Eneo IPP-72A0030M0A User manual

EN
User Manual
1/2.8” Network Dome, PTZ,
30x AF Zoom, Day&Night,
1920x1080, PoE, IP66, 12/24V
IPP-72A0030M0A

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CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,
DO NOT REMOVE COVER (OR BACK)
NO USER-SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
WARNING
TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO
NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE. DO
NOT INSERT ANY METALLIC OBJECTS THROUGH THE
VENTILATION GRILLS OR OTHER OPENINGS ON THE
EQUIPMENT.
CAUTION
EXPLANATION OF GRAPHICAL SYMBOLS
The lightning flash with arrowhead symbol, within an
equilateral triangle, is intended to alert the user to the
presence of uninsulated “dangerous voltage” within
the product’s enclosure that may be of sufficient
magnitude to constitute a risk of electric shock to
persons.
The exclamation point within an equilateral triangle is
intended to alert the user to the presence of
important operating and maintenance (servicing)
instructions in the literature accompanying the
appliance.

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FCC COMPLIANCE STATEMENT
This device complies with Part 15 of the FCC Rules. Operation is subject
to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
FCC INFORMATION:
This equipment has been tested and found to
comply with the limits for a Class A digital device, pursuant to Part 15 of
the FCC Rules. These limits are designed to prov
ide reasonable
protection against harmful interference when the equipment is operated in
a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to
radio communications. Operation of this equipment in a residential area is
likely to cause harmful interference in which case the user will be required
to correct the interference at his own expense.
CAUTION: Changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate the
equipment.
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe A est conforme à la norme
NMB-003 du Canada.
CE COMPLIANCE STATEMENT
WARNING
This is a Class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take
adequate measures.
CAUTION
RISK OF EXPLOSION IF BATTERY IS REPLACED
BY AN INCORRECT TYPE.
DISPOSE OF USED BATTERIES ACCORDING
TO THE INSTRUCTIONS.

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IMPORTANT SAFETY INSTRUCTIONS
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with the
manufacturer’s instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves,
or other apparatus (including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A
polarized plug has two blades with one wider than the other. A grounding
type plug has two blades and a third grounding prong. The wide blade or the
third prong is provided for your safety. If the provided plug does not fit into
your outlet, consult an electrician for replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs,
convenience receptacles, and the point where they exit from the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
12. Use only with the cart, stand, tripod, bracket, or table
specified by the manufacturer, or sold with the apparatus.
When a cart is used, use caution when moving the
cart/apparatus combination to avoid injury from tip-over.
13. Unplug this apparatus during lightning storms or when
unused for long periods of time.
14. Refer all servicing to qualified service personnel. Servicing is required when
the apparatus has been damaged in any way, such as power-supply cord or
plug is damaged, liquid has been spilled or objects have fallen into the
apparatus, the apparatus has been exposed to rain or moisture, does not
operate normally, or has been dropped.
15. CAUTION – THESE SERVICING INSTRUCTIONS ARE FOR USE BY
QUALIFIED SERVICE PERSONNEL ONLY. TO REDUCE THE RISK OF
ELECTRIC SHOCK DO NOT PERFORM ANY SERVICING OTHER THAN
THAT CONTAINED IN THE OPERATING INSTRUCTIONS UNLESS YOU
ARE QUALIFIED TO DO SO.
16. Use satisfy clause 2.5 of IEC60950-1/UL60950-1 or Certified/Listed
Class 2 power source only.
17. ITE is to be connected only to PoE networks without routing to the outside
plant.

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Contents
1 Introduction...................................................................................................................6
1.1 Components.....................................................................................................................6
1.2 Key Features....................................................................................................................7
2 Installation.....................................................................................................................8
2.1 Mounting the Camera......................................................................................................8
2.1.1 Wall Mounting..........................................................................................................9
2.1.2 Ceiling Mounting ...................................................................................................10
2.1.3 Installation – PTZ Camera Remove for Maintenance..........................................11
2.2 Basic Configuration of Camera System.......................................................................12
2.3 Micro-SD Card Insertion & Termination .......................................................................13
2.4 Connections...................................................................................................................14
2.4.1 Network Connection & IP Assignment.................................................................15
3 Operation.....................................................................................................................16
3.1 Access from a browser .................................................................................................16
3.2 Access from the internet...............................................................................................17
3.3 Setting the admin password over a secure connection..............................................17
3.4 Live View Page...............................................................................................................18
3.5 Playback.........................................................................................................................20
3.6 Network Camera Setup..................................................................................................22
3.6.1 Basic Configuration...............................................................................................22
3.6.2 Live View................................................................................................................26
3.6.3 Video & Image........................................................................................................27
3.6.4 Audio......................................................................................................................36
3.6.5 Event ......................................................................................................................37
3.6.6 Dome Configuration..............................................................................................62
3.6.7 System ...................................................................................................................71
3.7 Help.................................................................................................................................91
3.8 Resetting to the factory default settings......................................................................92
A Appendix.....................................................................................................................93
A.1 Troubleshooting............................................................................................................93
A.2 Alarm Connection.........................................................................................................94
A.3 Preventive Maintenance ...............................................................................................94
A.4 Product Specification ...................................................................................................95
A.5 System Requirement for Web Browser .......................................................................97
A.6 General Performance Considerations .........................................................................97

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1 Introduction
The network camera supports the network service for a sensor image with progressive scan, which
can be monitored on a real-time screen regardless of distances and locations. By using its
dedicated program, many users are able to have an access to the network camera at once or a
single user can monitor various network cameras at the same time. It also enables users to play,
store and retrieve a monitoring image by using a PC. All the settings and real-time monitoring
screens are also provided through an access to the web.
The network camera is fully featured for security surveillance and remote monitoring needs. It is
based on the DSP compression chip, and makes it available on the network as real-time, full frame
rate Motion JPEG and H.264 video streams.
1.1 Components
This system comes with the following components;
* Dome Camera 1
* Installation Guide/CD 1
* Accessory Kit & Connector 1
1) Torx wrench (1)
2) 2-Pin Terminal Block (1)
3) 3-Pin Terminal Block (2)
4) 6-Pin Terminal Block (1)
* RJ-45 Waterproof Cover 1
* Install Adaptor 1

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1.2 Key Features
• Brilliant video quality
The network camera offers the highly efficient H.264 video compression, which drastically
reduces bandwidth and storage requirements without compromising image quality. Motion
JPEG is also supported for increased flexibility.
• Dual or Triple Streams
The network camera can deliver dual or triple video streams simultaneously at full frame rate in
all resolutions up to Full-HD (1920 x 1080p) using H.264 and Motion JPEG. This means that
several video streams can be configured with different compression formats, resolutions and
frame rates for different needs.
• Image setting adjustment
The network camera also enables users to adjust image settings such as contrast, brightness
and saturation to improve images before encoding takes place.
• Intelligent video capabilities
The network camera includes intelligent capabilities such as VCA (Video Content Analysis).
The network camera’s external inputs and outputs can be connected to devices such as
sensors and relays, enabling the system to react to alarms and activate lights or open/close
doors.
• Improved Security
The network camera logs all user access, and lists currently connected users. Also, its full
frame rate video can be provided over HTTPS.
• PoE (Power over Ethernet)
This network camera can be powered through PoE, which simplifies installation since only one
cable is needed for carrying power, as well as video controls.
• ONVIF Certificate
This is a global interface standard that makes it easier for end users, integrators, consultants,
and manufacturers to take advantage of the possibilities offered by network video technology.
ONVIF enables interoperability between different vendor products, increased flexibility,
reduced cost, and future-proof systems.
• Micro-SD Recording support
The network camera also supports a Micro-SD memory slot for local recording with removable
storage.
• Audio support
The network camera also supports two-way audio.

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2 Installation
2.1 Mounting the Camera
You need one optional mount kit of the wall mount and the ceiling mount to install.
The wall or ceiling mount must be attached to a structural object such as hard wood, concrete that
will support the weight of the mount and dome camera.
The use of a solid backboard is recommended when attaching to gypsum walls.
1. Remove the Protection pad and the tape from attached the dome camera.
2. Attach the mounting base to wall using the supplied M8 tapping screw and plastic bushing.
(Ceiling using the supplied M6 tapping screw and bushing)
3. Wind the both thread of the pipe end with Teflon tape about 20 times for sealing. Then use a
silicone rubber sealant to seal the area where the wall (ceiling) mount and the pipe meet.
4. Place a bead of silicone sealant around the wall and ceiling mount mounting flange, press it to
the surface and line up the flange hole with drilled holes.
CAUTION 1: A silicone rubber sealant must be applied to seal the housing to secure
waterproofing.
CAUTION 2: When installing, a bracket must be applied.
CAUTION 3: Please reset the camera after 30 ~ 60 minutes when installing it in situations
colder than -10°C.

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2.1.1 Wall Mounting
The wall mounting plate must be attached to a structural object such as concrete that will support
the weight of the mount and dome camera.
1. Select a suitable mounting location and verify there is sufficient cable to reach the middle of
the Wall Mount.
2. Mark and drill mounting holes in the surface using the Wall Mount Flange.
3. Pull out cables required to connect to the dome camera from the wall.
4. Set and fix wall mount bracket using plastic anchors and 8x35 screws.
5. Open the access plate and pull out cables through rectangular access hole of the wall mount
bracket.
6. Attach the 1.5 inch adapter to wall mount bracket and fix it using set screw.
7. Attach the camera’s safety wire to the wall mount bracket and organize cables.
8. Close the access plate of the wall mount bracket.
9. Push in and turn clockwise the camera into the adapter, and fix it using set screw of the
adapter.

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2.1.2 Ceiling Mounting
The ceiling mounting plate must be attached to a structural object such as concrete that will
support the weight of the mount and dome camera.
1. Select a suitable mounting location
and verify there is sufficient cable to
connect with cables from the
housing.
2. Mark and drill mounting holes on the
surface using the ceiling mount
bracket.
3. Pull out cables required to connect
to the dome camera from the ceiling.
4. Attach the ceiling mount bracket
using plastic anchors and screws.
5. Attach 1.5 inch adapter to the pipe
and fix it using set screw of the
adapter.
6. Pull out camera cables through the
pipe and attach the camera to
adapter and fix them using set screw
of the adapter.
7. Attach safety wire to the pipe using
6x35 screws of the ceiling mount
bracket.
8. Join every connectors and organize
cables.
9. Lock hexagonal nut of the ceiling
mount bracket to fix camera
attached
pipe and ceiling mount
bracket.

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2.1.3 Installation – PTZ Camera Remove for Maintenance
In order to perform maintenance or change hardware setting, remove lower dome cover first and
unlock the camera assembly by turning in the direction indicated by the arrows in the
figure
below to remove the PTZ camera.
The ceiling mounting plate must be attached to a structural object such as concrete that will
support the weight of the mount and dome camera.

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2.2 Basic Configuration of Camera System
No. Connector Wire Color Description
1 2-pin terminal block GREEN RS485+ (A)
BLUE RS485- (B)
2 3-pin terminal block RED 24VAC or 12VDC+
WHITE 24VAC or 12VDC-
3 3-pin terminal block ORANGE HEATER & FAN
BLACK HEATER & FAN
4 6-pin terminal block
PINK ALARM INPUT 1
GRAY ALARM INPUT 2
VIOLET ALARM INPUT 3
SKY BLUE ALARM INPUT 4
BROWN GND
YELLOW ALARM OUTPUT
5 RJ-45 BLACK
Ethernet, RJ-45 port compatible with
10/100Mbps having PoE functionality
6
STEREO jack GRAY AUDIO OUTPUT
7
STEREO jack BLACK AUDIO INPUT
8
BNC jack BLACK CVBS OUTPUT
The camera must be installed by qualified service personnel in accordance with all local and
federal electrical and building codes.

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2.3 Micro-SD Card Insertion & Termination
The device which is connected at end of line, whether it is a dome camera or keyboard controller,
must have the cable for communication terminated by setting the appropriate DIP switch. Without
proper termination, there is potential for control signal errors. Total length of the cable for
communication should not exceed 4000 ft (1.2 km).
User can install and change Micro-SD card as shown in the following picture.
SW1 1
Terminated ON
Not terminated OFF
1. Open the cover.
2. Remove the screw.
3. To detach PTZ module from
external housing, please turn
it counterclockwise.
4. Install or change Micro-SD card.

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2.4 Connections
• Connecting the Network
Connect a standard RJ-45 cable to the network port of the camera. Generally a crossover
cable is used for directly connection to PC, while a direct cable is used for connection to a
hub.
• Connecting Audio
Connect speaker to audio output line and external mic to audio input line.
• Connecting Alarms
– A1,A2,A3,A4 (Alarm Input 1,2,3,4)
You can use external devices to signal the camera to react on events. Mechanical or
electrical switches can be wired to the A1,A2,A3,A4 (Alarm Input 1,2,3,4) and G (Ground)
connectors.
– G (Ground)
NOTE: All the connectors marked G or GND are common.
Connect the ground side of the alarm input and/or alarm output to the G (Ground)
connector.
– AO (Alarm Output)
The camera can activate external devices such as buzzers or lights. Connect the device to
the AO (Alarm Output) and G (Ground) connectors.
• Connecting to the RS485
The camera can be controlled remotely by an external device or control system, such as a
control keyboard, using RS485 half-duplex serial communications signals.
• Connecting the Power of Camera
Connect power of 12VDC or 24VAC for the camera.
When using a 12VDC adapter, connect the positive (+) pole to the ‘+’ position and the
negative (-) pole to the ‘-’ position.
Use satisfy clause 2.5 of IEC60950-1/UL60950-1 or Certified/Listed Class 2 power source
only.
– Be careful not to reverse the polarity when you connect the power cable.
– You can also use a router featuring PoE (Power over Ethernet) to supply power to the
camera.
• Connecting the Power of Heater & Fan
Connect power of 24VAC for the heater & fan.
Use satisfy clause 2.5 of IEC60950-1/UL60950-1 or Certified/Listed Class 2 power source
only.

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2.4.1 Network Connection & IP Assignment
The eneo scanning device tool is used to locate all eneo network cameras in a local network. The
tool does not need to be installed with a setup program. The program exe-file can be started
directly from the CD with a simple double click to use the program.
After pushing the button „Find eneo devices“ you will get a list of cameras connected to the local
network. Highlight your camera in the list and open a context menu with a click of the right mouse
button.
Select the „Editing the camera IP address“ option to open a window for setting the cameras IP
properties. When you are done click the „Activate“ button to update the camera settings. For
further information, please refer to the eneo Scan Device Tool Quick Start Guide..

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3 Operation
The network camera can be used with Windows operating system and browsers. The
recommended browsers are Internet Explorer, Safari, Firefox, Opera and Google Chrome with
Windows.
NOTE: To view streaming video in Microsoft Internet Explorer, set your browser to allow ActiveX
controls.
3.1 Access from a browser
1. Start a browser (Internet Explorer).
2. Enter the IP address or host name of the network camera in the Location/Address field of your
browser.
3. You can see a starting page. Click Live View, Playback, or Setup to enter web page.
4. The network cameras Live View page appears in your browser.

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3.2 Access from the internet
Once connected, the network camera is accessible on your local network (LAN). To access the
network camera from the Internet you must configure your broadband router to allow incoming data
traffic to the network camera. To do this, enable the NAT traversal feature, which will attempt to
automatically configure the router to allow access to the network camera. This is enabled from
Setup > System > Network > NAT. For more information, please see “System > Network > NAT” of
User’s Manual.
3.3 Setting the admin password over a secure connection
To gain access to the product, the password for the default administrator user must be set. This is
done in the Admin Password dialog, which is displayed when the network camera is accessed for
the setup at the first time. Enter your admin name and password, set by the administrator.
NOTE: The default administrator user name and password is admin. If the password is lost, the
network camera must be reset to the factory default settings. Please see “Resetting to the
factory default settings”.
To prevent network eavesdropping when setting the admin password, this can be done via an
encrypted HTTPS connection, which requires an HTTPS certificate (see NOTE below). To set the
password via a standard HTTP connection, enter it directly in the first dialog shown above. To set
the password via an encrypted HTTPS connection, please see “System > Security > HTTPS” of
User’s Manual.
NOTE: HTTPS (Hypertext Transfer Protocol over SSL) is a protocol used to encrypt the traffic
between web browsers and servers. The HTTPS certificate controls the encrypted
exchange of information.

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3.4 Live View Page
The Live View page comes in several screen modes: 1920x1080, 1280x1024, 1280x720(960),
1024x768, 704x480(576), 640x480(360) and 320x240. Users are allowed to select the most
suitable one out of those modes. Adjust the mode in accordance with your PC specifications and
monitoring purposes.
1) General controls
Live View Page Playback Page Setup Page Help Page
The video drop-down list allows you to select a customized or preprogrammed
video stream on the Live View page. Stream profiles are configured under Setup
> Basic Configuration > Video & Image. For more information, please see “Basic
Configuration > Video & Image” of User’s Manual.
The resolution drop-down list allows you to select the most suitable one out
of video resolutions to be displayed on Live View page.
The protocol drop-down list allows you to select which combination of protocols
and methods to use depending on your viewing requirements, and on the
properties of your network.
The preset drop-down list allows you to select the preset number for the PTZ
camera being used. This icon is inactivated if the PTZ settings are not set.

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2) Control toolbar
The live viewer toolbar is available in the web browser page only. It displays the following
buttons:
The Stop button stops the video stream being played. Pressing the key again toggles the
play and stop.
The Play button connects to the network camera or starts playing a video stream.
The Pause button pauses the video stream being played.
The Snapshot button takes a snapshot of the current image. The location where the image
is saved can be specified.
The Digital Zoom button activates a zoom-in or zoom-out function for video image on the
live screen.
The Full Screen button causes the video image to fill the entire screen area. No other
windows will be visible. Press the ’Esc’ button on the computer keyboard to cancel full
screen view.
The Manual Trigger button activates a pop-up window to manually start or stop the event.
The PTZ button activates a pop-up window for Pan, Tilt and Zoom control.
The VCA button shows/hides VCA rule setting and detected objects.
The Face Detector button shows/hides detected faces.
The Speaker button activates/deactivates external speaker.
The Mic button activates/deactivates microphone input.
Use this scale to control the volume of the speakers and microphones.
NOTE1: VCA and Face Detector buttons appear only when each function is activated.
NOTE2: VCA and Face Detector works exclusively to each other.
3) Video Streams
The network camera provides several images and video stream formats. Your requirements and
the properties of your network will determine the type you use.
The Live View page in the network camera provides access to H.264 and Motion JPEG video
streams, and to the list of available video streams. Other applications and clients can also
access these video streams/images directly, without going via the Live View page.

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3.5 Playback
The Playback window contains a list of recordings made to the memory card. It shows each
recording’s start time, length, the event type used to start the recording, calendar and time slice bar
indicates if the recording is existed or not.
The description of playback window follows.
1) Video Screen
You can see the video screen when playing the video clip in the Micro SD memory.
2) Playback Buttons
To view a recording data in the SD local storage, select it from the list and click the Playback
buttons.
Go to the first: go to the beginning of the video clip.
Fast backward play: fast play backward of the video clip.
Backward play: play backward of the video clip.
Step backward play: go back one frame of the video clip.
Pause: pause playback of the video clip.
Step forward play: go forward one frame of the video clip.
Forward Play: play forward the video clip.
Fast forward play: play fast forward of the video clip.
Go to the last: go to the end of the video clip.
Clip copy: copy the video clip.
Zoom In: zoom in the video clip.
Full Screen: display full screen of the video.