Epson AL-M320DN User manual

User’s Guide
NPD5658-00 EN

Contents
Introduction
WheretoFindInformation...................5
Warning,Caution,ImportantandNote..........5
PrerequisitesofDescriptioninThisManual.......5
AbbreviationsofOperatingSystems............5
NoteForThisPublication....................6
Important Instructions
ImportantSafetyInstructions.................7
Settinguptheprinter.....................7
Findingtheplacefortheprinter.............8
Usingtheprinter........................8
Handling the consumable products and
maintenanceparts........................9
SafetyInformation........................10
Lasersafetylabels.......................10
Internallaserradiation...................10
Ozonesafety...........................10
RestrictionsonMakingCopies...............10
Making copies of the following items is
prohibitedbylaw.......................11
Exercise caution when making copies of the
followingitems.........................11
Responsibleuseofcopyrightedmaterials......11
Getting to Know Your Printer
PrinterParts.............................12
Frontandrightsideview..................12
Insidetheprinter.......................12
Rearview.............................12
Control Panel for AL-M320DN/AL-M310DN
....................................14
Control Panel for AL-M220DN.............15
UsingtheControlPanel....................17
Whentomakecontrolpanelsettings.........17
How to access the control panel menus (AL-
M320DN/AL-M310DN)..................17
How to access the control panel menus (AL-
M220DN).............................17
Language.............................19
SystemInformation.....................19
Quick Print JobMenu (AL-M320DN/AL-
M310DNonly).........................20
ConfidentialJobMenu (AL-M320DN/AL-
M310DN only).........................20
Common Settings. . . . ...................21
PrinterSettings.........................28
AdminSettings.........................38
Bookmark Menu (For AL-M320DN/AL-
M310DN).............................39
Loading Paper
AvailablePaperandCapacities...............40
Availablepapertypesandweights...........42
LoadingPaper............................44
Papercassette..........................44
MPtray..............................45
PaperOutputSettings......................46
Orientationtoejectpaper.................46
SelectingandUsingPrintMedia..............46
Envelopes.............................46
Otherpaper...........................47
Custompapersize.......................47
Printing Tasks
BasicsofPrinting.........................49
SettingtheMainScreen...................50
SettingtheMoreOptionsScreen............51
SettingtheMaintenanceScreen.............53
SettingAdvancedFeatures...................54
Printing multiple print jobs at one time. . . . . . . 54
Printingabooklet.......................54
Printing data for a single page across multiple
sheets(posterprinting)...................55
Using the Reserve Job function (AL-M320DN/
AL-M310DN). . . . . . . . ..................57
Printingwithanoverlay..................58
Improvingtheclarityofcolordocuments......59
MakingPrinterSettings(AL-M220DNonly).....59
UsingSleepModetoSaveEnergy.............59
Entering the sleep mode manually (For AL-
M320DN/AL-M310DN). . . . . . . . . . . . . . . . . . 60
Enteringthesleepmodeautomatically........60
Changing the Printer Driver’s Default Settings
(forAdministrators).......................61
Changingthedefaultsettings...............61
Lockingthedefaultsettings................61
UsingEPSONStatusMonitor................61
AL-M320DN/AL-M310DN/AL-M220DN User's Guide
Contents
2

AccessingEPSONStatusMonitor...........61
NoticeSettings.........................62
TrayIconSettings.......................62
CancellingaPrintJob......................62
Fromtheprinter........................62
Fromthecomputer......................63
Uninstalling and Installing Software
UninstallingSoftware......................64
InstallingSoftware........................64
Installing the PostScript printer driver with
Windows.............................65
Installing the PostScript printer driver with
MacOS..............................66
Installing the PCL printer driver (For
Windowsonly).........................67
Maintaining the Printer
Replacing Consumable Products/Maintenance
Parts...................................68
Precautionsduringreplacement.............68
ReplacementMessages/Lights..............68
CleaningthePrinter.......................70
Cleaningtheinnerroller..................70
Troubleshooting
Status and Error Messages on the Control Panel
(for AL-M320DN/AL-M310DN). . . . . . . . . . . . . . 72
Status and Error Lights (for AL-M220DN). ......78
PrintingaStatusSheet......................84
Printing from the control panel (For AL-
M320DN/310DN).......................84
Printing from the control panel (For AL-
M220DN).............................84
ClearingJammedPaper.....................84
F(CoverF)............................85
E(CoverE)............................87
C1DM(Cassette1/DMknob)..............88
MP(MPtray)..........................88
C1-C3(Cassette1-3)...................89
PaperDoesNotFeedProperly................90
PowerandControlPanelProblems............90
Thereadylightdoesnotturnon............90
Theprinterturnsoffautomatically..........91
ThePrinterdoesnotturnoff...............91
ThePrinterDoesNotPrint..................92
Readylightisoff........................92
Thereadylightison.....................92
PrintoutProblems.........................93
Printqualityispoor.....................93
Theprintoutisnotwhatyouexpected........94
PrintinginthePS3ModeProblems............95
The printer does not print correctly in the
PostScriptmode........................96
Theprinterdoesnotprint.................96
The printer or its driver does not appear in
utilities in the printer configuration (Mac OS
only)................................96
The font on the printout is different from that
onthescreen..........................96
The edges of texts and/or images are not
smooth. . . ............................97
The printer does not print normally via the
USBinterface..........................97
The printer does not print normally via the
networkinterface.......................97
Anundefinederroroccurs(MacOSonly).....97
OtherProblems..........................98
Theoptionalproductisnotavailable.........98
CorrectingUSBproblems.................98
Cannotaccessthesharedprinter............99
TransportingthePrinter................... 100
Forshortdistances..................... 100
Forlongdistances...................... 100
Installing Options (AL-M320DN/AL-M310DN)
..................................... 101
Optionalpapercassetteunit...............101
Appendix
TechnicalSpecifications....................103
General..............................103
Electrical.............................105
Supportedoperatingsystems.............. 105
Support Mode Settings using the control panel
................................... 105
ConsumableProductsandOptions........... 109
Consumableproducts................... 109
Options............................. 109
Copyrights,Trademarks,andLicenses......... 110
SOFTWARELICENSE.................. 110
StandardandApprovals................... 110
Where To Get Help
ContactingEpsonSupport..................111
BeforeContactingEpson.................111
AL-M320DN/AL-M310DN/AL-M220DN User's Guide
Contents
3

HelpforUsersinEurope.................111
HelpforUsersinTaiwan.................111
HelpforUsersinSingapore...............112
HelpforUsersinThailand................112
HelpforUsersinVietnam................113
HelpforUsersinIndonesia...............113
HelpforUsersinHongKong..............115
HelpforUsersinMalaysia................115
HelpforUsersinthePhilippines........... 116
AL-M320DN/AL-M310DN/AL-M220DN User's Guide
Contents
4

Introduction
Where to Find
Information
❏Setup Guide
Provides you with information on assembling the
printer and installing the printer software.
❏Password Setup Sheet (for AL-M320DN/
AL-M310DN)
Provides you with information on how to set a
password for the printer. When using it as a
network printer, an administrator password must
be set for the printer.
❏IP Address and Password Setup Sheet (for
AL-M220DN)
Provides you with information on how to set an IP
Address and password. When using it as a network
printer, an administrator password must be set for
the printer. This sheet provides you with
information on how to set a password for the
printer.
❏User’s Guide (this manual)
Provides you with detailed information on the
printer’s functions, optional products,
maintenance, troubleshooting, and technical
specifications.
❏Network Guide
Provides network administrators with information
on both the printer driver and network settings.
❏Font Guide
Provides you with information on fonts used on the
printer. There are two font guides for the printer.
Confirm the printer’s internal fonts by printing the
font list from System Report, and see the
appropriate font guide.
❏Online Help for printer software
Click Help for detailed information and
instructions on the printer software that controls
your printer. Online help is automatically installed
when you install the printer software.
Warning, Caution,
Important and Note
!
Warning
must be followed carefully to avoid serious bodily
injury.
!
Caution
must be observed to avoid bodily injury.
c
Important
must be observed to avoid damage to your
equipment.
Note
contains important information and useful tips on the
operation of your printer.
Prerequisites of
Description in This
Manual
The following illustrations and screenshots are used in
this guide unless otherwise indicated.
❏AL-M320DN
❏Windows 7
The PostScript used on this printer is compatible with
PostScript Level 3.
Abbreviations of
Operating Systems
In this manual, the following abbreviations are used.
Windows 10 Microsoft
®
Windows
®
10 Operating
System
AL-M320DN/AL-M310DN/AL-M220DN User's Guide
Introduction
5

Windows 8.1 Microsoft
®
Windows
®
8.1 Operating
System
Windows 8 Microsoft
®
Windows
®
8 Operating
System
Windows 7 Microsoft
®
Windows
®
7 Operating
System
Windows
Vista
Microsoft
®
Windows Vista
®
Operating
System
Windows XP Microsoft
®
Windows
®
XP Operating
System
Windows
Server 2016
Microsoft
®
WIndows Server
®
2016
Operating System
Windows
Server 2012
R2
Microsoft
®
Windows Server
®
2012 R2
Operating System
Windows
Server 2012
Microsoft
®
Windows Server
®
2012
Operating System
Windows
Server 2008
R2
Microsoft
®
Windows Server
®
2008 R2
Operating System
Server 2008 Microsoft
®
Windows Server
®
2008
Operating System
Server 2003 Microsoft
®
Windows Server
®
2003
Operating System
Windows Generic name of operating systems
above
Mac OS X
v10.12.x
macOS Sierra
Mac OS X
v10.11.x
OS X El Capitan
Mac OS X
v10.10.x
OS X Yosemite
Mac OS X
v10.9.x
OS X Mavericks
Mac OS X
v10.8.x
OS X Mountain Lion
Mac OS X
v10.7.x
OS X Lion
Mac OS X
v10.6.8
OS X Snow Leopard
Mac OS Generic name of operating systems
above
Note For This Publication
No part of this publication may be reproduced, stored in
a retrieval system, or transmitted in any form or by any
means, mechanical, photocopying, recording, or
otherwise, without the prior written permission of Seiko
Epson Corporation. No patent liability is assumed with
respect to the use of the information contained herein.
Neither is any liability assumed for damages resulting
from the use of the information contained herein.
Neither Seiko Epson Corporation nor its affiliates shall
be liable to the purchaser of this product or third parties
for damages, losses, costs, or expenses incurred by
purchaser or third parties as a result of: accident, misuse,
or abuse of this product or unauthorized modifications,
repairs, or alterations to this product, or (excluding the
U.S.) failure to strictly comply with Seiko Epson
Corporation’s operating and maintenance instructions.
Seiko Epson Corporation and its affiliates shall not be
liable against any damages or problems arising from the
use of any options or any consumable products other
than those designated as Original Epson Products or
Epson Approved Products by Seiko Epson Corporation.
AL-M320DN/AL-M310DN/AL-M220DN User's Guide
Introduction
6

Important Instructions
Important Safety
Instructions
Setting up the printer
❏Be sure to lift the printer by the correct positions as
shown below.
❏When moving the printer, always keep it
horizontal.
❏If you are unable to insert the AC plug into the
electrical outlet, contact an electrician.
❏Do not connect to an uninterruptible powersource.
If you connect to one, it may cause malfunctions or
damage.
❏Be sure the AC power cord meets the relevant local
safety standards. Use only the power cord that
comes with this product. Use of another cord may
result in fire or electric shock. This product’s power
cord is for use with this product only. Use with
other equipment may result in fire or electric shock.
❏If damage occurs to the plug, replace the cord set or
consult a qualified electrician. If there are fuses in
the plug, make sure you replace them with fuses of
the correct size and rating.
❏Use a grounded outlet that matches the printer’s
power plug. Do not use an adapter plug.
❏Avoid using an electrical outlet that is controlled by
wall switches or automatic timers. Accidental
disruption of power can erase valuable information
in your computer’s and printer’s memory.
❏Make sure that there is no dust on the socket.
❏Be sure to insert the plug completely into the
electrical outlet.
❏Do not handle the plug with wet hands.
❏Unplug this printer from the wall outlet and refer
servicing to a qualified service representative under
the following conditions:
A. When the power cord or plug is damaged or
frayed.
B. If liquid has been spilled into it.
C. If it has been exposed to rain or water.
D. If it does not operate normally when the
operating instructions are followed. Adjust
only those controls that are covered by the
operating instructions since improper
adjustment of other controls may result in
damage and will often require extensive
work by a qualified technician to restore the
product to normal operation.
E. If it has been dropped or the cabinet has
been damaged.
F. If it exhibits a distinct change in
performance, indicating a need for service.
❏Avoid sharing outlets with other appliances.
❏Connect all equipment to properly grounded
power outlets. Avoid using outlets on the same
circuit as photocopiers or air control systems that
regularly switch on and off.
❏Connect your printer to an electrical outlet that
meets the power requirements of this printer. Your
printer’s power requirements are indicated on a
label attached to the printer. If you are not sure of
the power supply specifications in your area,
contact your local power company or consult your
dealer.
❏If you use an extension cord, make sure that the
total of the ampere ratings on the products plugged
into the extension cord does not exceed the
extension cord ampere rating.
AL-M320DN/AL-M310DN/AL-M220DN User's Guide
Important Instructions
7

❏When connecting this product to a computer or
other device with a cable, ensure the correct
orientation of the connectors. Each connector has
only one correct orientation. Inserting a connector
in the wrong orientation may damage both devices
connected by the cable.
❏Use only optional products, such as the paper
cassette units and the printer stand, produced
specifically for this product. Using options
produced for other products may cause the product
to fall over and injure someone.
Finding the place for the printer
When relocating the printer, always choose a location
that has adequate space for easy operation and
maintenance. Use the following illustration as a guide
for the amount of space required around the printer to
ensure smooth operation.
Note:
Figures are rounded off to the nearest whole number.
a 20 cm d 50 cm
b 30 cm e 30 cm
c 30 cm
In addition to space considerations, always heed the
following precautions when finding a place to locate the
printer:
❏Place the printer near an electrical outlet where you
can easily plug in and unplug the power cord.
❏Do not put your printer where the cord will be
stepped on.
❏Do not use printer in a damp environment.
❏Avoid locations that are subject to direct sunlight,
excessive heat, moisture, oil vapor, or dust.
❏Avoid locations that are subject to the air coming
directly from an air conditioner.
❏Do not place the printer on an unstable surface.
❏Slots and openings in the cabinet and the back or
bottom are provided for ventilation. Do not block
or cover them. Do not put the printer on a bed, sofa,
rug, or other similar surface or in a built-in
installation unless proper ventilation is provided.
❏Keep the entire computer and printer system away
from potential sources of interference, such as
loudspeakers or the base units of cordless
telephones.
❏Leave adequate room around the printer to allow
for sufficient ventilation.
Using the printer
❏Some of the symbols used on your printer are to
ensure safety and proper use of the printer. Visit the
following web site to learn the meaning of the
symbols:
http://support.epson.net/symbols/
❏Be careful not to touch the fuser, which is marked
with a caution label, or the surrounding areas. If the
printer has been in use, the fuser and the
surrounding areas may be very hot. If you must
touch one of these areas, wait 40 minutes to allow
the heat to subside before doing so.
* caution label
AL-M320DN/AL-M310DN/AL-M220DN User's Guide
Important Instructions
8

❏Do not insert your hand deep into the fuser unit as
some components are sharp and may cause injury.
❏Never push objects of any kind through cabinet
slots as they may touch dangerous voltage points or
short out parts that could result in a risk of fire or
electric shock.
❏Do not sit or lean on the printer. Do not put heavy
objects on the printer.
❏Do not use any kind of combustible gases in or
around the printer.
❏Never force the printer’s components into place.
Although the printer is designed to be sturdy, rough
handling can damage it.
❏Do not leave jammed paper inside the printer. This
can cause the printer to overheat.
❏Never spill liquid of any kind on the printer.
❏Adjust only those controls that are covered by the
operating instructions. Improper adjustment of
other controls may result in damage and may
require repair by a qualified service representative.
❏Do not turn off the printer:
-After turning on the printer, wait until Ready
appears on the LCD panel (AL-M320DN/
AL-M310DN), or the Ready light turns on
(AL-M220DN).
-While the Data light is on or flashing.
-While printing.
❏Avoid touching the components inside the printer
unless instructed to do so in this guide.
❏Follow all warnings and instructions marked on the
printer.
❏Except as specifically explained in the printer’s
documentation, do not attempt to service this
product yourself.
❏Periodically disconnect the plug from the electrical
outlet and clean the blades.
❏Do not disconnect the plug while the printer is on.
❏If the printer will not be used for a long time,
disconnect the plug from the electrical outlet.
❏Unplug this printer from the wall outlet before
cleaning.
❏Use a well-wrung cloth for cleaning and do not use
liquid or aerosol cleaners.
Handling the consumable
products and maintenance parts
❏Do not burn used consumable products and
maintenance parts because they might explode and
injure someone. Dispose of them according to local
regulations.
❏Be sure to keep consumable products and
maintenance parts out of the reach of children.
❏When handling a toner cartridge, always place it on
a clean, smooth surface.
❏Do not attempt to modify or take it apart
consumable products and maintenance parts.
❏Do not touch the toner. Always keep toner away
from your eyes. If toner gets on your skin or clothes,
wash it off with soap and water immediately.
❏If toner is spilled, use a broom and dustpan or a
damp cloth with soap and water to clean it up.
Because the fine particles can cause a fire or
explosion if they come into contact with a spark, do
not use a vacuum cleaner.
❏Wait at least one hour before using a toner cartridge
or photoconductor after moving it from a cool to a
warm environment to prevent damage from
condensation.
❏To get the best print quality, do not store the toner
cartridge in an area subject to direct sunlight, dust,
salty air, or corrosive gases (such as ammonia).
Avoid locations subject to extreme or rapid changes
in temperature or humidity.
❏When removing the photoconductor unit, do not
expose it to sunlight at all and avoid exposing it to
room light for more than three minutes. The
photoconductor unit contains a light-sensitive
drum. Exposure to light can damage the drum,
causing dark or light areas to appear on the printed
page and reducing the service life of the drum. If you
need to keep the photoconductor unit out of the
printer for long periods, cover it with an opaque
cloth.
AL-M320DN/AL-M310DN/AL-M220DN User's Guide
Important Instructions
9

❏Be careful not to scratch the surface of the drum.
When you remove the photoconductor unit from
the printer, always place it on a clean, smooth
surface. Avoid touching the drum, since oil from
your skin can permanently damage its surface and
affect print quality.
❏Do not touch the transfer roller to avoid damaging
it.
❏Do not let the paper’s edge slide across your skin
because the edge of the paper may cut you.
Safety Information
Laser safety labels
!
Warning:
The performance of procedures and adjustments
other than those specified in the printer’s
documentation may result in hazardous radiation
exposure. Your printer is a Class 1 laser product as
defined in the IEC60825 specifications. The label
similar to the one shown below is attached to the
back of the printer in countries where required.
Internal laser radiation
There is a Class III b Laser Diode Assembly that has an
invisible laser beam inside the printer head unit. The
printer head unit is NOT A SERVICE ITEM, therefore,
the printer head unit should not be opened under any
circumstances. An additional laser warning label is
affixed to the inside of the printer.
Ozone safety
Ozone emission
Ozone gas is generated by laser printers as a by-product
of the printing process. Ozone is produced only when
the printer is printing.
Ozone exposure limit
The Epson laser printer generates less than 1.5 mg/h of
continuous printing.
Minimize the risk
To minimize the risk of exposure to ozone, you should
avoid the following conditions:
❏Use of multiple laser printers in a confined area
❏Operation in conditions of extremely low humidity
❏Poor room ventilation
❏Long, continuous printing together with any of the
above
Printer location
The printer should be located so that the exhaust gases
and heat generated are:
❏Not blown directly into the user’s face
❏Vented directly out of the building whenever
possible
Restrictions on Making
Copies
Observe the following restrictions in order to ensure the
responsible and legal use of this printer.
AL-M320DN/AL-M310DN/AL-M220DN User's Guide
Important Instructions
10

Making copies of the following
items is prohibited by law
❏Bank bills, coins, government-issued marketable
securities, government bond securities, and
municipal securities
❏Unused postage stamps, pre-stamped postcards,
and other official postal items bearing valid postage
❏Government-issued revenue stamps, and securities
issued according to legal procedure
Exercise caution when making
copies of the following items
❏Private marketable securities (stock certificates,
negotiable notes, checks, etc.), monthly passes,
concession tickets, etc.
❏Passports, driver’s licenses, warrants of fitness, road
passes, food stamps, tickets, etc.
Responsible use of copyrighted
materials
The printer may be used mistakenly or improperly to
illegally copy copyrighted materials. You must act
responsibly when copying copyrighted materials; by
acquiring the permission of the copyright holder or
acting on the advice of a knowledgeable attorney.
AL-M320DN/AL-M310DN/AL-M220DN User's Guide
Important Instructions
11

Getting to Know Your
Printer
Printer Parts
Front and right side view
AL-M320DN/AL-M310DN
AL-M220DN
1. cover F2
2. cover F1
3. MP tray
4. security slot
5. window for knowing the remaining amount of
paper
6. cassette 2/3 (optional paper cassette)
7. cassette 1 (standard paper cassette)
8. power switch
9. ventilation window
10. button to open covers F1 and F2
11. paper support
Inside the paper cassette
1. paper guide (side guide)
2. paper guide (back guide)
Inside the printer
1. lever to remove maintenance unit A
2. toner cartridge
3. maintenance unit A
4. lock release button for toner cartridge
5. maintenance unit B
Rear view
AL-M320DN/AL-M310DN/AL-M220DN User's Guide
Getting to Know Your Printer
12

1. cover E
2. AC inlet
3. Ethernet interface connector
LED1: data light
LED2: status light
For the information that the lights indicate, see the
table below.
4. USB interface connector
LED Status
a: LED1 b: LED2 Network Status
Yellow Green Ready (1000BASE-T)
Yellow
(Flashing)
Green Receiving packets
(1000BASE-T)
Yellow Orange Ready (100BASE-TX)
Yellow
(Flashing)
Orange Receiving packets
(100BASE-TX)
Yellow Off Ready (10BASE-Te)
Yellow
(Flashing)
Off Receiving packets
(10BASE-Te)
Off Green Deep sleep mode
*
(1000BASE-T)
Off Off Deep sleep mode
*
(100BASE-TX/10BASE-Te)
Power off mode
*
* See “Energy Saver Menu” on page 25 for details.
AL-M320DN/AL-M310DN/AL-M220DN User's Guide
Getting to Know Your Printer
13

Control Panel for AL-M320DN/AL-M310DN
1. uUp button Press to scroll the items on the control panel menus.
2. lLeft button Press to go back to the previous menu, or press to show the help if lPress for
help is displayed.
3. OK button Press to set the menu, item or setting.
Whentheerror lightisflashing, pressingthis buttonclears theerrorand switches the
printer to ready status.
4. dDown button Press to scroll the items on the control panel menus.
5. Pause/Release button Press once to pause. Press again to recover from pause. While paused, the following
operations are available on the control panel.
❏Canceling the current print job or stored print jobs.
See “Cancelling a Print Job” on page 62.
❏Interrupting print jobs to print a stored print job.
❏Ejecting a paper (Form Feed) by holding down the OK button for more than 2
seconds.
6. rRight button Press to go to the next menu, item or setting.
7. Wakeup/Sleep button Press to switch the status between available for printing and saving power.
This button lights up when the printer is in the sleep mode (the deep sleep mode).
This button blinks when the printer enters the power off mode, which saves power
because almost all functions are not available.
For more details about the power off mode, see “Energy Saver Menu” on
page 25.
8. LCD panel Displays printer status messages and control panel menu settings.
9. Ready light On when the printer is ready, indicating that the printer is ready to receive and print
data.
Off when the printer is not ready, or in the sleep mode.
10. Error light (Orange) On or flashes when an error has occurred.
Pressing the OK button or Auto Cont setting in the Setup Menu clears the errors
that are flashing.
AL-M320DN/AL-M310DN/AL-M220DN User's Guide
Getting to Know Your Printer
14

11. Data light On when print data is stored in the print buffer (the section of printer memory
reserved for receiving data) but not yet printed.
Flashes when the printer is processing data.
Off when no data remains in the print buffer.
Control Panel for AL-M220DN
1. Information button Prints status sheets when the Error light is off and no warning is indicated. Prints a
status sheet when pressed once. Pressing this button for more than two seconds
prints a network status sheet. Clears the warning when a warning is indicated.
2. Job Cancel button Press once to cancel the current print job. Press and hold for more than two seconds
to delete all jobs from the printer memory.
3. OK button Whentheerror lightisflashing, pressingthis buttonclears theerrorand switches the
printer to ready status.
4. Cover & Maintenance light Lit when the printer’s cover is open, or when an error related to consumable
products or maintenance parts other than toner occurred. Flashes when a warning
related to these occurred.
5. Toner light On when the printer’s toner cartridge has run out of toner. Flashes to indicate that
toner is running low. If this light is flashing, have a new toner cartridge ready.
6. Paper light Turns on or flashes, and when in combination with the Error light, usually indicates a
paper-related problem.
On usually indicates a paper jam, while flashing usually indicates a paper-related
error or warning, such as when the paper source is empty.
7. Ready light On when the printer is ready, indicating that the printer is ready to receive and print
data.
Off when the printer is not ready. This light also comes on in combination with other
lights to indicate error situations.
8. Error light (Orange) On or flashes when an error has occurred.
9. Data light On when print data is stored in the print buffer (the section of printer memory
reserved for receiving data) but not yet printed. Flashes when the printer is
processing data. Off when no data remains in the print buffer.
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Note:
❏When the printer is in sleep or deep sleep mode, all lights are off. When in sleep or deep sleep mode, pressing any
button returns the printer to the ready state.
❏For details about LED light statuses, see “Status and Error Lights (for AL-M220DN)” on page 78.
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Using the Control Panel
When to make control panel
settings
In general, printer driver settings override settings made
using the control panel.
You should make the following settings by using the
control panel because these settings cannot be made in
the printer driver.
❏Settings to select emulation modes and IES
(Intelligent Emulation Switching) mode
❏Settings to specify a channel and configure the
interface
❏Settings to specify the size of the memory buffer
used to receive data
For AL-M220DN, which does not have an LCD panel,
you can do the control panel settings using EpsonNet
Config. See “How to access the control panel menus
(AL-M220DN)” on page 17.
How to access the control panel
menus (AL-M320DN/
AL-M310DN)
Note:
Some menus and items appear only when a
corresponding optional device is installed or an
appropriate setting has been done.
A
Press the rRight button to access the control
panel menus.
B
Use the uUp and dDown buttons to scroll
through the menus.
C
Press the rRight button to view the items in a
menu. Depending on the menu, the LCD panel
displays an item and the current setting
separated ( YYYY=ZZZZ), or only an item (
YYYY).
D
Use the uUp and dDown buttons to scroll
through the items, or press the lLeft button to
return to the previous level.
E
Press the rRight button to carry out the
operation indicated by an item, such as printing a
configuration status sheet or resetting the
printer, or to view the settings available for an
item, such as paper sizes or emulation modes.
Use the uUp and dDown buttons to scroll
through available settings, then press the rRight
button to select a setting and return to the
previous level. Press the lLeft button to return
to the previous level without changing the
setting.
Note:
❏You need to turn the printer off and then on
to activate the settings you changed in the
Network Menu, USB Menu or RAM Disk in
the Setup Menu.
❏The OK button can be used instead of the
rRight button in step 3 or 5.
F
Press the lLeft button once or more times to exit
the control panel menus.
How to access the control panel
menus (AL-M220DN)
Although there are no panels that can display menus,
you can do settings that correspond to the operation
panel menus from a computer that is connected to the
printer. You can do the settings using the following
procedure.
From EpsonNet Config (web version)
You can do settings when the printer is connected to the
network.
The method to open the settings screen is shown below.
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A
Connect the printer to the same network as your
computer.
Note:
See the following manuals for how to connect the
printer to the network.
❏Setup Guide
❏IP Address and Password Setup Sheet
B
Enter the printer’s IP address into the address bar
of your web browser.
From the printer driver
You can set the following items that you think you will
use often as printer settings, whether the printer is
connected via USB or a network.
- MP Tray Size / MP Tray Type
- Cassette1 Size / Cassette1 Type
- Density
- Emphasize Thin Lines
- Paper Source
- Wide A4
- MP Tray Priority
- Page Protect
- Auto Eject Page
- I/F Time Out
- Size Ignore
- Time Setting
- Auto Cont
- Time to Sleep
- Language (Status Sheet)
Note:
For references for the corresponding control panel
menus, see the following sections.
❏“Tray Menu” on page 28
❏“Printing Menu” on page 29
❏“Setup Menu” on page 21
❏“Energy Saver Menu” on page 25
To open the screen to do settings, follow the steps below:
A
Access the printer driver’s properties from Start
-Devices and Printers.
B
Click the Optional Settings tab, and then click
the Printer Settings button.
Note:
A warning appears if the time is not set after purchasing
the printer. Use Printer Settings to set the time.
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Language
Item Explanation
Language Specifies the language displayed on the LCD panel (AL-M320DN/AL-M310DN only) and
that printed on the status sheet.
Settings (default in bold):
English, Français, Deutsch, Italiano, ESPAÑOL, SVENSKA, Dansk, Nederlands, SUOMI,
Português, Norsk, CATALÀ, , Türkçe, Polski, Ceština, Magyar, , ,
,
System Information
System Information
Note:
To use EpsonNet Config with a web browser to confirm settings, access Information > System > System
Information.
Item Explanation
Main Version Displays the version of the firmware installed on each printer.
IPL Version
MCU Version
Serial No Displays the serial number of each printer.
Memory Displays the amount of memory of each printer.
MAC Address Displays the MAC address of each printer.
System Report
Note:
To use EpsonNet Config with a web browser to print a report, access Information > Confirmation.
Item Explanation
Print Configuration Status
Sheet
Prints a sheet showing the current printer settings and installed options. This sheet can be
useful to confirm whether option have been installed correctly.
Print Supplies Status Sheet Prints a sheet showing information about consumables.
Print Usage History Sheet Prints a sheet showing the history of the printer’s usage.
Reserve Job List (AL-M320DN/
AL-M310DN only)
Prints a list of reserved print jobs stored on the printer’s memory.
This item is available only when the jobs are stored by using the Quick Print Job
feature.
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Item Explanation
Network Status Sheet Prints a sheet showing the working status of the network.
This item is available only when the Network I/F setting in Network Menu is set to On.
PS3 Font List Prints a sample of the fonts available for your selected printer emulation.
PCL Font Sample
ESCP2 Font Sample
FX Font Sample
I239X Font Sample
Machine Status
Note:
To use EpsonNet Config with a web browser to do settings, access Information > System > Machine status.
Item Explanation
Toner The number of asterisks (*) between “E” and “F” indicates the remaining service lives of
replacement parts. If a non-genuine replacement part is used, “?” is displayed instead of
the indicator.
Fuser Unit Life (AL-M320DN
only)
Maintenance Unit A Life
(AL-M320DN/AL-M310DN
only)
Maintenance Unit B Life
(AL-M320DN/AL-M310DN
only)
Total Pages Displays the total number of pages printed by the printer.
Quick Print JobMenu (AL-M320DN/AL-M310DN only)
This menu allows you to print or delete print jobs that were stored in the printer’s memory using the Quick Print Job
feature (Re-Print Job, Verify Job) of the printer driver’s Reserve Job function. For instructions on using this menu,
see“Using the Reserve Job function (AL-M320DN/AL-M310DN)” on page 57.
ConfidentialJobMenu (AL-M320DN/AL-M310DN only)
This menu allows you to print or delete print jobs stored in the printer’s memory using the Confidential Job feature of
the printer driver’s Reserve Job function. You need to enter the correct password to access this data. For instructions
on using this menu, see “Using the Reserve Job function (AL-M320DN/AL-M310DN)” on page 57.
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