Essence Care@Home Halo Emergency Pendant Plus User manual

Care@Home™
Halo Emergency Pendant Plus
User Guide
ESUGSC190
Revision 1.0
February 2021

Table of Contents
2
Care@Home™ Halo Emergency Pendant Plus User Guide
Care@Home™ Release 6.1
Table of Contents
1. Overview...........................................................................................................................................3
2. Pairing the Pendant.......................................................................................................................... 4
3. Operating the Pendant .....................................................................................................................5
3.1. Notifications .........................................................................................................................5
3.2. LED Indications .....................................................................................................................5
3.3. Supervision............................................................................................................................5
4. Specifications................................................................................................................................... 6
Legal Notice............................................................................................................................................. 8

Overview
Care@Home™ Halo Emergency Pendant Plus User Guide
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1. Overview
The Essence Halo Emergency Pendant Plus (EPPH) is an innovative, wearable, multi-function
emergency device for signaling emergency situations.
The pendant is meant to always be with the resident. The EPPH can be worn around the neck or on the
wrist. A lanyard or wristband is provided.
If the pendant's button is pressed, the pendant sends an emergency message via a radio signal to the
control panel, which, in turn, passes the message to the monitoring station.
Pendant features:
Fully water resistant (IP67)
Wireless connectivity with the control panel that can reach over 150 m (500 ft.) in the open air
Battery life of up to two years
Lightweight
LED indicator

Pairing the Pendant
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Care@Home™ Halo Emergency Pendant Plus User Guide
2. Pairing the Pendant
You need to pair the pendant with the control panel before the pendant can be used.
To pair a pendant:
1. Press and hold the PAIRING button on the control panel until you hear the double beep.
2. Press and hold pendant button for five seconds.
3. Ensure that the pairing process is successful. The process can have the following results:
Control Panel Behavior Meaning
EMERGENCY button ring blinks blue. Pairing is successful
Control panel beeps and EMERGENCY button ring
lights up red for two seconds.
Pairing is unsuccessful. Try again.
Control panel makes a low pitch beep and
EMERGENCY button ring lights up blue as
EMERGENCY button lights up red.
This pendant has already been paired with this
control panel.
Control panel beeps and the EMERGENCY button
ring lights up red
Control panel memory is full. No additional devices
can be paired.
PAIRING Button

Operating the Pendant
Care@Home™ Halo Emergency Pendant Plus User Guide
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3. Operating the Pendant
The resident operates the pendant by pressing the button to get help.
3.1. Notifications
When the resident presses the pendant button, the pendant sends notifications to the control panel.
In addition, depending on how the control panel is configured, the pendant periodically sends
information to the control panel, including: the pendant battery charge percentage
3.2. LED Indications
The pendant LED lights up as shown in the following table:
LED Situation
Blinks red for 8 seconds. Pendant button pressed.
Lights green Battery was just replaced.
3.3. Supervision
The pendant is a supervised device. The pendant periodically transmits its status to the control panel.
The frequency of the reporting periods can be configured. If after a predefined time the control panel
does not receive a status message, the control panel sends a Supervision lost message to the
monitoring station.

Specifications
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Care@Home™ Halo Emergency Pendant Plus User Guide
4. Specifications
Category Data
Part Number ES700EPPH
Communications Maximum RF range: 152 m (500 ft.) open air
Protocols: Proprietary bi-directional radio protocol
Modulation and frequency: FSK modulation
916.5 MHz (North America and Australia)
Data security: 32-bit ID, over four billion combinations
Power Battery: Lithium 3 V CR2032

Battery life: Up to two years
Dimensions Size Height: 10 mm (0.39 in.), Diameter: 35 mm (1.38 in.)

Weight: 10.5 g (0.37 oz.)
Environment Storage ambient temperature range: -20°C — 70°C (-4°F — 158°F)
Operating ambient temperature range: -10°C — 55°C (14°F — 131°F)
Operating humidity: Up to 93% non-condensing

Water and dust resistant: IP67 compliant
Compliance FCC Part 15

IC
This device complies with FCC Rules Part 15 and with Industry Canada’s license-exempt RSSs. Operation
is subject to the following two conditions:
(1) This device may not cause harmful interference
(2) this device must accept any interference received including interference that may cause undesired
operation.
For Industry Canada:
Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts
de licence. L’exploitation est autorisée aux deux conditions suivantes :
(1) l’appareil ne doit pas produire de brouillage;
(2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage
est susceptible d’en compromettre le fonctionnement.

Specifications
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NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
-- Reorient or relocate the receiving antenna.
-- Increase the separation between the equipment and receiver.
-- Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
-- Consult the dealer or an experienced radio/TV technician for help.
For Industry Canada:
- This Class B digital apparatus complies with Canadian ICES-003.
- Cet appareil numerique de la classe B est conforme a la norme NMB-003 du Canada.
WARNING! Changes or modifications to this equipment not expressly approved
by the party responsible for compliance (Essence SmartCare Ltd.) could void the
user’s authority to operate the equipment.

Legal Notice
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Care@Home™ Halo Emergency Pendant Plus User Guide
Legal Notice
Usage of this document, and all information (including product information) provided within, are subject to the following terms and conditions, and all
applicable laws. If you do not agree with these terms, please do not access or use the remainder of this document.
This document contains highly confidential information, which is proprietary to Essence SmartCare Ltd. and/or its affiliates (hereafter, "Essence"). No part
of this document's contents may be used, copied, disclosed or conveyed to any third party in any manner whatsoever without prior written permission
from Essence.
The information included in this document is intended for your knowledge and for negotiation purposes only. Essence makes no implicit representations
or warranties with respect to such information.
The information included in this document is subject to change without notice. Any decision to rely on the information contained herein shall be at your
sole responsibility, and Essence will not accept any liability for your decision to use any information or for any damages resulting therefrom.
Certain laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the
above disclaimers, exclusions, or limitations may not apply to you.
By using the information contained herein, you agree that the laws of the State of Israel, without regard to principles of conflict of laws, will govern any
dispute of any sort that might arise between you and Essence regarding the information contained herein, and any such dispute shall be settled
exclusively in the competent courts of Tel Aviv-Jaffa, Israel.
All registered or unregistered trademarks, product names, logos and other service marks mentioned within this document are the property of Essence, or
their respective owners. Nothing contained herein shall be construed as conferring by implication, estoppels, or otherwise any license or right, either
express or implied, under any patent or trademark of Essence or any third party. No use of any trademark may be made without the prior written
authorization of Essence.
This document and all of its contents are protected intellectual property of Essence. Any copying, reprinting, reuse, reproduction, adaptation,
distribution or translation without the prior written permission of Essence is prohibited.
Please check your End User License Agreement (EULA) for terms and conditions.
© 2021 All rights reserved to Essence SmartCare Ltd.
For more information, please contact: Essence SmartCare Ltd.
12 Abba Eban Avenue,
Ackerstein Towers Bldg. D
Herzliya Pituach, 4612001 Israel
www.essence-grp.com
Tel: [phone]
Fax: [phone]