EverFocus Paragon960 User manual

PARAGON960 x4 32CH
32CH, H.264, 960H
User’s Manual
Copyright © EverFocus Electronics Corp,
Release Date: May, 2014
Notice: This content is subject to be changed without notice.

E V E R F O C U S E L E C T R O N I C S C O R P O R A T I O N
PARAGON960 x4 32CH
User’s Manual
1995-2014 EverFocus Electronics Corp
www.everfocus.com
All rights reserved. No part of the contents of this manual may be reproduced or transmitted in any form
or by any means without written permission of the Everfocus Electronics Corporation.
Release Date: May, 2014
QuickTime is a registered trademark of the Apple Computer, Inc.
Windows is a registered trademark of the Microsoft Corporation.
Linksys is a registered trademark of the Linksys Corporation.
D-Link is a registered trademark of the D-Link Corporation.
DynDNS is a registered trademark of the DynDNS.org Corporation.
Other product and company names mentioned herein may be the trademarks of their respective owners.

ii
Safety Precautions
Refer all work related to the installation of this product to qualified service personnel or
system installers.
Do not block the ventilation openings or slots on the cover.
Do not drop metallic parts through slots. This could permanently damage the appliance.
Turn the power off immediately and contact qualified service personnel for service.
Do not attempt to disassemble the appliance. To prevent electric shock, do not remove
screws or covers. There are no user-serviceable parts inside. Contact qualified service
personnel for maintenance. Handle the appliance with care. Do not strike or shake, as this
may damage the appliance.
Do not expose the appliance to water or moisture, nor try to operate it in wet areas. Do
take immediate action if the appliance becomes wet. Turn the power off and refer servicing
to qualified service personnel. Moisture may damage the appliance and also may cause
electric shock.
Do not use strong or abrasive detergents when cleaning the appliance body. Use a dry cloth
to clean the appliance when it is dirty. When the dirt is hard to remove, use a mild
detergent and wipe gently.
Do not overload outlets and extension cords as this may result in a risk of fire or electric
shock.
Do not operate the appliance beyond its specified temperature, humidity or power source
ratings. Do not use the appliance in an extreme environment where high temperature or
high humidity exists. Use the DVR at temperatures within 0°C ~40°C / 32°F ~104°F (Storage).
The input power source is 100-240 VAC~.
Read Instructions
All the safety and operating instructions should be read before the unit is operated.
Retain Instructions
The safety and operating instructions should be retained for future reference.
Heed Warnings
All warnings on the unit and in the operating instructions should be adhered to.

iii
Follow Instructions
All operating and use instructions should be followed.
Cleaning
Unplug the unit from the outlet before cleaning. Do not use liquid cleaners, abrasive or
aerosol cleaners. Use a damp cloth for cleaning
Attachments
Do not use attachments not recommended by the product manufacturer as they may
cause hazards.
Water and Moisture
Do not use this unit near water-for example, near a bath tub, wash bowl, kitchen sink, or
laundry tub, in a wet basement, near a swimming pool, in an unprotected outdoor
installation, or any area which is classified as a wet location.
Servicing
Do not attempt to service this unit by yourself as opening or removing covers may expose
you to dangerous voltage or other hazards. Refer all servicing to qualified service
personnel.
Power Cord Protection
Power supply cords should be routed so that they are not likely to be walked on or pinched
by items placed upon or against them, playing particular attention to cords and plugs,
convenience receptacles, and the point where they exit from the appliance.
Object and Liquid Entry
Never push objects of any kind into this unit through openings as they may touch
dangerous voltage points or short-out parts that could result in a fire or electric shock.
Never spill liquid of any kind on the unit.
Battery
Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries
according to the instructions.
a. Use only two AAA dry cell batteries.
b. Do not dispose of the batteries in a fire as it may explode.
ATTENTION! This is a class A product which may cause radio interference in a
domestic environment; in this case, the user may be urged to take adequate measures.

iv
This Product is RoHS compliant.
Federal Communication Commission Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
•Consult the dealer or an experienced radio/TV technician for help.
FCC Caution: Any changes or modifications not expressly approved by the party
responsible for compliance could void the users’authority to operate this equipment.
WEEE
The information in this manual was current upon publication. The manufacturer reserves the right
to revise and improve his products. Therefore, all specifications are subject to change without prior
notice. Manufacturer is not responsible for misprints or typographical errors.
Please read this manual carefully before installing and using this unit. Be sure to keep it handy for
later reference.
Your EverFocus product is designed and manufactured with high quality materials and
components which can be recycled and reused. This symbol means that electrical and
electronic equipment, at their end-of-life, should be disposed of separately from your
household waste. Please, dispose of this equipment at your local community waste
collection/recycling centre. In the European Union there are separate collection systems
for used electrical and electronic product.
Please, help us to conserve the environment we live in!
This product complies with the High-Definition Multimedia Interface (HDMI)
Specification Adopter Agreement.

v
TABLE OF CONTENTS
1. Introduction .................................................................................................................... 1
1.1 Features.......................................................................................................................... 3
1.2 Packing List ..................................................................................................................... 4
1.3 Dimensions ..................................................................................................................... 6
1.4 Front Panel ..................................................................................................................... 7
1.5 Rear Panel....................................................................................................................... 9
2. Installation .................................................................................................................... 10
2.1 Hard Disk Installation ................................................................................................... 10
2.1.1 Hard Disk Compatibility List ........................................................................... 18
2.2 Rack Mount .................................................................................................................. 19
2.3 Basic Connection .......................................................................................................... 20
2.3.1 Monitor Connection....................................................................................... 21
2.3.2 Display Aspect Ratio....................................................................................... 22
2.3.3 Alarm I / O ...................................................................................................... 23
2.3.4 RS-485 Port..................................................................................................... 24
2.3.5 RS-232 Port..................................................................................................... 24
2.4 Turning On / Off the Power .......................................................................................... 24
2.5 Checking the Dynamic IP Address ................................................................................ 25
2.6 Connecting the DVR to the Network............................................................................ 28
2.6.1 Router or LAN Connection ............................................................................. 28
2.6.2 Direct High-Speed Connection ....................................................................... 31
2.6.3 One-to-One Connection................................................................................. 32
3. Mouse and Front Panel Button Operation ...................................................................... 36
3.1 USB Mouse Operation.................................................................................................. 36
3.1.1 How to Select a Channel / Enable Audio........................................................ 36
3.1.2 OSD Root Menu.............................................................................................. 36
3.1.3 Field Input Options......................................................................................... 37
3.2 Front Panel Buttons Operation .................................................................................... 38
3.2.1 Front Panel Review ........................................................................................ 38
3.2.2 How to Select a Channel / Enable Audio........................................................ 38
3.2.3 OSD Root Menu.............................................................................................. 38
3.2.4 Field Input Options......................................................................................... 39
3.3 General Operation........................................................................................................ 40
3.3.1 Login ............................................................................................................... 40
3.3.2 Forget Your Password .................................................................................... 41
3.3.3 Camera Selection ........................................................................................... 41

vi
3.3.4 Audio Selection .............................................................................................. 42
4. OSD Root Menu ............................................................................................................. 44
4.1 PTZ ................................................................................................................................ 46
4.1.1 Express Control of PTZ ................................................................................... 48
4.2 Layout Switching .......................................................................................................... 49
4.3 Channel Switching ........................................................................................................ 49
4.4 Display .......................................................................................................................... 50
4.5 Sequence ...................................................................................................................... 51
4.6 Monitor Switching ........................................................................................................ 51
4.7 Zoom............................................................................................................................. 52
4.8 Archiving the Recordings or Log Data to the USB or DVD ........................................... 53
4.9 Logout........................................................................................................................... 56
4.9.1 Temporarily Logout........................................................................................ 57
5. Search and Playback ...................................................................................................... 58
5.1 Quick Playback.............................................................................................................. 58
5.2 Playback Bar ................................................................................................................. 59
5.3 Searching the Recordings for Playing Back .................................................................. 61
5.3.1 Time Search.................................................................................................... 61
5.3.2 Event Search................................................................................................... 62
5.3.3 Smart Search .................................................................................................. 63
5.3.4 Snapshot Search............................................................................................. 65
6. Configuration................................................................................................................. 67
6.1 Express.......................................................................................................................... 69
6.2 Camera ......................................................................................................................... 71
6.2.1 Basic Setting ................................................................................................... 71
6.2.2 Adjust Setting ................................................................................................. 73
6.2.3 eZ Hopper....................................................................................................... 74
6.3 Record........................................................................................................................... 77
6.4 Event............................................................................................................................. 78
6.4.1 Alarm .......................................................................................................... 7978
6.4.2 Video Loss................................................................................................... 8180
6.4.3 Motion........................................................................................................ 8382
6.4.4 Other .......................................................................................................... 8685
6.5 Hard Disk .................................................................................................................. 9392
6.5.1 Disk ............................................................................................................. 9392
6.5.2 Lock/Format ............................................................................................... 9493
6.5.3 RAID............................................................................................................ 9594
6.6 Display Setting.......................................................................................................... 9796
6.6.1 Monitor OSD............................................................................................... 9796

vii
6.6.2 M/T SEQ ..................................................................................................... 9897
6.6.3 Matrix ......................................................................................................... 9998
6.7 Network Settings .................................................................................................... 10099
6.7.1 LAN ........................................................................................................... 10099
6.7.2 Email....................................................................................................... 103102
6.7.3 DDNS ...................................................................................................... 104103
6.7.4 FTP.......................................................................................................... 107106
6.7.5 Alarm Server........................................................................................... 108107
6.7.6 Remote / Mobile .................................................................................... 109108
6.7.7 Network Testing ..................................................................................... 110109
6.8 Schedule Setting................................................................................................... 111110
6.8.1 Express Setup ......................................................................................... 111110
6.8.2 Holidays .................................................................................................. 112111
6.8.3 Schedule ................................................................................................. 113112
6.9 System Setting...................................................................................................... 116115
6.9.1 Date / Time............................................................................................. 116115
6.9.2 Daylight Saving ....................................................................................... 118117
6.9.3 User Group ............................................................................................. 119118
6.9.4 User Management.................................................................................. 120119
6.9.5 I/O Control.............................................................................................. 123122
6.9.6 EKB200 Setting ....................................................................................... 125124
6.9.7 Miscellaneous......................................................................................... 127126
6.10 Information........................................................................................................... 129128
6.10.1 System .................................................................................................... 129128
6.10.2 Log .......................................................................................................... 131130
7. Remote Access to the DVR ......................................................................................132131
7.1 Accessing the DVR on the Network...................................................................... 132131
7.2 Install JAVA Runtime ............................................................................................ 134133
7.3 Browser Security Setting ...................................................................................... 136135
7.3.1 Installing ActiveX Controls...................................................................... 136135
7.3.2 Enabling ActiveX Controls ...................................................................... 137136
7.4 Remote Live View................................................................................................. 140139
7.5 Menu Bar.............................................................................................................. 142141
7.6 Remote Playback .................................................................................................. 143142
8. Specifications........................................................................................................144143
9. Troubleshooting....................................................................................................147146
Appendix A: Network Overview....................................................................................148147
Appendix B: Linksys & D-Link Port Forwarding ..............................................................152151

viii
Appendix C: Timing of Alarm Modes .............................................................................156155
Appendix D: Express Setup Recording Value Selection Rules .........................................159158
Appendix E: IR Remote Control.....................................................................................161160

PARAGON960 x4 32CH
1
1. Introduction
EverFocus brings you the next generation of analog recording. The new PARAGON960 x4 32CH
digital video recorder benefits users by digitizing the highest quality, state of the art 960H cameras
for live and remote monitoring, surveillance review, and archival. The PARAGON960 x4 32CH also
supports real time (960FPS total) recording over 32-channels at WD1 (960x480 / 960x576)
resolution, providing the ability to capture even fast moving objects at enhanced detail levels.
The PARAGON960 x4 32CH DVR also supports convenient video export operations to USB & DVD
(Optional). Its dual streams H.264 encoder provides users smooth remote viewing experience in
low bandwidth networks while simultaneously preserving a high quality recording in the DVR hard
disk. The PARAGON960 x4 32CH can provide clear 1080p Full HD Video output to both HDMI and
VGA monitors with an intuitive onscreen user interface for efficient operation. User can also easily
operate the machine using a USB mouse or via the front panel buttons and jog-dial/shuttle wheel.
When paired with our powerful EverFocus PowerVideo Plus (CMS), the PARAGON960 x4 32CH can
be used in complex multi-site installations, with centralized management. The PARAGON960 x4
32CH is also fully supported by the EverFocus MobileFocus remote viewer on iOS and Android
devices, which help extend video surveillance from fix location to mobile environments.
960H is the highest resolution for analog CCTV, increasing resolution by 30% compared to D1.
With the better resolution benefited by 960H, the definition of video image will certainly be higher.
Moreover, the 960H CCD sensor performs greater image clarity in low-light environment than IP
and HD-SDI CMOS sensors. A 960H DVR, like our new PARAGON960 x4 32CH DVR, can support
cameras with resolution up to700TVL and you can use the existing coaxial infrastructure without
the need of re-cabling.
EverFocus also introduces an innovative function, eZ Hopper, for our new series of DVRs / NVRs,
allowing users to control up to 16 connected DVRs / NVRs with just one single mouse. This
breakthrough feature brings great benefits to the traditional small and medium-sized surveillance
system, not only eliminating the expense of the central monitoring software, but also saving the
setup cost and time.
Chapter
1

PARAGON960 x4 32CH
2
RS-232 Data Input
RS-485 Device Web Remote
Client
PowerVideo Plus
(CMS)
Main Monitor
(VGA)
Main Monitor
(HDMI)
Call Monitor
(BNC)
Alarm In /
Out
Line Level Audio Out
eSATA HDD
Expansion
(EDA450)
Line Level
Audio In 1~16
Analog Camera 1~32
Power
Supply
Mouse USB Memory Stick
DVD Burner Internal 3.5" HDDs (Optional)* IR Remote Control
Network
Call Monitor
(BNC)
Audio
Cable
Figure 1-1
* Hot-swap model can only install three 3.5”HDDs.

PARAGON960 x4 32CH
3
1.1 Features
32CH WD1 real time recording and playback
WD1 capability provides higher resolution (960x576 / 960x480) compared to D1
H.264 compression format for enhancing recording capacity and improving network image
transmission speed
eZ Hopper: Only one mouse to control up to 16 connected EverFocus DVRs/NVRs
Raid 5
Multiple Main Monitors: Separately configured HDMI or VGA (1080p) Main monitor outputs
Call Monitor: Sequenced view through composite BNC output with multiplex and sequencing
Free EverFocus DDNS Service –static IP address is not required for reliable remote access
Supports live monitoring and playback of video from mobile devices via MobileFocus /
MobileFocus Plus applications
Multiple Control Inputs: Mouse / front panel / remote controller / EKB500 keyboard
Multiple intelligent video query functionality, including snapshot and smart search
Powerful archive functionality from both remote and DVR sites
Simplified access to common features such as setup, archival, playback and search functions
through OSD root menu
Remote configuration support from built-in web interface
Dual Gigabit Ethernet interfaces for remote network viewing and control
On-screen PTZ control via mouse, front panel, remote controller or EKB500 keyboard
Built-in DVD burner (Optional)
Dual USB 2.0 ports for video archive and mouse control
Integration with EverFocus’CMS (PowerVideo Plus)
Multi-language support
19”rack mountable –rack ears included

PARAGON960 x4 32CH
4
1.2 Packing List
Not Hot-Swap Model:
DVR x 1
User’s Manual x 1
Power Cord x 1
Rack Ear x 2
Mouse x 1
Audio Cable x 1
Internal HDD Bracket x 8 (with 16 Rubber Spacers, 16 Black Long Screws and 16 Silver
Screws)
( )
SATA Cable x 4 (for connecting the internal HDD) *Please see Note 3.
IR Remote Control x 1 (with two AAA batteries) *Please see Note 4.
( )
Note:
1. Equipment configurations and supplied accessories vary by country. Please consult your local
EverFocus office or agents for more information. Please also keep the shipping carton for
possible future use.
2. Contact the shipper if any items appear to have been damaged in the shipping process.
3. Four SATA cables will be supplied for DVRs without HDDs installed. If the order contains one,
two or three HDDs installation, the rest of the SATA cables will not be supplied (i.e. If one
HDD is installed, the rest of the three SATA cables will not be contained in the package).
4. Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries
according to the instructions.
a. Use only two AAA dry cell batteries.
b. Do not dispose of the batteries in a fire as it may explode.

PARAGON960 x4 32CH
5
Hot-Swap Model:
DVR x 1
User’s Manual x 1
Power Cord x 1
Rack Ear x 2
Mouse x 1
Audio Cable x 1
Internal HDD Bracket x 2 (with 4 Rubber Spacers, 4 Black Long Screws and 4 Silver Screws)
( )
Key x 2 (for locking the Hot-swap HDD Trays) and Screw x 14 (for screwing HDDs on the
Hot-swap HDD Trays) *Please see Note 3.
SATA Cable x 1 (for connecting the fixed internal HDD)
IR Remote Control x 1 (with two AAA batteries) *Please see Note 4.
( )
Note:
1. Equipment configurations and supplied accessories vary by country. Please consult your local
EverFocus office or agents for more information. Please also keep the shipping carton for
possible future use.
2. Contact the shipper if any items appear to have been damaged in the shipping process.
3. The Keys and the Screws are contained in the Hot-swap HDD Tray.
4. Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries
according to the instructions.
a. Use only two AAA dry cell batteries.
b. Do not dispose of the batteries in a fire as it may explode.

PARAGON960 x4 32CH
6
1.3 Dimensions
Front View
Side View
423mm / 16.65"
Figure 1-2

PARAGON960 x4 32CH
7
1.4 Front Panel
13 14 15 16 17 18 19 20 21
1 2 345678 9 10 11 12
Figure 1-3
No.
Name
Description
1
Screen Layout
Press the type of layout you want for displaying your channel feeds.
: Press to display quad-screen division. : Press to display
9-screen division. : Press to display 16-screen division; press again
to switch between channel 1~16 and 17~32. : Press to display
32-screen division; press again to display 32 channels in different
layouts. : Press to display 10-screen division. : Press to switch
different layouts.
2
Channel
1~32
Press to display the channel in full screen. Use these buttons in
conjunction with the Channel Switch button (3). For example, press the
Channel Switch button first, and then press the 1/17 channel button. If
the 1/17 channel button LED is red, it means CH1 is displayed in full
screen; if it is green, it means CH17 is displayed in full screen.
3
Channel Switch
1~16 / 17~32
Press to switch channel buttons between Channel 1~16 and Channel
17~32. If the LED light is red, the the Channel buttons (2) are switched
to CH1~16. If the LED light is green, the Channel buttons (2) are
switched to CH17~32.
4
Stop
Press to stop either the Back, Play, or Pause functions, if that function is
active. This button stops all Play functions, but no Recording functions.
5
Back
Press to play the recorded data in reverse at normal speed. Press the
Stop button to stop all playback actions and exit the playback area.
6
Pause
Press to pause the playback. Press the Stop button to stop all playback
actions and exit the playback area.
7
Play
Press to play the recorded data forward. Press the Stop button to stop
all playback actions and exit the playback area.

PARAGON960 x4 32CH
8
8
Enter
Use this button in conjunction with the Menu/Esc button (9) and the
Jog / Shuttle Wheel (10) to select menu values or to scroll between
menu categories. You can also use it in conjunction with a mouse or
you can use only a mouse to do these functions.
9
Menu/Esc
Press to enter/exit the Main Setup Menu.
10
Jog / Shuttle
Wheel
Jog
Shuttle
Use the Shuttle (outer wheel) to:
In Playback mode, use the Shuttle wheel for fast forward / fast
reverse.
Switch between Menu options / parameters.
Highlight individual cameras.
Use the Jog (inner wheel) to:
In Pause mode, use the Jog to move frame by frame.
Switch between Menu options / parameters.
Highlight individual cameras.
11
Status LED
: Indicates the power is on.
HD1: Indicates the internal Hard Disk is activating.
HD2: Indicates the external Hard Disk is activating.
LAN: Indicates the DVR is connected to the network.
12
Alarm
Indicates an alarm input is triggered.
13
USB2.0 Ports
Two USB2.0 ports for connecting to a mouse or external storage device.
14
DVD Burner
(Optional)
Use the DVD Burner for archiving the recordings from the DVR. It’s
highly recommended to use a DVD with 4x or higher speed disc for
recording.
15
Display
Press to cycle between the info display types (channel and status bar
info).
16
Sequence
Press to enter the automatic sequence mode. This will show each
channel feed in sequence.
17
Zoom
Press repeatedly to toggle between 2x and 4x zoom. Press the
Menu/Esc button to switch zoom off.
18
Monitor
Press to switch between the Main and Call monitors. Just remember to
exit out of the setup menus before doing so.
19
Search
Press to enter the Search Setup menu.
20
Copy
Press to enter the Copy Menu.
21
IR Receiver
Receiver for signals from the IR remote control.

PARAGON960 x4 32CH
9
1.5 Rear Panel
3
21 45
67 8 9 10 11 12 13 14 15
Figure 1-4
No.
Name
Description
1
Power Port
Connects to the 100-240 VAC~ power using the supplied Power Cord.
2
Power Switch
Press to switch on or off the DVR. Please see 2.4 Turn On / Off the Power.
3
eSATA Port
Connects to an external eSATA storage device. (EDA450)
4
Matrix (Video
Output)
Connects to monitors. Each of the outputs only supports
single-screen-division display with sequence function.
5
Video Input
Connects up to 32 cameras to the Video In connectors.
6
RS-232 Port
This port is currently reserved. Connects to the RS-232 device. Please
refer to 2.3.5 RS-232 Port.
7
RS-485 Port
Connects to the RS-485 device, such as EverFocus’EKB-500 keyboard.
Please refer to 2.3.4 RS-485 Port.
8
Main Monitor
Port (HDMI)
Connects to the Main monitor using a HDMI cable. Please refer to 2.3.1
Monitor Connection.
9
Main Monitor
Port (VGA)
Connects to the Main monitor using a VGA cable. Please refer to 2.3.1
Monitor Connection.
10
Call Monitor
Port (BNC)
Connects to the Call monitor using a BNC cable. Please refer to 2.3.1
Monitor Connection.
11
LAN 1 / LAN 2
Connects to the Network. Please refer to 2.5 Connecting the DVR to the
Network.
12
Alarm Input
Connects up to 16 alarm inputs. Please refer to 2.3.3 Alarm IO.
13
Audio Output
(RCA)
Connects to 2 audio output devices, such as speakers. Note that the
speaker with a (built-in) amplifier and external power supply are required.
14
Alarm Output
Connects to 4 alarm output device. Please refer to 2.3.3 Alarm IO.
15
Audio Input
Connects to 16 audio input devices using the supplied Audio Cable. Note
that the microphone with a (built-in) amplifier and external power supply
is required.

PARAGON960 x4 32CH
10
2. Installation
2.1 Hard Disk Installation
Not Hot-swap DVR:
You can optionally install four 3.5” HDDs inside the DVR for recording videos.
1. Make sure the DVR is power-off.
2. Unscrew the two housing screws on the back panel of the DVR.
Figure 2-1
3. Push the housing to the back and open it.
Figure 2-2
4. Fix the two HDD brackets on both side of the HDD using the Silver Screws.
Figure 2-3
Chapter
2

PARAGON960 x4 32CH
11
5. Push the Rubber Spacer into the bottom slot of Bracket.
Bracket
RubberSpacer
Figure 2-4
6. Insert Black Long Screws into the Rubber Spacers.
BlackLong
Screw
Figure 2-5
7. Use the SATA Cable, and connect one end to the SATA port on the small PCB inside the DVR,
and the other end to the SATA port on the HDD.
Figure 2-6
8. Connect the internal power cable to the HDD.
Figure 2-7
Note: The internal power cable is connected to the Main board inside the DVR. The power cable
features two connectors, which can be used to connect to two HDDs.