Endress+Hauser Proline Promass 300 Operator's manual

Products Solutions Services
Special Documentation
Proline Promass 300
PROFIBUS DP
Web server
SD02226D/06/EN/01.18
71402820
Valid as of version
01.00.zz (Device firmware)

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Table of contents
1 About this document ................ 4
1.1 Document function ..................... 4
1.2 Target group .......................... 4
1.3 Using this document .................... 4
1.4 Symbols used .......................... 4
2 Basic safety instructions ............ 6
2.1 Requirements for personnel ............... 6
2.2 Designated use ........................ 6
2.3 Occupational safety ..................... 6
2.4 Operational safety ...................... 6
2.5 Product safety ......................... 6
2.6 IT security ............................ 7
2.7 Device-specific IT security ................. 7
3 Product features and availability ... 10
3.1 Product features ...................... 10
3.2 Availability .......................... 10
3.3 Identification in the measuring device ...... 10
4 Commissioning .................... 11
4.1 Prerequisites - computer ................ 11
4.2 Prerequisites - measuring device .......... 17
4.3 Connecting the computer to the measuring
device .............................. 17
4.4 Establishing a connection to the Web
server .............................. 19
4.5 Setting the IP address .................. 20
4.6 Overview of the Web server parameters ..... 20
5 Operation options ................. 23
5.1 Logging on .......................... 23
5.2 User interface ........................ 24
5.3 Logging out .......................... 25
6 Diagnostics and troubleshooting ... 26
6.1 General Web server troubleshooting ........ 26
6.2 Diagnostic information in the Web browser .. 27
6.3 Diagnostic information in the measuring
device .............................. 28
6.4 Checking the network connection .......... 28
7 Technical data .................... 29

About this document Proline Promass 300 PROFIBUS DP
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1 About this document
1.1 Document function
This manual is a Special Documentation; it does not replace the Operating Instructions
pertaining to the device. It serves as a reference for using the Web server integrated in the
measuring device.
1.2 Target group
The document is aimed at specialists who work with the device over the entire life cycle
and perform specific configurations.
1.3 Using this document
1.3.1 Information on the document structure
This Special Documentation contains a range of information, including:
• Prerequisites for use on the computer and measuring device
• Connection of the computer via the service interface or WLAN interface
• Configuration of the communication interface
• Establishing a connection
• Diagnostics and troubleshooting
The information and safety instructions in the Operating Instructions pertaining to
the measuring device must always be observed →  4.
1.3.2 Device documentation
The Technical Documentation for the measuring device is available:
• On the CD-ROM supplied with the measuring device (depending on the device version,
the CD-ROM might not be part of the delivery!)
• Via the W@M Device Viewer: enter the serial number from the nameplate
(www.endress.com/deviceviewer)
• Via the Endress+Hauser Operations App: enter the serial number from the nameplate or
scan the 2-D matrix code (QR code) on the nameplate.
Technical documentation can also be downloaded from the Download Area of the
Endress+Hauser web site: www.endress.com → Download. However this technical
documentation applies to a particular instrument family and is not assigned to a
specific measuring device.
1.4 Symbols used
1.4.1 Safety symbols
Symbol Meaning
DANGER
DANGER!
This symbol alerts you to a dangerous situation. Failure to avoid this situation will
result in serious or fatal injury.
WARNING
WARNING!
This symbol alerts you to a dangerous situation. Failure to avoid this situation can
result in serious or fatal injury.

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Symbol Meaning
CAUTION
CAUTION!
This symbol alerts you to a dangerous situation. Failure to avoid this situation can
result in minor or medium injury.
NOTICE
NOTE!
This symbol contains information on procedures and other facts which do not result in
personal injury.
1.4.2 Symbols for certain types of information
Symbol Meaning
Permitted
Indicates procedures, processes or actions that are allowed.
Forbidden
Indicates procedures, processes or actions that are forbidden.
Tip
Indicates additional information.
Reference to documentation
A
Reference to page
Reference to graphic
Notice or individual step to be observed
1.
,
2.
,
3.
… Series of steps
Result of a step
1.4.3 Symbols in graphics
Symbol Meaning
1, 2, 3,... Item numbers
1.
,
2.
,
3.
… Series of steps

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2 Basic safety instructions
2.1 Requirements for personnel
Personnel involved in installation, commissioning, diagnostics and maintenance must
meet the following requirements:
‣Trained, qualified specialists must have a relevant qualification for this specific function
and task
‣Are authorized by the plant owner/operator
‣Are familiar with federal/national regulations
‣Before starting work, read and understand the instructions in the manual and
supplementary documentation as well as the certificates (depending on the
application)
‣Follow instructions and comply with basic conditions
Operating personnel must meet the following requirements:
‣Be instructed and authorized by the plant operator with regard to the requirements of
the task
‣Follow the instructions in this manual
2.2 Designated use
The designated use of the measuring device is described in the Operating Instructions
pertaining to the device →  4.
2.3 Occupational safety
For work on and with the device:
‣Wear the required personal protective equipment according to federal/national
regulations.
If working on and with the device with wet hands:
‣It is recommended to wear gloves on account of the higher risk of electric shock.
2.4 Operational safety
Risk of injury!
‣Operate the device in proper technical condition and fail-safe condition only.
‣The operator is responsible for interference-free operation of the device.
Modifications to the device
Unauthorized modifications to the device are not permitted and can lead to unforeseeable
dangers.
‣If, despite this, modifications are required, consult with Endress+Hauser.
2.5 Product safety
This device is designed in accordance with good engineering practice to meet state-of-the-
art safety requirements, has been tested, and left the factory in a condition in which it is
safe to operate.
It meets general safety standards and legal requirements. It also complies with the EC
directives listed in the device-specific EC Declaration of Conformity. Endress+Hauser
confirms this by affixing the CE mark to the device.

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2.6 IT security
Our warranty is valid only if the device is installed and used as described in the Operating
Instructions. The device is equipped with security mechanisms to protect it against any
inadvertent changes to the settings.
IT security measures, which provide additional protection for the device and associated
data transfer, must be implemented by the operators themselves in line with their security
standards.
2.7 Device-specific IT security
The device offers a range of specific functions to support protective measures on the
operator's side. These functions can be configured by the user and guarantee greater in-
operation safety if used correctly. An overview of the most important functions is provided
in the following section.
Function/interface Factory setting Recommendation
Write protection via hardware write
protection switch →  7
Not enabled. On an individual basis following risk
assessment.
Access code
(also applies for Web server login or
FieldCare connection) →  8
Not enabled
(0000).
Assign a customized access code during
commissioning.
WLAN
(order option in display module)
Enabled. On an individual basis following risk
assessment.
WLAN security mode Enabled (WPA2-
PSK)
Do not change.
WLAN passphrase
(password) →  8
Serial number Assign a customized access code during
commissioning.
WLAN mode Access Point On an individual basis following risk
assessment.
Web server→  8 Enabled. On an individual basis following risk
assessment.
CDI-RJ45 service interface →  8 – On an individual basis following risk
assessment.
2.7.1 Protecting access via hardware write protection
Write access to the device parameters via the local display, Web browser or operating tool
(e.g. FieldCare, DeviceCare) can be disabled via a write protection switch (DIP switch on
the motherboard). When hardware write protection is enabled, only read access to the
parameters is possible.
Hardware write protection is disabled when the device is delivered.
2.7.2 Protecting access via a password
Different passwords are available to protect write access to the device parameters or access
to the device via the WLAN interface.

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• User-specific access code
Protect write access to the device parameters via the local display, Web browser or
operating tool (e.g. FieldCare, DeviceCare). Access authorization is clearly regulated
through the use of a user-specific access code.
• WLAN passphrase
The network key protects a connection between an operating unit (e.g. notebook or
tablet) and the device via the WLAN interface which can be ordered as an option.
• Infrastructure mode
When the device is operated in infrastructure mode, the WLAN passphrase corresponds
to the WLAN passphrase configured on the operator side.
User-specific access code
Write access to the device parameters via the local display, Web browser or operating tool
(e.g. FieldCare, DeviceCare) can be protected by the modifiable, user-specific access code.
When the device is delivered, the device does not have an access code and is equivalent to
0000 (open).
WLAN passphrase: Operation as WLAN access point
A connection between an operating unit (e.g. notebook or tablet) and the device via the
WLAN interface, which can be ordered as an optional extra, is protected by the network
key. The WLAN authentication of the network key complies with the IEEE 802.11
standard.
When the device is delivered, the network key is pre-defined depending on the device. It
can be changed via the WLAN settings submenu in the WLAN passphrase parameter.
Infrastructure mode
A connection between the device and WLAN access point is protected by means of an SSID
and passphrase on the system side. Please contact the relevant system administrator for
access.
General notes on the use of passwords
• The access code and network key supplied with the device should be changed during
commissioning.
• Follow the general rules for generating a secure password when defining and managing
the access code or network key.
• The user is responsible for the management and careful handling of the access code and
network key.
2.7.3 Access via Web server
The Web server is enabled when the device is delivered. The Web server can be disabled if
necessary (e.g. after commissioning) via the Web server functionality parameter.
The device and status information can be hidden on the login page. This prevents
unauthorized access to the information.
For detailed information on device parameters, see:
The "Description of Device Parameters" document
2.7.4 Access via service interface (CDI-RJ45)
The device can be connected to a network via the service interface (CDI-RJ45). Device-
specific functions guarantee the secure operation of the device in a network.
The use of relevant industrial standards and guidelines that have been defined by national
and international safety committees, such as IEC/ISA62443 or the IEEE, is recommended.

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This includes organizational security measures such as the assignment of access
authorization as well as technical measures such as network segmentation.

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3 Product features and availability
3.1 Product features
Thanks to the integrated Web server, the device can be operated and configured via a Web
browser and via a service interface (CDI-RJ45) or via a WLAN interface. The structure of
the operating menu is the same as for the local display. In addition to the measured values,
status information on the device is also displayed and allows the user to monitor the status
of the device. Furthermore the device data can be managed and the network parameters
can be configured.
A device that has a WLAN interface (can be ordered as an option) is required for the
WLAN connection: order code for "Display; operation", option G "4-line, illuminated; touch
control + WLAN". The device acts as an Access Point and enables communication by
computer or a mobile handheld terminal.
3.2 Availability
The integrated Web server is a standard feature. It does not need to be ordered for the
device ex works as it is provided as standard when the device is delivered to the customer.
No particular measures are required to put the feature into operation.
3.3 Identification in the measuring device
An adhesive label on the inside of the electronics compartment cover or the connection
compartment describes all the available hardware components, and their functions, for the
measuring device. The service interface (CDI-RJ45) has the following identification:
Service Int. (CDI)
IP 192.168.1.212
1
2
A0030874
 1 Example of the CDI-RJ45 service interface
1 Symbol for service interface
2 Information on the default setting for the WLAN IP address

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4 Commissioning
Establishing a connection to the integrated Web server
1. Configure the computer →  11.
2. Check the settings on the measuring device and change them if necessary →  17.
3. Connect the measuring device to the computer →  17.
4. Establish a connection to the Web server →  19.
5. Start the Web browser and access the operating menu →  19.
 The measuring device can be operated via the Web server.
4.1 Prerequisites - computer
4.1.1 Hardware
Hardware Interface
CDI-RJ45 WLAN
Interface The computer must have an RJ45
interface.
The operating unit must have a
WLAN interface.
Connection Standard Ethernet cable with RJ45
connector.
Connection via Wireless LAN.
Screen Recommended size: ≥12" (depends on the screen resolution)
4.1.2 Software
Software Interface
CDI-RJ45 WLAN
Recommended operating
systems
• Microsoft Windows 7 or higher.
• Mobile operating systems:
– iOS
– Android
Microsoft Windows XP is supported.
Web browsers supported • Microsoft Internet Explorer 8 or higher
• Microsoft Edge
• Mozilla Firefox
• Google Chrome
• Safari
4.1.3 Configuring the computer
User rights Appropriate user rights (e.g. administrator rights) for TCP/IP and proxy server
settings are necessary (for adjusting the IP address, subnet mask etc.).
Proxy server settings of the
Web browser
The Web browser setting Use a Proxy Server for Your LAN must be
deselected .

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JavaScript JavaScript must be enabled.
If JavaScript cannot be enabled:
enter http://192.168.1.212/basic.html in the address line of the Web
browser. A fully functional but simplified version of the operating menu
structure starts in the Web browser.
When installing a new firmware version: To enable correct data display,
clear the temporary memory (cache) of the Web browser under Internet
options.
Network connections Only the active network connections to the measuring device should be used.
Switch off all other network connections such as WLAN.

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Configuring IP settings for Windows
• To configure the IP settings, appropriate user rights (e.g. administrator rights) are
required for the computer.
• Before configuring the IP settings, close all the windows of the Web browser.
1. Click Start (Windows icon).
 The Start menu appears.
2. In the Start menu, select Control Panel.
 This opens a new window with the control panel elements.
adapter
A0024277
3. Enter the term "adapter" in the search field.
 The Network and Sharing Center is listed in the search results.
4. Select the Network Connections option under Network and Sharing Center.
 This opens a new window with the network connections.
A0024293
5. In this window, select the Local Area Connection (LAN).

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6. Right-click to open the picklist and select Properties.
 The Local Area Connection Properties dialog box opens.
A0024300
7. Select the Internet Protocol Version 4 (TCP/IPv4) item.
8. Click the Properties button.
 The Internet Protocol Version 4 (TCP/IPv4) Properties window opens.
A0024309
9. In the General tab, select the Use the Following IP Address option.

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10. Enter the IP address, subnet mask and default gateway as indicated in the following
table and then click Ok to confirm.
Standard settings for IP address, subnet mask and default gateway
IP address 192.168.1.XXX
For XXX all numerical sequences except: 0, 212 and 255 → e.g.
192.168.1.213
Subnet mask 255.255.255.0
Default gateway 192.168.1.212 or leave cells empty
The standard settings correspond to those for private networks. In the case of
Ethernet-based networks, the settings can deviate from these standard settings and
must be changed if necessary.

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Changing the proxy server settings
To establish communication, the proxy server setting Use a Proxy Server for Your LAN must
be deselected for the Web browser.
To change the proxy server setting, appropriate user rights (e.g. administrator rights)
are required for the computer.
Changing the proxy server settings taking Internet Explorer as the sample browser
1. Open the Web browser.
2. In the Options menu, select the Internet Options item.
 This opens a new window with the Internet options.
A0024310
3. Select the Connections tab.
4. Under Local Area Network Settings click the LAN Settings button.
 This opens a new window with the Local Area Network Settings.
A0024311
5. Deselect the Use a Proxy Server for Your LAN checkbox and then click Ok to confirm.

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4.2 Prerequisites - measuring device
4.2.1 Enabling the Web server
The Web server must be enabled in the measuring device (factory setting).
If the Web server is disabled it be enabled again via the Web server functionality
parameter (→  22). To do so, users can choose from the following operation options:
• Local display
• Operating tool e.g. FieldCare, DeviceCare, AMS Device Manager , SIMATIC PDM
4.2.2 Determining the IP address of the measuring device
The IP address of the device is required to establish communication between the device
(Web server) and a computer (client). The device has the default fixed IP address:
192.168.1.212. This can be entered in the Web browser on the computer to establish
communication.
Using the local display or an operating tool
The IP address parameter can be used to determine the IP address via the local display or
via an operating tool e.g. FieldCare, DeviceCare, AMS Device Manager, SIMATIC PDM.
4.3 Connecting the computer to the measuring device
The measuring device can be connected to the computer via:
• Service interface (CDI-RJ45)
• WLAN interface
4.3.1 Via service interface (CDI-RJ45)
Preparing the measuring device
1. Depending on the housing version:
Release the securing clamp or securing screw of the housing cover.
2. Depending on the housing version:
Unscrew or open the housing cover.
3. The location of the connection socket depends on the measuring device and the
communication protocol:
Connect the computer to the RJ45 connector via the standard Ethernet connecting
cable →  10.
Configuring the Internet protocol of the computer
The following information refers to the default Ethernet settings of the device.
IP address of the device: 192.168.1.212 (factory setting)
NOTICE
Risk of electric shock! Components carry dangerous voltages!
‣Never open the measuring device while it is connected to the supply voltage.
‣The information and safety instructions in the Operating Instructions pertaining to the
measuring device must always be observed →  4.
1. Switch on the measuring device.
2. Connect to the computer using a cable →  10.

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3. If a 2nd network card is not used, close all the applications on the notebook.
 Applications requiring Internet or a network, such as e-mail, SAP applications,
Internet or Windows Explorer.
4. Close any open Internet browsers.
5. Configure the properties of the Internet protocol (TCP/IP) as defined in the table:
IP address 192.168.1.XXX; for XXX all numerical sequences except: 0, 212 and 255 → e.g.
192.168.1.213
Subnet mask 255.255.255.0
Default gateway 192.168.1.212 or leave cells empty
4.3.2 Via WLAN interface
Configuring the Internet protocol of the mobile terminal
NOTICE
If the WLAN connection is lost during the configuration, settings made may be lost.
‣Make sure that the WLAN connection is not disconnected while configuring the device.
NOTICE
In principle, avoid simultaneous access to the measuring device via the service
interface (CDI-RJ45) and the WLAN interface from the same mobile terminal. This
could cause a network conflict.
‣Only activate one service interface (CDI-RJ45 service interface or WLAN interface).
‣If simultaneous communication is necessary: configure different IP address ranges, e.g.
192.168.0.1 (WLAN interface) and 192.168.1.212 (CDI-RJ45 service interface).
Preparing the mobile terminal
‣Enable WLAN reception on the mobile terminal.
Establishing a connection from the mobile terminal to the measuring device
1. In the WLAN settings of the mobile terminal:
Select the measuring device using the SSID (e.g. EH_Promass_300_A802000).
2. If necessary, select the WPA2 encryption method.
3. Enter the password: serial number of the measuring device ex-works (e.g.
L100A802000).
 LED on display module flashes: it is now possible to operate the measuring device
with the Web browser.
The serial number can be found on the nameplate.
To ensure the safe and swift assignment of the WLAN network to the measuring
point, it is advisable to change the SSID name. It should be possible to clearly assign
the new SSID name to the measuring point (e.g. tag name) because it is displayed as
the WLAN network.
Disconnecting
‣After configuring the device:
Terminate the WLAN connection between the operating unit and measuring device.

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4.4 Establishing a connection to the Web server
4.4.1 Prerequisites
The IP settings in the measuring device and computer must match before a connection can
be established successfully. In particular this concerns the IP addressing and Web browser
settings.
The following conditions must be met to connect:
• The Web server of the measuring device is enabled →  17.
• The IP address of the measuring device is known →  17.
• The computer used meets the requirements for hardware and software →  11.
• The measuring device and computer are connected to one another →  17
• The measuring device is switched on.
4.4.2 Starting the Web browser
If JavaScript cannot be enabled:
enter http://192.168.1.212/basic.html in the address line of the Web browser. A
fully functional but simplified version of the operating menu structure starts in the
Web browser.
When installing a new firmware version: To enable correct data display, clear the
temporary memory (cache) of the Web browser under Internet options.
1. Start the Web browser on the computer.
2. Enter the IP address of the Web server in the address line of the Web browser:
192.168.1.212
 The login page appears.
If a login page does not appear, or if the page is incomplete →  26

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4.5 Setting the IP address
The IP address of the measuring device is required to establish communication between
the measuring device (Web server) and a computer (client).
Assign or specify the IP address via: Description
The use of the standard IP address 1) • The measuring device uses the fixed IP address: 192.168.1.212
• The device is connected via the CDI-RJ45 service interface.
1) Factory setting
4.6 Overview of the Web server parameters
4.6.1 Language
Navigation
"Operation" menu → Web server language
Parameter overview with brief description
Parameter Description Selection Factory setting
Web server language Set web server language. • English
• Deutsch *
• Français *
• Español *
• Italiano *
• Nederlands *
• Portuguesa *
• Polski *
• русский язык (Russian) *
• Svenska *
• Türkçe *
•中文 (Chinese) *
•日本語 (Japanese) *
•한국어 (Korean) *
• Bahasa Indonesia *
• tiếng Việt (Vietnamese) *
• čeština (Czech) *
English
* Visibility depends on order options or device settings
4.6.2 "Web server" submenu
Navigation
"Expert" menu → Communication → Web server
‣Web server
Web server language (7221) →  21
MAC address (7214) →  21
DHCP client (7212) →  21
IP address (7209) →  21