Enable-IT 8955M User manual

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Enable-IT 8955M - 8 Port
Professional Grade PoE DSLAM
Quickstart Guide
All Rights Reserved © 1997 - 2015 Enable-IT™, Inc.

INSTALLING THE 8955M POE DSLAM - 8 PORT
The Enable-IT 8955M is designed to be used in conjunction with the 3600R or 3400R
Rackmount PoE injectors to be able to deliver dedicated high power PoE up to 4,000ft (1,130m)
over 2-pair up to 4-pair wiring from 8955M to 870 CPE. Therefore a site survey of the wiring
and installation planning are highly recommended. For highest performance use CAT5e rated
or higher spec for interlink wiring.
Perform an Out Of The Box Test (OOTBT)
We recommend that you perform a quick out of the box test to ensure the working order
of your Enable-IT 8955M, 3600R and 870 CPE PoE Extender solution prior to installing.
This will also serve to familiarize you with how easy the process should be. Using one of
the Ethernet patch cords provided, attach it to LINE port 1 of the 8955M and the other end
to a 870 CPE unit.
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Using the provided secure locking cable, attach it to the 1st connector on the rear of the
8955M - closest to the left side if all the rear connectors are facing you. Connect other
end of this secure locking cable (the U-wire connector) to the far left 56V screw terminal
on the left if the screw terminals are facing you. Red lead is for Positive and the Black
lead is negative. Power up both the 8955M and the 3600R DSLAM. The 870 CPE will
automatically power up if connected correctly.
The Green Sync LED on the 870 CPE will start flickering slowly and then fast as the
8955M and 870 talk to each other. After a few seconds you should see a solid Green
Interlink Sync LED on 870 CPE to confirm a link is established. This confirms basic
proper operation of the solution. Next for a more detailed test and to confirm your LAN
Equipment works with the 860 PRO, connect your Ethernet LAN and remote device to the
860 PRO LAN ports and test connectivity. The Green Interlink Sync LED will pulse
rapidly as it detects traffic.
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8955M Port 5 Secure Locking PoE input connected to 3600R

870 CPE LED indicators will provide visual operational status of the 870 CPE connectivity.
Mode – Yellow Solid LED On = CPE unit!
Sync – Green slow to fast flicker LED on power up – indicates negotiation of a link
– Green solid LED indicates link established and rapid pulse is traffic!
Lan/Act – Yellow LED
Off = No device attached or detected
On = Solid, indicates the presence of local LAN
On = Blinking, indicates the presence of local LAN traffic!
Power – Green Solid LED indicates the unit is receiving PoE power
Troubleshooting!
First examine the 870 CPE wiring run and make sure you have solid connections. The 870 CPE
should be receiving power and the Interlink Sync LED will be lit solid Green with rapid pulsing to show
proper connection with the 8955M. If the Interlink Sync LED Link is flashing slow to fast and never
goes solid…. Then follow the steps below:
1) Make sure your wiring is straight through and not connected to any Telco punch down
blocks; If so remove from the block and use Telco gel/butt clips to bridge wire. We
recommend using Category rated cabling - all 8 wires for more copper to push power
over greater distance.!
2) Check for a firm connection of the RJ-45 connections in each 870 CPE units, and
power is applied to the 860 PRO CO & CPE units.!
3) You can easily isolate any issue by performing an Out Of The Box Test (OOTBT). This
test will confirm the correct working order of your Enable-IT 8955M, 3600R and 870
CPE units.
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870 CPE Performance Settings (DIP Switch)
If you are experiencing performance issues with your Ethernet connection you may use the following
DIP switch settings to adjust to your application. The 870 CPE can be controlled from the 8955M
management web control for a centralized point for all 870 CPE.
•Switch 1: Always use in CPE Mode
CPE Mode – Down / On Position
•Switch 2: Error Correction Mode!
Interleaved Error Correction Enabled – Up / Off Position – degrades performance
Fast Channel – Down / On Position (Default)
Interleaved Error Correction works better for file transfers, where the delivered data must be error
free but latency incurred by the retransmission of error packets is acceptable. Fast channel is
preferred for streaming multimedia, where an occasional dropped bit is not noticeable or
acceptable.
•Switch 3: 17a (over 1,500ft) / 30a (under 1,500ft) Mode!
17a Mode – Up / Off Position
17amodeisonlyusedforInterlinkrunsover1,500ftto6,000ft.
30a Mode – Down / On Position (Default)
30amodeisonlyenabledforInterlinkrunsunder1,500ft.
•Switch 4: Signal-to-noise Noise Ratio (SNR)!
9dB – Up / Off Position
6dB – Down / On Position (Default)!
Signal-to-noise ratio is a measurement that refers to how much noise is in the output of a device,
in relation to the signal level. If you experience issues of noise bleeding over the lines, or high
interference in your environment, it is suggested that you switch to 6dB SNR. This may help
clean up any noise bleeding over your cabling.
8955M Web Console
The 8955 Gigabit IP DSLAM allows users to manage and change its configurations with web browsers. !
Users are able to login the web management system with any standard web browser, such as, !
Internet Explorer, Firefox, etc.
Default IP Address: 192.168.0.100 Username: admin Password: admin
Note: Please make sure the IP address is correct once the IP of the management web site is changed.!
Please download the full 8955M manual here for detailed setup.
https://www.ethernetextender.com/wp-content/uploads/2015/05/8955-Manual.pdf
All Rights Reserved © 1997 - 2015 Enable-IT™, Inc. Page !of !4 8

TECHNICAL SUPPORT
Enable-IT, Inc.’s Customer Care Team support is available directly to customers and distributors. All
support requests are processed through the online support portal. This allows us to provide assigned
support ticket numbers in order to bring closure to any technical issues.
Online Technical Services
The Enable-IT Support Portal is available 24/7 to open a ticket or check the status of one. Please use
this support website as your first source for help as it contains an on-line knowledge base of articles,
documentation, FAQ's and other problem-solving resources. This web-based support resource
provides the quickest solution to the most common technical support issues.
World Wide Web Site
http://support.enableit.com
Returning Products for Warranty Repair
Enable-IT, Inc. warrants to the original purchaser of the Product ("you" or the "End User") that, for the
four (4) year period commencing on the date the Product was purchased (the "Warranty Period"), the
Product will be substantially free from defects in materials and workmanship under normal use and
conditions. Electrical or water damage is not covered under this warranty, extended warranties
or Advanced Replacement Program (AREP).
In order to obtain an authorized RMA approval, the End User must complete the required information
online located at http://support.enableit.com. If you have questions or difficulty completing this
information you may contact the Customer Care Team at 888-309-0910 between the hours of 8:00
a.m. and 5:00 p.m. PT.
Please ship Authorized RMAs to:
RMA Warranty Repair Processing Facility
16600 Harbor Blvd, Suites H & I
Fountain Valley, CA 92708-1363
Returning Products for Refund
Enable-IT, Inc. offers a generous 45-Day refund on a single Ethernet Extender Kit only, and is
subject to a 15% Restocking Fee. Shipments without a valid or authorized RMA number, or
sent to our corporate Las Vegas address, can be refused and / or billed for additional shipping.
All Rights Reserved © 1997 - 2015 Enable-IT™, Inc. Page !of !5 8

ENABLE-IT, INC. LIMITED WARRANTY
Enable-IT, Inc. warrants the Enable-IT 8955M solely pursuant to the following terms and conditions.
1.ENABLE-IT PRODUCT WARRANTY.
a. Express Warranty.
Enable-IT warrants to the original purchaser of the Product ("you" or the "End User") that, for
thefour(4)yearperiodcommencingonthedatetheProductwaspurchased(the
“WarrantyPeriod"),theProductwillbesubstantiallyfreefromdefectsinmaterialsand
workmanshipundernormaluseandconditions.ThiswarrantydoesnotapplytoProducts,
whichareresoldasused,repairedorreconditioned,orconsumables(suchasbatteries)
suppliedwiththeProduct.Electrical or water damage are not covered under this
warranty,extendedwarrantiesorAdvancedReplacementProgram(AREP).
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Enable-IT does not make any warranty with respect to any third party product, software or
accessorysuppliedwithorusedinconnectionwiththeProductandsuchthirdparty
products,softwareandaccessories,ifany,areprovided"ASIS."Warrantyclaimsrelatedto
suchthirdpartyproducts,softwareandaccessoriesmustbemadetotheapplicablethird
partymanufacturer.
b. Remedies for Breach of Warranty.
In the event of a breach of the foregoing warranty, Enable-IT will, in its sole discretion and at its
cost, and subject to the terms of the following paragraph, repair the non-conforming Product,
replace the non-conforming Product with a new or reconditioned Product or refund the
purchase price for the Product. Any new or reconditioned Product provided pursuant to this
paragraph is warranted as provided herein for the remainder of the original Warranty Period.
THE REMEDY SET FORTH IN THIS PARAGRAPH SHALL BE THE END USER’S SOLE
AND EXCLUSIVE REMEDY FOR BREACH OF THE FOREGOING WARRANTY.
c. Conditions for Warranty Qualification.
If authorized by Enable-IT to return a Product which does not conform to the warranty set forth
above, the End User must: (1) obtain a return materials authorization (RMA) number from
Enable-IT by contacting the Customer Service Dept. at 888-309-0910 between the hours of
8:00 a.m. and 5:00 p.m. PST and otherwise fully comply with Enable-IT’s then-current RMA
policy; (2) return the Product to Enable-IT in its original packaging freight pre-paid; and (3)
provide to Enable-IT the original receipt or bill of sale establishing the date on which the
Product was purchased. Products returned to Enable-IT without an RMA number will be
returned to the End User. Enable-IT shall not be responsible for damage or loss during
shipment of the returned Product to Enable-IT.
d. Voiding of Warranty.
The express warranty set forth above shall not apply to failure of the Product if the Product has
been subjected to: (i) physical abuse, misuse, improper installation, abnormal use, power
failure or surge, or use not consistent with the operating instructions provided by Enable-IT; (ii)
modification (including but not limited to opening the Product housing) or repair by any party in
any manner other than as approved by Enable-IT in writing; (iii) fraud, tampering, unusual
physical or electrical stress, unsuitable operating or physical conditions, negligence or
accidents; (iv) removal or alteration of the Product serial number tag; (v) improper packaging of
Product returns; or (vi) damage during shipment (other than during the original shipment of the
Product to the End User from Enable-IT, if applicable).
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e. Warranty Disclaimers.
THE EXPRESS WARRANTY SET FORTH ABOVE IS IN LIEU OF ALL OTHER
WARRANTIES, WHETHER WRITTEN, ORAL, EXPRESS OR IMPLIED. ENABLE-IT
DISCLAIMS, TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE IMPLIED
WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR
NONINFRINGEMENT OF THIRD PARTY RIGHTS. NO PERSON (INCLUDING WITHOUT
LIMITATION, ENABLE-IT’S EMPLOYEES, AGENTS, RESELLERS, OEMS OR
DISTRIBUTORS) IS AUTHORIZED TO MAKE ANY OTHER WARRANTY OR
REPRESENTATION CONCERNING THE PRODUCT. IF THE DISCLAIMER OF ANY
IMPLIED WARRANTY IS NOT PERMITTED BY LAW, THE DURATION OF ANY SUCH
IMPLIED WARRANTY IS LIMITED TO ONE (1) YEAR FROM THE DATE OF PURCHASE.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES
OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY MAY LAST, SO SUCH
LIMITATIONS OR EXCLUSIONS MAY NOT APPLY. THIS WARRANTY GIVES THE END
USER SPECIFIC LEGAL RIGHTS AND THE END USER MAY ALSO HAVE OTHER
RIGHTS, WHICH VARY FROM JURISDICTION TO JURISDICTION. ENABLE-IT DOES
NOT WARRANT THAT THE OPERATION OF THE PRODUCT WILL BE UNINTERRUPTED
OR ERROR FREE. ENABLE-IT IS NOT RESPONSIBLE FOR ANY DAMAGE TO OR LOSS
OF ANY PROGRAMS, DATA, OR OTHER INFORMATION STORED ON OR TRANSMITTED
USING THE PRODUCT.
2. LIMITATION OF LIABILITY.
IN NO EVENT SHALL ENABLE-IT BE LIABLE TO THE END USER, OR ANY THIRD PARTY, FOR
ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES IN
CONNECTION WITH OR ARISING OUT OF THE SALE OR USE OF THE PRODUCT (INCLUDING
BUT NOT LIMITED TO LOSS OF PROFIT, USE, DATA, OR OTHER ECONOMIC ADVANTAGE),
HOWEVER IT ARISES, INCLUDING WITHOUT LIMITATION BREACH OF WARRANTY, OR IN
CONTRACT OR IN TORT (INCLUDING NEGLIGENCE), OR STRICT LIABILITY, EVEN IF ENABLE-
IT HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGE AND EVEN IF A
LIMITED REMEDY SET FORTH IN THIS AGREEMENT FAILS OF ITS ESSENTIAL PURPOSE. IN
NO EVENT SHALL ENABLE-IT’S LIABILITY TO THE END USER, OR ANY THIRD PARTY,
EXCEED THE PRICE PAID FOR THE PRODUCT. BECAUSE SOME JURISDICTIONS DO NOT
ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR
INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO THE END USER.
3. LICENSE AND LIMITATIONS.
The firmware and software embedded in the Product (the "Embedded Software") are licensed to you.
Your use of the Product is your acceptance of the warranty terms above and the terms below. You
may use the Embedded Software solely in conjunction with your use of the Product. All worldwide
right, title and interest in and to the Product, or any portion thereof (including but not limited to the
Embedded Software), including all copyrights, patent rights, trademarks, trade secrets, and other
intellectual property rights therein and thereto, are and shall remain the exclusive property of Enable-
IT and/or its licensors. You acknowledge and agree that you may not, and may not allow any third
party to, (i) use the Embedded Software in a manner that is inconsistent with the above express right
granted to you or (ii) modify, distribute, reproduce, decompile, disassemble, reverse engineer or
otherwise attempt to discover the source code for the Embedded Software.
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CONTACT US
Sales and Customer Care:
Toll Free US and Canada 888 309-0910
866 389-8605 Fax
Other International [phone]
[phone] Fax
E Mail [email protected]
[email protected]
RMA Support:
http://support.enableit.com
All Rights Reserved © 1997 - 2015 Enable-IT™, Inc. Page !of !8 8