Essence Care@Home Family User manual

The Control Panel
Emergency Button:
●Initiate an emergency call
●Answer speakerphone call
●Disconnect speakerphone call
Reset Button:
●Cancel an active
alarm report
●Clear reminders
Microphone
Insert
the SIM
Turn the power
switch on
Insert the backup
battery
Connect the
power cable
and plug into a
power source.
Then close the
back cover.
Getting Started
Care@Home™ Family enables people to enjoy the
comfort of aging at home with full confidence and
peace of mind for themselves and their loved ones.
4
1
2
3
Install the Apps

Setting Up the Control Panel Using the Control Panel
In the App Store or Play Store, search for the name of the app as provided by your service provider.


Install the Motion Detectors
Install the Door/Window Sensor
Install the sensor on the upper part of the front door, at least 2 m (6.6 ft.)
from the control panel
Install one detector in the dining room and one in the restroom
Open the transmitter
Peel off the protective strips
Remove the mounting base Open the battery cover and
insert the battery
Press onto the wall or corner
Insert the detector into the mounting base.
Then peel off the strips. Use only the adhesives
needed for the installation (flat wall or corner)
Insert the battery
Align using the marks
Close the transmitter
Press one unit on the door
and the other on the frame
1 2 3
5 64
Alignment
Marks
TransmitterMagnet
For installing
in a corner
For installing
on flat wall
3 cm.
Location:
●On a flat wall, or in a corner.
●At least 2.m (6.6 ft.) from the
control panel.
●Height of 2 m (6.6 ft.) - 2.2 m
(7.2 ft.)
●Not facing windows, sunlight,
or a strong light source.
●Within 12 m (40 ft.) of the
coverage area.
●Spherical lens facing
downward.
1
3
2
4


Monitoring and Reports
Test the Installation
Status Page
Day Story
Day View
Day Story
List View
Weekly Activity
Summary
You can use the mobile app to view:
Number of open alerts
Resident’s current
general status
Daily reports and
real time status
Quick access buttons
View a summary of the
resident’s activity over a
weekly period.
You can view other days
by tapping the arrows or
the date
The day view gives you
a view of the resident’s
presence over a
particular day.
The list view gives you
an additional perspective
of daily presence in an
easy-to-read calendar
format.
Open the app you
installed in step 1
and tap Installation
Tool
Choose the device
To test the control
panel, tap
To test devices, tap
12 3 4

Care@HomeTM Icons
Activity
Type
Alerts
Events
Restroom
Bathroom Living RoomBedroom
Meal /
Dining Room
User at
Home
Family
Wandering
Extreme
Temperature
Panic
Button
Activity
Alert
Technical
Alert
Front Door
Open Door Picture
No Unresolved
Alerts
System
Messages
Open
Alerts
Unresolved
Alerts
Legal notice: http://www.essence-grp.com/html/concerning_documents.html
© 2017 All rights reserved to Essence SmartCare Ltd.
www.essence-grp.com • [email protected]
ESUG05131 Rev. 1.0
History List
Use this screen to view a list of all the
alerts, when they were generated, and
their current status.
Tap to choose which type of
alerts you want to see.
For more information, see: http://www.essence-grp.com/resources/smart-care-download.html
History and Alerts
Event Handling and Verification
The icon
indicates there are
unresolved alerts.
Tap the icon to see
details of the alerts.
If you choose to take action,
you can:
●Send an event to other
family members.
●Call emergency services.
●Take a photo if you have a
camera in the system.