ERNITEC Orion DX 832 IR User manual

User’s Manual
Orion DX 832 IR

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User’s Manual – Orion DX 832IR
© 2019 Ernitec. All rights reserved
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Caution and Preventive Tips
Important Information
Before proceeding, please read and observe all instructions and warnings in this manual.
Retain this manual with the original bill of sale for future reference and, if necessary,
warranty service. When unpacking your unit, check for missing or damaged items. If any
item is missing, or if damage is evident, DO NOT INSTALL OR OPERATE THIS PRODUCT.
Contact your dealer for assistance.
•Handle with care, do not drop the unit
•Mount the unit in an equipment rack or place it on a solid, stable surface
•Indoor use only. Do not place the unit in a humid, dusty, oily, or smoky site
•Do not place it in an area with poor ventilation or in an area close to fire or other
sources of heat. Doing so may damage the unit as well as cause fire or an electric
shock
•When cleaning is necessary, shut down the system and unplug the unit from the
outlet before uncovering the top cover. Do not use liquid cleaners or aerosol cleaners.
Use only a damp cloth for cleaning
•Always shut down the system prior connecting or disconnecting accessories, with
the exception of USB devices
Copyright
Under copyright laws, the contents of this user manual may not be copied, photocopied,
translated, reproduced or reduced to any electronic medium or machine-readable format, in
whole or in part, without prior written permission of the company.
Important Information
Before proceeding, please read and observe all instructions and warnings in this manual.
Retain this manual with the original bill of sale for future reference and, if necessary, warranty
service. When unpacking your unit, check for missing or damaged items. If any item is
missing, or if damage is evident, DO NOT INSTALL OR OPERATE THIS PRODUCT.
Contact your dealer for assistance.

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User’s Manual – Orion DX 832IR
Regulation
This device complies with Part 15 of the FCC Rules. Operation is subject
to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must
accept any interference received,
including interference that may cause
undesired operation.
This symbol on the product or on its packaging indicates that this product
shall
not be treated as household waste in accordance with Directive
2002/96/EC. Instead it shall be handed over to the applicable collection
point for the recycling of electrical and electronic equipment. By proper
waste handling of this product you ensure that
it has no negative
consequences for the environment and human health, which could
otherwise be caused if this product is thrown into the garbage bin. The
recycling of materials will help to conserve natural resources.
For more details information about recycling of this product, please contact
your local city office, your household waste disposal service or the shop
where you purchased the product.
This symbol intends to alert the user to the presence of unprotected
“Dangerous Voltage” within the product’
s enclosure that may be strong
enough to cause a risk of electric shock.
This symbol intends to alert the user to the presence of important operating
and maintenance (servicing) instructions in the literature accompanying the
appliance.
Compliance is evidenced by written declaration from our suppliers, assuring
that any potential trace contamination levels of restricted substances are
below the maximum level set by EU Directive 2002/95/EC, or are exempted
due to their application.

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User’s Manual – Orion DX 832IR
© 2019 Ernitec. All rights reserved
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V 01280219
Table of Contents
1. Overview .................................................................................................................................. 4
1.1 Features ........................................................................................................................ 4
1.2 Package Contents ......................................................................................................... 5
1.3 Dimensions.................................................................................................................... 6
1.4 Connectors .................................................................................................................... 7
2. Camera Cabling....................................................................................................................... 8
2.1 Power Connection ......................................................................................................... 9
2.2 Ethernet Cable Connection ........................................................................................... 9
2.3 Audio / AIarm I/O & RS-485 Connection ..................................................................... 10
3. System Requirements .......................................................................................................... 11
4. Access Camera ..................................................................................................................... 12
5. Setup Video Resolution........................................................................................................ 15
6. Configuration Files Export / Import..................................................................................... 16
7. Tech Support Information .................................................................................................... 17
7.1 Delete the Existing Ernitec Viewer .............................................................................. 17
7.2 Setup Internet Security................................................................................................ 18

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User’s Manual – Orion DX 832IR
1. Overview
With the latest encoding technology and built-in IR LEDs, Orion DX 832IR Network IR
PTZ Camera presents strong HDR and high sensitivity performance, and is capable of
capturing high resolution images during daylight hours and even, in pitch-black darkness.
At night, or in any low/zero lighting environments, 831-R2 is able to provide effective
illumination to the objects 200 meters away, and also delivers crystal clear images with
high quality up to 40x optical zoom lens in long distance.
With delicate mechanism design, 831-R2 features Servo Feedback technology, which
makes the camera precisely return to the previous position without stalling, and ensures
the target monitoring region is fully secured. IP66 International standard is also
guaranteed for outdoor installation. Furthermore, combining 0 downtime power
switching (ZDT) technology, the camera ensures smooth streaming without sudden
power-loss.
1.1 Features
Multiple Progressive Scan CMOS Sensor Support up to 4M Resolution
Up to 40x Optical Zoom
Multi Exposure HDR
Electrical Image Stabilizer (EIS) Support
Multi Codec Support (H.265 / H.264 / MJPEG)
Low Latency Streaming
Quad Streams Support
True Day/Night Function (ICR)
IR LED (Working Distance up to 200m)
BNC Analog Output for Installation Support
RS-485 Support
3D Motion Compensated Noise Reduction (MCTF)
Smart Event Function- External Input/ Motion Detection/ Network Failure
Detection/ Periodical Event/ Manual Trigger/ Audio Detection
Text Overlay and Privacy Masks
Micro SD/SDHC/SDXC Card Support
ONVIF Profile S/G/Q Support
Smart Low Bitrate Control
Weatherproof (IP66)
Servo Feedback – Guarantees No Drifting
Zero-Down-Time(ZDT) Power Switching

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User’s Manual – Orion DX 832IR
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1.2 Package Contents
Please check the box contains the items listed here. If any item is missing or has
defects, DO NOT install or operate the product and contact the dealer for
assistance.
Orion DX 832IR
Network IR PTZ Camera
Quick Guide
M4 Security Screw
with Rubber
2-Pin Power
Terminal Block (DC12V Use)
3-Pin Power
Terminal Block (AC 24V Use)
14-Pin Alarm/Audio I/O
Terminal Block
NOTE: To use an external power supply, please contact the camera
manufacturer to confirm that the power supply uses the same power
specifications as the camera. The power supply must comply with the LPS
requirements.
NOTE: Do not replace batteries of the camera. Risk of explosion may
occur if the battery is replaced by an incorrect type.

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User’s Manual – Orion DX 832IR
1.3 Dimensions

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User’s Manual – Orion DX 832IR
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1.4 Connectors
Refer to the diagrams below for the positions of the reset button and various
connectors of the camera. Definition of the reset button and the connectors are
given as follow.
No.
Connector
Definition
1
Power Connector
(DC12V) DC12V power connection
2 RJ-45 Port * For network and UPoE connections
3
Power Connector
(AC24V) AC24V power connection
4 Reset Button
Press the button with a proper tool for at least 20
seconds to restore the system.
5
Audio/Alarm I/O &
RS-485 Connector ** Audio/Alarm I/O & RS-485 connection
6 BNC For analog video output
7 SD Card Slot
Insert the SD card into the card slot to store videos
and snapshots. Do not remove the SD card when the
camera is powered on.
*Please contact the manufacturer for compatible PoE injector.
**Do NOT connect external power supply to the alarm I/O connector of the camera.
NOTE: It is not recommended to record with the SD card for 24/7
continuously, as it may not be able to support long term continuous data
read/write. Please contact the manufacturer of the SD card for information
regarding the reliability and the life expectancy.

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User’s Manual – Orion DX 832IR
2. Camera Cabling
The outdoor models are being IP66-rated to prevent water from entering the
camera. However, water might still enter the camera if it is being improperly
installed. Please make sure the warnings below are strictly followed when
installing the camera.
NOTE: This camera must be installed by qualified personnel and the
installation should conform to all local codes.
Place all cables and the adaptor in dry and well-waterproofed
environments, e.g. waterproof boxes. The purpose is to prevent moisture
accumulation inside the camera and moisture penetration into cables.
While running cables, slightly bend the cables to a U-shaped curve to
make a low point (as demonstrated in the figures below). The purpose is
to prevent water from entering the camera along the cables from above.
The cable entry hole of the outdoor mounting kit (indicated in the figure
below) needs to be sealed with thread seal tape to avoid water from
entering the camera.

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User’s Manual – Orion DX 832IR
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2.1 Power Connection
To power up the camera, connect the DC12V or AC24V power adaptor to the
power connector of the camera and the power outlet. Refer to the diagram and
pin definition below for AC24V power connection.
Pin Definition
1 AC24V L
2 GND
3 AC24V N
Alternatively, users can use an Ethernet cable and connect it to the RJ-45 port
of the camera and an UPoE 60W switch.
Zero Downtime Power Switching (ZDT)
When users connect DC12V power jack and the RJ-45 port at the same time,
the power input comes from the DC12V connector. If the DC12V power source
fails, the camera will switch power input seamlessly to the RJ-45 port until the
DC12V power source is restored.
2.2 Ethernet Cable Connection
To connect one end of the Ethernet cable to the RJ-45 connector of the camera,
and plug the other end of the cable to the network switch or PC.
NOTE: In some cases, Ethernet crossover cable might be needed when
connecting the camera directly to the PC.
NOTE: Check the status of both power and network activity indicator
LEDs. If either LED is unlit, please check the corresponding connection.
Green Power LED lights up when the camera is powered up.
Orange Network LED (1) flashes when data is being transmitted
over network, (2) lights up for good network connection.

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User’s Manual – Orion DX 832IR
2.3 Audio / AIarm I/O & RS-485 Connection
Please refer to the diagram and pin definition tables below for audio/alarm I/O &
RS-485 connection.
Pin Definition Pin Definition Pin Definition Pin Definition
1 Audio Out 5Alarm Out
B1 9Alarm In 4 13
GND (Alarm
I/O
& RS-485)
2 GND
(Audio I/O) 6Alarm Out
B2 10 Alarm In 3 14 Audio In
3 Alarm Out A1
7RS-485 D+ 11 Alarm In 2 Def
4 Alarm Out A2 8RS-485 D-12 Alarm In 1 Dn Definition

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User’s Manual – Orion DX 832IR
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3. System Requirements
To perform the camera via web browser, please ensure the PC is in good network
connection, and meet the system requirement as described below.
Items System Requirement
Personal Computer
Minimum :
1. Intel® CoreTM i5-2430M @ 2.4 GHz
2. 4 GB RAM
Recommended :
1. Intel® CoreTM i7-870 @ 2.93 GHz
2. 8 GB RAM
Operating System Windows 7 or later operating system
Web Browser
Microsoft Internet Explorer 11.0 (recommended)
Chrome
Firefox
Safari
Network Card 10Base-T (10 Mbps), 100Base-TX (100 Mbps) or
1000Base-T (1000 Mbps) operation
Viewer ActiveX control plug-in for Microsoft IE
NOTE: The ITE is to be connected only to PoE networks without routing
to the outside plant or equivalent description.

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User’s Manual – Orion DX 832IR
4. Access Camera
For initial access to the camera, users can search the camera through the
installer program: DeviceSearch.exe.
Accessing the Camera by Device Search Software
Step 1: Double click on the program Device Search.exe.
Step 2: After its window appears, click on the <Device Search> button on the
top. All the finding IP devices will be listed in the page.
Step 3: Find the camera in the list by its IP address and click on it. The default
IP address of the camera is: 192.168.0.250.
Step 4: The default IP address of the camera may not be in the same LAN as
the IP address of the PC. If so, the IP address of the camera needs to
be changed. Right click on the camera and click <Network Setup>.
Meanwhile, record the MAC address of the camera, for future
identification.
Step 5: The <Network Setup> page will come out. Select <DHCP> and click
<Apply> down the page. The camera will be assigned with a new IP
address.
Step 6: Click <OK> on the Note of setting change. Wait for one minute to re-
search the camera.
Step 7: Click on the <Device Search> button to re-search all the devices. Find
the camera in the list by its MAC address. Then double click or right
click and select <Browse> to access the camera directly via a web
browser.

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User’s Manual – Orion DX 832IR
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V 01280219
Step 8: A prompt window requesting for default username and password will
appear. Enter the default username and password shown below to
login to the camera.
Login ID Password
Admin 1234
NOTE: ID and password are case sensitive.
NOTE: It is strongly advised that administrator’s password be
altered for the security concerns. Refer to the Orion DX 832IR
Network IR PTZ Camera Menu Tree for further details.
Installing Ernitec Viewer Software Online
For the initial access to the camera, a client program, Ernitec Viewer, will be
automatically installed to the PC when connecting to the camera.
If the web browser doesn’t allow Viewer installation, please check the Internet
security settings or ActiveX controls and plug-ins settings (refer to section Setup
Internet Security) to continue the process.
The Information Bar (just below the URL bar) may come out and ask for
permission to install the ActiveX Control for displaying video in browser.
Right click on the Information Bar and select <Install ActiveX Control…> to allow
the installation. A security warning window will pop up. Click on <Install> to carry
on software installation.
The download procedure of Ernitec Viewer software is specified as follows.
Step 1: In the Ernitec Viewer installation window, click on <Next> to start the
installation.
Step 2: A status bar will be displayed to show the installation progress. After
the installation is completed, click on <Finish> to exit the installation
process.
Step 3: Click on <Finish> to close the Ernitec Viewer installation page.

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User’s Manual – Orion DX 832IR
Once the Viewer is successfully installed, the Home page of the camera will be
shown as the figure below.
Zoom and Focus Adjustment
The live image will be displayed on the Home page when the camera is
successfully accessed. If zoom or focus is not at the desired position, please use
the function buttons on the Home page for adjustment. Refer to the Orion DX
832IR Network IR PTZ Camera Menu Tree for more details about the function
buttons.

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User’s Manual – Orion DX 832IR
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5. Setup Video Resolution
Users can setup video resolution on Video Format page of the user-friendly
browser-based configuration interface.
Video Format can be found under: Streaming> Video Configuration.
The default value of the video resolution is as below.
2M
Normal Mode
H.265- 1920 x 1080 (30/25 fps) +
H.265- 1920 x 1080 (30/25 fps)
HDR Mode
3M
Normal Mode
H.265- 2048 x 1536 (30/25 fps) +
H.265- 800 x 600 (30/25 fps)
HDR Mode
4M
Normal Mode
H.265- 2688 x 1512 (30/25 fps) +
H.265- 800 x 600 (30/25 fps)
HDR Mode
For more details about the combinations of video resolution, please refer to the
Orion DX 832IR Network IR PTZ Camera Menu Tree.

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User’s Manual – Orion DX 832IR
6. Configuration Files Export / Import
To export / import configuration files, users can access the Maintenance page on
the user-friendly browser-based configuration interface.
The Maintenance setting can be found under this path: System> Maintenance.
Users can export configuration files to a specified location and retrieve data by
uploading an existing configuration file to the camera. It is especially convenient
to make multiple cameras having the same configuration.
Export
Users can save the system settings by exporting the configuration file (.bin) to a
specified location for future use. Click on the <Export> button, and the popup
File Download window will come out. Click on <Save> and specify a desired
location for saving the configuration file.
Upload
To upload a configuration file to the camera, click on <Browse> to select the
configuration file, and then click on the <Upload> button for uploading.

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7. Tech Support Information
This chapter will introduce how to delete previously-installed Ernitec Viewer in
the PC and how to setup the Internet security.
7.1 Delete the Existing Ernitec Viewer
For users who have installed the Ernitec Viewer in the PC previously, please
remove the existing Ernitec Viewer from the PC before accessing to the IP
camera.
Deleting the Ernitec Viewer
In the Windows <Start Menu>, activate <Control Panel>, and then double click
on <Add or Remove Programs>. In the <Currently installed programs> list, select
<Ernitec Viewer> and click on the button <Remove> to uninstall the existing
Ernitec Viewer.
Deleting Temporary Internet Files
To improve browser performance, it is suggested to clean up all the files in the
<Temporary Internet Files>. The procedure is as follows.
Step 1: In the web browser, clicks on the <Tools> tab on the menu bar and
select <Internet Options>.
Step 2: Click on the <Delete> button under the <Browsing History> section.
Step 3: In the appeared window, tick the box beside the <Temporary Internet
Files> and click on <Delete> to start deleting the files.

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User’s Manual – Orion DX 832IR
7.2 Setup Internet Security
If ActiveX control installation is blocked, please either set Internet security level
to default or change ActiveX controls and plug-ins settings.
Internet Security Level: Default
Step 1: Start the Internet Explorer (IE).
Step 2: Click on the <Tools> tab on the menu bar and select <Internet Options>.
Step 3: Click on the <Security> tab, and select <Internet> zone.
Step 4: Down the page, click on the <Default Level> button and click on <OK>
to confirm the setting. Close the browser window, and restart a new
one later to access the IP camera.
ActiveX Controls and Plug-ins Settings
Step 1: Repeat Step 1 to Step 3 of the previous section above.
Step 2: Down the page, click on the <Custom Level> button to change ActiveX
controls and plug-ins settings. The Security Settings window will pop up.
Step 3: Under <ActiveX controls and plug-ins>, set ALL items (as listed below)
to <Enable> or <Prompt>. Please note that the items vary by IE version.
ActiveX controls and plug-ins settings:
1. Binary and script behaviors.
2. Download signed ActiveX controls.
3. Download unsigned ActiveX controls.
4. Allow previously unused ActiveX controls to run without prompt.
5. Allow Scriptlets.
6. Automatic prompting for ActiveX controls.
7. Initialize and script ActiveX controls not marked as safe for scripting.
8. Run ActiveX controls and plug-ins.
9. Only allow approved domains to use ActiveX without prompt.
10. Script ActiveX controls marked safe for scripting*.
11.Display video and animation on a webpage that does not use external media player.
Step 4: Click on <OK> to accept the settings. A prompt window will appear for
confirming the setting changes, click <Yes(Y)> to close the Security
Setting window.
Step 5: Click on <OK> to close the Internet Options screen.
Step 6: Close the browser window, and restart a new one later to access the IP
camera.