ETC QuickTouch Preset Handheld User manual

ETC User Guide
QuickTouch Preset Handheld
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© 2020 Electronic Theatre Controls, Inc. Trademark and patent info:etcconnect.com/ip
Product information and specifications subject to change. ETCintends this document to be provided in its entirety.
8063M1210-1.52 Rev A Released 2020-07
Overview
This user guide provides information on how to use the QuickTouch Preset Handheld controller. There
are multiple types of users that can log in to the QuickTouch Preset Handheld controller. Each user
type has their own purpose and the user interface responds based on who logs in. You can identify the
type of user for your login by the Group designation when you select your user during login.
Use the table below to identify your user type and the actions that you can perform from each screen:
User Group Manual screen Presets screen Panel
Presets screen Settings screen
Emergency Manual move N/A N/A N/A
User
•
Manual move
•
Target move
•
Trim move
N/A N/A N/A
Preset Operator Go button to run Load preset N/A N/A
Operator
•
Manual move
•
Target move
•
Trim move
•
Load preset
•
Copy preset N/A N/A
Power User
•
Manual move
•
Target move
•
Trim move
•
Set trims
•
Set attached
load
•
Lock a motor
•
Advanced
config
•
Create
preset
•
Load preset
•
Edit preset
•
Copy preset
•
Delete
preset
•
Set as simple
•
Configure
OSC
N/A N/A
Panel Preset
Operator N/A N/A Run preset N/A
Panel User
•
Manual move
•
Target move
•
Trim move
N/A Run preset N/A
Admin N/A N/A N/A
•
Configure
display
•
Manage users

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Warnings and Notifications
The operation of ETC Rigging™ equipment requires responsible use and specific training. Only
authorized, trained personnel should operate this rigging system. Unauthorized use, alteration, or
use for situations other than those for which it was designed may cause damage to the equipment,
other property damage, or injury to persons, potentially of a severe nature. All safety precautions
must be observed and adhered to at all times.
Read and obey the following warning statements to ensure safe and consistent use of your ETC
Rigging system.
WARNING: ETC Rigging systems must not be operated by a user until
installation and configuration have been completed by an ETC trained and
approved technician. Only ETC trained and approved technicians are authorized
to operate equipment during the installation and configuration process.
WARNING: Only properly trained and authorized persons shall operate ETC
Rigging systems.
WARNING: Improper operation may cause serious injury or death.
AVERTISSEMENT : Un fonctionnement incorrect peut provoquer des blessures
graves, voire mortelles.
WARNING: When using the ETC Rigging system, the user must have an
unobstructed view of the entire lineset and its attached load. If the user’s view
is obstructed, a second person (spotter) MUST be used to assist the operator at
all times. The spotter must have an unobstructed view of all moving
components and be able to maintain clear communication with the operator at
all times.
If a problem arises while a hoist is moving (such as a mechanical issue or
interference from other objects) stop movement immediately by releasing all
dead-man and "Go" buttons or by using the Emergency Stop button. If a spotter
sees a problem while a hoist is moving, the spotter must signal the user to stop
movement immediately.
WARNING: Devices under control of the ETC Rigging system must only be
used to move a maximum load equal to or less than its rated capacity.
Overloading the device may result in damage to the system, other property
damage, serious injury, or death.
AVERTISSEMENT : Les appareils sous le contrôle du système ETC doivent
uniquement être utilisés pour déplacer une charge maximale équivalente ou
inférieure à sa capacité nominale. Une surcharge de l'appareil peut entraîner
l'endommagement du système et d'autres biens, des blessures graves, voire la
mort.

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WARNING: Disconnect power before servicing this equipment.
AVERTISSEMENT : Déconnectez l'alimentation avant d'effectuer l'entretien
de cet équipement.
WARNING: The Working Load Limit (WLL) of any device is the maximum load
capacity that a user may apply to that device or system.
All ETC Rigging hoists have a Working Load Limit. This is identified on the
product label on the back of the hoist and on the batten label. This limit is not
the same for all hoists; be sure to check the Working Load Limit for all hoists in
your system. Prodigy Working Load Limits include a design-safety factor.
If you cannot find a Working Load Limit for any device under the control of the
ETC Rigging system, do not operate and contact your ETC Rigging installer.
NEVER exceed the Working Load Limit for any hoist.
WARNING: Do not exceed point load, Uniform Distributed Load (UDL), or
Working Load Limit (WLL) for any line set. See label on batten for POINT, UDL,
and WLL. Point, distributed, and working load limits may be different for each
device.
Do not suspend persons from the device or any of its components. Do not ride
on the batten.
Stop use of the system immediately if unusual noises are heard or unusual
smells are detected during operation. Contact a qualified ETC Rigging inspector
before resuming use.
In the event of an Emergency Stop (E-stop) cease use of the system, identify
who engaged the E-stop and why, and resolve the issue before restarting the
system.
Never lock or jam the operating buttons in the depressed (“on”) position. These
hold-down buttons must be operated by a competent person at all times. Log
out or remove the enable key of this rigging controller when a competent or
qualified person is not present.
Use a remote unit when the load is obscured from this operator position or have
someone observe the load while it is moving. Never leave the controller when a
hoist is in motion.
Prior to servicing the system, disconnect and lock out/tag out power (according
to NFPA Standard 70E) to any relevant components.
Always inspect and test the ETC Rigging system before each use.
Have certified ETC Rigging inspector perform regular inspection and
maintenance as dictated by the system installer, ETC's specifications, and
warranty agreements. The system must be inspected annually by a qualified
ETC Rigging inspector.

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Hardware
Touchscreen
Joystick
Deadman trigger
E-stop button
The QuickTouch Preset Handheld controller is
controlled using the following hardware features:
Touchscreen: Provides selection and configuration
options from the available screens.
E-stop button: Used to stop all movement in the
system when necessary.
Joystick: Provides a switch to control the velocity
of manual moves and the speed of target moves.
Deadman trigger: Closes the Deadman circuit
and, when depressed, allows for motor movement.
Login
To log in to your controller, press Login from the
main screen. When the User Login dialog appears,
select the appropriate user login from the list. This
causes the Enter Pin Code dialog to appear. Enter
your user code and press Ok to log in.

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Manual
The Manual screen contains rows of channels on the top of the screen and configuration and
movement options on the bottom of the screen. The right and left sides of the screen have ENABLE
and VELOCITY indicator bars, respectively. The ENABLE bar illuminates when the Deadman trigger
is held down, indicating that the Deadman circuit is enabled and motors are ready for movement.
The VELOCITY bar is separated into blue (upper) and green (lower) halves. When pressing the
joystick in the up direction, the VELOCITYbar indicates the rate of movement in the blue area.
Likewise, pressing the joystick in the down direction indicates the rate of movement in the green
area.
Move Motors Manually
To move a motor manually, perform the following steps:
1. Select the channel or channels that you want to move.
2. Press and hold the Deadman trigger button. The ENABLE bar on the left side of the screen
illuminates.
3. Push the joystick in the up or down direction to move the selected motors.
4. Release the joystick and Deadman trigger when the motor reaches the intended destination.
Perform Target Moves
To perform a target move follow these steps:
1. Select one or more channels that you want to move to a specific target and then press the
editable Target field in the properties area.
2. In the Edit Target Position dialog that appears, enter the target destination and press Ok.
3. Press and hold the Deadman trigger to move to the target destination.
Note: You can use the joystick to affect the rate of movement during a target move.

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Move Channels Using Trims
To move a moter using trims, perform the following steps:
1. Select the channel you want to move.
2. Click one of the trim buttons from the properties area to select the trim as your destination.
Note that the trim value is now displayed in the Target field.
3. Press and hold the Deadman trigger to move to the target destination.
Note: You can use the joystick to affect the rate of movement during a trim move.
Set Channel Trims
You can set trims for you channels from the trim fields (Low Trim, Trim 1, Trim 2, High Trim) or from
the Trims tab in the Advanced dialog. When you select a trim from either workspace, the Edit trim
dialog appears and lets you set or edit a trim. You can also designate the Low and High trims as
limits if you want.
Set Attached Load Position
Setting your attached load position allows you to have the position readout indicate the bottom of
the attached load (i.e. bottom of the scenery) as opposed to the actual batten position. This allows
you to move a motor to 0'0" so that the scenery touches the stage and the batten remains at the
specifed elevation above the stage.
Perform the following steps to set an attached load:
1. Manually move the motor so that your attached load (i.e. scenery) rests at the lowest desired
position .
2. With the channel still selected, press the Load Attached button to open the Scenery Bottom
Position dialog.
3. Enter the position of the bottom of your load.
•
If the load is physically touching the stage, enter 0'0"
•
If the load is floating, enter the measured distance between the stage and the bottom of
the load
4. Press Ok.
Any channel that has a load attached configured displays a horizontal bar below the channel
position. For example, the following image shows the attached load position is set to 40' 0" for
channel 1.
Lock Motors
The "Lock" button can be found in the lower left part of a channel's properties area and can be
toggled between on and off for that channel. Press "Lock" to lock the selected channel and prevent
it from moving in any way. Press Lock again to unlock the channel.

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Advanced Configuration
You can open the Advanced dialog for any channel, from which the following tabs are available
with their respective functions.
•
Trims: Allows you to set trims for the motor
•
Load: Provides load information for your motor
•
Speed: Provides speed information for your motor
•
Status: Provides system status and history
•
Statistic: Provides statistical information
•
Diagnostic: Provides diagnostic information
Load Profiling
It is highly recommended that you enable load profiling for your motors. This feature allows you to
record a normal profile of what the load should be at any point in the full range of travel, in both
directions. Load profiling then monitors the load during movement and stops movement when
unexpected load conditions occur.
To record these load profiles and subsequently enable load profiling:
1. Select a channel and press the Advanced button.
2. Select the Load tab and press the Learn button.
•
For standard loads (i.e. scenery or non-electric loads), press the Save button.
•
For loads that change during travel, press the Record button.
-
Record the up and down profiles for the load
-
Save the profiles when you are satisfied
-
Close the Learn Load dialog
3. From the Load tab, you can now select the Enable Profiling button (outlined in gold when
selected).
4. You can also change the sensitivity setting per motor, with Maximum having the lowest
tolerance for deviance from the load profile and Low having the greatest tolerance.
Speed Configuration
You can also set the maximum speed of a motor. To set this speed, select a channel and press the
Advanced button. Select the Speed tab and press on the Max Speed field. In the dialog that
appears, enter the maximum speed at which you would like the motor to run.

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Presets
The Presets screen contains the same rows of channels on the top of the screen and configuration
options for presets on the bottom of the screen. Note that there may be some system presets that
are locked for editing. These can only be created or modified by a system installer.
Create Presets
Perform the following steps to create a preset:
1. Press "New". The New Preset dialog box opens. The first available preset number will be
automatically filled for you (starting with 1).
2. If a different preset number is desired, select the number field to change the number. The
"Edit Preset Number" dialog box will open and a numeric keypad allows you to enter a new
number.
3. If you wish to edit the name of the preset, select the preset name field. The onscreen
keyboard will open and you may edit the name of the preset and press Ok.
4. Press "Create". The new preset will be created and will appear in the preset display in the
properties area.

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Add Preset Content
Once a preset has been created, you can begin to add content to it in the Presets Screen.
Note: It is recommended that you use trims when building presets, rather than specific
positions. Doing so will offer a much faster way to update presets. Trims represent a
universal way to update a motor position throughout all references. If a desired position
changes (for example, due to soft goods stretching), trim-based presets can be updated by
altering a single referenced trim position. Whereas with specified positions, all presets must
be updated manually.
To add preset content:
1. Make sure the desired preset is selected in the preset display. A selected preset is outlined in
gold.
2. Select a channel that you want to be in the preset. A position dialog box will open.
3. Enter the desired preset position for the motor for this preset.
•
You can reference a trim position by selecting from the four available trims or by pressing
"Trims" to see other trims recorded for the selected channel.
•
You can press "Current" to store the current position of the channel.
•
You can enter a specified position by selecting the position field. The "Edit Preset
Position" keypad opens. Enter a position on the numeric keypad and press "Ok".
4. Once the desired position appears in the position field, press "Ok" to close the motor position
dialog. The selected position will appear in the channel icon and the channel will remain
selected, indicating that it is currently stored as part of the preset.
5. Repeat steps 1-4 for any other channels you want to be included in the preset.
Note: Preset content is stored automatically. You do not need to save a preset once it has
been created, nor after content has been updated.
Load a Preset
To load a preset, simply select the preset from the list and press the Load button. This takes you
directly to the Manual tab where you can press the Deadman trigger to run the preset.
Edit Presets
To edit a preset, select the preset you want to edit and perform the following actions:
•
Add a channel: Select the channel to add and set the desired preset motor position.
•
Remove a channel: Select the channel to open the position dialog and then press Remove.
•
Edit motor position: Select the channel to open the position dialog and then change the
desired motor position.

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Copying Presets
You can copy any existing preset into a new or existing preset.
Copy to a new preset
To copy a preset to a new preset:
1. Select the desired preset from the preset display in the properties area of the preset screen.
2. Press "Copy". The "Copy Preset" dialog will open and the next unused preset number will
automatically be proposed.
3. If you want to copy to a different preset number, select the preset number field and enter the
desired preset number when the numeric keypad appears and press "Ok."
4. If you want to change the name of the preset, select the preset name field and enter the
desired name when the touchscreen keyboard appears and then press "Ok."
5. Press "Create" to copy the existing preset to the newly created one.
Note: When you copy a simple preset, the newly created preset is also designated as a
simple preset. Conversely, when you copy a system preset, the new preset is not
designated as a system preset.
Copy to an existing preset
To overwrite an existing preset with a copied preset:
CAUTION: Copying a preset into an existing preset will overwrite any content
in the existing preset entirely. A confirmation dialog will open if you attempt to
overwrite an existing preset.
Overwriting an existing preset that is referenced in the cue stack may severely
modify the look of your show. If you do so, it is vitally important to double check
and most likely re-program the cue stack.
CAUTION: You are about to delete preset content that cannot be recovered.
1. Select the desired preset from the preset display in the properties area of the preset screen.
2. Press "Copy". The "Copy Preset" dialog will open and the next unused preset number will
automatically be proposed.
3. Select the preset number field. When the numeric keypad appears, enter the number of the
preset you wish to overwrite with the copy and press "Ok."
4. If you want to change the name of the preset, select the preset name field and enter the
desired name when the touchscreen keyboard appears and then press "Ok."
5. Press "Create." A confirmation dialog will open asking you to verify that you want to
overwrite the preset with the copy.
•
Press "No" to abort the copy. You will be returned to the "Copy Preset" dialog to enter a
different number.
•
Press "Yes" to overwrite the preset with the copied content.

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Delete Presets
To delete a preset:
1. Select the preset you wish to delete from the preset display in the properties area of the preset
screen.
2. Press "Delete." A confirmation dialog will open.
CAUTION: You are about to delete preset content that cannot be recovered.
3. Press "Cancel" to abort the deletion. Press "Yes" to delete the preset.
Set Presets as Simple
Simple presets are those that can be run by the Panel Users and Panel Preset Operators. If you want
a preset to be available from the Presets screens for those users, the preset must be designated as a
Simple preset by the Power User. You can make a preset a Simple preset by performing the
following steps:
1. Select the preset that you want to make a Simple preset.
2. Press the Options button to open the Preset Options dialog.
3. Select the Simple Preset check box and then press Ok.
Notice that your preset now has an"S" in the upper right corner of the
preset button, designating it as a Simple preset.

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Configure OSC for Presets
From the Presets screen, select a preset and press the Options button to access the Preset Options
dialog. From here, you can configure OSC commands to send based on preset actions.
Send OSC Command When Loading a Preset
You can use the loading of a preset to send Open Sound Control (OSC) commands to other controls
in the system. To associate an OSCcommand to a preset, perform the following steps:
1. Access the Presets screen and select a preset.
2. Press the "Options" button. The Preset Options dialog appears.
3. In the Preset Loaded field, enter the OSC command you want sent when the selected preset is
loaded.
Send OSC Commands On Preset Button Actions
You can use the four button event fields from the Button OSC Commands dialog to send OSC
commands to an external controller when the button event occurs. These button events are only
triggered from the Panel Preset screen or from the Presets tab on the Manual screen of a Foundation
controller.
•
Pressed: When a preset is not selected (button border not highlighted) and you press the
preset button
•
Released: When a preset is not selected (button border not highlighted) and you release the
preset button
•
Pressed Selected: When a preset is selected (button border highlighted) and you press the
preset button
•
Released Selected: When a preset is selected (button border highlighted) and you release the
preset button
1. From the Presets screen, select a preset and press the Options button.
2. Press the Edit Button OSC button.
3. Using the Edit OSCCommand dialog, enter OSC commands in the fields corresponding to the
Pressed, Released, Pressed Selected and Released Selected actions.
Use OSCCommands for Preset Display Actions
A number of visual feedback indicators can be triggered when an OSC command is received from an
external controller. These indicators are only visible from the Panel Preset screen.
If the external device you are using is not capable of communicating using these standard preset
commands, you can use the following fields to map the incoming OSC to the standard messages.
•
Selected: The outline of the preset button is highlighted or removed depending on the
argument used
•
Set Selected: The outline of the preset button is highlighted
•
Unset Selected: The selection outline of the preset button is removed
•
Selected Color: The outline selection of the preset button changes color
•
Comment: A comment appears on the preset button
•
Progress: A progress bar appears on the preset button
•
Clear: Any outlines, colors, comments, and progress bars are removed
For additional information on these OSC commands and how to use them, refer to the Foundation
OSCReference Guide .

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Panel Presets
The Panel Presets screen contains a list of simple presets.
To run a preset, follow these steps:
1. Press the preset you want to open the preset dialog. The preset status of Loaded appears in
the upper right corner.
2. This dialog also displays icons for all of the motors required to move in the preset, as well as
progress bars while they are moving.
3. Press and hold the Deadman trigger to run the preset. The status changes to Running.
Note: You can use the joystick to affect the rate of movement while running a preset.
4. If you release the Deadman trigger during the preset move, the status changes to Paused and
the timer and progress bar stop. You can resume the preset whenever you want by pressing
and holding the Deadman trigger again.
5. Once the preset move is done the status changes to Finished and you can release the
Deadman trigger.

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Settings
Depending on your login credentials, the Settings screen can contain the Controller, Display and
Users tabs. The Controller tab provides basic information on the controller and your system. The
Display and Users tabs allow you to configure the display and manage users, respectively.
Display Tab
To configure the display settings, click the menu button in the bottom left corner and select Settings
>Display.
•
Ambient Light: Set the left slider to backlight intensity for the lowest amount of ambient light
and the right slider to backlight intensity for the highest amount of ambient light.
•
Backlight Dim: Set the slider for backlight intensity when there is a screen timeout.
•
Screen Timeout: Set the amount of inactivity time before the screen automatically dims.
•
Controller Timeout: Set the amount of inactivity time before the controller logs the current
user out.

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Users Tab
If you are a system installer or logged in as an Administrator, the Users tab is accessible. To manage
user accounts, click the menu button in the bottom left corner and select Settings > Users.
Create and Edit Users
Click Create or select a user and click Edit to access the Create/Edit User dialog. Specify the
following for the user you are creating or editing:
•
Name: Enter the name of the user account
•
Description: Enter any useful information that helps define the user account
•
Pin Code: Enter the desired four-digit PIN code which is used to access this account
•
Group: Select the user group with which this account is associated
•
Locked: Select this check box if you want to restrict access to the user account but do not
want to delete it. When this is selected, the account remains stored in the system but cannot
be used to log in.
Remove Users
To remove a user account from the system, select the user account from the list of accounts and
then click Remove.
User Groups
The table at the beginning of this guide identifies the differences between user groups, which can
be useful when considering the needs of a specific user account.