Enovate Medical Envoy User manual

MANUAL 02. 07. 19 Rev 001

Envoy Manual
Welcome...........................................3
Symbols............................................4
Warnings ..........................................5
Statement of Use..............................7
Unpacking ........................................11
Cable Management ..........................13
Initial Setup ......................................14
Powering On.....................................22
User Interface ..................................23
Maintenance and Repairs.................31
Power Systems.................................34
Power Systems.................................35
Power Specifications........................43
System Electromagnetic Emissions.47

1
ENVOY • MANUAL
For laptop compatibility please check with your local
Enovate Medical Representative or call us toll-free [phone]
THE ENOVATE MEDICAL ENVOY WORKSTATION WAS DESIGNED TO SET A NEW STANDARD IN
QUALITY. ENOVATE MEDICAL’S GOAL IS TO PROVIDE A WORKSTATION THAT IS BUILT RIGHT,
READY FOR YEARS OF USE, AND BACKED BY A COMMITMENT OF EXEMPLARY SERVICE AND
SUPPORT.
THANK YOU FOR PURCHASING THE
Enovate Medical Envoy
Distributed by:
Enovate Medical
1152 Park Avenue
Murfreesboro, TN 37129
[e-mail]
Toll free 888.909.8906

3
ENVOY • MANUAL Welcome
Congratulations on your purchase of the Enovate Medical Envoy Mobile EHR Workstation. Please
do not use your workstation until you have read this manual in its entirety as it contains important
safety and use information. The Enovate Medical workstation should only be used as outlined in
this manual. Be sure to keep this manual in a safe place for future reference. If at any time you
have questions or concerns about the contents of this manual or the use of your Enovate Medical
workstation, please contact Enovate Medical Customer Service toll free at 888.909.8930
This manual, product informational and safety labels related to the Enovate Medical workstation
frequently employ the use of symbols with or without accompanying text. Health products
regulatory agencies require the use of symbols, often in place of textual statements, to enhance
the legibility of labeling and thus improve the conspicuousness of required information such as
important safety information. Your attention to the presence and content of symbols used in this
manual will help to ensure the safe use of your Enovate Medical workstation. The Symbols and
Warnings chart depicts the symbols used and provides a definition for each symbol found in this
manual and in the labels and labeling materials of the Enovate Medical workstation
This manual, product informational and safety labels related to the Enovate Medical workstation
frequently employ the use of symbols with or without accompanying text. Health products
regulatory agencies require the use of symbols, often in place of textual statements, to enhance
the legibility of labeling and thus improve the conspicuousness of required information such as
important safety information. Your attention to the presence and content of symbols used in this
manual will help to ensure the safe use of your Enovate Medical workstation. The Symbols and
Warnings chart depicts the symbols used and provides a definition for each symbol found in this
manual and in the labels and labeling materials of the Enovate Medical workstation.
Product Models Covered by this document
Model Description
ENV0-1DC000-000 Envoy Corded Workstation. Standard EcoFlex, AutoTrax
ENV0-1DC000-050 Envoy Corded Workstation, Standard EcoFlex, AutoTrax Plus
ENV0-1DC000-A00 Envoy Corded Workstation, Standard EcoFlex, SightLine, AutoTrax
ENV0-1DC000-A50 Envoy Corded Workstation, Standard EcoFlex, SightLine, AutoTrax Plus
ENV0-1DCAC0-000 Envoy Corded Workstation, Hybrid EcoFlex, AutoTrax
ENV0-1DCAC0-050 Envoy Corded Workstation, Hybrid EcoFlex, AutoTrax Plus
ENV0-1DCAC0-A00 Envoy Corded Workstation, Hybrid EcoFlex, SightLine, AutoTrax
ENV0-1DCAC0-A50 Envoy Corded Workstation, Hybrid EcoFlex, SightLine, AutoTrax Plus
ENV0-2DC000-000 Envoy Mobius Workstation, Standard EcoFlex, AutoTrax
ENV0-2DC000-050 Envoy Mobius Workstation, Standard EcoFlex, AutoTrax Plus
ENV0-2DC000-A00 Envoy Mobius Workstation, Standard EcoFlex, SightLine, AutoTrax
ENV0-2DC000-A50 Envoy Mobius Workstation, Standard EcoFlex, SightLine, AutoTrax Plus
Welcome

4
Warnings
ENVOY • MANUAL
ALTERNATING CURRENT
DIRECT CURRENT
CAUTION  IN CASE OF APPLICATION AS A SAFETY SIGN, THE RULES
ACCORDING TO ISO 38641 ARE TO BE ADHERED TO. SEE SAFETY SIGN
ISO 7010 W001
OPERATING INSTRUCTIONS
DANGEROUS VOLTAGE
CAUTION, RISK OF ELECTRIC SHOCK
DATE OF MANUFACTURE
MANUFACTURER
WEEE SYMBOL
GENERAL SYMBOL FOR RECOVERY/RECYCLABLE
ARC FLASH
NO PUSHING, TO PROHIBIT PUSHING AGAINST AN OBJECT
EMERGENCY STOP
The term “symbols” refers to the use of graphical symbols without equivalent accompanying text.
Symbols are used by medical device manufacturers to create uniform labels and labeling for
the UnitedStates, European Union, and any other countries that may permit their use in medical
products.
The use of symbols on the product labels are intended to conform to international consensus
standards. The following chart depicts the symbols used and provides a definition for each
symbol found in the labels.
!
Symbols

5
ENVOY • MANUAL Warnings
NOT SUITABLE FOR USE IN AN OXYGEN RICH ENVIRONMENT! Do not use in the pres-
ence of an anesthetic mixture with air or with oxygen or nitrous oxide.
USE A NONFLAMMABLE CLEANER WHEN CLEANING THE UNIT! Failure to do so can
result in death, explosion, and/or fire.
DO NOT LEAVE THE UNIT UNATTENDED AROUND CHILDREN! Failure to do so can
result in injury, and/or death.
CAUTION: MAIN BATTERY IS REMOVABLE BY HANDLE. You must use proper lifting
techniques. Failure to do so can result in injury.
AVOID USING AN EXTENSION CORD WITH THE UNIT! If an operational error occurs,
the plug should be immediately removed from the socket.
THIS CHARGER IS DESIGNED FOR USE WITH LITHIUM BATTERIES!
For safety reasons, this charger must be used only for Mobius batteries
DO NOT ATTEMPT TO SERVICE OR REPLACE ANY PART OF THE ENCORE WORKSTA-
TION unless directed to do so through Enovate Medical approved documentation (i.e.,
this User Manual or other instructions). Only Enovate Medical or an Enovate-certified
entity may service or replace the Workstation components. If any component on the
Workstation is missing or damaged, the Workstation must not be used. Contact Enovate
Medical immediately to request service.
MAINTENANCE During preventive maintenance workstation should be turned off by
removing main battery or disconnecting holster charger.
DO NOT TRANSPORT THE WORKSTATION UP OR DOWN STAIRS! Workstation must be
in lowered position and all drawers must be closed during transport.
TRANSPORT THE WORKSTATION IN A LOWERED POSITION
Workstation must be lowered to reduce the risk of overbalancing during transport.
The above symbols represent safety warnings that require significant attention when seen on the
Encore Workstation or in the user manual. Failure to do so could result in minor injury, major injury,
or even death.
Important Warnings Electrical Shock Warning
Warnings

6
Warnings
ENVOY • MANUAL
DO NOT OPEN THE POWER SYSTEM! Unauthorized personnel opening the power
system may cause injury and/or death. If the unit is not working properly, please
contact Enovate Medical at 888-909-8930
DO NOT USE THE UNIT IN/NEAR WATER OR OTHER LIQUIDS! If the unit becomes wet,
unplug it immediately, wipe away any excess liquid and allow it to dry before use.
Failure to do so may cause electric shock, damage to the unit, voiding the warranty,
injury or death.
ALWAYS KEEP THE UNIT WELL VENTILATED! Do not block ventilation airways or
insert items into the ventilation slots. Failure to do so can cause the power system to
overheat and possibly cause fire, explosion, and/or death.
THE CHARGER CONTAINS DANGEROUS VOLTAGES AND THE COVER SHOULD NOT
BE REMOVED. All service or maintenance work should be carried out by qualified
service personnel by contacting Enovate Medical at 888-909-8930
GROUNDING Connect the Enovate workstation or bay charger to an equivalent
receptacle marked “Hospital Only” or “Hospital Grade” to ensure ground
WARNING: To avoid risk of electric shock, this equipment must only be connected to a
supply mains with protective earth
WARNING: Do not push the workstation from the side. Always use the handle to move
or adjust the workstation position.
WARNING: Emergency Stop. Large RED switch located on back of work surface cuts
power to workstation actuator in the event of continuous activation presenting a
hazard. Electrical function: push to shut off, pull or twist to release.
!

7
ENVOY • MANUAL Statement of Use
STATEMENT OF USE
The Envoy Mobile EHR Workstation facilitates mobile computing in healthcare environments to aid
in clinical documentation. Designed to set a new standard in quality, ease of use, and customer
satisfaction, our goal is to provide a product that is built to exacting standards and is ready for
years of durable service in a healthcare environment. This product is designed to be safely used
within general patient areas and is meant to aid in the entering or retrieving of clinical data. It
complies with IEC 60601-1 electromagnetic leakage and safety requirements if used in accordance
with the boundaries and suggestions of this manual.
SAFETY GUIDELINES
EcoFlex™ Power and MobiusPower® are designed to ensure both the highest level of product
quality and safety for the user. To maintain both quality and safety, follow the guidelines and
instructions in this manual.
Use the EcoFlex Power and Mobius Power system only as intended.
• Do not place the power system components near a window. Exposing the power system to
rain, water, moisture, or constant, direct sunlight can severely damage it.
• The EcoFlex Power and Mobius Power systems have no user-serviceable, internal parts. To
maintain your warranty, refer all servicing to Enovate Medical qualified personnel.
• Do not cover or obstruct any venting holes on the Envoy workstation with EcoFlex Power or
the Mobius Power Charging Stations.
• Store the workstation with EcoFlex Power within 10 to 30 degrees Celsius (50 to 86 degrees
Fahrenheit) for optimum backup battery life. Storing the system outside the temperature
range could result in premature backup battery failure.
• Use and maintain the cord set provided with the EcoFlex Power and Mobius Power Charging
Stations.
• Position workstation in a manner that does not obstruct or make it difficult to disconnect
from external power source.
• If any cord or cable is frayed or damaged, replace it immediately with another of the same
type and rating as supplied by Enovate Medical.
• To clean the exterior of the workstation or components, follow the IEC 60601-1 standard for
use in a hospital environment. See “Maintenance” for more information.
• Before cleaning a Mobius Power Charging Station, disconnect the enclosure from its power
source.
• CAUTION! Do NOT ship individual Mobius Power Battery Packs by air. Certain restrictions
apply. Contact Enovate Medical for shipping instruction.

8
Statement of Use
ENVOY • MANUAL
CLASSIFICATIONS
• Charger: Class 1
• Main Controller: Class 1, Internally Powered
• Degree of Protection against Harmful Ingress of Water, IPX0
• EQUIPMENT not suitable for use in the presence of a FLAMMABLE ANAESTHETIC MIXTURE
WITH AIR or WITH OXYGEN OR NITROUS OXIDE
TRANSPORT / STORAGE ENVIRONMENT
Care should be taken to transport and store this system within the following:
Ambient Temperature Range: -20 °C to +50 °C (-4 °F to 122 °F)
Atmospheric Pressure: 50 kPa to 106 kPa
Relative Humidity: 5% to 85% non-condensing
STORAE REQUIREMENTS
The lithium ion Battery Pack must not be fully charged prior to storing. 50% state of charge
recommended.
OPERATING ENVIRONMENT
• Ambient Temperature Range: 0 °C to +40 °C (32 °F to 104 °F)
• Atmospheric Pressure: 50 kPa to 106 kPa
• Relative Humidity: 20% – 85% non- condensing
WARRANTY
2 and 4 year limited warranty on battery packs
2 year warranty on labor
4 year warranty on electronic and mechanical components
6 year structural warranty
Contact Enovate Medical directly for full warranty details

9
ENVOY • MANUAL Statement of Use
Workstation
Bay Charger
Mobius Battery
Iron Phosphate Battery
IEC 60601-1 3rd Edition
UL 1012
CAN/CSA-E60335
IEC 60335
IEC 62133 2nd Edition
UL 62133
• Only part numbers: 3117615, 3117715, 3117815,
3117915, 3118015, 3118115, 3118215, 3118 315,
3118 415
UN 38.3
IEC 62133
UL 1642, UL 2054
UN 38.3 FCC, CE
COMPLIANCE

10
Electromagnetic Interference
ENVOY • MANUAL
EMI (Electromagnetic Interference)
Portable and mobile RF communications equipment can affect Medical Electrical Equipment. The
use of accessories, transducers, and cables other than those specified by the manufacturer, may
result in increased Emissions or decreased Immunity of the System. The System should not be used
adjacent to or stacked with other equipment and that if adjacent or stacked use is necessary, the
System should be observed to verify normal operation in the configuration in which it will be used.
These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio frequency energy,
and if not installed and used in accordance with the instruction manual, may cause interference
to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio, television or
Medical Electrical Equipment reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference using one or more of the following
measures: reorient or relocate the receiving antenna; increase the separation between the
equipment and the receiver; connect the equipment into an outlet on a circuit different from that
which the receiver is connected; consult the dealer or an experienced radio/television technician for
help. The user must use shielded cables and connectors with this product.
Any changes or modifications to this product not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference, and (2) This device
must accept any interference received, including interference that may cause undesired operation.
EcoFlex Power meets or exceeds FCC Class A limits for EMI.

11
ENVOY • MANUAL Unpacking
Promptly unpack your products to check for completeness and damage caused by shipping.
Immediately after receiving your Workstations, ALL batteries must be fully charged to ensure
the duration of their warranty.
Before removing the
Envoy from a shipping
container check over the
packaging and pallet to
prevent accepting an item
with shipping damage.
12
3
Use scissors or a utility
knife to cut and remove
the two outer straps.
Remove cardboard lid and
cardboard spacers.
Unpacking

12
Unpacking
ENVOY • MANUAL
Remove cardboard walls
and plastic bag. NOTE: This
step requires two people.
Lift Workstation (with foam
castor braces still attached)
out of the cardboard base.
45
6
Remove foam castor
braces.
Open tray and check for integration
kit and locate all optional
accessories.

13
ENVOY • MANUAL Cable Management
ROUTE POWER, VIDEO AND AUDIO CABLES INTO CPU COMPARTMENT
• Plug CPU power into channel 1
• Plug monitor power into channel 2.
• Plug in all USB, video and audio cables into channel 1,2,3
Mouse and Keyboard Routing
Channels
1
2
3
USB A, 2.0
1USB B (From PC- Computer Only)
USB A, 2.0
USB A, 3.0
Computer
Monitor
Peripheral Monitor Cable Routing Point
1
23
MONITOR ARM CABLE ROUTING CLIP MONITOR ARM REAR CABLE ROUTING POINT
Cable Management
Cable Management Illustration

14
Cable Management
ENVOY • MANUAL
WEIGHTS
Total Mass = 70.3 kg (155 lbs.)
*Includes battery, power and maximum
accessory limits.
ACCESSORIES
Monitor Pole = 7.3 kg (16 lbs.)
Monitor Arm = 4.1 kg (9 lbs.)
CPU Compartment = 4.5 kg (10 lbs.)
Work Surface = 4.5 kg (10 lbs.)
Keyboard Tray = (3 lbs.)
Column Accessories = 4.5 kg (10 lbs.)
Column Drawer = 9.1 kg (20 lbs.)
CPU COMPARTMENT:
Width: 406.4mm (16”)
Depth: 330.2mm (13”)
Height: 57.2mm (2.25”)
I/O PORTS:
• Computer
• Monitor
• Peripheral
• USB A, 2.0 (hub)
• USB A, 2.0 (hub)
• USB A, 3.0 (hub)
• USB B (from PC)
• 120 VAC, 1.0 A, 60 Hz
• Hybrid models only
Mouse and Keyboard Routing
Channels
1
2
3
USB A, 2.0
1USB B (From PC- Computer Only)
USB A, 2.0
USB A, 3.0
Computer
Monitor
Peripheral Monitor Cable Routing Point
1
23
13"
16"
FOR FULL FEATURE LIST VISIT:
WWW.ENOVATEMEDICAL.COM
Envoy specifcation document

15
ENVOY • MANUAL Initial Setup
STEP 1
Align four screws with the monitor pole
VESA plate and tighten the screws.
MONITOR AND LAP TOP/NUC INSTALLATION
STEP 4
Remove cable cover at the monitor
base routing point.
STEP 2
Unlock both sides of the work surface.
STEP 3
Remove work surface by lifting up.
Initial Setup

16
Initial Setup
ENVOY • MANUAL
STEP 5
Connect the monitor’s power cable
(pictured in red for demonstration
purposes only) and the video cable
(pictured in blue for demonstration
purposes only). Route each cable
from the monitor through the cable
management cover located on the
front of the monitor arm. Leave
enough slack above the cable
management cover to allow the
monitor to extend fully upward.
STEP 6
Continue routing each cable
behind the arm and through the
rear cable port at the base of the
monitor arm.
STEP 7
Follow Steps 1 - 6 for Montitor
and Computer Installation
STEP 8
Plug Monitor Power Cable
(pictured in red for demonstration
purposes only) into channel 2
monitor port and connect the
video cable (picutred in blue for
demonstration purposes only)
to the computer to your NUC/
Laptop or Thin Client.
STEP 9
Connect your NUC/Laptop
or Thin Client CPU Power
cable (pictured in green for
demonstration purposes only)
to channel 1 computer port.
Replace rear cable cover,
replace and lock desk surface.

17
ENVOY • MANUAL Initial Setup
All in One
Follow steps 5 - 6 for computer/AIO
power cable and USB/AB Cable
All in one Computer power cable
should be plugged into Channel 1.
USB A/B cable should be plugged
into USB-B
USB-B
ALL IN ONE INSTALLATION

18
Initial Setup
ENVOY • MANUAL
STEP 1
Unlock both sides of the work surface.
STEP 2
Remove work surface by lifting up.
STEP 3
Pull the keyboard tray forward to full
extension. (This will simulate the full
length requirement of the keyboard
cable.)
KEYBOARD INSTALLATION

19
ENVOY • MANUAL Initial Setup
STEP 4
Route the keyboard cable up through the
desk tray,
STEP 6
Replace the work surface and cable
cover at the base of the monitor arm,
close and lock, or, continue to next step
and install mouse.
STEP 5
Plug the keyboard cable into the
appropriate location on CPU/Laptop
(shown in red).
For All in Ones (shown in blue), Option
#1 plug into the USB port or Option
#2 run to the All in One Computer
and plug in.