-current RMA
policy; (2) return the Product to Enable-IT in its original packaging freight pre-paid; and (3)
provide to Enable-IT the original receipt or bill of sale establishing the date on which the
Product was purchased. Products returned to Enable-IT without an RMA number will be
returned to the End User. Enable-IT shall not be responsible for damage or loss during
shipment of the returned Product to Enable-IT.
All Rights Reserved © 1997 - 2020 Enable-IT™, Inc. Page of5 7

d. Voiding of Warranty.
The express warranty set forth above shall not apply to failure of the Product if the Product has
been subjected to: (i) physical abuse, misuse, improper installation, abnormal use, power
failure or surge, or use not consistent with the operating instructions provided by Enable-IT; (ii)
modification (including but not limited to opening the Product housing) or repair by any party in
any manner other than as approved by Enable-IT in writing; (iii) fraud, tampering, unusual
physical or electrical stress, unsuitable operating or physical conditions, negligence or
accidents; (iv) removal or alteration of the Product serial number tag; (v) improper packaging of
Product returns; or (vi) damage during shipment (other than during the original shipment of the
Product to the End User from Enable-IT, if applicable).
e. Warranty Disclaimers.
THE EXPRESS WARRANTY SET FORTH ABOVE IS IN LIEU OF ALL OTHER
WARRANTIES, WHETHER WRITTEN, ORAL, EXPRESS OR IMPLIED. ENABLE-IT
DISCLAIMS, TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE IMPLIED
WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR
NONINFRINGEMENT OF THIRD PARTY RIGHTS. NO PERSON (INCLUDING WITHOUT
LIMITATION, ENABLE-IT’S EMPLOYEES, AGENTS, RESELLERS, OEMS OR
DISTRIBUTORS) IS AUTHORIZED TO MAKE ANY OTHER WARRANTY OR
REPRESENTATION CONCERNING THE PRODUCT. IF THE DISCLAIMER OF ANY
IMPLIED WARRANTY IS NOT PERMITTED BY LAW, THE DURATION OF ANY SUCH
IMPLIED WARRANTY IS LIMITED TO ONE (1) YEAR FROM THE DATE OF PURCHASE.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES
OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY MAY LAST, SO SUCH
LIMITATIONS OR EXCLUSIONS MAY NOT APPLY. THIS WARRANTY GIVES THE END
USER SPECIFIC LEGAL RIGHTS AND THE END USER MAY ALSO HAVE OTHER
RIGHTS, WHICH VARY FROM JURISDICTION TO JURISDICTION. ENABLE-IT DOES
NOT WARRANT THAT THE OPERATION OF THE PRODUCT WILL BE UNINTERRUPTED
OR ERROR FREE. ENABLE-IT IS NOT RESPONSIBLE FOR ANY DAMAGE TO OR LOSS
OF ANY PROGRAMS, DATA, OR OTHER INFORMATION STORED ON OR TRANSMITTED
USING THE PRODUCT.
2. LIMITATION OF LIABILITY.
IN NO EVENT SHALL ENABLE-IT BE LIABLE TO THE END USER, OR ANY THIRD PARTY, FOR
ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES IN
CONNECTION WITH OR ARISING OUT OF THE SALE OR USE OF THE PRODUCT (INCLUDING
BUT NOT LIMITED TO LOSS OF PROFIT, USE, DATA, OR OTHER ECONOMIC ADVANTAGE),
HOWEVER IT ARISES, INCLUDING WITHOUT LIMITATION BREACH OF WARRANTY, OR IN
CONTRACT OR IN TORT (INCLUDING NEGLIGENCE), OR STRICT LIABILITY, EVEN IF ENABLE-
IT HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGE AND EVEN IF A
LIMITED REMEDY SET FORTH IN THIS AGREEMENT FAILS OF ITS ESSENTIAL PURPOSE. IN
NO EVENT SHALL ENABLE-IT’S LIABILITY TO THE END USER, OR ANY THIRD PARTY,
EXCEED THE PRICE PAID FOR THE PRODUCT. BECAUSE SOME JURISDICTIONS DO NOT
ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR
INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO THE END USER.
All Rights Reserved © 1997 - 2020 Enable-IT™, Inc. Page of6 7

3. LICENSE AND LIMITATIONS.
The firmware and software embedded in the Product (the "Embedded Software") are licensed to you.
Your use of the Product is your acceptance of the warranty terms above and the terms below. You
may use the Embedded Software solely in conjunction with your use of the Product. All worldwide
right, title and interest in and to the Product, or any portion thereof (including but not limited to the
Embedded Software), including all copyrights, patent rights, trademarks, trade secrets, and other
intellectual property rights therein and thereto, are and shall remain the exclusive property of Enable-
IT and/or its licensors. You acknowledge and agree that you may not, and may not allow any third
party to, (i) use the Embedded Software in a manner that is inconsistent with the above express right
granted to you or (ii) modify, distribute, reproduce, decompile, disassemble, reverse engineer or
otherwise attempt to discover the source code for the Embedded Software.
CONTACT US
Sales and Customer Care:
Toll Free US and Canada 888 309-0910
866 389-8605 Fax
Other International [phone]
[phone] Fax
E Mail [email protected]
[email protected]
RMA Support:
https://support.enableit.com
All Rights Reserved © 1997 - 2020 Enable-IT™, Inc. Page of7 7