EVBox 9842424580 User manual
Wall Box
xed cable
User manual
(EN) User manual
(DK) Brugervejledning
(FI) Käyttöohje
(БГ) Ръководство напотребителя
(CZ) Uživatelská příručka
(ΕΛΛ)Εγχειρίδιοχρήστη
(HR) Korisnički priručnik
(HU) Felhasználói kézikönyv
(RO) Manual utilizator
(SK) Používateľská príručka
(SL) Priročnik za uporabo
(SV) Bruksanvisning
Wall Box
xed cable
User manual
(EN) User manual 3
(DK) Brugervejledning 15
(FI) Käyttöohje 27
(БГ) Ръководство напотребителя 39
(CZ) Uživatelská příručka 51
(ΕΛΛ)Εγχειρίδιοχρήστη 63
(HR) Korisnički priručnik 75
(HU) Felhasználói kézikönyv 87
(RO) Manual utilizator 99
(SK) Používateľská príručka 111
(SL) Priročnik za uporabo 123
(SV) Bruksanvisning 135
ifz-berlin.de/#/instructions.
EN
3
Wall Box
xed cable
User manual
EN
5
Safety precautions
Warning: Risk of electric shock.
• Read the supplied documentation carefully to familiarize yourself with all safety
instructions and regulations before using this product.
• This product is designed and tested in accordance with international standards.
• The use of this product is limited to those applications it is designed for.
• Installation, maintenance and repairs of this product are only to be performed
by qualied personnel.
• Incorrect installation or repairs may cause hazardous situations for the user of
this product.
• This product is used in combination with a power source.
• Always switch off power before any maintenance activity.
• This product contains no user-serviceable parts. Consult your distributor for
more information. Do not attempt to service or repair the Wall Box yourself!
• Make sure that the product is only used under the correct operating conditions.
• Make sure that the main power is disconnected before storing or transporting
this product.
• Make sure that the power line to Wall Box is installed on a dedicated circuit
breaker (MCB) on your service panel. The installation, including the residual-
current device (RCD), must be according to local regulations and IEC 60364.
The MCB rating must not exceed the current rating of the Wall Box or the
power supply cable within the installation. In case the maximum current rating
of the Wall Box is higher than the current allocated for the Wall Box, the installer
must adjust the internal current rating of the Wall Box using the EVBox Connect
App (which must be installed on their mobile device).
• To maximize the power output of the Wall Box, install the Wall Box in
surroundings not subject to extreme sunlight, this reduces de-rating of the Wall
Box due to excessive temperatures.
• Store this product in a dry environment; the storage temperature must be
between -25 °C and +60 °C.
• The installing party must always ensure that the Wall Box is installed according
to the local regulations. The installation settings of the service panel must
always be adjusted by a qualied electrician.
• The supplier is not responsible for any damage that occurs if this product is
transported in a different packaging than the packaging in which the product
was originally supplied.
EN
6
Product description
Product conguration
The table below contains the available product configurations for the Wall Box. This manual
covers the Wall Box versions with fixed charging cable. For Wall Box models with socket and
shutter, see the installation manual for Wall Box with socket and shutter.
Product Power Vehicle connections
(IEC 62196)
Connectivity
Reference
number Description Installation Maximum
output
power
Fixed cable
6m with
charge
plug type 2
Socket
type
2 with
shutter
Autostart
default Backend
ready
9842424580 Wall Box
11 kW
Cable
3P+N+PE
- 16 A -
230/400
Vac
11 kW •-•-
9842424180 Smart Wall
Box 7.4 kW
Cable
1P+N+PE
- 32 A -
230 Vac 7.4 kW •- - •
9842424380 Smart Wall
Box 11 kW
Cable
3P+N+PE
- 16 A -
230/400
Vac
11 kW •- - •
9842424280
Wall Box
7.4 kW
Socket
with
shutter
1P+N+PE
- 32 A -
230 Vac 7.4 kW -• • -
9842424480
Smart Wall
Box 22 kW
Socket
with
shutter
3P+N+PE
- 32 A -
230/400
Vac 22 kW -•-•
1
2
3
4
5
EN
7
Product Classication
• EV Supply Equipment connected to AC supply network
• Electric connection method: permanently connected
• AC EV Supply Equipment
• Outdoor use
• Equipment for locations with non-restricted access
• Stationary equipment, mounted on walls, poles or equivalent means: surface mounted
• Class I Equipment
• Mode 3 EVSE
• Operating temperature range: -25°C to 45°C
• Enclosure ratings: IP55, IK10
1 Operating system
Start and stop your
charging session according
to your Wall Box model:
For Wall Box:
Plug your charging
cable into the car to start
charging.
For Wall Box with activat-
ed RFID authentication:
Plug your charging cable
into the car and hold your
RFID card/key fob in front
of RFID reader to start
charging.
For Smart Wall Box:
Equipped with Wi-Fi,
UMTS and kWh meter.
Plug your charging cable
into the car and hold your
RFID card/key fob in front
of RFID reader to start
charging and track your
sessions online.
Refer to “Activate Wall
Box” chapter for more
information on starting
a charging session.
2 Housing
The Wall Box consists of a
Wall Dock, a Wall Box and
a charging cable.
The Wall Box is designed
with rugged, high-impact
strength plastics that
make its housing durable,
robust, weather-resistant
and wear-resistant.
3 Card/key fob reader
For Wall Box models
with activated RFID
authentication, this is the
area where you scan your
charge card or key fob.
The Wall Box reads the
data from your card to
start or stop a charging
session.
4 LED indicator.
This smart status indicator
helps you understand what
the Wall Box is doing at
all times.
5 Charging cable
The charging cable is
compatible with all types
of electric vehicles with
type 2 charging plug that
can handle capacities for
7.4 kW or 11 kW.
Components & features
EN
8
Activate Wall Box
EVBox Connect App
Smart Wall Box App*
*Applicable for Smart Wall Box only
The EVBox Connect App is designed for both installers and users and to adjust the Wall Box settings
(e.g. setting of maximum amperage or adding/activating RFID cards/key fobs).
The Smart Wall Box App is a management App for electric vehicle charging stations.
The App allows both charging station owners and electric vehicle drivers to easily start/stop, track and
invoice charging sessions. It also enables station owners to take full control over the energy consumption
of their charging stations.
For more information about the App features, please refer to the Smart Wall Box App manual.
Please refer to the table on next page for the step-by-step instructions to start charging.
Please refer to ifz-berlin.de/#/instructions for the latest manuals.
Tools you need to activate the Wall Box
EN
9
Wall Box
Model
Wall Box Smart Wall Box*
Operation Autostart
(factory setting)
RFID authentication
(user setting)
Smart Wall Box Backend
(factory setting)
Activation Not required 1. Turn on the power supply
to the Wall Box.
2. Download the EVBox
Connect App.
3. Enable Buetooth on your
mobile device. Pair the
Wall Box with a mobile
device via Bluetooth.
4. Add a charge card or key
fob by entering its ID
(EVB-PXXXXXXXX) into
the EVBox Connect App
under “Cards” menu.
Note: You can nd the Wall
Box ID (EVB-PXXXXXXXX)
and security code on the
label inside the accessories
folder. The charge card and
key fob are also located in
the accessories folder.
1. Make sure that the power
supply to the Wall Box
is off.
2. The user to download the
Smart Wall Box App.
3. The user to set up an
user account for the Wall
Box to be installed in the
back-end.
4. The user to register the
Wall Box in the Smart
Wall Box Backend using
the Wall Box ID (EVB-
PXXXXXXXX).
5. The user to register the
charge card/key fob using
the contract ID (NL-EVB-
XXXXXXXX) in the Smart
Wall Box Backend.
6. Turn on the power to the
Wall Box.
Conguration Not applicable Select the option “Swipe
card/key fob to start“
under “Charger Access
Control” menu in the EVBox
Connect App.
Note: Select the option
“Autostart“ under “Charger
Access Control” menu in
the EVBox Connect App.
in order to disable/enable
the charging card usage.
For more information, please
refer to the Smart Wall Box
App manual.
EN
10
Wall Box
Model
Wall Box Smart Wall Box*
Operation Autostart
(factory setting)
RFID authentication
(user setting)
Smart Wall Box Backend
(factory setting)
Charging Start charging:
• Plug in the
charging cable
on the EV side
Stop charging:
• Unplug the
charging cable
on the EV side
Refer to the
vehicle’s user
manual
Note: RFID reader
is not active.
Note: Charging
sessions are not
logged.
Start charging:
• Plug in the charging
cable on the EV side
• Scan your charge card/
key fob
Stop charging:
• Scan your charge card/
key fob
• Unplug the charging
cable on the EV side
Note: RFID reader is active.
Note: Charging sessions are
not logged.
Start charging:
• Plug in the charging cable
on the EV side
• Scan your charge card/
key fob
Stop charging:
• Scan your charge card/
key fob
• Unplug the charging
cable on the EV side
Note: RFID reader is active.
Note: Charging sessions are
logged.
*The Smart Wall Box can be operated ofine by conguring using the EVBox Connect App.
EN
11
Troubleshooting
LED ring status
What you see What it means What to do
LED ring off
or green Wall box is ready for use. Plug the charging cable into the Wall Box.
LED ring
green, ashing Your charge card is
being veried. Wait until LED ring turns blue.
LED ring
yellow The car is fully charged. Unplug the charging cable from the Wall Box
and place it back into your car.
LED ring
yellow, ashing
Charging session is in
queue (applicable in the
Smart Charging environ-
ment only).
When power becomes available, charging will
start or resume, and the LED ring will turn blue.
LED ring
blue Wall box is charging
the car. The car is charging.
LED ring
red Wall box is experiencing
an error.
Check the troubleshooting chapter in this man-
ual for solutions. If this does not solve the issue,
contact your installer or supplier.
LED ring
red, ashing Your charge card is not
authorized to charge.
Check the troubleshooting chapter in this man-
ual for solutions. If this does not solve the issue,
contact your installer or supplier.
LED ring
purple, ashing
The Wall Box identies
itself to the user during
the bluetooth pairing
process
Continue the bluetooth pairing process.
EN
12
Troubleshooting
Problem Possible cause Solution
The Wall Box
does not react • No power to the Wall Box • Make sure that the residual-current
device and circuit breaker on the
service panel are on (check by user).
• Make sure that the supply cable en-
tering the Wall Box is energised. The
LED ring should be on.
• Turn off the power to the Wall Box.
Turn it on again after 20 seconds by
ipping the circuit breaker or main
switch to the Wall Box.
The LED ring does
not show any color
after the power
to the Wall Box is
turned on
• Improper installation of the
charging cable • Check/repeat steps 3.3 and 3.4
in “Install charging cable” chapter.
Residual-current
device prevents
charging.
LED ring ashes
red 10x.
• Grounding error in the
Wall Box
• Defective charging cable
• Fault in the vehicle
• Check grounding (check by an
electrician)
• Check charging cable (check by an
electrician)
• Contact your local car dealer
LED ring
lights up red con-
stantly
• Grounding fault • Make sure that your electrical
installation is properly grounded
(check by an electrician).
See next page for more troubleshooting instructions.
EN
13
Troubleshooting
Problem Possible cause Solution
LED ring
lights up
yellow
constantly
• Vehicle is on a timer
• Vehicle is fully charged
• Grounding resistance is too
high (with specic vehicles,
this must be < 50 Ohm)
• Make sure that the charging cable plug is
properly connected to the vehicle (check
by user).
• Change the setting of the timer in the
vehicle (check by user).
• Replace the charging cable (user-service-
able).
• Make sure that the ground resistance is
correct (grounding measurement done by
an electrician).
Red LED starts
ashing imme-
diately after the
charge card is
held against the
reader
Note: applicable
for RFID cards/key
fobs only
• Charge card is not authorized
for charging at this Wall Box • Make sure that the charge card/key fob is
registered correctly (check by user).
• If you have a Smart Wall Box connected
via Wi-Fi, make sure that there is proper
Wi-Fi reception where the Wall Box is
installed (check by user).
• If the Wi-Fi connectivity of your smart Wall
Box is lost, rst reboot your Wi-Fi router,
then reboot the Wall Box via your App
and afterwards check the Wi-Fi reception
again (check by user).
Bluetooth connec-
tion to station is
interrupted
• An outdated version of the
EVBox Connect App is used. • Make sure you have downloaded the
latest version of the EVBox Connect App
from your app store.
Unable to connect
the station to the
Smart Wall Box
backend
• An outdated version of the
Smart Wall Box App is used. • Make sure you have downloaded the
latest version of the Smart Wall Box App
from your app store.
EN
14
Declaration of conformity
EVBox B.V.,
NL registration KvK 32165082_000018683428
Kabelweg 47, 1014 BA Amsterdam, The Netherlands
declares under its sole responsibility that the following products:
• Article no. 9842424180: Smart Wall Box 7,4 kW C, 1-phase 32A with cable
• Article no. 9842424580: Wall Box 11 kW C, 3-phase 16A with cable
• Article no. 9842424380: Smart Wall Box 11 kW C, 3-phase 16A with cable
provided that they are installed, maintained and used in the applications for which they were designed,
in accordance with professional practices, relevant installation standards and manufacturer’s instructions
for use and installation, are CE certied and comply with the essential requirements of EMC Directive
2014/30/EU, Low Voltage Directive 2014/35/EU and RED Directive 2014/53/EU in accordance with the
following standards:
EN/IEC 61851-1 (2017)
EN/IEC 61851-21-2 (2018)
EN/IEC 61000-3-2 (2014)
EN/IEC 61000-3-3 (2013)
EN 301 489-1 V2.2.0
EN 301 489-3 V2.1.1
EN 301 489-17 V3.2.0
EN 301 489-52 V1.1.0
EN 301 908-1 V11.1.1
EN 301 511 V12.5.1
EN 300 330 V2.1.1
EN 300 328 V2.1.1
EN 301 893 V2.1.1
EN 300 220-1 V3.1.1
EN 300 220-2 V3.1.1
Amsterdam, August 4th 2020
Arjan van Rooijen
Chief Technical Ofcer
15
DK
Wall Box
xed cable
Brugervejledning
17
DK
Sikkerhedsregler
Advarsel: Risiko for elektrisk stød.
• Læs den medfølgende dokumentation omhyggeligt for at gøre dig bekendt
med alle sikkerhedsinstruktioner og -forskrifter, inden du bruger dette produkt.
• Dette produkt er udviklet og testet i overensstemmelse med internationale
standarder.
• Brugen af dette produkt er begrænset til de anvendelser, det er udviklet til.
• Installation, vedligeholdelse og reparation af dette produkt må kun udføres af
kvaliceret personale.
• Forkert installation eller reparation kan medføre farlige situationer for brugeren
af dette produkt.
• Dette produkt bruges i kombination med en strømkilde.
• Sluk altid for strømmen før enhver vedligeholdelsesaktivitet.
• Dette produkt indeholder ikke dele, der kan serviceres af brugeren. Rådfør
dig med din distributør for yderligere information. Forsøg ikke selv at udføre
eftersyn eller reparere Wall Box!
• Sørg for, at produktet kun bruges under de rigtige driftsforhold.
• Sørg for, at hovedstrømmen er afbrudt, før du opbevarer eller transporterer
dette produkt.
• Sørg for, at strømledningen til Wall Box er installeret på en dedikeret afbryder
(MCB) på servicepanelet. Installationen, herunder fejlstrømsafbryderen
(RCD), skal være i overensstemmelse med lokale regler og IEC 60364. MCB-
klassiceringen må ikke overstige Wall Box eller strømforsyningskablets
strømklassicering inden for installationen. Hvis Wall Box maksimale
strømklassicering er højere end den strøm, der er afsat til Wall Box, skal
installatøren justere Wall Box interne strømklassicering ved hjælp af appen
EVBox Connect (som skal installeres på dennes mobilenhed).
• For at maksimere Wall Box effekt-output, skal du installere Wall Box i omgivelser,
der ikke er udsat for ekstremt sollys, da dette reducerer Wall Box styrke grundet
høje temperaturer.
• Opbevar dette produkt i et tørt miljø, og opbevaringstemperaturen skal være
mellem -25 °C og +60 °C.
• Installatøren skal altid sørge for, at Wall Box er installeret i overensstemmelse
med de lokale regler. Installationsindstillingerne på servicepanelet skal altid
indstilles af en autoriseret elektriker.
• Leverandøren er ikke ansvarlig for eventuelle skader, der opstår, hvis dette
produkt transporteres i anden emballage end den emballage, produktet blev
leveret i.
18
DK
Produktbeskrivelse
Produktkonguration
Nedenstående tabel indeholder de tilgængelige produktkongurationer for Wall Box. Denne
vejledning dækker de udgaver af Wall Box, der har et fast kabel. For Wall Box-modeller med
udtag og lukker henvises der til installationsvejledning for Wall Box med udtag og lukker.
Produkt Strøm
Køretøjsforbind-
elser
(IEC 62196)
Tilslutning
Reference-
nummer Beskrivelse Installation Maksimal
udgangs-
effekt
Fast kabel
6 meter
med type 2
ladekon-
takt
Udtags-
type 2
med
lukker
Autostart
standard Back-
end-klar
9842424580 Wall Box
11 kW
kabel
3P+N+PE
- 16 A -
230/400
Vac
11 kW •-•-
9842424180 Smart Wall
Box 7,4 kW
kabel
1P+N+PE
- 32 A -
230 Vac 7,4 kW •- - •
9842424380 Smart Wall
Box 11 kW
kabel
3P+N+PE
- 16 A -
230/400
Vac
11 kW •- - •
9842424280 Wall Box
7,4 kW
udtag med
lukker
1P+N+PE
- 32 A -
230 Vac 7,4 kW -• • -
9842424480 Smart Wall
Box 22 kW
udtag med
lukker
3P+N+PE
- 32 A -
230/400
Vac
22 kW -•-•
19
DK
Produktklassikation
• EV Forsyningsudstyr forbundet til AC forsyningsnet
• Elektrisk forbindelsesmetode: permanent forbundet
• AC EV Forsyningsudstyr
• Udendørsbrug
• Udstyr til placering med ubegrænset adgang
• Stationært udstyr, monteret på vægge, stolper eller tilsvarende, betyder: overademonteret
• Klasse I Udstyr
• Tilstand 3 EVSE
• Driftstemperaturområde: -25 °C til 45 °C
• Afskærmnings-rating: IP55, IK10
1 Operativsystem
Start og stop din oplad-
ning i henhold til din Wall
Box-model:
Til Wall Box:
Sæt dit ladekabel i bilen
for at starte opladning.
Til Wall Box med aktiveret
RFID-godkendelse:
Sæt dit ladekabel i bilen
og hold dit RFID-kort/
din nøglelås foran RFID-
læseren for at starte
opladning.
Til Smart Wall Box:
Udstyret med Wi-Fi, UMTS
og kWh-måler.
Sæt dit ladekabel i bilen
og hold dit RFID-kort/
din nøglelås foran RFID-
læseren for at starte
opladning og følge dine
opladninger på nettet.
Se “Aktivér Wall Box”-
kapitlet, for mere infor-
mation om start af en
opladningssession.
2 Armaturhus
Wall Box består af et
vægbeslag, en Wall Box
og et ladekabel.
Wall Box er udviklet af
fast, stødsikkert plast,
som gør dens armaturhus
holdbart, robust, vejr- og
slidresistent.
3 Kort-/nøglelåslæser
For Wall Box-modeller
med aktiveret RFID-
godkendelse er dette
området, hvor du scanner
dit ladekort eller din
nøglelås. Wall Box læser
dataene fra dit kort for
at starte eller stoppe en
opladning.
4 LED-indikator.
Denne intelligente
statusindikator hjælper dig
med hele tiden at forstå,
hvad Wall Box gør.
5 Ladekabel
Ladekablet er kompatibelt
med alle typer elkøretøjer
med type 2 ladekontakt,
som kan håndtere
kapacitet på 7,4 kW eller
11 kW.
Komponenter og funktioner
1
2
3
4
5
20
DK
Aktivér Wall Box
Appen EVBox Connect
Appen Smart Wall Box*
* Gælder kun for Smart Wall Box
Appen EVBox Connect er udviklet til både installatører og brugere og til at justere Wall Box-indstill-
inger (f.eks. opsætning af maksimal strømstyrke eller tilføjelse/aktivering af RFID-kort/nøglelåse).
Appen Smart Wall Box er en administrations-app til elkøretøjsladestationer.
Appen tillader både ejere af ladestation og førere af elektriske køretøjer nemt at starte/stoppe,
overvåge og fakturere opladning. Den giver også stationsejere mulighed for at have fuld over deres
ladestationers energiforbrug.
For yderligere information om appens funktioner, se venligst manualen til appen Smart Wall Box.
Se venligst tabellen på næste side for at få trinvise instruktioner til at starte opladning.
Se venligst ifz-berlin.de/#/instructions for de seneste manualer.
Værktøjer, du skal bruge til at
aktivere Wall Box
This manual suits for next models
4
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