Extraflame RAFFAELLA IDRO H15 User manual

MADE IN ITALY
design & production
RAFFAELLA IDRO H15-18
004280754 - rev.000
UK THERMO PRODUCTS USER MANUAL

APPLY TECHNICAL
DATA LABEL

3ENGLISH
ENGLISH............................................................................................................................................................................................................ 5
WarNINGS........................................................................................................................................................................................................ 5
SafEty.............................................................................................................................................................................................................. 5
routINE MaINtENaNcE................................................................................................................................................................................ 7
INStaLLatIoN.................................................................................................................................................................................................. 8
PREPARATIONS FOR MAINTENANCE..................................................................................................................................................................................................8
HyDrauLIc SyStEM...................................................................................................................................................................................... 10
INSTALLATION AND SAFETY DEVICES.............................................................................................................................................................................................10
aNtI-coNDENSatIoN DEVIcE (MaNDatory) .......................................................................................................................................... 11
DEtaILS raffaELLa IDro H15-H18............................................................................................................................................................ 12
ON/OFF.........................................................................................................................................................................................................................................................12
fEaturES........................................................................................................................................................................................................ 13
cHEckS aND MEaSurES for coMMISSIoNING....................................................................................................................................... 13
ThE PELLET LOAD MOTOR DOES NOT FuNCTION:....................................................................................................................................................................13
BuLB ThERMOSTATS - REARM ............................................................................................................................................................................................................13
StoVE poSItIoNING ..................................................................................................................................................................................... 14
NotE for corrEct opEratIoN ................................................................................................................................................................ 14
REARMING...................................................................................................................................................................................................................................................14
FuSE...............................................................................................................................................................................................................................................................14
pELLEtS aND fEEDING ................................................................................................................................................................................. 15
pELLEt HoppEr ............................................................................................................................................................................................ 15
rEMotE coNtroL......................................................................................................................................................................................... 16
REMOTE CONTROL ICONS....................................................................................................................................................................................................................17
INSERTING ThE BATTERIES...................................................................................................................................................................................................................17
ADVICE AND PRECAuTIONS FOR ThE uSE OF ThE REMOTE CONTROL ............................................................................................................................17
coNtroL BoarD........................................................................................................................................................................................... 18
ICON kEY......................................................................................................................................................................................................................................................18
GENERAL MENu........................................................................................................................................................................................................................................19
GENERAL wARNINGS..............................................................................................................................................................................................................................19
fIrSt IGNItIoN SEttINGS............................................................................................................................................................................ 20
DATE-TIME...................................................................................................................................................................................................................................................20
LANGuAGE..................................................................................................................................................................................................................................................20
DEGREES ......................................................................................................................................................................................................................................................20
opEratIoN aND LoGIc................................................................................................................................................................................ 21
aDDItIoNaL tHErMoStat .......................................................................................................................................................................... 22
ADDITIONAL ThERMOSTAT FuNCTIONING wITh STAND-BY ACTIVE................................................................................................................................22
ADDITIONAL ThERMOSTAT OPERATION wITh STAND-BY DEACTIVATED........................................................................................................................22
ADDITIONAL ThERMOSTAT INSTALLATION...................................................................................................................................................................................22
VENtILatIoN.................................................................................................................................................................................................. 23
EaSy SEtup ................................................................................................................................................................................................... 23
cHroNo.......................................................................................................................................................................................................... 24
ENABLING/DISABLING ThE ChRONO ..............................................................................................................................................................................................24
SEttINGS ........................................................................................................................................................................................................ 26
DISPLAY........................................................................................................................................................................................................................................................26
STAND - BY..................................................................................................................................................................................................................................................26
FIRST LOAD.................................................................................................................................................................................................................................................26
OuTLET AIR.................................................................................................................................................................................................................................................26
RESET.............................................................................................................................................................................................................................................................27
EASY CONTROL.........................................................................................................................................................................................................................................27
aDDItIoNaL fuNctIoNS............................................................................................................................................................................. 27
kEYS LOCkED ............................................................................................................................................................................................................................................27
cLEaNING aND MaINtENaNcE................................................................................................................................................................... 28
MaINtENaNcE............................................................................................................................................................................................... 28
PERIODIC CLEANING uNDER uSER'S RESPONSIBILITY.............................................................................................................................................................28
routINE MaINtENaNcE pErforMED By QuaLIfIED tEcHNIcIaNS .................................................................................................... 30
ShuT-DOwN (END OF SEASON)........................................................................................................................................................................................................30
DISpLayS ........................................................................................................................................................................................................ 32
aLarMS .......................................................................................................................................................................................................... 32
DISpoSaL........................................................................................................................................................................................................ 34
attENtIoN
SurfacES caN BEcoME VEry Hot!
aLWayS uSE protEctIVE GLoVES!
During combustion, thermal energy is released that signicantly increases the heat of surfaces, doors, handles, controls, glass, exhaust
pipes, and even the front of the appliance. Avoid contact with those elements if not wearing protective clothing (protective gloves
included). Make sure children are aware of the danger and keep them away from the stove during operation.

4
italiano EnGliSH FRanÇaiS
ATTENZIONE TASSATIVO
PrImA dI mOVImENTArE lA STufA
TOglIErE Il rIVESTImENTO
INdIcATO PEr EVITArE dANNI.
WArNINg
BEfOrE hANdlINg ThE STOVE, ThE
cOVErINg INdIcATEd muST BE rE-
mOVEd TO AVOId dAmAgE.
ATTENTION ImPÉrATIf
AVANT dE dÉPlAcEr lE POêlE,
rETIrEr lE rEVêTEmENT INdIquÉ
POur ÉVITEr TOuT dOmmAgE.
DEUtSCH ESPaÑol PoRtUGUÊS
AchTuNg PflIchT
BEVOr dEr OfEN BEWEgT WIrd,
muSS dIE ANgEZEIgTE VErklEIduNg
ENTfErNT WErdEN, um SchädEN Zu
VErmEIdEN.
ATENcIÓN TAXATIVO
ANTES dE mANEjAr lA ESTufA quI-
TE El rEVESTImIENTO INdIcAdO
PArA EVITAr dAñOS.
ATENÇÃO OBrIgATÓrIO
ANTES dE mOVImENTAr O
AquEcEdOr, rETIrAr O
rEVESTImENTO INdIcAdO PArA
EVITAr dANOS.
EESti DanSK HRVatSKi
kOhuSTuSlIk TähElEPANu
ENNE PlIIdI TEISAldAmIST
EEmAldAgE VOOdEr
NäIdATud kAhjuSTuSTE
VälTImISEkS.
OBS fjErN dET ANgIVNE dÆkSEl,
INdEN OVNEN flYTTES
fOr AT uNdgÅ SkAdE.
OBAVEZNA PAŽNjA PrIjE
PrEmjEšTANjA šTEdNjAkA
uklONITE OBlOgu OZNAčENO ZA
IZBjEgAVANjE OšTEćENjA.
SloVEnSKi nEDERlanDS PolSKi
OBVEZNA POZOr PrEd PrEmI-
kANjEm PEčI OdSTrANITE OBlOgO
PrIkAZANA ZA PrEPrEčEVANjE
škOdE.
ImPErATIEVE AANdAchT
VOOrdAT u dE kAchEl VErPlAATST
VErWIjdEr dE AANgEgEVEN kAP
Om SchAdE TE VOO rkOmEN.
OBOWIĄZkOWA uWAgA!
PrZEd PrZENIESIENIEm PIEcA
ZdEjmIj OBudOWę WSkAZANY, ABY
uNIkNĄć uSZkOdZEń.
SloVEnSKÉ ΕΛΛΗΝΑΣ liEtUVa
POVINNÁ POZOr PrEd
PrEmIESTNENím kAchlí OdSTrÁňTE
OBklAd OZNAčENÉ, ABY NEdOšlO k
POškOdENIu.
ΥΠΟΧΡΕΩΤΙΚΗ ΠΡΟΣΟΧΗ
ΠΡΙν μΕΤαΚΙνΗΣΕΤΕ ΤΗ ΣΟμΠα,
αφαΙΡΕΣΤΕ ΤΗν ΕΠΕνδΥΣΗ
ΕνδΕΙΚνΥΤαΙ γΙα αΠΟφΥγΗ
ζΗμΙΩν.
PrIVAlOmAS dĖmESIS
PrIEš PErkEldAmI VIrYklę,
NuImkITE APVAlkAlĄ
NurOdOmA, kAd BūTų IšVENgTA
ŽAlOS.
ENGLISH

5ENGLISH
Warnings
This instructions manual is an integral part of the product: make sure that
it always accompanies the appliance, even if transferred to another owner
or user, or if transferred to another place. If it is damaged or lost, request
another copy from the area technician. This product is intended for the use
for which it has been expressly designed. The manufacturer is exempt from
any liability, contractual and extracontractual, for injury/damage caused to
persons/animals and objects, due to installation, adjustment and mainte-
nance errors and improper use.
Installation must be performed by qualied sta, which assumes com-
plete responsibility for the denitive installation and consequent good
functioning of the product installed. One must also bear in mind all laws
and national, regional, provincial and town council Standards present
in the country in which the appliance has been installed, as well as the
instructions contained in this manual.
The use of the appliance must comply with all local, regional, national
and European regulations.
The Manufacturer cannot be held responsible for the failure to comply
with such precautions.
After removing the packaging, ensure that the content is intact and com-
plete. Otherwise, contact the dealer where the appliance was purchased.
All electric components that make up the product must be replaced with
original spare parts exclusively by an authorised after-sales centre, thus
guaranteeing correct functioning.
safety
THE APPLIANCE MAY BE USED BY CHILDREN 8 YEARS OF AGE OR
OLDER AND INDIVIDUALS WITH REDUCED PHYSICAL, SENSORY, OR
MENTAL CAPACITIES OR WITHOUT EXPERIENCE OR THE NECESSARY
KNOWLEDGE, PROVIDED THAT THEY ARE SUPERVISED OR HAVE
We thank you for having chosen our company; our product is a great heating solution developed from the
most advanced technology with top quality machining and modern design, aimed at making you enjoy the
fantastic sensation that the heat of a ame gives, in complete safety.

6ENGLISH
RECEIVED INSTRUCTIONS ON SAFE USE OF THE APPLIANCE AND THAT
THEY UNDERSTAND THE INHERENT DANGERS.
THE GENERATOR MUST NOT BE USED BY PERSONS INCLUDING
CHILDREN WITH REDUCED PHYSICAL, SENSORY AND MENTAL
CAPACITIES OR WHO ARE UNSKILLED PERSONS, UNLESS THEY ARE
SUPERVISED AND TRAINED REGARDING USE OF THE APPLIANCE BY A
PERSON RESPONSIBLE FOR THEIR SAFETY.
THE CLEANING AND MAINTENANCE REQUIRED BY THE USER MUST
NOT BE PERFORMED BY CHILDREN WITHOUT SUPERVISION.
CHILDREN MUST BE CHECKEDTO ENSURETHATTHEY DO NOT PLAY
WITH THE APPLIANCE.
DO NOT TOUCH THE GENERATOR WHEN YOU ARE BAREFOOT OR
WHEN PARTS OF THE BODY ARE WET OR DAMP.
IT IS FORBIDDEN TO MODIFY THE APPLIANCE IN ANY WAY.
DO NOT PULL, REMOVE, TWIST THE ELECTRICAL CABLES COMING
OUT OFTHE PRODUCT EVEN IF IT IS DISCONNECTED FROMTHE MAINS.
IT IS ADVISED TO POSITION THE POWER SUPPLY CABLE SO THAT IT
DOES NOT COME INTO CONTACT WITH HOT PARTS OFTHE APPLIANCE.
THE POWER SUPPLY PLUG MUST BE ACCESSIBLE AFTER
INSTALLATION.
DO NOT CLOSE OR REDUCETHE DIMENSIONS OFTHE AIRINGVENTS
IN THE PLACE OF INSTALLATION. THE AIRING VENTS ARE ESSENTIAL
FOR CORRECT COMBUSTION.
DO NOT LEAVE THE PACKAGING ELEMENTS WITHIN REACH OF
CHILDREN OR UNASSISTED DISABLED PERSONS.
THE HEARTH DOOR MUST ALWAYS BE CLOSED DURING NORMAL
FUNCTIONING OF THE PRODUCT.
WHEN THE APPLIANCE IS FUNCTIONING AND HOT TO THE TOUCH,
ESPECIALLY ALL EXTERNAL SURFACES, ATTENTION MUST BE PAID
CHECK FOR THE PRESENCE OF ANY OBSTRUCTIONS BEFORE
SWITCHING THE APPLIANCE ON FOLLOWING A PROLONGED PERIOD
OF INACTIVITY.
THE GENERATOR HAS BEEN DESIGNED TO ADJUST ITSELF
AUTOMATICALLY IN PARTICULAR OPERATING CONDITIONS
THE GENERATOR HAS BEEN DESIGNED TO FUNCTION IN ANY
CLIMATIC CONDITION. IN PARTICULARLY ADVERSE CONDITIONS

7ENGLISH
STRONG WIND, FREEZING SAFETY SYSTEMS MAY INTERVENE
THAT SWITCH THE GENERATOR OFF. IF THIS OCCURS, CONTACT THE
TECHNICAL AFTERSALES SERVICE AND ALWAYS DISABLE THE SAFETY
SYSTEMS.
IN THE EVENT THE FLUE CATCHES FIRE, USE SUITABLE SYSTEMS
FOR SUFFOCATING THE FLAMES OR REQUEST HELP FROM THE FIRE
BRIGADE.
THIS APPLIANCE MUST NOT BE USED TO BURN WASTE
DO NOT USE ANY FLAMMABLE LIQUIDS FOR IGNITION
DURING THE FILLING PHASE DO NOT PUT THE BAG OF PELLETS TO
INTO CONTACT WITH THE PRODUCT
THE MAJOLICAS ARE TOP QUALITY ARTISAN PRODUCTS AND
AS SUCH CAN HAVE MICRODOTS, CRACKLES AND CHROMATIC
IMPERFECTIONS. THESE FEATURES HIGHLIGHT THEIR VALUABLE
NATURE. DUE TO THEIR DIFFERENT DILATION COEFFICIENT, THEY
PRODUCE CRACKLING, WHICH DEMONSTRATE THEIR EFFECTIVE
AUTHENTICITY. TO CLEAN THE MAJOLICAS, IT IS RECOMMENDED TO
USE A SOFT, DRY CLOTH. IF A DETERGENT OR LIQUID IS USED, THE
LATTER COULD PENETRATE INSIDE THE CRACKLES, HIGHLIGHTING
THEM.
SINCE THE PRODUCT CAN TURN ON AUTOMATICALLY THANKS TO
THE TIMER, OR REMOTELY USING THE DEDICATED APPLICATIONS, IT IS
STRICTLY FORBIDDEN TO LEAVE ANY COMBUSTIBLE OBJECT WITHIN
THE SAFETY DISTANCES INDICATED ON THE TECHNICAL DATA PLATE.
INTERNAL COMBUSTION CHAMBER PARTS CAN BE SUBJECT TO
EXTETICAL WARN, IT DOESN'T AFFECT THE FUNCTIONALITY
routine Maintenance
Based on Decree 22 January 2008 n°37 art.2, routine maintenance means
interventions aimed at reducing degradation due to normal use, as well
as dealing with accidental events entailing the need of rst interventions,
which however do not modify the structure of the system upon which one
is intervening or its intended use according to the requirements laid down
by the technical standards in force and by the manufacturer's use and main-
tenance manual.

8ENGLISH
INSTALLING INSERTS
When installing inserts, access must be prevented to the internal parts of the appliance and it must not be possible to access live parts during
extraction operations.
Any wiring, for example the power cable or room probe, must be positioned so as not to be damaged during movement of the insert and must
not come into contact with hot parts. If a cavity made of combustible material is installed, we recommend taking all the safety precautions
indicated by the installation standards.
VENTILATION AND AERATION OF INSTALLATION ROOMS
In case of non-airtight heater and/or installation, the ventilation must respect the minimum area indicated below (considering the highest value
among those provided):
Appliance categories Reference standard Percentage of the net opening section with respect to the
appliance fumes outlet section
Minimum net opening value of the
ventilation duct
Pellet stoves UNI EN 14785 - 80 cm²
Boilers UNI EN 303-5 50% 100 cm²
INSTALLATION
GENERAL
The ue gas exhaust and hydraulic connections must be carried out by qualied personnel who must issue installation conformity
documentation compliant with national standards.
The installer must provide the owner or person acting for him, according to the legislation in force, with the declaration of conformity,
supplied with:
1) the use and maintenance manual of the appliance and of the system components (such as for example, the smoke ducts, chimney, etc.);
2) photocopy or photograph of the chimney plaque;
3) system booklet (where applicable).
The installer must ask to be issued with a receipt stating that the documentation has been provided, and must keep it with a copy of the technical
documentation relating to the installation.
For installation in a condominium, prior approval from the condominium's administrator must be requested.
Where required, check the exhaust gas emissions after installation. Should a sampling point be installed, it must be airtight.
COMPATIBILITY
Do not install in rooms with a re hazard. It is also forbidden to install it in living areas with the following characteristics:
1. where there are liquid fuel appliances with continuous or discontinuous operation that draw the combustion air into the room in which they
are installed.
2. wheretherearetype B gasappliances intended forheating,withor withoutdomestic hot water productionand inadjacent and communicating
rooms.
3. where the depression measured in situ between the external and internal environment is greater than 4 Pa.
N.B.: Watertight appliances can also be installed in the cases indicated in points 1, 2 and 3 of this paragraph.
INSTALLATIONS IN BATHROOMS, BEDROOMS AND STUDIO FLATS
Installation in bathrooms, bedrooms and studio ats is only allowed for sealed or closed hearth appliances with ducted combustion air taken
from the outside.
oor protection
POSITIONING AND SAFETY DISTANCES
The support surfaces and/or points must have a suitable capacity to bear the overall weight
of the appliance, accessories and coverings. If the oor is made of a combustible material,
we recommend using a non-combustible material to protect the front part from any burnt
material which might fall during routine cleaning operations. The generator must be level
to function properly. The side walls, the rear walls and the oor support surface should be
made of non-combustible material.
One must also bear in mind all laws and national,
regional, provincial and town council regulations in force
in the country in which the appliance has been installed,
as well as the instructions contained in this manual.
Air inlet
Under any condition, including in the presence of extractor hoods and/or of controlled forced ventilation systems, the pressure dierence
between the generator installation rooms and the outside must always be equal to or less than 4 Pa.
MINIMUM DISTANCES PELLET STOVES
Installation next to ammable or heat-sensitive materials is permitted only if the special
safety distances specied on the label at the beginning of the manual (pag.2) are
observed. If the materials are not ammable, you must keep a side and rear distance of at
least 100 mm (without the inserts). For products equipped with rear spacers, wall-mounting
installation is permitted exclusively for the rear side.
PREPARATIONS FOR MAINTENANCE
To carry out extraordinary maintenance operations on the product, it may be necessary to move it away from the adjacent walls. This must be
done by a technician authorised to disconnect the combustion product evacuation ducts and then reconnect them. For heaters connected to the
hydraulic system, the connection between the system itself and the product must be made in such a way that, when an authorised technician is
about to carry out extraordinary maintenance operations, it is possible to move the heater at least 1 metre away from the adjacent walls.

3 - 5%
Max 3 mt
9ENGLISH
EXAMPLES OF CORRECT CONNECTION TO THE CHIMNEY
In the presence of type B gas appliances with intermittent operation not intended for heating, they must have their own aeration and/or
ventilation opening.
The air inlets must meet the following requirements:
they must be protected with grids, metal mesh, etc., but without reducing the net useful section;
they must be made so as to make the maintenance operations possible;
positioned so that they cannot be obstructed;
The clean and non-contaminated air ow can also be obtained from a room adjacent to that of installation (indirect aeration and
ventilation), as long as the ow takes place freely through permanent openings communicating with the outside.
The adjacent room cannot be used as a garage, or to store combustible material or for any other activity with a re hazard, bathroom,
bedroom or common room of the building.
FLUE GAS EXHAUST
The heat generator works in depression and is equipped with an outlet fan for ue gas extraction. There must be a single exhaust system for
the generator. Using a ue that is shared with other devices is not allowed.
The components of the ue gas exhaust system must be chosen in relation to the type of appliance to be installed in compliance with:
UNI/ TS 11278 in the event of metal chimneys, with particular attention to that stated in the specication;
UNI EN 13063-1 and UNI EN 13063-2, UNI EN 1457, UNI EN 1806 in the event of non-metallic chimneys.
The length of the horizontal section must be minimal and, in any case, no longer than 3 metres, with a minimum upward slope of 3%
There must not be more than 4 direction changes including the one due to the use of the "T" element.
A“T” tting with a condensation collection cap must be provided at the base of the vertical section.
If the exhaust is not inserted in an existing ue, a vertical section with a windproof end piece is required (UNI 10683).
The vertical duct can be inside or outside the building. If the smoke duct is inserted in an existing ue, it must be certied for solid fuel.
If the smoke duct is outside the building, it must always be insulated.
The smoke ducts must have at least one airtight inlet for ue gas sampling.
All the sections of the ue gas duct must be accessible to inspection.
Inspection openings must be provided for cleaning.
If the generator has a fume temperature lower than 160°C+ ambient temperature caused by the high yield (contact technicians) it
MUST be resistant to humidity.
A ue system that does not respect the previous points or, in general, that does not comply with the regulations, may cause condensation
phenomena inside it.
CHIMNEY CAP
The chimney caps must meet the following requirements:
they must have a useful outlet section no less than double that of the chimney/ducted system on which it is installed;
they must be adapted in order to prevent the penetration of rain and snow in the chimney/ducted system;
they must be built so that, in the event of winds coming from all directions and from any angle, the expulsion of combustion products
is in any case ensured;
Protection from rain
and wind
Condensation-proof
"T" tting with
inspection plug
Insulated ue
Insulated "T"
tting with
inspection plug
Protection from rain and wind
"T" tting with
inspection
plug
CONNECTION TO THE MAINS ELECTRIC SUPPLY
The generator is supplied with an electric power cable to be plugged into a 230V 50 Hz socket, possibly with a circuit breaker switch. The
socket must be easily accessible.
The electrical system must be compliant with standards. The eciency of the earthing circuit must be checked. Unsuitable earthing of the
system can cause malfunctioning for which the manufacturer will not be held liable.
Power supply variations beyond 10% can cause faulty operation of the product.
FOR GERMANY ONLY
The product can be connected to a shared ue (multi-connection) provided that the requirements of the regional and national regulations,
amongst which DIN EN 13384-2, DIN V 18160-1, DIN 18896 and of the MFeuV-2007 (Muster-Feuerungsverordnung) are strictly complied with,
and that the local chimney sweep has checked and approved the installation conditions.
Please also remember the following indications, which the end user must comply with:
• The device can be operated only with the doors closed.
• The doors and all setting devices must remain closed when the device is not on (except for cleaning and maintenance operations).

10 ENGLISH
HYDRAULIC SYSTEM
Certain concepts referring to the Italian Standard UNI 10412-2 (2009) are described in this chapter.
As previously described, when installing, all national, regional, provincial and council Standards in force provided by the country in which the
appliance has been installed must be complied with.
During installation of the generator it is MANDATORY to adjust the system with a manometer in order to display the water pressure.
TABLE OF SAFETY DEVICES FOR CLOSED VESSEL SYSTEM AND NOT PRESENT IN THE PRODUCT
Safety valve p
Pump control thermostat (it is managed by the water probe and the board program) p
Water temperature indicator (display) p
Pressure transducer with display p
Automatic circuit breaker adjustment switch (managed by board program) p
Pressure transducer with minimum and maximum pressure switch alarm p
Water overheating automatic circuit breaker switch (block thermostat) p
Circulation system (pump) p
Expansion system p
INSTALLATION AND SAFETY DEVICES
The installation, relative system connections, commissioning and inspection of correct functioning must be carried out perfectly, in full
compliance with Standards in force, national, regional and municipal, as well as these instructions. For Italy, installation must be carried out by
professionally qualied sta (Ministerial Decree dated 22.01.08 n°37).
The manufacturer declines all responsibility for damage to objects and/or persons caused by the system.
TYPE OF SYSTEM
There are 2 dierent types of system:
Open vessel system and closed vessel system.
The product has been designed and made to work with closed vessel systems.
Pay attention to the correct sizing of the system:
generator power compared to the thermal requirement
possible need for a buer tank
SAFETY DEVICES FOR CLOSED VESSEL SYSTEM
In accordance with the UNI 10412-2 (2009) regulation in force in Italy, all the closed systems must be tted with: safety valve, pump control
thermostat, temperature indicator, pressure indicator, automatic circuit breaker block switch (block thermostat), circulation system,
expansion system, and safety dissipation built-in to the generator with thermal safety valve (self-activated), if the appliance does not have a
temperature self-adjustment system.
J
CHECK THAT THE PRELOAD OF THE EXPANSION VESSEL IS SET TO 1.5 BAR.

11ENGLISH
DISTANCES OF SAFETY DEVICES ACCORDING TO THE STANDARD
The temperature safety sensors must be in place on the machine at a distance no greater than 30 cm from the ow connection. Whenever the
generators lack a device, those missing can be installed on the generator ow pipe, within a distance no greater than 1 m from the machine.
COMMISSIONING CHECKS
Before connecting the boiler:
a) wash all system piping thoroughly in order to remove any residues which might compromise the correct functioning of certain system
components (pumps, valves, etc.).
b) The company recommends installing a magnetic lter in the generator return, to increase the operational life of the boiler, make it easier
to remove impurities and increase the overall eciency of the system.
It is also advisable to perform an inspection using appropriate instruments, to check for any stray currents that may cause corrosion.
c) check to verify that the ue has adequate draught, that it is not narrowed and that other appliances do not discharge into the ue. This is to
prevent unexpected power increases. The ue tting can be mounted between the boiler and the ue only after this inspection. An inspection
of the connections with pre-existing ues is recommended.
ANTICONDENSATION DEVICE MANDATORY
Make sure a suitable anti-condensate circuit has been realised, which guarantees an appliance return temperature of at least 55°C. The
automatic thermostatic valve, for instance, is used in solid fuel boilers as it prevents cold water from returning into the exchanger. A high
return temperature allows eciency improvement, reduces formation of smoke condensation and prolongs the generator’s life span. The
manufacturer recommends using the 55°C model with 1”hydraulic connections.
For the products with the *PWM pump control thermostat, installation is considered equivalent to the realisation of a suitable anti-condensate
circuit in the case where::
- the heat generator pump is the only one in the installation, or
- there is a plate heat exchanger between the heat generator and the installation, or
- there is a hydraulic compensator or an inertial storage tank (buer) between the heat generator and the installation
*Check technical data sheet on website.
Valve on sale as an accessory (optional)

ON/OFF
T1
T2
T3
12 ENGLISH
Hydraulic installation
t1 3 bar safety drain
t2 Boiler ow/output
t3 Boiler return/input
details raFFaella idro H15-H18
Combustion air inlet
MaX 60°c
Pellet hopper
Door handle
Flue gas outlet
Fuse
Power supply
230V
Access to the ash
drawer
Room air outlet
Room air
outlet
DISPLAY
Resetting

13ENGLISH
cHecks and Measures For coMMissioning
caution!
For correct generator operation, tHe Hydraulic systeM pressure Must be between 0.6 and 2,7 bar.
Whenever the pressure detected by the digital pressure switch is lower than 0.6 or over 2.7 bar, the boiler goes into alarm mode.
By taking the pressure of the water within standard values, the alarm can be reset by pressing the ON/1 key for 3 seconds
(The alarm can be reset only if the fumes motor has stopped and 15 minutes have passed since the alarm was displayed)
tHe pellet load Motor does not Function:
It is normal that there is air inside the circuit due to lling the system.
On the 1st ignition cycle, the movement of the water causes the air bubbles to move and be bled by the system automatic venting. This can
cause the pressure to drop and the minimum pressure switch to intervene, which interrupts operation of the pellet conveying motor and
therefore operation of the heat generator.
The system must be bled several times to eliminate the air and loaded when the pressure is too low.
It is not an anomaly, but normal phenomenon, due to lling. Following lling, the system must always be bled using the relevant vents in the
circuit and having the machine perform the "air vent" function. (Following commissioning and with the machine cold, activate the "air vent"
function again. - see "SETTINGS" chapter)
bulb tHerMostats - rearM
Check by pressing rearm, before contacting a technician (see REARM chapter).
The diagram at the side illustrates the behaviour of the pump used
on our thermo-products at the speeds that can be set.
Flow rate (m3/h)
Head (m)
Features
Water content of the thermo-product heat exchanger (l) 18.5
Volume of expansion vessel integrated into thermo-product (l) *8
3 bar safety valve integrated into the thermo-product YES
Minimum and maximum pressure switch integrated into the thermo-product YES
PWM Pump integrated into the thermo-product YES
Pump max. head (m) 6
* ENVISION ANY INTEGRATIVE EXPANSION VESSEL ON THE BASIS OF THE SYSTEM WATER CONTENT.

14 ENGLISH
note For correct operation
Pellet hopper lid
Fire door
The following indications must be respected for correct pellet
stove operation:
Both during the functioning and when the stove is not in use,
all the machine doors (pellet hopper, re door, ash drawer) must
always remain closed. The machine doors can only be opened
for the time required to load the pellet and for maintenance.
"CLOSE HOPPER  STOVE DOOR"
This indication means that you have 60" to close the hatch/door
and the pellet lid.
If not, during ignition the stove will go into "DEPR ALARM"mode,
while during normal operation the stove will go into "COOLING 
WAITING TIME"mode and then re-start automatically when the
correct conditions are present (stove cold, etc.).
stove positioning
To ensure the stove works correctly, it should always be positioned so that it is perfectly level, using a spirit level.
rearMing
The gure below shows the rearm position. It is recommended
to contact the qualied technician if one of the rearms should be
triggered, so as to verify the cause.
Fuse
If there is no power supply to the stove, check the state of the fuse
located in the box between the stove switch and the power cable
connection.

15ENGLISH
PELLETS AND FEEDING
Pellets are made by subjecting wood shavings, i.e. the rejects of pure wood (without paint) produced by sawmills, joineries and other activities
connected to working and transforming wood, to very high pressures.
This type of fuel is fully ecological as no glues are used to hold it together. Indeed, the compactness of the pellets over time is guaranteed by
a natural substance found in wood: lignite.
As well as being an ecological fuel, as wood residues are made the most of, the pellet also has technical advantages.
While wood has a caloric value of 4.4 kWh/kg. (with 15% humidity, thus after 18 months of seasoning), the caloric value of pellets is 5 kWh/kg.
The density of pellets is about 650 kg/m3and water content is equal to 8% of its weight. For this reason, pellets do not need to be seasoned in
order to obtain a suciently adequate heat output.
THE USE OF POOR QUALITY PELLETS OR ANY OTHER MATERIAL DAMAGES THE FUNCTIONS OF THE GENERATOR
AND MAY INVALIDATE THE WARRANTY AND RELIEVE THE MANUFACTURER OF ALL RESPONSIBILITY.
Keep clean
DO NOT PLACE THE BAG DIRECTLY ON THE STOVE WHEN LOADING THE HOPPER!
ALWAYS USE A SCOOP TO LOAD THE HOPPER. DO NOT RUB AGAINST OR PLACE WEIGHTS ON THE HOPPER SEAL,
KEEP THE HOPPER LID SEAL SUPPORTING SURFACE CLEAN AT ALL TIMES. CHECK THE CONDITIONS OF THE SEAL
FREQUENTLY. IN CASE OF DETERIORATION, CONTACT YOUR LOCAL AUTHORISED TECHNICIAN.
PELLET HOPPER
During stove operation, the pellet hopper lid must always be closed.
The pellets used must be class A1 certied according to standard
ISO 17225-2 (ENplus-A1, DIN Plus or NF 444 of the following
category: “High quality NF biocombustible wood pellets”).
UNI EN 303-5 with the following characteristics: water content
≤ 12%, ash content ≤ 0.5% and lower caloric value >17 MJ/kg (in
the case of boilers).
The Manufacturer recommends using pellets with a diameter of
6mm with its products.
PELLET STORAGE
To guarantee combustion without problems, the pellets must be
kept in a dry place.
Open the tank lid and load the pellets using a scoop.

2
3
4
5
1
6
7
8
9
10
12
11
16 ENGLISH
Remote contRol
The remote control can be used to adjust the main stove functions.
1Transmitter 7Select air mode*
2Display 8Lock keyboard
3On/o stove (hold for 3 seconds) 9Degrees Celsius / Fahrenheit
4Set power 10 Press the button once to enable or disable the chrono
5
Set switch-o delay: The button allows to set the switch-
o delay.
For example, if you set it to one hour, the stove will
automatically switch o after the set time *
11 Reset*
6Set room temperature 12 Battery compartment
* not available in this model

17ENGLISH
InseRtIng the batteRIes
Remove the battery compartment cover by sliding it down. Insert 2 AAA
batteries.
Insert the batteries respecting the correct polarity (+) and (-).
Close the cover of the battery compartment.
Respect the environment!
Used batteries contain metals that are harmful to the environment, and therefore must be disposed of separately in
special containers.
If the Remote contRol Is swItched off due to no batteRy
Installed, the stove can be contRolled fRom the
command panel located on the uppeR paRt of the stove.
when changIng the batteRIes, make suRe you follow the
symbols pRInted InsIde the Remote contRol.
Remote contRol Icons
advIce and pRecautIons foR the use of the
Remote contRol
Remove the batteries if it is not used for a long time.
When being used, direct it towards the stove's signal receiver.
Handle the remote control with care. When it is not being used, place it
on the special base supplied.
The remote control must not be left in a place where it is exposed to
direct sunlight or near a source of heat.
The quality of the signal may be aected by other IR sources.
* Not available in this model
Air mode selected: *
Flashing COMFORT
On AUTO
Enable chrono
Light on = activated
Light o = deactivated
Set switch-o delay *
Indicates the transmission of the radio
signal
On = during all radio communication
O = radio communication absent
Battery low Keys locked
Set power level.
The power level is displayed, instead of the set room temperature, for 3 seconds when one of the set
power buttons is pressed (4).
J
THE REMOTE CONTROL IS FITTED WITH AN LCD BACKLIT DISPLAY. THE BACKLIGHTING LASTS 20 SECONDS FROM THE
LAST PRESS OF A BUTTON. AFTER A CERTAINTIME,TO SAVE BATTERY POWER,THE DISPLAY TURNS OFF ENERGY SAVING
MODE.
THE CONTROL FUNCTIONS ARE REACTIVATED WHEN THE REMOTE IS REMOVED FROM ITS UNIT OR BY A LONG PRESS OF
THE BUTTON.

18 ENGLISH
CONTROL BOARD
ON/OFF
BUTTON
VIEWING OF VARIOUS
TEXT MESSAGES
TO ACCESS
THE MENU
SET
TEMPERATURE
SET
OPERATING POWER
ICON KEY
!
WI-FI BT STBY
OK
ON
Indicates the presence of an alarm.
O: indicates there are no alarms
On: indicates the presence of an alarm
!
WI-FI BT STBY
OK
ON
Indicates the weekly programming status
O: deactivated.
On: activated.
!
WI-FI BT STBY
OK
ON
Not in use
!
WI-FI BT STBY
OK
ON
Not in use
!
WI-FI BT STBY
OK
ON
Indicates contact of the external additional thermostat
Closed contact: the contact of the external additional
thermostat is closed.
Open contact: the contact of the external additional
thermostat is open.
!
WI-FI BT STBY
OK
ON
STAND BY function icon
O: deactivated.
On: activated.
!
WI-FI BT STBY
OK
ON
Indicates the stove power.
Flame on: stable power.
Flame ashing: the power is increasing or decreasing.
!
WI-FI BT STBY
OK
ON
It indicates the operation of the pump.
O : pump stopped.
On : pump active.
Flashing : electronic anti-condensation function active.
!
WI-FI BT STBY
OK
ON
It indicates the operation of the tangential fan.
O : ventilation not active.
On : ventilation active.
Flashing: ventilation at reduced speed for compensation.
!
WI-FI BT STBY
OK
ON
Not in use

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6
1 4
3
2
5
6
19ENGLISH
GENERAL MENU Go back - exit
Scroll parameters: next (3); previous (2)
Modify data settings: increase (4); decrease (5)
Conrm - access menu
J
MAKE SURE THAT THE BOTTOM OF THE BURN POT IS FREE FROM
RESIDUE AND DEPOSITS. THE HOLES AT THE BOTTOM MUST BE
COMPLETELY FREE TO GUARANTEE PROPER COMBUSTION. THE "EASY
SETUP" FUNCTION CAN BE USED TO ADAPT COMBUSTION BASED ON
THE DESCRIBED NEEDS.
BURN POT BASE
GENERAL WARNINGS
Advice to follow for the rst start-ups of the product:
During the rst hours of operation, there may be some smoke or
odours, but they are due to the normal“thermal break-in” process.
During this process, the duration of which changes depending on
the product, it is recommended to:
Ventilate the room well
If present, remove any majolica or natural stone parts from the
top of the product
Activate the product at the maximum power and temperature
Avoid remaining in the room for a long time
Do not touch the surfaces of the product
Notes:
The process is completed after a few heating/cooling cycles.
Do not use for the combustion of elements or substances other than
those indicated in the manual.
Before turning on the product, it is necessary to perform the
following checks:
If it is intended to be connected to a hydraulic system, it must
be complete and fully functional and in compliance with the
instructions given in the product manual and with the relevant
regulations in force.
The pellet hopper must be completed loaded
The combustion chamber and the burn pot must be clean
Make sure that the re holder, the ash pan and the pellet
hopper close hermetically (if present in the hermetic version); they
must be closed and there must be no foreign bodies in the sealing
elements and gaskets.
Check that the power cord is properly connected
The bipolar switch (if present) must be set to position “1”.
VENTILATION ENABLING
SPEED
EASY SETUP SET SET THERMOSTAT
CHRONO ENABLING
PRG1
PRG2
SETTINGS DATETIME PRG3
LANGUAGE PRG4
DISPLAY
STANDBY
FIRST LOAD
OUTLET AIR
DEGREES
*STOVE STATUS RESET
*TECHNICIANS ONLY
EASY CONTROL
*MENU
TECHNICIAN

20 ENGLISH
FIRST IGNITION SETTINGS
Once the power cord at the back of the stove has been connected, move the switch, also located on the back, to (I).
The switch at the back of the stove powers the stove board.
The stove remains o and a rst screen appears on the panel reading OFF .
DATETIME
This menu allows the date and time to be set.
CONTROLS PROCEDURE
Press key 6.
Press key 3 until SETTINGS appears and conrm by pressing key 6.
Conrm DATETIME by pressing key 6 and using keys 4 and 5 to set the day.
Continue by pressing key 6.
Use keys 4 or 5 to set and key 6 to advance, to regulate the day, hour, minutes, date, month, year.
Press key 6 to conrm and key 1 to scroll back through the menus until the initial page.
LANGUAGE
This menu allows the preferred language to be selected.
The available languages are:
Italian - English - German - French - Spanish - Portuguese - Danish - Estonian - Croatian - Slovenian - Dutch - Polish.
CONTROLS PROCEDURE
Press key 6.
Press key 3 until SETTINGS appears and conrm by pressing key 6.
Press key 3 until LANGUAGE appears and conrm by pressing key 6.
Select the language using keys 4 or 5.
Press key 6 to conrm and key 1 to scroll back through the menus until the initial page.
DEGREES
This menu allows you to set the unit of measure for the temperature. The predened value is °C.
CONTROLS PROCEDURE
Press key 6.
Press key 3 until SETTINGS appears and conrm by pressing key 6.
Press key 3 until DEGREES appears and conrm by pressing key 6.
Use keys 4 -5 to select Celsius or Fahrenheit.
Press key 6 to conrm and key 1 to scroll back through the menus until the initial page.
J
NO IGNITION
THE APPLIANCE MAY FAIL TO LIGHT BECAUSE THE AUGER IS EMPTY AND NOT ALWAYS ABLE TO LOAD THE BURN
POT FAST ENOUGH WITH THE PELLETS NEEDED FOR NORMAL IGNITION. IF THE PROBLEM OCCURS AFTER ONLY A
FEW MONTHS OF OPERATION, CHECK THAT THE ROUTINE CLEANING DESCRIBED IN THE STOVE HANDBOOK HAS
BEEN CARRIED OUT CORRECTLY