Epson Artisan 835 User manual

Artisan 835 Series
Quick Guide
Basic Copying, Printing, Scanning, and Faxing
Maintenance
Network Setup
Solving Problems
®

2Contents
Contents
Using the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Using the Touch Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Placing Originals for Copying, Scanning, or Faxing . . . . . . . . 6
Using the Scanner Glass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Using the Automatic Document Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Using Special Papers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Copying a Document or Photo . . . . . . . . . . . . . . . . . . . . . . . . . 13
Copying a Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Restoring, Cropping, or Copying Photos . . . . . . . . . . . . . . . . . . . . . . . . . 14
Faxing a Document or Photo . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Connecting to a Phone Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Setting Up a Fax Header . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Sending a Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Receiving Faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Printing From a Memory Card or External Drive. . . . . . . . . . 22
Inserting a Memory Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Printing From a USB Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Printing From Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Printing in Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Printing With a Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Selecting the Correct Paper Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

3
Scanning a Document or Photo . . . . . . . . . . . . . . . . . . . . . . . . 30
Quick Scanning With the Scan Button . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Scanning With Epson Scan Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Scanning With Mac OS X 10.6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Maintaining Your Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Checking the Print Head Nozzles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Cleaning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Checking the Ink Cartridge Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Purchasing Epson Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Replacing Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Network Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Wireless Network Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Wired (Ethernet) Network Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Solving Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Checking for Software Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Where to Get Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Notices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

4Using the Control Panel
Using the Control Panel
The control panel is adjustable. To raise it, lift it as shown below. To lower it, press
and hold the Unlock button until the control panel is at the desired angle.
Caution:
To avoid damaging the product, make sure you press and hold the Unlock button to
lower the control panel. Don’t try to push the control panel down.
Using the Touch Screen
The touch screen makes it easy to use all the creative features of your product.
Caution:
Press the touch screen gently with the tip of your finger; don’t press too hard or use
sharp objects.
Blue status light

Using the Touch Screen 5
The touch screen displays only the buttons that are available for the task you are
working on.
■Press lor rto view more photos or access more options.
■Press Home to return to the Home screen.
■Press xMenu to make special settings. The touch screen retains the settings
from the last time it was used. If you want to start over, simply press
Clear Settings to clear settings for the mode you’re using (Copy, Fax, etc.).
■To save energy, the touch screen goes dark after several minutes of inactivity.
Touch the screen to wake it up.
■The blue status light at the bottom of the control panel flashes when the
product is printing or performing routine maintenance. If it flashes rapidly,
check the product for error messages.
Note:
To turn off the “beep” heard when you press a button, or to reduce its volume,
press Setup, select Printer Setup, choose Sound, and adjust one of the settings.
If you turn off the sound, the dialing sound made when you transmit a fax is also
turned off.
You may see the following icons on the screen:
Icon Meaning
The product is connected to a wired network.
The product is connected to a wireless network.
ADF A document is loaded in the automatic document feeder.
The current photo is cropped.
The Fix Red-Eye setting is on for the current photo or all photos.
Reminds you whether View AutoCorrect is on or off.

6Placing Originals for Copying, Scanning, or Faxing
Placing Originals for Copying,
Scanning, or Faxing
Before you copy, scan, or fax, place your documents or photos on the scanner glass
(see below) or in the Automatic Document Feeder (see page 7).
Using the Scanner Glass
You can place multiple photos or a document up to letter-size (or A4) on the
scanner glass to make color or black and white copies.
1. Open the document cover and place your original face-down on the scanner
glass, with the top against the back left corner.
If you’re scanning 3 × 5- or 4 × 6-inch photos, you can place up to two at a
time on the scanner glass. Place them at least 1/4 inch (5 mm) apart.
Note:
If the edges of your document or photo are cut off, move the document or photo
1/4 inch (5 mm) away from the corner of the scanner glass.
2. Close the cover gently so you don’t move the original(s).
1/4 inch (5 mm)
1/4 inch (5 mm)

Using the Automatic Document Feeder 7
Using the Automatic Document Feeder
You can place up to 30 letter-size (or A4) sheets or 10 legal-size sheets in the
Automatic Document Feeder.
1. Open the Automatic Document Feeder paper support, and then move the
edge guide outward.
2. Fan the originals, then tap them on a flat surface to even the edges.
3. Insert the originals face-up, top edge first. Slide the edge guide against the
originals, but not too tightly.
The ADF icon appears on the screen.

8Loading Paper
Loading Paper
Your product has two paper trays. The main tray is for letter-size, legal-size, A4
size, or 8 × 10-inch paper. You can load up to 120 sheets of letter-size or A4 plain
paper in the main tray. When extended, the tray can hold up to 50 legal-size
sheets.
The photo tray is for 4 × 6 or 5 × 7-inch photo paper. You can load up to 20
sheets.
1. Pull out the paper cassette. Then slide back the photo tray and lift it up.
2. Squeeze the edge guides and slide them out. Then insert paper with the glossy
or printable side face-down.
Note:
Load letterhead or pre-printed paper face-down, with the top edge at the back of
the paper cassette.
For legal-size paper,
squeeze lever to extend tray

Loading Paper 9
3. Slide the left edge guide against the paper.
4. Adjust the front edge guide to your paper size.
5. Lower the photo tray.
Make sure the paper stack
fits under the edge guide

10 Loading Paper
6. To load paper in the photo tray, squeeze the edge guides and slide them out.
Then insert photo paper with the glossy or printable side face-down, making
sure the paper is under the edge guide.
7. Slide the left edge guide against the paper. Then adjust the front edge guide to
your paper size.
Note:
Make sure the paper fits under the edge guide.
8. Keep the cassette flat as you insert it.

Using Special Papers 11
9. Extend the output tray and flip up the stopper.
For details on paper and instructions on loading envelopes and legal-size sheets,
see the online User’s Guide.
Using Special Papers
Epson offers a wide array of high quality papers, making it easy to maximize the
impact of your photos, presentations, and creative projects.
You can purchase genuine Epson ink and paper at Epson Supplies CentralSM at
www.epson.com/ink3 (U.S. sales) or www.epson.ca (Canadian sales). You can
also purchase supplies from an Epson authorized reseller. To find the nearest one,
call 800-GO-EPSON (800-463-7766).
Paper name Size
Part
number
Sheet
count
Epson Ultra Premium Photo
Paper Glossy
Borderless 4 × 6 inches S042181
S042174
60
100
Borderless 5 × 7 inches S041945 20
Borderless 8 × 10 inches S041946 20
Letter (8.5 × 11 inches) S042182
S042175
25
50
Epson Ultra Premium Photo
Paper Luster
Letter (8.5 × 11 inches) S041405 50

12 Loading Paper
Epson Premium Photo Paper
Glossy
Borderless 4 × 6 inches S041808
S041727
40
100
Borderless 5 × 7 inches S041464 20
Borderless 8 × 10 inches S041465 20
Letter (8.5 × 11 inches) S042183
S041667
25
50
Epson Premium Photo Paper
Semi-gloss
Borderless 4 × 6 inches S041982 40
Letter (8.5 × 11 inches) S041331 20
Epson Photo Paper Glossy Borderless 4 × 6 inches S041809
S042038
50
100
Letter (8.5 × 11 inches) S041141
S041649
S041271
20
50
100
Epson Ultra Premium
Presentation Paper Matte
Letter (8.5 × 11 inches) S041341 50
Epson Premium Presentation
Paper Matte
Borderless 8 × 10 inches S041467 50
Letter (8.5 × 11 inches) S041257
S042180
50
100
Epson Premium Presentation
Paper Matte Double-sided
Letter (8.5 × 11 inches) S041568 50
Epson Presentation Paper Matte Letter (8.5 × 11 inches) S041062 100
Legal (8.5 × 14 inches) S041067 100
Epson Bright White Paper Letter (8.5 × 11 inches) S041586 500
Epson Photo Quality Self-
adhesive Sheets
A4 (8.3 × 11.7 inches) S041106 10
Epson Iron-on Cool Peel Transfer
paper
Letter (8.5 × 11 inches) S041153 10
Paper name Size
Part
number
Sheet
count

Copying a Document or Photo 13
Copying a Document or Photo
Once you’ve placed your originals on the scanner or in the Automatic Document
Feeder (see pages 6 and 7), you can make color or black-and-white copies.
Copying a Document
1. Load letter-size plain paper, Epson Bright White Paper, or Epson Presentation
Paper Matte.
2. Press Home if necessary and select Copy. You
see this screen.
3. Press +or –to select the number of copies you
want. Or press the number 1to display the
numeric keyboard, then select the number and
press OK.
4. Select Color or B&W (black and white) copies.
5. Adjust the density (make the copies lighter or darker) if necessary.
6. To change copy settings, press xMenu and
select Paper and Copy Settings. The Layout
setting should be With Border and the Paper
Size should be Letter.
■To print on both sides of the page, turn on
2-Sided Printing.
■To adjust the copy size, select Reduce/Enlarge, then choose Actual Size
(to print at actual size), Custom Size (to select a percentage), Auto Fit
Page (to automatically size the image to fit your paper), or one of the
specific sizes listed.
■For the Paper Type setting, select Plain Paper. (If you loaded a type of
paper not listed in step 1, see the table on page 16.)

14 Copying a Document or Photo
■For the Document Type setting, choose Text for plain documents or
Text & Image if your document contains photos or graphics.
■To change the copy quality, select Quality, then choose Draft,
Standard Quality, or Best.
Note:
To clear previously used copy settings, press Clear Settings. For more information
about copy settings, see your online User’s Guide.
7. After you finish selecting your settings, press OK.
8. Press xStart to begin copying. To cancel copying, press yCancel.
Restoring, Cropping, or Copying Photos
You can use the Copy Wizard to copy one or two photos onto 4 × 6-inch, 5 × 7-
inch, 8 × 10-inch, or letter-size photo paper for instant photo reprints. You can
also restore colors in faded photos, print with or without borders, convert photos
to black and white, and crop your photos. See the User’s Guide for detailed
information.
1. Place one or two photos on the scanner glass. Place them at least 1/4 inch
(5 mm) apart.
2. Load photo paper (see page 8 for instructions).
3. Press Home if necessary and select Copy. You
see this screen.
4. Press xMenu, then select Copy/Restore
Photos.
5. To turn on Color Restoration to restore colors in
faded photos as you copy, select On. If your
photos are not faded, select Off.

Restoring, Cropping, or Copying Photos 15
6. When you see this screen, press OK to prescan
your photos.
7. When you see a message asking you to select the
number of copies, press OK.
8. To print more than 1 copy, press +or –to select
the number (up to 99).
9. To crop the photo and enlarge the resulting
image area to fit onto your paper, press
Display/Crop.
■To resize the image area, press +or –.
■To move the image area, use the arrow
buttons.
■To check the zoomed image, press OK.
When you finish cropping your photo, press OK.
10. If you placed two photos on the scanner glass, press lor rto view the second
one, select the number of copies, and crop it if desired.
11. Press OK again to continue, then press OK again to Confirm Copy.
12. To change any of the settings displayed on the
screen, press xMenu and select Paper and
Copy Settings.
Note:
To clear previously used copy settings, press
yClear Settings.
■To change the paper size, select Paper Size
and choose the size of paper you loaded.

16 Copying a Document or Photo
■To change the paper type, select Paper Type and choose the setting for
the paper you loaded:
Paper Type options depend on the Paper Size setting you choose.
■To change the print layout, select Borderless, then choose On to expand
the image all the way to the edge of the paper (slight cropping may occur)
or Off to leave a small margin around the image.
■To adjust the amount of image expansion when printing borderless
photos, select Expansion and choose Standard, Medium, or
Minimum, then press OK if necessary. (Your printed photos may have
white borders if you use the Minimum setting.)
■To automatically adjust the brightness, contrast, and saturation, select Fix
Photo, then select Fix Photo On.
■If you want to create a black-and-white copy of a color photo, select Filter
and choose B&W.
13. After you finish selecting your settings, press OK.
14. When you’re ready to copy, press xStart. To cancel copying, press yCancel.
Note:
When you scan with your computer, you can use additional options to transform faded,
dusty, or badly exposed photos into ones with true-to-life color and sharpness. See the
online User’s Guide for details.
For this paper type Choose this setting
Epson Premium Photo Paper Glossy
Epson Premium Photo Paper Semi-gloss
Epson Ultra Premium Photo Paper Luster
Prem. Glossy
Epson Ultra Premium Photo Paper Glossy Ultra Glossy
Epson Photo Paper Glossy Glossy
Epson Premium Presentation Paper Matte
Epson Ultra Premium Presentation Paper Matte
Matte

Faxing a Document or Photo 17
Faxing a Document or Photo
Your product lets you send faxes by entering fax numbers or selecting entries from
a speed dial list. Using the Automatic Document Feeder, you can fax up to 30
pages at a time.
For more information on faxing and fax settings, including using the Epson FAX
Utility (Windows only), see the online User’s Guide.
Connecting to a Phone Line
1. Connect the phone cable from the wall jack to the LINE port on the back of
the product.
Note:
If you have a DSL Internet connection, you must plug a DSL filter into the wall jack
or you won’t be able to use the fax or telephone equipment as described below.
Contact your DSL provider for the necessary filter.
2. To use a telephone or answering machine, you need a second phone cable.
Remove the cap from the EXT. port on the product. Connect one end of the
cable to the telephone or answering machine, and connect the other end to
the EXT. port on the back of the product.

18 Faxing a Document or Photo
When you receive a call and Auto Answer mode is turned on, if the other party is a
fax and you pick up the phone or the answering machine answers, the product
automatically begins receiving the transmission. If the other party is a caller, the
phone can be used as normal or a message can be left on the answering machine.
Note:
Your phone or answering machine must be connected to the EXT. port (not to a wall
jack) for your product to detect incoming fax calls properly. The number of rings after
which the product answers must be at least one more than for the answering machine.
To adjust the number of rings, press Home if necessary and select Setup, Fax
Settings, Communication, and then Rings to Answer.
Setting Up a Fax Header
You should create a fax header before sending faxes so that recipients can identify
their origin.
Note:
If you leave the product unplugged for a long period of time, the date and time settings
may not be retained. See the online User’s Guide for instructions on setting the date
and time.
Entering Your Sender Name
1. Press Home if necessary, then press lor r and select Setup.
2. Press lor r and select Fax Settings.
3. Press lor r and select Header.
4. Select Fax Header. You see the fax keypad.
5. Use the keypad to enter the header information
(see page 19). You can enter up to 40 characters
or digits for your name and other contact
information.
6. Press OK to return to the Header menu.

Sending a Fax 19
Entering Your Phone Number
1. Select Your Phone Number from the Header menu.
2. Use the keypad to enter your phone number, up to 20 digits (see below). You
don’t need to use dashes. Use the # button to type the + symbol for an
international number.
3. Press OK to return to the Header menu.
Using the Keypad to Enter Numbers and Characters
■To enter a fax number, use the numeric keypad.
■To enter text, press a keypad number repeatedly
to switch between uppercase, lowercase, or
numbers.
■Press 1Symb. to enter these characters: ! # % &
’ ( ) * + , –. / : ; = ? @ ~
■To move the cursor, add a pause or space, or delete a character:
Sending a Fax
You can send a fax by entering a fax number as described below. To set up a
speed dial list or to use the Epson FAX Utility (Windows only), see the
online User’s Guide.
1. Place your original(s) for faxing (see page 6).
2. Press Home if necessary and select Fax.
Button Function
lor rMoves the cursor left or right.
Deletes a character (backspace).
Inserts a pause symbol (–).
Inserts a space.

20 Faxing a Document or Photo
3. Press , then use the numeric keypad to enter
the fax number (up to 64 digits). Then press OK.
Note:
To redial the last fax number you used, press Redial.
4. Select Color or B&W.
Note:
If the recipient’s fax machine prints only in black and white, your fax is
automatically sent in black and white even if you select Color.
5. Press OK, if desired, to see a summary of your fax transmission settings.
6. Press xStart to begin scanning and faxing your document. (To cancel, press
yCancel.)
If you are scanning with the Automatic Document Feeder (see page 7), your
document is automatically scanned and faxed.
If you placed your document on the scanner
glass, you see this screen after the first page is
scanned. If you need to fax additional pages,
place your original on the scanner glass. Press
Yes, then press OK to continue. If you don’t
need to fax another page, press No.
Note:
If the fax number is busy, you see a redialing message and the product redials after
one minute. To redial immediately, press Redial.
Receiving Faxes
Before receiving faxes, make sure you load plain paper and select the Paper Size
setting that matches the size of paper you’ve loaded (press Home and select
Setup, Fax Settings, and Scan & Print Setup). If the incoming fax pages are
larger than the paper size you loaded, the fax size is reduced to fit or printed on
multiple pages, depending on the Auto Reduction setting you select.
If you run out of paper during printing, you see the error message Paper out.
Load more paper and press the xStart button to continue.
To receive faxes automatically, make sure you see a green light next to (Auto
Answer)on the screen. The light stays on when Auto Answer mode is enabled. To
change the answer mode, press (Auto Answer).