
Application for Conguring Multiple Devices
(EpsonNet Cong)........................221
Soware Update Tools (EPSON Soware
Updater)...............................222
InstallingtheLatestApplications..............223
Updating the Printer's Firmware Using the
ControlPanel............................224
UninstallingApplications...................224
UninstallingApplications-Windows.........224
UninstallingApplications-MacOS..........225
PrintingUsingaNetworkService.............226
Solving Problems
CheckingthePrinterStatus..................227
Checking Messages on the LCD Screen. . . . . . . 227
ErrorCodeontheStatusMenu.............228
CheckingthePrinterStatus-Windows.......232
CheckingthePrinterStatus-MacOS........233
Checking the Soware Status................ 233
RemovingJammedPaper...................233
Paper Does Not Feed Correctly. . . . . . . . . . . . . . . 234
PaperJams............................234
PaperFeedsataSlant....................235
Several Sheets of Paper are Fed at a Time. . . . . . 235
Original Does Not Feed in the ADF. . . . . . . . . .235
PowerandControlPanelProblems............236
PowerDoesNotTurnOn.................236
PowerDoesNotTurnO.................236
PowerTurnsOAutomatically.............236
LCDScreenGetsDark...................236
TouchScreenDoesNotRespond............236
Cannot Operate from the Control Panel. . . . . . 236
CannotPrintfromaComputer...............237
CheckingtheConnection(USB)............237
CheckingtheConnection(Network).........237
Checking the Soware and Data. . . . . . . . . . . . 238
Checking the Printer Status from the
Computer(Windows)....................240
Checking the printer status from the
computer(MacOS).....................240
WhenYouCannotMakeNetworkSettings...... 241
Cannot Connect from Devices Even ough
NetworkSettingsareNoProblems.......... 241
Checking the SSID Connected to the Printer. . . 243
CheckingtheSSIDfortheComputer.........243
CannotPrintfromaniPhoneoriPad.......... 244
PrintoutProblems........................244
Printout is Scued orColorisMissing........244
BandingorUnexpectedColorsAppear.......245
Colored Banding Appears at Intervals of
Approximately2.5cm....................245
Blurry Prints, Vertical Banding, or
Misalignment..........................246
PrintQualityisPoor.....................246
PaperIsSmearedorScued...............247
Paper is Smeared During Automatic 2-Sided
Printing..............................248
PrintedPhotosareSticky.................248
Images or Photos are Printed in Unexpected
Colors...............................249
CannotPrintWithoutMargins.............249
Edges of the Image are Cropped During
BorderlessPrinting......................249
e Position, Size, or Margins of the Printout
AreIncorrect..........................249
Printed Characters Are Incorrect or Garbled. . . 250
ePrintedImageIsInverted..............250
Mosaic-LikePatternsinthePrints...........250
Uneven Colors, Smears, Dots, or Straight
LinesAppearintheCopiedImage...........250
Moiré (Cross-Hatch) Patterns Appear in the
CopiedImage......................... 251
An Image of the Reverse Side of the Original
AppearsintheCopiedImage..............251
e Printout Problem Could Not be Cleared. . . 251
OtherPrintingProblems................... 252
PrintingIsTooSlow.....................252
Printing Slows Down Dramatically During
ContinuousPrinting.....................252
Cannot Cancel Printing from a Computer
RunningMacOSXv10.6.8................252
CannotStartScanning.....................253
ScannedImageProblems...................253
Uneven Colors, Dirt, Spots, and so on Appear
whenScanningfromtheScannerGlass.......253
Straight Lines Appear when Scanning from
ADF................................254
eImageQualityIsRough...............254
Oset Appears in the Background of Images. . . 254
TextisBlurred.........................254
Moiré Patterns (Web-Like Shadows) Appear. . . 255
Cannot Scan the Correct Area on the
ScannerGlass..........................255
Text is Not Recognized Correctly when
SavingasaSearchablePDF................255
Cannot Solve Problems in the Scanned Image. . 256
Cannot Save Scanned Images to the Shared Folder 257
CheckingMessagesonthePrinter...........257
Saving the Scanned Images Takes a Long Time. .258
User's Guide
Contents
5