Epson TM-T88IV ReStick Use and care manual

Describes how to control the printer and necessary information
when you develop applications.
Describes setup and instrallation of the product and peripherals.
Describes how to handle the product.
Describes precautions for the replacement.
Describes interfaces, connectors and character code tables.
Describes features and general specifications for the product.
Technical Reference Guide
410528701
Rev. B
Product Overview
Setup
Application Development Information
Handling
Replacement of the TM-T88III
Appendix

2
Cautions
• No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form
or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior
written permission of Seiko Epson Corporation.
• The contents of this document are subject to change without notice. Please contact us for the latest
information.
• While every precaution has taken in the preparation of this document, Seiko Epson Corporation
assumes no responsibility for errors or omissions.
• Neither is any liability assumed for damages resulting from the use of the information contained
herein.
• Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third
parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of:
accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this
product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating
and maintenance instructions.
• Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of
any options or any consumable products other than those designated as Original EPSON Products or
EPSON Approved Products by Seiko Epson Corporation.
Trademarks
EPSON and ESC/POS are registered trademarks of Seiko Epson Corporation in the U.S. and other
countries.
ESC/POS®Command System
EPSON has been taking industry’s initiatives with its own POS printer command system (ESC/POS).
ESC/POS has a large number of commands including patented ones. Its high scalability enables users
to build versatile POS systems. The system is compatible with all types of EPSON POS printers (excluding
the TM-C100) and displays. Moreover, its flexibility makes it easy to upgrade the future. The functionality
and the user-friendliness is valued around the world.
Revision History
Revision page Details of change
Rev. A All pages Newly authorized
Rev. B All page All descriptions

3
For Safety
Key to Symbols
The symbols in this manual are identified by their level of importance, as defined below. Read
the following carefully before handling the product.
WARNING
You must follow warnings carefully to avoid serious bodily injury.
CAUTION
Provides information that must be observed to prevent damage to the equipment or loss of
data.
•Possibility of sustaining physical injuries.
•Possibility of causing physical damage.
•Possibility of causing information loss.
Provides information that must be observed to avoid damage to your equipment or a
malfunction.
Provides important information and useful tips.

4
Warnings
WARNING
•To avoid risk of electric shock, do not set up this product or handle cables during a
thunderstorm
•Never insert or disconnect the power plug with wet hands.
Doing so may result in severe shock.
•Handle the power cable with care.
Improper handling may lead to fire or electric shock.
∗Do not modify or attempt to repair the cable.
∗Do not place any heavy object on top of the cable.
∗Avoid excessive bending, twisting, and pulling.
∗Do not place the cable near heating equipment.
∗Check that the plug is clean before plugging it in.
∗Be sure to push the plug all the way in.
•Be sure to use the specified power source.
Connection to an improper power source may cause fire or shock.
•Do not place multiple loads on the power outlet.
Overloading the outlet may lead to fire.
•Shut down your equipment immediately if it produces smoke, a strange odor, or
unusual noise.
Continued use may lead to fire. Immediately unplug the equipment and contact your
dealer or a Seiko Epson service center for advice.
•Never attempt to repair this product yourself.
Improper repair work can be dangerous.
•Never disassemble or modify this product.
Tampering with this product may result in injury or fire.
•Do not allow foreign matter to fall into the equipment.
Penetration by foreign objects may lead to fire.
•If water or other liquid spills into this equipment, do not continue to use it.
Continued use may lead to fire. Unplug the power cord immediately and contact your
dealer or a Seiko Epson service center for advice.
•If you open the DIP switch cover, be sure to close the cover and tighten the screw
after adjusting the DIP switch.
Using this product with the cover open may cause fire or electric shock.

5
lCautions
Restriction of Use
Whenthis productis used for applications requiring high reliability/safety such as
transportationdevices related to aviation, rail, marine, automotive etc.; disaster prevention
devices; various safety devices etc; or functional/precisiondevices etc, youshould use this
productonly after giving considerationto including fail-safes and redundancies into your
design to maintain safety and total system reliability. Beca use this productwas notintended for
use in applications requiring extremely high reliability/safety such as aerospace equipment,
main communicationequipment, nuclear power control equipment, or medical equipment
related to directmedical care etc, please make your ownjudgment onthis product’s suitability
after a full evaluation.
Modular Connectors
The printer uses the modular connectors specifically designed for the cash drawer. Do not
connectthese connectors to anordinary telephone line.
CAUTION
•Do not connect cables in ways other than those mentioned in this manual.
Different connections may cause equipment damage or fire.
•Be sure to set this equipment on a firm, stable, horizontal surface.
The product may break or cause injury if it falls.
•Do not use this product in locations subject to high humidity or dust levels.
Excessive humidity and dust may cause equipment damage or fire.
•Do not place heavy objects on top of this product. Never stand or lean on this
product.
Equipment may fall or collapse, causing breakage and possible injury.
•To avoid injury, do not insert fingers or any part of the hand in the roll paper
opening where the manual cutter is installed.
•Do not open the roll paper cover without taking the necessary precautions, as this
can result in injury from the autocutter fixed blade.
•Do not use aerosol sprayers containing flammable gas inside or around this
product.
Doing so may cause fire.
•To ensure safety, unplug this product before leaving it unused for an extended
period.

6
About this Manual
Aim of the Manual
This manual was created to provide informationondevelopment, design, and installationof
POS systems and development and design of printer applications for developers.
Manual Content
The manual is made up of the following sections:
Chapter 1 Product Overview
Chapter 2 Setup
Chapter 3 Application Development Information
Chapter 4 Handling
Chapter 5 Replacement of the TM-T88III
Appendix Interfaces and Connectors
Character Code Tables

7
Contents
■Revision History .....................................................................................................................2
■For Safety...............................................................................................................................3
Key to Symbols ....................................................................................................................................... 3
Warnings ................................................................................................................................................. 4
lCautions................................................................................................................................................. 5
■Restriction of Use ..................................................................................................................5
■Modular Connectors ............................................................................................................5
■About this Manual ................................................................................................................6
Aim of the Manual................................................................................................................................. 6
Manual Content .................................................................................................................................... 6
■Contents ................................................................................................................................7
Product Overview ........................................................................11
■Features ...............................................................................................................................11
■Product configuration ........................................................................................................12
Interface ............................................................................................................................................... 12
Buzzer .................................................................................................................................................... 12
Color...................................................................................................................................................... 12
Accessories........................................................................................................................................... 12
■Parts Name and Function ..................................................................................................14
Power Switch ........................................................................................................................................ 14
Power Switch Cover............................................................................................................................. 15
Control Panel ....................................................................................................................................... 15
Connectors........................................................................................................................................... 16
Offline .................................................................................................................................................... 16
■Error Status ...........................................................................................................................17
Automatically Recoverable Errors ..................................................................................................... 17
Recoverable Errors............................................................................................................................... 17
Unrecoverable Errors ........................................................................................................................... 18
■NV Memory (Non-Volatile Memory) ................................................................................19
NV Graphics Memory.......................................................................................................................... 19
■Product Specifications .......................................................................................................21
Printing Specifications ......................................................................................................................... 22
Character Specifications.................................................................................................................... 23
Printable Area ...................................................................................................................................... 24
Printing and Cutting Positions............................................................................................................. 25
Paper Specifications............................................................................................................................ 25
Electrical Characteristics .................................................................................................................... 26
Environmental Conditions................................................................................................................... 27

8
External Dimensions and Mass............................................................................................................28
■Option Specifications ........................................................................................................ 29
Power Supply Unit (PS-180) ..................................................................................................................29
Setup .............................................................................................31
■Flow of Setup....................................................................................................................... 31
■Installing the Printer............................................................................................................ 32
Important Notes on Horizontal Installation ........................................................................................32
Important Notes on Wall Hanging......................................................................................................32
■Setting the DIP Switches..................................................................................................... 33
Setting Procedure.................................................................................................................................33
For Serial Interface................................................................................................................................34
For Parallel/LAN/Wireless LAN Interface.............................................................................................36
For USB Interface...................................................................................................................................38
Selecting the Print Density (DIP Switch 2-3/2-4) ................................................................................39
Selecting the BUSY Status ....................................................................................................................40
■Setting the Memory Switches............................................................................................ 41
■Adjusting the Paper Roll Near-End Sensor ....................................................................... 43
■Connecting the Printer to the Host Computer................................................................. 44
For Serial Interface................................................................................................................................44
For Parallel Interface ............................................................................................................................46
For USB Interface...................................................................................................................................47
For LAN Interface..................................................................................................................................48
For Wireless LAN Interface ...................................................................................................................50
■Connecting the Power Supply Unit (PS-180) .................................................................... 51
Connecting the Power Supply Unit ....................................................................................................51
■Connecting the Cash Drawer ........................................................................................... 52
Connecting the Drawer Kick-out Cable............................................................................................52
Setting the Buzzer .................................................................................................................................53
Application Development Information......................................55
■How to Control the Printer.................................................................................................. 55
Selecting a Driver .................................................................................................................................55
ESC/POS Command ............................................................................................................................56
■Software and Manuals ....................................................................................................... 60
Download..............................................................................................................................................61
■Setting Check Modes ........................................................................................................ 62
Self-test Mode.......................................................................................................................................62
Hexadecimal Dumping Mode............................................................................................................63

9
Handling .......................................................................................65
■Installing and Replacing Roll Paper..................................................................................65
■Attaching/Removing the Connector Cover.....................................................................67
Attaching the Connector Cover ....................................................................................................... 67
Removing the Connector Cover ....................................................................................................... 67
■Removing Jammed Paper.................................................................................................68
When the Roll Paper Cover Cannot be Opened............................................................................ 68
■Cleaning the Thermal Head ..............................................................................................70
■Preparing for Transport .......................................................................................................70
Replacement of the TM-T88III.....................................................71
■Compatibility ......................................................................................................................71
Printing .................................................................................................................................................. 71
Print Density .......................................................................................................................................... 71
Print Speed ........................................................................................................................................... 71
Number of Head Energizing Parts...................................................................................................... 72
Printable Area ...................................................................................................................................... 72
Cutting Method ................................................................................................................................... 72
Receive Buffer ...................................................................................................................................... 72
Memory Capacity............................................................................................................................... 72
Electrical Characteristics .................................................................................................................... 73
DIP Switches ......................................................................................................................................... 73
Printer Status ......................................................................................................................................... 73
Hexadecimal Dumping....................................................................................................................... 73
Logo Registration................................................................................................................................. 73
Driver Compatibility............................................................................................................................. 74
Buzzer .................................................................................................................................................... 74
Accessories........................................................................................................................................... 74
Overall Dimensions .............................................................................................................................. 75
■Additional Functions and Functional Improvements ......................................................77
Print Speed ........................................................................................................................................... 77
High-Speed Graphic Printing ............................................................................................................. 77
Two-Dimensional Code ....................................................................................................................... 77
Number of Characters ........................................................................................................................ 77
NV Graphics ......................................................................................................................................... 78
Page Mode Area................................................................................................................................. 78
Transmission Speed (For Serial Interface) .......................................................................................... 78
Customized Value................................................................................................................................ 79
USB Interface ........................................................................................................................................ 79
USB Low Power Consumption Mode ................................................................................................. 79
Maintenance Counter ........................................................................................................................ 79
Power Supply Box................................................................................................................................. 80

10
Appendix......................................................................................81
■Specifications of Interface and Connector ..................................................................... 81
RS-232C Serial Interface.......................................................................................................................81
IEEE 1284 Parallel Interface..................................................................................................................84
USB (Universal Serial Bus) Interface.....................................................................................................87
■Character Code Tables ..................................................................................................... 88
Common to All Pages..........................................................................................................................88
Page 0 [PC437: USA, Standard Europe].............................................................................................89
Page 1 (Katakana)...............................................................................................................................90
Page 2 (PC850: Multilingual) ...............................................................................................................91
Page 3 (PC860: Portuguese) ...............................................................................................................92
Page 4 (PC863: Canadian-French)....................................................................................................93
Page 5 (PC865: Nordic) .......................................................................................................................94
Page 16 (WPC1252) .............................................................................................................................95
Page 17 (PC866: Cyrillic #2) ................................................................................................................96
Page 18 (PC852: Latin2) ......................................................................................................................97
Page 19 (PC858: Euro) .........................................................................................................................98
Page 255 (User-Defined Page)............................................................................................................99
International Character Sets.............................................................................................................100

Chapter 1 Product Overview
11
1
Product Overview
This chapter describes features and specifications of the product.
Features
Printing
•Issuing of batch receipts is possible. (200 mm/s maximum)
•Graphics are also printed with high-speed printing.
•Two-colorprinting is possible onthe two-color thermal paper.
Handling
•Easydrop-in paper loading
Software
•Command protocol is based onthe ESC/POS®Proprietary Command System.
•OPOSADKand Windows®printer driver are available.
•Inadditionto supporting several kinds of bar code printing, two-dimensional code (PDF417,
QR code) printing is possible.
•Various layouts are possible by using page mode.
•Amaintenance counter functionis supported.
Interface
Various interface boards (EPSON UB series) canbe used.

12
Product configuration
Interface
•Serial interface model (RS-232C)
• Parallel interface model (IEEE1284)
•USBinterface model (full-speed)
•Ethernetinterface model (10/100BASE-T)
•Wireless LAN interface model (IEEE802.11b)
Buzzer
•Modelwith the buzzer function
•Modelwithout the buzzer function
Color
•ECW(EpsonCool White)
•EDG(EpsonDark Gray)
Accessories
Attachments
• Roll paper (for operationcheck)
• User’s manual
•Powerswitch cover
•Connector cover
•Locking wire saddle (only for USB interface model)
CAUTION
Do not use the following interface boards with the buzzer function.
The printer or the interface board may be damaged.
•UB-E02A (Ethernet interface board with the buzzer function)
•UB-R02A (Wireless interface board with the buzzer function)

Chapter 1 Product Overview
13
1
Options
•External power supply (Model: PS-180)
•ACcableforthe PS-180.
•Powersupply box (Model: BX88W/OT-BX88B)
•Affixing tapes for fixing the printer (Model: DF-10)
• Wall hanging bracket(Model: WH-10)
•Interface boards (UB series)

14
Parts Name and Function
Power Switch
Turns the printer onor off. The marks onthe switch: ( / )
CAUTION
Before turning on the printer, be sure to check that the AC adapter is connected to
the power supply.
Before turning the printer off, it is recommended to send a power-off command to the
printer. If you use the power-off sequence, the latest maintenance counter values are
saved. (Maintenance counter values are usually saved every two minutes.)
For detailed information about ESC/POS commands, see the ESC/POS Application
Programing Guide.
Roll paper cover
Control panel
Cover open button
Power switch
Cutter cover
Power switch cover
Connector
cover

Chapter 1 Product Overview
15
1
Power Switch Cover
Install the power switch cover thatcomes with the TM-T88IV onto the printer to prevent
inadvertent changing of the power switch, to prevent tampering, and to improve the appearance
of the printer.
To resetthe printer whenthe power switch cover is installed, inserta long, thin object(such as
the end of a paper clip) into the hole in the power switch cover and press the power switch.
Control Panel
LED
POWER LED (green)
•Lights whenthe power supply is on.
•Goesout whenthe power supply is turned off.
ERROR LED
Lights or flashes whenthe printer is offline.
•Lights after the power is turned onor after a reset(offline). Automatically goes out after a
while to indicate thatthe printer is ready.
•Lights whenthe end of the roll paper is detected, and whenprinting has stopped (offline). If
this happens, replace the roll paper.
•Flasheswhenanerror occurs. (For details about the flash codes, see "Error Status" onpage 17.)
•Goesout during regular operation(online).
WARNING
If an accident occurs with the power switch cover attached, unplug the power cord
immediately.
Continued use may cause fire or shock.
(POWER) LED
ERROR LED
PAPER OUT LED
FEED button

16
PAPER OUT LED
•Lights whenthere is no more roll paper or there is little remaining.
•Offwhenthere is a sufficient amount of roll paper remaining.
•Flasheswhena self-testis in progress.
FEED button
Pressing this buttononce feeds the roll paper by one line. Holding this buttondownfeeds the
roll paper continuously.
Connectors
All cables are connected to the connector panel onthe lower rear of the printer.
• Drawer kick-out connector: Connects the cash drawer.
•Powersupply connector: Connects the power supply unit
•Interface connector: Connects the printer with the hostcomputer interface.
Offline
The printer automatically goes offline under the following conditions:
•During power on(including resetting with the interface) until the printer is ready
•During the self-test
•While roll paper is fed using the FEED button.
•Whenthe printer stops printing due to a paper-end (if anempty paper supply is detected by
the roll paper end sensor or if the driver has beensetto stop printing whena roll paper near-
end is detected)
•Whenanerror has occurred
The picture above shows a serial interface model. For details on the various interfaces and
how to connect the power supply connector and cash drawer, see "Connecting the Printer
to the Host Computer" on page 44 and "Connecting the Cash Drawer" on page 52.
DK
DC24V
FG
FG
Interface connector
Drawer kick-out connector
Power supply connector

Chapter 1 Product Overview
17
1
Error Status
There are three possible error types: automatically recoverable errors, recoverable errors, and
unrecoverable errors.
Automatically Recoverable Errors
Printing is no longer possible whenautomatically recoverable errors occur. They canbe
recovered easily, as described below.
Recoverable Errors
Printing is no longer possible whenrecoverable errors occur. They canbe recovered easily by
turning the power onagain or sending anerror recovery command from the driver after
eliminating the cause of the error.
Error Error description
Error LED flash code
Recovery measure
Roll paper
cover open
error
The roll paper cover
was opened during
printing.
Recovers automatically
when the roll paper
cover is closed.
Print head
temperature
error
A high temperature
outside the head drive
operating range was
detected.
Recovers automatically
when the print head
cools.
Error Error description
Error LED flash code
Recovery measure
Autocutter error Autocutter does not
work correctly.
Remove the jammed
paper or foreign matter
in the printer, close the
roll paper cover, send
the error recover
command, or turn the
power on to recover.
The error recovery command is valid only if a recoverable error (excluding automatically
recoverable errors) occurs.
Approx.
160 ms
Approx.
160 ms
Approx.2.56 s

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Unrecoverable Errors
Printing is no longer possible whenunrecoverable errors occur. The printer mustbe repaired.
CAUTION
Turn off the power immediately when unrecoverable errors occur.
Error Error description
Error LED flash code
Memory R/W error After R/W checking, the printer does not
work correctly.
High voltage error The power supply voltage is extremely
high.
Low voltage error The power supply voltage is extremely low.
CPU execution error The CPU is executing an incorrect address.
Internal circuit
connection error
Internal circuits are not connected
correctly.
UIB error An abnormal operation occurs in UIB.
Approx.
160 ms
Approx.2.56 s

Chapter 1 Product Overview
19
1
NV Memory (Non-Volatile Memory)
The printer has NV memory which includes the user NV memory and NV graphics memory that
users canuse.
NV Graphics Memory
Graphics such as shop logos to be printed onreceipts canbe stored. Evenwith a serial interface
model whose communicationspeed is low, high speed graphic printing is possible.
Use the TM Flash Logo Setup utility for NVRAM to register graphics.
NV Graphics Print Mode
Inthis mode the printer prints the following:
•Capacity of the NV graphics
•Usedamount of the NV graphics
•Unused capacity of the NV graphics
•Number of the NV graphics thatare registered
• Key code, number of dots in X direction, number of dots in Y direction, number of colors to be
defined.
•NVgraphics data
CAUTION
NV memory can be rewritten about 100,000 times. As a guide, NV memory rewriting should
be 10 times or less a day when you program applications.

20
Procedure
1Open the roll paper cover.
2While pressing the FEED button, turn the power on.
3Press the FEED button once.
4Close the roll paper cover.
5After instructions are printed, open the roll paper cover.
6Press the FEED button once.
7Close the roll paper cover.
Turnthe power off and onto returnto the normal mode.