Epson Artisan 810 Series User manual

Epson Artisan 810/
Epson Stylus Photo PX810FW/TX810FW/
Epson Artisan 835/
Epson Stylus Photo PX820FWD/TX820FWD/
Epson Artisan 837/
Epson Stylus Photo PX830FWD
Epson Artisan 710/
Epson Stylus Photo PX710W/TX710W/
Epson Artisan 725/
Epson Stylus Photo PX720WD/TX720WD
Epson Artisan 730/
Epson Stylus Photo PX730WD/TX730WD
Color Inkjet Printer
SEMF09-006
SERVICE MANUAL
Confidential

Confidential
Notice:
All rights reserved. No part of this manual may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION.
The contents of this manual are subject to change without notice.
All effort have been made to ensure the accuracy of the contents of this manual. However, should any errors be detected, SEIKO EPSON would greatly appreciate being
informed of them.
The above not withstanding SEIKO EPSON CORPORATION can assume no responsibility for any errors in this manual or the consequences thereof.
EPSON is a registered trademark of SEIKO EPSON CORPORATION.
General Notice: Other product names used herein are for identification purpose only and may be trademarks or registered trademarks of their
respective owners. EPSON disclaims any and all rights in those marks.
Copyright © 2011 SEIKO EPSON CORPORATION.
I&I CS Quality Assurance Department

Confidential
PRECAUTIONS
Precautionary notations throughout the text are categorized relative to 1) Personal injury and 2) damage to equipment.
DANGER Signals a precaution which, if ignored, could result in serious or fatal personal injury. Great caution should be exercised in performing procedures preceded by
DANGER Headings.
WARNING Signals a precaution which, if ignored, could result in damage to equipment.
The precautionary measures itemized below should always be observed when performing repair/maintenance procedures.
DANGER
1. ALWAYS DISCONNECT THE PRODUCT FROM THE POWER SOURCE AND PERIPHERAL DEVICES PERFORMING ANY MAINTENANCE OR REPAIR
PROCEDURES.
2. NO WORK SHOULD BE PERFORMED ON THE UNIT BY PERSONS UNFAMILIAR WITH BASIC SAFETY MEASURES AS DICTATED FOR ALL ELECTRONICS
TECHNICIANS IN THEIR LINE OF WORK.
3. WHEN PERFORMING TESTING AS DICTATED WITHIN THIS MANUAL, DO NOT CONNECT THE UNIT TO A POWER SOURCE UNTIL INSTRUCTED TO DO
SO. WHEN THE POWER SUPPLY CABLE MUST BE CONNECTED, USE EXTREME CAUTION IN WORKING ON POWER SUPPLY AND OTHER ELECTRONIC
COMPONENTS.
4. WHEN DISASSEMBLING OR ASSEMBLING A PRODUCT, MAKE SURE TO WEAR GLOVES TO AVOID INJURIER FROM METAL PARTS WITH SHARP EDGES.
WARNING
1. REPAIRS ON EPSON PRODUCT SHOULD BE PERFORMED ONLY BY AN EPSON CERTIFIED REPAIR TECHNICIAN.
2. MAKE CERTAIN THAT THE SOURCE VOLTAGES IS THE SAME AS THE RATED VOLTAGE, LISTED ON THE SERIAL NUMBER/RATING PLATE. IF THE
EPSON PRODUCT HAS A PRIMARY AC RATING DIFFERENT FROM AVAILABLE POWER SOURCE, DO NOT CONNECT IT TO THE POWER SOURCE.
3. ALWAYS VERIFY THAT THE EPSON PRODUCT HAS BEEN DISCONNECTED FROM THE POWER SOURCE BEFORE REMOVING OR REPLACING PRINTED
CIRCUIT BOARDS AND/OR INDIVIDUAL CHIPS.
4. IN ORDER TO PROTECT SENSITIVE MICROPROCESSORS AND CIRCUITRY, USE STATIC DISCHARGE EQUIPMENT, SUCH AS ANTI-STATIC WRIST
STRAPS, WHEN ACCESSING INTERNAL COMPONENTS.
5. REPLACE MALFUNCTIONING COMPONENTS ONLY WITH THOSE COMPONENTS BY THE MANUFACTURE; INTRODUCTION OF SECOND-SOURCE ICs OR
OTHER NON-APPROVED COMPONENTS MAY DAMAGE THE PRODUCT AND VOID ANY APPLICABLE EPSON WARRANTY.
6. WHEN USING COMPRESSED AIR PRODUCTS; SUCH AS AIR DUSTER, FOR CLEANING DURING REPAIR AND MAINTENANCE, THE USE OF SUCH
PRODUCTS CONTAINING FLAMMABLE GAS IS PROHIBITED.

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About This Manual
This manual describes basic functions, theory of electrical and mechanical operations, maintenance and repair procedures of the printer. The instructions and procedures included
herein are intended for the experienced repair technicians, and attention should be given to the precautions on the preceding page.
Manual Configuration
This manual consists of six chapters and Appendix.
CHAPTER 1.PRODUCT DESCRIPTIONS
Provides a general overview and specifications of the product.
CHAPTER 2.OPERATING PRINCIPLES
Describes the theory of electrical and mechanical operations of the
product.
CHAPTER 3.TROUBLESHOOTING
Describes the step-by-step procedures for the troubleshooting.
CHAPTER 4.DISASSEMBLY / ASSEMBLY
Describes the step-by-step procedures for disassembling and assembling
the product.
CHAPTER 5.ADJUSTMENT
Provides Epson-approved methods for adjustment.
CHAPTER 6.MAINTENANCE
Provides preventive maintenance procedures and the lists of Epson-
approved lubricants and adhesives required for servicing the product.
CHAPTER 7.Provides the following additional information for reference:
• Exploded Diagram
• Parts List
CHAPTER 8.Artisan 835/725/PX820FWD/TX820FWD/PX720WD/TX720WD
Provides particular information on the following models:
• Epson Artisan 835/Epson Stylus Photo PX820FWD/TX820FWD
• Epson Artisan 725/Epson Stylus Photo PX720WD/TX720WD
CHAPTER 9.Artisan 837/730/PX830FWD/PX730WD/TX730WD
Provides particular information on the following models:
• Epson Artisan 837/Epson Stylus Photo PX830FWD
• Epson Artisan 730/Epson Stylus Photo PX730WD/TX730WD
Symbols Used in this Manual
Various symbols are used throughout this manual either to provide additional
information on a specific topic or to warn of possible danger present during a
procedure or an action. Be aware of all symbols when they are used, and always read
NOTE, CAUTION, or WARNING messages.
Indicates an operating or maintenance procedure, practice or condition
that is necessary to keep the product’s quality.
Indicates an operating or maintenance procedure, practice, or condition
that, if not strictly observed, could result in damage to, or destruction of,
equipment.
May indicate an operating or maintenance procedure, practice or
condition that is necessary to accomplish a task efficiently. It may also
provide additional information that is related to a specific subject, or
comment on the results achieved through a previous action.
Indicates an operating or maintenance procedure, practice or condition
that, if not strictly observed, could result in injury or loss of life.
Indicates that a particular task must be carried out according to a certain
standard after disassembly and before re-assembly, otherwise the
quality of the components in question may be adversely affected.
A D J U S T M E N T
R E Q U I R E D
C A U T I O N
CHECK
P O I N T
W ARNING

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Revision Status
Revision Date of Issue Description
A July 29, 2009 First Release
B August 7, 2009 Revised Contents
Chapter 4
Caution of “ Assembling the Printhead (p.134)” has been added.
Chapter 5
Made change in “5.1.1 Servicing Adjustment Item List (p.202)”.
Made change in “5.3.1 PG Adjustment/PG Inspection (p.226)”.
C January 7,2010 Revised Contents
Chapter 4
Made change in “ Assembling the Printhead (p.134)”.
D June 18, 2010 Revised Contents
All chapters
Description about Epson Artisan 835/725/Epson Stylus Photo PX820FWD/TX820FWD/PX720WD/TX720WD has
been added.
Chapter 1
Checkpoint has been added in “1.1 Features (p.15)”.
Chapter 2
Checkpoint has been added in “2.1 Overview (p.49)”.
Made correction in “2.2 Power-On Sequence (p.53)”.
Chapter 3
Checkpoint has been added in “3.1 Overview (p.61)”
Note has been added in “3-5 Check point for Fatal error according to each phenomenon (Printer Mechanism)
(p.65)”.
Chapter 4
Checkpoint has been added in “4.1 Overview (p.101)”
Tool information for Epson Artisan 835/Epson Stylus Photo PX820FWD/TX820FWD has been added in “4.1.2
Tools (p.102)”.
Checkpoint has been added in “4.1.4 Additional Procedure/Procedural Differences (p.104)”.
Made change for checkpoint in “4.2 Disassembly Procedures (p.106)”.
Checkpoint has been added in “4.2.3.1 ADF Unit (p.110)”.
Checkpoint has been added in “4.2.3.5 Upper Housing (p.115)”.

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D June 18, 2010 Chapter 4
Checkpoint has been added in “4.2.4.1 Panel Unit (p.124)”.

Made change for “adjustment required” and made correction in “4.2.4.2 Main Board / Grounding Plate M/B (p.126)” .
Checkpoint has been added in “4.2.5.2 CR Scale (p.139)”.
Checkpoint has been added in “4.2.5.7 Ink System (p.146)”.
Made change for reassembly in “4.2.5.11 Waste Ink Tray Assy (p.153)”.
Made correction for reassembly in “4.2.7.2 ADF Cover Assy/ADF Cover L (p.165)”.
Reassembly has been added in “4.2.7.7 ADF Document Support Assy (p.170)”.
Made change for checkpoint in “4.3.1.3 Upper Housing (p.179)”.
Made change for checkpoint in “4.3.2.1 Panel Unit (p.185)”.

Made change for “adjustment required” in “4.3.2.2 Main Board/Grounding Plate M/B (p.187)” .
Chapter 5
Made change in “5.1 Adjustment Items and Overview (p.202)”.
Made change for caution in “5.2.6 MAC Address Setting (p.214)”.
Made change for caution and checkpoint, and made correction in “5.2.8 Case Open Sensor Check (p.217)”.
Made change for checkpoint in “5.2.9 AID inspection (p.220)”.
Made change for “Specified Scanner for BRS/PFP Adjustment” in “5.2.10 Banding Reduction System (BRS)
Adjustment / Paper Feed Amount Profile (PFP) Correction (p.221)”.
Made correction for checkpoint in “5.3.1.1 PG Adjustment (p.226)”.
Made correction for checkpoint in “5.3.1.2 PG Inspection (p.230)”.
Made change for checkpoint in “5.4.2 AID SHK Error Reset (p.236)”.
Chapter 6
Checkpoint has been added in “6.1 Overview (p.239)”.
Chapter 7
Checkpoint has been added in “7.1 Connector Summary (p.247)”.
Chapter 8
Information for Epson Artisan 835/725/Epson Stylus Photo PX820FWD/TX820FWD/PX720WD/TX720WD has
been added.
E June 13, 2011 Revised Contents
All chapters
Description about Epson Artisan 837/730/Epson Stylus Photo PX830FWD/PX730WD/TX730WD has been added.
Chapter 1
Made change for checkpoint in “1.1 Features (p.15)”.
Chapter 2
Made change for checkpoint in “2.1 Overview (p.49)”.
Revision Date of Issue Description

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E June 13, 2011 Chapter 3
Made change for checkpoint in “3.1 Overview (p.61)”
Made change for and note has been changed in “3-4 Error Indications and Fault Occurrence Causes (p.63)”.
Note has been changed in “Table 3-5 Check point for Fatal error according to each phenomenon (Printer
Mechanism)” (p.65).
Made change for checkpoint in “3.7 FAX Troubleshooting (p.88)”
Description about Epson Artisan 837/730/Epson Stylus Photo PX830FWD/PX730WD/TX730WD has been added
in “3.8 Fax Function/External Connection Function Check (p.94)”.
Chapter 4
Made change for checkpoint in “4.1 Overview (p.101)”
Note has been changed in “Table 4-1 Tools” (p.102).
Note has been changed in “Table 4-2 Work Completion Check” (p.102).
Made change for checkpoint in “4.1.4 Additional Procedure/Procedural Differences (p.104)”
Made change for checkpoint in “4.2 Disassembly Procedures (p.106)”
Made change for checkpoint in “4.2.3.1 ADF Unit (p.110)”.
Made change for checkpoint and description in “4.2.3.2 Scanner Unit (p.111)”.
Made change in “4.2.3.3 Hinge (p.113)”.
Made change for checkpoint in “4.2.3.4 Upper Left Housing / Panel Lock Button (p.114)”.
Made change for checkpoint and description in “4.2.3.5 Upper Housing (p.115)”.
Made change for checkpoint and description in “4.2.3.6 Rear Left Housing (p.117)”.
Made change for checkpoint and description in “4.2.3.7 Left Housing / Decoration Belt L (p.117)”.
Made change in “4.2.3.8 Stacker Assy (p.118)”.
Made change for checkpoint and description in “4.2.3.10 Rear Right FAX Housing (p.120)”.
Made change for checkpoint and description in “4.2.3.11 Right Housing / Card Cover (p.121)”.
Checkpoint has been added in “4.2.3.12 Cassette Unit/EJ Cover Assy (p.122)”.
Made change for checkpoint in “4.2.4.1 Panel Unit (p.124)”.
Made change for checkpoint and description in “4.2.4.2 Main Board / Grounding Plate M/B (p.126)”.
Made change in “4.2.4.3 Power Supply Unit (p.129)”.
Made change in “4.2.4.4 Wireless LAN Board (p.130)”.
Made change for checkpoint and description in “4.2.4.5 Card Slot Assy (p.131)”.
Made change in “4.2.5.1 Printhead (p.132)”.
Made change for checkpoint and description in “4.2.5.2 CR Scale (p.139)”.
Made change in “4.2.5.3 PF Encoder (p.140)”.
Revision Date of Issue Description

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E June 13, 2011 Made change in “4.2.5.4 Decompression Pump Unit (p.141)”.
Made change for checkpoint and description in “4.2.5.5 CSIC Assy (p.142)”.
Made change in “4.2.5.6 Ink Supply IC Holder Assy (p.143)”.
Made change for checkpoint and description in “4.2.5.7 Ink System (p.146)”.
Made change in “4.2.5.8 Lower ASF Paper Guide Assy (p.148)”.
Made change in “4.2.5.9 CDR Tray Assy (p.151)”.
Made correction for reassembly in “4.2.5.11 Waste Ink Tray Assy (p.153)”.
Made change for checkpoint in “4.2.6 Disassembling Scanner Unit (p.157)”.
Made change for checkpoint in “4.2.6.1 Scanner Upper Housing (p.157)”.
Made change in “4.2.6.2 Scanner Motor Unit (p.158)”.
Made change in “4.2.6.3 Scanner Carriage Unit (p.160)”.
Made change for description and reassembly in “4.2.6.4 Scanner CR Encoder Board (p.162)”.
Checkpoint has been added in “4.2.6.5 Cover Open Sensor (p.163)”.
Made change for checkpoint in “4.3.1.1 Scanner Unit (p.176)”.
Made change for checkpoint in “4.3.1.2 Upper Left Housing (p.178)”.
Made change for checkpoint in “4.3.1.3 Upper Housing (p.179)”.
Made change for checkpoint in “4.3.1.4 Rear Left Housing (p.181)”.
Made change for checkpoint in “4.3.1.5 Left Housing/Decoration Belt L (p.182)”.
Made change for checkpoint in “4.3.1.6 Rear Right Housing (p.183)”.
Made change for checkpoint in “4.3.1.7 Right Housing/Card Cover (p.184)”.
Made change for checkpoint in “4.3.2.1 Panel Unit (p.185)”.
Made change for checkpoint and description in “4.3.2.2 Main Board/Grounding Plate M/B (p.187)”.
Made change for checkpoint in “4.3.2.3 Card Slot Assy (p.190)”.
Made change for checkpoint in “4.3.3 Disassembling the Scanner Unit (p.191)”.
Made change for checkpoint in “4.3.3.2 Scanner Upper Housing (p.191)”.
Checkpoint has been added and made change in “4.4 Routing FFC/cables (p.193)”.
Chapter 5
Made change for checkpoint and description in “5.1.1 Servicing Adjustment Item List (p.202)”
Checkpoint has been added and made change for caution in “5.2.8 Case Open Sensor Check (p.217)”.
Made change for checkpoint in “5.2.9 AID inspection (p.220)”
Made change in “5.2.10 Banding Reduction System (BRS) Adjustment / Paper Feed Amount Profile (PFP)
Correction (p.221)”.
Made change for checkpoint in “5.3 Adjustment without Using Adjustment Program (p.226)”
Revision Date of Issue Description

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E June 13, 2011 Made change in “5.3.4 Touch Panel Adjustment (Artisan 810/835/837/PX810FW/TX810FW/PX820FWD/
TX820FWD/PX830FWD only) (p.233)”.
Chapter 6
Made change for checkpoint in “6.1 Overview (p.239)”.
Made change in “6.1.3 Lubrication (p.240)”.
Chapter 7
Made change for checkpoint in “7.1 Connector Summary (p.247)”.
Chapter 8
Made change for checkpoint and description in “8.1 Overview (p.251)”.
Made change in “8.2 Operation principles (p.252)”.
Made change for checkpoint in “8.3.2.1 ADF Unit (p.261)”.
Made change for checkpoint and description in “8.3.2.4 CR Scale (p.267)”.
Made change for checkpoint and description in “8.3.2.5 Ink System (p.269)”.
Made change for checkpoint in “8.5.2 Service Maintenance (p.278)”.
Chapter 9
Information for Epson Artisan 837/730/Epson Stylus Photo PX830FWD/PX730WD/TX730WD has been added.
Revision Date of Issue Description

Epson Artisan 810/835/837/710/725/730/Epson Stylus Photo PX810FW/TX810FW/PX820FWD/TX820FWD/PX830FWD/PX710W/TX710W/PX720WD/TX720WD/PX730WD/TX730WD Revision E
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Contents
Chapter 1 PRODUCT DESCRIPTION
1.1 Features................................................................................................................ 15
1.2 Printing Specifications......................................................................................... 16
1.2.1 Basic Specifications.................................................................................... 16
1.2.2 Ink Cartridge............................................................................................... 16
1.2.3 Print Mode .................................................................................................. 17
1.2.4 Supported Paper.......................................................................................... 19
1.2.5 Printing Area............................................................................................... 22
1.3 Scanner Specifications......................................................................................... 22
1.3.1 Scanning Range .......................................................................................... 23
1.4 General Specifications......................................................................................... 23
1.4.1 Electrical Specifications ............................................................................. 23
1.4.2 Safety Approvals (Safety standards/EMI) .................................................. 24
1.4.3 Acoustic Noise............................................................................................ 24
1.4.4 Durability (TBD) ........................................................................................ 24
1.4.5 Environmental Conditions .......................................................................... 24
1.5 Interface............................................................................................................... 25
1.5.1 USB Interface ............................................................................................. 25
1.5.2 FAX Interface (Epson Artisan 810/Epson Stylus Photo PX810FW/TX810FW only) ... 25
1.5.3 Network Interface ....................................................................................... 25
1.5.4 Memory Card Slots..................................................................................... 27
1.6 Control Panel ....................................................................................................... 28
1.6.1 Operation Buttons & LEDs ........................................................................ 28
1.6.2 Control Panel Functions in Each Mode ...................................................... 29
1.6.2.1 Control Panel Functions ...................................................................... 29
1.7 Specification for Each Function .......................................................................... 31
1.7.1 Stand-alone Copy Function (Copy Mode).................................................. 31
1.7.1.1 Supported Paper and Copy Mode........................................................ 31
1.7.1.2 Stand-alone Copy Menu...................................................................... 32
1.7.1.3 Copy Speed (TBD).............................................................................. 32
1.7.1.4 Relation Between Original and Copy.................................................. 33
1.7.2 Memory Card Direct Print Function (Photos Mode).................................. 33
1.7.2.1 Supported Paper and Print Mode ........................................................ 33
1.7.2.2 Supported File Type and Media Type................................................. 34
1.7.2.3 Automatic Detection of Images in Memory Card ............................... 34
1.7.2.4 Specifications for Handling Image Data ............................................. 34
1.7.2.5 Memory Card Direct Print Menu ........................................................ 35
1.7.2.6 Makes Prints from Index Sheet Function............................................ 36
1.7.2.7 Print Layout......................................................................................... 37
1.7.3 Camera Direct Print Function (PictBridge) ................................................ 40
1.7.3.1 Available DSC..................................................................................... 40
1.7.3.2 Print Settings Available from DSC ..................................................... 40
1.7.3.3 General Operation Procedure .............................................................. 41
1.7.3.4 Operations when a DSC is connected ................................................. 41
1.7.4 Various Settings (Setup Mode)................................................................... 42
1.7.5 FAX Function (FAX Mode)
(Epson Artisan 810/Epson Stylus Photo PX810FW/TX810FW only) ....... 44
1.7.5.1 Basic Specifications ............................................................................ 44
1.7.5.2 Supported Functions............................................................................ 44
1.7.6 Other Functions .......................................................................................... 47
1.7.6.1 Scan Mode........................................................................................... 47
1.7.6.2 Backup Data ........................................................................................ 47
1.7.6.3 Print Ruled Papers............................................................................... 47
1.7.6.4 Coloring Book ..................................................................................... 47
Chapter 2 OPERATING PRINCIPLES
2.1 Overview ............................................................................................................. 49
2.1.1 Printer Mechanism...................................................................................... 49
2.1.2 Printhead..................................................................................................... 49
2.1.3 Motors & Sensors ....................................................................................... 50
2.1.4 PG setting ................................................................................................... 52
2.2 Power-On Sequence ............................................................................................ 53
2.2.1 Simple Reset Sequence............................................................................... 54
2.2.2 All Reset Sequence..................................................................................... 56
2.3 Printer Initialization............................................................................................. 59

Epson Artisan 810/835/837/710/725/730/Epson Stylus Photo PX810FW/TX810FW/PX820FWD/TX820FWD/PX830FWD/PX710W/TX710W/PX720WD/TX720WD/PX730WD/TX730WD Revision E
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Chapter 3 TROUBLESHOOTING
3.1 Overview ............................................................................................................. 61
3.1.1 Specified Tools ........................................................................................... 61
3.1.2 Preliminary Checks..................................................................................... 61
3.2 Troubleshooting................................................................................................... 62
3.2.1 Motor and Sensor Troubleshooting ............................................................ 62
3.3 Troubleshooting by Error Message ..................................................................... 63
3.3.1 Error Message List...................................................................................... 63
3.3.2 Troubleshooting by Error Message ............................................................ 65
3.4 Troubleshooting without Error Message ............................................................. 77
3.4.1 Troubleshooting Printer Mechanism Problems .......................................... 77
3.4.2 Troubleshooting Electrical Problems ......................................................... 83
3.4.3 Troubleshooting I/F-related Problems........................................................ 83
3.5 Troubleshooting Duplex Unit Problems.............................................................. 85
3.6 Network Troubleshooting.................................................................................... 86
3.7 FAX Troubleshooting.......................................................................................... 88
3.7.1 FAX Log..................................................................................................... 88
3.7.2 Error Code/Superficial Phenomenon-Based Troubleshooting ................... 92
3.8 Fax Function/External Connection Function Check ........................................... 94
3.8.1 Outline ........................................................................................................ 94
3.8.2 Fax Function and External Connection Function Check............................ 94
3.8.2.1 Fax Function Check by [Method A] and External Connection Function Check ... 94
3.8.2.2
Fax Function Check by [Method B] and External Connection Function Check ... 98
3.8.2.3
Fax Function Check by [Method C] and External Connection Function Check ... 99
Chapter 4 DISASSEMBLY/ASSEMBLY
4.1 Overview ........................................................................................................... 101
4.1.1 Precautions................................................................................................ 101
4.1.2 Tools ......................................................................................................... 102
4.1.3 Work Completion Check .......................................................................... 102
4.1.4 Additional Procedure/Procedural Differences .......................................... 104
4.2 Disassembly Procedures.................................................................................... 106
4.2.1 Parts transferred from the old printer when replacing the Printer Mechanism 108
4.2.2 Replacing the Head Supply Assy ............................................................. 109
4.2.3 Removing the Housing ............................................................................. 110
4.2.3.1 ADF Unit........................................................................................... 110
4.2.3.2 Scanner Unit...................................................................................... 111
4.2.3.3 Hinge ................................................................................................. 113
4.2.3.4 Upper Left Housing / Panel Lock Button.......................................... 114
4.2.3.5 Upper Housing .................................................................................. 115
4.2.3.6 Rear Left Housing ............................................................................. 117
4.2.3.7 Left Housing / Decoration Belt L...................................................... 117
4.2.3.8 Stacker Assy...................................................................................... 118
4.2.3.9 Rear ASF Paper Guide Cover ........................................................... 119
4.2.3.10 Rear Right FAX Housing................................................................ 120
4.2.3.11 Right Housing / Card Cover............................................................ 121
4.2.3.12 Cassette Unit/EJ Cover Assy........................................................... 122
4.2.3.13 Paper Guide Top Assy..................................................................... 123
4.2.4 Removing the Circuit Board..................................................................... 124
4.2.4.1 Panel Unit.......................................................................................... 124
4.2.4.2 Main Board / Grounding Plate M/B.................................................. 126
4.2.4.3 Power Supply Unit ............................................................................ 129
4.2.4.4 Wireless LAN Board......................................................................... 130
4.2.4.5 Card Slot Assy................................................................................... 131
4.2.5 Disassembling the Printer Mechanism ..................................................... 132
4.2.5.1 Printhead............................................................................................ 132
4.2.5.2 CR Scale............................................................................................ 139
4.2.5.3 PF Encoder ........................................................................................ 140
4.2.5.4 Decompression Pump Unit................................................................ 141
4.2.5.5 CSIC Assy ......................................................................................... 142
4.2.5.6 Ink Supply IC Holder Assy ............................................................... 143
4.2.5.7 Ink System......................................................................................... 146
4.2.5.8 Lower ASF Paper Guide Assy .......................................................... 148
4.2.5.9 CDR Tray Assy ................................................................................. 151
4.2.5.10 Pick-up Roller ................................................................................. 152
4.2.5.11 Waste Ink Tray Assy ....................................................................... 153
4.2.5.12 Lower Paper Guide Waste Ink Pad Assy ........................................ 156
4.2.6 Disassembling Scanner Unit..................................................................... 157
4.2.6.1 Scanner Upper Housing .................................................................... 157
4.2.6.2 Scanner Motor Unit........................................................................... 158
4.2.6.3 Scanner Carriage Unit ....................................................................... 160
4.2.6.4 Scanner CR Encoder Board............................................................... 162
4.2.6.5 Cover Open Sensor............................................................................ 163

Epson Artisan 810/835/837/710/725/730/Epson Stylus Photo PX810FW/TX810FW/PX820FWD/TX820FWD/PX830FWD/PX710W/TX710W/PX720WD/TX720WD/PX730WD/TX730WD Revision E
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4.2.7 Disassembly of the ADF Unit................................................................... 165
4.2.7.1 ADF Hinge ........................................................................................ 165
4.2.7.2 ADF Cover Assy/ADF Cover L........................................................ 165
4.2.7.3 ADF LD Frame Assy ........................................................................ 167
4.2.7.4 ADF Right Cover/ADF Rear Cover.................................................. 167
4.2.7.5 ADF Cover Stacker/ADF Document Support Cover ........................ 169
4.2.7.6 ADF Front Cover............................................................................... 170
4.2.7.7 ADF Document Support Assy........................................................... 170
4.2.7.8 ADF Frame Unit................................................................................ 171
4.2.7.9 ADF Motor Unit................................................................................ 172
4.2.7.10 ADF PF Roller................................................................................. 175
4.3 Disassembly/reassembly procedures specific to Artisan 710/PX710W/TX710W .. 176
4.3.1 Removing the Housing ............................................................................. 176
4.3.1.1 Scanner Unit ...................................................................................... 176
4.3.1.2 Upper Left Housing........................................................................... 178
4.3.1.3 Upper Housing .................................................................................. 179
4.3.1.4 Rear Left Housing ............................................................................. 181
4.3.1.5 Left Housing/Decoration Belt L........................................................ 182
4.3.1.6 Rear Right Housing ........................................................................... 183
4.3.1.7 Right Housing/Card Cover................................................................ 184
4.3.2 Removing the Circuit Board..................................................................... 185
4.3.2.1 Panel Unit .......................................................................................... 185
4.3.2.2 Main Board/Grounding Plate M/B .................................................... 187
4.3.2.3 Card Slot Assy................................................................................... 190
4.3.3 Disassembling the Scanner Unit............................................................... 191
4.3.3.1 Document Cover................................................................................ 191
4.3.3.2 Scanner Upper Housing..................................................................... 191
4.4 Routing FFC/cables ........................................................................................... 193
Chapter 5 ADJUSTMENT
5.1 Adjustment Items and Overview....................................................................... 202
5.1.1 Servicing Adjustment Item List................................................................ 202
5.1.2 Required Adjustments .............................................................................. 208
5.2 Adjustment Using Adjustment Program ........................................................... 210
5.2.1 Top Margin Adjustment ........................................................................... 210
5.2.2 Bi-D Adjustment....................................................................................... 210
5.2.3 PW Adjustment/First Dot Position Adjustment ....................................... 211
5.2.4 Head Angular Adjustment ........................................................................ 212
5.2.5 PF Adjustment .......................................................................................... 213
5.2.6 MAC Address Setting............................................................................... 214
5.2.7 PG Offset Value Adjustment .................................................................... 216
5.2.8 Case Open Sensor Check.......................................................................... 217
5.2.9 AID inspection.......................................................................................... 220
5.2.10 Banding Reduction System (BRS) Adjustment /
Paper Feed Amount Profile (PFP) Correction........................................... 221
5.2.10.1 BRS (Banding Reduction System) Adjustment .............................. 223
5.2.10.2 PFP Adjustment............................................................................... 224
5.3 Adjustment without Using Adjustment Program .............................................. 226
5.3.1 PG Adjustment/PG Inspection.................................................................. 226
5.3.1.1 PG Adjustment .................................................................................. 226
5.3.1.2 PG Inspection .................................................................................... 230
5.3.2 CR Timing Belt Tension Inspection......................................................... 231
5.3.3 PF Timing Belt Tension Inspection.......................................................... 232
5.3.4 Touch Panel Adjustment (Artisan 810/835/837/PX810FW/TX810FW/
PX820FWD/TX820FWD/PX830FWD only) ........................................... 233
5.4 Other functions .................................................................................................. 235
5.4.1 I/S Decompress......................................................................................... 235
5.4.2 AID SHK Error Reset............................................................................... 236
Chapter 6 MAINTENANCE
6.1 Overview ........................................................................................................... 239
6.1.1 Cleaning.................................................................................................... 239
6.1.2 Service Maintenance................................................................................. 239
6.1.2.1 Printhead cleaning ............................................................................. 239
6.1.2.2 Service Call ....................................................................................... 240
6.1.3 Lubrication................................................................................................ 240
Chapter 7 APPENDIX
7.1 Connector Summary.......................................................................................... 247
7.2 Exploded Diagram / Parts List .......................................................................... 249
Chapter 8 Artisan 835/725/PX820FWD/TX820FWD/PX720WD/TX720WD
8.1 Overview ........................................................................................................... 251
8.2 Operation principles .......................................................................................... 252
8.2.1 Power-On Sequence ................................................................................. 252
8.2.1.1 Simple Reset Sequence ..................................................................... 252
8.2.1.2 All Reset Sequence............................................................................ 254

Epson Artisan 810/835/837/710/725/730/Epson Stylus Photo PX810FW/TX810FW/PX820FWD/TX820FWD/PX830FWD/PX710W/TX710W/PX720WD/TX720WD/PX730WD/TX730WD Revision E
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8.3 Disassembly/assembly....................................................................................... 257
8.3.1 Procedural Differences between the Models ............................................ 257
8.3.2 Disassembly Procedures ........................................................................... 259
8.3.2.1 ADF Unit........................................................................................... 261
8.3.2.2 Upper Housing .................................................................................. 263
8.3.2.3 Panel Unit .......................................................................................... 265
8.3.2.4 CR Scale ............................................................................................ 267
8.3.2.5 Ink System......................................................................................... 269
8.4 Adjustment ........................................................................................................ 271
8.4.1 Overview................................................................................................... 271
8.4.2 Required Adjustments (Artisan 835/725/PX820FWD/TX820FWD/
PX720WD/TX720WD)............................................................................. 272
8.4.3 Special Inspection Mode........................................................................... 275
8.4.4 Touch Panel Calibration ........................................................................... 276
8.4.5 Touch Panel Operation Check .................................................................. 276
8.5 Maintenance ...................................................................................................... 278
8.5.1 Cleaning.................................................................................................... 278
8.5.2 Service Maintenance................................................................................. 278
8.5.2.1 Printhead cleaning ............................................................................. 278
8.6 Connector Summary.......................................................................................... 279
Chapter 9 Artisan 837/730/PX830FWD/PX730WD/TX730WD
9.1 Overview ........................................................................................................... 281
9.2 Operation principles .......................................................................................... 282
9.2.1 Motors & Sensors ..................................................................................... 282
9.3 Troubleshooting................................................................................................. 284
9.4 Disassembly/assembly....................................................................................... 285
9.4.1 Procedural Differences between the Models ............................................ 285
9.4.2 Disassembly Procedures ........................................................................... 287
9.4.2.1 Decoration Plate Left Upper Sub ...................................................... 290
9.4.2.2 Upper Housing .................................................................................. 291
9.4.2.3 Decoration Plate Left Upper ............................................................. 293
9.4.2.4 Rear Left Housing ............................................................................. 294
9.4.2.5 Left Housing...................................................................................... 295
9.4.2.6 Rear Right FAX Housing.................................................................. 296
9.4.2.7 Right Housing/Housing Front Right ................................................. 297
9.4.2.8 Front Cover ....................................................................................... 298
9.4.2.9 Housing Front Left............................................................................ 298
9.4.2.10 Panel Unit........................................................................................ 299
9.4.2.11 Relay Board..................................................................................... 301
9.4.2.12 Document Cover Open Sensor........................................................ 301
9.4.2.13 Scanner Open Sensor ...................................................................... 303
9.4.2.14 Scanner Upper Housing .................................................................. 304
9.4.2.15 Scanner Decoration Plate Front....................................................... 304
9.4.2.16 Decoration Plate Left Upper/Decoration Plate Left Upper Sub...... 305
9.4.2.17 Upper Housing ................................................................................ 306
9.4.2.18 Panel Unit........................................................................................ 308
9.4.2.19 Rear Left Housing ........................................................................... 310
9.4.2.20 Rear Right Housing......................................................................... 311
9.4.2.21 Right Housing / Housing Front Right ............................................. 312
9.4.2.22 Scanner Open Sensor ...................................................................... 313
9.4.2.23 Scanner Upper Housing .................................................................. 314
9.4.2.24 Scanner Decoration Plate Front....................................................... 315
9.4.3 Routing FFC/cables .................................................................................. 316
9.5 Adjustment ........................................................................................................ 318
9.5.1 Overview .................................................................................................. 318
9.5.2 Required Adjustments (Artisan 837/730/PX830FWD/PX730WD/TX730WD) 318
9.5.3 Special Inspection Mode .......................................................................... 321
9.5.4 Tools Used for the Case Open Sensor Check........................................... 322
9.5.5 Scanners for Banding Reduction System (BRS) Adjustment /
Paper Feed Amount Profile (PFP) Correction........................................... 323
9.6 Connector Summary.......................................................................................... 324

Confidential
CHAPTER
1
PRODUCT DESCRIPTION

Epson Artisan 810/835/837/710/725/730/Epson Stylus Photo PX810FW/TX810FW/PX820FWD/TX820FWD/PX830FWD/PX710W/TX710W/PX720WD/TX720WD/PX730WD/TX730WD Revision E
PRODUCT DESCRIPTION Features 15
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1.1 Features
Epson Artisan 810/Epson Stylus Photo PX810FW/TX810FW/Epson Artisan 710/
Epson Stylus Photo PX710W/TX710W are color inkjet printers that have 4 in 1
functions (Printer for PC, Scanner for PC, Standalone copy, Memory card printing).
Common features
Printer
• Printing from a computer or directly printing from a memory card
• Auto duplex printing using Duplex Printing Unit (option for some destinations)
• Built-in CD/DVD tray
• Front double paper feeding function using a double-deck cassette
• Auto nozzle check (printhead cleaning) using AID
• Maximum print resolution: 5760 (H) x 1440 (V) dpi
• F6 Turbo II print head achieves higher print speed than ever
(Black: 180 nozzles x 1, Color: 180 nozzles x 5 per color)
• Six independent ink cartridges is installed (Dye inks)
• Borderless printing on specified EPSON brand paper is available
Scanner
• Scanning from a computer
• Offers a function that directly stores a scan data to a memory card
Copy
• High quality copy using the printing and scanning functions. Offers seven
preset copy layouts
USB interfaces
• Enables to print images in an external storage device
• Backup copy of a memory card can be made on an external media
• Offers camera direct print (PictBridge)
Network
• Available for printing, scanning, and memory card access via wired/wireless network
Bluetooth
• Mounting the optional Bluetooth unit offers wireless communication with
an external device
Features unique to Epson Artisan 810/Epson Stylus Photo PX810FW/
TX810FW
FAX
• Sending/receiving fax
ADF
• Continuous scanning using an ADF
Differences between the models
Epson Artisan 810/Epson Stylus Photo PX810FW/TX810FW/Epson Artisan 710/
Epson Stylus Photo PX710W/TX710W are different on ADF, FAX and the Panel
specifications as shown below.
Note* : When scanning using ADF
Dimensions
Epson Artisan 810/Epson Stylus Photo PX810FW/TX810FW
• Dimensions*1: 466 mm (W) x 385 mm (D) x 198 mm (H)
• Weight*2: 10.5 kg
Epson Artisan 710/Epson Stylus Photo PX710W/TX710W
• Dimensions*1: 466 mm (W) x 385 mm (D) x 150 mm (H)
• Weight*2: 9.0 kg
Note *1: Paper support and stacker are closed. Rubber feet are included.
*2: Except ink cartridges and cables such as the AC cable, etc.
CHECK
P O I N T
Description in this chapter is applied to Epson Artisan 810/710/
Epson Stylus Photo PX810FW/TX810FW/PX710W/TX710W.
For information on Epson Artisan 835/837/725/730/Epson Stylus
Photo PX820FWD/TX820FWD/PX830FWD/PX720WD/TX720WD/
PX730WD/TX730WD, see below.
Epson Artisan 835/725/Epson Stylus Photo PX820FWD/
TX820FWD/PX720WD/TX720WD: Chapter 8 (p.250)
Epson Artisan 837/730/Epson Stylus Photo PX830FWD/
PX730WD/TX730WD: Chapter 9 (p.280)
Item
Epson Artisan 810/Epson
Stylus Photo PX810FW/
TX810FW
Epson Artisan 710/Epson
Stylus Photo PX710W/
TX710W
LCD display size 3.5 inch 2.5 inch
Panel operation Touch panel Button
Scanner resolution
(Main scan x Sub scan)
4,800 dpi x 4,800 dpi
(1,200 dpi x 600 dpi)*2,400 dpi x 4,800 dpi
ADF Equipped ---
FAX function Supported ---

Epson Artisan 810/835/837/710/725/730/Epson Stylus Photo PX810FW/TX810FW/PX820FWD/TX820FWD/PX830FWD/PX710W/TX710W/PX720WD/TX720WD/PX730WD/TX730WD Revision E
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1.2 Printing Specifications
1.2.1 Basic Specifications
1.2.2 Ink Cartridge
The product numbers of the EPSON ink cartridges for this printer are shown below.
Shelf life
Two years from production date (if unopened), six months after opening package.
Storage Temperature
Dimension
12.7 mm (W) x 68 mm (D) x 47 mm (H)
Table 1-1. Printer Specifications
Item Specification
Print method On-demand ink jet
Nozzle configuration
Black: 180 nozzles x 1
Color: 180 nozzles x 5
(Light Cyan, Magenta, Yellow, Cyan, Light Magenta)
Print direction Bi-directional minimum distance printing, Unidirectional printing
Print resolution
Horizontal x Vertical (dpi)
• 360 x 180 • 720 x 720
• 360 x 360 • 5760 x 1440
• 720 x 360
Control code
• ESC/P Raster command
• ESC/P-R (RGB) command
• EPSON Remote command
Input buffer size 64 Kbytes
Paper feed method Friction feed, using the ASF (Auto Sheet Feeder)
Paper path Front feed, front out
Paper feed rates 86 msec. (at 25.4 mm feed)
PF interval Programmable in 0.01764 mm (1/1440 inch) steps
Table 1-2. Product No. of Ink Cartridges
Color EAI CISMEA/Asia Euro
Black T0981 (S) T0811N (S)
T0821N (2S)
T0791 (S)
T0801 (2S)
Cyan T0982 (S)
T0992 (2S)
T0812N (S)
T0822N (2S)
T0792 (S)
T0802 (2S)
Magenta T0983 (S)
T0993 (2S)
T0813N (S)
T0823N (2S)
T0793 (S)
T0803 (2S)
Yellow T0984 (S)
T0994 (2S)
T0814N (S)
T0824N (2S)
T0794 (S)
T0804 (2S)
Light Cyan T0985 (S)
T0995 (2S)
T0815N (S)
T0825N (2S)
T0795 (S)
T0805 (2S)
Light Magenta T0986 (S)
T0996 (2S)
T0816N (S)
T0826N (2S)
T0796 (S)
T0806 (2S)
Table 1-3. Storage Temperature
Situation Storage Temperature Limit
When stored in individual boxes -20 oC to 40 oC
(-4oF to 104oF)
1 month max. at 40 oC (104oF)
When installed in main unit -20 oC to 40 oC
(-4oF to 104oF)
C A U T I O N 
Do not use expired ink cartridges.
The ink in the ink cartridge freezes at -16 °C (3.2 oF). It takes
about three hours under 25 °C (77oF) until the ink thaws and
becomes usable.

Epson Artisan 810/835/837/710/725/730/Epson Stylus Photo PX810FW/TX810FW/PX820FWD/TX820FWD/PX830FWD/PX710W/TX710W/PX720WD/TX720WD/PX730WD/TX730WD Revision E
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1.2.3 Print Mode
Note *1: cps = character per second
*2: Photo mode uses 1.0 pass or 2.0 pass depending on the paper size.
1.0 pass supported size: 4” x 6”
2.0 pass supported size: 5” x 7”, 8” x 10”, Letter, A4, 16:9 wide
*3: Print quality is not guaranteed in the settings other than [type: “CDR Tray” & media:
“CD/DVD”] when carrying out CD/DVD printing from the PC.
Table 1-4. Print Mode (Color)
Media Print Mode Resolution
(H x V) dpi
Dot Size
(cps*1)Bi-d Micro Weave
Border-
less
• Plain paper
• Premium Bright
White Paper (EAI)
• Premium Bright
White Inkjet Paper
(others)
Draft 360x180 Eco
(450cps) ON OFF N/A
Normal 360x360 MC2-1
(360cps) ON OFF N/A
Photo Fine 720x720 MC1-1
(240cps) ON ON N/A
• Ultra Premium Photo
Paper Glossy (EAI)
• Ultra Glossy Photo
Paper (others)
Photo*2 720x720
(1.0 pass)
MC1-2
(240cps) ON ON OK
Photo*2 720x720
(2.0 pass)
MC2-2
(280cps) ON ON OK
Super Photo 5760x1440 MC1-5
(200cps) ON ON OK
• Photo Paper Glossy
(EAI)
• Glossy Photo Paper
(others)
• Premium Photo Paper
Glossy (EAI)
• Premium Glossy
Photo Paper (others)
• Premium Photo Paper
Semi-Gloss (EAI)
• Premium Semigloss
Photo Paper (other)
• Ultra Premium Photo
Paper Luster (EAI)
• Photo Paper
Fine 720x360 MC1-2
(240cps) ON ON OK
Photo*2 720x720
(1.0 pass)
MC1-2
(240cps) ON ON OK
Photo*2 720x720
(2.0 pass)
MC2-2
(280cps) ON ON OK
Super Photo 5760x1440 MC1-5
(200cps) ON ON OK
• Premium Presentation
Paper Matte (EAI)
• Matte Paper -
Heavyweight (others)
Photo*2 720x720
(2.0 pass)
MC2-2
(280cps) ON ON OK
Super Photo 5760x1440 MC1-5
(200cps) ON ON OK
• Presentation Paper
Matte (EAI)
• Photo Quality Inkjet
Paper*2 (others)
Photo*2 720x720
(2.0 pass)
MC2-2
(280cps) ON ON N/A
Envelope
Normal 360x360 MC2-1
(360cps) OFF OFF N/A
Photo Fine 720x720 MC1-1
(240cps) OFF ON N/A
• Premium Presentation
Paper Matte Double-
sided (EAI)
• Double-sided Matte
Paper (Euro, Asia)
Photo*2 720x720
(2.0 pass)
MC2-2
(280cps) ON ON N/A
Photo stickers Photo*2 720x720
(2.0 pass)
MC2-2
(280cps) ON ON N/A
• Iron-On Transfer
Paper (EAI)
• Iron-On Cool Peal
Transfer Paper
(others)
Photo Fine 720x720 MC1-1
(240cps) OFF ON N/A
CD/DVD Label*3 Super Photo 5760x1440 MC1-5
(200cps) ON ON N/A
High-quality CD/DVD
Label*3 Super Photo 5760x1440 MC1-5 (200cps) ON ON N/A
Table 1-4. Print Mode (Color)
Media Print Mode Resolution
(H x V) dpi
Dot Size
(cps*1)Bi-d Micro Weave
Border-
less

Epson Artisan 810/835/837/710/725/730/Epson Stylus Photo PX810FW/TX810FW/PX820FWD/TX820FWD/PX830FWD/PX710W/TX710W/PX720WD/TX720WD/PX730WD/TX730WD Revision E
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Note *1: cps = character per second
*2: Photo mode uses 1.0 pass or 2.0 pass depending on the paper size.
1.0 pass supported size: 4” x 6”
2.0 pass supported size: 5” x 7”, 8” x 10”, Letter, A4, 16:9 wide
*3: Print quality is not guaranteed in the settings other than [type: “CDR Tray” & media:
“CD/DVD”] when carrying out CD/DVD printing from the PC.
Table 1-5. Print Mode (Monochrome)
Media Print Mode Resolution
(H x V) dpi
Dot Size
(cps*1)Bi-d Micro Weave
Border-
less
• Plain paper
• Premium Bright
White Paper (EAI)
• Premium Bright
White Inkjet Paper
(others)
Draft 360x180 Eco
(450cps) ON OFF N/A
Normal 360x360 MC2-1
(360cps) ON OFF N/A
Photo Fine 720x720 MC1-1
(240cps) ON ON N/A
• Ultra Premium Photo
Paper Glossy (EAI)
• Ultra Glossy Photo
Paper (others)
Photo*2 720x720
(1.0 pass)
MC1-2
(240cps) ON ON OK
Photo*2 720x720
(2.0 pass)
MC2-2
(280cps) ON ON OK
Super Photo 5760x1440 MC1-5
(200cps) ON ON OK
• Photo Paper Glossy
(EAI)
• Glossy Photo Paper
(others)
• Premium Photo Paper
Glossy (EAI)
• Premium Glossy
Photo Paper (others)
• Premium Photo Paper
Semi-Gloss (EAI)
• Premium Semigloss
Photo Paper (other)
• Ultra Premium Photo
Paper Luster (EAI)
• Photo Paper
Fine 720x360 MC1-2
(240cps) ON ON OK
Photo*2 720x720
(1.0 pass)
MC1-2
(240cps) ON ON OK
Photo*2 720x720
(2.0 pass)
MC2-2
(280cps) ON ON OK
Super Photo 5760x1440 MC1-5
(200cps) ON ON OK
• Premium Presentation
Paper Matte (EAI)
• Matte Paper -
Heavyweight (others)
Photo*2 720x720
(2.0 pass)
MC2-2
(280cps) ON ON OK
Super Photo 5760x1440 MC1-5
(200cps) ON ON OK
• Presentation Paper
Matte (EAI)
• Photo Quality Inkjet
Paper*2(others)
Photo*2 720x720
(2.0 pass)
MC2-2
(280cps) ON ON N/A
Envelope
Normal 360x360 MC2-1
(360cps) OFF OFF N/A
Photo Fine 720x720 MC1-1
(240cps) OFF ON N/A
• Premium Presentation
Paper Matte Double-
sided (EAI)
• Double-sided Matte
Paper (Euro, Asia)
Photo*2 720x720
(2.0 pass)
MC2-2
(280cps) ON ON N/A
Photo stickers Photo*2 720x720
(2.0 pass)
MC2-2
(280cps) ON ON N/A
• Iron-On Transfer
Paper (EAI)
• Iron-On Cool Peal
Transfer Paper
(others)
Photo Fine 720x720 MC1-1
(240cps) OFF ON N/A
CD/DVD Label*3 Super Photo 5760x1440 MC1-5
(200cps) ON ON N/A
High-quality CD/DVD
Label*3 Super Photo 5760x1440 MC1-5 (200cps) ON ON N/A
Table 1-5. Print Mode (Monochrome)
Media Print Mode Resolution
(H x V) dpi
Dot Size
(cps*1)Bi-d Micro Weave
Border-
less

Epson Artisan 810/835/837/710/725/730/Epson Stylus Photo PX810FW/TX810FW/PX820FWD/TX820FWD/PX830FWD/PX710W/TX710W/PX720WD/TX720WD/PX730WD/TX730WD Revision E
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1.2.4 Supported Paper
The table below lists the paper type and sizes supported by the printer. The supported paper type and sizes vary depending on destinations (between EAI, EUR, and Asia).
Table 1-6. Supported Paper
Paper Name Paper Size Thickness
(mm) Weight EAI EUR Asia Paper feed tray
position*4
P*1 B*2 D*3 P*1 B*2 D*3 P*1 B*2 D*3 Tray 1 Tray 2
Plain paper
Legal 215.9 x 355.6 mm (8.5”x14”)
0.08-0.11 64-90 g/m2
(17-24 lb.)
Y- -Y- -Y- - Y -
Letter 215.9 x 279.4 mm (8.5”x11”) Y - Y Y - Y Y - Y Y -
A4 210 x 297 mm (8.3”x11.7”) Y - Y Y - Y Y - Y Y -
B5 182 x 257 mm (7.2”x10.1”) - - - Y - Y Y - Y Y -
A5 148 x 210 mm (5.8”x8.3”) - - - Y - - Y - - Y -
Half Letter 139.7 x 215.9 mm (5.5”x8.5”) Y - - - - - - - - Y -
A6 105 x 148 mm (4.2”x5.8”) Y - - Y - - Y - - - Y
User Defined 89 x 127- 215.9 x 1117.6 mm
(3.5”x5” - 8.5”x44”) Y - - Y - - Y - - Y*5 -
Premium Inkjet Plain Paper A4 210 x 297 mm (8.3”x11.7”) 0.11 80 g/m2
(21 lb.) - - -Y-Y- - - Y -
Premium Bright White Paper (EAI) Letter 215.9 x 279.4 mm (8.5”x11”) 0.11 90 g/m2
(24 lb.) Y - Y - - - - - - Y -
Bright White Inkjet Paper (Euro, Asia) A4 210 x 297 mm (8.3”x11.7”) 0.13 92.5 g/m2
(25 lb.) - - -Y-YY-Y Y -
Ultra Premium Photo Paper Glossy
(EAI)
Ultra Glossy Photo Paper (Euro, Asia)
Letter 215.9 x 279.4 mm (8.5”x11”)
0.30 290 g/m2
(77 lb.)
Y Y - - - - - - - Y -
A4 210 x 297 mm (8.3”x11.7”) - - - Y Y - Y Y - Y -
8” x 10” 203.2 x 254 mm Y Y - - - - - - - Y -
5” x 7” 127 x 178 mm Y Y - Y Y - - - - - Y
4” x 6” 101.6 x 152.4 mm Y Y - Y Y - Y Y - - Y
Premium Photo Paper Glossy (EAI)
Premium Glossy Photo Paper (Euro,
Asia)
Letter 215.9 x 279.4 mm (8.5”x11”)
0.27 255 g/m2
(68 lb.)
YY------- Y -
A4 210 x 297 mm (8.3”x11.7”) Y Y - Y Y - Y Y - Y -
8” x 10” 203.2 x 254 mm Y Y - - - - - - - Y -
5” x 7” 127 x 178 mm Y Y - Y Y - Y Y - - Y
4
” x 6 ” 101.6 x 152.4 mm Y Y - Y Y - Y Y - - Y
16:9 wide 101.6 x 180.6 mm Y Y - Y Y - - - - - Y

Epson Artisan 810/835/837/710/725/730/Epson Stylus Photo PX810FW/TX810FW/PX820FWD/TX820FWD/PX830FWD/PX710W/TX710W/PX720WD/TX720WD/PX730WD/TX730WD Revision E
PRODUCT DESCRIPTION Printing Specifications 20
Confidential
Photo Paper Glossy (EAI)
Glossy Photo Paper (Euro, Asia)
Letter 215.9 x 279.4 mm (8.5”x11”)
0.25 258 g/m2
(68 lb.)
YY------- Y -
A4 210 x 297 mm (8.3”x11.7”) Y Y - Y Y - Y Y - Y -
5” x 7” 127 x 178 mm - - - Y Y - - - - - Y
4” x 6” 101.6 x 152.4 mm Y Y - Y Y - Y Y - - Y
Premium Photo Paper Semi-Gloss
(EAI)
Premium Semigloss Photo Paper
(Euro, Asia)
Letter 215.9 x 279.4 mm (8.5”x11”)
0.27 250 g/m2
(66 lb.)
YY------- Y -
A4 210 x 297 mm (8.3”x11.7”) - - - Y Y - Y Y - Y -
4” x 6” 101.6 x 152.4 mm Y Y - Y Y - Y Y - - Y
Photo Paper
A4 210 x 297 mm (8.3”x11.7”)
0.24 190 g/m2
(51 lb.)
- - - Y Y - Y Y - Y -
5” x 7” 127 x 178 mm - - - Y Y - - - - - Y
4" x 6" 101.6 x 152.4 mm - - - Y Y - Y Y - - Y
Premium Presentation Paper Matte
(EAI)
Matte Paper Heavy-weight (Euro,
Asia)
Letter 215.9 x 279.4 mm (8.5”x11”)
0.23 167 g/m2
(44 lb.)
YY------- Y -
A4 210 x 297 mm (8.3”x11.7”) - - - Y Y - Y Y - Y -
8” x 10” 203.2 x 254 mm Y Y - - - - - - - Y -
Premium Presentation Paper Matte
Double-sided (EAI)
Double-sided Matte Paper (Euro, Asia)
Letter 215.9 x 279.4 mm (8.5”x11”)
0.22 185 g/m2
(49 lb.)
Y - - - - - - - - - -
A4 210 x 297 mm (8.3”x11.7”) - - - Y - - Y - - - -
Ultra Premium Photo Paper Luster Letter 215.9 x 279.4 mm (8.5”x11”) 0.27 250 g/m2
(66 lb.) Y Y - - - - - - - Y -
Presentation Paper Matte (EAI)
Photo Quality Inkjet Paper (Euro,
Asia)
Letter 215.9 x 279.4 mm (8.5”x11”)
0.13 102 g/m2
(27 lb.)
Y-------- Y -
A4 210 x 297 mm (8.3”x11.7”) Y - - Y - - Y - - Y -
Envelopes
#10 104.8 x 241.3 mm
(4.125”x9.5”)
-75-100 g/m2
(20-27 lb.)
Y- -Y- -Y- - Y -
#DL 110 x 220 mm - - - Y - - Y - - Y -
#C6 114 x 162 mm - - - Y - - Y - - Y -
Iron-On Cool Peal Transfer (EAI)
Iron-On Cool Peal Transfer Paper
(others)
Letter 215.9 x 279.4 mm (8.5”x11”)
0.14 130 g/m2
(35 lb.)
Y - - - - - - - - Y -
A4 210 x 297 mm (8.3”x11.7”) - - - Y - - Y - - Y -
Photo Stickers 16 A6 105 x 148 mm (4.1”x5.8”) 0.19 --- - - - - - - Y - - - Y
Table 1-6. Supported Paper
Paper Name Paper Size Thickness
(mm) Weight EAI EUR Asia Paper feed tray
position*4
P*1 B*2 D*3 P*1 B*2 D*3 P*1 B*2 D*3 Tray 1 Tray 2