eXact idip User manual

QUICK START GUIDE

2 CONTENTS
Welcome ................................................ .2
iDip
®
Overview ........................................... .3
L e t ’ s Get S t a r t e d
Install Batteries.......................................... .4
Download App .......................................... .4
Home Screen ........................................... .5
Test Result Screen ........................................ .5
Select, Fill, Dip, Read
Select Customer........................................ .6
Turn on Meter .......................................... .6
Bluetooth ............................................. .7
Select Test ............................................ .7
Fill Cell ............................................... .8
Zero Meter ............................................ .8
Test Methods .......................................... .8
Standard Strip Method................................... .9
Standard Liquid Method ................................ .10
Data M a n a g e m e n t
R esults/Notes ......................................... . 11
History .............................................. .12
Emailing Results....................................... .12
T ip s ................................................... .13
T r o ub l e s h o ot i n g ........................................ .13
About
About eXact iDip® P hotometer ............................ .14
About Bluetooth
®
...................................... .14
About Built-in Sample Cell ............................... .14
Cleaning the Cell ...................................... .14
Compliance Testing .................................... .15
Warranty (2 years) ..................................... .15
Technical Support ..................................... .15
Re o r d e r ............................................... .16
WELCOME
WELCOME TO YOUR NEW EXACT IDIP
®
. LET US S H O W YOU A R O U N D .
This guide shows you the technical details on your iDip
®
, helps you set it up,
and gets you started with tips for the tests you will use daily.
Your eXact iDip® comes with:
Cleaning Brush
Quick Start Guide
6 Strips each of: Free Chlorine (DPD-1), Combined/Total Chlorine
(DPD-3), pH, and Total Alkalinity
You will need Four (4) AAA batteries, a Phillips head screwdriver, and a
compatible smart device to start testing your water.
Compatible smart devices:
Apple iPad
®
(Mini, Mini Retina, 3rd gen, 4th gen, Air)
Apple iPhone
®
(4s, 5, 5c, 5s)
Apple iPod touch
®
(5th gen)
We are constantly adding new devices, check out our full list at sensafe. c om/ id i p .

IDIP
®
OVERVIEW 3
YOUR NEW EXACT IDIP
®
IS IDEAL FOR TESTING DRINKING WATER, POOLS &
SPAS, PONDS & AQUARIUMS, FOOD & BEVERAGE PROCESS WATER,
NVIRONMENTAL WATERS, AND MORE
SAMPLE CELL
Built-in plastic 4ml cell for
collecting your water sample
BLUETOOTH
CONNECTED
LCD DISPLAY
LCD DISPLAY
Displays results and
test name
LOW
BA TTER Y
RESUL T
UNITS
READ BUTTON
Starts test timer
ZERO/ON BUTTON
Turns the meter on and
creates a baseline for
your water testing
BASE
Install/replace batteries here
(IP67 rated waterproof)
CELL COVER
C overs the cell for
mixing and bright
light situations
SCREW
Unscrew to
remove base

4 LET’S GET STARTED
INSTALL “AAA” BATTERIES (NOT INCLUDED)
1. Use a Phillips head screwdriver to remove the screw from the base
of your iDip®.
2. Remove the base.
3. Install 4 new AAA batteries as illustrated inside your iDip®.
We recommend using high quality batteries.
4. Replace the base firmly with pressure while tightening the
screw. The meter will turn on automatically.
DOWNLOAD THE APP
Using your Smart Device, download the eXact iDip® a p p. Because
the eXact iDip® application is the brain for this system, all you have
to do is download the latest update to have the most current
version with the latest tests and features available. We are
constantly improving and welcome your suggestions to help make
our product even better. Please
be sure to visit www.sensafe.com/idip or send feedback to
[e-mail].
SCAN FOR APP
DOWNLOAD

SETTINGS:
Opens menu for
easy access to all
app features
LET’S GET STARTED 5
HOME SCREEN
History:
Accesses all
previously saved
results which can
be sorted, edited,
and emailed
CUSTOMERS:
Attaches results
to people and/or
locations from
your smart device
contacts
CALENDAR:
Displays your
schedule/
appointments
STORE:
Opens store to
unlock additional
tests
TEST:
Initiates water
testing
RESULTS:
Accesses temporary
results that have not
been saved to histor y
BLUETOOTH
DEVICE
TESTING
PARAMETER
PARAMETER
UNITS
TEST RESULT SCREEN
BOTTLE LABEL
ABBREVIATION
TEST RESULT
ALL RESULTS ARE ATTACHED TO A CONTACT AND LOCATION. ENSURE YOUR CONTACT
INFORMATION (INCLUDING ADDRESS) IS ENTERED INTO YOUR DEVICE’S CONTACT LIST.

6
S E L E C T , F I LL , D I p , R E AD
1
3
a. Select ‘Customers’ from the ‘Home’ screen.
b. Tap ‘Add Customers From Contacts.’
c. Select a contact from your list.
a
b c
2
Power on the eXact iDip
®
hand-held photometer.
Tap ‘’ and select ‘Bluetooth Test’ on the slide out
screen.

S E L E C T , F I LL , D I p , R E AD
7
4
5
Select your iDip from the bottom of the screen. Verify it
has connected and tap ‘OK’. *
* Refer to the back of your iDip
®
to determine the serial number for your device. This will
also be the serial number for the bluetooth connection.
Tap ‘ s E LE C T Test’ at the top (e.g. Alkalinity, Total). T h e iDip
and app will both display the test being
run.

8
S E L E C T , F I LL , D I p , R E AD
6
7
Rinse the cell 3 times with the water sample to b e
tested and f i LL to the top to begin t e s t .
Press and the iDip
®
display reads 0
PPM
indicating the
meter is ready to test. For Standard Liquid Method , place
Cell Cover on CELL
before zeroing.
S t a nd a r d Strip M e t h o d T e s t s (count-upif r e qu i r e d ):
• Alkalinity, Total
• Bromide (as NaBr)
• Bromine
• Calcium (as CaCO3)
• Chloride (as NaCl)
• Chlorine Dioxide
• Chlorine, Free
• Chlorine, Total
• Chlorine, Total - High (120 sec)
• Chromium (VI) (240 sec)
• Copper (120 sec)
• Hardness, Total - Low
• Hardness, Total - High
• Hydrogen Peroxide - Low (120 sec)
•
Hydrogen Peroxide - Mid (100 sec)
•
Hydrogen Peroxide - High
• Iodine
• Magnesium Hardness
• Nitrate (as NO
3
) (600 sec)
• Nitrite (as NO
2
) (360 sec)
• Ozone
• Peracetic Acid
• Permanganate
• pH
• Phosphate (120 sec)
• Sulfate
• S u l fi d e
S t a nd a r d Liquid M e t h o d T e s t s (# of d r o p s / count-up if r e qu i r e d ):
• Cyanuric Acid (5 drops / 60 sec) • Metals (2 drops / 120 sec)
For n o n - s t a nd a r d test m e t h o d s and detailed test i n s t r u c ti o n s v i s it
www . s e n s a fe . co m / id i p / .

S E L E C T , F I LL , D I p , R E AD
9
9
a
8a
S T A N D AR D S T R I p ME T hO D
Remove one eXact Strip Micro (e.g. T otal
Alkalinity) and set in a dry, convenient place.
PRESS to initiate a 20 second countdown a nd
simultaneously DIP the test strip by submerging a ll
pads in the sample then use a gentle constant b a ck
and forth motion (2 strokes per second) until t h e
timer displays “1”. Remove and discard the s tri p.
Wait for count-up time if r e q ui r e d.
READ result displayed on the i D i p
®
and in the app. To run a dd iti on a l
tests, repeat steps 5-9. To s a v e
your results and make available for
emailing, continue on page 11.
10 a

10
S E L E C T , F I LL , D I p , R E AD
9b
10 b
8b
S T A N D AR D LI Q u I D ME T hO D
Shake the bottle of eXact Reagent (e.g. Cyanuric
Acid) and add drops according to the list on page
8.
Keep reagent bottle vertical while adding drops.
Place the Cell Cover onto the CELL. P r e ss
and a 20 second countdown begins. Turn t h e
meter upside-down repetitively during the 20
seconds. When the timer displays “1”, place t h e
®
iDip
on a flat surface. Wait for count-up t i me.
READ result displayed on the i D i p
®
and in the app. To run a dd iti on a l
tests, repeat steps 5-10. To s a v e
your results and make available for
emailing, continue on next p a g e .

D
A
TA M AN
A
GE M E N T
1
When all tests have
been performed, tap
‘Results’ at the bottom
of the screen. To add
notes tap the desired
test result.
Type notes in the
‘Notes’ box, which are
automatically saved
.
Go back to ‘Results’
screen and tap ‘Save’ to
store into ‘History’ .

12 DATA M ANA GE M E N T
In History, you can edit,
select, and email your
results.
To email, you can
either tap an individual
result, or use the
‘Select’ button to
access multiple data
points.
Press the blue envelope icon if a single result is selected. Tap ‘Email’ at
the top if multiple tests are selected. Additional notes can be added to
the email body. Add recipients to your e-mail and tap send to complete.
exactidip@sensafe.c

TI p S
13
• The meter has a 3 minute automatic shutdown timer by default. To change this, go to
Settings in the slide out menu.
• Before testing, rinse the meter sample cell with the sample water 3 times.
• Always fill the cell to capacity (4ml).
• Test immediately after filling the cell with the water sample.
• To obtain optimal accuracy when testing outdoors (sunlight), use the Cell Cover when
zeroing and reading the sample.
• Due to the strip slitting process, you may find one or two strips that are
noticeably
smaller or larger in width than the normal strips in the bottle. These should be
discarded. Using these strips may give unreliable results.
• Meter is not compatible for use with powder pillows, tablets, and liquids from other
manufacturers.
• Dip strip for entire countdown.
• Each eXact Strip Micro is valid for ONLY one test. Discard strip after use.
• Dry the outside of the meter before storage.
• Remove batteries before storing for prolonged periods.
• Store the meter and test materials out of direct sunlight and away from chemical
storage areas.
• Minimize exposure of meter and test reagents to heat above 90°F (32°C).
• When installing batteries, make sure that the O-ring is still attached to the screw
before tightening.
• Cleaning the cell with water and brush after each test is recommended for best accuracy and
prior to storage of unit. Use Distilled White Vinegar to clean
the cell after testing for
Phosphate or Iron to remove reagent deposits from
cell wall.
T R O ub L E S h OO T ING
Issue Cause Solution
No response
from iDip
Low batter
y
Replace batteries
Chip failure Contact ITS.
Dim screen on iDip Low battery Replace batteries
“Er1” on iDip LCD
No result sent to
iDip from app
Disconnect/reconnect to
iDip (see pg. 7)
“Er2” on iDip LCD No connection toapp Connect to iDip (see pg. 7)
Lost connection toapp Reconnect toiDip
“LO” on iDip LCD
while zeroing
Low battery Replace batteries
Dirt
y
cell Clean cell
(
see
pg
.15
)
Cloud
y
sam
p
le Dilute sam
p
le o
r
use sieve
Bad LED Contact ITS.
“HI” on iDip LCD
while reading
Result above
detection level
Rerun test to verify result
“LO” on iDip LCD
while reading
Result below
detection level
Rerun test to verify result
“AbS” on iDip LCD Start-up screen Continue with testing

14 A bO u T
ACCURACY OF THE EXACT IDIP
®
Combined with your smart device, the eXact iDip®is designed to test
your water for multiple water quality parameters. Download the
free eXact iDip®app and sync to your smart device running
Bluetooth®Smart Technology.
All tests have been calibrated using certified reference standards and
analytical spectrophotometric methods. The algorithms in the app
reflect the best correlation of the eXact iDip®against the AWWA,
USEPA, DIN and ISO reference test methods for chlorine.
Independent studies verify the eXact iDip® repeatedly agrees with a
USEPA compliant reference method greater than 99% (R2= 0.99948,
0-5.00 ppm). The eXact iDip®has been factory calibrated and will
stay valid because of the exceptional quality. We are so confident in
the eXact iDip®, we offer an industry leading 2-year warranty.
We built the eXact iDip® to be easy, accurate and environmentally
friendly. We have achieved this by utilizing our patented eXact Strip
Micro Technology, which uses at least 60% less water and chemistry
than alternative methods. Instead of using a 10mL water sample, eXact
Strip Micro uses a 4mL water sample. The accuracy of the meter is
maintained by designing the sample cell with a 11mm path length.
BLUETOOTH TECHNOLOGY
Bluetooth®is a low-power wireless networking standard which uses
short radio waves to allow electronic devices to communicate with
each other wirelessly. The eXact iDip®comes standard with the latest
Bluetooth®4.0 technology (www.bluetooth.com/Pages/Bluetooth-
Smart. aspx), a class 2 device with a wireless working distance of up to
30 feet (10 meters) and a 2.1 Mbps data transfer rate. This allows a
seamless transfer of data between a smart device and the eXact iDip®.
ABOUT THE BUILT IN SAMPLE CELL
The built-in sample cell is made of transparent plastic; the sturdy cell
design will last for over 20,000 readings. Scratches on the cell will not
compromise the accuracy of your results because of the cell’s fixed
position.
CLEANING THE CELL
Fill the cell with water and use the enclosed cleaning brush to scrub
the CELL thoroughly. Rinse the CELL. You can use dish soap or
distilled white vinegar for cleaning the CELL if needed. NEVER use
solvents such as acetone.
SCAN FOR FLYER SCAN FOR TEST DEMO VIDEO

A b O u T 15
COMPLIANCE TESTING FOR FREE AND TOTAL CHLORINE
This DPD test system is accepted by most health d e p artments
because this test is USEPA(DIN Standard 38 408
G4, ISO 7393/2) accepted for testing re q uirements
for Free and Total Chlorine. The eXact iDip® meter
uses a wavelength of 525nm; and the compliance
requirement is that the colorimeter wavelength is
between 490 and 530nm. The eXact Strip Micro
Standard Methods 4500- Cl G
CL (DPD-1) uses the same reagents AWWA(American Water W orks
Association) method 4500-Cl G. It should be understood that the
USEPA does not “approve” commercial DPD delivery systems such
as reagent powder pillows, tablets,dispensers, or eXact Strip D P D
delivery devices. The eXact Strip Micro CL (DPD-1) for Free Chlorine,
and the eXact Strip Micro CL (DPD-3) or the eXact Strip Micro CL
(DPD-4) for Total Chlorine meet your reportable testing requirements
because the eXact Strip Micro CL delivers the same chemicals
in identical proportions (see table below); therefore, the system is
compliant. Likewise, AWWAproportions are followed as required for
Total Chlorine measurements using Potassium Iodide.
C OM p ONENT
( fREE Ch LOR i NE )
a WW a
4500- CL g
EXact
D p D-1
Anhydrous DPD sulfate 1.5% 1.5%
Anhydrous Na HPO
2 4 33.4% 33.4%
Anhydrous KH PO Na
2 4 2 64.0% 64.0%
EDTA 1.1% 1.1%
WARRANTY (2 YEARS)
Registration of your eXact photometer must be received within 30 days from date
of purchase to activate the warranty. The eXact photometer is warranted to be
free from defects in materials and workmanship for a period of two (2) years from
the date of purchase by the customer. ITS will repair or replace, at its discretion,
product which is deemed to be faulty due to manufacturing defect. Warranty d oes
not cover product damage caused by abuse (such as crushing a tablet in
the
cell), battery corrosion damage, or improper use. If the meter is faulty or otherwise
defective contact ITS by phone [phone] Ext. 0) or email (its @ sensafe. c om)
to describe the problem and obtain a return authorization form before returning
the
photometer to ITS. Damage caused by improper packing of the photometer for return
shipment to ITS will not be covered by the warranty. Customer is responsible for
shipping charges to ITS. ITS pays postage when photometer is returned to c ustomer.
A maximum processing fee of $75 will be charged for repair or replacement of
non-
registered photometers and damages not covered by this warranty. Registration is
available over the phone [phone] Ext. 0) or online at http://www.sensafe.
c o m / m i c r o /w a rr a n ty/ ( P e r s on a l data i s kept c on fi d e n t i a l ) . The r e p a i r or r e p l ace m e n t
of the photometer will not extend or renew the period of guarantee. This warranty
does not affect your statutory rights. The warranty is not transferable.
TECHNICAL SUPPORT
Please visit www.sensafe.com/idip for the latest technical information and how-to
videos.
For additional technical support, call [phone] or send us an email at
[e-mail].

16 R EO R D E R
AVAILABLE TESTS & REAGENTS
Test
Parameter Part # Range #
of
Tests
eXact
iDip
®
(1) Bulk meter, 6 foils of each: FC, CC, AL, pH,
(1) cleaning Brush, (1) instruction booklet
486101 As Below 6
eXact Pool Refill Kit
AL, pH, DPD-1, DPD-3, CA, CY
486211 As Below As Below
eXactWell Refill
Kit
pH, Fe, NO , AL, THH
3
486212 As Below As Below
eXactTap Refill
Kit
pH, AL, THH, DPD-1, DPD-4, HR Cl, Metals
486213 As Below As Below
eXactProcess Refill
Kit
pH, DPD-1, DPD-4, HR Cl, MR H O , Glycine
2 2
486214 As Below As Below
eXactiDip™ Carrying Case 481661-ID N/A N/A
Alkalinity, Total
486641
11 - 200 ppm 100
Bromide (as NaBr) 486659 19 - 400 ppm 25
Bromine (DPD-1)
486636
0.07 - 17 ppm 100
Calcium (as CaCO )
3
486629 19 - 550 ppm 50
Chloride (as NaCl) Salt 486757 3 - 600 ppm 25
Chloride, High Range (as NaCl)**
486757 347 - 9975 ppm 25
Chlorine Dioxide (DPD-1)**
486633
0.04 - 15 ppm 100
Chlorine, Free (DPD-1)
486637 0.05 - 12 ppm 100
Chlorine, High Range
486672
1 - 280 ppm 50
Chlorine, Combined (DPD-3) * **
486638
0.05 - 12 ppm 100
Chlorine, Total (DPD-4)
486670
0.05 - 12 ppm 100
Chromium (VI)
486614
0.01 - 2 ppm 50
Copper (Cu
+2
)
486632 0.6 - 11 ppm 50
Cyanuric Acid
481652-II
3 - 110 ppm 60
Hardness, Total HR (as CaCO3)
486656
60 - 900 ppm 50
Hardness, Total LR (as CaCO3)
486630 1 - 125 ppm 100
Hydrogen Peroxide LR 486616
0.02 - 3.5 ppm 50
Hydrogen Peroxide MR
486648 1 - 130 ppm 50
Hydrogen Peroxide HR
486676
16 - 4200 ppm 100
Iodine (DPD-1)
486627 Coming Soon 100
Iron, Total (TPTZ)**
486650 0.03 - 8 ppm 50
Magnesium Hardness
486610 2 - 400 ppm 50
Manganese**
486606
0.03 - 2.6 ppm 24
Metals
486604 1 - 1.75 ppm 24
Molybdate**
486653
0.02 - 5 ppm 50
Nitrate (as NO )
3
486655
0.25 - 32 ppm 50
Nitrite (as NO )
2
486623
0.02 - 4 ppm 50
Ozone (DPD-4)
486634 0.01 - 2 ppm 100
Peracetic Acid (DPD-4)
486674 0.05 - 11 ppm 100
Permanganate (DPD-1)
486626
0.02 - 6 ppm 100
pH
486639-II
6.0 - 8.5 pH 100
Phosphate
486814 0.02 - 5 ppm 50
Sulfate
486608
1 - 270 ppm 50
Sulfide (as H S)
2
486646
Coming Soon 50
T
urbidit
y
**
N/A
24 - 780 NTU N/A
*Combined Chlorine DPD-3 Test requires Free Chlorine DPD-1 (486637) to be run first.
For resellers and distributors - products sold in case quantities (12 units per case).
**Test uses a non-standard test method. Visit sensafe.com/idip for details.
R050914
US Designed and Patent-Protected by Industrial TestSystems, Inc. 1875 Langston Street, Rock Hill, SC USA
Manufactured by Metertech Inc. 63-2, Cheng Gong Road, Sec. 1, NanGang, Taipei, Taiwan, R.O.C.
T el.: + 886-2-
2783-2854 Fax:[phone]
E -mail:info @ meterte c h. c om.tw
Apple, the Apple logo, iPad, iPhone, and iPod touch are trademarks of Apple Inc., registered in the U.S.and other c ountries.
EXACT and IDI P
®
are registered trademarks of Industrial Test Systems, Inc. Rock Hill, SC U S A.
TheBluetooth
®
word markand logos are owned by Bluetooth SIG and any use of such marks is under license.

FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT
This equipment has been tested and found to comply with the limit s for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by
turning the equipment of f and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
-- Reorient or relocate the receiving antenna.
-- Increase the separation between the equipment and receiver.
-- Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
-- Consult the dealer or an experienced radio/TV technician for help.
CAUTION:
Any changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate the equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.