ETEKCITY Voltson ESO15-TB User manual

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Smart Outdoor WiFi Outlet
Model Line: ESO15-TB
User Manual
Questions or Concerns?
Mon–Fri, 9:00 AM–5:00 PM PST/PDT
[e-mail] • [phone]

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Your smart outlet allows you to control electrical
appliances, such as porch lights, holiday lights and
decorations, patio lights, and fountains, with your
Android™or iOS™devices. Pair your smart outlet with the
VeSync app to use your phone to control your connected
electrical appliances anywhere, any time.
If you have any questions or concerns, please reach out
to our helpful Customer Support Team at
[e-mail]. We hope you enjoy your new
smart outlet!
Thank you for purchasing the Smart
Outdoor WiFi Outlet by Etekcity.

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Table of Contents
Product Diagram
VeSync App Setup 10
Safety Information 5
14
16
Troubleshooting
Warranty Information
Customer Support
Specications 4
11
Light Chart 9
8

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Specications
Communication Mode IEEE802.11b/g/n (WiFi)
Communication Frequency 2.4GHz
Wireless Distance
(Outlet to Router)
98–164 ft / 30–50 m
(max visible range)
Maximum Outlet Capacity 15A
AC Power Supply Range & Supply
Frequency 120V, 60Hz
Operating Environment 14°F–104°F / -10°C–40C°
Storage & Transportation Environment -4°F–158°F / -20°C–70°C.
Waterproof Level IPX4
Materials ABS +PC ame retardant polymer with
UV protection
Compatible Systems Android™5.0 or higher / iOS™10.0 or
higher
Dimensions 4.2 x 3.3 x 1.7 in / 107 x 83.4 x 42.8 mm
Cord Length 4.1 in / 105 mm
Note: The outlet’s WiFi signal range can be weakened or disrupted if:
• Your WiFi frequency band is not 2.4GHz.
• Your WiFi network and/or your smart outlet is blocked by objects that are
too thick, such as walls, oors, and furniture.
• Other electrical appliances are interfering with your WiFi signal (such as
microwave ovens, wireless speakers, and LCD displays).

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To reduce the risk of injury and/or damage to this
outlet, please read and follow all instructions and safety
guidelines in this manual.
• Do not exceed the outlet’s maximum load current of 15A
(approximately 1800W) by plugging in appliances that
require a higher load current. Always check appliance
labels to nd out their electrical power rating before using.
• The maximum load for both sockets at once is 15A. Do
not plug two 15A appliances into the outlet at the same
time. 2 appliances can be plugged in at once if they are 7A
or below (such as most lights and other small appliances).
If using a 15A appliance, only use 1 socket.
• Keep out of reach of children.
• This outlet is intended for outdoor use, but is also safe for
indoor use.
• Always keep dry.
Safety Information
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READ AND SAVE THESE INSTRUCTIONS

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FCC Notice
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference
that may cause undesired operation.
NOTE: This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference in
a residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
FCC Caution: Any changes or modications not expressly approved by the
party responsible for compliance could void the user’s authority to operate this
equipment.

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This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment. End users must follow the specic operating
instructions for satisfying RF exposure compliance. To maintain compliance
with FCC RF exposure compliance requirements, please follow operation
instructions as documented in this manual. This transmitter must not be co-
located or operating in conjunction with any other antenna or transmitter. This
equipment should be installed and operated with a minimum distance of 20 cm
between the radiator and your body. The availability of some specic channels
and/or operational frequency bands are country dependent and are rmware
programmed at the factory to match the intended destination. The rmware
setting is not accessible by the end user.
FCC Radiation Exposure Notice

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• A smartphone running on iOS 10.0/Android 5.0 or higher.
• A secure 2.4GHz WiFi connection (supports 802.11b/g/n
standard).
• AC input voltage that is between 100V–125V.
The smart outlet is compatible with electrical appliances that use
15A current. Connecting an appliance that uses more than 15A
current may cause the outlet fuse to blow.
Product Requirements
Product Diagram
Front
A
B
Back
A. Power Button
B. LED Indicator Light
Note: If the fuse is blown, neither socket will work.

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Light Chart
Light Color Status Description
Yellow Solid Outlet is on
Blue /Purple
Blinks twice every 5
seconds
Outlet is trying to connect to
WiFi
Blinks once every 5
seconds
Outlet is connected to WiFi,
but is trying to connect to
server
1 blink per second Outlet is in
Conguration Mode
4 blinks per second Outlet was hard reset
None No light Outlet is off
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VeSync App Setup
1. To download the VeSync app, scan the QR code, or search
“VeSync” in the Apple App Store®or Google Play™Store.
Note: For Android users, you must select Allow to use VeSync.
Note: Due to continuing updates and improvements, the VeSync app
may appear slightly different. In case of any differences, follow the
in-app instructions.
Note: You must create your own VeSync account to use third-party
services and products, such as the Amazon®Echo™and Google
Home™. These will not work with the guest account. With a VeSync
account, you can also allow your family or friends to control your
smart outlet.
2. Open the VeSync app. If you already have an account, tap Log
In. To create a new account, tap Sign Up.

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Troubleshooting
Why isn’t my smart outlet connecting to the VeSync app?
• During the setup process, you must be connected to a secure 2.4GHz
WiFi network.
• Make sure the WiFi password you entered is correct.
• Try moving your router closer to your smart outlet (164 ft / 50 m
visible range is best).
• Make sure you don’t have too many devices connected to your router.
Your router may have a limit of connected devices which can be
turned off in your router settings.
• Close and reopen the VeSync app.
• Clear your VeSync app cache.
• Reset your smart outlet.
How do I change my WiFi network to a 2.4GHz WiFi network?
• Most dual-band routers support both 2.4G and 5G networks. Select
the WiFi name that does not end in “_5G”.
• If your phone is attempting to connect to the 5G network, try
“forgetting” or temporarily disabling the 5G network.
• If you are unsure, or if the 2.4G and 5G networks do not have separate
names, please contact your internet service provider.
I can’t nd the “Etekcity” access point during conguration.
• Press and hold the power button on the smart outlet for 5 seconds to
trigger Conguration Mode. The “Etekcity” access point will appear in
your list of available WiFi connections.

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My smart outlet is oine.
1. Make sure your router is connected to the internet, and your phone’s
network connection is working properly.
2. Delete the oine smart outlet from the VeSync app. Swipe left (iOS)
or tap and hold (Android), and tap Delete.
3. Reset the outlet by pressing and holding the power button for more
than 15 seconds, until the LED light blinks rapidly. The outlet will
restart and blink slowly again.
4. Once the smart outlet has been deleted and reset, recongure your
smart outlet with the VeSync app.
5. When the outlet is online again, go to Device Settings and tap
Upgrade Firmware.
Note: Power outages, internet outages, or changing WiFi routers may cause
your smart outlets to go oine.
After adding my smart outlet to VeSync, why won’t the smart outlet
icon appear on the My Home screen of the VeSync app?
• After adding your smart outlet to the VeSync app (see VeSync App
Setup, page 10), close and reopen the app.
Amazon Alexa or Google Assistant can’t nd my app or can’t discover my
smart outlet.
• Make sure your wireless network router is close enough to your smart
outlet. The smart outlet must be within a 164 ft / 50 m visible range
from the router.
• Check that your Amazon Alexa or Google Assistant is working
properly.

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Why isn’t my smart outlet turning on/off as scheduled?
• Make sure that the schedule is still turned on. The toggle switch
should look like , not .
• Make sure that your phone’s Location Services are turned on.
• Make sure the smart outlet is connected to a working network and is
not oine.
If your problem is not listed, please contact Customer Support (see
page 16).
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Warranty Information
Terms & Policy
Etekcity Corporation (“Etekcity”) warrants this product to the original purchaser
to be free from defects in material and workmanship, under normal use and
conditions, for a period of 2 years from the date of original purchase.
Etekcity agrees, at our option during the warranty period, to repair any defect
in material or workmanship or furnish an equal product in exchange without
charge, subject to verication of the defect or malfunction and proof of the date of
purchase.
There is no other express warranty. This warranty does not apply:
• If the product has been modied from its original condition;
• If the product has not been used in accordance with directions and
instructions in the user manual;
• To damages or defects caused by accident, abuse, misuse or improper or
inadequate maintenance;
• To damages or defects caused by service or repair of the product performed
by an unauthorized service provider or by anyone other than Etekcity;
• To damages or defects occurring during commercial use, rental use, or any
use for which the product is not intended;
• To damages or defects exceeding the cost of the product.
Etekcity will not be liable for indirect, incidental, or consequential damages in
connection with the use of the product covered by this warranty.
This warranty extends only to the original consumer purchaser of the product and
is not transferable to any subsequent owner of the product regardless of whether
the product is transferred during the specied term of the warranty.
This warranty does not extend to products purchased from unauthorized sellers.
Etekcity’s warranty extends only to products purchased from authorized sellers
that are subject to Etekcity’s quality controls and have agreed to follow its quality
controls.
All implied warranties are limited to the period of this limited warranty.

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This warranty gives you specic legal rights and you may also have other rights
which vary from state to state. Some states do not allow the exclusion or limitation
of incidental or consequential damages, so the above limitation or exclusion may
not apply to you.
If you discover that your product is defective within the specied warranty period,
please contact Customer Support via [e-mail]. DO NOT dispose
of your product before contacting us. Once our Customer Support Team has
approved your request, please return the product with a copy of the invoice and
order ID.
Every Etekcity product automatically includes a 2-year warranty. To make the
customer support process quick and easy, register your product online at
www.etekcity.com/warranty.
This warranty is made by:
Etekcity Corporation
1202 N. Miller St., Suite A
Anaheim, CA 92806
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Customer Support
If you encounter any issues or have any questions regarding
your new product, please contact our helpful Customer
Support Team. Your satisfaction is our goal!
Etekcity Corporation
1202 N. Miller St., Suite A
Anaheim, CA 92806
Email: [e-mail]
Toll-Free: [phone]
Support Hours
Monday–Friday
9:00 am–5:00 pm PST/PDT
*Please have your order conrmation number ready before
contacting Customer Support.
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