Eneo IED-62F0036M0A User manual

EN
User Manual
1/2.8” Network Dome, Fixed,
Day&Night, 1920x1080,
Infrared, 12VDC, PoE, IP66
IED-62F0036M0A
IED-62V2812M0A

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,
DO NOT REMOVE COVER (OR BACK).
NO USER SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
To prevent fire or shock hazard, do not expose the unit to rain or moisture.
To prevent electric shocks and risk of fire hazards, do NOT use other than
specific power source.
Warning :
This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference when the equipment
is operated in a commercial environment. This equipment generates, uses, and
can radiate radio frequency energy and, if not installed and used in accordance with
the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at
his own expense.
Caution :
Any changes or modifications in construction of this device which are not expressly
approved by the party responsible for compliance could void the user's authority
to operate the equipment.
Mains power quality should be that of a typical commercial environment. If the user
of the model requires continued operation during power mains interruptions, it is
recommended that the model be powered from an uninterruptible power supply
(UPS) or a battery.
The symbol is intended to alert the user to the presence of important
operating and maintenance(servicing) instructions in the literature
accompanying the unit.
The symbol is intended to alert the user to the presence of uninsulated
"dangerous voltage" within the product's enclosure that may be of
sufficient magnitude to constitute a risk of electric shock to persons.
Safety Precaution
03
MEGA-PIXEL NETWORK CAMERA

Safety Precaution
04
MEGA-PIXEL NETWORK CAMERA
NOTICE
• The image used in this instruction manual are processed to help comprehension
and may differ from actual video of the camera.
• Avoid installing areas where has shock or vibration which results in the problems.
•Pay attention to safety when laying the connection cable and observe that the cable
is not subjected to heavy loads, kinks or damage and no moisture can get in.
• Never open the device such as boards or lens.
The warranty becomes void if repairs are undertaken by unauthorized persons.
• Maintenance and repair have to be carried out only by authorized service centers.
• Use only a mild detergent to clean the housing body only but never for the clear
bubble dome.
• The camera should never be operated beyond the technical specifications.
This can lead to destruction.
• The camera should never be operated in water.

Contents
05
MEGA-PIXEL NETWORK CAMERA
Safety Precaution
p.03~04
Contents
p.05
Features
p.06
Composition
p.07
Dimensions
p.07
Part Names
p.08
Installation Instructions
p.09~10
Operating Instructions
p.11~18
Troubleshooting
p.19~20
Specifications
p.21~22

Features
06
MEGA-PIXEL NETWORK CAMERA
• Full-HD 2Mega Pixel, NETWORK CAMERA, 1920x1080(30p/25p)
• ONVIF Conformance
• Zero configuration
• Cross Web Browsing (IE, Edge, Safari, Firefox, Chrome)
• Adaptive web resizing depending on layout & resolution of
display device by RESPONSIVE WEB
• Increased usability for all PC, tablet and mobile
• Simultaneously H.264 & MJPEG (Triple streaming)
• ONVIF Event Mapping
• Lens
>IED-62V2812M0A : f=2.8~12mm F1.4, Mega pixel Vari-focal lens
>IED-62F0036M0A : f=3.6mm F2.3, Mega pixel Fixed lens
• Dual Filter Switcher
• D-WDR (Digital Wide Dynamic Range)
• Improved noise figure with the enhanced 3DNR
• Motion Detection, Privacy Mask, Tamper, Defog, BLC/HLC,
D-Zoom(~16x), Mirror/Flip, LDC(Lens Distortion Correction),
Sens-up(Slow Shutter), Smart IR, Hue, Contrast, Brightness,
Saturation, Sharpness, Auto-Flickerless, VerticalView(90°/270°)
• Circuit protection against faulty connection in power polarity
• PoE(IEEE Std. 802.3af) & DC12V
• Built-in 30pcs IR-LED
• 3-Axis Gimbal, Surface mount
• Optimized Cooling System
• IP66 Protection

Composition
07
Dimensions
MEGA-PIXEL NETWORK CAMERA
(unit : mm)
Network Camera
Installation CD
Ø144
Ø100
108
60
Mounting TemplateOperating Instruction
Mounting Screw:
4 x 25mm (4pcs)
Plastic Anchor:
6.5 x 26.6mm (4pcs)
L-Wrench (1pc)

Part Names
08
MEGA-PIXEL NETWORK CAMERA
3-Axis
Gimbal
Dome
Cover
REAR VIEW
Bubble Dome
Dome Base
Power Cable
Zoom
lever
RESET button
Focus
lever
[ IED-62V2812M0A ] [ IED-62F0036M0A ]

Installation Instructions
09
MEGA-PIXEL NETWORK CAMERA
Mounting Screw
(4x25mm)
Plastic Anchor
(6.5x26.6mm)
• Extreme care should be taken NOT to scratch the lens and the bubble dome
surface while the camera installing or adjusting.
• Care should be taken the cable is NOT to be damaged, kinked or exposed in
the hazardous area.
• Do not expose the camera directly to a strong light source such as the sun or
spot light.
CAUTION
1. Drill four holes for mounting on the ceiling or wall.
2. Place the dome base at the pre-drilled installation position and fix it by using
mounting screws.
3. Route the power & ethernet cable to the connecting place.
4. Adjust the camera’s viewing angle (Pan, Tilt, Rotation)
5. Assemble the dome cover to the dome base unit.

Installation Instructions
10
MEGA-PIXEL NETWORK CAMERA
Limit of Pan & Tilt
Installation and commissioning Instructions
• Make sure the power is removed before the installation.
• After all connections are finished properly, follow the order for applying power.
a) Plug the network cable into RJ-45 Ethernet Port.
If PoE is the unique power, there will be no need to connect Power jack.
b) When DC12V Local power is necessary, connect the low voltage (DC12V)
first, then plug the DC adapter to DC outlets to avoid an improper reset from
power jitter and a damage from the surge voltage when no load.
► When PoE and Local DC power are connected at the same time,
Local power has priority.
1) Pan limit:
Adjusts the first pan angle by turning
the gimbal 360˚.
2) Tilt limit:
Tilt is limited to 25°min ~ 90°max. with
reference to the ceiling when the
inclination of camera module is 0°, that
is, the image is aligned horizontally.
3) Rotation limit
(Horizontal image alignment):
Adjust the rotation angle by turning
the upper gimbal 360°.
Pan
Tilt
Rotation
• Be careful with the cable twisting
during pan or tilt adjustments.
CAUTION
Zoom & focus adjustments (Vari-focal lens type)
• Turn the Focus lever to “N”(Near) or “∞”(Far) until the sharpest focus is made.
• To widen the viewing angle, turn the Zoom to “W”(Wide) and to obtain a closer
view, turn it to “T”(Tele)
25º
90º

Operating Instructions
11
MEGA-PIXEL NETWORK CAMERA
Power Supply Connections
Camera can work with either DC12V or PoE(IEEE Std. 802.3af).
Primary and secondary grounds are completely isolated to avoid the possible
ground loop problems.
1. After the camera is connected to the networkm start ‘eneo Scan Device’ tool
(enclosed CD).
2. Use the ‘Scan eneo’ button to find the camera in your network.
3. By default the camera is set to DHCP. If there is no DHCP server present in
the network the camera will fall back to a default IP address after a while.
In this scenario please only add one camera at a time to the network to avoid
conflicts due to identical IP addresses.
The network camera’s default IP address is : 192.168.1.10
4. Right clicking the device name in the eneo Scan Device tool will bring up the
context menu. Use the ‘Open Device Web Site’ option to access the camera.
5. The web viewer login page will open up in your default web browser.
In case of Microsoft Internet Explorer install Active-X named VIDEOR E. Hartig
GmbH according to the instruction at the bottom of the browser.
6. Use the default user name and password to log in.
■ Log-in the Web-Viewer
Quick Network Setup
XXX-XXXXXXXXXX
Default user name: admin
Default password: admin

Operating Instructions
12
MEGA-PIXEL NETWORK CAMERA
A) Menu button : Click the button to show or hide the setup menu bar.
B) Model name : Show a camera model name connected.
C) Select Language : Set the web viewer language English, Deutsch or French.
D) Main setup menu bar : Set the camera or network functions.
E) Camera monitoring window: Display the currently connected camera view or function.
F) Log out and exit the web viewer
■Web Viewer description
■Player Control
■Display
Pause: Freeze the current video.
Snapshot: Take a picture of the video image
currently on display. Supports the origin image
size view, print, and save feature.
Record: Not Available
Window Fit: Display live view to fit the window size.
Full Screen: Expand the current windows into
maximum monitor size. Clicking ESC button or
right button on mouse to back to the normal view.
Custom: Move the control bar to make preferred
window size.
1
2
6
3
4
5
4
5
6
1 2 3
XXX-XXXXXXXXXX
A B
C
D
F
E
■PTZ Control : Not Available

Operating Instructions
13
MEGA-PIXEL NETWORK CAMERA
Setup Menu table
Category Menu Configuration
LIVE VIEW
PLAYBACK(*)
SETUP
Player Control
Video Stream
Protocol
PTZ Contol(*)
Event Search, Timeline Search, Timeline Bar
Information
Video & Image
Record(*)
Source
General, Open source Information
Stream1/2/3
Image
Display (Window Fit, Full Screen, Custom)
Stream1, Stream2, Stream3
HTTP, TCP, UDP
Zoom, Focus, Push AF
Pause, Snapshot, Record(*)
Privacy Mask
Digital Zoom
Basic Brightness, Contrast, Saturation, Hue,
Sharpness, Enable flip image,
Enable mirror image
Mode, Shutter, Min/Max shutter, Gain,
Min/Max gain, Slow shutter, Auto iris,
Auto flicker-less
Enable text OSD, Enable date&time
OSD, Enable zoom&focus OSD(*), Mode
Mode, Cb Gain, Cr Gain
Mode, Level, Boundary Line
Mode, Rotation
WDR(Mode, Level), Defog(Mode)
BLC(Mode, Level), HLC(Mode)
2DNR(Mode, Level), 3DNR(Mode, Level)
Mode, Switching time, Threshold(D->N),
Threshold (N->D), Smart IR
OSD
AE
Mode, Speed, Lens Locking, Locking
Timer, Lens Calibration,
Enable Day&Night sync focus
AF(*)
AWB
Day&Night
WDR
BLC
DNR
LDC
VerticalView
Color, Name
Schedule
Record
Overwrite when storage is full,
Continuous record setting
Storage
Level
Format, Remove, Storage Information
Event
Motion, Tamper, System, Manual, Network
Record(*), E-Mail, FTP, Video Boost
Actions
Triggers
Rules Event Processing, ONVIF Mapping

Operating Instructions
14
MEGA-PIXEL NETWORK CAMERA
(*) Not Available
SETUP
Log out
System
Language
User, HTTPS, IP Filter, ONVIF
Current Time, New Time, Time Zone, Date & Time
Display
TCP/IP, DDNS, RTP, UPnP, Zeroconf, Bonjour
English, Korean, Deutsch, French
Maintain(Restart, Reset, Default), Upgrade,
Setup Export, Setup Import
System Log, Event Log, Report
Maintenance
Log & Report
Security
Date & Time
Network

Operating Instructions
15
MEGA-PIXEL NETWORK CAMERA
The Information shows the camera basic information such as Model name, MAC
address, IP address, Zeroconf IP address and Firmware version.
1-1. Information
1-2. Users
1-2-1. Add
User accounts can be added or modified or removed. The authority depends upon user
group automatically and shows the permission status to access the menus.
Click the Add, Edit, or Delete button for managing user account.
• Name: Shows the name which registered to access the camera.
• Group: Shows the assigned permission given to users.
• Authority: Shows the permission status to access the menus.
To add a new user:
1. Click the Add tab, and type a new user name. (1 to 14 alphanumeric characters).
• User names are not case sensitive.
Quick Menu Setup
XXX-XXXXXXXXXX
3.2.7.45-XXX

Operating Instructions
16
MEGA-PIXEL NETWORK CAMERA
2. Type a password and retype confirm password. (1 to 8 alphanumeric characters).
• Passwords are case sensitive.
3. Select one of the groups you wish to assign to the user.
4. Click the OK button to save the settings and add a new user
1-2-3. Delete
To delete a user:
1. Select one of the User Names in the User List you want to remove.
2. Click the Delete tab. A dialog box appears with confirmation message.
3. Click the OK button. The user profile is removed from the User List profile.
1-2-2. Edit
To edit a user:
1. Select one of the User Names in the User List you want to modify.
2. Click the Edit tab, then new pop-up window appears.
3. Type a password (1 to 8 alphanumeric characters) and retype confirm password.
• The user name can’t be modified.
4. Select one of the groups you wish to assign to the user.
5. Click the OK button to save the settings and modify a user.
1-3. Date & Time
1-3-1. Current Time
Shows the current date and time.
1-3-2. New Time
Select one of the server time.
• Synchronize with computer time:
Sets the time according to the clock on your computer.
• Set manually: Using this option allows you to manually
enter the date and time.

Operating Instructions
17
MEGA-PIXEL NETWORK CAMERA
1-3-3. Time Zone
Select the time zone where your camera is located. Click the "Automatically adjust
for daylight saving changes" checkbox to automatically update the time changes
caused by daylight saving.
• Time zone: The default setting is GMT.
1-3-4. Day & Time Display
Select one of the Date and Time format.
• Date Format: The default setting is YYYY-MM-DD.
• Time Format: The default setting is 24 hours.
• Synchronize with NTP Server:
This option will obtain the correct time from an NTP server every 60 minutes.
The NTP server's IP address or host name is specified in the time server.

Operating Instructions
18
MEGA-PIXEL NETWORK CAMERA
* For more details, refer to enclosed CD.
1-4. Network
The DHCP (Dynamic Host Configuration Protocol) server has a feature that
automatically assigns an IP address to the device if there is a device on the
network.
> Obtain IP address via DHCP :
Select the choice box if you want to assign the IP address from DHCP server
automatically, and then the remaining setting are read-only text.
> Use the following IP address:
Select the choice box if you want to assign the IP address manually.
- IP address:
The address of the camera connected to the network. Specify a unique IP
address for this network camera.
- Subnet mask:
The address that determines the IP network that the camera is connected to
(relative to its address). Specify the mask for the subnet the network camera
is located on.
- Gateway:
The gateway that accesses other networks. Specify the IP address of the
default router (Gateway) used for connecting devices attached to different
networks and network segments.

Upgrading the Firmware
General Troubleshooting
If you suspect a problem is being caused by incorrect configuration or some
other minor problem, consult the troubleshooting guide below.
Firmware is software that determines the functionality of the network camera.
One of your first actions when troubleshooting a problem should be to check
the current firmware. The latest version may contain a correction that fixes your
particular problem. The current firmware version in your camera is displayed
on the Basic Configuration or About. For the latest firmware of the camera, please
contact with your product administrator.
Detailed instructions on how to perform the upgrade process are provided with
each new release. See also the Maintenancen/ Upgrade for more information.
The following list covers some of the problems that may be encountered and
suggests how to remedy them:
The camera cannot be accessed
by some clients.
If using a proxy server, try disabling the proxy setting
in your browser. Check all cabling and connectors.
The camera works locally, but not
externally
Check if there are firewall settings that need to be
adjusted. Check if there are router settings that need
to be configured.
Symptom Guide
The camera cannot be accessed
via a host name.
Check that the host name and DNS server settings
are correct.
No image using Refresh and/or
slow updating of images.
If images are very complex, try limiting the number of
clients accessing the camera.
Images only shown in
black & white.
Check the Video & Image setting.
Blurred images. Refocus the camera.
Not possible to log in. When HTTPS is enabled, ensure that the correct
protocol (HTTP or HTTPS) is used. When attempting
to log in, you may need to manually type in http or https
in the browser's address bar.
Poor or intermittent network
connection.
If using a network switch, check that the port on that
device uses the same setting for the network connection
type (speed/duplex).
Troubleshooting
19
MEGA-PIXEL NETWORK CAMERA

Troubleshooting
20
MEGA-PIXEL NETWORK CAMERA
Poor image quality. Increased lighting can often improve image quality.
Check that there is sufficient lighting at the monitored
location. Check all image and lighting settings.
Rolling dark bands or flickering
in image.
Try adjusting the Exposure Control setting under AE
and AWB part.
H.264 not displayed in the client. Check that the correct network interface is selected
in the Video & Image/Stream.
Color saturation is different in
H.264 and Motion JPEG.
Modify the settings for your graphics adapter.
Please see the adapter's documentation for more
information.
Check if your router supports multicasting, or if the
router settings between the client and the server
need to be configured. The TTL value may need to
be increased.
Multicast H.264 not displayed in
the client.
Multicast H.264 only accessible
by local clients.
Check with your network administrator that the
multicast addresses used by the camera are valid for
your network. Check that the Enable multicast checkbox
are enabled in the System/Network/RTP tab. Checks
with your network administrator to see if there is a
firewall preventing viewing.
[ NOTE ]
If you cannot find the help you require, please see the User's Manual, or contact with your
network administrator.