ETC Response Mk2 One-Port User manual

ETC Setup Guide
Response Mk2 Two-Port Gateway
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© 2020 Electronic Theatre Controls, Inc. Trademark and patent info:etcconnect.com/ip
Product information and specifications subject to change. ETCintends this document to be provided in its entirety.
4268M2210 Rev D Released 2020-08
This guide covers installation and basic setup of the Response Mk2 Two-Port Gateway. You can
configure additional software features using ETCConcert software. Reference the Help system built
into Concert for more information. ETC Concert software can be found at etcconnect.com/Concert.
Overview
There are two versions of the Two-Port Gateway: a wall-mount version and a portable version.
Wall-mount Front View Wall-mount Back View
OLED screen Touch to
Wake Sensor
Up, Down, Back,
Enter buttons
Reset button
Available connectors:
DMX Out (XLR Female)
DMX In (XLR Male)
DMS RJ45
Aux power
Ground screw
Ethernet
Action Buttons
•
Up, Down, Back buttons - The Back button allows you to return to the previous menu or option
and the Up and Down buttons navigate between menu options
•
Enter - The Enter button allows you to advance to the next available menu option or commit a
modified selection
•
Reset - The Reset button provides a physical button to reset the gateway
•
Touch to Wake Sensor - Cover the sensor with your hand to wake the display
LED Indicators
•
Power - Solid blue indicates that power is supplied
•
Network - Solid green indicates network connection and blinking indicates network activity

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Electrical Specifications
The gateways are powered by either auxiliary power or Power over Ethernet (PoE).
•
Auxiliary power input rated voltage of 12-24 VDC, 4 W Max, Polarity Independent
•
10/100Base-T, PoE power Class 1 (IEEE 802.3af)
For auxiliary power, the wall-mount gateway uses a two-position screw clamp terminal block. The
portable gateway uses a screw locking DCbarrel connector for use with an external power supply
(available separately).
If you supply both PoE and auxiliary power, the gateway defaults to using auxiliary. If auxiliary
power is lost, the gateway will reboot and then begin using PoE.
Note: If you are using an external power supply, it must be rated at a maximum of
15watts.
Connection Options
There are three different connector types available depending on your gateway:
•
DMX Out (five-pin female XLR)
•
DMX In (five-pin male XLR)
•
DMX RJ45 (input or output)
The Response Mk2 Gateways send and receive DMX-512 control signals. DMX cables must be
acceptable for DMX data transmission and connections should follow the standard pinouts per the
charts below. The optional secondary data pair is not used by the Response Mk2 Gateways.
The DMX RJ45 variant can use a standard RJ45 Cat5e cable or better to transmit DMX-512 to other
devices with the same connector.
Note: The DMX RJ45 connector does not function as an Ethernet network port.
Pinouts
1
2
3
4
5
Push
1
2
3
4
5
Push
1 8
DMX-512
Pinout for
five-pin XLR
DMX-512 Pinout
for RJ45
Pin Use Pin Use Wire
Color
1 Common (shield) 1 Data 1 + w/orange
2 Data - 2 Data 1 - orange
3 Data + 3 not used w/green
4 not connected 4 not used blue
5 not connected 5 not used w/blue
6 not used green
7 Signal Common w/brown
8 Signal Common brown

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DMX Termination
Termination is required for all DMX systems and belongs at the source
(beginning) of a DMX line and at the last device physically connected in
the line. A termination switch is located internally for each input/output
and can be configured for DMX termination (IN), No termination (OFF) or
RDM termination (OUT). By default, the DMX termination switch is set to
the appropriate position based on the port type (Female XLR and RJ45 set
to OUT and Male XLR set to IN).
If you need to change the termination setting, perform the following steps:
Termination
switch location
1. Disconnect your gateway from all power supplies.
2. Remove the gateway from the back box or portable
enclosure. The termination switches are between the
two printed circuit boards, one on either side of the
gateway.
3. Set the termination switch to the appropriate
configuration.
About RDM
Remote Device Management (RDM, ANSI E1.20) is a protocol enhancement to DMX-512 that allows
bidirectional communication between a lighting system controller and attached RDM-compliant
responder devices over a standard DMX line. This protocol allows configuration, status monitoring,
and management of these devices.
An RDM Controller is the device that initiates communication with one or more RDM Responder
devices. Examples of responders are RDM-enabled edge devices such as color scrollers, dimmers,
moving lights, and LED fixtures. Compliant DMX-512 and DMX-512-A devices (non-RDM devices)
are fully functional when RDM is present. The Response Mk2 Gateway supports up to 256 total
RDMdevices across its ports using standard DMXsystem design practices.
Note: RDM is currently only supported on DMXOutput ports.
RDM Basics
By default, RDM discovery is not enabled on the gateway. To enable RDM on the gateway, use the
ETC Concert software or the user interface on the front of the gateway. Please see the Concert
online help files for more information on activating RDM on your gateways or see Configure
RDMSettings on page 7 .

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Two-Port Gateway
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Installation
Note: Installation must follow all national and local codes for electrical equipment.
The Two-Port gateway is available in a wall-mount (for installation into a back box) and a portable
(pipe, bar or truss mounted) version.
Wall-Mount
For surface-mount applications, ETC recommends using an ETCtwo-gang surface-mount back box
(part# 1064A1038). For flush-mount applications, use an industry standard two-gang, deep back box
or equivalent (provided by others). The back box should be installed plumb and square for best
results. Ensure that the box is clean and free of obstructions and that all wiring is installed correctly.
Attach Bezel to Back Box
Before you install your gateway into the back box, you must attach the bezel, as the wires must pass
through the bezel from the back box. Using the four screws provided, secure the bezel to the back
box.
Connect Wiring
Aux power Ethernet
Ground screw
Pull all required wiring to the back box, including an Ethernet
cable (Category 5e or better) and ground wire. Terminate the
Ethernet cable using the included kit (part# 4101A2003). Then
connect the termination box to the gateway using the short male-
to-male Ethernet cable included with the kit.
If you are using auxiliary power, perform the following steps:
1. Run the supply wires to the back box, leaving a 300 mm
(12 in) tail.
2. Strip 5 mm (3/16 in) of insulation from the ends of the
incoming wires.
3. Insert the positive wire into the left hand screw terminal
and tighten the terminal screw to
7 in-lb (0.5 Nm).
4. Insert the negative wire into the right hand terminal of the
connector and tighten the terminal screw to 7 in-lb (0.5
Nm).
5. Connect the two-pin connector to the port on the back of the gateway.

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Two-Port Gateway
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6. Using the harness and WAGO®connector provided, connect the ground wire to the ground
screw on the back of the unit.
Install into Back Box
1. Insert the gateway electronics and wiring through the bezel and into the back box.
2. Using the four screws (M4 x 6 mm) provided, secure the gateway to the bezel.
3. Attach the face plate to the front of the gateway. To do this, you must align the face plate so
that the port latch locks (PUSH buttons) are centered on the port holes.
4. With the top of the face plate angled slightly away from the gateway, move the plate so the
latch locks extend through the plate.
Latch locks extend through plate Secure bottom magnets Press in top and secure face plate
5. Shift the plate down until the bottom magnets secure the plate to the gateway and then press
in the top so the entire face plate is secure.
Ethernet
DC power
input
Ground point
Mounting
bracket
Portable
The portable version of the gateway is designed for easy
setup and can be mounted using the mounting bracket. The
bracket contains holes that accommodate standard mounting
hardware (available separately).
Once you have mounted the portable gateway, connect an
RJ45 cable to the connector on the side of the unit. If you are
not using PoE to power the gateway, connect a compatible
power supply (available separately) to the barrel connector
on the side of the gateway.
If you are not using either a grounded etherCON connector
or DCpower supply, use the ground point to connect the
gateway to a suitable earth ground point.

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Gateway User Interface and Configuration
The following sections provide information on basic tasks and configuration that you can perform
from the user interface of the gateway. These tasks and additional configuration can all be
performed using the ETC Concert application, available from etcconnect.com.
Home Screen Information
DMX Gateway
10.101.101.101
1 12 2 50
3à...
ßà
4à100
The initial screen that your gateway displays is the Home screen, which provides
the name of the gateway, the IPaddress and some basic port information. This
image is what a typical home screen might look like on a four-port gateway,
where the gateway name is DMXGateway and IPaddress is 10.101.101.101.
Additionally, the port information provides the following:
•
Port 1 is actively (black background) receiving (left-facing arrow) DMXinput and sending it to
universe 12.
•
Port 2 is not actively (white background) outputting (right-facing arrow) DMX from universe
50. If an inactive port is in data-loss behavior, such as holding, the port number is appended
with an asterisk.
•
Port 3 is not actively outputting DMXand either has a universe above 999 or is split . The
ellipsis (...) indicates additional information that can be viewed from the About screen.
1 DD
1 AIPß
1^
1 X
à
•
Port 4 is actively outputting DMXfrom universe 100.
•
Additionally, DD indicates a dimmer-doubled port, AIP indicates Advanced Input
Patch, ^indicates a port in downloader mode, and Xindicates a disabled port.
Pressing the Enter button from the Home screen brings up three selectable menu options
(About,Setup,Operations) from which you can access other information or
configuration options.
If you receive a User Interface Locked message when accessing the Setup or Operations options,
the gateway UI is locked. To unlock the UI, you must use the ETC Concert software.
View Device Information
To view information specific to your gateway, select the About menu option from the Home screen.
From the About screen, you can select one of the following four options and then view the
information specific to that option:
General View Levels Port Info RDM Info
Ver: 1.0.0.12
FPGA: 1.0.0
Network
Port 1
Channel 1
State Active
Level 127(50%)
Port 1
Mode Output
U: 63999
Speed Max
Port 1
RDM Enabled
Background Off
Devices 128
Configure Network Settings
1. From the Home screen, select Setup >Network.
2. From the Mode screen, use the Up and Down buttons to select Manual,Link Local or
Automatic.
•
Automatic attempts to automatically configure the IP Address, IPSubnet and IPGateway for
your device via DHCP.
•
If you select Manual, you must configure the IPAddress, IPSubnet and IPGateway screens
and then select OK from the Apply/Reboot? screen.
•
If you select Link Local, the gateway self-assigns an IPaddress that is valid for the local
network in the link-local address range. Select OK from the Apply/Reboot? screen.

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Configure Port Settings
1. From the Home screen, select Setup >Ports.
2. Use the Enter button to move from the menu options on the left to the values on the right side
of the screen. Use the Up and Down buttons to change the values and press Enter again to
confirm the change. Using these controls, configure the fields on screen:
•
Port - Select the port for which the following values apply:
•
Mode - Select the port mode. This can be set to Input, Output or Disabled.
•
Universe - Select the Universe of the port (1-63999).
•
Speed - Select the speed at which DMXis transmitted. This can be set to Slow, Medium, Fast,
and Max.
Note: For detailed DMXspeed timings, visit:
https://support.etcconnect.com/ETC/FAQ/DMX_Speed.
Configure RDMSettings
1. From the Home screen, select Setup >RDM.
2. Use the Enter button to move from the menu options on the left to the values on the right side
of the screen. Use the Up and Down buttons to change the values and press Enter again to
confirm the change. Using these controls, configure the fields on screen:
•
Port - Select the port for which the following values apply:
•
RDM - Select whether RDMis enabled or disabled on the port.
•
Background - Select whether background discovery and polling of RDM is on or off.
Configure Data Loss Settings
1. From the Home screen, select Setup >Data Loss.
2. Use the Enter button to move from the menu options on the left to the values on the right side
of the screen. Use the Up and Down buttons to change the values and press Enter again to
confirm the change. Using these controls, configure the fields on screen:
•
Port - Select the port for which the following values apply:
•
HLLF - Select whether Hold Last Look Forever (HLLF)is on or off. Selecting On enables Hold
Last Look Forever. Additional configuration options for hold last look are available in Concert.

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Restore Default Settings
Restore Defaults
All data
will be lost
OK?
To restore the factory defaults for your device, select the Operations menu from
the home screen and choose the Restore Defaults option. This removes all
network and master/backup information that is configured for your gateway but
retains the gateway name.
Update Software
The recommended method of updating the gateway is through UpdaterAtor. The UpdaterAtor
application is available for download at etcconnect.com.
Update Software
from server
10.101.50.60
OK?
There is also an option to update the software from the gateway using a TFTP
server like Conductor. To upgrade the software, select the Operations menu from
the home screen and choose the Update Software option. If you do choose to
update directly from the gateway, the bootloader runs and the latest software is
downloaded from the server indicated by the <#.#.#.#> IP address on the Update
Software screen. If you need to modify this IP address, you can configure it in the
Concert application using the Update Server property.
Note: Regardless of whether you update from UpdaterAtor or directly from the gateway,
the device must be on the network.
Test Port Output
You can test DMX outputs by selecting Operations >Test Output from the Home screen.
CAUTION: Testing outputs drives all DMXlevels to full. Use with caution in a
show situation or when controlling high current devices.
Port 1
State -
Release All
This screen allows you to test the output for any port on your gateway.
•
Port - Press the Enter button to select and then use the Up and Down buttons to cycle through
the ports of your gateway. Press Enter again to select the port.
•
State - Press Enter to select and then use the Up and Down buttons to cycle through the test
state options. If the port is an input, this field displays either Input or Disabled. If the port is an
output, you can select either Released (--), Full or All Zero.
•
Release All - Press the Enter button to release the test state on all ports. Once outputs are set
into a test state they can be released from this menu, from Concert or by rebooting the
gateway.
Note: This product uses licensed software provided by third parties. Please visit
http://www.etcconnect.com/licenses/ for licensing information.