EVBox Iqon Guide

Installation and commissioning
manual Part A
EVBox
Iqon

EVBox Iqon
Installation and commissioning
manual Part A

Contents
1. Introduction 3
1.1. Scope of the document 3
1.2. Get in touch 3
1.3. Symbols used in this manual 3
1.4. Certification and compliance 5
1.5. Product classification 5
2. Safety 6
2.1. Safety Precautions 6
2.2. Moving and storage precautions 9
3. Product features 10
3.1. Description 10
3.2. EVBox Iqon models 11
3.3. Specifications 11
3.4. Dimensions 14
3.5. Delivered components 15
3.6. Optional components 15
4. Installation instructions 16
4.1. Prepare for installation 16
4.1.1. Plan installation 16
4.1.2. Choose location 17
4.1.3. Free space around the charging station 17
4.1.4. Location options 18
4.1.5. Power supply requirements 20
4.1.6. Phase rotation 22
4.1.7. Hub-Satellite installations 22
4.1.8. Using Wi-Fi 25
4.1.9. Route power supply cables 25
4.2. Unpacking 26
4.3. Prepare mounting 28
4.3.1. Prepare ground anchors 28
4.3.2. Prepare wall mounting 29
4.3.3. Unimi mounting 29
4.4. Install charging station 29
4.4.1. Install the station 30
4.4.2. Connect power cables 31
4.4.3. Connect RS485 data cables 32
EN
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4.4.4. Close covers 33
4.5. Commissioning 34
4.5.1. Configuration details 34
4.5.2. Register EVBox Iqon with CMP 34
4.5.3. Download EVBox Connect app 34
4.5.4. Commission EVBox Iqon 35
4.5.5. Commissioning report 36
5. Operation instructions 37
5.1. LED indicator ring 37
5.2. Troubleshooting 39
5.2.1. Error codes 39
5.2.2. Troubleshooting guide 40
6. Maintenance instructions 44
6.1. Clean the exterior 44
7. Decommissioning 45
8. Appendix 46
8.1. Glossary 46
8.2. Disclaimer 46
EN
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1. Introduction
Thank you for choosing EVBox Iqon. Built to be accessible and intelligent, EVBox Iqon is the ideal
charging station for every commercial location.
This Installation and Commissioning Manual tells you how to install EVBox Iqon and make it ready for
use. You must carefully read the safety information before you start.
1.1. cope of the document
Keep this manual for the entire life cycle of the EVBox Iqon.
This manual is intended exclusively for qualified personnel who can assess the work and identify
potential danger.
This manual comprises two parts:
• Manual Part A - This part contains the instructions.
• Manual Part B - This part contains the illustrations for the instructions.
You must read both parts of the manual.
All EVBox manuals can be downloaded from www.evbox.com/manuals.
2020 EVBox Manufacturing B.V. - all rights reserved. No part of this document may be modified,
reproduced, processed, or distributed in any form or by any means, without the prior written
permission of EVBox.
1.2. Get in touch
If you have any suggestions how we can improve our products, or if you see an error, we’d love to hear
from you. You can contact us by going to www.evbox.com/support.
1.3. ymbols used in this manual
The following symbols may be used in this manual:
1. Introduction EN
3

ymbol Explanation
DANGER: Risk of electric shock
Indicates an imminently hazardous situation with a high risk level which, if
the danger is not avoided, will cause death or serious injury.
DANGER: Risk of explosion
Indicates an imminently hazardous situation with a high risk level which, if
the danger is not avoided, will cause death or serious injury.
WARNING:
Indicates a potentially hazardous situation with moderate risk level which,
if the warning is not obeyed, can cause death or serious injury.
CAUTION: Risk of electrostatic discharge and damage
Indicates a potentially hazardous situation with a medium risk level which,
if the caution is not obeyed, may cause damage to the equipment.
CAUTION:
Indicates a potentially hazardous situation with a medium risk level which,
if the caution is not obeyed, may cause minor or moderate injury or
damage to the equipment.
Note: Notes contain helpful suggestions or references to information not
contained in this manual.
This symbol indicates that the illustrations corresponding to the indicated
chapter are to be found in Manual Part B.
1., a. or i. Action to be followed in the stated order.
EN 1. Introduction
4

1.4. Certi>cation and compliance
The charging station has been CE-certified by the manufacturer and bears
the CE logo. The relevant declaration of conformity may be obtained from
the manufacturer.
The charging station complies with the RoHS Directive (RL 2011/65/EU).
The relevant declaration of conformity may be obtained from the
manufacturer.
Electrical and electronic appliances, including accessories, must be
disposed of separately from the general municipal solid waste.
Recycling of materials saves raw materials and energy and makes a major
contribution to conserving the environment.
1.5. Product classi>cation
Power supply input EV supply equipment permanently connected to AC
supply network.
Power supply output AC EV supply equipment.
Normal environmental conditions Outdoor use.
Access Equipment for locations with unrestricted access.
Mounting method Stationary equipment, surface-mounted on ground, or
ground and walls.
Protection against electric shock Class 1 equipment.
Charging modes Mode 3 (EU).
1. Introduction EN
5

2. afety
2.1. afety Precautions
DANGER
Not following the installation and user instructions given in this manual will result in the risk of
electric shock, which will cause severe injury or death.
• Read this manual before installing or using Iqon.
Installation, servicing, repair and relocation of Iqon by a non-qualified person will result in the risk of
electric shock, which will cause severe injury or death.
• Only a qualified electrician is permitted to install, service, repair and relocate the charging
station.
• The user must not attempt to service or repair Iqon as it does not contain user-serviceable
parts.
• Local regulations may be applicable and may vary depending on your region / country of use.
The qualified electrician must always ensure that the station is installed according to the local
regulations.
Working on electric installations without proper precautions will result in the risk of electric shock,
which will cause severe injury or death.
• Switch off input power before installing Iqon. Keep the power off until Iqon is fully installed and
secure.
• Do not switch on Iqon if it is not fully installed or not secure.
• Do not install a Iqon that is faulty or has a noticeable issue.
Operating Iqon when it indicates an error state, or when Iqon or the charging cable have cracks,
show extensive wear, or other physical damage, will result in the risk of electric shock, which will
cause severe injury or death.
• Do not operate Iqon if the enclosure or an EV connector is broken, cracked, open, or shows any
other indication of damage.
• Do not operate Iqon if a charging cable is frayed, has broken insulation, or shows any other
indication of damage.
• In the event of danger and/or an accident, a qualified electrician must immediately disconnect
the electrical supply from Iqon.
• Contact evbox.com/support or your dealer if you suspect that Iqon is damaged.
EN 2. Safety
6

DANGER
Some electric vehicles release hazardous or explosive gasses when charging which will result in the
risk of explosion, which will cause severe injury or death.
• Refer to your vehicle user manual to check if your vehicle releases hazardous or explosive gases
when charging.
• Follow the instructions given in the vehicle user manual before choosing the location of Iqon.
Extensive exposure of Iqon to water or handling Iqon with wet hands will result in the risk of electric
shock, which will cause severe injury or death.
• Do not direct powerful jets of water toward or onto Iqon.
• Never operate Iqon with wet hands.
• Do not put the charging plug into any liquid.
WARNING
Installing Iqon during wet environmental conditions (for example rain or fog) can result in the risk of
electric shock and damage to the product, which can cause severe injuries or death.
• Do not install or open Iqon during wet environmental conditions (for example rain or fog).
Using a damaged Iqon or a damaged charging cable may expose the user to electric components
and result in the risk of electric shock, which may cause injury or death.
• Make sure that Iqon, the charging cable, and the charging plug are free of damage before
starting a charging session.
• Make sure that the contact area of the charging plug is free from dirt and moisture before
starting a charging session.
• Make sure that the charging cable is positioned so that it will not be stepped on, tripped over,
driven over or otherwise subjected to excessive force or damage. Where applicable, make sure
that the charging cable is correctly stowed when it is not in use, making sure that the charging
plug does not touch the ground.
• Only pull on the charging plug hand grip and never on the charging cable itself.
• Keep the charge plug away from heat sources, dirt or water.
2. Safety EN
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WARNING
Using adapters, conversion adapters or cord extensions with Iqon may result in technical
incompatibilities and can result in damage to Iqon, which will cause injury or death.
• Use this charging station to charge compatible electric vehicles only. Refer to the charging
station specifications in this manuals for details.
• Refer to your vehicle user manual to check if your vehicle is compatible.
Exposure of Iqon or the charging cable to heat or flammable substances can result in damage to
Iqon, which will cause injury or death.
• Make sure that Iqon or the charging cable never come into contact with heat.
• Do not use explosive or readily flammable substances near Iqon.
Using Iqon under conditions not specified in this manual may result in damage to Iqon, which may
cause injury or death.
• Only use Iqon under the specified operating conditions in this manual.
CAUTION
Charging a vehicle with the charging cable not completely unwound may result in overheating of
the cable, which can damage Iqon.
• Before you charge the vehicle make sure that the charging cable is completely unwound and
has no overlapping loops.
Putting fingers into or leaving other objects inside the plug port (for example, during cleaning) may
cause injury or can damage Iqon.
• Do not put your fingers into the plug port.
• Do not leave objects inside the plug port.
The use of devices with (electro) magnetic properties in the vicinity of Iqon may damage Iqon and
affect its operation.
• Keep and use (electro) magnetic devices at a safe distance from Iqon.
EN 2. Safety
8

CAUTION
Not taking precautions against ESD (Electrostatic discharge) can damage electronic components in
Iqon.
• Take the necessary precautions against ESD before touching electronic components.
2.2. Moving and storage precautions
Obey the following guidelines when moving and storing Iqon:
• An Iqon in its packing weighs 95 kg (210 lbs). Only lift and move a packaged Iqon using suitable
lifting apparatus.
• An unpacked Iqon weighs 85 kg (188 lbs). Only lift and move an unpacked Iqon using a lifting sling
or cable attached to the lifting eyes on Iqon, and using suitable lifting apparatus, as described in
this manual.
• Never lift Iqon using its charging cables, connectors, covers or frame.
• Disconnect input power before removing the charging station for storage or relocation.
• Only transport and store the charging station in its original packaging. No liability can be accepted
for damage incurred when the product is transported in non-standard packaging.
• Store the charging station in a dry environment in the temperature and humidity ranges given in
the specifications.
2. Safety EN
9

3. Product features
The Iqon charging station is compatible with all Mode 3 (EU) electric vehicles and is designed for both
indoor and outdoor use. The charging station is connected to a Charging Management Platform (CMP)
for the registration of the number of kilowatt-hours (kWh) used per charging session.
3.1. Description
1. Top cover.
2. Display.
3. Bottom cover.
4. Charging cable.
5. LED ring.
6. Charging cable locking mechanism.
7. Charger box.
8. Lifting eyes.
9. Side panel.
10. Holder.
11. Installer box.
EN 3. Product features
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3.2. EVBox Iqon models
Iqon is either a Hub model or a Satellite model.
A Hub model can connect up to 20 connectors (1 Hub and 9 Satellites, each with two connectors) to a
Charging Management Platform (CMP). The Hub uses either a pre-programmed SIM to connect to the
CMP through a cellular network, or a Wi-Fi connection to a local Wi-Fi router.
A Satellite model does not have a SIM, a Wi-Fi connection, or Bluetooth.
3.3. peci>cations
Feature Description
Electrical properties
Power line electrical input
2 x 3-phase 400 V AC, 32 A.
or
1 x 3-phase 400 V AC, 64 A.
Electrical output 2 x 22 kW.
Charging mode Mode 3 EVSE (IEC 61851).
Fixed charging cable 2 x Type 2 (IEC 62196-2) cables.
Charging cable length 5.5 m (18 ft).
Metering S-Bus MID certified class B.
kWh meter type 2 x ABB B23 112-100
System lighting Day-and-night mode, automatic brightness, automatic and
touch system wake-up.
afety and certi>cation
Safety
Safety Class I (the charging station is supplied with a
ground terminal for safety).
Overvoltage Category III.
3. Product features EN
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Feature Description
Electrical safety
Integrated RCBO 40 A for 30 mA AC leakage detection
per outlet.
CCID 6 mA DC leakage detection per outlet.
RCBO type 2 x Schrack AK667840, Type A, characteristic C, 6 kA,
3+N, 40 A
Surge protection 4 kV.
Black-out protection Return to previous status after power loss.
Operating temperature range -25 °C to +45 °C.
Operating humidity (non-regulating) 85 % at 50 °C (non-condensing).
Maximum installation altitude 2000 m above sea level.
Enclosure degree of protection IP55 / IK10 / IEC 60529.
Certification
IEC 61851-1 (2017), IEC 61851- 21-2 (2018), IEC 61000-3-2
(2014), IEC 61000-3-3 (2013), EN 301 489-1 V2.2.0, EN
301 489-3 V2.1.1, EN 301 489-17 V3.2.0, EN 301 489-52
V1.1.0, EN 301 908- 1 V11.1.1, EN 301 511 V12.5.1, EN
300 330 V2.1.1, EN 300 328 V2.1.1, EN 301 893 V2.1.1,
EN 300 220-1 V3.1.1, EN 300 220- 2 V3.1.1, CE
conformity, RoHS, REACH.
Connectivity
Authorization RFID and QR code.
Communication standard Dual band Wi-Fi 2.4/5 GHz, Bluetooth 4.0 for
configuration with the EVBox Connect app, GPS.
Communication protocol to backend OCPP 1.5 S / 1.6 S / 1.6 J.
Smart Charging using the MAX
protocol RS485.
Charging station configuration Using EVBox Connect app.
Physical properties
Plastic materials ISO 3795 passed, DIN 53438 F1/K1.
EN 3. Product features
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Feature Description
Locking holster Quantity 2.
Display 20 cm (8 in) LCD IPS full color screen (768x1024) with
capacitive touch. Sunlight readable.
Status indication 2 LED rings, 1 per connector.
Dimensions See Dimensions on page 14.
Weight (kg) • 85 kg (188 lbs).
• 95 kg (210 lbs) in packaging.
Mounting Ground mount: free-standing, wall-supported, or back-to-
back.
3. Product features EN
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3.4. Dimensions
EN 3. Product features
14

3.5. Delivered components
1. Iqon charging station.
2. Bracket, 2x.
3. Baseplate, 50 mm (1.97 in).
4. Iqon documentation.
5. Key to open covers.
6. Protection shield.
7. Lifting shield.
8. Small components (screws, thumbnuts, cable
glands, 120 Ω resistor).
3.6. Optional components
Depending on the installation, the following components can also be required. Contact your supplier
to order the optional components.
Note: The installer is responsible for supplying the power cables, data cables and any minor items
required for the installation.
Component Part number
EVBox Dual ocket Test Box (to test the functioning of the charging station) 462323
3. Product features EN
15

4. Installation instructions
WARNING
Improper installation of Iqon may result in damage, which may cause injury or death. You must read
and obey the safety precautions at the beginning of this manual before you install, service or use your
EVBox charging station. The installer must ensure that the charging station is installed in accordance
with the relevant country-specific standards and local regulations.
WARNING
Make sure that connection of the electrical power cannot occur during installation. Put up caution tape
and warning signs to mark the working areas. Make sure no unauthorized persons enter the working
areas.
4.1. Prepare for installation
The following recommendations are a guide to help you prepare for the installation of the EVBox Iqon
charging station.
4.1.1. Plan installation
• Calculate the existing electrical load to find the maximum operating current for the charging
station installation.
• Calculate the distance from the power supply cabinet to the charging station installation to
determine the voltage drop. Local regulations may be applicable and can vary depending upon
the region or country.
• Obtain all necessary permits from the local authority that has jurisdiction.
• Refer to local wiring regulations to select the conductor sizes. Use minimum 10 mm2and
maximum 16 mm2copper wire, depending on the power supply available and the distance from
the power supply cabinet.
• Make sure that there is the specified free space around the charging station for ventilation
purposes.
• Use the correct tools and provide sufficient material resources and protection measures.
• Make sure that there is good cellular reception on the applicable frequency bands (see
specification sheet for more details) and/or good Wi-Fi reception where the Hub charging station
will be installed.
• Prepare the installation areas with the correct power wiring for each charging station and the
network cabling between the Satellite charging stations and the Hub charging station.
EN 4. Installation instructions
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