ETC Response Mk2 One-Port User manual

ETC Setup Guide
Response Mk2 Four-Port Gateway
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Product information and specifications subject to change.ETCintends this document to be provided in its entirety.
4268M2200RevFReleased 2023-08
This guide covers setup and installation of the Response Mk2 Four-Port Gateway. You can
configure additional software features using ETCConcert software. Reference the Help system in
Concert for more information. Concert software can be found at etcconnect.com/Concert.
Overview
The Four-Port Gateway can be used on a tabletop or be rack-, pipe- or bar-mounted using optional
accessories (available separately).
Up, Down, Back,
Enter buttons
Alternative Ethernet
location
Available configurations:
4-DMX Out (XLR socket)
4-DMX In (XLR plug)
1-DMX In 3-DMX Out
4-DMX Terminal
4-DMX RJ45
Port indicator
OLED screen
DC power input
Default Ethernet location
PoE (IEE 802.3af)
10/100Mbps data speeds
Auto-sensing
Auto-negotiation
RJ45 and etherCON compatible
Reset button Touch to
Wake Sensor
Ground screw
Label Symbols
The Response Mk2 Gateways are conveniently labeled with relevant symbols for your safety. Refer
to the product label to see which symbols apply to your product.
General warning Avertissement général
This product should not be discarded as unsorted
waste but must be sent to separate collection facilities
for recovery and recycling.
Ce produit ne doit pas être jeté avec les déchets
ménagers mais doit être déposé dans une collecte de
déchets électroniques ou dans un point de collecte.
Protective earth (ground) Protection Classe I Mise à la terre

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Four-Port Gateway
Four-Port Gateway Page 2 of 10 ETC
LED Indicators
•
Power - Solid blue indicates that power is supplied
•
Network - Solid green indicates network connection and blinking indicates network activity
•
Port Indicator - Each port has an adjacent port indicator LED that provides information on the
state of the port:
-
Output mode
-
Green (solid): Valid sACNsources on the port
-
Green (slow blinking): No valid sACN sources on the port. Note that the port can be in a
Hold Last Look (HLL) state.
-
Green (fast blinking): Attempting to output but there are other DMXsources detected on
the DMXline causing a collision
-
Amber (blink): RDMtransaction in process
-
Input mode
-
Red (solid): Active DMXinput on the port
-
Red (slow blinking): No active DMXinput on the port
-
Red (fast blinking): DMXsource is invalid
-
Off: Port disabled or power off
-
Red-Green (alternating blinking): The port is updating a connected ETCdevice
-
Amber-Green (alternating blinking): The port is in DMXtest mode
Action Buttons
•
Up, Down, Back – Allows you to return to the previous menu or option and the Up and Down
buttons navigate between menu options
•
Enter – Allows you to advance to the next menu option or commit a modified selection
•
Reset – Provides a physical button to reset the gateway
•
Touch to Wake Sensor - Cover the sensor with your hand to wake the display
Electrical Specifications
The gateways are powered by either Class 2 auxiliary power or Power over Ethernet (PoE).
•
Auxiliary power input rated voltage of 12-24 VDC, 15 W Max, Polarity Independent
•
10/100Base-T, IEEE PoE 802.3af, Type1, PD class 2
For auxiliary power, the gateway uses an external DCpower supply (available separately).
If you supply both PoE and auxiliary power, the gateway defaults to using auxiliary power. If
auxiliary power is lost, the gateway will reboot and then begin using PoE.
Note:
Any external power supply must be rated at a maximum of 15watts.

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Four-Port Gateway
Four-Port Gateway Page 3 of 10 ETC
Connection Options
There are four different connector types available depending on your gateway:
•
DMX Out (five-pin XLR socket)
•
DMX In (five-pin XLR plug)
•
DMX RJ45 (input or output)
•
DMX Terminal header (three-pin terminal for input or output)
The Response Mk2 Gateways send and receive DMX-512 control signals. DMX cables must be
acceptable for DMX data transmission and connections should follow the standard pinouts per the
charts below. The optional secondary data pair is not used by the Response Mk2 Gateways.
The DMX RJ45 variant can use a standard RJ45 Cat5e cable or better to transmit DMX-512 to
other devices with the same connector.
The Four-Port Gateway is available in five variants of available connector types:
•
4 Out (XLR socket connectors)
•
4 In (XLR plug connectors)
•
3 Out (XLR socket) and 1 In (XLRplug)
•
4 Terminal connectors
•
4 RJ45 connectors
Note:
The DMX RJ45 connector does not function as an Ethernet network port.
Pinouts
1
2
3
4
5
Push
1
2
3
4
5
Push
1 8
13
DMX-512
Pinout for
five-pin XLR
DMX-512 Pinout
for RJ45
DMX-512 Pinouts for
Terminal Header
Pin Use Pin Use Wire
Color Pin Use Typical
Wire Color
1 Common (shield) 1 Data 1 + w/orange 1 Common (shield) clear/shield
2 Data - 2 Data 1 - orange 2 Data - black
3 Data + 3 not used w/green 3 Data + red
4 not connected 4 not used blue
5 not connected 5 not used w/blue
6 not used green
7 Signal Common w/brown
8 Signal Common brown

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Four-Port Gateway
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Wiring the Terminal Connector
The connector for the terminal header can be wired two different ways:
•
DMXCable (Belden 9729 or equivalent)
•
Category Cable (Cat5e or better)
Follow the DMX termination kit instructions provided with the product to terminate the control
wiring.
Switching the Network Port
The Response Mk2 Four-Port Gateway can have the Ethernet connector installed on the front or
back of the unit. To switch the location, perform the following steps:
Screws for cover removal
1. Using a Phillips screwdriver, remove the four
screws on the bottom of the gateway and slide the
cover off from front to back.
2. Using a Phillips screwdriver, remove the two
screws from the nuts securing the blank plate to
the gateway.
3. Remove the two screws securing the Ethernet
connector to the gateway.
4. Move the Ethernet connector to the desired
location on the gateway and secure with the two
screws removed in step 3.
5. Secure the blank plate to the other location using
the screws and nuts removed in step 2.
6. Slide the cover back on the gateway, from back to
front and secure with the four screws you
removed in step 1.

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Four-Port Gateway
Four-Port Gateway Page 5 of 10 ETC
DMX Termination
Termination is required for all DMX systems and belongs at the source
(beginning) of a DMX line and at the last device physically connected in
the line. A termination switch is located internally for each input/output
and can be configured for DMX termination (IN), No termination (OFF) or
RDM termination (OUT). By default, the DMX termination switch is set to
the appropriate position based on the port type (XLR socket, RJ45 and
terminal set to OUT and XLR plug set to IN).
If you need to change the termination setting for the gateway, perform the following steps:
1. Disconnect your gateway from all power supplies.
2. Using a Phillips screwdriver, remove the four screws on the bottom of the gateway and slide
the cover off from front to back. The termination switches are aligned with their associated
port and located about 45 mm (1 3/4 in) from the back of the gateway.
3. Set the termination switch to the appropriate configuration.
About RDM
Remote Device Management (RDM, ANSI E1.20) is a protocol enhancement to DMX-512 that
allows bidirectional communication between a lighting system controller and attached RDM-
compliant responder devices over a standard DMX line. This protocol allows configuration, status
monitoring, and management of these devices.
An RDM Controller is the device that initiates communication with one or more RDM Responder
devices. Examples of responders are RDM-enabled edge devices such as color scrollers, dimmers,
moving lights, and LED fixtures. Compliant DMX-512 and DMX-512-A devices (non-RDM devices)
are fully functional when RDM is present. The Response Mk2 Gateway supports up to 256 total
RDMdevices across its ports using standard DMXsystem design practices.
Note:
RDM is currently only supported on DMXOutput ports.
RDM Basics
By default, RDM discovery is not enabled on the gateway. To enable RDM on the gateway, use the
ETC Concert software or the user interface on the front of the gateway. Please see the Concert
online help files for more information on activating RDM on your gateways or see
Configure
RDMSettings on page 8
.

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Four-Port Gateway
Four-Port Gateway Page 6 of 10 ETC
Installation
Note:
Installation must follow all national and local codes for electrical equipment.
The Four-Port Gateway is designed for easy setup and can be set on a tabletop or mounted on a
pipe, rack, or bar. For information about mounting to a pipe, rack, or bar, refer to
Optional
Accessories below
.
Provide power to the gateway using PoE or an external power supply (available separately). Attach
one end of a ground wire to the back of the gateway and the other to a suitable grounding point.
Optional Accessories
The following accessories are available for use with the Four-Port Gateway:
Rack Mount Kit
4260K1001: The Gateway Rack Mount kit is capable
of holding up to two Four-Port gateways for
mounting into a standard 19” rack enclosure. If you
only need to mount one unit, a blanking plate is
provided with the kit. This blanking plate can be
installed on either side of the rack mount bracket.
Hanging Hardware Kit
4260K1005: The Hanging Hardware Kit allows pipe mounting of a
gateway in a variety of orientations. You can vary the way the U-bolt
(or c-clamp) attaches to the bracket and the way the bracket mounts to
the gateway. The bracket attaches to any edge on the bottom of your
gateway.
DMX Out Front Panel Kit
4260K1002 - DMX out: This kit provides front panel access to the DMX
connectors on a Four- Port Gateway when installed in an equipment rack. You must use these kits
in combination with one Response Four-Port Gateway and a Rack Mount Kit (4260K1001), not
included.

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Four-Port Gateway
Four-Port Gateway Page 7 of 10 ETC
Gateway User Interface and Configuration
The following sections provide information on basic tasks and configuration that you can perform
from the user interface of the gateway. These tasks and additional configuration can all be
performed using the ETC Concert application, available from etcconnect.com/Concert.
Home Screen Information
DMX Gateway
10.101.50.101
1 12 2 50
3à...
ßà
4à100
The initial screen that your gateway displays is the Home screen, which provides
the name of the gateway, the IPaddress and some basic port information. This
image is what a typical home screen might look like on a four-port gateway,
where the gateway name is DMXGateway and IPaddress is 10.101.50.101.
Additionally, the port information provides the following:
•
Port 1 is
actively
(black background)
receiving
(left-facing arrow) DMXinput and sending it to
universe 12.
•
Port 2 is
not actively
(white background)
outputting
(right-facing arrow) DMX from universe
50. If an inactive port is in data-loss behavior, such as holding, the port number is appended
with an asterisk.
•
Port 3 is not actively outputting DMXand
either has a universe above 999 or is split
. The
ellipsis (...) indicates additional information that can be viewed from the About screen.
1 DD
1 AIPß
1^
1 X
à
•
Port 4 is actively outputting DMXfrom universe 100.
•
Additionally, DD indicates a dimmer-doubled port, AIP indicates Advanced Input
Patch, ^indicates a port in downloader mode, and Xindicates a disabled port.
Pressing the Enter button from the Home screen brings up three selectable menu
options (About,Setup,Operations) from which you can access other information or
configuration options.
If you receive a User Interface Locked message when accessing the Setup or Operations options,
the gateway UI is locked. To unlock the UI, you must use the ETC Concert software.
View Device Information
To view information specific to your gateway, select the About menu option from the Home
screen. From the About screen, you can select one of the following four options and then view the
information specific to that option:
General View Levels Port Info RDM Info
Ver: 3.0.0
FPGA: 1.2.2
Network
Mk2 CPU2
Port 1
Channel 1
State Active
Level 127(50%)
Port 1
Mode Output
U: 63999
Speed Max
Port 1
RDM Enabled
Background Off
Devices 128
Configure Network Settings
1. From the Home screen, select Setup >Network.
2. From the Mode screen, use the Up and Down buttons to select Manual,Link Local or
Automatic.
•
Automatic attempts to automatically configure the IP Address, IPSubnet and IPGateway for
your device via DHCP.
•
If you select Manual, you must configure the IPAddress, IPSubnet and IPGateway screens and
then select OK from the Apply/Reboot? screen.
•
If you select Link Local, the gateway self-assigns an IPaddress that is valid for the local
network in the link-local address range. Select OK from the Apply/Reboot? screen.

ETC Setup Guide
Four-Port Gateway
Four-Port Gateway Page 8 of 10 ETC
Configure Port Settings
1. From the Home screen, select Setup >Ports.
2. Use the Enter button to move from the menu options on the left to the values on the right side
of the screen. Use the Up and Down buttons to change the values and press Enter again to
confirm the change. Using these controls, configure the fields on screen:
•
Port - Select the port for which the following values apply:
•
Mode - Select the port mode. This can be set to Input, Output or Disabled.
•
Universe - Select the Universe of the port (1-63999).
•
Speed - Select the speed at which DMXis transmitted. This can be set to Slow, Medium, Fast,
and Max.
Note:
For detailed DMXspeed timings, visit:
https://support.etcconnect.com/ETC/FAQ/DMX_Speed.
Configure RDMSettings
1. From the Home screen, select Setup >RDM.
2. Use the Enter button to move from the menu options on the left to the values on the right side
of the screen. Use the Up and Down buttons to change the values and press Enter again to
confirm the change. Using these controls, configure the fields on screen:
•
Port - Select the port for which the following values apply:
•
RDM - Select whether RDMis enabled or disabled on the port.
•
Background - Select whether background discovery and polling of RDM is on or off.
Configure Data Loss Settings
1. From the Home screen, select Setup >Data Loss.
2. Use the Enter button to move from the menu options on the left to the values on the right side
of the screen. Use the Up and Down buttons to change the values and press Enter again to
confirm the change. Using these controls, configure the fields on screen:
•
Port - Select the port for which the following values apply:
•
HLLF - Select whether Hold Last Look Forever (HLLF)is on or off. Selecting On enables Hold
Last Look Forever. Additional configuration options for hold last look are available in Concert.

ETC Setup Guide
Four-Port Gateway
Four-Port Gateway Page 9 of 10 ETC
Restore Default Settings
Restore Defaults
All data
will be lost
OK?
To restore the factory defaults for your device, select the Operations menu from
the home screen and choose the Restore Defaults option. This returns the
gateway to its out-of-the-box settings.
Update Software
The recommended method of updating the gateway is through UpdaterAtor. The UpdaterAtor
application is available for download at etcconnect.com/UpdaterAtor.
Update Software
from server
10.101.50.60
OK?
There is also an option to update the software from the gateway using a TFTP
server like Conductor. To upgrade the software, select the Operations menu
from the home screen and choose the Update Software option. If you do
choose to update directly from the gateway, the bootloader runs and the latest
software is downloaded from the server indicated by the <#.#.#.#> IP address
on the Update Software screen. If you need to modify this IP address, you can
configure it in the Concert application using the Update Server property.
Note:
Regardless of whether you update from UpdaterAtor or directly from the
gateway, the device must be on the network.
Test Port Output
You can test DMX outputs by selecting Operations >Test Output from the Home screen.
CAUTION:
Testing outputs drives all DMXlevels to full. Use with caution in a
show situation or when controlling high current devices.
Port 1
State -
Release All
This screen allows you to test the output for any port on your gateway.
•
Port - Press the Enter button to select and then use the Up and Down buttons to cycle through
the ports of your gateway. Press Enter again to select the port.
•
State - Press Enter to select and then use the Up and Down buttons to cycle through the test
state options. If the port is an input, this field displays either Input or Disabled. If the port is an
output, you can select either Released (--), Full or All Zero.
•
Release All - Press the Enter button to release the test state on all ports. Once outputs are set
into a test state they can be released from this menu, from Concert or by rebooting the
gateway.
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