Enovate Medical e997 User manual

0
MANUAL 5.13.2019 IM004-04
Articulating Wall Arm
e997

2
WELCOME
The Enovate Medical e997 Articulating Wall Arm was designed to set a new standard in quality. Enovate
Medical’s goal is to provide a wall arm that is ready for years of use, and backed by a commitment of
exemplary service and support.
Thank you for purchasing the
Enovate Medical e997 Articulating Wall Arm!

3
TABLE OF CONTENTS
WELCOME.....................................................................................................................................................2
TABLE OF CONTENTS.....................................................................................................................................3
WARNINGS....................................................................................................................................................4
COMPONENTS AND HARDWARE ..................................................................................................................6
MOUNTING .................................................................................................................................................10
ASSEMBLY ...................................................................................................................................................14
CABLE MANAGEMENT ................................................................................................................................18
ADJUSTMENTS ............................................................................................................................................23
ACCESSORIES...............................................................................................................................................27
MOVEMENT ................................................................................................................................................28
PARTS LIST...................................................................................................................................................31
PARTS INDEX ...............................................................................................................................................32

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WARNINGS
Important Warnings
Electrical Shock Warning
The above symbols represent safety warnings that require significant attention when seen on this
product or in this user manual. Failure to follow these warnings could result in minor injury, major
injury, or even death.
Read the entire manual before you begin.
MOUNTING
Installer must verify that the entire wall will safely support the combined weight of all attached
equipment and hardware. Improper installation of this product can cause extensive property damage or
serious personal injury, either during or after installation. It is the responsibility of the installer to ensure
that all applications including wood, concrete, block, brick, steel, etc. are secured properly and are in
compliance with local and national building codes. California installations could require specific
anchorage, and additional mounting screws. Check with local authorities for codes in your area. Other
seismic states have similar regulations.
WARNING:
Because wall surfaces and construction methods and materials vary, it is imperative that
you consult with the appropriate engineering, architectural, or construction professional to
ensure that your wall computing station is mounted properly to handle the applied loads.
ELECTRICAL SHOCK HAZARD:
Cutting or drilling into electrical wires and cables can cause FIRE, DEATH or SERIOUS
PERSONAL INJURY. Always make certain the area behind the mounting surface is free of
electrical wires and cables before drilling into wall.
EXPLOSION AND FIRE HAZARD:
Drilling into gas plumbing can cause EXPLOSION, FIRE, DEATH or SERIOUS PERSONAL
INJURY. Always make certain the area behind the mounting surface is free of gas, water,
waste, or any other plumbing before drilling into wall.
WARNING:
Weight restrictions apply. See table on page 5 for more information.

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WEIGHT RESTRICTIONS
SERVICE AND REPLACEMENT
Warranty will be void if an attempt to service or replace any part of the Enovate Medical Wall Arm is
made unless directed to do so through Enovate Medical approved documentation (i.e., this User Manual
or other instructions). Only Enovate Medical or an Enovate-certified entity may service or replace the
Enovate Medical Wall Arm components. If any component on the Enovate Medical Wall Arm is missing
or damaged, the Wall Arm must not be used. Contact Enovate Medical immediately to request service.
If the unit is not working properly, please contact Enovate Medical customer service via your computer
or phone at the locations shown below.
enovatemedical.com/support
888.909.8930 toll free
Riser Arm
Part Number
If desk type
is:
COMBINED
WEIGHT* of
equipment
(monitor, AIO,
printer, scanner,
badge reader,
etc.) must not
exceed:
If Desk
Type Is:
COMBINED
WEIGHT* of
equipment
(monitor, AIO,
printer, scanner,
badge reader,
etc.) must not
exceed:
AM0400163
(700N light duty)
Standard
12 lbs.
eDesk
Not Available
AM0400157
(850N medium duty)
Standard
22 lbs.
eDesk
15 lbs.
AM0400171
(1050N heavy duty)
Standard
36 lbs.
eDesk
29 lbs.
*Note: The weight of the monitor or AIO must NOT exceed 20 lbs.

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COMPONENTS AND HARDWARE
STANDARD COMPONENTS
Description
Part Number(s)

Wall Track (32", 42", 48")
32" AM0200022 42" AM0200098 48" AM0200027

Wall Track End Cap (2x)
AM0700001

Wall Track Cable Cover
32" AM0200092 42" AM0200110 48" AM0200109

Monitor Pole Assembly
A0001216

Carriage and Knuckle Assembly
AM0400012

Riser Arm and Cable Cover
AM0400163 (700N light duty)
AM0400157 (850N medium duty)
AM0400171 (1050N heavy duty)
AM0800006 (cable cover)

Simple Keyboard Tray
AM0400102

Mouse Holder –Simple Tray
HC0400305

Adhesive Mouse Pad
AM0100050









Bottom of
Wall Track
VESA Mount

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OPTIONAL COMPONENTS
Description
Part Number(s)

Extension Arm and Cable Cover
AM0400007 (arm)
AM0200090 (cable cover)

Small CPU Bracket
AM0400030

CPU Bracket Thumb Screw
AM0100039

eDesk
AM0400100

Large Locking CPU Enclosure Box
HC0400392

Small Locking CPU Enclosure Box
HC0400884






Note: These optional CPU
enclosures are mounted using
the instructions for the small
CPU bracket, as shown on
page 22.
Cable Cover

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HARDWARE INCLUDED
See page 31 for parts list.
6-8x*
SNAPTOGGLE® Anchor
Part WS0900200
6-8x*
1/4" 20 x 2 1/2"
Cross Drive Metal Screw
(for use with SNAPTOGGLE
installations)
Part CR-PHMS 1/4-20 x 2.5 x 2.5 ZNC
6-8x*
1/4" 14 x 2 1/2"
Hex Head Self Tapping Metal
Screw
(for metal stud mounting only)
Part HX-WHDS .25-14 x 2.50 ZNC
2x
Plastic Washer
Part AM0800009
6-8x*
1/4" x 1"
Phenolic Washer
Part PH-WSH .25 x 1.0
6-8x*
1/4" x 1"
Wide Flat Washer
Part SWFW 1/4 x 1.00
TYPE A ZNC
1x
3/4-10 Nylock Jam
Nut
Part 9114772
4x
10-24 x 1/2"
Button Head Screw
Part BHSC 10-24 x .500 x .500 SS
4x
M4 x 16mm
PanHeadScrew
Part CR-PHMS M4 x 0.7 x
16 ZNC
4x
#10x1/4"
Standoff
Part HC0100167
1x
(Pre-installed on the riser
arm)
Large Slotted Pan
Head Screw
Part AM0700047
1 length
Cable Loom
Part P0000119
4x
Dual Lock Pads
Part P0000050
5x
(Shown with cable tie)
Cable Tie Adhesive Pad
Part WS0900092
* Quantity varies by wall track length installed.
Cable tie
Adhesive Pad tie

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TOOLS NEEDED
Drill
Level
Pencil
1/2" Drive Torque Wrench
1/2" Drive 1 –1/16” Socket
Tape Measure
Phillips Screwdriver
Flat Head Screwdriver
Stud Finder
1/8"
Allen Wrench
4mm
Allen Wrench
3/16"
Allen Wrench
5/16"
Allen Wrench

10
MOUNTING
The following procedures must be performed as described to ensure proper installation.
NOTE: Always mount the e997 to a wall stud.
MOUNTING HEIGHT DIAGRAM
Item
Part Number
SNAPTOGGLE® Quantity
48" Wall Track
AM0200027
8
48" Wall Track Cable Cover
AM0200109
42" Wall Track
AM0200098
7
42" Wall Track Cable Cover
AM0200110
32" Wall Track
AM0200022
6
32" Wall Track Cable Cover
AM0200092
X
Y
Z
Max Keyboard
Height
Min Keyboard
Height
Mounting
Height
46"
32"
36.5"
42"
28"
32.5"
38"
24"
28.5"
Note: Maximum
vertical riser arm
movement is 14
inches.

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20 GAGE (.035") OR HEAVIER METAL STUD
(Preferred method of mounting)
STEP 1
For easier installation, install the Wall Track End Cap to the wall track using two 10-24 x 1/2" Button
Head Screws before mounting the track to the wall.
STEP 2
Determine the desired keyboard height. Use the chart on page 10 for standard keyboard heights; adjust
vertical dimensions as required for desired keyboard height.
STEP 3
Locate the exact center line of the wall stud where the track will be mounted.
STEP 4
Using a level, mark the hole locations for the appropriate track size using the dimensions to the left
(make note of the bottom of the track).
STEP 5
Place the track against the wall and secure with the Wide Flat Washer, the Phenolic Washer and the Hex
Head Self Tapping Metal Screw. DO NOT DRILL PILOT HOLES.
STEP 6
Ensure track is level before fully tightening screws.
DO NOT OVER TIGHTEN SCREWS.
For stripped holes in metal studs, see page 13.
Description
Part Number

1/4-14 x 2 1/2"
Hex Head Self Tapping Metal Screw
HX-WHDS .25-14 x 2.5 ZNC

Wide Flat Washer
SWFW 1/4 x 1.00 TYPE A ZNC

Phenolic Washer
PH-WSH .25 x 1.0
Note: When mounting in California, please refer to OSHPD code OPA 26710.




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WOOD STUD MOUNTING
(Hardware not included)
STEP 1
For easier installation, install the Wall Track End Cap to the wall track using two 10-24 x 1/2" Button
Head Screws before mounting the track to the wall.
STEP 2
Determine the desired keyboard height. Use the chart on page 10 for standard keyboard heights; adjust
vertical dimensions as required for desired keyboard height.
STEP 3
Locate the exact center line of the wall stud where the track will be mounted.
STEP 4
Drill a 3/16" pilot hole into each of the marked mounting locations. Use the Wide Flat Washer,
Phenolic Washer, and the Hex Head Wood Screw to secure the track to the wall.
STEP 5
Ensure wall track is level before fullytighteningscrews.
Description
Part Number

1/4-14 x 4" Hex Head Wood Screw*
HX-WLAG.25 x 4.0 ZNC

Wide Flat Washer
SWFW 1/4 x 1.00 TYPE A ZNC

Phenolic Washer
PH-WSH .25 x 1.0
* This part may be ordered from Enovate Medical. Please see PARTS ORDERING information on
page 31.




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FOR STRIPPED HOLES IN METAL STUDS
STEP 1
For easier installation, install the Wall Track End Cap to the wall track using two 10-24 x 1/2" Button
Head Screws before mounting the track to the wall.
STEP 2
Determine the desired keyboard height. Use the chart on page 10 for standard keyboard heights; adjust
vertical dimensions as required for desired keyboard height.
STEP 3
Locate the exact center line of the wall stud where the track will be mounted.
STEP 4
Drill a 1/2" hole through the center of the stripped hole and install SNAPTOGGLE® brand hollow wall
anchors. Follow the wall anchor installation instructions shown next.
STEP 5
Ensuretrackislevelbeforefullytightening.
Tighten with cross drive 1/4" 20 x 2 1/2" screws .
SNAPTOGGLE STEP A
Drill a 1/2" hole through center of
metal stud. Hold metal channel flat
alongside plastic straps and slide
channel through hole.
SNAPTOGGLE STEP B
Hold ends of straps between thumb
and forefinger and pull toward you
until channel rests flush behind wall.
Slide plastic cap along straps with
other hand until flange of cap is flush
with wall.
SNAPTOGGLE STEP C
Snap straps at wall by pushing side to
side, snapping off straps level with
flange of cap.
Patented under one or more of the following U.S. Patent Nos.: 4,993,901; 5,028,186; 5,161,296; 5,938,385; 6,161,999; 7,144,212;
7,320,569; and foreign counterparts thereof and of 4,650,386 and 4,752,170. Other patents pending. TOGGLER and typeface, symbol,
TA, TB, TC, TH, ALLIGATOR, SNAPTOGGLE, and SnapSkru are worldwide registered trademarks of Mechanical Plastics Corp.

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ASSEMBLY
STEP 1
(NON-EXTENSION ARM)
Slide carriage and knuckle assembly to bottom of
wall track (you may need to pull the carriage and
knuckle assembly towards you while sliding);
level and secure screws tightly with 3/16" Allen
wrench.
(EXTENSION ARM)
Slide carriage and knuckle assembly with
extension arm to bottom of wall track; level and
secure screws tightly with 3/16" Allen wrench.

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STEP 2
Working on a flat surface, insert
monitor pole stem through plastic
washer into riser arm.
STEP 3
Place the remaining plastic washer on
to the monitor pole stem and insert
through the keyboard tray pivot
mount. After assembly is complete,
secure with the 3/4-10 Nylock Jam Nut
(part 9114772). Using a 1/2”drive
torque wrench with a 1 –1/16”
socket, tighten until the eDesk has the
appropriate amount of drag; this will
be approximately 23 foot pounds +/-
1 –2 foot pounds. (VERY IMPORTANT
DO NOT EXCEED A TOTAL OF 25 FOOT
POUNDS. OVER TORQUING MAY
RESULT IN DAMAGE TO THE
MONITOR POLE STEM)
NOTE:
When tightening the 3/4-10 Nylock
Jam Nut, hold the monitor pole
straight with the keyboard tray (or
eDesk). This will ensure the monitor is
aligned correctly with the simple
keyboard tray (or eDesk).
Monitor Pole Stem
Plastic Washer
Monitor Pole Stem
Nylock Jam Nut

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STEP 4
(NON-EXTENSION ARM)
Insert riser arm stem through plastic
washer into carriage and knuckle assembly,
and secure with large slotted pan head
screw.
(EXTENSION ARM)
Insert riser arm stem through plastic
washer into extension arm and secure with
large slotted pan head screw.

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MOUNTING THE MONITOR
Note: To maintain monitor tilt action, the weight of the mounted monitor must not exceed 12 lbs.
Monitors weighing between 12 lbs. and 20 lbs. (maximum weight) must be mounted in a fixed
position with no tilt option.
STEP 1
Loosely insert two M4 x 16mm screws with
standoffs into the top two holes of the VESA
pattern on the back of the monitor.
STEP 2
Align screws with the quick mount slots in the
monitor pole VESA plate. Slide the monitor into
place and tighten the screws.
STEP 3
Insert the additional two M4 x 16mm screws and
standoffs into the bottom two holes of the
monitor pole VESA plate to properly secure the
monitor.
NOTE:
Use the (4) #10 Standoffs (if needed) to
compensate for the extra-long monitor screws.
ADHESIVE MOUSE PAD
Place the adhesive mouse pad in the far left or
right of the keyboard tray before mounting the
keyboard.
MOUNTING THE KEYBOARD
Mount keyboard to keyboard tray using dual lock
pads provided.
Dual lock pad

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CABLE MANAGEMENT
STANDARD KEYBOARD CABLE MANAGEMENT
STEP 1
Remove the plastic cover plate and
the rubber cable management insert.
Run the mouse and keyboard cables
through the keyboard notch, letting
them hang out of the bottom of the
keyboard tray.
STEP 2
Replace the rubber cable
management insert and plastic cover
plate.
Keyboard Tray
Table Notch

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eDESK CABLE MANAGEMENT
STEP 1
Extend keyboard tray.
STEP 2
Push the keyboard tray release
tabs to the right and remove
the keyboard tray.
STEP 3
Place adhesive pad with cable tie into place as shown.
STEP 4
Lay the mouse and keyboard cables into place and allow the ends of the cables to hang out of the
bottom of the eDesk.
Cable Tie Adhesive Pad

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STEP 5
Tie cables into place. Take care to
leave the appropriate amount of
slack in the cables to open and close
the keyboard tray properly.
Note: It is important to pull the
keyboard tray to the fully extended
position (54") during the cable
management installation. This will
allow adequate cable length to
ensure that the keyboard functions
correctly.
STEP 6
Replace the keyboard tray and place
the mouse and keyboard into place.
STEP 7
Run the mouse and keyboard cables
through the keyboard notch and
replace the rubber keyboard cable
management insert.
STEP 8
Replace the plastic cover plate.
Keyboard Tray
Table Notch