Extraflame NORIS User manual

MADE IN ITALY
design & production
NORIS - NORIS PLUS
004281210 - Rev 000
UK PeLLet StOveS USeR MANUAL

2ENGLISH
APPLY TECHNICAL
DATA LABEL

3ENGLISH
ENGLISH............................................................................................................................................................................................................ 4
WarNINGS........................................................................................................................................................................................................ 4
SafEty.............................................................................................................................................................................................................. 4
routINE MaINtENaNcE................................................................................................................................................................................ 6
INStaLLatIoN.................................................................................................................................................................................................. 7
PREPARATIONS FOR MAINTENANCE..................................................................................................................................................................................................7
HErMEtIcaLLy SEaLEd INStaLLatIoN ....................................................................................................................................................... 9
COMbuSTION AIR ......................................................................................................................................................................................................................................9
FuMES EXHAuST SYSTEM.......................................................................................................................................................................................................................9
NorIS - NorIS PLuS dEtaILS....................................................................................................................................................................... 10
Hot aIr ductING.......................................................................................................................................................................................... 11
AddITIONAl THERMOSTAT TO CONTROl THE duCT MOTOR...............................................................................................................................................11
coMBuStIoN aIr .......................................................................................................................................................................................... 11
oPEratIoN IN aIr ductING WItH tHErMoStat or ProBE (oPtIoNaL)............................................................................................ 12
FuSE...............................................................................................................................................................................................................................................................13
NotES for corrEct oPEratIoN .............................................................................................................................................................. 13
PELLEtS aNd LoadING ................................................................................................................................................................................ 14
PELLEt HoPPEr ............................................................................................................................................................................................ 14
rEMotE coNtroL......................................................................................................................................................................................... 15
REMOTE CONTROl ICONS....................................................................................................................................................................................................................16
INSERTINg THE bATTERIES...................................................................................................................................................................................................................16
AdVICE ANd PRECAuTIONS FOR THE uSE OF THE REMOTE CONTROl ............................................................................................................................16
coNtroL Board........................................................................................................................................................................................... 17
ICON kEY......................................................................................................................................................................................................................................................17
gENERAl MENu........................................................................................................................................................................................................................................18
gENERAl wARNINgS..............................................................................................................................................................................................................................18
fIrSt IGNItIoN SEttINGS............................................................................................................................................................................ 19
dATE-TIME...................................................................................................................................................................................................................................................19
lANguAgE..................................................................................................................................................................................................................................................19
CHIMNEY FluE TYPE...............................................................................................................................................................................................................................19
dEgREES ......................................................................................................................................................................................................................................................19
oPEratIoN aNd LoGIc................................................................................................................................................................................ 20
ModE .............................................................................................................................................................................................................. 21
VENtILatIoN.................................................................................................................................................................................................. 21
aIr ductING 1-2 (NorIS PLuS) .................................................................................................................................................................. 21
aIr ZoNE coNtroL (NorIS PLuS) .............................................................................................................................................................. 22
EaSy SEtuP.................................................................................................................................................................................................... 22
cHroNo.......................................................................................................................................................................................................... 22
ENAblINg....................................................................................................................................................................................................................................................23
CHRONO MOdE........................................................................................................................................................................................................................................23
PRg 1-4 .........................................................................................................................................................................................................................................................23
EXAMPlE......................................................................................................................................................................................................................................................24
CHRONO TIME SlOT................................................................................................................................................................................................................................24
MANuAl.......................................................................................................................................................................................................................................................24
SET TEMPERATuRE...................................................................................................................................................................................................................................24
AuX ................................................................................................................................................................................................................................................................24
SEttINGS ........................................................................................................................................................................................................ 25
dISPlAY........................................................................................................................................................................................................................................................25
STANd bY.....................................................................................................................................................................................................................................................25
OPERATION wITH AddITIONAl THERMOSTAT (OPTIONAl) .................................................................................................................................................25
dElTA-T ........................................................................................................................................................................................................................................................26
FIRST lOAd.................................................................................................................................................................................................................................................26
RESET.............................................................................................................................................................................................................................................................26
ClEANINg....................................................................................................................................................................................................................................................26
EASY CONTROl.........................................................................................................................................................................................................................................27
addItIoNaL fuNctIoNS............................................................................................................................................................................. 27
AddITIONAl THERMOSTAT INSTAllATION (OPTIONAl).........................................................................................................................................................27
dElAY SwITCH-OFF.................................................................................................................................................................................................................................27
cLEaNING aNd MaINtENaNcE................................................................................................................................................................... 28
MaINtENaNcE............................................................................................................................................................................................... 28
PERIOdIC ClEANINg uNdER uSER'S RESPONSIbIlITY.............................................................................................................................................................28
routINE MaINtENaNcE PErforMEd By QuaLIfIEd tEcHNIcIaNS .................................................................................................... 30
SHuT-dOwN (ENd OF SEASON)........................................................................................................................................................................................................30
dISPLayS ........................................................................................................................................................................................................ 34
aLarMS .......................................................................................................................................................................................................... 34
dISPoSaL........................................................................................................................................................................................................ 36
attENtIoN
SurfacES caN BEcoME VEry Hot!
aLWayS uSE ProtEctIVE GLoVES!
During combustion, thermal energy is released that signicantly increases the heat of surfaces, doors, handles, controls, glass, exhaust
pipes, and even the front of the appliance. Avoid contact with those elements if not wearing protective clothing (protective gloves
included). Make sure children are aware of the danger and keep them away from the stove during operation.

4ENGLISH
Warnings
This instructions manual is an integral part of the product: make sure that
it always accompanies the appliance, even if transferred to another owner
or user, or if transferred to another place. If it is damaged or lost, request
another copy from the area technician. This product is intended for the use
for which it has been expressly designed. The manufacturer is exempt from
any liability, contractual and extracontractual, for injury/damage caused to
persons/animals and objects, due to installation, adjustment and mainte-
nance errors and improper use.
Installation must be performed by qualied sta, which assumes com-
plete responsibility for the denitive installation and consequent good
functioning of the product installed. One must also bear in mind all laws
and national, regional, provincial and town council Standards present
in the country in which the appliance has been installed, as well as the
instructions contained in this manual.
The use of the appliance must comply with all local, regional, national
and European regulations.
The Manufacturer cannot be held responsible for the failure to comply
with such precautions.
After removing the packaging, ensure that the content is intact and com-
plete. Otherwise, contact the dealer where the appliance was purchased.
All electric components that make up the product must be replaced with
original spare parts exclusively by an authorised after-sales centre, thus
guaranteeing correct functioning.
safety
THE APPLIANCE MAY BE USED BY CHILDREN 8 YEARS OF AGE OR
OLDER AND INDIVIDUALS WITH REDUCED PHYSICAL, SENSORY, OR
MENTAL CAPACITIES OR WITHOUT EXPERIENCE OR THE NECESSARY
KNOWLEDGE, PROVIDED THAT THEY ARE SUPERVISED OR HAVE
We thank you for having chosen our company; our product is a great heating solution developed from the
most advanced technology with top quality machining and modern design, aimed at making you enjoy the
fantastic sensation that the heat of a ame gives, in complete safety.

5ENGLISH
RECEIVED INSTRUCTIONS ON SAFE USE OF THE APPLIANCE AND THAT
THEY UNDERSTAND THE INHERENT DANGERS.
THE GENERATOR MUST NOT BE USED BY PERSONS INCLUDING
CHILDREN WITH REDUCED PHYSICAL, SENSORY AND MENTAL
CAPACITIES OR WHO ARE UNSKILLED PERSONS, UNLESS THEY ARE
SUPERVISED AND TRAINED REGARDING USE OF THE APPLIANCE BY A
PERSON RESPONSIBLE FOR THEIR SAFETY.
THE CLEANING AND MAINTENANCE REQUIRED BY THE USER MUST
NOT BE PERFORMED BY CHILDREN WITHOUT SUPERVISION.
CHILDREN MUST BE CHECKED TO ENSURE THAT THEY DO NOT PLAY
WITH THE APPLIANCE.
DO NOT TOUCH THE GENERATOR WHEN YOU ARE BAREFOOT OR
WHEN PARTS OF THE BODY ARE WET OR DAMP.
IT IS FORBIDDEN TO MODIFY THE APPLIANCE IN ANY WAY.
DO NOT PULL, REMOVE, TWIST THE ELECTRICAL CABLES COMING
OUT OFTHE PRODUCT EVEN IF IT IS DISCONNECTED FROMTHE MAINS.
IT IS ADVISED TO POSITION THE POWER SUPPLY CABLE SO THAT IT
DOES NOT COME INTO CONTACT WITH HOT PARTS OF THE APPLIANCE.
THE POWER SUPPLY PLUG MUST BE ACCESSIBLE AFTER
INSTALLATION.
DO NOT CLOSE OR REDUCE THE DIMENSIONS OF THE AIRINGVENTS
IN THE PLACE OF INSTALLATION. THE AIRING VENTS ARE ESSENTIAL
FOR CORRECT COMBUSTION.
DO NOT LEAVE THE PACKAGING ELEMENTS WITHIN REACH OF
CHILDREN OR UNASSISTED DISABLED PERSONS.
THE HEARTH DOOR MUST ALWAYS BE CLOSED DURING NORMAL
FUNCTIONING OF THE PRODUCT.
WHEN THE APPLIANCE IS FUNCTIONING AND HOT TO THE TOUCH,
ESPECIALLY ALL EXTERNAL SURFACES, ATTENTION MUST BE PAID
CHECK FOR THE PRESENCE OF ANY OBSTRUCTIONS BEFORE
SWITCHING THE APPLIANCE ON FOLLOWING A PROLONGED PERIOD
OF INACTIVITY.
THE GENERATOR HAS BEEN DESIGNED TO ADJUST ITSELF
AUTOMATICALLY IN PARTICULAR OPERATING CONDITIONS
THE GENERATOR HAS BEEN DESIGNED TO FUNCTION IN ANY
CLIMATIC CONDITION. IN PARTICULARLY ADVERSE CONDITIONS

6ENGLISH
STRONG WIND, FREEZING SAFETY SYSTEMS MAY INTERVENE
THAT SWITCH THE GENERATOR OFF. IF THIS OCCURS, CONTACT THE
TECHNICAL AFTERSALES SERVICE AND ALWAYS DISABLE THE SAFETY
SYSTEMS.
IN THE EVENT THE FLUE CATCHES FIRE, USE SUITABLE SYSTEMS
FOR SUFFOCATING THE FLAMES OR REQUEST HELP FROM THE FIRE
BRIGADE.
THIS APPLIANCE MUST NOT BE USED TO BURN WASTE
DO NOT USE ANY FLAMMABLE LIQUIDS FOR IGNITION
DURING THE FILLING PHASE DO NOT PUT THE BAG OF PELLETS TO
INTO CONTACT WITH THE PRODUCT
THE MAJOLICAS ARE TOP QUALITY ARTISAN PRODUCTS AND
AS SUCH CAN HAVE MICRODOTS, CRACKLES AND CHROMATIC
IMPERFECTIONS. THESE FEATURES HIGHLIGHT THEIR VALUABLE
NATURE. DUE TO THEIR DIFFERENT DILATION COEFFICIENT, THEY
PRODUCE CRACKLING, WHICH DEMONSTRATE THEIR EFFECTIVE
AUTHENTICITY. TO CLEAN THE MAJOLICAS, IT IS RECOMMENDED TO
USE A SOFT, DRY CLOTH. IF A DETERGENT OR LIQUID IS USED, THE
LATTER COULD PENETRATE INSIDE THE CRACKLES, HIGHLIGHTING
THEM.
SINCE THE PRODUCT CAN TURN ON AUTOMATICALLY THANKS TO
THE TIMER, OR REMOTELY USING THE DEDICATED APPLICATIONS, IT IS
STRICTLY FORBIDDEN TO LEAVE ANY COMBUSTIBLE OBJECT WITHIN
THE SAFETY DISTANCES INDICATED ON THE TECHNICAL DATA PLATE.
INTERNAL COMBUSTION CHAMBER PARTS CAN BE SUBJECT TO
EXTETICAL WARN, IT DOESN'T AFFECT THE FUNCTIONALITY
routine Maintenance
Based on Decree 22 January 2008 n°37 art.2, routine maintenance means
interventions aimed at reducing degradation due to normal use, as well
as dealing with accidental events entailing the need of rst interventions,
which however do not modify the structure of the system upon which one
is intervening or its intended use according to the requirements laid down
by the technical standards in force and by the manufacturer's use and main-
tenance manual.

7ENGLISH
INSTALLING INSERTS
When installing inserts, access must be prevented to the internal parts of the appliance and it must not be possible to access live parts during
extraction operations.
Any wiring, for example the power cable or room probe, must be positioned so as not to be damaged during movement of the insert and must
not come into contact with hot parts. If a cavity made of combustible material is installed, we recommend taking all the safety precautions
indicated by the installation standards.
VENTILATION AND AERATION OF INSTALLATION ROOMS
In case of non-airtight heater and/or installation, the ventilation must respect the minimum area indicated below (considering the highest value
among those provided):
Appliance categories Reference standard
Percentage of the
net opening section with respect to the
appliance fumes outlet section
Minimum net opening value of the
ventilation duct
Pellet stoves UNI EN 14785 - 80 cm²
Boilers UNI EN 303-5 50% 100 cm²
INSTALLATION
GENERAL
The ue gas exhaust and hydraulic connections must be carried out by qualied personnel who must issue installation conformity
documentation compliant with national standards.
The installer must provide the owner or person acting for him, according to the legislation in force, with the declaration of conformity,
supplied with:
1) the use and maintenance manual of the appliance and of the system components (such as for example, the smoke ducts, chimney, etc.);
2) photocopy or photograph of the chimney plaque;
3) system booklet (where applicable).
The installer must ask to be issued with a receipt stating that the documentation has been provided, and must keep it with a copy of the technical
documentation relating to the installation.
For installation in a condominium, prior approval from the condominium's administrator must be requested.
Where required, check the exhaust gas emissions after installation. Should a sampling point be installed, it must be airtight.
COMPATIBILITY
Do not install in rooms with a re hazard. It is also forbidden to install it in living areas with the following characteristics:
1. where there are liquid fuel appliances with continuous or discontinuous operation that draw the combustion air into the room in which they
are installed.
2. wheretherearetypeBgas appliances intended forheating,withorwithout domestic hotwaterproductionand in adjacent and communicating
rooms.
3. where the depression measured in situ between the external and internal environment is greater than 4 Pa.
N.B.: Watertight appliances can also be installed in the cases indicated in points 1, 2 and 3 of this paragraph.
INSTALLATIONS IN BATHROOMS, BEDROOMS AND STUDIO FLATS
Installation in bathrooms, bedrooms and studio ats is only allowed for sealed or closed hearth appliances with ducted combustion air taken
from the outside.
oor protection
POSITIONING AND SAFETY DISTANCES
The support surfaces and/or points must have a suitable capacity to bear the overall weight
of the appliance, accessories and coverings. If the oor is made of a combustible material,
we recommend using a non-combustible material to protect the front part from any burnt
material which might fall during routine cleaning operations. The generator must be level
to function properly. The side walls, the rear walls and the oor support surface should be
made of non-combustible material.
One must also bear in mind all laws and national,
regional, provincial and town council regulations in force
in the country in which the appliance has been installed,
as well as the instructions contained in this manual.
Air inlet
Under any condition, including in the presence of extractor hoods and/or of controlled forced ventilation systems, the pressure dierence
between the generator installation rooms and the outside must always be equal to or less than 4 Pa.
MINIMUM DISTANCES PELLET STOVES
Installation next to ammable or heat-sensitive materials is permitted only if the special
safety distances specied on the label at the beginning of the manual (pag.2) are
observed. If the materials are not ammable, you must keep a side and rear distance of at
least 100 mm (without the inserts). For products equipped with rear spacers, wall-mounting
installation is permitted exclusively for the rear side.
PREPARATIONS FOR MAINTENANCE
To carry out extraordinary maintenance operations on the product, it may be necessary to move it away from the adjacent walls. This must be
done by a technician authorised to disconnect the combustion product evacuation ducts and then reconnect them. For heaters connected to the
hydraulic system, the connection between the system itself and the product must be made in such a way that, when an authorised technician is
about to carry out extraordinary maintenance operations, it is possible to move the heater at least 1 metre away from the adjacent walls.

3 - 5%
Max 3 mt
8ENGLISH
EXAMPLES OF CORRECT CONNECTION TO THE CHIMNEY
In the presence of type B gas appliances with intermittent operation not intended for heating, they must have their own aeration and/or
ventilation opening.
The air inlets must meet the following requirements:
they must be protected with grids, metal mesh, etc., but without reducing the net useful section;
they must be made so as to make the maintenance operations possible;
positioned so that they cannot be obstructed;
The clean and non-contaminated air ow can also be obtained from a room adjacent to that of installation (indirect aeration and
ventilation), as long as the ow takes place freely through permanent openings communicating with the outside.
The adjacent room cannot be used as a garage, or to store combustible material or for any other activity with a re hazard, bathroom,
bedroom or common room of the building.
FLUE GAS EXHAUST
The heat generator works in depression and is equipped with an outlet fan for ue gas extraction. There must be a single exhaust system for
the generator. Using a ue that is shared with other devices is not allowed.
The components of the ue gas exhaust system must be chosen in relation to the type of appliance to be installed in compliance with:
UNI/ TS 11278 in the event of metal chimneys, with particular attention to that stated in the specication;
UNI EN 13063-1 and UNI EN 13063-2, UNI EN 1457, UNI EN 1806 in the event of non-metallic chimneys.
The length of the horizontal section must be minimal and, in any case, no longer than 3 metres, with a minimum upward slope of 3%
There must not be more than 4 direction changes including the one due to the use of the "T" element.
A“T”tting with a condensation collection cap must be provided at the base of the vertical section.
If the exhaust is not inserted in an existing ue, a vertical section with a windproof end piece is required (UNI 10683).
The vertical duct can be inside or outside the building. If the smoke duct is inserted in an existing ue, it must be certied for solid fuel.
If the smoke duct is outside the building, it must always be insulated.
The smoke ducts must have at least one airtight inlet for ue gas sampling.
All the sections of the ue gas duct must be accessible to inspection.
Inspection openings must be provided for cleaning.
If the generator has a fume temperature lower than 160°C+ ambient temperature caused by the high yield (contact technicians) it
MUST be resistant to humidity.
A ue system that does not respect the previous points or, in general, that does not comply with the regulations, may cause condensation
phenomena inside it.
CHIMNEY CAP
The chimney caps must meet the following requirements:
they must have a useful outlet section no less than double that of the chimney/ducted system on which it is installed;
they must be adapted in order to prevent the penetration of rain and snow in the chimney/ducted system;
they must be built so that, in the event of winds coming from all directions and from any angle, the expulsion of combustion products
is in any case ensured;
Protection from rain
and wind
Condensation-proof
"T" tting with
inspection plug
Insulated ue
Insulated "T"
tting with
inspection plug
Protection from rain and wind
"T" tting with
inspection
plug
CONNECTION TO THE MAINS ELECTRIC SUPPLY
The generator is supplied with an electric power cable to be plugged into a 230V 50 Hz socket, possibly with a circuit breaker switch. The
socket must be easily accessible.
The electrical system must be compliant with standards. The eciency of the earthing circuit must be checked. Unsuitable earthing of the
system can cause malfunctioning for which the manufacturer will not be held liable.
Power supply variations beyond 10% can cause faulty operation of the product.
FOR GERMANY ONLY
The product can be connected to a shared ue (multi-connection) provided that the requirements of the regional and national regulations,
amongst which DIN EN 13384-2, DIN V 18160-1, DIN 18896 and of the MFeuV-2007 (Muster-Feuerungsverordnung) are strictly complied with,
and that the local chimney sweep has checked and approved the installation conditions.
Please also remember the following indications, which the end user must comply with:
• The device can be operated only with the doors closed.
• The doors and all setting devices must remain closed when the device is not on (except for cleaning and maintenance operations).

Max 4 mt
9ENGLISH
installation example
One must also bear in mind all laws and national, regional, provincial and town council regulations in force in the country in which the appliance has been
installed, as well as the instructions contained in this manual.
Max. 1.5 m -
max. 2 elbows
Hermetically sealed installation
The generator is a fully sealed product with respect to the environment in which it is installed. This means that it is ideal for passive houses
because it does not take air in from within the house.
combustion air
To ensure the stove remains hermetically sealed, the connection pipe for the combustion air must be directly connected to the exterior, using
special pipes and sealed connectors.
Fumes exHaust system
• If the generator has a fumes temperature of less than 160°C+ room temperature due to the high performance (refer to technical data),
the fumes exhaust system must be completely waterproof.
• If there is a possibility that fumes may condense, an external inspection hatch must be tted.

B
D
A
G
H
EF
L
K
I
C
J
10 ENGLISH
NORIS - NORIS PLUS DEtAILS
ARoom air outlet E*Air ducting Z2 ITA inlet
BAccess to combustion chamber
and ash drawer F*Air ducting Z1 J*Ducting thermostat inputs
CAccess to ash drawer GCombustion air inlet KRoom probe
DPellet hopper HFlue gas outlet L
On/O
Fuse
230 V power supply
*Plus version only

11ENGLISH
HOt AIR DUCtING
The stove has 2 independent outlets for air ducting.
Air ducting 1 - 2 are enabled by factory default.
The pipe used for ducting the hot air must have an internal diameter of 80 mm and it must also be
insulated or at least be protected against heat dispersion.
THERELEVANT HOTAIRDUCTINGPIPEMUSTBEINSTALLEDBYQUALIFIEDPERSONNELAND/ORBYTHEMANUFACTURER’S
TECHNICIANS
AIR DUCTING FEATURES
Rear outlet Possibility to thermostat the ducting
Diameter of air ducting outlet: 2x80 mm 4 possible settings: OFF, QUIET, REGULAR, BOOST
Maximum recommended air ducting length 8 m
COMBUStION AIR
The generator has an inlet for drawing combustion air directly from the room or from outside the building.
ADDItIONAL tHERMOStAt tO CONtROL tHE DUCt MOtOR
For models with duct motor, it is also possible to thermostat the motor itself. The connection to an external thermostat will allow for the
duct motor to be controlled regardless of stove operation.
At this point, simply set the desired temperature on the thermostat; the thermostat will command the operation of the second motor:
at the set temperature (contact closed), the air ducting motor will follow the stove settings.
when the temperature has been reached (contact open), the motor will switch o.
The duct thermostat terminal features a standard bridge.
See the example image.

12 ENGLISH
wITH PROBE (NTC 10K)
Remove the jumper and connect the NTC probe in the room that needs to be temperature-controlled through air ducting.
3 control modes:
OPERAtION IN AIR DUCtING wItH tHERMOStAt OR PROBE (OPtIONAL)
The stove is tted with an independent motor for ducting. The connection of an external thermostat or temperature probe (NTC 10K) in the
input, located in the rear part of the stove, makes it possible to control the air ducting motor independently of the stove.
Suce it to connect the thermostat/temperature probe and set the desired temperature.
For information on air ducting settings see chapter:" Menu - Air DuCTinG"
wITH AMBIENT THERMOSTAT (OPTIONAL)
Remove the jumper and connect the ambient thermostat in the room that needs to be temperature-controlled through air ducting 1.
3 control modes:
OPERATION IN AIR DUCTING wITH AMBIENT THERMOSTAT (OPTIONAL)
SET on OFF
(The temperature setting is not visible)
The ducted motor will remain o unless the fumes temperature exceeds the normal
operating temperature or the user sets the appliance to power 5
SET on REGULAR
(The temperature setting is not visible)
Once the specic activation threshold has been reached and exceeded, at temperature
to be satised (CLOSED CONTACT) the air ducting motor will follow the stove settings.
When the temperature set on the thermostat is reached (OPEN CONTACT), the air ducting
motor will switch OFF and switch on again when there is a new request.
SET on QUIET
(The temperature setting is not visible)
Once the specic activation threshold has been reached and exceeded, at temperature to
be satised (CLOSED CONTACT) the air ducting motor will follow the stove settings but at
a lower speed than in REGULAR, for greater acoustic-environmental comfort.
When the temperature set on the thermostat is reached (OPEN CONTACT), the ducting
motor will switch o and switch on again when there is a new request.
SET on BOOST
(The temperature setting is not visible)
Once the specic activation threshold has been reached and exceeded, at temperature
to be satised (CLOSED CONTACT) the air ducting motor will follow the stove settings
but at a higher speed than in REGULAR, for faster heat exchange.
When the temperature set on the thermostat is reached (OPEN CONTACT), the ducting
motor will switch o and switch on again when there is a new request.
sAMe oPerATinG seTTinGs For Air DuCTinG 2 MoTor
OPERATION IN AIR DUCTING wITH NTC PROBE 10KΩ (OPTIONAL)
SET on OFF
Set the desired temperature ( from 7 to 37 °C)
The ducted motor will remain o unless the fumes temperature exceeds the normal
operating temperature or the user sets the appliance to power 5
SET on REGULAR
Set the desired temperature ( from 7 to 37 °C)
Once the specic activation threshold has been reached and exceeded, at temperature
to be satised the air ducting motor will follow the stove settings.
Once the temperature set in TEMPERATURE has been reached, the duct motor will turn
OFF and then it will turn back on when required.
SET on QUIET
Set the desired temperature ( from 7 to 37 °C)
Once the specic activation threshold has been reached and exceeded, at temperature
to be satised the air ducting motor will follow the stove settings but at a lower speed
than in REGULAR, for greater acoustic-environmental comfort.
Once the temperature set in TEMPERATURE has been reached, the duct motor will turn
OFF and then it will turn back on when required.
SET on BOOST
Set the desired temperature ( from 7 to 37 °C)
Once the specic activation threshold has been reached and exceeded, at temperature
to be satised the air ducting motor will follow the stove settings but at a higher speed
than in REGULAR, for faster heat exchange.
Once the temperature set in TEMPERATURE has been reached, the duct motor will turn
OFF and then it will turn back on when required.
sAMe oPerATinG seTTinGs For Air DuCTinG 2 MoTor

13ENGLISH
FUSE
If the stove is not powered, have the condition of
the fuse (A) checked by a qualied technician.
NOtES FOR CORRECt OPERAtION
The following indications must be respected for correct pellet
stove operation:
Both during stove operation and when it is not used, all hatches
(pellet hopper, door, ash drawer) must remain closed at all times.
They can be opened only for the time required to load the fuel
and for maintenance.
Failure to comply with the above during operation will cause the
display to show the following:
"CLOSE HOPPER - StOVE DOOR"
This indication means that you have 60 seconds to close the
hatch/door and the pellet lid.
Once 60 seconds have passed, during ignition the stove will
go into "DEPR ALARM" mode, while during normal operation
the stove will go into "COOLING STAND BY" mode before
automatically resuming operation once the conditions are
satised (cold stove, etc.).
Pellet hopper lid
Fire door

14 ENGLISH
THE USE OF POOR QUALITY PELLETS OR ANY OTHER MATERIAL DAMAGES THE FUNCTIONS OF THE GENERATOR
AND MAY INVALIDATE THE WARRANTY AND RELIEVE THE MANUFACTURER OF ALL RESPONSIBILITY.
Keep clean
DO NOT PLACE THE BAG DIRECTLY ON THE STOVE WHEN LOADING THE HOPPER!
ALWAYS USE A SCOOP TO LOAD THE HOPPER. DO NOT RUB AGAINST OR PLACE WEIGHTS ON THE HOPPER SEAL,
kEEP THE HOPPER LID SEAL SUPPORTING SURFACE CLEAN AT ALL TIMES. CHECk THE CONDITIONS OF THE SEAL
FREQUENTLY. IN CASE OF DETERIORATION, CONTACT YOUR LOCAL AUTHORISED TECHNICIAN.
PELLET HOPPER
During stove operation, the pellet hopper lid must always be closed.
PELLETS AND LOADING
Pellets are made by subjecting wood shavings i.e. the rejects of pure unpainted wood from sawmills, carpentry products and products from
other activities connected to wood working and transformation, to very high pressures.
This type of fuel is fully ecological as no glues are used for its compaction. In fact, pellet compactness is guaranteed over time by a natural
substance found in wood: lignin.
In addition to being an ecological fuel, making best use of wood residue, pellets also have a series of technical advantages.
While wood has a caloric value of 4.4 kWh/kg (with 15% moisture, therefore after approximately 18 months of curing), that of pellets is 5
kWh/kg.
Pellet density is about 650 kg/m3and water content is equal to 8% of its weight. For this reason pellets do not need to be cured to obtain a
sucient heat yield.
The pellets used must be class A1 certied according to standard ISO
17225-2 (ENplus-A1, DIN Plus or NF 444 of the following category:
“High quality NF biocombustible wood pellets”).
UNI EN 303-5 with the following characteristics: water content ≤ 12%,
ash content ≤ 0.5% and lower caloric value >17 MJ/kg (in the case of
boilers).
The Manufacturer recommends using pellets with a diameter of 6mm
with its products.
Pellet storage
To guarantee combustion without problems, the pellets must be kept
in a dry place.
Open the tank lid and load the pellets using a scoop.

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15ENGLISH
Remote contRol
The remote control can be used to adjust the main stove functions.
1Transmitter 7Select air mode
2Display 8Lock keyboard
3On/o stove (hold for 3 seconds) 9Degrees Celsius / Fahrenheit
4Set power 10 Press the button once to enable or disable the chrono
5
Set switch-o delay: The button allows to set the switch-
o delay.
For example, if you set it to one hour, the stove will
automatically switch o after the set time
11 Reset
6Set room temperature 12 Battery compartment

16 ENGLISH
InseRtIng the batteRIes
Remove the battery compartment cover by sliding it down. Insert 2 AAA
batteries.
Insert the batteries respecting the correct polarity (+) and (-).
Close the cover of the battery compartment.
Respect the environment!
Used batteries contain metals that are harmful to the environment, and therefore must be disposed of separately in
special containers.
If the Remote contRol Is swItched off due to no batteRy
Installed, the stove can be contRolled fRom the
command panel located on the uppeR paRt of the stove.
when changIng the batteRIes, make suRe you follow the
symbols pRInted InsIde the Remote contRol.
Remote contRol Icons
advIce and pRecautIons foR the use of the
Remote contRol
Remove the batteries if it is not used for a long time.
When being used, direct it towards the stove's signal receiver.
Handle the remote control with care. When it is not being used, place it
on the special base supplied.
The remote control must not be left in a place where it is exposed to
direct sunlight or near a source of heat.
The quality of the signal may be aected by other IR sources.
Air mode selected:
Flashing COMFORT
On AUTO
Enable chrono
Light on = activated
Light o = deactivated
Set switch-o delay
Indicates the transmission of the radio
signal
On = during all radio communication
O = radio communication absent
Battery low Keys locked
Set power level.
The power level is displayed, instead of the set room temperature, for 3 seconds when one of the set
power buttons is pressed (4).
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THE REMOTE CONTROL IS FITTED WITH AN LCD BACKLIT DISPLAY. THE BACKLIGHTING LASTS 20 SECONDS FROM THE
LAST PRESS OF A BUTTON. AFTER A CERTAIN TIME,TO SAVE BATTERY POWER,THE DISPLAY TURNS OFF ENERGY SAVING
MODE.
THE CONTROL FUNCTIONS ARE REACTIVATED WHEN THE REMOTE IS REMOVED FROM ITS UNIT OR BY A LONG PRESS OF
THE BUTTON.

17ENGLISH
CONTROL BOARD
ON/OFF
BUTTON
VIEWING OF VARIOUS
TEXT MESSAGES
TO ACCESS
THE MENU
SET
TEMPERATURE
SET
OPERATING POWER
ICON KEY
!
WI-FI BT STBY
OK
ON
Indicates the presence of an alarm.
O: indicates that there are no alarms
On: indicates the presence of an alarm
!
WI-FI BT STBY
OK
ON
Indicates the status of the weekly programming
O: deactivated.
On: activated.
!
WI-FI BT STBY
OK
ON
Not in use
!
WI-FI BT STBY
OK
ON
Not in use
!
WI-FI BT STBY
OK
ON
Indicates the contact of the external additional thermostat
Closed contact: the contact of the external additional
thermostat is closed.
Open contact: the contact of the external additional
thermostat is open.
(Icon visible only if MODE is set to "AUX")
!
WI-FI BT STBY
OK
ON
STAND BY function icon
O: deactivated.
On: activated.
!
WI-FI BT STBY
OK
ON
Indicates the stove power.
Flame on: stable power.
Flame ashing: the power is increasing or decreasing.
P- followed by a number indicates the actual machine
power.
!
WI-FI BT STBY
OK
ON
Not in use.
!
WI-FI BT STBY
OK
ON
Indicates the operation of the fan.
O = ventilation not active.
On = ventilation active.
Flashing = ventilation active in QUIET mode
!
WI-FI BT STBY
OK
ON
Indicates the DELAY SWITCHOFF function
On = delay switch-o active
O = delay switch-o not active

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18 ENGLISH
GENERAL MENU
Go back - exit
Scroll parameters: next (3); previous (2)
Change settings data: increase (4); decrease (5)
Conrm - access menu
MODES SET
VENTILATION SET
*AIR DUCTING 1 SET
**TEMPERATURE
*AIR DUCTING 2 SET
**TEMPERATURE
*AIR ZONE CONTROL SET
EASY SETUP SET
CHRONO ENABLING
CHRONO MODE
PRG1
SETTINGS DATETIME PRG2
LANGUAGE PRG3
CHIMNEY FLUE TYPE PRG4
DISPLAY
STANDBY
DELTA T
***STOVE STATUS FIRST LOAD
*PLUS ONLY
**IF A TEMPERATURE PROBE IS CONNECTED
***TECHNICIANS ONLY
CLEANING
DEGREES
RESET
*** TECH MENU EASY CONTROL
GENERAL WARNINGS
Advice to follow for the rst start-ups of the product:
During the rst hours of operation, there may be some smoke or
odours, but they are due to the normal“thermal break-in” process.
During this process, the duration of which changes depending on the
product, it is recommended to:
Ventilate the room well
If present, remove any majolica or natural stone parts from the
top part of the product
Activate the product at the maximum power and temperature
Avoid remaining in the room for a long time
Do not touch the surfaces of the product
Notes:
The process is completed after a few heating/cooling cycles.
For combustion, do not use elements or substances other than those
indicated in the manual.
Before turning on the product, it is necessary to perform the
following checks:
If it is intended to be connected to a hydraulic system, it must
be complete and fully functional and in compliance with the
instructions given in the product manual and with the relevant
regulations in force.
The pellet hopper must be fully loaded
The combustion chamber and the burn pot must be clean
Make sure that the re holder, the ash drawer and the pellet
hopper close hermetically (if present in the hermetic version); they
must be closed and there must be no foreign bodies in the sealing
elements and gaskets.
Check that the power cord is properly connected
The switch (if present) must be set to position “1”.

19ENGLISH
FIRST IGNITION SETTINGS
After connecting the power cord at the back of the generator, turn the switch (if any) to position (I).
The switch is used to power the heat generator board.
DATETIME
This menu allows the date and time to be set.
CONTROLS PROCEDURE
Press key 6.
Press key 3 until SETTINGS appears and conrm by pressing key 6.
Conrm DATETIME by pressing key 6 and using keys 4 and 5 to set the day.
Continue by pressing key 6.
Use keys 4 or 5 to set and key 6 to advance, to set the day, hour, minutes, date, month, year.
Press key 6 to conrm and key 1 to scroll back through the menus until the initial page.
LANGUAGE
This menu allows the preferred language to be selected.
The available languages are:
Italian - English - German - French - Spanish - Portuguese - Danish - Estonian - Croatian - Slovenian - Dutch - Polish - Czech.
CONTROLS PROCEDURE
Press key 6.
Press key 3 until SETTINGS appears and conrm by pressing key 6.
Press key 3 until LANGUAGE appears and conrm by pressing key 6.
Select the language using keys 4 or 5.
Press key 6 to conrm and key 1 to scroll back through the menus until the initial page.
CHIMNEY FLUE TYPE
This menu allows you to indicate the type of installation used for the appliance.
The choices available are:
 "Standard" for installation with separate ue gas outlet and combustion air inlet.
 "Coaxial" for installation with coaxial ue gas outlet and combustion air inlet.
CONTROLS PROCEDURE
Press key 6.
press key 3 until SETTINGS appears and conrm by pressing key 6.
Press key 3 until CHIMNEY FLUE TYPE appears and conrm by pressing 6.
Select STANDARD/ COAXIAL using keys 4 or 5.
Press key 6 to conrm and key 1 to scroll back through the menus until the initial page.
DEGREES
This menu allows you to set the unit of measurement for the temperature. The predened value is °C.
CONTROLS PROCEDURE
Press key 6.
Press key 3 until SETTINGS appears and conrm by pressing key 6.
Press key 3 until DEGREES appears and conrm by pressing key 6.
Use keys 4 -5 to select Celsius or Fahrenheit.
Press key 6 to conrm and key 1 to scroll back through the menus until the initial page.
IT IS FORBIDDEN TO USE THE DEVICE WITHOUT THE FLAME GUARD SEE
FIGURE TO THE SIDE. REMOVAL WILL COMPROMISE THE SAFETY OF THE
PRODUCT ANDRESULTINTHE IMMEDIATE NULLIFICATION OFTHEWARRANTY
PERIOD. IN THE EVENT OF WEAR OR DETERIORATION, ASK THE AFTERSALES
SERVICE TO REPLACE THE PARTS REPLACEMENT DOES NOT FALL WITHIN THE
PRODUCT WARRANTY AS THE PART IS SUBJECT TO WEAR.
FLAME GUARD

20 ENGLISH
J
NO IGNITION
THE APPLIANCE MAY FAIL TO LIGHT BECAUSE THE AUGER IS EMPTY AND NOT ALWAYS ABLE TO LOAD THE BURN
POT FAST ENOUGH WITH THE PELLETS NEEDED FOR NORMAL IGNITION. IF THE PROBLEM OCCURS AFTER ONLY A
FEW MONTHS OF OPERATION, CHECK THAT THE ROUTINE CLEANING DESCRIBED IN THE STOVE HANDBOOK HAS
BEEN CARRIED OUT CORRECTLY
OPERATION AND LOGIC
IGNITION
Once the previously listed points have been checked, press key 1 for three seconds to ignite the stove. During ignition, the stove will check
for a ame for a period of 15 minutes. Once the control temperature has been reached, the stove interrupts the ignition phase and switches
to PREPARATION.
The stove is set to MANUAL mode, power 5, by default.
PREPARATION
During the preparation phase, the stove stabilises combustion, increasing it progressively, to then start ventilation and switch to WORK
WORK IN MANUAL MODE
During the work phase, the stove reaches the POWER dened by the user, heating the room using the VENTILATION set by the user.
ADJUSTMENT IN SET TEMPERATURE MODE
This mode, by means of the SET THERMOSTAT, allows for the room temperature to be set.
The adjustment is made using buttons 2 and 3, from 7 to 37°C.
The stove controls the room temperature using a probe built into the radio control.
See paragraph MODE for more details.
AUX MODE
If AUX MODE is selected, temperature control is entrusted to the contact of the additional thermostat, thus ignoring the temperature probe
built into the radio control.
If the contact is open (met), the stove operates at the minimum value (or it switches o if STAND BY mode is active).
If the contact is closed (request), the stove works at the set power.
REGULATION OF SET POWER
Set Power has 5 levels of operation. The power can be changed with keys 2 or 3.
Power 1 = minimum level - Power 5 = maximum level.
Press key 1 to exit and save the change.
CLEANING
At preset intervals, the generator cleans the burn pot, turning the machine o.
When the cleaning phase is nished, the generator will re-start automatically and continue the working phase, returning to the power level
selected
AUTO BLOW
During the work phase, the stove cleans the burn pot at regular intervals with the function called "AUTO BLOW".
When this procedure starts, a message is displayed. During the "AUTO BLOW" procedure, the pellet feed slows down and the fumes motor
increases.
After cleaning, the stove resumes operation in normal conditions.
SWITCHOFF
Press key 1 for three seconds.
Once this operation has been performed, the appliance automatically enters the switch-o phase, blocking the pellet feed.
The ue gas exhaust motor and the hot air ow motor will remain on until the stove temperature has dropped below the safety settings.
REIGNITION
The stove can only be re-ignited if the temperature of the exhaust fumes is lower than the preset threshold and the minimum safety time has
passed.