Epson SureLab D870 User manual

3 Remove and reinsert the maintenance cartridge.
4 Close the ink cartridge covers.
5 Connect the power cord.
6 Press the power button on the printer.
7 The printer starts charging the ink. This takes about 20 minutes.
Caution: Do not turn off or unplug the printer while the power light is flashing.
Also, do not open the ink cartridge covers or scrap paper box during the
charging process.
Note: The first time you install ink cartridges, the printer uses some ink to
charge the printing system, so print yields may be lower with the first
cartridges. Subsequent ink cartridges will last for their full rated yield.
Epson®SureLab®D870
Start Here
IMPORTANT: Before using this product, make sure you read these instructions
and the safety instructions in the online Operation Guide.
Choose a location for the printer
Choose a location for the printer that is near a wall outlet where the power cord
can be easily unplugged. Avoid places subject to rapid changes in temperature
and humidity. Also keep the printer away from direct sunlight, strong light, or
heat sources.
Make sure to place the printer on a flat, stable surface with enough space on
all sides.
13.9 in.
(354 mm)
1.2 in.
(30 mm) 1.2 in.
(30 mm)
16.9 in.
(430 mm)
1.2 in.
(30 mm)
18.1 in.
(460 mm)
11.8 in.
(300 mm)
Unpack
1 Make sure you have these items:
Power cord
Printer
Limited
warranty
Note: Ink cartridges are not included.
2 Remove all of the packaging materials and tape from the outside of the
printer.
3 Remove the scrap paper box.
4 Remove all the packaging materials and tape from inside the roll paper
feeder.
5 Grip the handle to release the roll paper feeder and pull it out.
6 Remove the spindle and set it aside.
7 Push the roll paper feeder back into the printer.
8 Reattach the scrap paper box.
9 Open the ink cartridge covers and remove the packaging materials and
tape from inside the printer.
Install ink cartridges
1 Remove the ink cartridges from their packages.
Caution: Do not touch the green chip on top of the cartridge.
2 Insert each cartridge into the correct slot for its color.
Load paper
1 Make sure the printer is on.
2 Stand the spindle on its side and remove the gray adapter.
3 Remove the paper roll from its packaging. Remove any tape and
protective paper from the end of the roll.
4 Stand the paper roll on its side and wipe the edge of the paper roll with
a soft, clean cloth several times to remove any dust. Flip the paper roll
and repeat the process.
5 Place the paper roll on the spindle unit so that the paper winds
clockwise, then insert the gray adapter onto the spindle. Press down
until there is no gap between the adapter and the roll paper.
6 Remove the scrap paper box.
7 Grip the handle to release the roll paper feeder and pull it out.

3 Remove and reinsert the maintenance cartridge.
4 Close the ink cartridge covers.
5 Connect the power cord.
6 Press the power button on the printer.
7 The printer starts charging the ink. This takes about 20 minutes.
Caution: Do not turn off or unplug the printer while the power light is flashing.
Also, do not open the ink cartridge covers or scrap paper box during the
charging process.
Note: The first time you install ink cartridges, the printer uses some ink to
charge the printing system, so print yields may be lower with the first
cartridges. Subsequent ink cartridges will last for their full rated yield.
Epson®SureLab®D870
Start Here
IMPORTANT: Before using this product, make sure you read these instructions
and the safety instructions in the online Operation Guide.
Choose a location for the printer
Choose a location for the printer that is near a wall outlet where the power cord
can be easily unplugged. Avoid places subject to rapid changes in temperature
and humidity. Also keep the printer away from direct sunlight, strong light, or
heat sources.
Make sure to place the printer on a flat, stable surface with enough space on
all sides.
13.9 in.
(354 mm)
1.2 in.
(30 mm) 1.2 in.
(30 mm)
16.9 in.
(430 mm)
1.2 in.
(30 mm)
18.1 in.
(460 mm)
11.8 in.
(300 mm)
Unpack
1 Make sure you have these items:
Power cord
Printer
Limited
warranty
Note: Ink cartridges are not included.
2 Remove all of the packaging materials and tape from the outside of the
printer.
3 Remove the scrap paper box.
4 Remove all the packaging materials and tape from inside the roll paper
feeder.
5 Grip the handle to release the roll paper feeder and pull it out.
6 Remove the spindle and set it aside.
7 Push the roll paper feeder back into the printer.
8 Reattach the scrap paper box.
9 Open the ink cartridge covers and remove the packaging materials and
tape from inside the printer.
Install ink cartridges
1 Remove the ink cartridges from their packages.
Caution: Do not touch the green chip on top of the cartridge.
2 Insert each cartridge into the correct slot for its color.
Load paper
1 Make sure the printer is on.
2 Stand the spindle on its side and remove the gray adapter.
3 Remove the paper roll from its packaging. Remove any tape and
protective paper from the end of the roll.
4 Stand the paper roll on its side and wipe the edge of the paper roll with
a soft, clean cloth several times to remove any dust. Flip the paper roll
and repeat the process.
5 Place the paper roll on the spindle unit so that the paper winds
clockwise, then insert the gray adapter onto the spindle. Press down
until there is no gap between the adapter and the roll paper.
6 Remove the scrap paper box.
7 Grip the handle to release the roll paper feeder and pull it out.

13 Carefully roll the paper into the printer to remove any slack.
Note: If there is any slack in the paper, print quality may decline and paper
jams could occur.
14 Reattach the scrap paper box.
15 Check that the power light is on.
Install the driver
1 Download and run your product’s software package:
www.epson.com/support/d870 (U.S.) or
www.epson.ca/support/d870 (Canada).
2 Follow the instructions on the screen to run the setup program.
3 When prompted, connect a USB 2.0 cable to the printer and your
computer.
Removing the paper
If you need to remove the roll paper from the product, make sure you follow
these steps.
1 Check that the printer’s power light is on and not flashing.
2 Press the switch button and wait for the paper light to turn
on.
3 Remove the scrap paper box.
8 Lift the inner edge guide towards you and slide it to the width of the
roll paper.
9 Load the roll paper spindle into the printer with the gray adapter on the
left.
Note: Make sure the spindle fits between the rollers as shown.
10 Lift the end of the front edge guide and slide it to the width of the roll
paper.
11 Insert the leading edge of the paper into the paper feed slot until the
paper light turns on.
Note: Make sure the leading edge is cut straight across to avoid paper
feeding problems.
12 Push the roll paper feeder back into the printer.
EPSON and SureLab are registered trademarks and EPSON Exceed Your Vision is a registered logomark
of Seiko Epson Corporation.
Epson Preferred is a service mark of Epson America, Inc.
General Notice: Other product names used herein are for identification purposes only and may be
trademarks of their respective owners. Epson disclaims any and all rights in those marks.
This information is subject to change without notice.
© 2019 Epson America, Inc., 5/19
Printed in U.S.A. CPD-57415
4 Grip the handle to release the roll paper feeder and pull it out.
5 Remove the roll paper spindle.
Using the Maintenance Tool
Open the Maintenance Tool to perform the following maintenance tasks:
• Diagnostic Cleaning – Detects clogged nozzles and automatically performs
cleaning
• Nozzle Check – Checks for clogged nozzles
• Forced Cleaning – Performs manual cleaning
Note: See the online Maintenance Tool Operation Guide for details.
Running a nozzle check
To run a nozzle check, click the Execute button next to Diagnostic Cleaning
and click OK at the confirmation screen. The nozzle check runs automatically
and a head cleaning is performed, if necessary.
Product support
Epson technical support
Visit www.epson.com/support/d870 (U.S.) or
www.epson.ca/support/d870 (Canada) to download software and utilities,
view manuals, get FAQs, or contact Epson.
Epson provides technical support and information on the installation,
configuration, and operation of professional printing products through the
Epson PreferredSM Limited Warranty Plan. Dial [phone], 6 am to 6 pm,
Pacific Time, Monday through Friday. Days and hours of support are subject to
change without notice. Before you call, make sure you have your:
• Printer serial number: _______________________________
• Proof of purchase and date: ___________________________
Note: If you experience difficulty with the toll-free line, call [phone].
Online guides
Instructions for using your printer and maintenance tools.
Recycling
Epson offers a recycling program for end of life hardware and ink cartridges.
Please go to www.epson.com/recycle (U.S.) or www.epson.ca/recycle
(Canada) for information on how to return your products for proper disposal.
Need ink?
You can purchase ink from an Epson authorized reseller. To find the nearest
reseller, call 800-GO-EPSON (800-463-7766).
Epson SureLab D870
replacementinkcartridges
Color Part number
Black T43S100
Cyan T43S200
Magenta T43S300
Yellow T43S400
Light Cyan T43S500
Light Magenta T43S600

13 Carefully roll the paper into the printer to remove any slack.
Note: If there is any slack in the paper, print quality may decline and paper
jams could occur.
14 Reattach the scrap paper box.
15 Check that the power light is on.
Install the driver
1 Download and run your product’s software package:
www.epson.com/support/d870 (U.S.) or
www.epson.ca/support/d870 (Canada).
2 Follow the instructions on the screen to run the setup program.
3 When prompted, connect a USB 2.0 cable to the printer and your
computer.
Removing the paper
If you need to remove the roll paper from the product, make sure you follow
these steps.
1 Check that the printer’s power light is on and not flashing.
2 Press the switch button and wait for the paper light to turn
on.
3 Remove the scrap paper box.
8 Lift the inner edge guide towards you and slide it to the width of the
roll paper.
9 Load the roll paper spindle into the printer with the gray adapter on the
left.
Note: Make sure the spindle fits between the rollers as shown.
10 Lift the end of the front edge guide and slide it to the width of the roll
paper.
11 Insert the leading edge of the paper into the paper feed slot until the
paper light turns on.
Note: Make sure the leading edge is cut straight across to avoid paper
feeding problems.
12 Push the roll paper feeder back into the printer.
EPSON and SureLab are registered trademarks and EPSON Exceed Your Vision is a registered logomark
of Seiko Epson Corporation.
Epson Preferred is a service mark of Epson America, Inc.
General Notice: Other product names used herein are for identification purposes only and may be
trademarks of their respective owners. Epson disclaims any and all rights in those marks.
This information is subject to change without notice.
© 2019 Epson America, Inc., 5/19
Printed in U.S.A. CPD-57415
4 Grip the handle to release the roll paper feeder and pull it out.
5 Remove the roll paper spindle.
Using the Maintenance Tool
Open the Maintenance Tool to perform the following maintenance tasks:
• Diagnostic Cleaning – Detects clogged nozzles and automatically performs
cleaning
• Nozzle Check – Checks for clogged nozzles
• Forced Cleaning – Performs manual cleaning
Note: See the online Maintenance Tool Operation Guide for details.
Running a nozzle check
To run a nozzle check, click the Execute button next to Diagnostic Cleaning
and click OK at the confirmation screen. The nozzle check runs automatically
and a head cleaning is performed, if necessary.
Product support
Epson technical support
Visit www.epson.com/support/d870 (U.S.) or
www.epson.ca/support/d870 (Canada) to download software and utilities,
view manuals, get FAQs, or contact Epson.
Epson provides technical support and information on the installation,
configuration, and operation of professional printing products through the
Epson PreferredSM Limited Warranty Plan. Dial [phone], 6 am to 6 pm,
Pacific Time, Monday through Friday. Days and hours of support are subject to
change without notice. Before you call, make sure you have your:
• Printer serial number: _______________________________
• Proof of purchase and date: ___________________________
Note: If you experience difficulty with the toll-free line, call [phone].
Online guides
Instructions for using your printer and maintenance tools.
Recycling
Epson offers a recycling program for end of life hardware and ink cartridges.
Please go to www.epson.com/recycle (U.S.) or www.epson.ca/recycle
(Canada) for information on how to return your products for proper disposal.
Need ink?
You can purchase ink from an Epson authorized reseller. To find the nearest
reseller, call 800-GO-EPSON (800-463-7766).
Epson SureLab D870
replacementinkcartridges
Color Part number
Black T43S100
Cyan T43S200
Magenta T43S300
Yellow T43S400
Light Cyan T43S500
Light Magenta T43S600